Five9 jobs in San Ramon, CA - 82 jobs

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Talent Acquisition Partner to join our recruiting team! We are a collaborative and driven team, motivated by our passion for growing Five9 with excellent talent and supporting our hiring managers in their hiring goals. This role will support our Sales and Professional Services, and will be a 9 month contract role. Responsibilities: Attract the best talent for open positions while building and maintaining relationships with talent for future opportunities, supporting the Product Engineering organization. Provide a stellar candidate experience with the ability to pipeline candidates for future opportunities. Meet and exceed recruiting metrics (time to fill, candidate experience, quality of hire). Source using various tools including LinkedIn Recruiter. Recommend new strategies and resources for finding and attracting talent. Build trusted relationships with hiring managers. Develop strategic job plans for their requisitions and coach them on hiring best practices. Requirements: 3+ years of recruiting experience including sourcing, preferably for growing, global technology companies 2+ years in an in-house environment, technology company preferred Experience recruiting engineering professionals required Great follow through with candidates and ability to create exceptional experiences Proven track record of finding and hiring top talent with a high close rate Professional written and verbal communication skills Relationship builder/networker extraordinaire Highly organized with the ability to prioritize and meet deadlines Service oriented approach with hiring managers, sense of ownership Bachelor's Degree or equivalent work experience #LI-JM1 Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

A leading network and security company is seeking an Engineering Sr Manager to lead a team building and operating distributed cloud services. The role requires over 10 years of software engineering experience, including significant leadership experience. The successful candidate will drive engineering best practices, ensure secure and scalable solutions, and collaborate across teams. This position is hybrid, allowing flexibility in work location, and offers an attractive salary range between $216,800 and $325,200, complemented by various benefits. #J-18808-Ljbffr

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Product Counsel Your Impact Are you a forward-thinking attorney with a technical edge? Do you thrive in fast-paced environments where legal expertise drives product strategy and innovation? Join us at F5 as a Product Counsel and become an integral part of our dynamic new Product Counseling Team. Here, you'll champion legal strategy for cloud services, security solutions, and on-prem technologies, unlocking new opportunities and steering product development at the intersection of law and technology. What You'll Do Advise & Strategize: Partner directly with Product Managers, Architects, and technical teams as a subject matter expert to provide strategic counsel on solutions, including hosted services and on-prem products. Lead High-Impact Legal Initiatives: Drive significant organizational change and compliance improvements. Influence the design and deployment of AI-driven products by advising on legal, ethical, and regulatory issues in emerging technologies. Advise on Go-to-Market : Align product design, deployment and launches with global legal requirements and market expectations, enabling F5's innovation to reach customers faster. Drive Cross-Functional Collaboration : Work hand-in-hand with other team members within the Office of the General Counsel, including Business Counsel, IP, Compliance, and other departments to integrate privacy-by-design, data protection, responsible use of AI, and robust governance frameworks into every product and ensure such frameworks are supported by F5's commercial contracts. Identify & Execute Improvements: Drive continuous improvement in legal practices and processes, identifying opportunities for increased efficiency and effectiveness. Drive Product Compliance & Risk Mitigation: Conduct comprehensive legal analysis and monitor evolving regulations (privacy, cybersecurity, AI) and translate complex requirements into actionable, solution-oriented advice for technical stakeholders and Business Counsel. Minimum Qualifications & What You'll Bring BS, BA in Engineering, Computer Science, Data Science, or related technical field-your expertise lets you partner deeply with our product and engineering leads. JD, LLB, or equivalent degree. Admitted to the bar and in good standing or otherwise authorized to practice law in WA and/or CA . 3 years of experience at a law firm and/or in-house. Experience advising on AI applications, cloud services, cybersecurity, product development, and/or complex commercial agreements. Deep understanding of privacy laws, cybersecurity standards, and regulatory frameworks impacting technology products. Exceptional communication skills-able to translate technical concepts into clear, actionable legal guidance for a range of business partners. Ability to manage and prioritize multiple projects in a dynamic environment, fostering collaboration and driving results. Preferred Qualifications 5 years of experience at a law firm and/or in-house, with at least 2 years focused on technology products or services. Technical experience in technology or software industries, especially with cloud-based services, network infrastructure, or application delivery platforms. Experience advising on AI governance frameworks, machine learning model deployment, AI applications, cloud services, cybersecurity, product development, and/or complex commercial agreements for multiple geopolitical jurisdictions and in highly regulated sectors. Demonstrated success in supporting rapid product cycles and advising on transformative technology initiatives. Deep familiarity with multi-cloud architectures (AWS, Azure, Google Cloud) and hybrid cloud deployments. Knowledge of network security technologies, including firewalls, load balancers, DDoS mitigation, and WAF (Web Application Firewall) solutions. Expertise in international data privacy regulations beyond GDPR and CCPA, including PIPEDA, LGPD, APPI, and emerging frameworks in APAC and Middle East regions. Understanding of cybersecurity compliance frameworks such as SOC 2, ISO 27001, FedRAMP, PCI DSS, ISO 42001, and NIST standards. Track record advising enterprise SaaS companies or infrastructure providers serving Fortune 500 clients. #LI-RGB1 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $245,600.00 - $368,400.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************* . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. We are seeking a Technical Program Manager (TPM) to lead strategic programs focused on developing scalable, modern AI infrastructure and reference architectures. This role will drive innovative solutions to enable cutting-edge AI advancements, with a focus on leveraging NVIDIA GPU-based architectures and ensuring seamless integration into cloud-native environments. The ideal candidate will be an experienced program manager with a strong technical background, capable of collaborating across diverse teams to deliver impactful results in the competitive AI space. Responsibilities: Technical Leadership: Partner with engineering and research teams to define, align, and drive execution of AI-focused system architectures and infrastructure initiatives, including programs leveraging high-performance hardware such as NVIDIA GPUs. Guide and coordinate the development of scalable, reliable, and efficient AI platforms, ensuring architectural decisions, roadmap priorities, and execution plans support long-term technical and business objectives. Enable experimentation, prototyping, and innovation by removing execution barriers, securing resources, and ensuring teams have the processes and infrastructure needed to accelerate advanced AI solution development. AI Infrastructure Drive programs that build and scale AI infrastructure platforms supporting high-performance training, inference, and deployment of machine learning models across the organization. Coordinate closely with engineering, research, and cloud platform teams to align architecture decisions, timelines, and implementation plans with modern best practices and long-term infrastructure strategy. Oversee resource planning and optimization for AI compute environments, ensuring efficient GPU/CPU utilization, cost-effective scaling, and performance benchmarks that meet or exceed organizational goals. Qualifications: Program Management Expertise: Proven experience managing large-scale, cross-functional technology programs. Strong organizational skills, with a track record of coordinating complex projects across multiple teams. Technical Background: Strong understanding of AI and high-performance computing systems, including hardware acceleration (NVIDIA GPUs), distributed systems, and modern cloud-based architectures. Knowledge with scalable cloud platforms (AWS, Azure, GCP) and containerized environments (Kubernetes, Docker), enabling effective oversight of infrastructure programs and deployments. Proficient with program execution tools such as Jira (roadmaps, workflows, issue tracking), Confluence(documentation, program planning), and metrics generation using spreadsheets, dashboards, or analytics tools to track progress, risks, and KPIs. Capable of translating complex technical details into actionable insights, enabling data-driven decision-making, forecasting, and stakeholder alignment. AI Architecture Knowledge: Experience in designing, deploying, and optimizing AI platforms for training and inference workloads. Familiarity with modern development workflows such as CI/CD pipelines, automation, and performance tuning. Soft Skills: Excellent communication and collaboration skills, with the ability to work effectively across technical and non-technical teams. Strong analytical and problem-solving abilities. Adept at managing multiple priorities and delivering high-impact solutions. Preferred Qualifications: Knowledge of NVIDIA hardware (GPUs, CUDA, TensorRT) and familiarity with AI-focused reference architectures. Experience in building and scaling machine learning platforms or frameworks. Understanding of AI trends, tools, and advancements in the industry. Why Join Us? This is a unique opportunity to shape the future of AI-driven innovation. You will lead critical programs to develop AI infrastructure and reference designs that empower our organization to stay ahead in this dynamic field. If you're passionate about bridging technology and strategy to deliver impactful results in the AI space, we would love to hear from you. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $124,800.00 - $187,200.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************* . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As a member of the Business Development Team, you will be responsible for generating pipeline for our Small/Mid-size and Enterprise Sales Teams. You will be the front line for presenting Five9 to prospects. Success in this role will lead to career opportunities in other areas of the sales organization and company. This position is remote and requires fluency in both English and French.Key Responsibilities: Qualifying OUTBOUND leads from Marketing and converting them into sales opportunities Meeting quota of qualified sales opportunities for Five9's field sales team Make 50-80 calls per day, with additional touch points by e-mail Proactively and promptly process all leads to with the appropriate disposition Qualify prospects based on established criteria of Fit, Budget, Authority, Need and Time, and gather critical sales intelligence Deliver consistently against quota, despite imperfect systems and processes Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environment Effectively articulate the Five9 value proposition by phone and e-mail Continuously log activities and intelligence into Salesforce.com Proactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaigns Work closely with the sales and marketing teams to continuously improve demand generation processes and best practices Key Skills: Bachelor's degree required Fluent in French and English Work experience in a lead generation setting High-caliber cold calling skills Familiarity with common office software and CRM Proven track record of achieving corporate quotas and goals Ability to handle objections and educate prospects in a consultative manner Demonstrated curiosity, resourcefulness, motivation, and initiative Professional business acumen, strong communication skills, strong presence, and confidence Highly team oriented - must be able to accept and contribute new ideas Excellent time management with ability to multi-task, prioritize, etc. Experience selling enterprise products/services, especially SaaS, or other technology is a plus Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but continuously learn, adapt, and recommend improvements. You'll position Five9 as the undisputed leader in intelligent quality management, delivering products that fundamentally change how organizations approach quality assurance. We're looking for a visionary product leader who combines deep technical expertise with exceptional strategic thinking and stakeholder influence. The ideal candidate brings a proven track record in AI/ML product management, demonstrated expertise in agentic AI architectures, and a passion for solving complex problems through autonomous intelligent systems. You should be equally comfortable discussing LLMs, RAG architectures, and multi-agent systems with engineers as you are presenting strategic roadmaps to executive leadership. This position is based in the US. You will lead and collaborate with a global team spanning the United States, Portugal, and India. What You'll Do Strategic Leadership Define and drive the end-to-end product vision and strategy for Five9's agentic quality management platform, aligning with company objectives and market opportunities Own the product roadmap, balancing innovation with customer needs, competitive positioning, and technical feasibility Serve as the internal and external thought leader on agentic AI applications in contact center quality management, representing Five9 at industry events and with key customers Conduct deep competitive and market analysis, identifying emerging trends in automated quality management, agentic AI, and contact center technologies Product Development & Execution Lead cross-functional teams across engineering, design, data science, and GTM to translate strategy into innovative AI agent capabilities Design and oversee the development of autonomous AI agents that perform sophisticated quality management tasks: interaction evaluation, pattern recognition, root cause analysis, coaching recommendations, and continuous improvement Define detailed product requirements for complex agentic systems, including agent planning, tool use, decision-making logic, and learning mechanisms Drive forward deployment engagements with enterprise customers, working hands-on to optimize AI agent performance and ensure successful adoption Balance high-level strategic thinking with tactical execution, diving deep into technical details when needed Go-to-Market & Business Impact Develop compelling product positioning, packaging, and pricing strategies that highlight Five9's differentiated agentic QM capabilities Partner closely with customers, ISVs, system integrators, and partners to gather insights, validate solutions, and drive measurable business outcomes Lead beta programs and customer pilots, managing feedback loops and iterating rapidly based on real-world usage Build business cases and ROI models that demonstrate the value of agentic quality management solutions Team Development & Leadership Mentor product managers and associate product managers, elevating the team's capabilities in AI/ML and quality management Champion best practices in AI product development across the organization, including responsible AI principles, evaluation frameworks, and user-centered design Foster a culture of innovation, experimentation, and continuous learning within the product organization What You Bring Required Qualifications Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or advanced degree is a strong plus 9+ years of experience in B2B SaaS product management, with significant focus on AI/ML-powered products Deep, hands-on understanding of AI technologies and their evolution: machine learning, natural language processing, Large Language Models, and agentic AI systems Proven track record of successfully launching and scaling AI/ML products from conception through growth Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven decisions in ambiguous situations Strong business acumen with experience in product positioning, pricing, and go-to-market strategy Outstanding communication skills, able to influence senior stakeholders and translate complex technical concepts for diverse audiences Experience leading through influence in matrixed, global organizations with distributed teams Track record of managing beta programs, running experiments (A/B testing), and leveraging customer feedback to drive product iterations Preferred Qualifications Deep domain expertise in Automated Quality Management (AQM), contact center quality assurance, or workforce optimization technologies Hands-on experience designing and building agentic AI platforms, including autonomous agents with planning, reasoning, and learning capabilities Experience with forward deployment models, working directly with customers during implementation, onboarding, and optimization phases to drive adoption and value realization Strong understanding of contact center operations, quality frameworks (COPC, Six Sigma, Lean), and performance management best practices Technical proficiency with LLM applications, prompt engineering, RAG architectures, and agentic design patterns (ReAct, Chain-of-Thought, tool use, multi-agent orchestration) Knowledge of AI evaluation methodologies: quality scoring, hallucination detection, bias assessment, performance monitoring, and continuous improvement Experience with AI agent orchestration frameworks and platforms Background working in fast-paced, high-growth SaaS companies serving enterprise customers Previous experience managing products in global, distributed teams across multiple time zones Why Five9 Join Five9 at a transformative moment as we pioneer the next generation of AI-powered contact center solutions. You'll have the opportunity to work on cutting-edge agentic AI technology, shape products used by thousands of contact centers worldwide, and make a meaningful impact on how organizations deliver exceptional customer experiences. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $135,300-$398,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Position Summary The Principal Network Architect will play a key role in evolving and modernizing the F5 corporate network. Using a zero trust and advanced network segmentation approach this role will focus on designing secure, scalable, efficient network solutions that span a hybrid on-premise and cloud ecosystem.. Design principles must span a diverse array of environments and use cases including manufacturing centers, global office locations, a global remote workforce, datacenters, and multiple IaaS providers. This role will also play a critical role in the F5 on F5 program, providing product feedback to F5 product teams and helping design and implement customer zero implementations of F5 products and appliances, centering designs on F5 products and services where applicable. The Network Architect role will ensure that the F5's infrastructure adheres to the highest standards of security, reliability, and performance while incorporating advanced network security practices. The ideal candidate will have strong technical expertise in enterprise network architecture and design, extensive experience with zero trust principles, and a deep understanding of network segmentation using F5, Palo Alto, Cisco, and ZTNA technologies. They should have a deep knowledge of the network vendor market, understanding capabilities of a wide variety of tools to solve routing, security, and performance issues, as well as providing competitive analysis of F5's product stack. Additionally, the candidate will be proficient in deploying and managing network security tools such as secure web gateways, Cloud Access Security Broker (CASB) solutions, and other technologies for data loss protection and threat mitigation. This role will have hands-on aspects including building proof-of-concepts, assisting with reference implementations, and troubleshooting designs during implementation. Key Responsibilities Network Architecture and Design * Lead the design and implementation of a zero trust network architecture, integrating network segmentation strategies to minimize lateral movement and reduce security risks. * Evolve the corporate network by assessing existing infrastructure and recommending future-state network topologies that align with business and security objectives, and center designs around F5 products and services where appropriate. * Architect a hybrid network to seamlessly integrate on-premise environments with public cloud platforms (AWS and Azure), with a strong focus on security, scalability and resilience. * Optimize network performance through efficient routing, traffic optimization, and load balancing using F5 technologies and advanced network design practices. * Design and support the Digital Innovation Lab to allow for testing and feedback on the F5 product suite used for our in-house designs and capabilities. * Establish secure design principles for the network engineering team to leverage when executing on architecture * Establish and evangelize automation and infrastructure as code practices for managing network ecosystems. * Assist with the development of a solution library, showcasing how our network designs feature F5 products and services with reference architectures and functional reference implementations for customer and industry-facing distribution. Strategic Vision and Direction * Use extensive knowledge of F5 products to drive the product improvement lifecycle and help support the growth and success of the F5 on F5 program * Assess emerging technologies and vendor solutions to determine their potential impact and effectiveness in improving the organization's network architecture. * Conduct capacity and growth planning to ensure the network meets current and future business needs. * Develop and maintain comprehensive documentation of network architecture, design standards, and operating procedures. * Continuously evaluate network performance and security postures, recommending improvements or upgrades as necessary to meet evolving business and threat landscapes. Technical Leadership and Collaboration * Serve as a technical advisor and subject matter expert for networking technologies, zero trust models, hybrid cloud integration, and security practices for stakeholders and leadership. * Provide input and guidance on wider IT initiatives to ensure that networking and security considerations are integrated into planning and deployment. * Act as a mentor and resource for the network engineering team to expand their knowledge of zero trust, segmentation, and advanced networking concepts. * Collaborate with cloud engineering teams to configure and optimize cloud-native network services and build robust hybrid connectivity options between on-premise and cloud ecosystems. * Collaborate with application teams as they migrate applications to cloud native infrastructure and ensure the use of secure and performant network patterns * Collaborate with product design teams to ensure F5 products meet the needs of enterprise focused customers * Collaborate closely with security teams to define security processes and ensure efficient implementation of routing rules and security practices. * Collaborate with cross-functional teams, including infrastructure, security operations, and application teams, to ensure the network design aligns with broader organizational goals and technical strategies. Technology Implementation and Administration * Work closely with F5 acquisitions and determines new product usage opportunities. * Leverage Palo Alto firewalls and technologies (e.g., PAN-OS, GlobalProtect, Prisma Access) to enforce security policies, segmentation, and threat prevention across the network. * Configure and manage F5 solutions such as BIG-IP, NGINX, and Distributed Cloud. * Drive implementation of network management and monitoring tools to gain complete visibility into network traffic and performance, proactively identifying and addressing potential issues. * Integrate cloud infrastructure (AWS and Azure) into the enterprise network using security-focused architectures, ensuring data protection and compliance across hybrid environments. Required Qualifications * Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). * 10+ years of experience in enterprise network architecture and administration, with a successful track record of designing, implementing, and optimizing network solutions. * Expertise configuring and managing Palo Alto firewalls and security technologies, including Prisma Access and GlobalProtect. * Proficiency with F5 technologies, especially BIG-IP and Distributed Cloud. * In-depth experience with cloud networking services in AWS and Azure. * Proven experience designing and implementing zero trust network architectures and network segmentation strategies. * Strong knowledge of advanced network security solutions, such as secure web gateways, CASB, and DLP tools. * Expert understanding of network protocols, architectures, and technologies (e.g., SD-WAN, VPN, BGP, DNS, VLANs, IPsec). * Understanding of Zero Trust Network Access (ZTNA) tools and how they apply to diverse, hybrid environments. * Hands-on experience with Infrastructure-as-Code (IaC) tools such as Terraform or Ansible, as well as scripting languages such as Python, to automate networking configurations and policies. Preferred Qualifications * Palo Alto Networks Certified Network Security Engineer (PCNSE). * F5 Certified Technology Specialist (CTS) or equivalent certifications. * CISSP, CCNP Security, or related certifications demonstrating network security expertise. * Experience integrating Identity and Access Management (IAM) solutions with network security policies to implement secure access controls. * Knowledge of Security Information and Event Management (SIEM) solutions to integrate network monitoring with overall security incident management. * Familiarity with compliance frameworks, such as NIST, FedRAMP, or CIS benchmarks, and their networking implications. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $214,400.00 - $321,600.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************** F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. F5 Distributed Cloud is looking for a Sr Architect to lead the architectural vision, strategy, and execution across our entire distributed SaaS platform. This is a senior leadership role responsible for ensuring scalability, security, performance, and agility across all technical domains of the service-including CDN functionality, modern security capabilities (WAAP, WAF, DDoS), traffic management and load balancing, orchestration and control plane technologies, and global observability infrastructure. You will: Set long-term architectural direction, guiding major technology choices and innovation areas. Influence and shape technical strategy across networking, service discovery, workload orchestration, configuration management, and telemetry. Oversee architectural governance, ensuring design consistency, risk management, and scalability across teams and services. Establish architectural guardrails and principles for service isolation, zero trust, multi-region resilience, performance, and developer velocity. Drive cross-functional alignment among product, security, infrastructure, SRE, and development teams to ensure coherent, secure, and customer-driven architecture. Collaborate with product, SRE, and development teams to define scalable, secure, and fault-tolerant designs aligned with platform goals. Mentor senior architects and technical leads, growing architecture talent and fostering technical leadership across the organization. Represent Distributed Cloud architecture and capabilities to executive stakeholders, customers, and external forums. Ensure all components and systems are designed with operability, testability, compliance, and security as first principles. Job Duties and Responsibilities: Work closely with product and development teams to ensure software and product architectures are developed in line with the vision and future direction of the company. Drive architectural reviews, design validations, and threat models to ensure operational, security, and scalability concerns are addressed early. Partner with management on driving product timelines. Lead technical due diligence, competitive assessments, and horizon scanning for new technologies and paradigms. Lead software development projects. Ensure the documenting and recording every aspect of Distributed Cloud. Planning, tracking and scheduling software deliverables. Ensure teams can identify problems within software systems and driving issues to resolution. Developing good working relationships with other employees and senior leadership. Skills and Qualifications: 12+ years in architecture leadership roles, with 5+ years in a Chief Architect or Principal Architect capacity for a global SaaS or cloud platform. Proven experience designing and operating multi-tenant, multi-region, highly available SaaS services at global scale. Deep technical expertise in CDN, edge computing, routing, load balancing, DDoS mitigation, and application layer security. Understanding of containers and orchestration technologies. Broad understanding of coding and programming languages. Extensive knowledge of the software development process and corresponding technologies. Excellent understanding of design patterns and architectural styles. Proficient knowledge of the operation and development designs of agile software. Strong soft skills, including attention to detail, problem-solving and communication skills. #LI-JH2 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $268,800.00 - $403,200.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************* . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. POSITION SUMMARY The Corporate Strategy team at F5 seeks an exceptional professional to help define the company's long-term strategic direction. The Sr. Manager of Corporate Strategy will play a critical role formulating strategy, evaluating and analyzing business opportunities, and coordinating efforts across the entire company. This individual will work closely with a small, high-impact team driving multiple high priority business projects. These projects span strategic growth initiatives to operational excellence programs. The role requires close interaction with senior executives throughout the company. This person will therefore have a significant opportunity to impact the growth, direction and future of F5. PROFESSIONAL QUALIFICATIONS: Experience identifying, evaluating and analyzing critical strategic questions and business situations Prior experience of 3-5 years in management consulting or corporate strategy required, 5 to 8 years of total professional experience Record of sound business judgment across a range of business models and strategies Thinks creatively about problem solving and comfortable with financial analysis Highly focused on execution and delivering high-quality, synthesized analysis Experience coordinating virtual teams to solve business problems Experience working across multiple business units or functions to drive consensus MBA, or demonstrated equivalent; engineering degree a plus PERSONAL QUALIFICATIONS: Proven analytical and quantitative skills with a data-driven approach to problem solving Exceptional written and oral communication skills High energy, positive attitude, self-starter and motivated Highly organized and detail-oriented Strong personal presence, comfortable interacting with senior business leaders Team player able to effortlessly lead virtual teams Adaptable and flexible in a fast-paced, dynamic environment The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $184,000.00 - $276,000.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************* . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Position Summary F5 sits between the Internet and some of the largest companies on Earth. We keep their applications running fast, safe, and efficiently. Our hardware and software products are highly configurable and blazingly fast. The Drivers' team at F5 is looking for a Principal Software Engineer who is well versed with designing, developing, and testing network drivers for a scalable, distributed, and carrier grade software solution. This team owns the low-level network drivers for high performance packet processing in the BIG-IP's data-plane. BIG-IP is F5's flagship Application Delivery Controller. The data-plane pod either runs inside a virtual machine or directly in a customer's native Kubernetes deployment. The network drivers developed by this team are used for a variety of paravirtualized interfaces, SR-IOV virtual functions, and F5's FPGAs. Primary Responsibilities * Serve as the technical expert for network driver design and architecture. * Drive analysis of requirements. * Assist manager and architect with project estimates. * Liaise with cross-functional teams to ensure that project is delivered in its entirety. * Act as a mentor for junior members of the team * Design and implement network drivers and test automation for them. * Research, investigate, and define new areas of technology to enhance existing products or identify new product directions. * Conduct presentations internally and externally. * Participate in hiring and onboarding process. * Uphold F5's Business Code of Ethics. The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive. Responsibilities and requirements are subject to change. Required: * Must have a strong C development background. * Must have experience and knowledge of networking protocols, architecture, and technologies. * Experience with Linux user space and kernel space driver development. * 8+ years' programming experience. * Excellent analytical and debugging skills. * Ability to manage ambiguity in work. * Ability to present ideas verbally and in-writing with clarity and precision. * A minimum of 8+ years of related work experience with a Bachelor's degree; or 6-8 years work experience and a Master's degree; or a PhD with 5 years' work experience. Preferred: * Experience with DPDK's network PMDs. * Exposure to containerization solutions (like Kubernetes) and Microservices Architecture. * Well-versed in GitLab and/or similar repository solution. #LI-JH2 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $186,400.00 - $279,600.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************** F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. At F5, our mission is to power and protect applications, helping organizations deliver extraordinary digital experiences securely and at scale. That mission starts with our people. We are seeking a Senior People Growth Program Manager to design, lead, and evolve how we grow, manage, and develop talent worldwide. This strategic leader will build and execute enterprise-wide talent initiatives that enhance employee growth, leadership development, and workforce readiness. Partnering closely with business leaders, this role will shape F5's approach to people growth, succession planning, leadership pipelines, and workforce capabilities in a way that supports both our current priorities and future transformation. What you'll do * Design, launch, and evolve enterprise-wide talent development programs * Build frameworks and processes that enable scalable growth * Drive our performance and talent processes, ensuring clarity, fairness, and business alignment. * Partner with HRBPs and business leaders to identify critical roles, successors, and development plans. * Lead complex, cross-functional projects-owning timelines, communications, stakeholder alignment, and business readiness. * Facilitate workshops, enablement sessions, and cross-functional working sessions with confidence and credibility. * Influence at all levels of the organization through data, storytelling, and trusted relationships. * Serve as a strategic change partner to leaders, ensuring talent and development initiatives are adopted smoothly and embedded sustainably across the organization. * Define success metrics and build dashboards to measure program effectiveness. * Use data, feedback loops, and experimentation to iterate and improve. * Monitor external trends to ensure our talent strategies stay innovative and competitive. What You'll Bring * 7-10+ years in Talent Development, Talent Management, L&D, Organizational Development, or related HR disciplines. * Strong experience designing and managing enterprise talent programs. * Expertise in performance management, succession planning, leadership development, and career frameworks. * Exceptional program management skills-able to drive clarity, alignment, and execution across distributed teams. * Skilled facilitation, communication, and storytelling abilities. * Ability to use data and insights to diagnose needs, measure outcomes, and influence decisions. * Comfort operating in ambiguity and creating structure in fast-paced, high-growth environments. * A people-first, inclusive mindset and passion for helping employees and leaders thrive. Nice to Have * Experience in a global, matrixed tech organization. * Familiarity with learning platforms, talent systems, and AI-driven learning or skills solutions. * Coaching certification or training in adult learning, OD, or instructional design. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $120,000.00 - $180,000.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************** F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Solution Architect will work within professional services to understand and solve the technological challenges associated with product build out and integration of Five9's customers. They will be a part of short term (a few days to several weeks) development projects that require gathering a customer's integration requirements, analyzing feasibility using available APIs, as well as designing, developing, and implementing the solution. The candidate will be expected to interact with customers over the phone, via web conferences, and in person (with up to 15% travel required) and will often need to articulate complex technical solutions to a non-technical audience, necessitating excellent verbal and written communication skills. Required Skills: The ability to work with a client to gather technical business requirements, construct technical implementation plans, accurately estimate development and delivery timelines, and successfully realize the end product. Ability to learn the Five9 core technologies and apply them at a software development level. Lead software development resources in the design, development, and deployment of custom solutions essential for the successful realization of the project. A working knowledge of call center technology (Genesys, Avaya, Cisco, Aspect, etc.) with a good understanding of computer telephony concepts and terminology. An understanding of cloud-based technologies (AWS, SaaS, PasS, etc.) and web-based API interfaces (SOAP, REST, AJAX, WebSockets, etc.) Basic proficiency in using Unix-based operating systems, and Windows based systems & solutions Possess strong problem solving and communication skills. Must be able to articulate an issue, explore potential solutions, and communicate the optimal course of action to the client; document the solution requirements and features in a Statement of Work, ensuring customer understanding and acceptance. A self-starter with the ability to work independently and manage time effectively; capable of multitasking and transitioning between multiple projects or tasks within a dynamic work environment. Ability to effectively lead a team of software development engineers, facilitating strong collaboration and promoting a positive team culture. This includes overseeing their work, setting clear goals, providing constructive feedback, and ensuring alignment and project objectives. Mentor junior members, encourage continuous learning and improvement, and manage performance to deliver high-quality and timely solutions. Qualifications: 10 or more years' experience in application or integration software development related to Computer-Telephony Integration (CTI) with systems such as Cisco ICM/UCCE, Genesys, or Avaya. Strong contact center experience. Capable of architecting and implementing applications that leverage the core Five9 contact center platform. 5 or more years' development experience in web-based applications (HTML5, JavaScript) and associated tooling such as jQuery, Backbone.js, Bootstrap, Require JS, Ext JS, Marionette, etc. 3 or more years' experience with web application hosting services such as Heroku, OpenShift, or self-hosted Node.js services. Experience integrating to CRMs, Marketing Automation, or Lead Management solutions such as Salesforce, MS Dynamics, NetSuite, Oracle Service Cloud, Desk.com, Zendesk, Velocify, etc. BA/BS degree or equivalent work experience is required. Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As the Manager, Sales Development, you'll lead a group of Sales Professionals who stand as the front line of our well-established Sales Organization. The LDR and BDR teams are directly responsible for a very large piece of Five9's Revenue - we're looking for someone who can dive headfirst into this incredible role and help us continue our exponential revenue growth. What You'll Do: Recruit, hire, train and manage a world class team of Inbound Lead Development Representatives and Outbound Business Development Representatives across the Five9 Sales Organization Manage day to day operations (teaching, coaching, fixing bottlenecks) Create new trainings to teach our team new skills that will help them succeed in this role and their entire career Be very comfortable in the ability to use data to back decisions and initiatives Monitor and analyze inbound lead processes, metrics, and tools to maximize success on the LDR/BDR teams - challenge the status quo, we can always improve! Inspire and motivate the team to create an environment of openness, creativity, comfortability, and continuous improvement Work cross functionally with Sales Management, Sales Operations, Demand Generation, and Marketing You Might Be A Fit If: 4+ years of experience exceeding goals in a quota carrying prospecting and closing Sales Role 1+ year(s) of experience directly managing is encouraged (SaaS is preferred) You have proven experience - and passion for - coaching, motivating, and growing the ability of those around you You are a self-starter with the ability to quickly identify problems and come up with solutions. You take ownership - comfortable with defining goals, success factors, key metrics for programs, and delivering against them Strong experience running experiments (A/B testing methodology) in order to continuously improve our processes Strong Knowledge of SFDC - Reporting, SFDC workflow management, etc. You have experience selling a technical product or possess the aptitude to quickly learn this You are able to work hybrid (3 days per week) onsite in San Francisco or San Ramon locations Work Location: This role is hybrid. 3 days a week (M, W, TH) in our San Ramon office is required. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $63,200-$146,900 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Director of Enterprise Security Location: Remote/Hybrid Department: Digital - Enterprise Security Reports To: VP of Infrastructure & Security Position Summary: The Director of Enterprise Security is a strategic and technical leadership role responsible for developing, executing, and sustaining the company's enterprise security strategy. This leader will oversee enterprise-wide security architecture, operations, risk management, and compliance initiatives to safeguard our systems, networks, and data. The ideal candidate will bring deep technical expertise, proven leadership in scaling security programs, and the ability to balance business priorities with robust security practices in a dynamic, global environment. Key Responsibilities: Enterprise Security Strategy & Operations • Define, implement, and continuously improve the enterprise security strategy in alignment with business objectives and regulatory requirements. • Oversee enterprise-wide threat detection, incident response, and vulnerability management programs. • Establish and evolve enterprise security architecture across endpoints, networks, SaaS, and cloud environments. • Drive adoption of maturity models and frameworks (e.g., NIST CSF, CIS Benchmarks, ISO 27001) to strengthen overall security posture. • Direct enterprise observability systems (SIEM, EDR, logging, telemetry) to ensure effective detection and response. • Champion a culture of security awareness through training and communication across the enterprise. Security Operations & Threat Management • Oversee incident response lifecycle, including detection, triage, investigation, remediation, and post-incident reviews. • Integrate strategic threat intelligence into detection and response workflows. • Direct vulnerability management programs including CVE tracking, patch management, and risk-based prioritization. • Drive automation and orchestration initiatives to increase efficiency in detection, response, and compliance reporting. Leadership & Collaboration • Lead, mentor, and develop a global team of security professionals across security operations, architecture, and compliance. • Foster strong partnerships with IT, Product, Engineering, and business teams to embed security into technology and business processes utilizing ITIL, ITSM, SDLC practices • Act as a key advisor to executive leadership on enterprise security risks, investments, and priorities. • Represent enterprise security to executives, customers, and external stakeholders. Qualifications: Required • 10+ years of progressive experience in cybersecurity, including 5+ years leading enterprise security teams. • Strong expertise in enterprise security architecture, security operations, vulnerability management, and GRC. • Proven track record in leading large-scale incident response and enterprise threat management programs. • In-depth knowledge of industry standards and frameworks (NIST CSF, ISO 27001, CIS, FedRAMP, PCI DSS, SOX). • Experience managing security across hybrid environments (on-premises, SaaS, and cloud platforms). • Exceptional communication and leadership skills with the ability to influence at executive and board levels. Preferred • Experience working in a high-growth technology company or regulated industry. • Background in leading Zero Trust or large-scale enterprise security transformation initiatives. • Security certifications such as CISSP, CISM, CISA, or equivalent. • Bachelor's or Master's degree in Information Security, Computer Science, or related field. • Manufacturing experience is a plus. #LI-TL2 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $212,800.00 - $319,200.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************* . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Talent Acquisition Partner to join our recruiting team! We are a collaborative and driven team, motivated by our passion for growing Five9 with excellent talent and supporting our hiring managers in their hiring goals. This role will support our Sales and Professional Services, and will be a 9 month contract role. Responsibilities: Attract the best talent for open positions while building and maintaining relationships with talent for future opportunities, supporting the Product Engineering organization. Provide a stellar candidate experience with the ability to pipeline candidates for future opportunities. Meet and exceed recruiting metrics (time to fill, candidate experience, quality of hire). Source using various tools including LinkedIn Recruiter. Recommend new strategies and resources for finding and attracting talent. Build trusted relationships with hiring managers. Develop strategic job plans for their requisitions and coach them on hiring best practices. Requirements: 3+ years of recruiting experience including sourcing, preferably for growing, global technology companies 2+ years in an in-house environment, technology company preferred Experience recruiting engineering professionals required Great follow through with candidates and ability to create exceptional experiences Proven track record of finding and hiring top talent with a high close rate Professional written and verbal communication skills Relationship builder/networker extraordinaire Highly organized with the ability to prioritize and meet deadlines Service oriented approach with hiring managers, sense of ownership Bachelor's Degree or equivalent work experience #LI-JM1 Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. About the F5 Distributed Cloud Team At F5, we make apps faster, smarter, and safer. Come work within the F5 Distributed Cloud group in a fast past environment charting the course for F5's future. You will join an effort to provide DNS/GSLB solutions for cloud environments and to help secure and accelerate our customers' applications. Contribute to services in company known for our excellent culture. We believe cultivating leadership, ownership, driving clarity of purpose and supporting growth with every person is the key to success! Position Summary We are looking for a skilled Software Engineer III with a passion for delivering software as a service in the cloud. Are you passionate about delivering a phenomenal customer experience? Chart your own path and help the team succeed! This is a growth position. You should be capable and willing to lead and learn across all aspects of implementing and operating SaaS. Primary Responsibilities * Design and implement high performance micro-services * Responsible for API development, deployment and debugging. * Take ownership of components and deliver a complete product which is functional, performant, and scalable * Collaborate with your team and technical leaders * Research and investigate new areas of technology * Own and participate in software designs * Learn quickly in a hands-on environment Knowledge, Skills and Abilities * Strong Proficiency in Go programming language or other backend languages * Hands on SQL or NoSQL * Cloud technologies including Kubernetes, Docker, CI/CD, Git * Experience in frameworks gRPC, Google Protobuf, Kafka, etc. are a definite plus * Excellent analytic / troubleshooting and debugging skills * Proven skill in written and verbal communications * Agile and lean software development * Delivering software with built-in quality Qualifications * Typically 5+ years of professional software development experience. * Proven track record of delivering high-quality, maintainable, and scalable software. * Strong understanding of software engineering practices, including testing, security, and continuous delivery. * Experience supporting or deploying production systems with high reliability and performance expectations. #LI-ZB1 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $137,600.00 - $206,400.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************** F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As a member of the Business Development Team you will be responsible for generating pipeline for our Small/Mid-size and Enterprise Sales Teams. You will be the front line for presenting Five9 to prospects. Success in this role will lead to career opportunities in other areas of the sales organization and company. This position is located in San Ramon or San Francisco, and eligible for commission. Key Responsibilities: Qualifying OUTBOUND leads from Marketing and converting them into sales opportunities Meeting quota of qualified sales opportunities for Five9's field sales team Make 50-80 calls per day, with additional touch points by e-mail Proactively and promptly process all leads to with the appropriate disposition Qualify prospects based on established criteria of Fit, Budget, Authority, Need and Time, and gather critical sales intelligence Deliver consistently against quota, despite imperfect systems and processes Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environment Effectively articulate the Five9 value proposition by phone and e-mail Continuously log activities and intelligence into Salesforce.com Proactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaigns Work closely with the sales and marketing teams to continuously improve demand generation processes and best practices Key Skills: Bachelor's degree required Work experience in a lead generation setting High-caliber cold calling skills Familiarity with common office software and CRM Proven track record of achieving corporate quotas and goals Ability to handle objections and educate prospects in a consultative manner Demonstrated curiosity, resourcefulness, motivation, and initiative Professional business acumen, strong communication skills, strong presence, and confidence Highly team oriented - must be able to accept and contribute new ideas Excellent time management with ability to multi-task, prioritize, etc. Experience selling enterprise products/services, especially SaaS, or other technology is a plus Location: This role is hybrid. Time in office is required. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $38,100-$73,900 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Engineering Manager, Distributed Cloud At F5, we help the world's largest organizations securely deliver and operate applications in any environment, from data center to cloud to edge. Our Distributed Cloud platform brings together networking, security, and application delivery in a unified, cloud-native experience. We're looking for an Engineering Manager to lead a high-performing team building and operating our distributed cloud services at global scale. In this role, you will guide a team of talented engineers responsible for designing, developing, and maintaining distributed, cloud-native systems that power our customers' most critical applications. You will foster a culture of technical excellence, collaboration, and innovation while ensuring delivery of secure, scalable, and reliable services. What You'll Do Lead, mentor, and grow a team of software engineers working on F5's Distributed Cloud platform. Partner with Product Management, Architecture, and other engineering teams to define priorities, scope projects, and deliver high-impact features. Drive the design, implementation, and operation of large-scale, distributed, cloud-native services across multi-cloud and edge environments. Champion engineering best practices, including CI/CD, test automation, observability, and operational excellence. Ensure security, scalability, and resilience are core considerations in all deliverables. Support career growth through regular feedback, coaching, and opportunities for skill development. Collaborate with other leaders to improve cross-team processes and ensure smooth integration of services within the broader platform. Participate in architectural discussions and contribute to long-term technical vision for the Distributed Cloud. What You'll Bring 10+ years of professional software engineering experience, including 5+ years in a technical leadership or engineering management role. Proven success delivering complex, distributed systems in production, ideally in SaaS or cloud environments. Strong technical foundation in areas such as Kubernetes, microservices, networking, and cloud infrastructure (AWS, Azure, GCP). Experience with Go, Python, Java, or similar languages. Familiarity with observability, monitoring, and incident response in large-scale systems. Ability to work cross-functionally and align technical priorities with business goals. Excellent communication and leadership skills, with a passion for growing and empowering engineers. Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent practical experience). #LI-JH2 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $188,000.00 - $282,000.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************* . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. POSITION SUMMARY: We are seeking a skilled and motivated Lab Engineer to support the Spokane Product Development Lab. This role plays a critical part in enabling both production systems and flexible testing environments for our Test and Product Development teams. You will be responsible for setting up, configuring, and maintaining lab infrastructure, including Linux systems, network devices, and virtual environments. This is a hands-on role that offers the opportunity to work with cutting-edge technologies and collaborate with talented engineers across the organization. PRIMARY RESPONSIBILITIES: Set up, configure, document, and maintain Linux and Windows systems, network devices, and virtualization platforms in the lab. Perform network cabling, rack setup, and physical infrastructure planning. Configure and manage networking components, including VLANs, routing, switching, and firewall rules. Deploy and manage virtualization technologies such as VMware, OpenStack, KVM, and XCP-ng. Maintain and optimize storage systems used in lab environments. Perform regular audits of configuration and inventory data to ensure accuracy and compliance. Create and maintain scripts and tools to automate lab configuration, provisioning, and usability. Troubleshoot and resolve lab and network outages, hardware failures, and system performance issues. Address Helpdesk tickets from lab users in a timely and professional manner. Collaborate with IT and Facilities teams to resolve connectivity, power, and cooling issues. Participate in the design, monitoring, and improvement of lab services and infrastructure. Ensure proper documentation of lab systems, configurations, and operational procedures. Own and manage end-to-end lab operations, ensuring high availability, scalability, and security of lab environments. Perform Regular audits of labs - Server racks Power, Stock Maintenance in lab. Perform other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Strong experience in Linux and Windows systems administration. Hands-on experience with enterprise networking: switch configuration, VLANs, routing protocols, and firewall rules. Experience with storage technologies and capacity planning. Scripting and automation skills using Python, Bash, or similar languages. Understanding of web technologies including HTTP, HTML, and JavaScript. Solid grasp of IP networking fundamentals: L2, L3, and L4-L7 protocols. Ability to troubleshoot hardware and software issues independently. Experience with lab infrastructure planning, including cabling, power, and cooling. Proficiency in virtualization platforms: VMware, OpenStack, KVM, XCP-ng. Experience with Infoblox for IP address management and DNS/DHCP services. Familiarity with Network Configuration Manager (NCM) for device configuration backups. Exposure to switching authentication protocols (802.1X, RADIUS, TACACS). Experience in data center environments (production or dev/lab). QUALIFICATIONS: Bachelor's degree in computer science, Engineering, or related field (or equivalent work experience) 5-7+ years of experience in enterprise network environments & Physical Lab Understanding 3-5+ years of experience with virtualization platforms Ability to work independently and collaboratively in a team environment. Experience with python or other scripting is a plus Strong problem-solving, decision-making, and communication skills Ability to quickly learn and adopt new technologies PHYSICAL DEMANDS AND WORK ENVIRONMENT: Duties may require occasional work outside normal hours (evenings/weekends). Work performed in a lab or office environment with regular use of computers and lab equipment. May involve physical tasks such as racking hardware, cabling, and lifting equipment. Should be available in on-prem lab location for any Hands-on requirements for Product Development Teams The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $96,000.00 - $144,000.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************* . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.