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About the Team The Strategic Accounts Team is a critical component of our go-to-market strategy.The team's mission is to make Miro the nerve center for innovation within the world's largest companies. We help them transform key workflows and processes, integrate Miro with other mission critical SaaS platforms, and realize significant customer value. About the Role As a Strategic Account Executive, you will be responsible for expanding Miro's engagement and relationships with our largest customers and prospects. You will drive revenue growth by securing new logo wins and expanding our footprint with existing customers i.e., seat expansion and multi-product adoption. Key responsibilities of the role will include developing a clear value hypothesis for every customer in your territory, deliberate focus on pipeline generation via outbound prospecting, building Champions, and clearly communicating the value and business impact of Miro to executive level stakeholders. To be successful in this role, you'll need experience with complex B2B buying cycles, an understanding of key B2B sales and qualification methodologies i.e., Command of the Message and MEDDPICC, and a growth mindset. What you'll do Drive Revenue Growth: Close high-value deals with strong business cases and measurable customer outcomes Pipeline Generation: Dedicate 8-10 hours weekly to outbound prospecting across both new logos and expansion accounts Executive Engagement: Build relationships with VP+ decision-makers while creating Director+ champions to drive deals forward Sales & Qualification Methodology Execution: Leverage MEDDPICC and Command of the Message to qualify and advance opportunities Customer-Centric Selling: Develop a tailored value hypothesis for each of your accounts and develop tailored solutions that help the customer realize this value Cross-Functional Collaboration: Work closely with Customer Success, Solutions Engineering, Value Advisory, Professional Services, Field Marketing, and Sales Development to orchestrate winning account strategies Adaptability & Grit: Demonstrate resilience, humility, and openness to change in a fast-paced, evolving environment What you'll need 6 years of closing experience in a SaaS sales organization 2+ years of experience closing seven-figure B2B deals Experience working in a territory of 3-10 Named Accounts Prior experience in both New Logo Acquisition and Expansion Account Executive roles A disciplined approach to outbound prospecting and pipeline generation Expert level proficiency in a specific sales and qualification methodology - Command of the Message and MEDDPICC preferred Proven success selling into Senior IT and/or Product personas Expertise in team, multi-product, and solution selling Track record of promotions and longevity in previous roles Willingness to travel up to ~25% Strong Growth Mindset - we place a high value on coachability and receptivity to feedback If you are a strategic, customer-focused, and results-driven sales professional who thrives in a high-growth environment, we want to hear from you What's in it for you 401k matching + Competitive equity package Excellent Medical, Dental and Vision health benefits Fertility & Family Forming Benefits Flexible time off Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Up to $2,000 of charitable donation matches each year The reasonably estimated salary range is specific to New York / San Francisco / Los Angeles and may not be applicable to other locations. The range for this role is around $335k OTE. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience. About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! Check out more about life at Miro: Youtube: *********************************** Blog: ****************************************** Instagram: ********************************* At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

Job Title: Workday Adoption Enablement Change Consultant (Contract) Contract Duration: Now - October 19, 2026 (strong possibility of extension) Rate: $60-$70/hour (W-2 only) Employment Type: W-2 (U.S. Citizens only - no visa sponsorships) Position Summary: We are seeking a Workday Adoption Enablement Change Consultant to support user adoption and engagement for Workday across HR functions including time tracking, payroll, and performance management. This individual will focus on supporting end users, developing change enablement tools, and contributing to process optimization within the HR systems landscape. This is a hybrid role based in either Columbus, OH (Arena District) or Merrillville, IN, requiring on-site presence Tuesday through Thursday. Key Responsibilities: Create and manage a comprehensive End User Adoption Action Plan to boost engagement and address adoption gaps. Host weekly Office Hours sessions to provide real-time user support. Maintain and update User Guides, Knowledge Base articles, and FAQs. Provide status updates to project and HR leadership on adoption metrics, enablement efforts, and support activities. Support training, communication, and onboarding initiatives related to Workday Time Tracking, Payroll, and Performance Management modules. Assist HR teams with troubleshooting, configuration understanding, and workflow optimization. Collaborate with IT and HR stakeholders to identify system improvements and promote self-service capabilities. Support integration troubleshooting and ensure seamless data flow between Workday and other HR systems. Provide actionable reporting and data analysis to inform adoption strategy and user engagement efforts. Qualifications: Proven experience supporting Workday implementations, with a focus on user adoption and enablement. Ability to quickly learn and understand Workday configurations and workflows. Strong communication and problem-solving skills to assist non-technical end users. Knowledge of change management principles and experience applying them in HRIS implementations. Strong organizational skills and a proactive approach to user support and issue resolution. Familiarity with HR processes, including payroll, time tracking, and performance management. Required Deliverables: End User Adoption Action Plan Office Hours Schedule Updated User Guides & Knowledge Base Frequently Asked Questions (FAQs) Project Status Updates Additional Requirements: Candidate must be located within the NiSource geographic footprint and able to report onsite to Columbus (Arena Office) or Merrillville, IN three days per week (Tues-Thurs).

Job Title: Project Coordinator Period: 10/07/2024 - 9/16/2025 - possibility for extensions: business needs and candidate performance Hours/Week: 40 hours Rate: $24 -$26/hr Contract Type: W-2 Scope of Services: We are seeking a highly organized and detail-oriented Project Coordinator. The Project Coordinator will be responsible for supporting the planning, execution, and completion of various projects within our organization. This role requires excellent communication skills, the ability to manage multiple tasks simultaneously, and a proactive approach to problem-solving. The candidate will work closely with the Project Manager to ensure project deliverables are met on time and within budget. Key Responsibilities: Assist in the development and implementation of project plans. Coordinate project activities, resources, and information. Monitor project progress and handle any issues that arise. Act as the point of contact and communicate project status to all participants. Work with the Project Manager to eliminate blockers. Create and maintain comprehensive project documentation, plans, and reports. Ensure all projects are delivered on time, within scope, and within budget. Education & Experience: Required: Bachelor's degree in Business Administration, Management, or a related field. Proven work experience as a Project Coordinator or similar role. Strong working knowledge of Microsoft Office and project management software (e.g., MS Project). Excellent communication and organizational skills. Ability to work effectively both independently and as part of a team. Strong problem-solving skills and attention to detail. Preferred: 3-5 years of experience in the nutrition science field. Competencies: Organizational Skills: Excellent organizational ability to keep track of multiple project tasks and deadlines. Communication Skills: Strong verbal and written communication for liaising with stakeholders. Time Management: Capable of managing multiple priorities and delivering on time. Problem-Solving: Proactive in addressing and resolving project issues. Teamwork: Ability to collaborate with teams and cross-functional groups. Technical Proficiency: Proficiency in Microsoft Office and project management tools.

$20/hr We want to radically improve how we humans communicate with each other. Our first step at Ava is to empower 450M deaf and hard-of-hearing people to live in a fully accessible world. Every day, millions of people are excluded from conversations because they cannot hear what others say well. Our CEO Thibault grew up in a Deaf family & witnessed firsthand how the world was not accessible for them. Together with our CTO Skinner - deaf since age 2 - Thibault co-founded Ava to make live captioning of conversations as easy as turning on captions on TV. Our small but fast-growing team has reinvented AI-based speech recognition technology to be in service of people who need it the most. We dream of a 24/7 accessible world, without any communication barrier. Job Description Calling All Prospective Scribes For Ava Echo! Note: Please leave a note if you have experience with deaf accents so we can expedite & stage your application. Our Scribe Team is currently scouting talent for our upcoming service, "Ava Echo." Learn more below! "Echo" aims to serve all users in the Deaf Community Scribes work remotely, alongside AI-generated text, to correct captions for Deaf & Hard of Hearing (DHH) users in real-time. Our pilot project, Echo , will focus specifically on correcting text for DHH users with Deaf Accents. Qualifications For Echo Scribes, applicants: -Should be a CODA (strongly preferred) or have experience with spoken deaf accents -Must have a strong, demonstrated capacity to comprehend various spoken accents in English -Preferably have experience with ASL or various deaf dialects -Preferably have experience in the helping professions with proximity to DHH community *Please only apply if you possess the qualifications above Scribes at Ava: - Work from home 5-15 hrs/week, 1h-2h sessions at a time, primarily ~6AM-6PM PST - Are always on-time for our missions and are quite communicative & reactive - Are flexible and truly excited to be making the world a better place You could join the Scribe team if: 1) You type quickly and accurately on your keyboard. (Test how many wpm you type here: ****************************************** 2) You are savvy with technology and familiar using computers. 3) You have worked remotely before (6+ months), have a good Wifi connection and a quiet workspace 4) You are used to proactive and clear communication with people 5) You are a reliable person: if you commit to a time to Scribe, a deaf/hard-of-hearing Ava user counts on you! We will consider you priority if: A) You have experience in the following: transcription of audio, translation, subtitling, proofreading, captioning. B) Are happy to train ~4 hours to become a Scribe, to start and are happy to begin training with a few hours a week. So make sure to mention this along with your qualifications! Additional Information Interested? Please include the answers to the following questions in your cover letter with your application. What's the best word per minute (wpm) and accuracy percentage you scored on this typing test (3 tries max)? ***************************************** Are you available Mon-Fri 6AM-6PM PST? How many hours would you be available to work with us next week? Have you ever worked remotely for 6-months or more? How did you like it? Have you ever done transcription work before? If so, for what company and for how long? Write 10 adjectives that best describe you socially and professionally. What's the latest book you've read and your favorite thing about it? What's your favorite digital tool and why? Roughly how many meetings have you had to reschedule in the last 3 months? (We're not at 0 ourselves :)) Why are you interested in working for Ava? How did you hear about us? (article, friend, job site, etc.) All your information will be kept confidential according to EEO guidelines. *Note: Please read the listing thoroughly & answer all the questions listed. Applications without answers will be automatically rejected.

Job Description Contract Type: Part-Time, Ad Hoc Contract Length: 80 hours total We are seeking 1-2 experienced consultants to provide part-time, ad hoc support for a client's internal team working on data integration between Informatica and Sage 500 ERP. This fully remote engagement is ideal for professionals with hands-on experience in both platforms who can provide targeted technical assistance as integration needs arise. The contract is approximately 80 total hours, with flexible scheduling. Responsibilities: Provide on-demand technical support and consultation to the client's internal team. Guide and assist in project-based integration work involving Informatica and Sage 500 ERP. Help troubleshoot and resolve issues related to data extraction, transformation, and loading between systems. Collaborate with internal team members to clarify integration requirements and validate functionality. Offer best practices for optimizing data flows and managing connectivity between Informatica and Sage 500. Qualifications: 5+ years of experience with Informatica PowerCenter or similar ETL tools. Hands-on experience with Sage 500 ERP integration or support. Strong problem-solving skills and comfort working independently on short-term projects. Ability to advise and guide internal teams without requiring full-time involvement. Excellent communication and collaboration skills in remote environments. U.S.-based candidates only. No visa sponsorships or C2C arrangements accepted. U.S.-based candidates only. No visa sponsorships or C2C arrangements accepted.

/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.

Job Title: Senior Disaster Recovery Technical Analyst Duration: 01/27/2025 - 1/26/2026 (Contract to Hire) Rate: $50 - $58.50/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Service: The Senior Disaster Recovery Technical Analyst will be responsible for supporting and enhancing the disaster recovery (DR) program to ensure business continuity in the event of a disaster. The role includes planning, designing, implementing, and testing disaster recovery solutions to safeguard critical systems. The Analyst will assess the current infrastructure, recommend improvements, and manage testing exercises to ensure efficient recovery of IT systems. In addition, the role will involve providing expert guidance on disaster recovery methodologies, maintaining accurate documentation, and contributing to continuous improvement initiatives to strengthen DR processes and solutions. Role, Responsibilities & Deliverables: • Responsible for managing all activities related to disaster recovery program, to ensure that Client is able to recover their systems in the event of a disaster and perform DR testing exercises both on-premises and CoLo facilities • Planning, design, documentation and testing of disaster recovery solutions to meet business or technology requirements. • Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements. Recommendation of technology alternatives. • Provide technical guidance and expertise in disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Lead the planning, execution, and delivery of IT disaster recovery projects, including risk assessments, impact analyses, and recovery plan development. • Maintain accurate documentation of disaster recovery plans, procedures, and test results. Prepare and present reports to senior management and stakeholders on the status of disaster recovery initiatives. • Drive continuous improvement initiatives to enhance the effectiveness and efficiency of IT disaster recovery processes and technologies. Required Qualifications: • 5-7 years' experience in infrastructure services or infrastructure analysis, deployment and support • Thorough understanding of disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager • Expert-level knowledge of IT infrastructure components, trends and best practices • Knowledge of ITIL processes and metrics

Job Title: Program Engagement Lead Rate: $100-$110/hour Contract Duration: 6 months (strong possibility of extension) Contract Type: W-2 Only (U.S. Citizens - No visa sponsorships) Position Summary We are seeking a dynamic and personable Program Engagement Lead to design, manage, and execute engagement strategies for a large-scale, multi-year initiative in the utilities sector. This individual will lead efforts to foster connection, learning, visibility, and recognition across a diverse stakeholder base through innovative communications, training experiences, and culture-building events. The ideal candidate will have a strong background in internal communications, change management, or employee engagement, and will bring a positive, high-energy presence to everything they do-including facilitating town halls, MCing events, and creating engaging content. Experience in the utilities industry is a plus, and comfort with SharePoint design and light development is essential. Key Responsibilities Lead and execute engagement strategies for a high-visibility enterprise program, driving connection and excitement across stakeholders. Plan and facilitate monthly Town Halls, including speaker coordination, content creation, and live MCing. Develop and manage a program-wide recognition program, celebrating team and individual accomplishments. Launch and manage a learning series, such as Lunch & Learns, formal training events, and peer-sharing opportunities. Design and analyze feedback surveys to capture sentiment and identify engagement gaps. Coordinate and host fun events that enhance team culture and morale. Support front-line coaching initiatives to reinforce adoption and connection to the program's mission. Build and manage a SharePoint site that serves as the central hub for engagement-adding widgets, visuals, and interactive content. Maintain high-quality branding, storytelling, and visual design throughout all engagement deliverables. Collaborate closely with change management, training, and communications teams to align engagement efforts. Required Qualifications 7+ years of experience in employee engagement, communications, or change management. Strong facilitation and presentation skills, including experience MCing live and virtual events. Proficient in SharePoint, with ability to build and manage engaging content (widgets, visuals, layout). Proven ability to build programs that connect with a wide range of employees-from front-line staff to executives. Exceptional verbal and written communication skills. High-energy, positive, and creative personality with a passion for bringing people together. Willingness to travel occasionally (as needed for events or key meetings). Utilities or infrastructure experience preferred. Bachelor's degree in Communications, Organizational Development, HR, or a related field.

About the Team The Business Development Representative is a critical component of our go-to-market pipeline strategy and presents an outstanding opportunity to learn fundamental sales skills in preparation for an exciting career in software sales. We work extremely hard, but also prioritize our fun, collaborative and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful! About the Role The LATAM Business Development Representative (Portuguese speaking) is an ambitious and organized professional who loves working with prospective customers and bringing in sales leads in with our Brazilian customers in the LATAM region. The LATAM BDR (Portuguese-speaking) will play a critical role in the sales cycle and will often be the first contact that a prospective customer has with Miro. Miro has a large customer base in Brazil and this BDR's regional/cultural experience will be extremely impactful. Whether interacting on the phone, through email, or some other medium, the LATAM BDR will make a positive impression of Miro by being responsible for the first portion of a prospect's sales journey. You must be based in São Paulo. Our goal is to create great customer experiences for our Brazilian customer base by being Miro product experts and consulting with customers to identify their needs and pain points. What you'll do Partner with our LATAM sales team to help generate meetings and sales pipeline Profile accounts to help define appropriate expansion strategies Reach out to new trials/users within our Brazilian customer base to drive more revenue Work with marketing on executing campaigns and events You will master the art of discovery, and inspire new use cases where Miro can solve our customer's challenges. Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth Use a variety of methods (Email, phone, social media) to engage prospects, users and decision maker What you'll need Bachelors or Masters degree from a university Proficient/fluent in Portuguese Experience in a fast-paced, dynamic environment 1+ years of experience in sales, preferably in SaaS Excellent verbal and written communication skills You have the ability to grow rapport and relationships with potential clients You have a great attitude that can maneuver through ambiguity and ability to work and collaborate with a growing team You are curious: always looking for an opportunity to learn, grow and give/receive feedback You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline. You have a “can do” attitude and are relentless in pursuing goals and solving problem What's in it for you 401k matching + Competitive equity package Excellent Medical, Dental and Vision health benefits Fertility & Family Forming Benefits Flexible time off Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Up to $2,000 of charitable donation matches each year About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! Check out more about life at Miro: Youtube: *********************************** Blog: ****************************************** Instagram: ********************************* At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

The Network Escalation Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will provide remote technical support, troubleshooting, and administration to Marco clients focused on the technology category of network infrastructure. ESSENTIAL FUNCTIONS: Provide technical support, remote help desk services, and consultative recommendations to billable and non-billable Marco clients focused on the following networking technologies: firewalls; routers; switches; access points. Troubleshoot networks to correct malfunctions and other operational problems. Act as a mentor and technical support advisor for team by assisting with escalated issues. Provide troubleshooting, coaching, and training for team members to enhance their ability to handle similar situations in the future. Perform network maintenance tasks such as firmware and code upgrades, as well as reconfigurations of network devices to align with best practices. Identify reoccurring issues in client's environment and proactively provide recommendations to improve efficiency, performance, and reliability of client's network. Accurately maintain documentation and comply with service administrative procedures, ticket updates, time entries and timesheets. Perform network assessments. Make recommendations on the configurations of network management software and the software platforms administered through the managed services NOC. Stay up to date with relevant state-of-the-art technology, equipment, and/or systems. Function collaboratively as part of a fast-paced, client-oriented team. Maintain support desk expectations of time entry details and communication standards. Participate after hours work as required. Attend required company and department meetings. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. QUALIFICATIONS: Bachelor's degree and four years of relevant experience; or equivalent combination of education and experience. Previous MSP experience preferred. Current high level industry recognized certifications including one or more of the following: CCNA, CCNP. REQUIRED SKILLS: Solid understanding of network technologies and the OSI model. Proven experience in effective network troubleshooting. Proficiency with network diagnostic, management, and diagram tools. Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization. Commitment - This is needed to see a project or task from start to finish. Showing that you are a hard worker and committed to your job and improving yourself shows you can take something on and finish it. Initiative - Being able to demonstrate that you can handle problems on your own and deal with them. Not waiting to be told what to do when you see a problem. If you can't solve it yourself, go find someone who can. Confidence - When you are assured of your own ability, it shows. You may however need assistance for the tough situations that can arise. Teamwork - The ability to work with others on a combined task, make contributions to the task, and share the responsibility of the outcome. Time Management - Your ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines. Enthusiasm - You need to be able to motivate yourself. Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation. Pay Range: $38.08 - $59.03 hourly The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

*This position is able to work remotely with expectations of traveling to the Michigan headquarters (at least twice a year) for leadership meetings and any other additional meetings required by leadership. Talent Acquisition Manager, Sales - The Auto Club Group What you will do: The Manager, Talent Acquisition (TA) leads a high-impact recruiting function responsible for driving strategic, scalable talent acquisition initiatives that directly support ACG's enterprise-wide growth and workforce objectives. This role provides leadership across multiple client groups and recruitment teams, acting as a key partner to senior business leaders and HR stakeholders to shape and execute talent strategies that anticipate future business needs. With a strong focus on performance enablement, operational excellence, and continuous innovation, the Manager, TA is accountable for building a culture of accountability, engagement, and data-driven decision-making within the Talent Acquisition team. The role also plays a critical part in designing and enhancing ACG's TA infrastructure to support quality, speed, diversity, and compliance in hiring outcomes. Key Responsibilities: Team Leadership & Development: Provide strategic direction to a team of recruiters and Associate Managers, fostering a culture of high performance, accountability, and engagement. Drive team development through coaching, performance management, and career growth opportunities. Strategic Talent Acquisition Execution: Translate business priorities into recruiting strategies that balance quality, speed, and scalability. Oversee end-to-end hiring operations across multiple client groups, ensuring consistent delivery of high-quality talent and alignment with workforce planning objectives. Stakeholder Partnership & Influence: Act as a strategic talent advisor to senior business and HR leaders, aligning recruitment efforts with organizational goals. Build strong cross-functional partnerships to drive unified, enterprise-wide talent initiatives. Operational Excellence, Projects & Initiatives: Lead complex recruiting projects and key talent initiatives that enhance process effectiveness, diversity hiring, candidate experience, and scalability. Monitor recruiting performance through KPIs and data insights, driving continuous improvement and innovation. TA Infrastructure, Programs & Compliance: Collaborate with TA leadership to evolve infrastructure and implement programs such as employer branding, technology enhancements, and hiring capability building. Ensure compliance with internal policies and legal regulations related to selection, hiring, and data governance. Maintain deep industry knowledge. Enhance competencies and experience necessary to continue professional development in this field. Supervisory Responsibilities: Select, hire, train, develop, counsel and discipline assigned staff in accordance with corporate and Human Resource policies and procedures. Manage a team of supervisory, professional, and clerical staff responsible for talent acquisition and recruiting activities. How you will benefit: A competitive annual salary between $125,000 - $145,000 with annual bonus potential based on performance ACG offers excellent and comprehensive benefits packages, including: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): High school diploma or equivalent Experience: 6+ years of progressive recruiting experience, including full-cycle talent acquisition across a range of roles and functions. 3+ years of leadership experience focused on managing and developing consultative recruiting teams, with a proven ability to drive performance, engagement, and professional growth. Demonstrated success in building strong partnerships with business leaders and HR Centers of Excellence (COEs) to deliver on strategic talent acquisition initiatives and workforce planning goals. Knowledge of: EEO Guidelines State and Federal selection and hiring regulations Statistical methods and analysis and recruitment analytics Applicant Tracking Systems (ATS) Skills: Strong people management skills, with the ability to effectively lead both individual contributors and people managers within a high-performance team environment. Skilled in leveraging recruiting technology, tools, and analytics to enhance the candidate and hiring manager experience, drive process improvements, and influence data-driven decision-making across the TA function. Coach team members on how to effectively develop their candidate management skills and identify opportunities for improvement across the team Exceptional organizational skills, comfortable with a high level of detail yet mindful of the bigger picture Excellent communications skills, both written and verbal, and can create and present information in a well thought out story Lead through change and champion change management Quickly pivot focus based on business needs and continue to deliver results Identify and resolve issues independently, will take initiative and be accountable Management ability to include: Workforce management & employee development Budget preparation Policy development and implementation Coordinating, facilitating and leading mid-to-large size projects Preferred Qualifications Education: Bachelor's degree or equivalent in Business Administration, Human Resources Management or related field Experience: Led mid to large-sized recruiting team Workday ATS experience Workday Reporting experience HR Certifications; SHRM-CP, PHR Background within sales recruitment and leadership P&C and/or Life Insurance industry experience Work Environment Up to 25% travel to any of our headquarter offices. This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.*** Auto Physical Damage Specialist (Direct Repair Unit)- The Auto Club Group Reports to: Claim Manager II What you will do: (Primary Duties & Responsibilities) The Auto Club Group is seeking a Direct Repair Claim Specialist to work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims. In this position, you will have the opportunity to: Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system. Complete complex coverage analysis. Ensure all possible policyholder benefits are identified. Create additional sub-claims if needed. Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential. Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim. Evaluate the financial value of the loss. Approve payments for the appropriate parties accordingly. Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit). Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system. Utilize strong negotiating skills. Employees assigned to Auto Physical Damage (“APD”) claim unit will handle complex claims involving settling Total Losses, inspecting vehicles and preparing estimates of damage. If in the DRS Examiner role, manage Direct Repair Shops for compliance with our program. Additional responsibilities may include the following: determining cause of damage, establishing liability, and identifying subrogation potential. Monitor repairs and approve car rental expense. Oversee APD Litigation cases. Manage the litigation process including attorney and budget management, participation in mediation activities and determining the appropriate settlement position. May assist Claim Manager with file reviews and training. How you will benefit. You will earn a competitive salary of $67,000-$87,000 with annual bonus potential based on performance. Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:401k MatchMedicalDentalVisionPTOPaid HolidaysTuition Reimbursement II. Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience In states where an Adjuster's license is required, the candidate must be eligible to acquire a State Adjuster's license within 90 days of hire and maintain as specified for appropriate states. Must have a valid State Driver's License Experience: Three years of experience or equivalent training in the following: negotiation of claim settlements securing and evaluating evidence preparing manual and electronic estimates subrogation claims resolving coverage questions taking statements establishing clear evaluation and resolution plans for claims Knowledge and Skills: Advanced knowledge of: Essential Insurance Act (Michigan) Fair Trade Practices Act as it relates to claims subrogation procedures and processes intercompany arbitration handling simple litigation Negligence Law No-Fault Law collision repair techniques Ability to: handle claims to the line Claim Handling Standards follow and apply ACG Claim policies, procedures and guidelines work within assigned ACG Claim systems including basic PC software perform basic claim file review and investigations demonstrate effective communication skills (verbal and written) demonstrate customer service skills by building and maintaining relationships with insureds/claimants while exhibiting understanding of their problems and responding to questions and concerns analyze and solve problems while demonstrating sound decision making skills prioritize claim related functions process time sensitive data and information from multiple sources manage time, organize and plan work load and responsibilities safely operate a motor vehicle in order to visit repair facilities, homes (for inspections), patients, etc. research analyze and interpret subrogation laws in various states travel outside of assigned territory which may involve overnight stay relocate, work evenings or weekends III. Preferred Qualifications Education: Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent CPCU coursework or designation I-Car ProLevel training CCC training Xactware Training IV. Work Environment This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Important Note: THE ABOVE STATEMENTS DESCRIBE THE PRINCIPAL AND ESSENTIAL FUNCTIONS, BUT NOT ALL FUNCTIONS THAT MAY BE INHERENT IN THE JOB. THIS JOB REQUIRES THE ABILITY TO PERFORM DUTIES CONTAINED IN THE FOR THIS POSITION, INCLUDING, BUT NOT LIMITED TO, THE ABOVE REQUIREMENTS. REASONABLE ACCOMMODATIONS WILL BE MADE FOR OTHERWISE QUALIFIED APPLICANTS, AS NEEDED, TO ENABLE THEM TO FULFILL THESE REQUIREMENTS. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Job Description Job Title: Business Analyst - SAP Work and Asset Management Implementation Location: Preference given to candidates in Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia Hybrid: Yes, biweekly travel to Columbus, OH, and Merrillville, IN (or 2 days onsite for local candidates) Period: 04/01/2025 - 09/31/2025 (potential contract-to-hire) Hours/Week: 40 hours Rate: $75 - $80/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Business Analyst will play a pivotal role in ensuring the successful implementation of SAP within the Work and Asset Management program. This role will focus on collaborating with stakeholders to gather and analyze business requirements, ensuring that SAP configurations meet organizational needs. The Business Analyst will support process improvement initiatives, help define system requirements, and work with both business and technical teams to ensure the effective implementation and utilization of the SAP system. This role will require a deep understanding of business processes, system integrations, and the Waterfall methodology to manage the lifecycle of requirements from analysis to implementation. Role, Responsibilities & Deliverables: Requirements Gathering & Documentation: Conduct detailed business process analysis, gathering and documenting business requirements from key stakeholders to ensure the SAP solution aligns with organizational needs. Process Mapping: Assist in mapping existing business processes and identifying areas for improvement through SAP implementation. Create "as-is" and "to-be" process flows, ensuring alignment with project goals. System Requirements Specification: Develop detailed system requirements documentation, working with technical teams to ensure accurate system configurations and functionality. Stakeholder Engagement: Engage with cross-functional stakeholders to ensure continuous alignment of business objectives and SAP system functionalities. Act as the liaison between business users and technical teams. Testing & Validation: Collaborate with testing teams to develop test cases and perform user acceptance testing (UAT) to ensure the SAP solution meets business needs. Address any gaps or issues identified during testing. Change Management Support: Work with the change management team to identify areas of process change, support training efforts, and help facilitate the adoption of the new SAP system across business units. Reporting & Communication: Provide regular updates to project leadership on business requirements progress, issues, and risks. Ensure clear communication of business needs to technical teams and vice versa. Post-Implementation Support: Provide support during the SAP system rollout, assisting with post-implementation activities, user support, and gathering feedback for system improvements. Required Experience: Experience: Minimum of 5-7 years in business analysis, particularly in enterprise resource planning (ERP) systems such as SAP. SAP Experience: Experience in SAP system implementations, particularly in Work and Asset Management or related modules. Understanding of SAP functionality and configuration is highly preferred. Business Process Analysis: Proven experience in analyzing business processes, gathering requirements, and documenting system specifications. Waterfall Methodology: Experience managing business analysis activities using the Waterfall methodology. Cross-Functional Collaboration: Strong experience working with IT, business teams, and third-party vendors to ensure alignment and success of system implementations. Utilities Experience: Familiarity with the utilities industry, particularly in Work and Asset Management, is a plus. Key Skills: Business Process Mapping: Ability to document current and future-state business processes and identify areas for improvement through system integration. Requirements Gathering: Expertise in gathering, documenting, and managing business requirements, ensuring they align with project goals. Stakeholder Management: Ability to work with and influence cross-functional teams and stakeholders at all levels of the organization. Testing & Validation: Strong understanding of creating test cases, conducting UAT, and ensuring business requirements are met. Problem Solving: Strong analytical and problem-solving skills to identify and resolve issues within system requirements and processes. Communication Skills: Excellent written and verbal communication skills to clearly articulate requirements, risks, and solutions to stakeholders. Project Management Support: Ability to support project management efforts, tracking progress, and ensuring deliverables meet project timelines and scope. Education & Certifications: Education: Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field. Certifications: SAP Certification in relevant module(s) preferred. Additional Certifications: Project Management Professional (PMP), Business Analysis (CBAP), or Agile certifications are a plus. Relevant Experience: Experience with business process reengineering, ERP implementations, or data integration projects is an advantage.

/OBJECTIVE The Service Coordinator is primarily responsible for providing exceptional customer service to our clients in an effort to ensure a high level of client satisfaction. The Service Coordinator is responsible for service schedules and technician allocation. They provide support by prioritizing incoming order requests, monitoring the work order board, coordinating installations, and ensuring order completion. ESSENTIAL FUNCTIONS ▪Manage all aspects of assigned dispatch board to ensure targeted service team utilization benchmarks and client project/service order target completion dates. ▪Answer client calls, emails, and correspondence in an appropriate and timely manner, and determine problem severity to establish priorities. Ensure prompt communications to clients (internal and external) on status information and estimated resolution times. ▪Proactively review and monitor the order board and email alerts to ensure timely and accurate client follow-up and resolution, proper process, and profitability. ▪Maintain assigned service team schedule, optimize change outcomes, and advise key stakeholders schedule status. ▪Provide support to Project Managers or Project Coordinators during development and implementation of project plans and timelines. ▪Prioritize and negotiate assignment of resources on project and professional service engagements. ▪Work closely with Service team for resource scheduling and to resolve disputed items or client concerns. ▪Work closely with Purchasing and Inside Sales teams to track product orders for installation. Regularly review open orders and follow up on outstanding items. ▪Develop and maintain relationships with internal and external clients. ▪Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪Perform other related duties as assigned. QUALIFICATIONS Education and Experience - An associate degree and 2 years of experience or equivalent experience. REQUIRED SKILLS 1.Proficiency with business collaboration tools such as MS Office applications and project management tools. 2.Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization. Must effectively listen to others. 3.Commitment - This is needed to see a project or task from start to finish. Must possess the ability to maintain the same energy and dedication throughout the project in an effort to learn, accomplish, and achieve despite difficulty, failure, and opposition. 4.Organization - Ability to use time, energy, and resources in an effective manner to achieve intended goals. 5.Relationships - Effective at building trust, finding common ground, having emotional empathy, and ultimately building good relationships with others. 6.Teamwork - The ability to work with others on a combined task, make contributions to the task, and share the responsibility of the outcome. 7.Time Management - Ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines. 8.Enthusiasm - Display excitement and a positive attitude towards work assignments, clients, and organization. 9.Flexibility - Adapt to changes in the work environment. Change approach or method to deal with difficult or unexpected situations while remaining calm. Have the ability to think quickly and articulate thoughts in an organized manner, even when unprepared. 10.Emotion Regulation - Ability to manage emotions, especially negative ones, to be able to think clearly and objectively, in turn to act accordingly. 11.Negotiation Skills - Ability to understand the other side's motivations with the goal to achieve a win-win resolution that is favorable, satisfies both sides, and maintains relationships for future interactions.

Job Title: Customer Care Center Trainer Duration: 1-Year Contract (Temp-to-Hire) Pay Rate: $29.00 - $40.00/hr (W2 only) Work Authorization: Must be authorized to work in the U.S. - No C2C or sponsorship Position Overview We are seeking an experienced Customer Care Center Trainer to deliver engaging in-person, virtual, and e-learning training to both new hires and existing staff within the Customer Care Center (CCC). This role supports the growth and development of Customer Care Center Management, Operations Support, and Customer Service Representatives by delivering training on call management skills, business processes, technology enhancements, customer information systems (CIS/DIS), and regulatory procedures. The Trainer will be responsible for evaluating trainee readiness, providing coaching, and ensuring a smooth transition from training to production. This is a dynamic role for someone passionate about instructional excellence, employee development, and fostering a culture of continuous learning. Key Responsibilities Deliver structured training programs for Customer Care Center staff across multiple formats (classroom, virtual, e-learning). Provide onboarding training for new hires and ongoing training for existing staff, ensuring alignment with business processes and standards. Monitor, track, and report trainee performance, including test scores, attendance, and behavioral observations. Conduct one-on-one coaching sessions, assessments, and on-the-job training activities. Collaborate with management, Quality Assurance, and Operations Support teams to identify training needs and implement solutions. Maintain accurate training records for all CCC employees. Continuously improve training programs using participant feedback and performance metrics. Support the development of job aids, call scripts, and process documentation. Manage classroom engagement, address distractions, and resolve technical issues during training sessions. Participate in training needs analysis to address performance gaps. Required Qualifications High School Diploma or equivalent. Minimum 3 years of training or facilitation experience. Strong verbal, written, and interpersonal communication skills. Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word) and Teams. Knowledge of adult learning and behavior change methods. Ability to prioritize, multitask, and meet deadlines in a fast-paced environment. Strong problem-solving skills with the ability to recommend and implement training solutions. Ability to travel as needed. Preferred Qualifications Bachelor's degree in Communications or related field. Course design and development experience. Familiarity with e-learning software such as Adobe Captivate. Professional training certification.

About the Team The Enterprise team is a critical component of our go-to-market strategy as we look to innovate the Miro journey for customers by increasing focus and sales support earlier in the sales cycle. You will join a highly motivated, upbeat sales team that takes pride in nurturing existing relationships, finding new customers, running strategic sales cycles, and delivering the Miro value proposition to a wide base of accounts across various industries. We are a fast-growing company with plenty of opportunities for career growth for people who excel in a fast-paced environment. About the Role As an Enterprise Account Executive, you will focus on annual and quarterly deal cycles, closing both net-net customers and expanding/renewing existing customers. Key responsibilities include: landing net-new customers to Miro, managing the Miro footprint and growth at our install base, building relationships with key stakeholders, and selling the value of Miro. You'll work collaboratively with our CS, SE, and Marketing/events teams. You will join a highly motivated, upbeat sales team that takes pride in nurturing existing relationships, finding new customers, running strategic sales cycles, and delivering the Miro value proposition to a wide base of accounts across various industries. We are a fast-growing company with plenty of opportunities for career growth for people who excel in a fast-paced environment. ***Please note: We are open to remote candidates based in or around the following locations: California, New York, Boston, D.C., Pennsylvania, and/or Chicago. What you'll do Prospect, Develop, close, and retain new and existing customers on our Miro Platform Manage a small, strategic book of Named accounts Reach out to new trials/users within customers to expand use cases and drive more revenue Work with Marketing and the SDR team on executing campaigns You will run effective discovery and demonstrations, partner with our customer success team to run success pilots Identify, Establish and Cultivate relationships with Senior Level Executives Forecast Pipeline Accurately and Achieve monthly/quarterly quotas Help Blueprint and Drive Best Practices across the sales organization What you'll need 5+ years of experience closing strategic enterprise level deals within SaaS sales. Bonus points for experience with 6-figure deals! Strong prospecting, territory & account planning, and team-selling experience Proven track record of exceeding sales quotas Command of Message and MEDDPICC experience with a solid level of comfortability to hit the ground running Experience in a fast-paced, dynamic environment Excellent verbal and written communication skills Analytical thinking skills and leverage data to make informed decisions Curious mindset: always looking for opportunities to learn, grow, and give/receive feedback Results-oriented: excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline “Can-do” attitude and relentless in pursuing goals and solving problems What's in it for you 401k matching + Competitive equity package Excellent Medical, Dental and Vision health benefits Fertility & Family Forming Benefits Flexible time off Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Up to $2,000 of charitable donation matches each year #LI- About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! Check out more about life at Miro: Youtube: *********************************** Blog: ****************************************** Instagram: ********************************* At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

$20/hr We want to radically improve how we humans communicate with each other. Our first step at Ava is to empower 450M deaf and hard-of-hearing people to live in a fully accessible world. Every day, millions of people are excluded from conversations because they cannot hear what others say well. Our CEO Thibault grew up in a Deaf family & witnessed firsthand how the world was not accessible for them. Together with our CTO Skinner - deaf since age 2 - Thibault co-founded Ava to make live captioning of conversations as easy as turning on captions on TV. Our small but fast-growing team has reinvented AI-based speech recognition technology to be in service of people who need it the most. We dream of a 24/7 accessible world, without any communication barrier. Job Description Calling All Prospective Scribes For Ava Echo! Note: Please leave a note if you have experience with deaf accents so we can expedite & stage your application. Our Scribe Team is currently scouting talent for our upcoming service, "Ava Echo." Learn more below! "Echo" aims to serve all users in the Deaf Community Scribes work remotely, alongside AI-generated text, to correct captions for Deaf & Hard of Hearing (DHH) users in real-time. Our pilot project, Echo , will focus specifically on correcting text for DHH users with Deaf Accents. Qualifications For Echo Scribes, applicants: - Should be a CODA (strongly preferred) or have experience with spoken deaf accents - Must have a strong, demonstrated capacity to comprehend various spoken accents in English -Preferably have experience with ASL or various deaf dialects -Preferably have experience in the helping professions with proximity to DHH community * Please only apply if you possess the qualifications above Scribes at Ava: - Work from home 5-15 hrs/week , 1h-2h sessions at a time, primarily ~6AM-6PM PST - Are always on-time for our missions and are quite communicative & reactive - Are flexible and truly excited to be making the world a better place You could join the Scribe team if: 1) You type quickly and accurately on your keyboard . (Test how many wpm you type here: ****************************************** 2) You are savvy with technology and familiar using computers. 3) You have worked remotely before (6+ months), have a good Wifi connection and a quiet workspace 4) You are used to proactive and clear communication with people 5) You are a reliable person : if you commit to a time to Scribe, a deaf/hard-of-hearing Ava user counts on you! We will consider you priority if: A) You have experience in the following: transcription of audio, translation, subtitling, proofreading, captioning. B) Are happy to train ~4 hours to become a Scribe, to start and are happy to begin training with a few hours a week. So make sure to mention this along with your qualifications! Additional Information Interested? Please include the answers to the following questions in your cover letter with your application. What's the best word per minute (wpm) and accuracy percentage you scored on this typing test (3 tries max)? ***************************************** Are you available Mon-Fri 6AM-6PM PST? How many hours would you be available to work with us next week? Have you ever worked remotely for 6-months or more? How did you like it? Have you ever done transcription work before? If so, for what company and for how long? Write 10 adjectives that best describe you socially and professionally. What's the latest book you've read and your favorite thing about it? What's your favorite digital tool and why? Roughly how many meetings have you had to reschedule in the last 3 months? (We're not at 0 ourselves :)) Why are you interested in working for Ava? How did you hear about us? (article, friend, job site, etc.) All your information will be kept confidential according to EEO guidelines. * Note: Please read the listing thoroughly & answer all the questions listed. Applications without answers will be automatically rejected.

*This position is able to work remotely with expectations of traveling to the Michigan headquarters (at least twice a year) for leadership meetings and any other additional meetings required by leadership. Talent Acquisition Manager, Sales - The Auto Club Group What you will do: The Manager, Talent Acquisition (TA) leads a high-impact recruiting function responsible for driving strategic, scalable talent acquisition initiatives that directly support ACG's enterprise-wide growth and workforce objectives. This role provides leadership across multiple client groups and recruitment teams, acting as a key partner to senior business leaders and HR stakeholders to shape and execute talent strategies that anticipate future business needs. With a strong focus on performance enablement, operational excellence, and continuous innovation, the Manager, TA is accountable for building a culture of accountability, engagement, and data-driven decision-making within the Talent Acquisition team. The role also plays a critical part in designing and enhancing ACG's TA infrastructure to support quality, speed, diversity, and compliance in hiring outcomes. Key Responsibilities: Team Leadership & Development: Provide strategic direction to a team of recruiters and Associate Managers, fostering a culture of high performance, accountability, and engagement. Drive team development through coaching, performance management, and career growth opportunities. Strategic Talent Acquisition Execution: Translate business priorities into recruiting strategies that balance quality, speed, and scalability. Oversee end-to-end hiring operations across multiple client groups, ensuring consistent delivery of high-quality talent and alignment with workforce planning objectives. Stakeholder Partnership & Influence: Act as a strategic talent advisor to senior business and HR leaders, aligning recruitment efforts with organizational goals. Build strong cross-functional partnerships to drive unified, enterprise-wide talent initiatives. Operational Excellence, Projects & Initiatives: Lead complex recruiting projects and key talent initiatives that enhance process effectiveness, diversity hiring, candidate experience, and scalability. Monitor recruiting performance through KPIs and data insights, driving continuous improvement and innovation. TA Infrastructure, Programs & Compliance: Collaborate with TA leadership to evolve infrastructure and implement programs such as employer branding, technology enhancements, and hiring capability building. Ensure compliance with internal policies and legal regulations related to selection, hiring, and data governance. Maintain deep industry knowledge. Enhance competencies and experience necessary to continue professional development in this field. Supervisory Responsibilities: Select, hire, train, develop, counsel and discipline assigned staff in accordance with corporate and Human Resource policies and procedures. Manage a team of supervisory, professional, and clerical staff responsible for talent acquisition and recruiting activities. How you will benefit: A competitive annual salary between $125,000 - $145,000 with annual bonus potential based on performance ACG offers excellent and comprehensive benefits packages, including: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): High school diploma or equivalent Experience: 6+ years of progressive recruiting experience, including full-cycle talent acquisition across a range of roles and functions. 3+ years of leadership experience focused on managing and developing consultative recruiting teams, with a proven ability to drive performance, engagement, and professional growth. Demonstrated success in building strong partnerships with business leaders and HR Centers of Excellence (COEs) to deliver on strategic talent acquisition initiatives and workforce planning goals. Knowledge of: EEO Guidelines State and Federal selection and hiring regulations Statistical methods and analysis and recruitment analytics Applicant Tracking Systems (ATS) Skills: Strong people management skills, with the ability to effectively lead both individual contributors and people managers within a high-performance team environment. Skilled in leveraging recruiting technology, tools, and analytics to enhance the candidate and hiring manager experience, drive process improvements, and influence data-driven decision-making across the TA function. Coach team members on how to effectively develop their candidate management skills and identify opportunities for improvement across the team Exceptional organizational skills, comfortable with a high level of detail yet mindful of the bigger picture Excellent communications skills, both written and verbal, and can create and present information in a well thought out story Lead through change and champion change management Quickly pivot focus based on business needs and continue to deliver results Identify and resolve issues independently, will take initiative and be accountable Management ability to include: Workforce management & employee development Budget preparation Policy development and implementation Coordinating, facilitating and leading mid-to-large size projects Preferred Qualifications Education: Bachelor's degree or equivalent in Business Administration, Human Resources Management or related field Experience: Led mid to large-sized recruiting team Workday ATS experience Workday Reporting experience HR Certifications; SHRM-CP, PHR Background within sales recruitment and leadership P&C and/or Life Insurance industry experience Work Environment Up to 25% travel to any of our headquarter offices. This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Job Description Job Title: Senior Disaster Recovery Technical Analyst Duration: 01/27/2025 - 1/26/2026 (Contract to Hire) Rate: $50 - $58.50/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Service: The Senior Disaster Recovery Technical Analyst will be responsible for supporting and enhancing the disaster recovery (DR) program to ensure business continuity in the event of a disaster. The role includes planning, designing, implementing, and testing disaster recovery solutions to safeguard critical systems. The Analyst will assess the current infrastructure, recommend improvements, and manage testing exercises to ensure efficient recovery of IT systems. In addition, the role will involve providing expert guidance on disaster recovery methodologies, maintaining accurate documentation, and contributing to continuous improvement initiatives to strengthen DR processes and solutions. Role, Responsibilities & Deliverables: • Responsible for managing all activities related to disaster recovery program, to ensure that Client is able to recover their systems in the event of a disaster and perform DR testing exercises both on-premises and CoLo facilities • Planning, design, documentation and testing of disaster recovery solutions to meet business or technology requirements. • Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements. Recommendation of technology alternatives. • Provide technical guidance and expertise in disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Lead the planning, execution, and delivery of IT disaster recovery projects, including risk assessments, impact analyses, and recovery plan development. • Maintain accurate documentation of disaster recovery plans, procedures, and test results. Prepare and present reports to senior management and stakeholders on the status of disaster recovery initiatives. • Drive continuous improvement initiatives to enhance the effectiveness and efficiency of IT disaster recovery processes and technologies. Required Qualifications: • 5-7 years' experience in infrastructure services or infrastructure analysis, deployment and support • Thorough understanding of disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager • Expert-level knowledge of IT infrastructure components, trends and best practices • Knowledge of ITIL processes and metrics