Director Of Sales jobs at Five Star Senior Living - 801 jobs

Work mode: Field Based Territory: United States Additional Location(s): US-MA-Boston; US-CT-Danbury/Bridgeport; US-CT-Hartford; US-CT-New Haven; US-CT-Southeast/New London; US-CT-Stamford; US-RI-Providence Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions. About the role As a Chronic Venous Insufficiency (CVI) Consultant within Boston Scientific's Peripheral Interventions (PI) franchise, you will play a critical role in transforming patient lives through innovative, clinically effective technologies. This role is ideal for a results-driven sales professional with strong clinical aptitude who thrives in a collaborative, high-performance team environment. You will be responsible for developing new accounts and expanding usage within existing accounts to meet defined revenue targets. Your expertise will support physicians and clinical teams in treating Chronic Venous Insufficiency, while you contribute to business growth and the broader strategic goals of the organization. At Boston Scientific, we are committed to advancing science for life. Our robust pipeline and continued investment in interventional therapies reflect our dedication to solving healthcare's toughest challenges and driving outcomes that matter for patients around the world. Your responsibilities will include Selling products by scheduling and executing sales calls to current and potential customers to achieve monthly, quarterly, and annual revenue and unit growth objectives Developing and implementing territory-specific sales strategies by evaluating product needs, competition, and pricing within each account Creating actionable plans (weekly, monthly, quarterly) based on sales reports and account analysis to meet or exceed sales goals Conducting in-depth discovery with physicians and hospital personnel to assess needs and match Boston Scientific products accordingly Observing clinical procedures to gain insight into the workflow, preferences, and product usage patterns of each physician and care team Collaborating with internal stakeholders to establish pricing strategies aligned with both customer needs and company guidelines Addressing customer inquiries and product issues by offering thoughtful, timely solutions and engaging relevant internal teams as needed Building relationships across hospital departments to broaden account engagement and influence purchasing decisions Managing clinical support throughout cases and across territories to ensure successful outcomes and satisfaction Educating customers on the clinical value and proper use of Boston Scientific products through presentations, demonstrations, and tailored education programs Required qualifications Minimum of 5 years' experience in sales or an equivalent combination of education and relevant clinical experience Bachelor's degree preferred; will consider candidates with relevant associate degrees, technical certifications, or clinical credentials in combination with strong industry experience Minimum of 2 years' previous experience in medical device sales Preferred qualifications Strong clinical, analytical, and selling skills Demonstrated ability to manage a large number of accounts Effective problem-solving skills and a collaborative mindset, with openness to coaching and direction from teammates to support success in selling the venous and arterial portfolio Requisition ID: 616336 The anticipated annualized base amount or range for this full time position will be $70,000 to $80,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at *************************** Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs. For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability. At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer. Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination. Please be advised that certain U.S. based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination. Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law. Job Segment Medical Device, Compliance, Manager, Healthcare, Legal, Management #J-18808-Ljbffr

The Senior Director is responsible for developing and implementing strategies and programs to ensure the successful commercialization of ARISTADA and ARISTADA INITIO, part of the Alkermes Psychiatry Franchise. The Senior Director will serve as the marketing lead for ARISTADA, driving brand positioning and messaging and guiding the organization in identifying HCP and patient needs, as well as the brand lead for the ARISTADA program team. This is a Hybrid position, based in Waltham, MA. Responsibilities Serve as the marketing lead for ARISTADA, responsible for strategic planning, tactical execution, and cross-functional alignment throughout the product lifecycle across HCPs, patients, and treatment settings to achieve optimal market performance. Collaborate closely with field-based community and hospital teams to ensure prescription and prescriber growth across all treatment settings (CMHC, office, hospital). Work closely with internal stakeholders, including commercial analytics and training, to assess program ROI and optimize program implementation. Develop and monitor the performance of strategies and key programs. Lead the development and execution of the annual cross-functional Brand Plan. Drive the implementation of marketing activities, including speaker programs and congress presence. Manage external agencies to ensure excellent execution of marketing programs aligned with brand strategic imperatives. Develop and manage the ARISTADA marketing team, building scalable capabilities across HCP, patient, and digital channels. Recruit team members as needed. Establish strong partnerships with internal functions (Sales, Medical Affairs, Market Access, Regulatory, Legal, Patient Advocacy) and lead cross-functional workstreams to develop materials and messaging for HCPs and patients. Serve as a thought partner to the Commercial leadership, contributing to long-term planning and commercial model design. Customer Insights & Brand Development Own the development of robust, insight-driven HCP and patient journeys. Partner with the Market Research and Competitive Intelligence (MRCI) team to drive the market research plan and translate findings into clear insights and actionable strategies. Partner with key vendors and lead the development of branded and unbranded content. Omnichannel Strategy & Execution Collaborate with Customer Experience Marketing (Omnichannel) to design and execute a modern, integrated omnichannel plan for HCP and patient audiences, including CRM, digital media, peer-to-peer engagement, and conferences. Ensure brand consistency and customer-centricity across all touchpoints. Operational Excellence & Governance Manage the brand budget and ensure the on-time, compliant delivery of marketing initiatives. Partner with Legal, Regulatory, and Medical to develop efficient and scalable review processes. Ensure compliance with regulatory guidelines. Qualifications Basic Qualifications Bachelor's degree in healthcare or a related field required; MBA or relevant advanced degree preferred. 10+ years of pharmaceutical/biotech commercial experience, including 5+ years in U.S. marketing. Proven track record of driving strategy and execution for neuroscience indications, including but not limited to schizophrenia in the U.S. Strong leadership experience, including team building, mentoring, and cross-functional collaboration. Deep understanding of the U.S. healthcare ecosystem, including access/reimbursement, field engagement, and the regulatory environment. Demonstrated experience managing agencies, vendors, and budgets to deliver on brand priorities. Excellent communication, influence, and presentation skills with executive presence. Preferred Qualifications Experience in start-up or emerging biotech environments, with comfort navigating ambiguity and building infrastructure. Passion for improving the lives of patients with serious, underserved conditions. What We Offer A highly collaborative, mission-driven culture that values innovation, speed, and accountability. Competitive compensation, equity participation, and comprehensive benefits. The annual base salary for this position ranges from $250,000 to $280,000. In addition, this position is eligible for an annual performance pay bonus. Exact compensation may vary based on skills, training, knowledge, and experience. Alkermes offers a competitive benefits package. Additional details can be found on our careers website: ************************************* About Us Alkermes applies its deep neuroscience expertise to develop medicines designed to help people living with complex and difficult-to-treat psychiatric and neurological disorders. A fully-integrated, global biopharmaceutical company, headquartered in Ireland with U.S. locations in Massachusetts and Ohio, we are committed to pursuing great science, driven by deep compassion to make a real impact in the lives of patients. Alkermes has a portfolio of proprietary commercial products for the treatment of alcohol dependence, opioid dependence, schizophrenia and bipolar I disorder, and a pipeline of clinical and preclinical candidates in development for various neurological disorders, including narcolepsy. Beyond our important mission of developing medicines to address unmet patient needs, we actively seek to foster a culture of diversity, inclusion and belonging throughout our business. We strive to ensure that all voices are respected and valued, recognizing that our diversity of thought, background and perspective makes us stronger. We are proud to have been recognized as an employer of choice by many national organizations, including being certified as a Great Place to Work in the U.S. in 2024, honored as a Healthiest Employer in both Ohio and Massachusetts in 2023, a Best Place for Working Parents in 2023, and to have received the Bell Seal at the Platinum level for Workplace Mental Health by Mental Health America for three consecutive years (2021-2023). Alkermes, Inc. is an equal employment opportunity employer and does not discriminate against any qualified applicant or employee because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other characteristic protected by local, state or federal law. Alkermes also complies with all work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Alkermes is an E-Verify employer. #J-18808-Ljbffr

Avant-garde provides health systems, surgery centers, and physicians with comprehensive insight into their surgical care through our software and empowers them to improve their finances and deliver the best care possible to their patients. We integrate sophisticated analytics with deep industry knowledge. Avant-garde is a mission-driven company that was started in 2014 from the health care research at Harvard Business School led by Michael Porter and Bob Kaplan. We are thought leaders and our work has been recognized and featured in publications like the Harvard Business Review and The Wall Street Journal . We are well capitalized and backed by leading VCs, including General Catalyst, Founder Collective, Fulcrum Equity Partners and Tectonic Ventures. The Role Avant-garde Health is seeking a person to drive sales for our team and transform health care delivery for decades to come. We are at an incredibly exciting time with all of the advances happening in AI and the start of the CMS TEAM bundled payment program, which we have a market leading solution for. You will work closely with the company's CEO and executive leaders to help drive sales and our broader go-to-market efforts. You will be responsible for connecting with C-Suite executives, population health/value-based care leaders, and periperative leaders. This is primarily a hunter role focused on adding new clients. As you add clients, a portion of your time would be spent cultivating these relationships to expand within these organizations. Key Responsibilities Lead sales opportunities from qualification through deal closure with health systems and hospitals, particularly those in the CMS TEAM program, but also sell our broader product portfolio. Create new sales opportunities through attending conferences, networking, engaging on LinkedIn, participating in webinars, etc. Help us refine and further flesh out our sales playbook. Utilize your knowledge to provide input on our business, product strategy, and direction. Skills & Qualifications Bachelor's degree is required. A relevant masters degree or other professional certification is preferred. Success leading highly consultative complex sales to health systems and hospitals, preferably as a mix of software and services, and ideally involving analytics. Very entrepreneurial and excited to be self-reliant and hard working. The ideal person will have a network of relationships with senior health system and hospital leaders, pop health/value-based care leaders, and/or perioperative leaders. Creative, adaptable, and a committed learner--we are not looking for someone who feels like they already have all the answers. Based in the Boston area and willing to travel 20-35%. Bonus Want to stand out? Write a 1-2 paragraph summary stating why you believe you're an excellent fit for this position.

Inspiring Success, Creating Community We're making a difference in the Lives of our Seniors! We are so excited.....Northbridge Senior Living is growing! When you join Northbridge Senior Living, an award-winning, locally managed senior living provider rooted in New England. Guided by our values of Compassion, Integrity, and Respect, we're proud to be recognized as a Top Place to Work by The Boston Globe and USA Today. At Northbridge, we believe in making a difference - not just in the lives of the seniors and families we serve, but in the lives of our associates as well. Our teams are supported, appreciated, and empowered to grow, both personally and professionally. Join us and experience The Northbridge Difference. Do you have a passion for helping families find the right place for their loved ones? As a Sales Director with Northbridge, you'll serve as a trusted liaison to families during one of life's most meaningful transitions - guiding them with compassion, integrity, and understanding every step of the way. In this results-driven role, you'll lead all outreach and relationship-building efforts, develop and execute sales plans, and consistently measure success through key performance indicators (KPIs). The ideal candidate is a self-starter who thrives on building meaningful connections, exceeding goals, and creating exceptional experiences that reflect the warmth and values of the Northbridge brand. If you're both relationship-oriented and results-focused, and you're inspired by the opportunity to make a meaningful difference in the lives of seniors and their families, we invite you to join our team - where every day brings purpose, pride, and possibility. Experience in Assisted Living, Healthcare or service-related industries preferred. Responsibilities Build and maintain strong relationships with prospective residents, families, and referral sources. Conduct tours with potential residents and their families, providing them with a comprehensive understanding of the community, its services, and lifestyle. Analyze market trends and competitor activity to identify opportunities and challenges. Collaborate with the community's management team to ensure alignment between sales strategies and operational capabilities. Manage the sales process from inquiry through move-in, ensuring a smooth and positive experience for new residents. Maintain accurate and timely reports on sales activities, conversion rates, and other key metrics. Represent the community at external events and in local networking groups to promote our services and establish a strong presence in the community. Qualifications Demonstrated success in achieving sales goals and managing a sales team. Strong understanding of the senior living market and the needs and concerns of seniors and their families. Excellent communication, interpersonal, and presentation skills. Proven ability to build and maintain relationships with potential residents, families, and referral sources. Strategic thinker with the ability to analyze data and trends to inform decisions. Individual who aligns with our values of integrity, compassion and respect. Must be able to work flexible hours, including evenings and weekends as needed. Benefits of Joining our Team Competitive Salary: Compensation reflective of your expertise and dedication. Flexible Work Schedule: A work schedule that accommodates your personal commitments. Paid Leave: Enjoy generous allocations for holidays, vacation, and personal days, ensuring you have time to recharge. Health and Wellness Plans: Access comprehensive health insurance plans for you and your dependents, promoting overall well-being. Retirement Savings: Participate in a 401(k) plan with a company match to build financial security for the future. Professional Development: Continuous learning and advancement opportunities to enhance your skills and career trajectory. Criminal Background Screening is required. All candidates will be required to show valid proof of full vaccination for COVID-19 before commencing work or commit to obtaining full vaccination within 30 days of commencing work, unless they receive an approved exemption. Live Well, Love Life APPLY NOW #J-18808-Ljbffr

The Company OUR MISSION Manor Park is dedicated to providing a continuum of care for people age 62 and older to live life to the fullest with independence, security, and choice. We're Midland's only not-for-profit Life Plan Community. Our goal is to provide the highest quality of life at every stage of life. For more than half a century, our 83-acre community has continued to evolve, innovate, and create an environment where residents feel secure, respected, and supported. Community Life Well-being comes from staying connected. At Manor Park, there's no shortage of opportunities to meet people, make friends, and discover common interests-walking groups, yoga, line dancing, painting, potlucks, and celebrations. Residents enjoy meaningful connections with like-minded peers. Independent Living Independent living at Manor Park means freedom to live on your terms. With over 40 floor plans-including homes, townhomes, cottages, and apartments-we handle maintenance while you enjoy life. Meet friends for lunch in the café, let pets run in the dog park, or travel knowing your home will be cared for. Purpose of the Position The Director of Marketing oversees all marketing and communications for Manor Park, Inc. (MPI) Independent Living, developing policies, driving occupancy goals, and managing staff and budget. The role also contributes as part of the senior management team. Key Responsibilities Develop an annual strategic marketing plan targeting 95%+ Independent Living occupancy and waiting list management. Establish annual goals and methods to meet departmental challenges. Oversee campus-wide marketing communications, brochures, and website. Use directories, referrals, and databases to recruit prospective residents. Maintain understanding of entry fees, monthly fees, rental costs, and amenities across all levels of care. Spend 20-50% of time in direct sales, including walk-ins/call-ins, recruitment meetings, tours, and client follow-up. Manage the Move-In Coordinator to ensure occupancy within one month of contract signing (three weeks for make-ready, one week for housekeeping). Coordinate communication across departments, confirm readiness at final closing, and promptly communicate any changes to clients. Target sales of new construction, re-sales, and wait-list expansion. Partner with the CEO, consultants, and contractors on new construction planning and sales until all lots are sold. Oversee new construction adjustments, upgrades, and cost proposals; ensure approvals, documentation, and communication with clients, builders, and the Move-In Coordinator. Maintain knowledge of building procedures, codes, and upgrade costs. Ensure services (utilities, technology, etc.) are in place before move-in. Keep office operations orderly, from opening tasks (lights, equipment, signage) to daily closing. Collect, review, and file data sheets; verify completeness for contract approval. Oversee paperwork and CRM entries for pending residents, inventory, and move-in lists. Work with resident ambassadors for tours and events. Collaborate with leadership on public relations, planning, and implementation. Support events, mailings, direct marketing, and advertising, including large group mail merges. Ensure timely responses to inquiries, accurate pricing, and CRM consistency. Prepare and deliver public presentations and onsite gatherings to educate and attract prospects. Attend Senior Staff meetings, resident functions, and LeadingAge seminars as needed. Develop and manage departmental budget within MPI procedures. Supervise hiring, evaluations, and discipline per HR guidelines. Ensure offices, reception, and conference rooms remain neat and welcoming. Welcome new Independent Living residents with orientation and gifts. Provide assistance to residents and staff as needed. Perform other duties as assigned. Expectations from Manor Park Adhere to policies, embrace mission and philosophy, and act as a role model. Communicate regularly with the CEO on department matters. Demonstrate effective time management, prioritization, and reliability. Establish credibility with management and staff as a consistent and effective listener. The Candidate Skills and Competencies Maintain a professional workspace and contribute to teamwork with staff, residents, families, and visitors. Deliver excellent customer service with patience, tact, and positivity, even in challenging situations. Make independent decisions with discretion, diplomacy, and confidentiality. Interact respectfully with residents, families, vendors, agencies, and the public. Ensure personal conduct supports workplace health and safety. Communicate effectively through presentations and public speaking; interpret financial and mathematical information tied to fees and charges. Manage multiple projects in a fast-paced environment with flexibility; physically navigate the campus (walking up to 2 miles daily and driving golf carts to escort visitors). Experience and Professional Qualifications College education in Marketing, Business Administration, Gerontology, or related field. Knowledge of the physical and psychological needs of older adults. Two to three years' experience in retirement marketing or a related industry with transferable skills. Proficiency in word processing and CRM software. Detail-oriented background in customer service and marketing. Excellent written and verbal skills; strong command of English grammar and professional presentation.

A mission-driven startup based in Boston seeks a Director of University & Talent Relations. This role leads the strategic growth of Talent Fulfillment while ensuring alignment between talent supply and customer demand. The ideal candidate will have 7-10 years of experience in recruitment marketing or sales, alongside exceptional leadership and analytical skills. This hybrid position offers competitive compensation and attractive equity options, aimed at shaping the future workforce and improving education access. #J-18808-Ljbffr

The ideal candidate will be disciplined and have experience in conducting product demonstrations. This candidate should be comfortable with frequent travel and be able to generate new sales leads on a regular basis. The candidate should be able to keep track of their sales and effectively communicate with other team members while out in the field. Responsibilities Establish and maintain relationships with clients Educate clients and attend trade shows to conduct product demonstrations Generate potential leads for future sales Set and exceed quotas Track and report sales in organized manner Communicate effectively with other members of team Qualifications Bachelor's degree 2- 5 years of sales experience Strong work ethic and communication skills Proficient in Microsoft Office suite and customer relationship management software Ability to travel in order to do business

Avant-garde Health is a mission-driven organization born out of Harvard Business School research led by Michael Porter and Bob Kaplan. Our software enables health systems, surgery centers, and physicians to understand the true cost and quality of surgical care, improve margins, and deliver better outcomes. We are recognized leaders in value-based healthcare, with work featured in Harvard Business Review and The Wall Street Journal, and are backed by leading venture investors including General Catalyst, Founder Collective, Fulcrum Equity Partners, and Tectonic Ventures. We are in a growth phase and seeking a marketing leader who can extend and accelerate that momentum by building a demand generation engine that consistently fills the pipeline with hospital and provider executives. About the Role We are seeking a Business Development Manager to help expand Avant-garde Health's footprint across U.S. hospital systems. This role is responsible for creating new opportunities by engaging C-suite and senior hospital leaders, supporting strategic growth initiatives, and representing the company in the market. This is not a transactional sales role. It is a front-end growth position designed for someone who is comfortable engaging senior executives, understands hospital economics, and can translate complex value propositions into meaningful executive conversations. Key Responsibilities Proactively identify and engage C-suite and senior leaders at hospitals and health systems, including CFOs, COOs, CMOs, and perioperative executives Generate qualified opportunities through a mix of outbound outreach, inbound lead follow-up, executive events, and conference participation Represent Avant-garde Health at industry conferences, private executive meetings, and hosted events Support growth initiatives tied to hospital financial performance, operational efficiency, and participation in the CMS TEAM program Conduct account and market research to understand hospital priorities, competitive dynamics, and decision-making structures Coordinate executive-level meetings and demos with Sales and Leadership Maintain accurate activity and opportunity tracking in CRM Provide structured feedback to Marketing and Sales on messaging effectiveness, objections, and market trends Qualifications 1-2 years of experience in healthcare growth, business development, or executive engagement Experience working with hospitals or health systems strongly preferred Proven ability to engage senior executives in credible, value-based conversations Strong written and verbal communication skills Willingness to travel for conferences and executive meetings Interest in value-based care, hospital finance, and operational performance Compensation Competitive base salary plus variable compensation tied to qualified opportunity creation and pipeline contribution.

Home Health Companions has received the Best of Home Care - Provider and Employer of Choice Award from Activated Insights. These awards are granted only to the top-ranking home care providers. Home Health Companions is now ranked among the Best Employers of in-home caregivers in the region. At Home Health Companions, we strive to go above and beyond in providing a higher standard of compassionate care for the clients we serve. We are currently looking for a passionate professional and creative thinker that thrives in a fast-paced, energetic environment and enjoys building strategic partner relationships with healthcare professionals. Responsibilities: Call on physicians, hospitals, skilled nursing facilities' management, discharge planners, and case managers within an assigned territory to promote our homecare services. Build and maintain client relationships. Prepare business plans and maintain target lists. Prioritize accounts in accordance with the market sales plan. Gather and organize account-related information and provide input on key customer opportunities, service line extensions. The main objective of the candidate is bringing in new business to increase overall market share as a primary goal of the job. Target accounts include, but are not limited to hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, and hospice organizations. Developing and maintaining knowledge of Home Health Companions brand and effectively presenting marketing materials are essential for this position. The competent candidate needs to think strategically, analyzing the organization and market, as well as existing and potential customers. Excellent network skills and persuasive communication are required. Qualifications Bachelor's degree in Marketing, Business, or a health-related science (e.g., nursing, pharmacy, etc.) or the equivalent, plus a minimum of two years health care or related industry sales experience generally required Demonstrate exceptional interpersonal skills, multi-tasking and problem solving. Present well to clients and peers. Comfortable with closing/asking for business. Exhibit outstanding organizational skills and a service attitude towards the community. Excellent written and oral skills. Ability to handle confidential information and sign confidentiality agreement. Requires valid driver's license, reliable transportation and insurance. Compensation: The compensation package is competitive and is based on a reward for performance structure. There are accelerators and incentives for high achievement. Base + commission.

**JOB PURPOSE:** The Director, Field Operations oversees and optimizes the operational performance of multiple practices within the organization. This role requires strong business acumen, a deep understanding of practice management, and the ability to build consultative and non-transactional relationships with doctors and practice staff. The Director, Field Operations will serve as a key leader in ensuring the success and compliance of the practices by providing strategic direction, coaching, and resource coordination. To be considered for this role, candidates must reside in the Austin/San Antonio area or be willing to relocate. DSO experience highly preferred; multi-site experience is required. Weekly travel is expected, with Tuesday-Thursday spent on-site in the field. **GENERAL DUTIES & RESPONSIBILITIES:** + Be in the clinic for 3 out of 4 weeks each month, ensuring systematic operations and adherence to standard operating procedures and best practices in accordance to the Affordable Care Operating Model + Coordinate resources and support to practices, ensuring alignment with organizational goals and standards. + Monitor compliance across all practices, in partnership with the Chief Clinical Officer and other key stakeholders. + Establish and maintain an environment where patients are the center of everything we do and aligned to our mission and values. + Achieve operational excellence in all responsible clinics through effective management of the Practice Management System (PMS), appointment book management, CRM tools, schedule and labor management in coordination with lab and clinical teams + Full P&L Responsibility for the territory + Understand, train, and articulate the financial performance of the practices. + Storytell the metrics, translating data into actionable insights for decision-making. + Utilize business reporting systems such as Power BI to manage the operations scorecard and provide weekly updates to the VP of Operations and ELT. + Recruit, hire and maintain a pipeline of talent for auxillary and lab staff and doctors. + Coach and develop auxillary staff and doctors to support practice operational success + Develop and maintain strong, trust-based relationships with doctors and team, fostering a consultative partnership + Lead recruitment, staffing, and organization efforts, serving as the hiring manager, when needed for practice-level roles. + Engage with practice employees to reinforce the importance of their roles and provide coaching on treatment planning, follow-up systems, and adherence to Standard Operating Procedures (SOPs); provide training, coaching, and development + Partner with support partners, such as training and lab to ensure practices have the tools, resources and support they need to achieve success + Take a proactive and strategic approach to operations management, anticipating needs and planning. + Diagnose clinic performance gaps and build strategic plan to improve the operational and financial health using PowerBi, P&L and marketing dashboards + Evaluate talent biannually for the purpose of succession planning, performance management and to develop strategic market level people planning to grow the business + Partner with Lab Regional Leaders to ensure operational efficiency and quality on in-clinic laboratories + Have a thorough understanding of practice management systems for example Dentrix and Weave, including schedule monitoring and staffing models; learn and know the ACI operating tools + Ensure that practices are well-equipped and staffed to meet operational demands. + Implement and maintain up to date Practice Visit Report for all practices + Recognize and support training needs in all practices. Perform onsite training whenever possible and in consideration of the practice financial condition. + Assist practices whenever possible throughout the day. Be present in the practice sharing and doing best practices to enhance the employee and patient experience. + Consistently follow up on all needs of the practice. + Drive a strong culture and environment that will support and enable all team members to be successful. You will foster accountability, teamwork and mutual trust and respect for all team members through mentoring and coaching + Utilize Support Center resources to address and resolve operational challenges. + Conduct regular meetings with, Practice Owners (POs), Doctors, GMs and Front Desk Associates (FDAs) and to align on goals and strategies. + Conduct quality audits with the Practices to maintain the highest standards of care and compliance, for example, OSHA; submits reporting as prescribed in the standard operating procedures + Ensures compliance with state and federal laws that pertain to the practice of dentistry, including but not limited to, infection control, proper licensure and registration of clinical staff members, and the appropriate billing of dental claims for private as well as government funded payors. + Partners with the Chief Compliance Officer to respond to internal and external audits and investigations. + Partners with CCO and Regional Lab Specialist to ensure prosthetics and services meet thequality standards. **Education Requirements** + A bachelor's degree in business administration, healthcare management, or a related field **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Minimum of 5 years of experience in healthcare operations, preferably in a multi-location or dental practice setting. + Proven ability to analyze financial data and develop actionable business strategies. + Strong interpersonal and communication skills, with the ability to build relationships at all levels. + Experience with practice management software, particularly Dentrix, and business reporting tools like Power BI. + Ability to travel as required to visit clinics and attend meetings. **Job Details** **Pay Type** **Salary** **Job Category** **Corporate**

Home Health Companions has received the Best of Home Care - Provider and Employer of Choice Award from Activated Insights. These awards are granted only to the top-ranking home care providers. Home Health Companions is now ranked among the Best Employers of in-home caregivers in the region. At Home Health Companions, we strive to go above and beyond in providing a higher standard of compassionate care for the clients we serve. We are currently looking for a passionate professional and creative thinker that thrives in a fast-paced, energetic environment and enjoys building strategic partner relationships with healthcare professionals. Responsibilities: Call on physicians, hospitals, skilled nursing facilities' management, discharge planners, and case managers within an assigned territory to promote our homecare services. Build and maintain client relationships. Prepare business plans and maintain target lists. Prioritize accounts in accordance with the market sales plan. Gather and organize account-related information and provide input on key customer opportunities, service line extensions. The main objective of the candidate is bringing in new business to increase overall market share as a primary goal of the job. Target accounts include, but are not limited to hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, and hospice organizations. Developing and maintaining knowledge of Home Health Companions brand and effectively presenting marketing materials are essential for this position. The competent candidate needs to think strategically, analyzing the organization and market, as well as existing and potential customers. Excellent network skills and persuasive communication are required. Qualifications Bachelor's degree in Marketing, Business, or a health-related science (e.g., nursing, pharmacy, etc.) or the equivalent, plus a minimum of two years health care or related industry sales experience generally required Demonstrate exceptional interpersonal skills, multi-tasking and problem solving. Present well to clients and peers. Comfortable with closing/asking for business. Exhibit outstanding organizational skills and a service attitude towards the community. Excellent written and oral skills. Ability to handle confidential information and sign confidentiality agreement. Requires valid driver's license, reliable transportation and insurance. Compensation: The compensation package is competitive and is based on a reward for performance structure. There are accelerators and incentives for high achievement. Base + commission.

Plutus Health Inc. is a leading provider of Revenue Cycle Management (RCM) services with SOC2 Certification. We are dedicated to helping healthcare providers improve their financial performance. Our expertise spans across various specialties. We are committed to delivering exceptional service and innovative solutions to our clients. As a result, Plutus Health Inc. has been recognized on the 5000 list of the fastest-growing private companies in America and ranked 100 in the Dallas area. Additionally, the company has been a 2024 finalist in the EY Entrepreneur Of The Year. Plutus Health Inc. (************************ is seeking a Senior Sales Executive to sell Medical Billing & RCM services to ABAs, Labs, ERs, EMS & Ambulance groups, large multi-location specialty practices. Responsibilities: Responsible for making initial contact with prospective clients to uncover needs for Medical Billing & Healthcare Revenue Cycle Management services including Coding, Billing, Payment Posting, AR & Denial Management services, Patient Payment solutions & RCM Analytics Build a pipeline of prospects and widen contact base in each Provider account. Leverage relationships and work closely with CFOs, Revenue Cycle Leaders, Billing Managers, Practice Owners, Physicians Will be responsible for working a complete sales cycle from initial prospect identification and qualification to closing the deal. Qualifications : 5-8 years of experience in selling Medical Billing Experience generating business from new accounts. Established relationships with Healthcare providers is a big plus. Proven new business development track record with direct client relationships. A true "hunter" Must have experience cold calling, networking, implementing and executing strategic sales plans. Proven selling and persuasion skills Exceptional ability to comfortably speak with and present to prospective clients at all levels of an organization

Head of Employer Sales At Wellist, we've spent the last 10 years helping people navigate life's most challenging moments. After a decade of proven impact serving health systems, we have pivoted into the employer space -and we're now scaling rapidly. Our platform empowers employers to deliver the right resources at the right time by creating an activation layer to the HR ecosystem, so employees feel supported through every life moment and HR leaders can maximize the value of their benefit investments. It's an exciting inflection point: you'll be joining a company with the stability of a seasoned organization and the momentum of a high-growth expansion. As our Head of Employer Sales, you'll lead Wellist's rapid commercial expansion into the large, enterprise employer market through a combination of relationship building, dealmaking and market positioning. What You'll Do Own full-cycle enterprise sales to CHROs, HR Technology and Total Rewards leaders at mid-to-large employers-from prospecting through close. Manage and build on an existing pipeline while developing targeted prospecting strategies to open new employer relationships. Close multi-million-dollar ACV deals with typical sales cycles of 6-9 months. Partner directly with the CEO and Senior Commercial Advisors on high-stakes enterprise opportunities while independently driving key deals. Refine and scale our employer sales playbook by identifying what works, improving it, and making it repeatable. Bring timely market intelligence to Product and Marketing to strengthen our employer positioning and inform our GTM evolution. What Success Looks Like 3 months in: Pipeline healthy and growing, confidently leading discovery through close, momentum building 6 months in: Multiple enterprise deals advancing through negotiation, forecasting reliable pipeline 12 months in: Closed 3-5 enterprise clients, established scalable sales approach for extended sales team What You Bring 5-7+ years selling HR tech, digital health, or workforce solutions to senior HR buyers Track record closing complex enterprise deals to CHROs, HR Technology and Total Rewards leaders Experience in pivot/expansion mode-you've taken early traction and built it into consistent revenue Comfortable being the solo sales hire who doesn't need constant direction Natural credibility with HR executives; you speak their language Excited to shape a sales motion, not just execute someone else's playbook Willingness to travel as needed Why Work Here Ownership of an entire market for an established company Real infrastructure and support (Product, Marketing, Client Success, Leadership) Direct partnership with CEO and deep advisor network on strategy Excellent comp, strong benefits, mission-driven team Room to grow into sales leadership as we scale

Job Description Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title - Director of Patient Accounts and Enrollment Department - Revenue Cycle Department (Corp Office Exempt) Reports to - CEO Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: Directly supervise Patient Account Manager and Credentialing Specialist and all ADP related issues. Monitor supervision of staff for Patient Accounts. Develop and monitor a billing process to minimize denial and stagnant claims. Work with IT to make sure Centricity is working properly to maximum claims transmission and posting of payments and trouble shoot issues with Practice Management system vendor. Work with Site Directors to ensure understanding of claims entry, processing and reconciliation is appropriate. Work with Insurance Carriers to make sure contract and fee schedule are implemented. Work with Credentialing Specialist to ensure providers are enrolled with contracted carriers. Work with Dental Leadership to resolve account and claims issues. Generate monthly revenue reports from both Practice Management systems. Generate monthly status of claims reports for COO, Site Directors, Center Manager and patient accounts staff. Other duties as assigned Work Location: 88 Vilcom Center Dr., Suite 110, Chapel Hill, NC 27514 Schedule: Monday through Friday, 8:00am - 5:00pm Travel: None Qualifications - Education: Four-year degree with Business, Accounting or Heath Administration emphasis on healthcare delivery institutions. Experience: Three to five years of experience in medical/health care insurance claims processing in a health care or other institutional facility or the equivalent combination of education and experience. Required: Managerial or supervisory experience required. Licensure: CPC (Certified Professional Coder), CPB (Certified Professional Biller), CRCP (Certified Revenue Cycle Professional), CHFP (Certified Healthcare Financial Professional), or similar credentials in medical billing/coding/revenue cycle. Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Range: $71,088 - $95,536 ( commensurate with years of experience) EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:190551

St. Croix Health is looking for a Director of Revenue Cycle to join our team! The Director of Revenue Cycle provides leadership to the Revenue Cycle continuum - registration, coding, billing and medical record management. Also responsible for insurance contracting, compliance and privacy. Essential Duties and Responsibilities: 1. Strategic Planning * Monitors and identifies the evolving factors that affect current/future needs of functional service lines, and recommends strategies/initiatives/programs/projects to prepare for future growth of service lines and program areas in alignment with overall organizational strategy (provision of new services, standardization of policies/practices across the organization, increasing market share, maximizing revenues, cross-selling services, improving efficacy/cost-effectiveness of clinical services provided, enhancing patient outcomes/satisfaction and others of similar complexity and consequence). * Develops formal strategic/tactical plans, to include both short- and long-term business planning, with full accountability for achievement of plan objectives. 2. Operational Accountability * Plans, directs, and evaluates the programs, systems, operations, and resources of the department, to assure the safe and appropriate delivery of best-practice procedures and patient care, achievement of strategic objectives within scope of responsibility, and compliance with regulatory requirements. * Develops and implements policies and procedures in accordance with industry standards; assesses and assures staff compliance and competence. * Collaborates with other leadership to standardize and integrate practices; participates and contributes to organization-wide evaluation of effectiveness of implemented programs and procedures. * Evaluates effectiveness of patient care and promotes continuous quality improvement. * Manages registration, billing and collections, coding, revenue integrity, patient account services and medical records, to ensure accurate billing and timely collection of revenue for hospital and clinic services. 3. Staff Management and Development * Plans, directs, and evaluates work of direct reports and facilitates planning, direction, and evaluation of direct report subordinate staff. * Ensures adequate staffing levels and coverage based on acuity and need with budgetary and operational objectives. * Ensures staff are appropriate trained and competent in performance of assigned duties; assesses competencies of staff on regular basis. * Coaches, mentors, and develops staff to promote skill development and leadership capacity. * Serves as the primary interface on all revenue cycle related issues including department oversight, technical and governmental issues, billing and collection remediation. 4. Performance and Quality Improvement * Continuously monitors and assesses systems and programs to ensure compliance and achieve quality and performance objectives. * Establishes appropriate performance measures for programs and staff; analyzes appropriate data to assess progress, and recommends/implements adjustments as appropriate to maintain progress towards established strategic objectives. * Evaluates existing systems/program/priorities, analyzes future potential to make recommendations for growth, expansion, new services and solvency of existing services based on market demographics and volume projection; develops and presents comprehensive recommendations regarding the viability of specific systems/projects. * In coordination with Quality program stakeholders, plans and directs quality process improvement initiatives/projects to ensure achievement of business objectives. 5. Budget and Fiscal Administration * Determines financial resources necessary to achieve establish strategic performance objectives; develops recommendations in accordance with internal policies and procedures. * Identifies, aligns, and optimizes resources to maintain financial stability of programs and service lines. * Exercise effective cost control measures, adjusts resources as needed to maintain budget. * Identifies negative variances and develops and implements action plans/recommendations to address issues in a timely manner; keeps Executive leader apprised of all issues with potential for budgetary impact. * Oversees the preparation of complete and accurate financial, budget, activity and productivity information, including variance reports, financial projections and other statistical reports for programs and service lines. 6. Regulatory Compliance * Ensures all functional areas are in full compliance with internal and external legal and regulatory standards; regularly assesses and monitors to ensure effective controls are in place and desired outcomes are achieved. * Ensures compliance with all record management and retention policies, provisions, and practices. Requirements Education & Licensure: * Master's in business or related field preferred or * Bachelor's in business or related field required Experience: * Minimum of 10 years' experience in related experience in a hospital or health care related environment * Three years' experience in healthcare revenue cycle leadership role or demonstrated leadership capabilities Knowledge, Skills & Abilities: * Strong, collaborative, and effective working relationships with providers, leadership, and staff * Strong interest in clinical quality improvement and innovation * Exhibit an independent drive, and have the ability to lead change * Exhibit excellent communication and organizational skills Supervisory Responsibilities: * Revenue Cycle continuum - registration, coding, billing and medical record management Physical Requirements: * Prolonged periods of sitting at a desk and working on a computer * Prolonged periods of standing, bending, and reaching * Must be able to lift up to 15 pounds at times St. Croix Health is an Equal Opportunity Employer.We will ensure that persons with disabilities are provided reasonable accommodations for the hiring process.If reasonable accommodation is needed, please contact us at ************ or ************. St. Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values. Mission: We help people live healthier, happier, and longer lives. Vision: To transform from quality sick care to quality well care that is sustainable and affordable. Values: People Centered, Trust, Innovation, and Growth. Here at St. Croix Health we offer our employees with a robust benefits package that includes: * Health, vision and dental insurance * 403b retirement program with employer match * Paid time off * Short-term disability, long-term disability and life insurance options * Education reimbursement * Employee assistance program (EAP) * Wellbeing incentive program * Free parking * Employee prescription discount program St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80+ providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.

If you have been looking for a career that loves, you back... This is the one for you! LCB Senior Living is the looking for an experienced Sales Director to join our amazing team. We have the best of the best sales talent in the industry- are you ready to join them? If you are a successful sales director, looking for your next challenge that encourages creativity, outside the box thinking and focuses on growth and success- then this is an outstanding opportunity for you! Become a member of the LCB community leadership team and help to promote the LCB mission and core values, while at the same time helping families find solutions for their loved ones. We offer an exceptional work experience and an array of benefits: Base Salary $78,000-$84,000/year based on experience Generous salary and lucrative monthly and quarterly sales bonus incentives Great culture working with an amazing team of professionals. Strong career growth opportunities Great benefits starting from Day One (Full-Time) Health Vision Dental 401k Tuition reimbursement LCB Senior Living is currently seeking a Sales Director for The Reserve at East Longmeadow, our established Senior Living community in East Longmeadow, MA. As Sales Director, you will be charged to working with potential families to educate them on LCB Senior Living offerings and differentiators as you guide them through decision making to choose an LCB Senior Living community as their new home! An ideal candidate will possess an entrepreneurial spirit, confidence, persistence- a relationship builder with expertise in problem solving that strives for successful outcomes through strategic planning and execution. Key responsibilities for the Sales Director include: Supporting potential families in their exploration of senior living options and educate on LCB offerings to guide to choosing assigned community Achieve quarterly targets through successful sales execution and pipeline management Building and maintaining prospect and professional relationships through strong lead base and CRM management Marketing LCB Senior Living key differentiators to general market and industry professionals through strong value proposition development and articulation Developing strong professional relationships in target market that leads to qualified referrals to the community. LCBs Non-Discrimination Policy: LCB, including its managed care communities, is an Equal Opportunity Employer. Recruitment and employment opportunities at LCB are based upon one's qualifications and capabilities to perform the essential functions of a particular job with or without reasonable accommodation. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, or genetic information or any other characteristic protected by federal, state or local law. This policy to provide equal opportunity encompasses all phases of employment, including recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment. Qualifications Key position requirements of the Sales Director: Bachelor's degree from an accredited college or university preferred 3-5 years of consumer-based sales experience- senior living, healthcare, hospitality preferred Strong verbal communication skills Proficiency in computer applications such as Microsoft Outlook, Word, Excel Experience in usage of CRM application preferred A driver's license, insurance, and reliable vehicle

If you have been looking for a career that loves, you back... This is the one for you! LCB Senior Living is the looking for an experienced Sales Director to join our amazing team. What We Offer: Full-Time Associates: Great benefits starting from Day One! Health Vision Dental 401k Paid Time Off Holiday Pay Part-Time Associates (24- 29 hours): Paid Time Off Holiday Pay Work with an Amazing Team! Possibility for tuition reimbursement Rewarding role working with seniors We have the best of the best sales talent in the industry- are you ready to join them? If you are a successful sales director, looking for your next challenge that encourages creativity, outside the box thinking and focuses on growth and success- then this is an outstanding opportunity for you! Become a member of the LCB community leadership team and help to promote the LCB mission and core values, while at the same time helping families find solutions for their loved ones. We offer an exceptional work experience and an array of benefits: Generous salary and lucrative monthly and quarterly sales bonus incentives Great culture working with an amazing team of professionals. Strong career growth opportunities Great benefits starting from Day One (Full-Time) Health Vision Dental 401k Tuition reimbursement LCB Senior Living is currently seeking a Sales Director for The Residence at XX, our established Senior Living community in South Windsor, CT. As Sales Director, you will be charged to working with potential families to educate them on LCB Senior Living offerings and differentiators as you guide them through decision making to choose an LCB Senior Living community as their new home! An ideal candidate will possess an entrepreneurial spirit, confidence, persistence- a relationship builder with expertise in problem solving that strives for successful outcomes through strategic planning and execution. Key responsibilities for the Sales Director include: Supporting potential families in their exploration of senior living options and educate on LCB offerings to guide to choosing assigned community Achieve quarterly targets through successful sales execution and pipeline management Building and maintaining prospect and professional relationships through strong lead base and CRM management Marketing LCB Senior Living key differentiators to general market and industry professionals through strong value proposition development and articulation Developing strong professional relationships in target market that leads to qualified referrals to the community. LCBs Non-Discrimination Policy: LCB, including its managed care communities, is an Equal Opportunity Employer. Recruitment and employment opportunities at LCB are based upon one's qualifications and capabilities to perform the essential functions of a particular job with or without reasonable accommodation. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, or genetic information or any other characteristic protected by federal, state or local law. This policy to provide equal opportunity encompasses all phases of employment, including recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment. Qualifications Key position requirements of the Sales Director: Bachelor's degree from an accredited college or university preferred 3-5 years of consumer-based sales experience- senior living, healthcare, hospitality preferred Strong verbal communication skills Proficiency in computer applications such as Microsoft Outlook, Word, Excel Experience in usage of CRM application preferred A driver's license, insurance, and reliable vehicle

**About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401 (k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1Note: Benefits may vary based upon position type and/or level **Job Summary** Under the direction of the Vice President, Revenue Cycle Support Services, the Director, Payer Performance leads Revenue Cycle's strategic efforts to identify and correct issues related to commercial underpayments and denials. This role serves as a critical liaison between Revenue Cycle leadership and Managed Care leadership to support and streamline payer communications. The Director will also be responsible for developing tools to monitor reimbursement, track revenue opportunities, and ensure ongoing adherence-by both BSWH and commercial payers-to implemented solutions. This position does not have direct reports but functions within a matrixed organizational structure, collaborating closely with teams across Revenue Cycle, Managed Care, Finance, and Operations. **Essential Functions of the Role** - Develop effective communication channels across the Revenue Cycle to identify commercial payer trends, underpayments, and opportunities for BSWH revenue improvement - Track denials and avoidable write-offs (AWOs) across all regions; improve efficiency of regional workgroups by coordinating scalable, system-wide solutions - Drive resolution of all payer-related revenue opportunities by coordinating across internal stakeholders and third-party vendors - Serve as the central point of contact for Revenue Cycle, Finance, and Operations regarding commercial payer issues and outstanding concerns - Manage projects related to revenue optimization and denial mitigation, ensuring timely delivery and adherence to budget constraints - Support Revenue Cycle leadership with strategic planning and prioritization of key commercial reimbursement projects based on financial impact - Represent Revenue Cycle's interests in contract negotiations; maintain a strong working knowledge of managed care contract language and operational implications - Provide actionable feedback to inform BSWH payer scorecards and performance evaluations - Assist the Managed Care department in preparing for regular payer meetings, including surfacing operational issues and identifying opportunities for improved performance - Develop and maintain process workflows for communicating and implementing contract updates that affect Revenue Cycle functions - Partner with the Revenue Analytics team and Managed Care to assess financial impacts of commercial contract changes and ensure alignment with reimbursement expectations - Co-develop reporting and analytics tools to proactively monitor reimbursement trends, identify underpayments, and uncover additional revenue opportunities-including denial patterns - Leverage automation opportunities and system capabilities to streamline internal practices and optimize revenue - Stay informed on emerging technologies and tools related to revenue optimization, contract compliance, and denial management, present viable opportunities to senior leadership - Utilize a broad range of technology platforms-including Epic and other revenue cycle, analytics, and reporting tools-to support data-driven decision-making - Operate effectively in a matrixed organization, collaborating across teams without direct authority to influence performance and outcomes - Coordinate with stakeholders across departments and systems to standardize workflows and drive systemic improvements in payer performance **Key Success Factors** - Strong written and verbal communication skills - Ability to manage a demanding workload and demonstrate resiliency in high-stakes or rapidly changing situations - Proven ability to build strong relationships across all levels of the organization, including executives, physicians, and frontline staff - Demonstrated ability to lead cross-functional initiatives and influence without direct authority in a matrixed environment - Strategic mindset with the ability to align operational execution with broader organizational goals - Strong understanding of revenue cycle processes, systems, and technologies - Significant experience with Epic EHR, including Hospital Billing, Professional Billing, and Reporting - Strong attention to detail, with the ability to synthesize complex information into clear, concise summaries - Strong data interpretation and reporting skills, including the ability to translate data into actionable insights - Excellent presentation skills, with the ability to develop and deliver executive-level communications and deliverables - Ability to use real-world examples to support strategic negotiations with business partners - Ability to interpret and operationalize commercial contract language - Understanding of payer policies, healthcare reimbursement regulations, and compliance requirements related to commercial payers - Experience leading or contributing to large-scale process improvement or change management initiatives within the revenue cycle **Belonging Statement** We believe that all people should feel welcomed, valued, and supported. **Qualifications** - Education - Bachelor's or 4 years of work experience above the minimum qualification. Bachelor's degree very highly preferred; degree in Business, Finance, Healthcare Administration, or related field preferred. Master's degree (e.g., MBA, MHA) is a plus. - Experience- Minimum of 5 years of progressive experience in healthcare revenue cycle, payer relations, or managed care contracting. Experience in a matrixed or integrated healthcare delivery system strongly preferred. **Preferred Qualifications** - Familiarity with Epic EHR (Hospital and Professional Billing modules) - Experience working cross-functionally with Managed Care, Finance, and Revenue Analytics teams - Certification(s) such as CHFP, CRCR, or equivalent preferred but not required As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About the role We're looking for a full-time Head of Product to lead our product organization and define the strategic vision for our AI-enabled front office platform. You will be accountable for the roadmap and execution of products that support tens of thousands of daily interactions between patients, providers, and our platform. You will own our product strategy for delivering conversational experiences, workflow automation, and seamless EHR integrations that transform healthcare operations. You will play an instrumental role in building a product culture that balances customer impact with operational excellence, while upholding our values to Act as One Team, Own the Outcome, Default to Open, Learn Through Feedback, and See the Whole Person. What you'll do Lead and grow a world-class product team responsible for our conversational platform, workflow engines, EHR integrations, and data foundation. Define and own the product vision and roadmap for building the natural language interface for healthcare administration. Serve as the voice of the customer internally, translating insights from medical practices, patients, and operations teams into compelling product experiences. Partner closely with engineering, operations, and commercial teams to drive product-market fit, accelerate time-to-value, and scale our platform to support rapid customer growth. Champion the development of our integrated model that translates "tacit practice knowledge" into structured workflows and platform capabilities. Own product performance metrics and KPIs that demonstrate customer value, including operational efficiency improvements, revenue impact, and user satisfaction. Drive go-to-market execution in partnership with growth teams, positioning our platform competitively and articulating our differentiated value proposition. Build relationships with key customers and prospects to deeply understand their workflows, pain points, and strategic priorities. Represent our product vision externally as a thought leader in healthcare AI, workflow automation, and patient experience. Establish product development practices that enable high-velocity delivery while maintaining clinical quality rigor and compliance requirements (HIPAA, SOC 2). What we're looking for 10+ years of product management experience with 5+ years leading product organizations (4+ product managers) Proven track record building and scaling healthcare technology products, particularly those involving AI/ML, workflow automation, or patient-facing experiences Deep domain expertise in healthcare operations, including understanding of front office workflows, EHR systems, and practice management challenges Experience taking products from early stage through scale Strong background in multimodal conversational user experiences, in B2C and B2B2C contexts Demonstrated success partnering with engineering leaders to balance innovation velocity with platform reliability and security Track record of defining and delivering on product metrics that drive business outcomes (revenue growth, margin expansion, customer retention) Experience with complex B2B enterprise sales cycles and ability to support deal closure through product expertise and roadmap positioning Understanding of healthcare data standards (HL7, FHIR) and integration platforms; experience with EHR implementations strongly preferred Exceptional communication and storytelling skills, with ability to inspire teams, influence executives, and engage customers Experience operating in growth-stage startups, navigating ambiguity while establishing scalable product processes Passion for improving healthcare delivery and deep empathy for patients, providers, and practice staff