Five9 jobs

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Talent Acquisition Partner to join our recruiting team! We are a collaborative and driven team, motivated by our passion for growing Five9 with excellent talent and supporting our hiring managers in their hiring goals. This role will support our Sales and Professional Services, and will be a 9 month contract role. Responsibilities: Attract the best talent for open positions while building and maintaining relationships with talent for future opportunities, supporting the Product Engineering organization. Provide a stellar candidate experience with the ability to pipeline candidates for future opportunities. Meet and exceed recruiting metrics (time to fill, candidate experience, quality of hire). Source using various tools including LinkedIn Recruiter. Recommend new strategies and resources for finding and attracting talent. Build trusted relationships with hiring managers. Develop strategic job plans for their requisitions and coach them on hiring best practices. Requirements: 3+ years of recruiting experience including sourcing, preferably for growing, global technology companies 2+ years in an in-house environment, technology company preferred Experience recruiting engineering professionals required Great follow through with candidates and ability to create exceptional experiences Proven track record of finding and hiring top talent with a high close rate Professional written and verbal communication skills Relationship builder/networker extraordinaire Highly organized with the ability to prioritize and meet deadlines Service oriented approach with hiring managers, sense of ownership Bachelor's Degree or equivalent work experience #LI-JM1 Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

We are seeking a Sales Representative to join our growing YM Careers team in the Groton, CT office! Annual on-target earnings: $85,000. The base pay is $19.23 per hour with an additional $45,000 annual commission ($35,000 OTC + $10,000 performance reward). YM Careers YM Careers is the industry's most trusted career center platform for associations powering nearly 3,000 niche job boards that connect more than a million employers with tens of millions of association members and website users. Associations leverage the platform to provide a valuable member service, acquire and engage new members, and increase non-dues revenue. YM Careers is part of Momentive Software, which offers an integrated set of solutions that help member-based organizations increase revenue, improve efficiency, and digitally engage members. Learn more at ymcareers.com. A Day in the Life * Develop strong client relationships in an assigned portfolio of niche career centers * Learn and understand recruitment advertising challenges within an assigned industry vertical * Drive sales in your assigned territory by hunting for new business, farming renewal business and upselling products to an existing client base * Learn and demonstrate a fundamental understanding of our services and technology platform, while being able to articulate the advantages to customers and prospects * Complete proactive outreach on hot leads that are provided every day to the sales team * Perform a high level of sales activity, with the assistance of sales technologies and automation * Sell a robust product suite of solutions designed to promote employers open roles and build their employer brand * Assist current customers with their recruitment advertising strategy, by making product recommendations that best satisfied their needs * Ensure the timely and successful delivery of our products and services * Meet or exceed daily sales and activity targets We are looking for someone who brings * 1-2 years of sales experience * Strong verbal and written communication skills * A strong sense of self-motivation and drive * Ability to multi-task and work in a high paced environment * Attention to detail with excellent organization skills * Great customer service skills and ability to build client relationships * A desire to be a superstar player on a world class team * The ability to work in the Groton, CT office #LI-JF1 #momentivesoftware About Us Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive's cloud-based software and services to address their most pressing challenges - from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough - so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com. Why Work Here? At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you're looking for a place where your work matters and your ideas are valued, you'll find it here. Medical, Dental & Vision Benefits 401(k) Savings Plan with Company Match Flexible Planned Paid Time Off Generous Sick Leave Inclusive & Welcoming Environment Purpose-Driven Culture Work-Life Balance Commitment to Community Involvement Employer-Paid Parental Leave Employer-Paid Short-Term Disability Remote Work Flexibility Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. About Genesys Genesys orchestrates billions of customer experiences annually for organizations across 100+ countries. Through our cloud, digital and AI technologies, we enable organizations to deliver Experience as a Service™ - creating empathetic customer experiences at scale. Our platform powers proactive, predictive, and personalized experiences across marketing, sales, and service channels while improving employee productivity and engagement. Position Purpose We are seeking a collaborative Senior Customer Success Manager to drive customer value realization and foster strong partnerships across our organization. The ideal candidate will understand customer experience (CX) fundamentals while expertly orchestrating internal resources to ensure customer success. Key Responsibilities Lead a portfolio of strategic accounts, serving as the primary point of contact and trusted advisor. Orchestrate seamless collaboration between Professional Services, Support, Product, and Sales teams. Drive regular Quarterly Business Reviews to showcase value delivery and growth opportunities. Develop and execute customer success plans aligned with clients' business objectives. Proactively identify and coordinate resolution of customer needs through cross-functional partnerships Monitor customer health metrics and drive adoption of solutions Manage a portfolio of enterprise customers as their primary business point of contact, providing high-touch engagement throughout their CX journey. Required Qualifications Experience & Education 6+ years of Customer Success Management experience. Bachelor's degree in business management or related field required. Proven track record of managing enterprise customer relationships. Strong business acumen with demonstrated ability to understand customer objectives. Excellence in cross-functional collaboration and stakeholder management. Experience preparing and delivering executive-level presentations. Proficiency with CRM systems and customer success platforms. Key Competencies Collaborative Leadership: Excellence in unifying diverse teams to achieve customer outcomes. Strategic Thinking: Ability to understand business challenges and coordinate appropriate solutions. Relationship Building: Skill in developing strong partnerships with customers and internal teams. Business Acumen: Understanding of business metrics and value drivers. Project Management: Capability to manage multiple concurrent initiatives. Communication: Outstanding written and verbal skills with the ability to present to senior stakeholders. Stakeholder Management: Experience in aligning multiple parties toward common goals. Success Metrics Customer satisfaction and retention rates Quality of cross-functional collaboration Effectiveness of Quarterly Business Reviews Product adoption and feature utilization Customer advocacy and reference ability Customer Focus Extremely strong customer-facing skills Proactive mindset with strong follow-through Ability to translate complex technical concepts into business value. Experience driving customer advocacy and satisfaction. Additional Requirements Travel: Less than 30% Our Commitment to Inclusion Genesys is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We evaluate candidates based on their skills, experience, and potential to contribute to our team, regardless of background. We welcome applicants of all races, colors, ages, religions, sexes, sexual orientations, gender identities/expressions, marital statuses, national origins, disabilities, and military/veteran statuses. Accommodations We are committed to ensuring our hiring process is accessible to all candidates. If you require accommodations during any part of the application process, please visit our Reasonable Accommodations Form for assistance. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $98,200.00 - $182,400.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

F5 Facility Services is seeking a highly skilled and self-directed Remote Commercial Handyman to join our growing team. This is a remote position that demands exceptional independence and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing a wide range of maintenance, repair, and general upkeep services to our diverse commercial clients. This role requires a broad skillset, superior problem-solving abilities, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, and the ability to utilize customer-specific software for time tracking and job management. Responsibilities: • Perform a variety of maintenance and repair tasks, including but not limited to: carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance, requiring minimal direct supervision. • Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships. • Perform preventative maintenance on commercial properties to ensure optimal performance and safety. • Read and interpret blueprints, schematics, and technical drawings as needed. • Communicate effectively with clients, providing clear explanations of issues and repair options. • Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation. • Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others. • Prepare accurate and detailed quotes for repair, maintenance, and installation projects. • Maintain and manage company-provided tools and equipment. • Work collaboratively with other team members remotely, ensuring efficient and effective service delivery. • Be available for on-call and after-hours work, as needed. • Utilize company-provided mobile applications to document job details, submit reports, relay information to management, track inventory, and manage work orders, demonstrating strong self-management. • Utilize customer-specific software for accurate time tracking, job progress updates, and reporting. Qualifications: • Proven experience in a commercial handyman or maintenance role. • Proven ability to work independently and manage time effectively. • Broad skillset encompassing carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance. • Strong problem-solving and troubleshooting skills. • Excellent communication and customer service skills. • Ability to read and interpret blueprints and schematics as needed . • Proficiency in the use of hand and power tools. • Valid driver's license and clean driving record. • Strong work ethic and attention to detail. • Ability to lift and carry heavy objects, and work in various environments. • Ability to pass a background check and drug screening. • Ability to accurately estimate material and labor costs for projects. • Proficiency with mobile technology and the ability to learn and utilize company-specific applications. • Ability to quickly learn and adapt to customer-specific software programs. Preferred Qualifications: • Certifications in specific trades or technologies. • Experience with building maintenance systems. • Experience in a service-oriented business. Benefits: • Competitive salary. • Comprehensive benefits package (health, dental, vision, 401(k), etc.). • Company vehicle and phone. • Paid time off and holidays. • Opportunities for professional development and advancement.

F5 Facility Services is seeking a highly skilled and self-motivated Remote Commercial Service Electrician to join our growing team. This is a remote position requiring exceptional independence and the ability to work with limited management interaction. The ideal candidate will be responsible for providing expert electrical troubleshooting, maintenance, and repair services to our diverse commercial clients. This role demands a strong understanding of commercial electrical systems, superior problem-solving skills, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, and the ability to utilize customer-specific software for time tracking and job management. Responsibilities: Perform electrical troubleshooting, diagnostics, and repairs on commercial electrical systems, including lighting, power distribution, control systems, and emergency systems. Install, maintain, and repair electrical wiring, fixtures, and equipment in accordance with local and national electrical codes. Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, requiring minimal direct supervision. Perform preventative maintenance on commercial electrical systems to ensure optimal performance and safety. Read and interpret blueprints, schematics, and technical drawings. Communicate effectively with clients, providing clear explanations of electrical issues and repair options, proactively managing client relationships. Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation. Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others. Prepare accurate and detailed quotes for repair, maintenance, and installation projects. Maintain and manage company-provided service vehicle and equipment. Work collaboratively with other team members remotely, ensuring efficient and effective service delivery. Be available for on-call and after-hours work, as needed. Utilize company-provided mobile applications to document job details, submit reports, relay information to management, track inventory, and manage work orders, demonstrating strong self-management. Utilize customer-specific software for accurate time tracking, job progress updates, and reporting. Qualifications: Minimum of 3-5 years of experience as a Commercial Service Electrician. Proven ability to work independently and manage time effectively. Strong knowledge of commercial electrical systems and NEC codes. Proven ability to troubleshoot and repair complex electrical problems. Excellent communication and customer service skills. Ability to read and interpret blueprints and schematics. Proficient in the use of electrical testing equipment. Valid driver's license and clean driving record. Strong work ethic and attention to detail. Ability to lift and carry heavy objects, and work in various environments. Ability to pass a background check and drug screening. Ability to accurately estimate material and labor costs for electrical projects. Proficiency with mobile technology and the ability to learn and utilize company-specific applications. Ability to quickly learn and adapt to customer-specific software programs. Preferred Qualifications: Valid Electrician License Experience with building automation systems. Certifications in specific electrical systems or technologies. Experience in a service-oriented business. Benefits: Competitive salary. Comprehensive benefits package (health, dental, vision, 401(k), etc.). Company vehicle and phone. Paid time off and holidays. Opportunities for professional development and advancement.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Position: Account Executive, New Logo Hunter - Southern California Are you a motivated and results-driven sales executive ready to open new doors for Genesys in the Enterprise Market in Southern California If you're passionate about customer experience (CX), skilled in enterprise software sales, and thrive on creating new business opportunities, we'd love to meet you. About the Role: As an Account Executive (New Logo) with Genesys, your mission is to drive revenue growth by securing new business in the Retail & Manufacturing industries. You'll play a key role in Genesys' expansion within this region by creating, developing, and closing new logo opportunities. This role is centered on prospecting and positioning Genesys as the solution of choice for large enterprises, building relationships with key stakeholders, and aligning customer needs with our innovative CX solutions. Key Responsibilities: New Logo Acquisition: Proactively identify, engage, and close new logo opportunities in the Retail & Manufacturing sectors, positioning Genesys as a transformative partner. Consultative Selling: Leverage your understanding of complex enterprise sales to develop tailored solutions that address customer challenges and showcase Genesys' value. Sales Strategy: Develop and execute account and opportunity plans, ensuring a well-organized and strategic approach to every sales engagement. Cross-functional Collaboration: Work closely with Solution Consulting, Marketing, and other teams to ensure smooth transitions and robust support throughout the sales cycle. Relationship Building: Establish trusted relationships with economic buyers and decision-makers, becoming a go-to advisor who aligns Genesys solutions with their business goals. Revenue Growth & Pipeline Management: Maintain a strong pipeline of opportunities, accurately forecasting and reviewing sales progress with senior leadership. Networking: Foster partnerships with consultants, technology, and transformational partners to increase Genesys' reach and execution capacity within key accounts. What We're Looking For: Industry Expertise: In-depth knowledge of the various Enterprise industry in Southern California, with a proven track record of success in these sectors. Including an existing network to tap into. SaaS & Enterprise Software Background: 5+ years of B2B experience selling complex enterprise software, especially SaaS, with a history of meeting or exceeding revenue goals. Consultative Sales Approach: Ability to understand customer pain points and articulate the value of Genesys solutions, positioning our products effectively within new accounts. Experience in New Logo acquisition: Candidate understands the tactics to apply for effective prospecting to land new logo wins Team Player & Leader: Strong collaborator who thrives in a team setting, helping drive success across cross-functional teams. Exceptional Communication: Proficient in English, with excellent presentation skills suited for engaging senior leadership. Why Genesys? Innovation-Driven Culture: Work with cutting-edge technology in a dynamic environment committed to delivering impactful solutions. Career Development: Opportunities for continuous learning and advancement within a supportive, growth-focused team. Comprehensive Benefits: Competitive compensation package with a focus on work-life balance and employee well-being. If you're a tenacious sales executive with a passion for winning new business and building lasting client relationships, join us at Genesys and be part of our mission to transform CX in the Southern California Market. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $78,700.00 - $146,100.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Genesys is looking for a Summer 2026 Tax Intern to join our growing Global Tax Team. This role will report to the Senior Director, Global Tax Accounting and Reporting, and will assist with various areas of global income tax including compliance, research & planning, and tax accounting. Through this internship, you will also have an opportunity to gain experience and expand your knowledge of complex US international tax technical areas. Our interns work alongside experienced tax professionals to solve real problems. On top of building strong technical and soft skills, you can expect great exposure to leaders across the business and, depending on where you are located, have the flexibility to work in-office, fully virtual, or a hybrid of the two! Responsibilities/Job Duties In this role the primary responsibilities may include (but are not limited to): Support the preparation of federal, state, and US international corporate income tax returns to ensure accurate reporting and compliance. Assist with the calculation of quarterly income tax estimates and ensure payments are made by due dates. Assist with the preparation of the quarterly global income tax provision and financial statement disclosures. Collaborate closely with cross functional teams including finance, accounting, and treasury to gather data needed to support income tax calculations. Keep abreast of tax law changes, perform technical research and analysis, and apply tax laws to support various tax positions. Learn how Genesys tax is leveraging AI tools to streamline workflows, automate tasks, and analyze data. Apply concepts learned in the classroom. Enhance communication, time management, and analytical skills. Have Fun! Required Qualifications Actively pursuing a Bachelor's or Master's degree in Finance, Accounting, Tax, or similar field. An interest in corporate taxation. Proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.). High attention to details and accuracy. Strong analytical, organizational, and critical thinking skills. Ability to work independently in a demanding environment with high level of integrity, manage multiple priorities, work cross-functionally, and meet tight filing deadlines. Strong people skills to build relationships and collaborate with other team members. Available to work a 40-hour week Monday-Friday during core business hours in the summer 2026. Eligible for full-time employment no later than fall 2027. Previous Tax related work experience is a plus. Compensation and Benefits Market competitive salary with an anticipated base compensation range of $15.62-$38.80/ hour. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. Medical, Dental, and Vision Insurance Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off 401(k) matching program Adoption Assistance Infertility treatments #LI-AR1 See more Genesys benefits information at ****************************** Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $0.00 - $0.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Do you have a passion for AI, Customer Experience (CX), or solving complex challenges by deeply understanding customer needs? Are you excited about the transformative potential of AI-powered solutions in CX, and eager to help organizations harness AI to reimagine how they engage with their customers? As a Solutions Consultant with an emphasis on AI-first solution design, you'll be at the forefront of technological innovation, combining your creativity with AI-driven tools to build powerful, human-centered experiences. We're looking for individuals with a track record of finding creative, tech-forward solutions to complex problems-thinkers who can envision what's possible through AI orchestration, automation, multi-agent systems, and data-driven decision-making. As a technical ambassador of Genesys, you'll showcase the future of experience orchestration across AI-infused CX across digital and voice experiences, helping customers innovate and transform. Why Work for Genesys? Shape the future with AI: Showcase your technical expertise by developing and presenting AI-native, CX-focused demonstrations that resonate with executives, stakeholders, and key influencers. Drive strategic outcomes: Understand customer strategies and demonstrate how Generative AI, Large Action Models (LAMs), Predictive Analytics, and Agent Assist capabilities deliver measurable business value. Flexibility and independence: Design your work with autonomy while leveraging AI-assisted productivity tools, intelligent demo environments, and data-rich engagement analytics. Continuous learning: Access on-demand and in-person training with a focus on AI best practices, prompt techniques, CX innovation, and product evolution. Collaborative innovation: Work closely with talented professionals to co-create AI-enabled CX solutions that address real-world customer challenges while contributing to content development, internal enablement, and scalable best-practice assets. What You Will Be Doing Discover Lead strategic discovery sessions and workshops with business users to uncover CX challenges and gaps, identify opportunities for AI augmentation and multi-agent automation, and define ROI-driven outcomes. Design Create customized demos and solution stories that highlight AI functionality-including conversational AI, Agentic AI, A2A orchestration, predictive insights, intent recognition, and speech analytics-to drive business value, and experience doing so is a plus. Learn and Share Stay current on Genesys' rapidly evolving AI products and best practices. Use this knowledge to guide customers throughout the implementation process, ensuring AI maturity progression and measurable value realization. What You Need to Be Successful Working knowledge of Agentic and/or Generative AI, including how to convey their business and technical value to customers Familiarity with Large Action Models (LAMs), Agent-to-Agent (A2A) patterns, and Model Context Protocol (MCP) as applied to CX automation and orchestration Experience in a Cloud or SaaS environment, preferably with AI solution exposure Passion for technology, especially AI-driven CX transformation, and a drive to help customers solve problems creatively Strong interpersonal skills with polished verbal and written communication Ability to thrive in a fast-paced, collaborative, and cross-functional environment Comfort working with APIs, data flows, and AI-powered interaction models (bots, routing, analytics) Technical proficiency in IT concepts, software standards, databases, and networking Bachelor's degree preferred; experience with CRM integration, Contact Center experience, CX software, or light coding is a plus Willingness to travel up to 50% About Genesys Every year, Genesys delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales, and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability, and flexibility. Visit **************** Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $130,600.00 - $242,600.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Voice Client team at Five9 is seeking a passionate and experienced Software Engineer II to help build and enhance the voice solutions that power our industry-leading contact center platform. This person will play a key role in developing high-quality, reliable, and high-performing voice applications across desktop (Mac and Windows) and web platforms using technologies such as SIP, WebRTC, ICE, and Web Sockets. This role requires strong technical expertise, problem-solving ability, and close collaboration with cross-functional teams to deliver exceptional audio quality and customer experiences. You'll also have the opportunity to engage directly with customers, leveraging feedback to continuously improve and evolve our voice solutions for greater business impact. Key Responsibilities: Be part of an agile team to develop a scalable, highly available global voice platform. Understand performance and scalability principles and apply when developing software. Collaborate with Product Managers, Architects, Engineering leaders and test engineers. Mentor and train junior team members. Key Requirements: 5+ years of industry experience in software development and troubleshooting VOIP systems. Great understanding on WebRTC in browser and/or SIP signalling. Proficient and expert in JavaScript. Additionally have a minimum of two years of practical experience in the second language between C++ and Java. Experience in troubleshooting tools, audio media analysis and good debugging skills. Experience working on complex problems and systems. Experience working within an Agile/Scrum team. Positive, self-motivated and enthusiastic attitude with a strong-sense of ownership. Strong communication skills, both verbal and written. Bachelor's degree (or equivalent /above) in relevant discipline. Preferrable Skills: Good understanding of VOIP protocols like SIP, RTP, RTCP and other network protocols. Experience in telecom or IoT field. Experience with Contact Centre, IVR, Virtual Agents and telecommunications service providers is advantageous. Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Summary The Product Program Manager, One Genesys Framework, plays a key role in driving disciplined and coordinated execution of strategic initiatives across Genesys. This role supports the delivery of new offers, go-to-market readiness, operational improvements, and governance activities that help teams execute with clarity and precision. At Genesys, we are transforming the customer experience landscape with empathy, AI innovation, and global impact. Joining Genesys means contributing to a global team that collaborates deeply and strives to go big through innovation, partnership, and operational excellence. About Genesys Genesys empowers organizations to deliver personalized customer experiences at scale. The One Genesys Framework (OGF) is the operating backbone that strengthens cross-functional alignment, improves decision-making, and enables consistent execution that supports sustained growth. Role Overview The OGF team partners across Product, Marketing, Sales, Customer Success, Finance, Legal, and IT to lead major launches and operational initiatives. The team leverages AI-enabled insights and strong program, product, and process management expertise to drive execution and continuous improvement across the company. This role requires strong influence, structured thinking, and the ability to guide diverse teams toward shared outcomes. Responsibilities * Manage complex global initiatives from inception through launch, including business case development, solution design, company wide readiness, and performance tracking * Monitor initiative milestones, dependencies, and risks, and use insights to support prioritization, performance measurement, and executive decision making * Communicate progress and key actions to cross functional partners and leaders in a clear and structured manner that drives alignment and accountability * Enable teams to understand and apply Genesys operational frameworks, tools, and processes to improve consistency and execution quality * Contribute to continuous improvement of the One Genesys Framework by incorporating insights, feedback, and best practices from company wide initiatives * Partner with cross functional teams to drive clarity on scope, timing, and resource needs for high impact programs * Identify opportunities to streamline workflows or improve collaboration, including the use of AI tools and automation where appropriate Basic Qualifications * Bachelor's degree or equivalent practical experience in business, operations, program management, or a related field * Applicants must be legally authorized to work in the United States for Genesys now and in the future without requiring visa sponsorship. * Three to four years of experience leading cross functional programs in a global technology, SaaS, or enterprise environment * Ability to translate strategy into structured execution plans with clear dependencies and accountability * Experience influencing teams without direct authority and facilitating decision making with senior stakeholders * Strong communication and presentation skills, including the ability to synthesize complex information for executive consumption * Proficiency with common program management tools such as Smartsheet, Asana, or Jira Preferred Qualifications * Experience with operational governance or lifecycle management frameworks such as launch readiness or stage gate * Familiarity with SaaS business models and commercial readiness processes including pricing, packaging, SKU management, and quote to cash * Background in operational excellence, change management, or process improvement * Experience working in dynamic, matrixed environments across Product, Sales, Marketing, Finance, and Customer Success * Exposure to AI or automation technologies that support program management and operational efficiency * PMP, PgMP, or equivalent practical expertise Why Genesys Joining Genesys means becoming part of a supportive, collaborative, and innovative global team that values empathy and works together to move the business forward. Employees have the opportunity to make a measurable impact, contribute to transformative work, and help shape the future of experience orchestration. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $83,000.00 - $154,200.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

The individual in this role will be part of our discretionary trading department, which is focused on executing and researching the current discretionary portfolio. The ideal candidate has experience in discretionary trading strategies across various asset classes, including Cryptocurrencies, equities, futures, and currencies. This opportunity will provide the right candidate an opportunity to have a large impact on the productivity of a newly formed effort within a successful proprietary trading firm. Key Responsibilities: Develop and execute discretionary crypto trading strategies. Conduct in-depth market research and analysis to identify trading opportunities. Monitor market conditions, news, and events to make informed trading decisions. Collaborate with the research team to optimize trading strategies. Maintain and improve trading systems and processes to ensure efficiency and accuracy. Qualifications: Bachelor's or Master's degree from a top university, preferably in Finance, Economics, Mathematics, or a related field. Minimum 5 years of experience in trading within the traditional finance and crypto industry. Strong analytical skills and a deep understanding of financial markets. Excellent communication skills and the ability to work effectively in a team environment. Highly motivated, detail-oriented, and able to thrive in a fast-paced trading environment.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. This is a remote position and can be located anywhere in the U.S. Position Summary: This role is responsible for directing all aspects of the Solutions Engineering organization in the Americas, with a focus on pre-sales technical sales. Establishes objectives and work plans and delegates assignments to solutions architects. This role will be responsible for ensuring that the SA organization is scalable to meet/exceed F5 company goals. Responsible for the direct management of the Americas Theater Solution Architects. Primary Responsibilities: Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies Management duties include the supervision of exempt-level staff. This includes but is not limited to conducting performance evaluations, approving paid time-off (PTO), assigning or delegating work, providing on-the-job training, giving mentorship to staff, conducting performance improvement plans, taking disciplinary action, and interviewing candidates for open positions Define core FY objectives, strategy, and priorities for the theater SA organization. Partner with management to define headcounts quarterly and yearly, ensuring the SA organization is scalable to meet and exceed goals and objectives. Balance candidate recruitments in collaboration with HR Communication - ensure effective communication and build an environment of teamwork and cooperation with your department and the rest of the organization Develop and prioritize the SA organization to meet/exceed goals. This includes both technical and professional development. Develop SA retention, recognition, compensation, and career planning Develop SE & SA skills assessment and job planning Identify consistent market trends and communicate them to PM, PD, etc., to help drive product requirements and ensure customer success, thereby increasing F5 solutions' competitiveness. Present F5 strategy, solution messaging, and roadmap to C-level & technical audiences, as well as at industry events and conferences. Demonstrate ability to understand customer requirements and challenges, and present appropriate F5 solutions Identify and analyze the competition Provide product feasibility analysis in support of sales efforts with sales leadership Perform other related duties as assigned. Knowledge, skills, and abilities: Outstanding written and verbal communication skills Experienced in project management and negotiation skills Expert knowledge of the F5 product line Detailed understanding of AI, Kubernetes/micro services, application security, networking technologies, and application delivery Ability to navigate and influence in a matrix organization Ability to lead in a constantly evolving environment, prioritize, and handle ambiguity Ability to converse with technical and business personnel fluently at all levels of the organization Outstanding presentation skills with the ability to articulate complex technologies Ability to partner effectively with sales management (and other sales support teams) to identify new sales strategies and market opportunities Qualifications: BS or BA degree required in Engineering, Computer Science, or an analytical/quantitative discipline 5+ years in a pre-sales solutions architect role in enterprise environment required 3+ years of experience in a leadership role or as a people manager preferred. #LI-EM1 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $201,600.00 - $302,400.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************* . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. The Solutions Engineer is a key technical resource responsible for supporting the sales process by articulating the value of solutions through a variety of mediums including live product demonstrations, vision clips, trial program support, POC use case development, and more. Working closely with sales teams, the Solutions Engineer provides expertise in product functionality, technical solutions, & value articulation to support sales initiatives and drive revenue. Key Responsibilities: Product Demonstrations: Perform product demonstrations of our solutions to potential and existing customers, effectively highlighting how our software addresses specific business needs. Solution Trial Support: Guide clients through the trial phases of our solution, providing support and expertise to ensure a smooth and beneficial trial experience. Address any technical challenges and optimize the trial setup to meet client requirements. Proofs of Concepts: Partner with field solution consultants to design and implement POC environments that accurately demonstrate the solution's impact in real-world settings. Ensure these environments are tailored to support the unique needs of each client. Vision Clips: Create engaging and informative vision clips that clearly articulate the capabilities and benefits of our products. These clips will be used to enhance client understanding and drive interest in our solutions. Team Collaboration: Collaborate closely with sales teams to understand customer requirements and offer technical expertise on product functionality, integration possibilities, and solution architecture. Technical Sales Support: Provide technical sales support to sales teams and customers, including answering technical inquiries, resolving technical issues, and addressing concerns. Qualifications: Bachelor's degree or equivalent work experience in technical sales, solution engineering, or similar role, preferably in the technology or software industry. Self-motivated with a proactive attitude and the ability to work independently and as part of a team. Strong problem-solving skills with the ability to think creatively and adapt to changing requirements. Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and cultures. Solid technical aptitude with an understanding of software architecture, cloud computing, and enterprise applications. Ability to understand customer needs, develop technical solutions, and articulate value propositions effectively. Ability to travel up to 20%. Experience working with a AI, Cloud, or CCaaS (Contact Center as a Service) company preferred. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $69,400.00 - $128,800.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Genesys is seeking a Creative Project Manager to support our dynamic team of brand designers, art directors, video producers, animators, and marketing creatives. Reporting into the Sr. Manager of Creative Enablement, the Creative Project Manager is equal parts strategic creative mechanics and hands-on Asana management. You'll collaborate with creative leadership, the marketing PMO, and cross-functional teams to keep the creative process running smoothly while enabling the team to focus on producing exceptional work. Responsibilities: Team Operations: Partner with Senior Manger to support and apply processes, creative briefs, tools, and workflows to help the creative teams operate efficiently and collaborate seamlessly across projects. Project Intake & Planning: Manage daily Asana workflows, partnering with content owners to coordinate intake of creative requests-especially those requiring advanced technical or creative expertise-and ensuring all submissions are clearly defined and actionable. Creative Resourcing & Timeline Management: Track project timelines and team assignments in Asana, flagging potential capacity issues or scheduling conflicts to Senior Manager. Monitor capacity, turnaround times, and utilization to ensure deadlines are met at a sustainable and efficient pace. Strategic Alignment: Ensure creative projects are executed in alignment with established brand guidelines and project priorities, adjusting processes as needed in a fast-moving SaaS environment. Global Calendar Planning: Partner with manager to develop, maintain, and govern a unified, company-wide calendar that aligns with key initiatives, product releases, events, and internal milestones. Requirements: 3-5 years of experience in creative project management or design production management, with a good understanding of creative mechanics for a SaaS or tech brand. Creative Operations Expertise: Proven experience managing the logistics of project plans and team operations, ideally in SaaS or Tech. Interdisciplinary Understanding: Recognizing the nuances of video production, motion graphics, marketing design, and traditional design, and adjusting workflows to accommodate their unique needs. Technical Expertise: Workflow understanding in creative software (Figma, Adobe Creative Suite) and expertise in Asana. Collaborative Approach: Strong communication and interpersonal skills to liaise effectively between the creative team, marketing PMO and stakeholders. Organizational Skills: Ability to structure and manage complex projects with multiple dependencies while keeping everything on track. Problem Solving: Ability to identify project risks, escalate issues appropriately, as well as support developing creative solutions to keep workstreams moving. Metrics-Driven Thinking: Experience using data to inform decisions, optimize processes, and track team performance. Adaptability: Comfort working in a fast-paced environment where priorities can shift quickly. Bonus Qualifications: A background in a creative discipline, such as design, animation, or video production, to better understand team needs. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $83,000.00 - $154,200.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Summary As the Director, Professional Services Consulting at Genesys, you will lead a dynamic organization that delivers strategic consulting, implementation, and engagement success for our clients. You will play a pivotal role in shaping the Professional Services strategy, driving customer adoption, and ensuring operational excellence across complex, high-impact projects. This position requires a visionary leader who excels in cross-functional collaboration, client engagement, and business growth. At Genesys, we are transforming the customer experience landscape with empathy, AI innovation, and global impact. Joining Genesys means becoming part of a global team that's redefining how companies engage with their customers. Key Responsibilities * Strategic Leadership * Provide strategic direction for the Professional Services Consulting team to ensure high-quality delivery, customer success, and profitability. * Define and execute engagement success strategies that drive measurable client value and business outcomes. * Partner with executive leadership to align consulting strategies with Genesys' organizational goals. * Identify and develop new business opportunities within active client engagements to promote expansion and adoption. * Drive continuous innovation in delivery frameworks, methodologies, and client engagement models. * Team Leadership and Development * Lead and mentor a matrixed team of consulting and engagement professionals to deliver outstanding client experiences. * Build a culture of performance, accountability, and collaboration that reinforces Genesys' values. * Implement best practices and establish consistent delivery standards across global teams. * Communicate effectively with internal stakeholders and client executives to ensure shared understanding and alignment on project goals. * Client Success and Relationship Management * Serve as the senior point of contact for executive-level client relationships. * Guide the team in designing and delivering high-impact consulting engagements that exceed client expectations. * Oversee client adoption, retention, and expansion strategies to drive long-term success. * Participate in strategic business reviews and provide executive-level insights to strengthen client partnerships. * Cross-Functional Leadership * Collaborate with Sales, Product, and Customer Success to deliver cohesive customer experiences. * Partner with Delivery Management for resource planning, operational excellence, and delivery optimization. * Contribute to product strategy by providing client insights and feedback from the consulting perspective. * Drive cross-functional initiatives that improve efficiency, innovation, and customer outcomes. Required Qualifications * Bachelor's degree in Business, Computer Science, or a related field. * 8+ years of progressive experience in Professional Services, consulting, or enterprise technology. * Minimum 5 years of people management experience, including leadership in a matrixed organization. * Proven ability to build, scale, and manage high-performing client-facing teams. * Strong business and financial acumen, with experience in project budgeting and profitability management. * Exceptional communication and executive presentation skills. * Demonstrated success in defining and executing strategic growth and customer engagement plans. * Experience within enterprise software or SaaS Professional Services environments. * Ability to travel as required to support business needs. Preferred Qualifications * Master's degree in Business Administration or related field. * Proven record of driving multimillion-dollar services revenue growth. * Experience in consulting leadership or enterprise transformation programs. * Strong background in change management and organizational development. Leadership Competencies * Strategic Vision and Execution * Team Building and Development * Executive Stakeholder Management * Business Analytics and Financial Acumen * Change Management * Client Relationship Management * Cross-functional Collaboration * Innovation and Problem Solving Impact and Success Metrics * Achieved revenue and profitability growth targets. * High client satisfaction and retention scores. * Delivery excellence across all consulting engagements. * Documented process improvements and innovation initiatives. * High employee engagement and retention within Professional Services Consulting. At Genesys, we embrace empathy, work together as one team, and go big in everything we do. If you are a strategic, client-focused leader ready to make an impact, join us to shape the future of customer experience through innovative Professional Services consulting. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $146,300.00 - $271,700.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Job Description F5 Facility Services is seeking a highly skilled and self-motivated Remote Commercial Service Electrician to join our growing team. This is a remote position requiring exceptional independence and the ability to work with limited management interaction. The ideal candidate will be responsible for providing expert electrical troubleshooting, maintenance, and repair services to our diverse commercial clients. This role demands a strong understanding of commercial electrical systems, superior problem-solving skills, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, and the ability to utilize customer-specific software for time tracking and job management. Responsibilities: Perform electrical troubleshooting, diagnostics, and repairs on commercial electrical systems, including lighting, power distribution, control systems, and emergency systems. Install, maintain, and repair electrical wiring, fixtures, and equipment in accordance with local and national electrical codes. Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, requiring minimal direct supervision. Perform preventative maintenance on commercial electrical systems to ensure optimal performance and safety. Read and interpret blueprints, schematics, and technical drawings. Communicate effectively with clients, providing clear explanations of electrical issues and repair options, proactively managing client relationships. Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation. Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others. Prepare accurate and detailed quotes for repair, maintenance, and installation projects. Maintain and manage company-provided service vehicle and equipment. Work collaboratively with other team members remotely, ensuring efficient and effective service delivery. Be available for on-call and after-hours work, as needed. Utilize company-provided mobile applications to document job details, submit reports, relay information to management, track inventory, and manage work orders, demonstrating strong self-management. Utilize customer-specific software for accurate time tracking, job progress updates, and reporting. Qualifications: Minimum of 3-5 years of experience as a Commercial Service Electrician. Proven ability to work independently and manage time effectively. Strong knowledge of commercial electrical systems and NEC codes. Proven ability to troubleshoot and repair complex electrical problems. Excellent communication and customer service skills. Ability to read and interpret blueprints and schematics. Proficient in the use of electrical testing equipment. Valid driver's license and clean driving record. Strong work ethic and attention to detail. Ability to lift and carry heavy objects, and work in various environments. Ability to pass a background check and drug screening. Ability to accurately estimate material and labor costs for electrical projects. Proficiency with mobile technology and the ability to learn and utilize company-specific applications. Ability to quickly learn and adapt to customer-specific software programs. Preferred Qualifications: Valid Electrician License Experience with building automation systems. Certifications in specific electrical systems or technologies. Experience in a service-oriented business. Benefits: Competitive salary. Comprehensive benefits package (health, dental, vision, 401(k), etc.). Company vehicle and phone. Paid time off and holidays. Opportunities for professional development and advancement. Powered by JazzHR za75y4OZFg

Job Description F5 Facility Services is seeking a highly skilled and self-directed Remote Commercial Handyman to join our growing team. This is a remote position that demands exceptional independence and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing a wide range of maintenance, repair, and general upkeep services to our diverse commercial clients. This role requires a broad skillset, superior problem-solving abilities, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, and the ability to utilize customer-specific software for time tracking and job management. Responsibilities: • Perform a variety of maintenance and repair tasks, including but not limited to: carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance, requiring minimal direct supervision. • Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships. • Perform preventative maintenance on commercial properties to ensure optimal performance and safety. • Read and interpret blueprints, schematics, and technical drawings as needed. • Communicate effectively with clients, providing clear explanations of issues and repair options. • Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation. • Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others. • Prepare accurate and detailed quotes for repair, maintenance, and installation projects. • Maintain and manage company-provided tools and equipment. • Work collaboratively with other team members remotely, ensuring efficient and effective service delivery. • Be available for on-call and after-hours work, as needed. • Utilize company-provided mobile applications to document job details, submit reports, relay information to management, track inventory, and manage work orders, demonstrating strong self-management. • Utilize customer-specific software for accurate time tracking, job progress updates, and reporting. Qualifications: • Proven experience in a commercial handyman or maintenance role. • Proven ability to work independently and manage time effectively. • Broad skillset encompassing carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance. • Strong problem-solving and troubleshooting skills. • Excellent communication and customer service skills. • Ability to read and interpret blueprints and schematics as needed . • Proficiency in the use of hand and power tools. • Valid driver's license and clean driving record. • Strong work ethic and attention to detail. • Ability to lift and carry heavy objects, and work in various environments. • Ability to pass a background check and drug screening. • Ability to accurately estimate material and labor costs for projects. • Proficiency with mobile technology and the ability to learn and utilize company-specific applications. • Ability to quickly learn and adapt to customer-specific software programs. Preferred Qualifications: • Certifications in specific trades or technologies. • Experience with building maintenance systems. • Experience in a service-oriented business. Benefits: • Competitive salary. • Comprehensive benefits package (health, dental, vision, 401(k), etc.). • Company vehicle and phone. • Paid time off and holidays. • Opportunities for professional development and advancement. Powered by JazzHR fn YRVTDbG5

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but continuously learn, adapt, and recommend improvements. You'll position Five9 as the undisputed leader in intelligent quality management, delivering products that fundamentally change how organizations approach quality assurance. We're looking for a visionary product leader who combines deep technical expertise with exceptional strategic thinking and stakeholder influence. The ideal candidate brings a proven track record in AI/ML product management, demonstrated expertise in agentic AI architectures, and a passion for solving complex problems through autonomous intelligent systems. You should be equally comfortable discussing LLMs, RAG architectures, and multi-agent systems with engineers as you are presenting strategic roadmaps to executive leadership. This position is based in the US. You will lead and collaborate with a global team spanning the United States, Portugal, and India. What You'll Do Strategic Leadership Define and drive the end-to-end product vision and strategy for Five9's agentic quality management platform, aligning with company objectives and market opportunities Own the product roadmap, balancing innovation with customer needs, competitive positioning, and technical feasibility Serve as the internal and external thought leader on agentic AI applications in contact center quality management, representing Five9 at industry events and with key customers Conduct deep competitive and market analysis, identifying emerging trends in automated quality management, agentic AI, and contact center technologies Product Development & Execution Lead cross-functional teams across engineering, design, data science, and GTM to translate strategy into innovative AI agent capabilities Design and oversee the development of autonomous AI agents that perform sophisticated quality management tasks: interaction evaluation, pattern recognition, root cause analysis, coaching recommendations, and continuous improvement Define detailed product requirements for complex agentic systems, including agent planning, tool use, decision-making logic, and learning mechanisms Drive forward deployment engagements with enterprise customers, working hands-on to optimize AI agent performance and ensure successful adoption Balance high-level strategic thinking with tactical execution, diving deep into technical details when needed Go-to-Market & Business Impact Develop compelling product positioning, packaging, and pricing strategies that highlight Five9's differentiated agentic QM capabilities Partner closely with customers, ISVs, system integrators, and partners to gather insights, validate solutions, and drive measurable business outcomes Lead beta programs and customer pilots, managing feedback loops and iterating rapidly based on real-world usage Build business cases and ROI models that demonstrate the value of agentic quality management solutions Team Development & Leadership Mentor product managers and associate product managers, elevating the team's capabilities in AI/ML and quality management Champion best practices in AI product development across the organization, including responsible AI principles, evaluation frameworks, and user-centered design Foster a culture of innovation, experimentation, and continuous learning within the product organization What You Bring Required Qualifications Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or advanced degree is a strong plus 9+ years of experience in B2B SaaS product management, with significant focus on AI/ML-powered products Deep, hands-on understanding of AI technologies and their evolution: machine learning, natural language processing, Large Language Models, and agentic AI systems Proven track record of successfully launching and scaling AI/ML products from conception through growth Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven decisions in ambiguous situations Strong business acumen with experience in product positioning, pricing, and go-to-market strategy Outstanding communication skills, able to influence senior stakeholders and translate complex technical concepts for diverse audiences Experience leading through influence in matrixed, global organizations with distributed teams Track record of managing beta programs, running experiments (A/B testing), and leveraging customer feedback to drive product iterations Preferred Qualifications Deep domain expertise in Automated Quality Management (AQM), contact center quality assurance, or workforce optimization technologies Hands-on experience designing and building agentic AI platforms, including autonomous agents with planning, reasoning, and learning capabilities Experience with forward deployment models, working directly with customers during implementation, onboarding, and optimization phases to drive adoption and value realization Strong understanding of contact center operations, quality frameworks (COPC, Six Sigma, Lean), and performance management best practices Technical proficiency with LLM applications, prompt engineering, RAG architectures, and agentic design patterns (ReAct, Chain-of-Thought, tool use, multi-agent orchestration) Knowledge of AI evaluation methodologies: quality scoring, hallucination detection, bias assessment, performance monitoring, and continuous improvement Experience with AI agent orchestration frameworks and platforms Background working in fast-paced, high-growth SaaS companies serving enterprise customers Previous experience managing products in global, distributed teams across multiple time zones Why Five9 Join Five9 at a transformative moment as we pioneer the next generation of AI-powered contact center solutions. You'll have the opportunity to work on cutting-edge agentic AI technology, shape products used by thousands of contact centers worldwide, and make a meaningful impact on how organizations deliver exceptional customer experiences. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $135,300-$398,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. F5 technologies are at the heart of modern applications that are enabling digital transformation across the globe. We give the world's largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere-with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take great pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk to you! The SE Job Overview: The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE's primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the "eco-system" that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills! The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Sales Account Managers' team. From our customer(s) perspective, the SE is a trusted advisor who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition. Sounds interesting? Read on! What you'll do: * Articulate the F5 solution's strategy, messaging and positioning F5's value proposition and solutions for customer business objectives. * Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums - in-person/virtual presentations, white boards etc. * Determine viability of business opportunities and map out these opportunities with customers/partners' organizational structure. * Drive the sales process in partnership with the Account Managers' team, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship. * Consistently provide world-class customer service through the customer and partner life cycle. * Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities. How you'll do it: * Providing knowledge and experience with Data Centers, Virtualization and Cloud computing environments, * Providing knowledge and experience on Service Provider's Mobile network architectures and protocols, especially mobile network architectures and protocols defined by 3GPP. * You will have worked with DevOps, CI/CD, and SCM tools, as well as container orchestration solutions (eg: Kubernetes, etc). * Experience in the RFx process * Knowledge of Network and Application Security * Experience on AI related projects, or willingness to face new challenges learning AI infrastructure pain points What you'll bring: * Familiarity/experience with F5 technology or similar industry solution deployment a plus. * Knowledge of Telco networks and protocols, with specific focus on Mobile and 3GPP * Knowledge of Network Equipment Providers ecosystem, with Ericsson and Nokia as partners of preference. * Fluent verbal and writing skills in English. What you'll get: * The role will require customer/partner meetings for at least 50% of time, which could be remote/virtual or face to face meetings whenever possible * This is a self-driven role, so career growth and development is available at every stage of your career. * This role reports to a Pre-Sales Manager, preferably based out of Nordics region, with flexibility to work remotely as well * Competitive pay, family friendly benefits, and cool perks * Tuition assistance for professional development * Culture of giving back, strong diversity and inclusion interest groups The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.