Flagship Credit Acceptance jobs - 31 jobs

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car. Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service. Job Description Job Summary: The Credit Bureau Dispute Specialist will be assigned to manage the following processes as needed: Indirect and/or Direct Dispute Investigations, Credit Reporting Agency Rejects, CBR control reports, as well as any manual updates. The Credit Bureau Dispute Specialist will be responsible for highlighting any potential reporting logic concerns identified during investigation of disputes. Job Duties: Investigate and respond accurately and timely to credit bureau disputes and/or Investigate and correct accounts as applicable. Monitor Credit Reporting controls to ensure compliance to policy and procedures. Maintain current knowledge of CDIA guidelines for reporting and responding to disputes, including Metro2 knowledge according to the Credit Reporting Resource Guide. Investigate and respond accurately and timely to Adverse Action and Inquiry Removal requests, including responding directly to the consumer. Investigate and respond accurately and timely to Validation of Debt and Goodwill requests, including responding directly to the consumer. Ensures compliance with Exeter's policies & procedures, safety, state and federal laws, regulations and standards. Other duties as assigned/ required Education and Work Experience: High School Diploma or equivalent. College degree preferred. Two (2) years of credit bureau reporting and disputes experience. (One) 1 to (two) 2 years of work-related experience, in the finance or credit related industry preferred. Previous experience with the eOscar Dispute software Excellent written and verbal communication skills Excellent project solving skills Able to work well with people from many different disciplines with varying degrees of technical experience Self-motivated with the ability to complete multiple tasks with minimal supervision. Ability to adapt to a rapidly changing environment Strong team player with a high level of professionalism and initiative #LI-Remote Exeter Finance LLC is an Equal Opportunity Employer. Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications and other job-related reasons. 19.50 USD-$24.00

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Leads and mentors team members on essential agile and product mindset tenets including early learning, self-organized teams, cross functionality, customer obsession, outcome focused, incremental delivery and test driven. Participates in work planning processes to ensure the most important work is aligned to the appropriate team, that work is broken down enough that outcomes can be delivered incrementally. Leads and mentors cross functional team members on building world class products that deliver customer delight and business value Designs solutions to meet requirements for initiatives involving multiple team applications as well as applications owned by other teams. Supports delivery teams to ensure process and technology standards are consistently followed to enable consistent delivery of value. Develops and tracks delivery metrics while monitoring technical health of the product, informs progress toward delivery goals, and provides support appropriately when needed. Builds effective teams by ensuring you have the right people and setting clear expectations Monitors and evaluates team performance and continuously coach and mentor team members Sets up your team for operational success by having a sound understanding on the system ecosystem, architecture, technologies and system domains and how these are used to achieve business outcomes. Is an active participant in on-call escalation and incident management Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's Degree or equivalent experience. Minimum of 5 years' experience leading engineering teams. Proven experience in technical leadership, capable of providing mentorship, cross-functional project execution, setting and executing on technical vision and strategy Extensive experience implementing Agile and DevOps practices including but not limited to test driven, incremental releases, continuous integration, and deployment pipeline automation. Experience in microservices design strategies and implementation including migration planning, service granularity, interservice communication, traceability, orchestration, and failure isolation Experience with Cloud migrations and working in a mixed on-prem / cloud environment (container orchestration, security, serverless) Preferred Experience: Experience with loan servicing applications or systems. 4 years' experience of leading initiatives in a Java ecosystem Track record of identifying opportunities to improve outcomes via new tools and approaches, evaluating and measuring candidate solutions, and successfully advocating for their adoption Experience applying appropriate levels of transactional and race condition-resilient approaches, including database locking, distributed transactions (XA), SAGA pattern Ability to describe and design decoupled system transaction models that are resilient to upstream and downstream outages with appropriate recovery models Experience implementing and operationalizing rules engines Knowledge and Skills: Thought leader with deep technical expertise with the proven ability to influence and partner with business to innovate and drive outcomes Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership Ability to solve problems at the source by offering simple, working solutions. Anticipates the impact of a change or project across multiple systems. Responds promptly and effectively to resolve incidents, tasks, and projects. Demonstrated ability and motivation to teach others Ability to gain trust of others and builds solid relationships across and vertically throughout the organization Effectively prioritize and execute tasks in a high-pressure environment. Target Compensation: A competitive base salary range from $155,263 to $227,719. This position is eligible for an annual variable bonus of cash and equity, between 15-30%. Bonus amounts are based on individual performance. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work! About this Position: NOTE: This position will work from home. Occasional planned travel to an office location may be required. The purpose of the Bilingual Title Specialist position is to: Provide customer facing, primary point of contact support for dealers, sales, internal and external customers in order to resolve title issues primarily via telephone and email. Accurately complete business requests and enforce Credit Acceptance's lien on vehicles within standards of service for various request types. Monitor for legal/risk concerns by identifying when dealer processes are inconsistent with Credit Acceptance's expectations and escalate as necessary. Professionally, respectfully and enthusiastically communicate with internal and external customers, Dealers, Auctions, DMV's and other agencies to obtain needed documents or information necessary to complete title or lien requests and resolve title issues. Ensure the information we depend on to track actions and title and lien document location is accurately documented. Be solution focused when collaborating with others. Outcomes and Activities: Review and resolve title tasks: For all title/lien requests received you will ensure requests are completed within standards of service for each request type. Properly Identify missing titles issues or errors and resolve them. Support the Business: Provide title expertise and knowledge to our internal customers. Missing titles, titles problems and customer support: Work with internal and external customers to identify solutions for any title issues and process requests for consumer title needs. Spend time primarily on the phones to proactively receive inbound and initiate outbound calls. Remain compliant with our policies, processes and legal guidelines. Adhere to attendance as outlined in the department attendance policy. Requirements: High school diploma. Fluency in spoken and written Spanish Previous experience acting as a subject matter expert in a specialized area. Previous experience acting as a primary point of contact for customers in order to resolve issues and provide support. Experience in any position where you had to make logical decisions and resolve complex process issues with the information provided. Previous experience providing excellent customer service support, including timely and accurate responses to inquiries and issues. Have high speed internet connection with a minimum of 15mbps download speed. Proficient in Microsoft Office applications (Microsoft Outlook, Word and Excel) Preferred: Experience in the finance or automotive industry. Experience with vehicle titles. Previous working in a call center environment. Associates degree in business or related field. Training & Schedule Requirements: Training : Virtual Training Monday through Friday, between 7:30 AM and 5:00 PM EST Hours may vary depending on the trainer's schedule Schedule : Monday through Friday, between 7:00 AM and 7:00 PM EST Flexible 8-hour shifts 8-10 shifts per month require working until 5:00 PM EST 4-5 shifts per month require availability for phone calls starting at 8:00 AM EST Targeted Compensation: $22.25 - $25.93/hour based on experience Targeted Bonus: Uncapped monthly bonus potential based on individual performance. The estimated average bonus target for this position is around $400-$500/month. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! As a Security Operations Engineer II, you'll work with the team to understand, mitigate, and respond to threats quickly, restoring operations and limiting the impact. You'll own the reliability and configuration hygiene of our security tooling stack, manage and optimize our proxy filtering ruleset, and accelerate Security Operations through automation. You'll collaborate with SecOps, Network, and IT to reduce operational toil, improve detection and response, and ensure consistent policy enforcement. Outcomes and Activities This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position Information Security is permitted to work at a Southfield, Michigan office location if requested by the team member Operate and tune enterprise security tools (EDR, SIEM/SOAR, WAF/proxy, email security). Manage proxy filtering policies, exceptions, SSL inspection, and performance troubleshooting. Build automation and playbooks (Python/PowerShell, SOAR, APIs) to streamline SecOps tasks. Implement CI/CD pipelines and Infrastructure-as-Code workflows for consistent, auditable security configuration changes. Author and tune detection rules; improve signal quality and reduce false positives. Maintain and author health dashboards, uptime/coverage metrics, and change governance documentation. Conduct knowledge transfers through runbooks, how-to guides, tabletop exercises, and lunch & learn training sessions. Maintain upgrade schedules, license compliance, configuration baselines, and key/secret rotations. Administer URL/category policies, SSL inspection, identity-aware policies, geo/risk-based controls, and performance troubleshooting. Analyze block events for false positives; measure impact; retire exceptions on schedule and report residual risk. Build and maintain an automation backlog in partnership with SecOps, prioritizing high-frequency, high-toil tasks. Provide on-call support for tooling availability and ingestion/normalization issues. Report on metrics (uptime, coverage, MTTR, lead time, change success rate, exception aging). Keep documentation, diagrams, and asset inventories current. As needed, monitor and respond to alerts raised by various toolsets as part of an ongoing 24/7 Security Operations Center. Report outages or incidents following guidelines and procedures. Detect, analyze, and respond to incidents, coordinate with other stakeholders for containing, eradicating, and recovering from an incident. Assist in developing testing criteria to implement new signatures/rules. Other Perform all other duties as assigned. Participate in on-call rotations, including nights, weekends, and holidays. Remains compliant with our policies, processes and legal guidelines. Works primarily remotely with some occasional travel to a Credit Acceptance building. Competencies: Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in computer science, Information Systems, Data Science or closely related field of study or equivalent experience Minimum 2 years of experience in cyber security, anomaly detection, Security Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), operations incident response, network security or security engineering Basic experience administering, deploying and managing security tools. Basic experience operating WAF/proxy and SIEM/SOAR. Scripting in Python and/or PowerShell and building API integrations; JSON/YAML proficiency. CI/CD and Git workflows; Infrastructure-as-Code for security configurations. Basic understanding of TLS/SSL, HTTP, identity-aware policies, and egress/ingress routing. Documentation discipline and change management (ITIL basics). Ability to produce formal and informal reports, briefings, and analysis of security controls. Experience with Endpoint Detection and Response (EDR) or Intrusion Detection System or Intrusion Prevention System (IDS/IPS) monitoring tools. Understanding of MITRE ATT&CK Framework and Cyber Kill Chain flow Understanding of incident response processes and risk management. Preferred: Actively hold one or more of the following certifications: GSEC, GCIA/GCED, GCDA, AZ-500, SC-200/SC-100, Network+ or CCNA. Web Application Firewall rulesets Utilizing automation through Infrastructure as Code. Detection engineering (KQL/SPL), log pipelines, and data normalization. Zero Trust architecture and ZTNA posture policies. Understands Credit Acceptance's business model, operations and business terminology. Knowledge and Skills: Understanding of breach methodologies and advanced attack methodologies, including living off the land; TTPs outlined in MITRE ATT&CK framework Knowledge of Common Vulnerabilities and Exposures (CVEs), cyber threats, and vulnerability mitigation strategies. Understanding of what constitutes network risk, cyberattacks, and the relationship between threats and vulnerabilities Demonstrates pride in work with a high attention to detail and a sense of urgency in meeting goals Critical thinking and proactive problem-solving skills Quick learner with the ability to apply new concepts effectively Skilled at managing multiple priorities and optimizing resources Self-motivated with the ability to identify and act on tasks independently. Clear and effective communicator, both written and verbal, tailored to the audience Influences without authority and demonstrates leadership in cross-functional settings Synthesizes complex information from multiple sources to drive sound decisions and the best possible outcomes Actively listens and understands context to respond appropriately Recognizes and escalates risks through appropriate channels in a timely manner Target Compensation: A competitive base salary range from $84,671 - $124,184. This position is eligible for an annual variable cash bonus, between 7.5 - 15%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. INDENGLP #zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work! About this Position: Credit Acceptance is hiring a Repossession Supervisor to: Consistently and efficiently lead a team of 8-10 full-time Repossession Specialists to exceed all goals Effectively coach, mentor, motivate and communicate through change Actively identify process improvement opportunities (by soliciting team member feedback, job shadowing and by reviewing reporting) and provide feedback to leadership on possible solutions to address the identified opportunities Support repossession efforts by assisting team members with escalated calls so they can collect money to cancel repossession activities and skip trace to identify the customer and vehicle location Make effective decisions Through performance monitoring, the Supervisor will ensure adherence to procedures, policies and company guidelines and initiatives. The Supervisor's primary focus will be to coach team member toward ultimately improving their team's contribution to overall key department performance metrics. Outcomes and Activities: Ensure your team consists of the Right People and the Right Number of People Set and enforce Clear Expectations for your team Monitor and evaluate individual and team performance Continuously coach team on effective skip tracing techniques Effectively communicate so that all team members are abreast of current state of the department and organization Conduct call monitoring, account audits and review daily dashboard reports for the department to identify trends and opportunities Execute administrative tasks as needed within the role Knowledge and Skills: You need to communicate in a way (both written and verbal) that builds trust and creditability with the team as you provide and solicit feedback. Take ownership in your performance while being receptive and acting upon feedback as you actively participate in training and coaching secessions. You need to assess team member performance, their ability to adhere policies and processes as you attempt to identify barriers so you can recommend solutions. You need to be a coach by setting expectations; facilitate learning and development; leverage best practices; to build a high performing team. Be honest and ethical and make decisions that are in the best interest of organization; fair; consistent; and demonstrate integrity. Requirements: Minimum of 2 years previous leadership experience or 2 years of experience while in a senior role. Speak clearly, professionally and articulately on the telephone. Ability to work independently and in a team environment. Ability to operate office equipment (copy machines, fax, telephone, and keyboard). High school diploma or GED Working Knowledge of MS Office and Internet experience Previous customer service or collections experience in a call center environment Preferred: Experience in the finance or automotive industry Schedule: Monday through Friday: 10 am - 7 pm EST Targeted Compensation: $56,800-$66,758 + a monthly bonus plan Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! The Manager/Senior Manager leads complex modeling initiatives and drives innovation in machine learning and data science. The Manager/Senior Manager designs and deploys advanced statistical and ML models that inform strategic decisions across credit risk, collections, and operations. While formal people management may not be required, the role demands strong leadership, expert-level hands-on model development, deep technical expertise, mentorship, and business acumen to elevate the organization's analytics capabilities. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Lead the design and deployment of predictive models for credit risk, collections, and operations Integrate advanced ML techniques (e.g., ensemble models, deep learning, NLP) Mentor and support junior and peer-level data scientists Promote adoption of modern data science tools and platforms Present insights to senior and cross-functional stakeholders Drive experimentation with emerging techniques (e.g., causal inference, GenAI) Requirements: Master's or Ph.D. in a quantitative field 5+ years of experience in predictive modeling and analytics (Manager) 8+ years of experience in predictive modeling and analytics (Senior Manager) 5+ years of experience applying ML in production environments (Manager) 6+ years of experience applying ML in production environments (Senior Manager) Advanced proficiency in Python, SQL, and statistical tools (e.g. R, SAS) Experience with cloud platforms and MLOps tools (Senior Manager) Demonstrated leadership in cross-functional initiatives Thought leader with strong communication and stakeholder management skills Preferred: Experience in consumer lending Experience with model governance, explainability, and responsible AI Experience with cloud platforms and MLOps tools (Manager) Targeted Compensation: Manager: $158,975 - $233,163 base salary + an annual bonus plan Senior Manager: $184,354 - $270,386 base salary + an annual bonus plan This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. #LI-Remote #zip INDCSHP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! As a Business Intelligence Manager II, you will lead a small to medium-sized team focused on delivering data-driven insights and reporting solutions. Your team will be responsible for building data literacy and advocating for data needs upstream and early in the process. There will be a focus on enabling Self Service via semantic layers, using a product happy path approach to ensure data driven decision making and actionable insights. You and your team will act as strategic partners to the business, while taking ownership of enterprise dashboards/reports to drive and champion success. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Lead the development and maintenance of BI dashboards, reports, and data models to support business operations and strategy. Collaborate with PMO, Product, Stakeholders, and Engineering to align data initiatives in the department with business goals. Maintain a prioritized backlog of tasks and ensure clarity and cleanliness of data pipelines and reporting artifacts. Partner with infrastructure and data engineering teams to ensure optimal performance of BI tools and platforms. Demonstrate deep understanding of data sources, business processes, and reporting requirements; propose effective solutions. Analyze risks and impacts of BI changes on business operations and recommend improvements. Apply and advocate for team standards in data documentation, visualization, and testing. Communicate effectively across technical and non-technical audiences, recognizing upstream and downstream data impacts. Continuously improve BI processes and mentor team members to enhance data literacy and analytical capabilities. Monitor BI system health and proactively address issues to ensure high availability and reliability. Promote a culture of data-driven decision-making and continuous learning within the team. Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements Bachelor's degree in Information Systems, Data Analytics, or related field; or equivalent experience. 5 - 8 years leading BI or analytics teams. Strong communication skills, both oral and written. Proven experience using BI solutions to improve business outcomes. Experience managing requirements gathering, prototyping, user acceptance testing, and deployment of BI projects. Basic understanding of data warehousing and web technologies. Preferred: Experience with BI lifecycle and governance frameworks. Project management experience: PMP certification is a plus. Experience writing SQL queries and analyzing data patterns. Familiarity with cloud-based BI platforms and data services. Ability to manage multiple priorities and communicate complex data concepts clearly. Demonstrated ability to lead with insight and make strategic recommendations. Self-driven, customer-focused, and able to work independently with moderate supervision. Strong analytical skills and ability to work with abstract concepts. Target Compensation: A competitive base salary range from $129,018 - $189,227. This position is eligible for an annual variable bonus of cash and equity, between 15-30%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. INDENGLP #zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car. Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service. Job Description Job Summary Responsible for identifying and procuring goods and services required by the organization. Collaborate with business units to define requirements, source third-party solutions, negotiate pricing, and manage the purchase and delivery of goods and services. Support Exeter's Procurement processes and provide routine administrative assistance. Job Duties Administer and manage contracts, including proactive management of contract renewals, change-orders, and resolution of issues or disputes, including managing the supplier's onboarding/off-boarding process. Maintain and build strong relationships with vendors, internal vendor managers, and business partners, and serve as a key liaison. Develop, issue, and manage complex Requests for Proposals (RFPs) as well as bids and quotes. Conduct market research and cost analysis to find the best suppliers and maximize value. Lead negotiations with suppliers on terms, pricing, and contracts for major projects. Conduct data analysis to inform strategic decision-making, including developing and presenting comprehensive reports and dashboards on procurement performance. Analyze and process purchase requisitions in collaboration with Finance and business partners. Assist in the development and implementation of procurement policies and procedures. Maintain procurement communications and internal activities, including management of procurement mailbox within SLA Guidelines. Provide guidance, training, and technical assistance to lower-level procurement staff. Education and Work Experience College degree in Business Management, Finance or Supply Chain or equivalent work experience. 4-6 years of procurement experience. Strong analytical and critical thinking skills, including a strong attention to detail to ensure accuracy. Skilled in organizing resources and establishing priorities. Excellent verbal and written communication skills. Ability to learn and support new systems and applications, including strong working knowledge of Microsoft products, including Excel and Word preferred. Adaptive learner and ability to manage multiple priorities with limited oversight. Ability to work collaboratively across all departments. Friendly attitude and excellent people skills. Strong work ethic. Working knowledge of COUPA. Exeter Finance LLC is an Equal Opportunity Employer. Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications and other job-related reasons. 63,300.00 USD-$87,450.00

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company's Big, Hairy, Audacious Goals! The Product Manager is a customer-centric advocate for specific customers of products and systems and are responsible for identifying and executing against opportunities. Their main responsibility is to enhance the end-to-end experience with the goal of increasing customer satisfaction and positively impacting the company's revenue growth and other goals. Outcomes and Activities: This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member. Advocates for the end user and stakeholder by empathizing and understanding user needs, remaining focused on desired outcomes, and becoming the domain expert. Analyzes data through the lens of the customer and identifies goals, metrics/key performance indicators, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings, leading to continued improvement in owned metrics/key performance indicators. Takes ownership of business results and being a day-to-day decision maker, including communicating with and influencing key partners and stakeholders to deliver winning product experiences and outcomes. Conducts and monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. Effectively collaborates with technical and design teams to use the best modern technologies and deliver amazing products to market efficiently with quality. Has a deep understanding of product objectives and priorities and translates product concepts into user stories, epics, and other appropriate product deliverables while identifying and mitigating risks. Owns their product and is responsible for the delivery of that product and associated projects on time, on budget, on strategy, and with a superior level of quality and performance. Serves as the visionary to set vision and direction and champions high-impact outcomes; acts as a bridge between strategy and execution to translate plans into action, iterating as necessary. Champion of the end-to-end platform and is an expert in the systems and users they support; uses this knowledge to generate new ideas and support development, launch, and adoption of these new ideas. Drives continuous improvement of the product management process by documenting and reviewing processes and procedures. Competencies: The following items detail how you will be successful in this role. Customer-Centric: Fully understands and embraces the customer perspective and stays focused on desired outcomes to achieve product-market fit. Displays empathy and approaches problems from a customer's mindset before considering technical solutions. Deeply experienced in human centered design, design thinking and jobs to be done. Clearly defines customer benefits to accelerate decision making, understands how changes to the customer experience impacts backend processes and technologies and develops clear roadmaps that create pathways to action. Business-Focused: Integrates business analytics and operational excellence in every aspect of design and development. Analyzes data thru the lens of the customer and needs of the business and understands inputs, outputs and root causes. Utilizes a hypothesis-based experimentation mindset, iterates and tests hypotheses regularly and champions high impact outcomes. Technology-Driven: Leverages the best modern technologies to imagine, build and deliver revolutionary results. Collaborates effectively with technical and design teams to deliver amazing products to market efficiently with quality. Deeply understands end-to-end platforms and how changes impact the enterprise, applications and the overall technical ecosystem. Transformational Leader: Communicates, partners and influences across teams to deliver winning product experiences and outcomes. Serves as the visionary to set vision and direction across teams. Creates deep partnerships and trust through transparency and inspires partners to collaborate and win together. Embraces change and guides others in managing the impact of change. Requirements: College degree or recent equivalent experience in a related field. Minimum 5 years of experience as a Product Manager or related position. Customer-first mindset, always keeping the customer's interest in mind when making decisions. Hands-on experience managing all stages of the product life cycle. Integration mind-set and approach to ensure product dependencies and integration points are understood and delivered across product lines. Inherently curious, results-driven with the ability to make difficult decisions, ask probing questions and look for root causes, opportunities, and solutions. Strong written and oral communications skills, especially the ability to clarify and simplify complex topics. Organized self-starter who develops plans and is committed to hitting delivery dates; ability to perform with minimal supervision in a team environment. Experience working according to Agile principles, sprint-based approaches, taking a prioritized, pragmatic approach to ensure the correct product gets built and delivered on time. Experience using data mining tools, customer experience management software, and direct observation to identify user behavior, design, and refine product features. Demonstrated ability to improve business key performance indicators through product management. Basic knowledge of product proposals, product roadmaps and customer journey maps. Quick thinker, with an ability to understand and interpret information promptly and effectively. Excellent leadership and persuasion skills and the ability to lead through influence without direct authority. Experience interacting with people at all levels of an organization, including Executive Management. Proficiency with standard MS productivity tools (Office, Visio, and Project), web analytics and pathing tools (e.g. Google Analytics, Adobe Suite, Tea Leaf, Real Story), collaboration tools (e.g. Mural, Miro), Product management (e.g. Jira, Rally, etc.). Ability to travel 0-15% of the time. Preferred Experience: Experience and understanding of consumer auto financing. Targeted Compensation: $130,000 - $153,000 base salary + an annual bonus plan This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. #LI-Remote #zip INDCSLP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! As a Staff Software Development Engineer in Test (SDET), you will blend your expertise in software development and testing to ensure the quality and reliability of our software products. Your primary focus will be on leveraging strong software engineering principles to design, develop, and maintain automated testing solutions. You will collaborate closely with cross-functional teams to drive continuous improvement in our testing processes and contribute to the overall success of our software development lifecycle. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Drive the evolution and refinement of application design and architecture, embracing cutting-edge technologies and modern practices Aid in the creation and implementation of versatile testing tools and strategies tailored to accommodate diverse application types and designs Articulate proposals and garner consensus from the entire engineering cohort to enhance time-to-market efficiency. Stay abreast of diverse platforms and tools conducive to testing across the Software Development Life Cycle (SDLC). Establish, enforce, and advocate for cohesive coding, documentation, and testing standards within the team. Deploy tools for streamlined impact analysis, enabling proactive identification of change repercussions across multiple applications. Acquire proficiency in the business process domain to bolster support for organizational objectives and align technological endeavors accordingly. Fulfill team sprint commitments and actively engage in Agile methodologies, offering insights for process enhancement. Spearhead ongoing educational initiatives to elevate both design precision and code integrity while deepening application domain understanding. Engage in the talent acquisition process to ensure the selection of top-tier candidates. Assume a mentorship role, providing guidance and conducting reviews of code, designs, and documentation. Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in computer science, Information Systems, or closely related field of study; or equivalent work experience 8+ years of experience in software development and software testing, with a focus on test automation. Extensive experience in designing, implementing, and maintaining robust test automation frameworks. Ability to develop comprehensive test strategies, test plans, and test cases based on requirements, design documents, and user stories. Strong understanding of API testing principles, API mocking and virtualization techniques. Strong understanding and practical application of OOP principles such as encapsulation, inheritance, polymorphism, and abstraction to write modular, reusable, and maintainable code. In-depth knowledge of fundamental data structures (e.g., arrays, linked lists, trees, graphs) and algorithms (e.g., sorting, searching, dynamic programming). Ability to analyze algorithmic complexity and optimize code for performance. Deep Understanding of testing methodologies and experience in writing unit tests, integration tests, and acceptance tests. Familiarity with TDD practices Demonstrated leadership qualities with the ability to mentor junior team members, provide technical guidance, and lead initiatives to improve testing processes and methodologies. Effective communication skills, both verbal and written, with the ability to collaborate with cross-functional teams including developers, product managers, and SDETs Preferred: Experience in the lead role overseeing technical direction of a team of software engineering talent. Experience enabling teams with tools and practice to drastically reduce time to market. Implemented, and maintaining CI/CD Pipeline and quality gates. Experience in mobile application testing. Consistent and regular participation in the SDET community. Experience with design first API's Ability to create database objects and relationships, construct advanced queries, and optimize query performance. Familiarity with security testing concepts and techniques, including vulnerability assessments, penetration testing, and secure coding practices. Financial services industry experience Knowledge and Skills: Ability to challenge the status quo and influence stakeholders to create innovative solutions Be collaborative with other team members, seeking a diversity of thought to meet business outcomes Ability to foster strong relationships across the organization Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day Experience and understanding of how to connect the work being done and how it drives business value Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership Target Compensation: A competitive base salary range from $ 120,000 - $176,000. This position is eligible for an annual variable bonus of cash and equity, between 10-20%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! The Director of Data Lake and Integration will provide technical and architectural leadership within the data engineering organization. In this role, you'll champion building out an enterprise data lake across the businesses, which is critical to the success of modernization and growth at Credit Acceptance. This includes all the first-party and third-party data, data modeling about business-critical data across the ecosystem, as well as data integration both within the company and with external partners. As a director, you'll be responsible for leading the technical vision, strategy, architecture, and execution of the enterprise data lake, collaborating both within the data team and outside to ensure successful deliveries in production, representing the data team in collaborating with business to ensure data availability that supports business priorities and successful usage of the data. The ideal candidate brings 15+ years of engineering experience with significant depth in building enterprise big data solutions with demonstrated impact on business success. You'll serve as both a hands-on technical leader and a strategic advisor, helping to establish robust, scalable enterprise data foundations that drive growth, enable innovation, and improve efficiency across the organization. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Develop and drive the long-term vision for enterprise data lake and integration, ensuring alignment with organizational goals and priorities Formulate and implement data lake and integration strategy across the data space, including but not limited to first-party/third-party data, structured/unstructured data, data modeling across the data ecosystem, and integration both within and outside the company Oversee the design and development of a scalable enterprise data lake that supports different use cases across the company and enables scalable and self-serve data success Lead the development and continuous evolution of scalable, robust, and business-aligned enterprise data lake and integration, driving the adoption of modern architecture and design, including cloud-native services, distributed computing, and real-time data processing. Effectively communicate data lake success, strategies, roadmap, and progress to executive leadership and stakeholders, ensuring alignment with the firm's broader vision and goals. Develop insightful business and domain knowledge, translate data into actionable insights that enable the business to drive growth, foster innovation, and improve efficiency Build a strong engineering organization and foster a solid engineering discipline by leading with examples and mentoring team members Collaborate with both the data team and cross engineering on technology and architecture strategy and decision Exemplify technical innovation and contribute to critical system design, implementation, and operation success Formulate a technology and architecture decision framework that embeds the engineering discipline Become an expert in the business process domain to better support the business and align technologies with the business outcomes Work with the engineering leadership team to develop and execute on the company's technical and business strategy Conduct impact analysis to proactively identify the impact of a change across multiple applications/systems Perform technical due diligence and architectural assessments of third-party technologies and solutions. Experiment and test ideas, validate assumptions against needs, reach conclusions, and recommend solutions Document standards, best practices, and engineering artifacts so others can easily understand, build, and maintain best-in-class software systems Debug the critical problems that arise in production and execute effective solutions within the application and across multiple applications/systems Lead continuous learning and process improvement activities to improve design and overall engineering practices Grow talent by participating in hiring and mentoring team members Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication, and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience Minimum 10 years of software engineering experience or comparable depth of experience Experience in the leadership role overseeing strategy and implementation of enterprise data lake and integration with demonstrated business success and impact Expert knowledge of software engineering best practices with experience building an enterprise data lake with modern technology and architecture Expert understanding and use of modern data technology end-to-end, including but not limited to source system, data integration, data acquisition, data ingestion, data transformation, data aggregation, data governance, business intelligence, data warehouse, data lake, NoSQL, object storage, streaming, etc. Extensive experience with enterprise data modeling and integration with demonstrated success Strong understanding of distributed systems, cloud computing, and microservices architectures Demonstrated success in building a strong engineering organization and attract/recruit/grow/retain talent Demonstrated success in building a mission-critical enterprise-class data solution that delivers business impact Demonstrated ability to work with business partners, cross-functional team members, and coach and mentor experienced team members In-depth experience with building an enterprise big data real-time production system that delivers business success Experienced in communicating and articulating technology subjects in the context of business, and providing timely and clear communication Well-versed in delivery mechanisms such as Agile Preferred: Financial services or FinTech industry experience Knowledge and Skills: Architecture and Design: Ability to implement world-class solutions that meet the needs of the business and customer, and help deliver growth and innovation. Leadership: Be a thought leader and demonstrate leadership to mentor team members, influence change, and drive for the business outcome Ability to challenge the status quo and influence stakeholders to create innovative solutions Be collaborative with other team members, seeking a diversity of thought to meet business outcomes Ability to foster strong relationships across the organization Bring a strong understanding of relevant and emerging technologies, provide input and coach team members, and embed learning and innovation in the day-to-day Strong experience and understanding of how to connect the work being done and how it drives business value Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership Ability to work independently and as part of a team in a fast-paced, dynamic environment. Target Compensation: A competitive base salary range from $208,761 - $306,183. This position is eligible for an annual variable bonus of cash and equity, between 20-60%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. INDENGLP #zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company's Big, Hairy, Audacious Goals! The Consumer Lifecycle Marketing Manager will lead the strategy and execution of Credit Acceptance's consumer-focused email and SMS campaigns. This role is responsible for designing and managing targeted marketing journeys that engage consumers at critical points in the car-buying lifecycle. This position plays a key role in connecting consumers with affordable vehicle financing options while ensuring compliance, personalization, and measurable marketing performance. Outcomes and Activities: Develop, execute, and optimize lifecycle campaigns across email and SMS for known leads and prior customers. Create cohesive marketing journeys for prospective car buyers with vehicle, financing, and dealership related content and recommendations. Map and identify key moments in the car buying process to generate campaign/test ideas. Partner with product and marketing team members to enable ways to market vehicle inventory to consumers. Build segmentation and audience strategies using first-party and behavioral data to deliver timely and relevant communications. Partner with creative, analytics, dealer, brand, product, and legal teams to ensure campaigns are effective, brand-aligned, and fully compliant with all marketing regulations. Collaborate with analytics to measure campaign performance, identify optimization opportunities, and develop test-and-learn frameworks for continuous improvement. Manage campaign builds within marketing automation platform, including list management, quality assurance, A/B testing, and performance tracking. Present insights and recommendations to leadership based on campaign results and customer research. Knowledge and Skills: Strong understanding of email and SMS marketing strategy, including segmentation, automation, testing, and performance optimization. Knowledge of consumer journey mapping and lifecycle marketing principles within a financial or regulated industry. Analytical mindset with ability to interpret marketing data and connect metrics to business outcomes. Excellent cross-functional communication skills with the ability to manage multiple stakeholders and priorities. Strong attention to detail, compliance awareness, and process discipline. Ability to synthesize insights to identify recommendations for improving marketing and business results. Ability to work effectively with cross-functional teams, including product management, analytics, and other teams within marketing. Ability to write concise marketing briefs and test plans to drive continued performance and optimization against KPIs across channels. Strong familiarity with user-experience concepts and leveraging user research. Requirements: Bachelor's Degree 5+ years of experience in email, SMS, or lifecycle marketing roles. Proven track record managing multi-stage or multi-channel consumer lifecycle campaigns. Experience working in a regulated or compliance-driven environment. Proficient in at least one marketing automation platforms (e.g., Adobe Journey Optimizer, Iterable, Braze, or similar). Familiarity with CRM systems, testing tools, customer data platforms, and analytics tools. Preferred: Background in financial services, auto finance, or adjacent industries. Experience marketing to subprime or credit-challenged consumers. Proficiency in segmentation and personalization using dynamic content or predictive modeling. Working knowledge of HTML/CSS for email template management. Strong understanding of data privacy and SMS regulations (TCPA, CAN-SPAM, etc.). Targeted Compensation: $115,900 - $162,000 base salary + an annual bonus plan This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. #LI-Remote #zip INDCSLP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work! About this Position: This position will work from home and also require some work onsite at an assigned office work location. This position is within the Repossession department and responsibilities include: Maintain the Company's secured interest in abandoned vehicles at values most beneficial to consumers and the Company by quickly and accurately determining if the expected benefits of recovering the vehicle outweigh the expected cost associated with recovery. Outcomes and Activities: Communicate with Third Parties, Repossession Contractors and Auctions by email and phone related to but not limited to the following: Vehicle location and condition Work with holding facilities to minimize fees to recover the vehicle Coordinate vehicle inspections and recoveries Efficiently and accurately complete abandoned vehicle value assessments Review, notarize, timely process and image documents related to the recovery of abandon vehicles Validate, approve, submit and process payments required to ensure timely recovery of abandoned vehicles and ensure accurate account balances Maintain system records regarding account specific information for abandon vehicles Manage time effectively, multi-task, and work with various Credit Acceptance departments to handle competing priorities in a production environment Comply with Company policies, procedures and guidelines Adherence to the Operations Attendance policy All other duties as assigned Requirements: Previous customer service experience Demonstrated experience with effective time management Proficient in Microsoft Office applications (Microsoft Outlook, Word, and Excel) Meet qualifications to become a Notary Preferred: Excellent customer service, problem solving, and organizational skills Experience negotiating with service providers Experience in the finance or automotive industry Experience in collections or service provider management experience Knowledge and Skills: Diligent: Hard working, Conscientious, Sense of Urgency Effective: Problem Solver, Autonomous, Organized, Productive Validates: Information clearly and intuitively, protects all stakeholders, Accurate Educates: Identifies and closes knowledge gaps with all stakeholders, clear communicator Listens: Actively asks relevant questions to understand internal and external consumer's situation, attentive Owns: Performance outcomes, receptive to feedback; applies feedback to improve; active participant in training and coaching sessions Promotes: Delivers superior Customer Service, positive and collaborative approach to creating resolutions; builds trust; remains professional Training & Schedule Requirements: Training: 4 weeks, remote Monday through Friday: 8am - 5pm EST 1 day for in-office training Schedule: Monday through Friday: 7am-7pm EST(Flex Schedule - 8 hours) 3-4 days remote and 1-2 days working onsite in Southfield, MI 2 required late nights per week (working until 5pm) Targeted Compensation: $19.50 -$22.77/hour based on experience, plus uncapped monthly bonus potential INDSERHP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car. Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service. Job Description Remote Position Job Summary: Provides strategic leadership and governance over disaster recovery and ransomware resilience across hybrid IT environments. Oversees the development, execution, and continuous improvement of enterprise-wide recovery frameworks to ensure operational continuity. Partners with senior IT and business leaders to align resiliency objectives with infrastructure changes, regulatory requirements, and risk mitigation strategies. Drives cross-functional coordination and reporting to support executive decision-making and audit readiness. Job Duties: Lead enterprise-wide disaster recovery governance, ensuring alignment with business continuity goals and regulatory standards. Direct cross-functional teams in the planning, execution, and evaluation of disaster recovery exercises, including scenario-based testing and post-mortem analysis. Assess infrastructure changes for resiliency impact and oversee updates to recovery plans in collaboration with architecture and operations teams. Identify systemic risks and single points of failure, recommending strategic mitigation plans to senior leadership. Develop and manage performance metrics for disaster recovery readiness, presenting insights to executive stakeholders and audit teams. Oversee department-specific recovery planning, ensuring consistency and integration with enterprise frameworks. Ensure compliance with internal IT governance policies and external regulatory requirements through proactive monitoring and documentation. Serve as a senior advisor to IT leadership on disaster recovery strategy, emerging threats, and industry best practices. Champion continuous improvement initiatives, leveraging lessons learned and benchmarking to enhance resiliency posture. Mentor and guide junior staff, fostering skill development and succession planning within the disaster recovery function. Education and Work Experience: Bachelor's degree in Technology, Business, or equivalent work experience required. 8-10 years experience with 2+ years of relevant ability to influence and lead others Five (5)+ years in an IT disaster recovery position or equivalent. Proven experience in disaster recovery planning and implementation. Experience in developing and implementing policies and procedures for disaster recovery. Ability to coordinate and administer disaster recovery plans. Strong understanding of risk management and ransomware governance. Ability to identify critical points of failure and recommend solutions. Exceptional verbal and written communication skills Strong analytical skills with an ability to dive deep, summarize, and communicate important data Ability to work between technical and non-technical associates to create mutual understanding of concepts Experience in the auto or finance technology industry preferred. Experience with VMWare SRM and Azure Recovery Manager preferred Experience with SQL clusters and availability groups preferred Experience with BC in the Cloud is a plus #LI-Remote Exeter Finance LLC is an Equal Opportunity Employer. Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications and other job-related reasons. 112,200.00 USD-$154,050.00

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Design, build, and scale data pipelines across a variety of source systems and streams, including internal, third-party, and cloud-based platforms. Interface with cross-functional teams to extract, load, and transform data using cloud-native data engineering principles. Collaborate with stakeholders to understand data requirements and develop efficient strategies for data acquisition and integration. Write unit-tests and validate your software against acceptance criteria Evolve and transform the design and architecture of applications towards leading edge technologies and practices Author, apply and advocate for team coding, documenting and testing standards Conduct impact analysis to proactively identify impact of a change across multiple applications Learn the business process domain to better support the business and align technologies with the business process Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions Lead code reviews and communicate application changes Document code and projects so others can easily understand, maintain and support Debug the problems which arise in production and propose effective solutions within the application and across multiple applications Read, write and review design documents Contribute to team's sprint commitments and actively participate in our Agile practices, including recommendations for process improvement Lead continuous learning activities to improve design and code quality as well as to increase application domain knowledge Participate in the talent selection process Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience Minimum 8 years of software engineering experience or comparable depth of experience, with recent experience building on cloud data platforms Experience in the lead role overseeing technical direction of a team of data engineering talent Strong understanding of one or more programming languages commonly used in data engineering (e.g., Python, Java, Scala) Practical experience in Software Development Life Cycle (SDLC) including Agile/SCRUM and Waterfall Experience designing scalable batch and streaming pipelines Strong understanding of data modeling, schema design, and lakehouse principles Experience with data governance, lineage, and quality frameworks Experience working on mission-critical enterprise-class applications Demonstrated ability to coach and mentor less experienced team members Preferred: Expertise in Apache Spark Strong working knowledge of Databricks (e.g., Delta Lake, Unity Catalog, DLT, Auto Loader) Hands-on experience with AWS data services (e.g., S3, Glue, Lambda, MSK) Financial services or FinTech industry experience Knowledge and Skills: Ability to challenge the status quo and influence stakeholders to create innovative solutions Be collaborative with other team members, seeking a diversity of thought to meet business outcomes Ability to foster strong relationships across the organization Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day Experience and understanding of how to connect the work being done and how it drives business value Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership Target Compensation: A competitive base salary range from $154,837 - $227,095. This position is eligible for an annual variable bonus of cash and equity, between 10-20%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! The purpose of the Supervisor, Analytics Reporting position is to actively monitor and report on the performance of models in production. In addition, to coach and support a team in developing an increased knowledge of the systems and internal methodologies. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Develop complex programming to extract and manipulate data Create reports regarding key performance indicators (KPI's) Investigate reporting trends Run ad hoc data requests for key business users Provide fraud related triggers reporting Automate recurring reports Models and strategies: Monitor and maintain complex statistical models with the goal of optimizing high volume decisions to add intrinsic value to Credit Acceptance Reporting: Develop, produce, and support reporting to measure the performance of processes, models, and strategies Ad hoc data analysis: Support and perform data analysis to solve business problems and drive better decisions Translate business requirements: Translate high level business goals into the tasks and technical specifications needed to accomplish the goal Provide reoccurring training, coaching, and mentorship to less senior level team members. Knowledge and Skills: Possess knowledge of the auto lending industry and related analytical tools Ability to apply analytical skills to solve problems creatively Act promptly and effectively when assigned tasks Communicate complex information to others in a way they can understand Work well with others in a team environment Be proactive and make recommendations as opportunities arise Be self-motivated and able to perform with minimal supervision Requirements: Bachelor's degree or higher (Computer Science, Economics, Mathematics, Statistics, Business Analytics, Finance, etc. - preferred) 5+ years professional experience with SAS, SQL, R, Python or other statistical programming language (SAS/SQL highly preferred) 3+ years of recent experience creating reports, reviewing for trends, and performing deep dive analysis in an analytical tool or in a business intelligence setting 2+ years of recent experience leading or mentoring an analytics team Experience developing reporting to monitor predictive models Ability to work on multiple competing priorities Experience achieving objectives with minimal supervision Strong analytical problem-solving skills Strong attention to detail and a focus on accuracy Experience mentoring or providing guidance to less senior team members Apply analytical skills to solve problems creatively Ability to extract and manipulate large data sets Communicate complex information to others in a way they can understand Demonstrated ability to work on projects with broad requirements Preferred: 3+ years' experience in auto lending analytics Recent small company experience. Targeted Compensation: $115,000 - $153,000 base salary + an annual bonus plan This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. #LI-Remote #zip INDCSMP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 + Monthly Uncapped Commission INDSAHP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work! About this Position: NOTE: This position will work from home. Occasional planned travel to an office location may be required. The purpose of the Bilingual Title Specialist position is to: Provide customer facing, primary point of contact support for dealers, sales, internal and external customers in order to resolve title issues primarily via telephone and email. Accurately complete business requests and enforce Credit Acceptance's lien on vehicles within standards of service for various request types. Monitor for legal/risk concerns by identifying when dealer processes are inconsistent with Credit Acceptance's expectations and escalate as necessary. Professionally, respectfully and enthusiastically communicate with internal and external customers, Dealers, Auctions, DMV's and other agencies to obtain needed documents or information necessary to complete title or lien requests and resolve title issues. Ensure the information we depend on to track actions and title and lien document location is accurately documented. Be solution focused when collaborating with others. Outcomes and Activities: Review and resolve title tasks: For all title/lien requests received you will ensure requests are completed within standards of service for each request type. Properly Identify missing titles issues or errors and resolve them. Support the Business: Provide title expertise and knowledge to our internal customers. Missing titles, titles problems and customer support: Work with internal and external customers to identify solutions for any title issues and process requests for consumer title needs. Spend time primarily on the phones to proactively receive inbound and initiate outbound calls. Remain compliant with our policies, processes and legal guidelines. Adhere to attendance as outlined in the department attendance policy. Requirements: High school diploma. Fluency in spoken and written Spanish Previous experience acting as a subject matter expert in a specialized area. Previous experience acting as a primary point of contact for customers in order to resolve issues and provide support. Experience in any position where you had to make logical decisions and resolve complex process issues with the information provided. Previous experience providing excellent customer service support, including timely and accurate responses to inquiries and issues. Have high speed internet connection with a minimum of 15mbps download speed. Proficient in Microsoft Office applications (Microsoft Outlook, Word and Excel) Preferred: Experience in the finance or automotive industry. Experience with vehicle titles. Previous working in a call center environment. Associates degree in business or related field. Training & Schedule Requirements: Training : Virtual Training Monday through Friday, between 7:30 AM and 5:00 PM EST Hours may vary depending on the trainer's schedule Schedule : Monday through Friday, between 7:00 AM and 7:00 PM EST Flexible 8-hour shifts 8-10 shifts per month require working until 5:00 PM EST 4-5 shifts per month require availability for phone calls starting at 8:00 AM EST Targeted Compensation: $22.25 - $25.93/hour based on experience Targeted Bonus: Uncapped monthly bonus potential based on individual performance. The estimated average bonus target for this position is around $400-$500/month. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car. Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service. Job Description Job Summary: The Dealer Sales Manager II is responsible for the management and cultivation of an assigned market. One must have the ability to foster profitable relationships promoting application and loan growth. Consistently educating our dealers on the value and details of the Exeter program. Effectively collaborate with origination team members daily providing an excellent dealer experience. Job Duties: 1. Performance Excellence Develop and maintain dealer partnerships, selling the value of Exeter's program. Develop and execute business strategy within assigned market that drives application and loan volume growth. Consistently meets assigned objectives Develop and manage market zones, maximizing quality dealer visits Cultivate the market identifying unsigned dealer opportunities. Extensive planning and preparation utilizing Exeter's reporting resources. Prompt completion of administrative and team tasks to include but not limited to expense and travel. Utilizing the latest industry and market trends, identify opportunities for product improvements and new product opportunities 2. People Excellence Effectively collaborate with originations and dealer services to problem solve market challenges. Involves others as appropriate to accomplish individual and team goals. Clear, concise, and professional in communication. Responds openly and swiftly to others. 3. Service Excellence Foster a collaborative culture that facilitates the achievement of personal and team goals. Effectively communicate to develop strong partnerships with dealers enhancing dealer experience. Effectively communicates process problems and potential solutions across business units Suggests process and practice improvement ideas for sales region and team. Identify any technical opportunities for training and make that training available to DSM. Be prepared to participate and lead in new hire training when appropriate. Education and Work Experience: High School diploma / GED Three (3) plus years of successful automotive sales experience. Knowledgeable and proficient in Microsoft Office suite of products with focus on Excel and PowerPoint No major incidences on driving record in the past 5 years. Must have a professional appearance to support positive company image Ability to problem solve professionally and ethically Excellent verbal and written communication skills Exeter Finance LLC is an Equal Opportunity Employer. Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications and other job-related reasons. 63,300.00 USD-$87,450.00