A leading financial institution is seeking a Group Manager for Middle Market in Chicago, IL. This role involves building and leading a team focused on new business development and client relationship management. Candidates should have 15+ years of experience in commercial lending, strong interpersonal and negotiation skills, and a Bachelor's degree is preferred. Additionally, the position requires knowledge of credit quality and regulatory compliance. The company offers comprehensive benefits and a competitive salary range.
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$60k-77k yearly est. 1d ago
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Corporate Insurance Claims Manager
Flagstar Bank 4.9
Remote
Title
Corporate Insurance Claims Manager The Corporate Insurance Claims Manager works under minimal supervision and with appreciable latitude for actions and decisions, assists in connection ensuring that the Company maintains an effective Corporate Insurance Program which includes the types of insurance coverages that typically would be included in an insurance program for a company with a similar risk profile to the Company.
Among other things, this role is responsible for policy and claims administration tasks relating to the Company's Property and Casualty (including Workers Compensation) Insurance Program, including (a) tracking the Company's insurance policies to ensure they do not lapse; and (b) reporting, investigating and tracking claims made under such policies.
Also responsible for responding to requests seeking information regarding the Company's Corporate Insurance Program, including requests from regulators, other departments, landlords and others, as well as managing the issuance of Certificates of Insurance (COI) at renewal and midterm.
Finally, is responsible for administrative/ministerial tasks, such as ensuring that all premium invoices are timely paid and logged, responding to governance and related administrative requests (e.g. Archer ERM submissions, BCP submissions, Operational Risk Reporting, Record Retention Questions) as well as miscellaneous filing, including, without limitation, reporting and tracking claims made under the Company's Employment Practices Liability Insurance Policy and tracking renewals of the bonds in the Company's Surety Bond program.
Pay Range: $77,265.00 -$127,866.00Pay Range: Local Minimum Wage - $0.00 - $0.00
Job Responsibilities:
Manages claims administration process relating to the Company's Property and Casualty insurance program, from First Notice of Loss through to completion, including (2) receiving, investigating, filing and logging Incident Reports and related documentation, (2) performing claims analysis to determine trends, identify root causes, and address recurrence and prevention of unexpected incidents that may result in injury to employees and/or customers, and (3) identification of remedial measures and loss control efforts. When requested, writes summaries of same, and prepares correspondence, memoranda, and reports utilizing word processing and spreadsheet systems. Additionally, assists in oversight of Workers Comp claims (which are primarily managed by the Bank's Human Resources - Benefits Group). Tasks relating to managing P&C claims include without limitation:
Obtaining details relating to an incident (including date, location, and extent of damage)
Responding to carrier's request for additional documentation
Assisting the Director in management of any litigation relating to the Company's P&C insurance program, including, without limitation, receiving and reviewing Summons and Complaints alleging negligence and forwarding same to appropriate insurance broker or insurance carrier for acknowledgment and assignment to an attorney, retrieving and organizing information relating to the occurrence and sending same to the outside defense attorney, identifying document custodians, drafting and sending out litigation hold letters, and tracking receipt of certifications, responding to discovery requests and interrogatories, etc., and ensuring all pleading deadlines are met; acting as liaison between outside defense attorney, the branches, and the Corporate Real Estate Services Departments, including arranging for interviews and scheduling depositions and deposition prep sessions; reviewing attorney status reports and updating slip and fall litigation logs; and keeping tracking spreadsheets of same.
Responds to requests seeking information regarding the Company's Corporate Insurance Program, including requests from auditors, regulators, other Flagstar business units, landlords and others. This responsibility includes management of issuance of Certificates of Insurance (COI) for all lines of coverage by Brokers at renewal and/or midterm. Tasks include, without limitation, reviewing leases to determine what insurance information should be included in COIs, ordering COIs from insurance brokers, reviewing COIs for completeness, accuracy, and conformance to contractual requirements, as well as maintaining and updating tracking spreadsheets and files.
Performs miscellaneous administrative/ministerial tasks, such as filing insurance policies for all lines, ensuring that premium and other invoices are timely paid and logged, responding to internal governance and related requests (e.g. Archer ERM submissions, BCP submissions, Operational Risk Reporting, Record Retention questions), updating procedures and lists of same, and miscellaneous filing, including, without limitation, filing and tracking claims made under the Company's Employment Practices Liability Insurance Policy and filing and tracking renewals of bonds in Company's Surety Bond Program.
Assists in procurement of insurance policies including gathering underwriting information from relevant business operations, analyzing data, completing renewal applications, and responding to requests for follow-up information from brokers and underwriters, including without limitation responding timely to risk assessments conducted by insurance carriers.
Mentors and assists junior level personnel.
ADDITIONAL ACCOUNTABILITIES
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
Update the requirements: High School diploma/GED/Foreign Equivalent
Minimum experience required: 6+ Years of experience working within a professional corporate environment; including 3+ years supporting Insurance functions
Preferred Qualifications:
Education level preferred: Undergraduate Degree (4 years or equivalent) in business, law, finance, or related
Experience working at a $100B+ Bank or other major financial institution
Job Competencies:
Proficient in MS Excel, MS Word, & SharePoint.
Excellent knowledge of claims administration.
Excellent oral and written communication skills.
Detail oriented.
Strong analytical and problem-solving skills.
Strong organizational skills.
Strong knowledge of insurance products.
Ability to independently manage multiple projects simultaneously from inception through implementation while meeting established deadlines.
Excellent interpersonal skills and proven ability to deal with all levels of staff and management.
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Physical demands (ADA): No unusual physical exertion is involved.
Flagstar is an Equal Opportunity Employer
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:
Benefits | Flagstar Bank
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.
$77.3k-127.9k yearly Auto-Apply 5d ago
Health Savings Account Program and Systems Lead
Associated Bank 4.6
Remote
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.
The Health Savings Account Program and Systems Lead ensures the systems, applications, and portals supporting Associated Bank's HSA offerings are reliable, scalable, and aligned to business goals. This role partners across business, technology, and vendors to support product launches, system enhancements, and ongoing operations. You'll have the opportunity to influence strategy, improve processes, and drive meaningful improvements to the HSA experience.
Key Accountabilities
Support HSA strategic initiatives and product launches by ensuring systems are ready and aligned with business objectives.
Lead system testing and validation activities, including UAT, post-release checks, and disaster recovery exercises.
Maintain lower and demo environments to support testing, training, and onboarding.
Partner with business teams, IT, vendors, and third parties to deliver system upgrades and enhancements.
Resolve complex system issues by providing Level 2 support and managing issues through resolution.
Coordinate portal updates, user access, and content changes across internal and external platforms.
Develop and maintain clear, accurate system documentation and process controls.
Education & Experience
Required
Bachelor's degree or equivalent combination of education and experience
6+ years experience supporting systems, applications, or operations in financial services, benefits administration, or healthcare accounts
3+ years experience in system testing, configuration, and release management
3+ years experience working cross-functionally with business, technology, and vendors
3+ years experience analyzing technical or process issues and communicating solutions effectively
Preferred
Experience supporting HSA, FSA, or benefits administration platforms
Familiarity with vendor-supported systems and third-party integrations
Experience with portals, CRM tools, or benefits administration platforms
Why You'll Love Working Here
At Associated Bank, you'll join a collaborative, purpose-driven team that values innovation, accountability, and continuous improvement. We invest in your growth through meaningful work, professional development, and opportunities to influence strategy. Apply today to make an impact.
We welcome and encourage applications from individuals returning to the workforce, people with disabilities, candidates without a college degree, and veterans or those with military experience.
In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.
Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.
Associated Bank is Pay Transparency compliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.
$71,540.00 - $122,640.00 per year
$71.5k-122.6k yearly Auto-Apply 8d ago
QA Test Automation Lead, Data Warehouse
Huntington National Bank 4.4
Ohio jobs
Huntington Bank is looking for a QA Test Automation Lead in our Data Lake and Data Warehouse team. In this role you will be part of a team working to develop solutions enabling the business to leverage data as an asset at the bank. As a QA Test Automation Lead, you will work to develop automation test strategies and frameworks ensuring all IT SDLC processes are documented and practiced, working closely with multiple technologies teams across the enterprise. Key technologies include Azure DevOps, Python, AWS S3, Snowflake, Zena, and DataStage.
If you consider data as a strategic asset, evangelize the value of good data and insights, have a passion for learning and continuous improvement, this role is for you.
Responsibilities:
Lead quality assurance efforts for multiple concurrent projects focused on data ingestion and integration, ensuring alignment with banking regulatory standards.
Design, implement, and maintain automated testing frameworks and CI/CD pipelines to support scalable and secure data operations.
Develop and execute comprehensive test strategies covering System Integration Testing (SIT) and closely partner with the team for User Acceptance Testing (UAT).
Collaborate with data engineers, developers, project managers, and compliance teams to ensure data quality, integrity, and traceability throughout the ingestion lifecycle.
Drive continuous improvement in QA processes
Design and implement a scalable test automation framework and strategy.
Create daily/weekly test execution metrics and status reporting.
Assist the Project Managers/Scrum Masters to drive project team to defect resolution.
Leverage existing tools/techniques to streamline and automate wherever possible.
Actively participate in walk-through, inspection, review and user group meetings for quality assurance.
Actively participate in the review of project requirements, data mappings and technical design specifications.
Analyze data, troubleshoot data issues, and create action plans to address data quality issues.
Collaborate with project team on defect analysis and triage.
Participate in production implementation verification and being accountable for validating system quality
Basic Qualifications:
Bachelor's degree
5+ years of ETL testing experience in data warehouse environment
3+ years of test automation experience
2+ years of experience with Snowflake and AWS
2+ Experience leading QA Analysts on a project team
Preferred Qualifications:
Experience in financial services (banking) industry.
Strong experience with SQL, ETL testing, and data warehouse concepts (e.g., star/snowflake schema, OLAP)
Proficiency in test automation tools such as Cucumber, Selenium, PyTest, or DBT tests.
Experience with cloud data platforms (Snowflake, AWS).
Familiarity with CI/CD tools (Azure DevOps).
Excellent verbal and written communications skills.
Ability to effectively prioritize and execute tasks.
Detail oriented and highly motivated with strong organizational, analytical and problem-solving skills.
#LI-MH1
#LI-BM1
#LI-Hybrid
#Texas
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
70,000.00 - 140,000.00 USD Annual
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$91k-108k yearly est. Auto-Apply 40d ago
Mortgage Customer Outreach Specialist I-REMOTE
M&T Bank 4.7
Remote
**Remote will only be considered for candidates residing over 25 miles of Getzville, NY**
This position is responsible for collecting on delinquent mortgage loans by calling borrowers who are in early stages of default (60 or less days delinquent).
Primary Responsibilities:
Initiate contact with consumers in the earliest stages of default on their mortgage loans with M&T in an effort to collect past due payments, while maintaining compliance with all state and federal laws and regulations applicable to consumer collection activity.
Collect consumer financial information, assess consumer's ability to repay their delinquency, identify appropriate solutions and arrange repayment plans as necessary.
Handle inbound calls from various internal departments and consumers concerning all mortgage loan products in the early stages of delinquency.
Communicate all applicable state-specific call compliance requirements on both inbound and outbound calls received/made.
Identify suspect situations (e.g., fraud, lack of insurance) and investigate exposure, escalating issues to management along with recommendation of appropriate course of action.
Identify and resolve problematic account situations where appropriate, referring more complex problems to the supervisor. Understand the workflow necessary for account maintenance/corrections.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Complete other related duties as assigned.
Scope of Responsibilities:
Initiates direct contact with consumers.
Education and Experience Required:
A combined 2 years' higher education and/or relevant work experience.
Ability to communicate effectively and professionally over the phone.
Excellent communication and customer service skills.
Proficiency with word processing and spreadsheet software.
Education and Experience Preferred:
Associate's degree.
Collections experience.
Knowledge of M&T systems.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.LocationClanton, Alabama, United States of America
$18.7-31.1 hourly Auto-Apply 2d ago
Controls Testing and Data Repair Analyst
Huntington National Bank 4.4
Columbus, OH jobs
This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis.
Supports the Controls Testing and Data Repair Manager by executing and coordinating control testing activities and maintaining governance artifacts for data repair events affecting FCC Products.
Key responsibilities
Support controls testing execution: prepare test scripts, perform sampling, collect evidence, and document results.
Maintain control testing trackers and artifacts, including schedules, scope, evidence links, and issue remediation actions.
Support governance for data repair: capture scope/approvals, track execution steps, coordinate validation testing, and retain evidence.
Produce recurring reporting on testing outcomes and data repair events, including trends and key risks for leadership.
Coordinate with Corporate IT and SMEs to obtain required artifacts (logs, approvals, test results) and ensure completeness.
Identify recurring control/data repair themes and propose insights for remediation and prevention.
Support audit/risk inquiries by assembling evidence packs and explaining testing artifacts.
Key stakeholders / interfaces
Controls Testing and Data Repair Manager and Head of Product Assurance.
Operational Risk/Audit stakeholders and controls program owners.
Corporate IT engineering/data teams and FCC Compliance SMEs.
Success measures
High-quality, defensible testing artifacts and complete evidence trails.
On-time execution of testing plans and timely follow-up on remediation actions.
Controlled data repair governance with clear validation and minimal exceptions.
Qualifications
High School Diploma or equivilant
3+ years in controls testing, audit support, QA/validation, or technology risk roles (regulated financial services preferred).
Preferred Qualifications:
Strong attention to detail and comfort working with evidence and documentation standards.
Familiarity with data concepts and ability to work with technical teams; basic SQL and BI/reporting skills are a plus.
#LI-HYBRID
#LI-MK2
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range:
$49,925 to $92,575 annual salary
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$49.9k-92.6k yearly Auto-Apply 18h ago
Treasury Management Advisor III - Corporate Healthcare
Huntington Bancshares Inc. 4.4
Cincinnati, OH jobs
As a Treasury Management Advisor III - Corporate Healthcare, you will play a pivotal role in driving the growth and success of our treasury management business at Huntington Bank. You will deliver sophisticated treasury solutions tailored to complex business needs and take full ownership of the sales cycle for cash management, liquidity, card, and merchant services deals. This includes the full sales cycle, from initial prospecting and consultative discovery through proposal, negotiation, and implementation.
In this role, you will act as a trusted advisor to both clients and prospects, providing insightful guidance and strategic advice on treasury management practices. Your ability to understand and anticipate the unique requirements of each client will be crucial in delivering value-added solutions that enhance their financial operations.
Duties & Responsibilities
* Strategic Business Development: Target and win opportunities with large, complex clients using advanced consultative selling techniques
* Existing Client Management: Leverage your expertise to maintain and expand existing customer relationships, ensuring that our clients receive exceptional service and tailored solutions to meet their financial needs
* Customized Solution Design: Lead the design of complex treasury solutions, coordinating with product specialists to address client needs
* Product Pricing and Structuring: Develop and implement competitive pricing strategies and product structures tailored to meet the specific client needs
* Negotiation & Deal Closing: Handle negotiations on pricing, contracts, and service-level agreements
* Implementation Oversight: Ensure seamless transition from sales to implementation, coordinating with various teams
* Client Portfolio Leadership: Oversee portfolio performance, ensuring revenue growth and high utilization of treasury solutions
* Risk Management & Compliance: Manage risk and ensure compliance with relevant regulations
* Sales Performance Management: Maintain and manage weekly and monthly sales results, ensuring timely and accurate pipeline management and monitoring to achieve sales targets
* Strategic Contribution: Contribute to high-level sales strategy and product development feedback
Basic Qualifications:
* 8+ years' experience working with Healthcare Banking clients with revenues of $500 million and above, including both for-profit and non-profit organizations across a national footprint.
* 8+ years' experience addressing the complex financial needs of healthcare providers-such as hospitals, physician practices, skilled nursing facilities, and senior living communities with a strong understanding of healthcare revenue cycle management and patient payment solutions.
* Bachelor's degree in business or related field
Preferred Qualifications:
* Proven leadership and mentoring capabilities
* Strong understanding of risk management and regulatory awareness
* Certified Treasury Professional (CTP) or equivalent high-level treasury certification
* Master's degree (MBA or similar) in a relevant field
* Recognition for outstanding performance in treasury services sales or corporate banking
* Established network of industry contacts and involvement in industry associations
* Deep knowledge of treasury services/products and industry applications
* Proven high sales performance and client relationship growth
* Excellent communication, negotiation and presentation skills
* Strong analytical and strategic planning abilities
* Proficient in treasury technology and systems
#LI-Hybrid
#LI-BM1
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Applications Accepted Through:
02/16/2026
Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled.
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
$93,000 - $189,000.00 Annual Salary
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$44k-66k yearly est. Auto-Apply 4d ago
Dividend - Call Center Customer Service Agent-4
Fifth Third Bank, N.A 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: This person will be the first point of contact for customers who have general inquiries, concerns, or requests regarding their solar and home improvement loans. This role will require a high level of professionalism and the ability to provide world class customer service when speaking with customers.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Promptly answer all incoming calls in a professional and friendly manner and determine the nature of the caller's request
+ Provide outstanding service by answering questions and assisting with a wide range of support related to their solar system or loan application
+ Assist customers with payment and billing questions
+ Communicate and coordinate with internal departments as needed
+ Follow up on customer interactions
+ Perform customer identity verifications
+ Document customer Interactions with concise and detailed account notes
+ Adhere to all Dividend policies and procedures
+ Other projects and duties as assigned
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
+ Bilingual (English/Spanish) preferred but not required
+ Must be available to work evenings and weekends and potentially in a remote work environment (position is local to San Diego, CA)
+ At least six months recent call center experience required
+ High school graduate or equivalent
+ Able to multi-task while providing accurate, efficient and exceptional service
+ Excellent communication skills and a positive demeanor
+ Proven organizational skills and ability to prioritize
+ Experience with CRM required (salesforce preferred)
+ Analytical and data driven
+ Ability to work well independently
+ Excellent interpersonal and communication skills
Dividend - Call Center Customer Service Agent-4
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$28k-33k yearly est. 60d+ ago
Loss Mitigation Underwriter I
M&T Bank 4.7
Remote
This position is responsible for submitting loan modification workups for the entire waterfall of investor workout options.
Primary Responsibilities:
Understand investor's waterfall and required documents for loss mitigation.
Communicate with customers, real estate agents and attorneys to negotiate short sale settlement offers and advise of loss mitigation decisions.
Manage and monitor account portfolio to ensure that all documentation and account decisions comply with banking policies, investor guidelines and applicable regulations.
Assess property value and variance between appraised properties and offers submitted by potential buyers.
Review tax returns, income statements, pay stubs, credit reports and general customer financial documents.
Determine the most suitable repayment option for customers and calculate loan modification terms.
Prepare workout summaries for management approval.
Communicate with Single Point of Contact, title vendors and Loss Mitigation Closing team to gather information and resolve account complications.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Complete other related duties as assigned.
Scope of Responsibilities:
Works a portfolio of approximately 70 loans.
Education and Experience Required:
A combined 3 years' higher education and/or experience, including a minimum of 1 year collections or underwriting experience.
Ability to communicate effectively and professionally over the phone.
Excellent communication and customer service skills.
Proficiency with word processing and spreadsheet software.
Education and Experience Preferred:
Bachelor's degree.
Paralegal certification or experience.
Mortgage collections experience.
Knowledge of M&T systems.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.LocationClanton, Alabama, United States of America
$20.6-34.3 hourly Auto-Apply 2d ago
Commercial Portfolio Manager - Public Capital
Huntington National Bank 4.4
Cleveland, OH jobs
Summary: The Commercial Portfolio Manager services, deepens, and retains assigned profitable customer relationships by proactively evaluating associated business risks and opportunities, per established Huntington policies, procedures, and guiding principles. Primary job responsibilities include processing new loan requests and continuous monitoring of an assigned loan portfolio. This position will work closely with Credit Analysts, Sales Executives, and Regional Credit Officers.
This opportunity will be within the Huntington Public Capital vertical. Huntington Public Capital delivers financial solutions to the public sector that include municipalities such as cities, counties, states, and public-school districts.
Duties and Responsibilities:
· Preparing credit approvals involving written evaluations of borrowers' financial condition and proactively identifying and mitigating risk
· Analysis of a borrower's financial statements, security/repayment source, tax base/local economy, debt levels, and pension/OPEB
· Collecting and tracking financial statements
· Performing timely and accurate annual reviews and risk ratings
· Assisting Sales Executives in the acquisition of new relationships
· Performing other duties as assigned
Basic Qualifications:
Bachelor's Degree in Finance, Accounting, or Economics
3+ years of experience in a Commercial Credit Analyst, Underwriter, or Portfolio Manager role portfolio or relationship management
Preferred Qualifications:
· Proficiency using Microsoft Word and Excel
· Strong written and verbal communication
· Demonstrated success structuring and underwriting commercial credit
· High level of professionalism
· Prior experience in a high-volume credit or underwriting role· Demonstrated confidence, assertiveness, professionalism, and ability to interact with colleagues of all levels
· Ability to analyze financial data and narrative information quickly and thoroughly
· Strong organizational skills with ability to prioritize workflow, plan, and provide consistent follow-up
· Excellent customer service skills
· Strong attention to detail
· High motivation and focus
· Strong orientation toward goals
#LI-Hybrid
#LI-DK1
#CML
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range:
$57,000 - $123,000 Annual Salary
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$57k-123k yearly Auto-Apply 60d+ ago
Mortgage Processor III
M&T Bank 4.7
Remote
Seasoned processor with a strong analytical ability to assess conventional and government loan requests based on a thorough knowledge of product, underwriting, and investor guidelines. Serve as the communication liaison between the customer and M&T's Mortgage department. Directly assist customers as required in a prompt, courteous and professional manner.
Primary Responsibilities
Maintain effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, realtors, settlement agents, municipalities, and co-workers to ensure a seamless and positive application experience.
Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS Transcripts, title search, appraisal, bank statements, etc.
Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines.
Monitor, update and analyze credit reports, appraisals, income documentation, and all verifications to ensure they adhere to product, underwriting and investor guidelines.
Perform other administrative duties supporting the origination department including, but not limited to: preparing and mailing commitment letters, review title and homeowner's insurance, mailing loan suspend notices, providing the closing attorney with additional documentation, and all applicable processing checklists.
Ability to scrutinize a loan application to assess qualification, and is able to restructure a loan or recommend solutions.
Empowered to review and accept loan conditions based on underwriter requirements.
Ensures adherence to all regulatory requirements and guidelines.
Strong analytical/mathematical background to evaluate changes to borrower's current fee structure, allowable changes to those fees and the re-creation of the required regulatory documents.
Work closely with both Internal and External Customers such as co-workers, borrower(s) and Loan Officers.
Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Complete other related duties as assigned.
Education and Experience Required
Associates Degree or two years equivalent work experience.
Two to three years prior mortgage processing or underwriting experience.
Education and Experience Preferred
Good PC skills with strong knowledge of Excel, Word, Email Platform and Adobe.
Ability to make sound decisions based on information provided.
Knowledge of Product, Investor and Compliance Requirements.
Versatility and flexibility working within an ever changing fast paced mortgage environment.
Adapting to new policies and procedures to improve processes and workflow.
Ability to function independently within time constraints.
Excellent verbal and written communication skills.
Highly organized with the ability to multitask.
Strong attention to detail.
Prioritization of daily workload.
Ability to work in a team environment.
Strong work ethic, reliable and dependable.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.LocationClanton, Alabama, United States of America
Responsible for monitoring, evaluating, and interpreting data on the Bank's Commercial Loan portfolio as it relates to the Credit Risk Rating Framework including preparation of trend analysis, exposure limits and various risk identification reports.
Develop tools allowing for the monitoring of movements in the portfolio, identify emerging risks and make recommendations to management.
Leverage risk experience and business knowledge to assist in planning initiatives to accomplish enterprise-wide goals around the Commercial Portfolio.
Primary Responsibilities:
Contribute to the effective management of commercial credit risk by supporting the Risk Rating Framework through analytical practices, adherence to regulatory guidance, and understanding of M&T Credit Culture.
Assist with the review of the Probability of Default and Loss Given Default Masterscales, and the use of scorecards to assign credit risk ratings. Recommend improvements to Credit Risk Management.
Support the PD and LGD Masterscales through large commercial datasets using statistical analysis in Statistical Analysis System (SAS), PYTHON or similar tool to properly compare estimates to historical performance. Communicate analytical results to Bank-wide stakeholders.
Collaborate with Model Risk Management to ensure compliance with model governance requirements, including documentation updates, performance monitoring and validation support for department-owned models.
Provide financial analysis and data support to other groups/departments across the Bank as required.
Develop Knowledge around various Banking Regulatory requirements. Regularly present portfolio risk summaries and dashboards to management and governance committees.
Lead special projects as requested by Management.
Leadership/mentor junior staff.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Supervisory/ Managerial Responsibilities:
N/A
Education and Experience Required:
Bachelor's Degree in a Business or Mathematics-based or related Disciple, or in lieu of degree four- or five-years' credit risk, financial or business analysis experience. Five years' relevant experience in Banking, Risk or Finance analysis or a related field. Five years' experience preparing written documentation and/or papers/publications.
Statistical Analysis System (SAS), PYTHON or similar tool
Education and Experience Preferred:
MBA preferred.
Development of Statistical Models
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.LocationClanton, Alabama, United States of America
$74.6k-124.4k yearly Auto-Apply 60d+ ago
CAM Manager I - Loss Mitigation
M&T Bank 4.7
Remote
Responsible for directing the day-to-day activities for a unit. Manages approximately 10 FTEs (or with fewer employees but covering diverse disciplines and/or complex functions).
Primary Responsibilities:
Oversee the daily activities of a unit of employees to meet the objectives of the assigned department.
Direct staff in the appropriate techniques of customer service, collections or account servicing, as applicable.
Resolve disputed transactions in a timely and cost-effective manner. Negotiate effectively on customer calls.
Compile month-end data for distribution to and decision-making by management.
Serve as integral member of portfolio acquisition team, directing onboarding of acquired loans.
Evaluate unit processes, procedures and policies routinely in an effort to increase operational efficiency of units managed.
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Scope of Responsibilities:
Manages workflow of medium complexity and risk exposure and acts largely independently.
External contacts include customers, vendors and outside agencies.
Has charge off authority within established authority levels.
Supervisory/ Managerial Responsibilities:
Manages a team of professionals (includes people, budget and planning).
Education and Experience Required:
A combined total of 6 years of higher education and relevant work experience in a call center or bank operations environment, inclusive of 1 years' work leadership or supervisory experience.
Excellent customer service skills with the ability to use tact and diplomacy.
Strong knowledge of relevant spreadsheet, word processing, and presentation software.
Education and Experience Preferred:
Bachelor's degree.
Excellent oral and written communication skills.
Strong knowledge of departmental systems, documents and procedures.
#LI-111
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.LocationClanton, Alabama, United States of America
$62.2k-103.6k yearly Auto-Apply 39d ago
Contested Foreclosure Specialist II
M&T Bank 4.7
Remote
This position is responsible for managing the foreclosure process for an assigned portfolio of mortgage loans, contested foreclosures or loans in other litigation to ensure foreclosure is completed timely in accordance with investor guidelines and for providing administrative support related to the foreclosure process.
Primary Responsibilities:
Monitor progress of the foreclosure action from referral to post foreclosure, including management of issues raised, holds placed and review/research needed to complete the foreclosure action.
Communicate with foreclosure attorneys to understand, minimize and avoid delays during the foreclosure. Work with foreclosure attorney to resolve simple contested/litigation actions and title issues to allow completion of the foreclosure action.
Provide necessary status updates to investors during the foreclosure process. Assemble and provide documentation in response to investor or regulatory audit requests.
Generate various scheduled and ad hoc reports as needed for Foreclosure, including but not limited to monthly scorecard reporting, exception reporting, and workflow tracking reports.
Ensure investor deadlines within the foreclosure are met, including but not limited to FHA 1st legal deadlines and FHA eviction 1st legal deadlines.
Prepare bidding instructions according to investor guidelines and ensure proper bidding for sales where M&T's lien is not in first position.
Review VA appraiser invoices for payment. Obtain necessary W-9, set up payee header and submit invoice for payment.
Perform initial review of documents required for foreclosure or simple contested litigation, gathering of backup and submission to Tier 2 Reviewer for further review and execution.
Review equity position and prepare necessary equity analysis for potential charge off.
Provide sale results to investor, MI companies and other necessary parties, updating systems as required.
Work with attorneys to ensure proper reporting of foreclosure status to investors.
Manage a variety of assigned tasks to hold, close or proceed with foreclosure taking action within the required service level agreement.
Complete daily Sale Result QC for Foreclosure team. Monitor, distribute and respond to emails sent to Team email boxes. Receive, review and distribute legal mail received in Customer Asset Management (CAM) pertaining to residential property in which the bank has an interest, to avoid risk of loss to the bank or its investors and work with in house counsel and management to determine if external counsel must be engaged to represent M&T.
Request checks for disbursement of bid deposit, senior lien payoff and settlements.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Complete other related duties as assigned.
Scope of Responsibilities:
This position interacts with external third-party foreclosure attorneys to ensure successful and timely completion of foreclosure consistent with investor guidelines.
This position also interacts with CAM Management and internal & external counsel.
Education and Experience Required:
A combined 3 years' higher education and/or work experience, including a minimum of 1 year Default Servicing related field experience (e.g., Collections, REO, Loss Mitigation).
Working knowledge of word processing and spreadsheet software.
Strong written and verbal communication skills.
Detail oriented.
Strong analytical and problem solving skills.
Motivated, team player with a positive and friendly attitude.
Education and Experience Preferred:
3 years' Default Servicing related field experience (e.g., Collections, REO, Loss Mitigation).
Proven ability to work effectively in a team environment.
Knowledge of bank and departmental systems.
Understanding of mortgage product including home equity loans and lines of credit.
Experience reading and comprehending the contents of legal documents.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.LocationClanton, Alabama, United States of America
$20.6-34.3 hourly Auto-Apply 4d ago
Sr. Strategic Sourcing Manager - Banking Industry
Flagstar Bank 4.9
Remote
Title
Sr. Strategic Sourcing Manager - Banking Industry Responsible for leading and building a best in class Strategic Sourcing function which includes: developing strategy, policies and procedures; leading and directing a team of sourcing/category managers who specialize in one or more categories; establishing category plans for the collective group of spend categories to drive total cost of ownership savings; leading the development and execution of reporting and tracking mechanisms; reporting on sourcing strategies and performance; optimization of the S2P Coupa tool; driving cross-functional category teams in change management and supply/service continuity; defining procurement requirements, SLAs/KPIs,and operational needs;
Will provide.thought leadership and overall direction to the company with regards to its suppliers with the effective utilization of Strategic Sourcing, Procurement and Contract Management. Charged with setting the strategic vision and direction of Strategic Supply Management in support of and alignment with Bank objectives. Will have a keen focus on effectively managing third-party risk through a consistently applied and sound managed sourcing/contracting process, effective contracts and corporate governance and controls. Is expected to have a broad organizational impact in identifying key process needs and address changes needed to effectively support company strategies to manage consumption and demand in the context of controlling expenses for over $500 million in third-party spend.
140,621.69 -186,323.74 -232,025.80Pay Range: Local Minimum Wage - $0.00 - $0.00
Job Responsibilities:
Work with key business partners and senior leadership to understand strategic direction, supply requirements and corporate business objectives and priorities. Drive thought leadership in categories providing market and industry intelligence, innovation and best practices to include negotiating & managing contracts. This position is responsible for the strategic sourcing of vendors by identifying vendors for bidding procedures to drive the best possible commercial outcome for the Bank and for negotiations when single-sourced opportunities require negotiation. This includes comparing vendor proposals to industry benchmarks and assisting the business unit in producing market studies to justify price and vendor selection. Plans, develops, directs, and implements complex business strategies through the establishment of short/long-range objectives, change management, performance goals, and metrics for each spend category. Collaborates with Operations, Legal, TPRM/SMEs, Tax, Finance, the Business Units, and other stakeholders as needed to champion enterprise wide cross-functional sourcing initiatives.
Identifying savings opportunities. Is responsible for optimizing committed spends on behalf of the company by directing spend analysis across commodity categories and working with various business units throughout the Bank to proactively identify opportunities for enterprise-wide relationship management and commodity specific optimization of spend.
Analytical reporting. Lead the utilization of appropriate analysis methods used in the decisioning process that helps to decipher and determine vendor consideration, selection and performance. e.g. Total Cost of Ownership (TCO), commodity or service matrix comparisons, risk profiles and quality considerations. Assures proper analysis and application of internal and external industry specific research information to determine Bank direction in designated categories including reasons for pricing increases and/or decreases. Conducts benchmarking, financial and business analytics for long range pricing and buy rationalizations.
Problem resolution, Assist the business unit in problem, cause & solution resolution and to assist where appropriate in solving and or mitigating problems and problems associated with vendors, their services and products.
Policy and Process. Policy and Process build and maintenance to align with and support compliance with regulatory requirements and guidelines (OCC, FFIEC, FDIC, etc.) and internal Bank policies and procedures, Coupa system optimization, controls and data quality assurance, and maintenance of procedures, desk guides, reporting and training/presentation materials as needed.
Special Projects. Special projects and program management as assigned which will include: OCC/Regulator audit, Internal Audit, Coupa CRA, alignment with end-to-end Source to Pay, Diversity and Inclusion activity reporting, and Bank M&A activity.
Team Professional Development. Supports the talent development of inter-departmental team members and the overall development of cross-functional teams. Supports team member professional development and the overall professional enhancement of the function. Sets the example and conducts training sessions for negotiations, financial reviews, business analytics and general management. Establishes and trains staff on methodologies for strategic sourcing, change management, contract reviews and individual development.
Ensures compliance with applicable federal, state and local laws and regulations. Completes all required compliance training. Maintains knowledge of and adhere to Flagstar's internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations and policies.
Job Requirements:
High School Diploma, GED, or foreign equivalent required.
Bachelor's Degree Preferred in Supply Chain Management, Accounting, Finance, or Business Administration.
10 - 15+ years experience in supply chain management, contract negotiation, vendor management, and third-party management within a highly regulated environment for large scale financial/banking, mortgage origination/servicing organizations.
Ability to productively interact with internal and external levels of management that will include: senior bank officers, vendor account relationship managers, FSB senior and executive level individuals, and/or vendor principles and ownership.
Ability to work with key business partners and senior leadership to understand strategic direction, supply requirements and corporate business objectives and priorities. Drive thought leadership across all Bank vendor spend and categories providing market and industry intelligence, innovation and best practices.
Ability to deliver consistent delivery of positive results to ensure strategic direction, operational, regulatory compliance, risk, cost and quality goals are achieved.
Strong working knowledge and experience with OCC, FFIEC and/or other regulatory guidelines and requirements
Strong understanding and experience in highly effective supplier/third party management activities: 6- or 7-step Strategic Sourcing process including market analysis, supplier identification, selection, negotiation, contracting, risk management, relationship management, financial management, performance management and contract management.
Ability to use best judgment and discretion in solving issues and/or satisfying overall Bank together with stakeholder needs when corporate policy and procedures appear absent or silent on the issue(s).
Analytical and passionate in thinking and building vendor spend and opportunity analyses to drive meaningful cost savings across the Bank.
Demonstrated capability with excellent verbal and written communication skills, project management, strong analytical and problem-solving skills, multi-tasking in a fast-paced environment and general leadership/management skills.
Self-motivated, takes initiative and has the ability to effectively organize, multi-task, and prioritize a wide-array of initiatives and consistently deliver timely results.
Proficient to advanced skills with Excel, Word, PowerPoint and Outlook.
High integrity and ethics.
Flagstar is an Equal Opportunity Employer
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:
Benefits | Flagstar Bank
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.
$76k-95k yearly est. Auto-Apply 52d ago
Commercial Loan Services Specialist 2
Huntington Bancshares Inc. 4.4
Columbus, OH jobs
The Commercial Loan Services Specialist 2 responsibilities may include, but are not limited to, processing payments and advances, initiating wire transfers, balancing loans in line with participated banks or other entities, processing and resolving complex research transactions, reviewing and as needed, correcting loans for financial and collateral data, lien perfection and monitoring and processing of various suspect and maintenance reports.
Duties & Responsibilities:
* Monitor suspect, maintenance reports, and CLS general ledgers daily for resolution.
* Ensure outages are corrected within provided Service Level Agreements
* Process incoming and outgoing wire transactions.
* Process financial transactions and balance batches of work.
* Receive and interpret loan documentation which may include advice from a participant bank or other agency.
* Maintain acceptable quality standards through review of daily work processed by other colleagues which may include financial, collateral, or other research related transactions.
* Efficiently & effectively communicate with colleagues within Commercial Loan Services and the Centralized Reconcilement team
* Take initiative to work independently while using critical thinking skills and Continuous Improvement principles
* Perform other duties as assigned.
This is a hybrid role you must be located either at 5555 Cleveland Ave, ColumbusOhio or 235 E Main St Midland Michigan.
Basic Qualifications:
* High School Diploma or equivalent
* 2 or more years' experience in Finance, Banking, and/or Commercial Loan Operations
Preferred Qualifications:
* Associate degree
* Self-starter with excellent follow through, time management, analytical and organizational skills.
* Experience working in a production environment under time constraints and strict deadlines.
* Excellent working knowledge of Excel, Word and Access.
* Experience reading and interpreting complex credit agreements.
* Financial balancing and reconciling experience preferred.
* Previous customer service experience, including both verbal and written communication skills.
* Experience handling large dollar transactions preferred.
* Strong analytical and problem-solving skills.
* Huntington system knowledge and experience
* Ability to learn complex business processes
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$93k-151k yearly est. Auto-Apply 60d+ ago
ServiceNow Event Management Specialist
Huntington National Bank 4.4
Columbus, OH jobs
The Event Management team at Huntington is seeking a ServiceNow Event Management Specialist. The ideal candidate will have hands-on experience with ServiceNow IT Operations Management (ITOM), strong analytical and communication skills, and a solid understanding of monitoring and observability tools. This role requires a broad knowledge of application and infrastructure operations, as well as the ability to collaborate across teams to help those teams develop monitoring/alerting to ensure proactive incident detection and resolution.
Key Responsibilities:
Configure, maintain, and optimize ServiceNow Event Management and related ITOM modules.
Integrate monitoring tools, observability platforms, and other management systems with ServiceNow for automated event correlation and alerting.
Analyze event data to identify trends, reduce noise, and improve incident response times.
Collaborate with application and infrastructure teams to ensure accurate CI (Configuration Item) mapping and health monitoring.
Develop dashboards, reports, and workflows to support operational visibility and decision-making.
Work with a team of developers in an Agile scrum environment, delivering value within 2-week sprint cycles.
Provide recommendations for improving event management processes and automation.
Basic Qualifications:
Bachelors Degree
2 or more years of experience working with ServiceNow.
Experience with understanding of ITIL processes and operational best practices.
Experience with monitoring and observability tools (e.g., Splunk, Dynatrace, LiveAction, Aternity, Riverbed, DataDog, Zenoss, etc.).
Experience with applications and infrastructure operations (servers, networks, cloud services).
Experience analyzing complex data
Preferred Qualifications:
ServiceNow Certified Implementation Specialist - ITOM or equivalent certification.
Excellent communication and collaboration skills-able to work effectively with technical and non-technical stakeholders.
Experience working with ServiceNow ITOM, specifically Event Management.
Experience with automation and orchestration within ServiceNow.
Knowledge of cloud platforms (AWS, Azure, GCP) and hybrid environments.
Experience with implementing monitoring and observability for applications or infrastructure.
Experience working in an Agile Scrum environment.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
70,000.00 - 140,000.00 Annual
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Title
Executive Sales Officer, Equipment Finance - Flagstar Financial & Leasing The Executive Sales Officer (ESO) plays a critical role within Flagstar Finance & Leasing, responsible for developing and maintaining customer relationships. The ESO must have a strong background in credit fundamentals to evaluate financial worthiness of prospective and current clients. Responsible for originating new customer relationships through direct channels, primarily targeting middle market companies in construction, manufacturing, distribution, and service industries.
Flagstar Bank is committed to fair, competitive, and market-informed pay for all employees. Compensation for this role is based on commission - a draw will be advanced with a range between $140,000-$190,000. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.Pay Range: Local Minimum Wage - $0.00 - $0.00
Job Responsibilities:
Identify and solicit new business prospects through direct contacting efforts, representing Flagstar Financial in the market to build a strong network of sales opportunities.
Develop partnerships with Flagstar bankers across Commercial and Private Banking Groups to provide financing solutions to both new and existing clients.
Leverage industry insight, product knowledge, and communication skills to develop strong relationships with new & existing clients.
Achieve/exceed new business volume quotas and portfolio growth goals set annually by management.
Evaluate all aspects of potential transactions including financial position of clients and transaction structure.
Partner with credit and documentation teams to meet service expectations and manage risk.
Monitor existing client creditworthiness on an ongoing basis and remain proactive with respect to changing dynamics of market conditions and competition.
Uses independent judgement and discretion to make decisions.
Analyzes and resolves problems pertaining to client transactions and service levels.
ADDITIONAL ACCOUNTABILITIES
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
Minimum experience required: 4+ Years' sales experience in similar equipment financing environment, with a verifiable production history.
Preferred Qualifications:
Education level preferred: Undergraduate Degree (4 years or equivalent)
Job Competencies:
Expert knowledge of equipment financing products, pricing, and structure.
Must possess professional communication, presentation and negotiation skills.
Demonstrate a foundational understanding of financial/credit policies and financial statements.
Ability to build a pipeline of qualified prospects through referrals, cold-calling, and networking.
Exhibit a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Computer literate with proficiency in Microsoft applications including Word, Excel, Outlook.
Proficiency with Super TRUMP, T Value and other CRM applications.
Strong attention to detail.
Ability to work independently from remote locations.
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
Ability to travel up to 50% of time
Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.
Flagstar is an Equal Opportunity Employer
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:
Benefits | Flagstar Bank
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.
$140k-190k yearly Auto-Apply 60d+ ago
Commercial & Private Bank Compliance Risk & Controls Associate
Flagstar Bank 4.9
Remote
Title
Commercial & Private Bank Compliance Risk & Controls Associate The Commercial & Private Bank Compliance Risk & Controls Associate will play an integral role in the design, buildout, transformation and implementation of a Compliance risk management framework as well as advise and oversee business lines through ongoing identification, assessment, and measurement of material risks and key controls. The Commercial & Private Bank Compliance Risk & Controls Associate, in this 1st Line of Defense (1LOD) role, will bring expertise in regulatory Compliance and risk experience in Commercial & Private Banking businesses.
• The Private Bank consists of Private Client Groups (PCGs) who are highly specialized in providing white glove service to High Net Worth and Commercial clients by offering Deposit products, lending, and products and services from Flagstar's broader offerings.
• The Commercial Bank includes lending, finance, and banking focused on middle market Commercial & Industrial (C&I) companies. The organization also provides capital markets, foreign exchange and derivatives, treasury management products and services, and banking as a service.
This position will collaborate with senior members of Enterprise Compliance (2nd LOD) & Enterprise Risk Management (2nd LOD), Internal Audit (3rd LOD), and External Regulatory Agencies. This position is critical to supporting the strategy of the Commercial & Private Banks by ensuring prudent risk and compliance management which permit the bank grow profitably.
Pay Range: $84,878 - $112,463 - $140,049Pay Range: Local Minimum Wage - $0.00 - $0.00
Job Responsibilities:
Risk Advisory
Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in the buildout, implementation, and consistent execution of a Compliance Risk Management framework within the 1st LOD.
Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in the buildout, implementation, and consistent execution of the 1st LOD Compliance Risk roles and responsibilities associated with a Risk Governance Framework subject to Bank regulatory heightened standards, including Risk Culture, Risk Appetite, Roles and Responsibilities, Risk Governance, Risk Assessment, and Risk Monitoring & Reporting.
Provides 1st Line with guidance with regard to the execution of Compliance Risk framework responsibilities with Business Process Owners including Enterprise Compliance Risk Assessments, Regulatory Compliance & Change Management, Customer Complaint Management, Compliance Testing, Issue Management, External Risk Events, Key Risk Indicators, Control Identification and Design, and Quality Assurance programs.
Leads Compliance Risk management assessment of new products and services, including enterprise change management programs.
Provides Compliance Risk advisory and guidance to the Business Process Owners including process and control design, early risk identification, control environment operating effectiveness, and policies and procedures.
Provides guidance on assurance activities to help ensure that Compliance Risk Management Frameworks and controls are effective to manage risks associated with the Commercial & Private Banks strategic plan.
Directly engages with Bank leaders on identified Compliance incidents and issues in root-cause analysis, action plans, supporting documentation and testing of implemented controls to effectively remediate findings or issues.
Provides senior members of the Bank with risk advisory and guidance on project initiatives, risk assessments, and risk remediation efforts impacting the Business Units.
Governance
Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in the buildout and implementation of a Business Unit Review Governance model and cadence for Commercial & Private Bank Business Units.
Leads activities to help ensure compliance with all Enterprise Compliance policies and standards, and management of Compliance Risks within the Bank's risk appetite.
Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in the implementation of Compliance Risk management methodologies for Commercial & Private Bank Business Units.
Performs activities to help ensure that key risk and control data, inventory, metrics, and reporting are established and actively monitored.
Performs activities to help ensure that Compliance Risk culture is imbedded across the Commercial & Private Bank organizations with an appropriate training regimen.
Bank Initiative Partner
Actively influences and engages in Enterprise Compliance & Risk forums and socializes with Commercial & Private Bank colleagues.
Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in interactions with the Bank's regulators and Internal Auditors.
Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in the interaction with the following Business Unit partners: Bank Examiners, External Bank Auditors, Enterprise Compliance & Risk Management, Internal Audit, Regulatory Affairs, Business Process Owners, and Shared Services organizations.
Interfaces with Internal Audits, Compliance Tests, and External Exams with Business Process Owners to ensure timely delivery and completeness of required documentation.
Risk Advisory Guidance and Communication
Interprets complex regulatory requirements and effectively communicates the potential impact to affected business lines.
Leads efforts to support the development and implementation of regular communication methods to keep employees informed of policy, procedural and regulatory updates.
Regularly evaluates assigned Business Unit processes and practices to ensure consistency with applicable regulatory requirements and expectations.
Stays abreast of compliance and regulatory changes at Flagstar and within the industry to continue to act as a risk subject matter expert for advising and monitoring processes across the Business Units.
Procedure & Process Management
Provides direction and expertise on development of sufficient documentation including policies, procedures, processes, and user guides to increase efficiencies, reduce errors and mitigate risk.
Performs activities to help ensure that regulatory/compliance related requirements are embedded within Business Units procedures and user guides.
Ensures ongoing / annual reviews of Risk procedures to ensure accuracy and compliance with policies.
Understands the current systems and their respective capabilities.
Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in the preparation of comprehensive written reports and summaries communicating results of findings and highlighting overall business risk, where necessary.
Uses independent judgement and discretion to make decisions.
Analyzes and resolves problems.
ADDITIONAL ACCOUNTABILITIES
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
Education level required: Undergraduate Degree (4 years or equivalent) in Finance, Economics, Business, Data & Analytics or similar.
Minimum experience required: 4+ Years of risk and internal control experience.
Experience in Commercial Banking and associated Lending and Deposit products
Experience in Treasury Management, Capital Markets, and Derivatives is a plus
Large Bank experience
Ability to execute in change management environments, and has experience building programs / frameworks from the ground up
Preferred Qualifications:
Demonstrated effectiveness in managing operational requirements, preferably in a Commercial Banking capacity
Understanding of Risk and Control Self-Assessments (RCSA) and Sarbanes-Oxley requirements
Understanding of Non-Financial Risk management and audit industry best practices
Understanding of laws and regulations impacting financial institutions
Ability to manage and execute multiple projects within required timelines
Experience defining and documenting business processes and functions
Job Competencies:
Ability to partner effectively across all levels of the organization and develop positive working relationships
Ability to analyze and assess the adequacy of operational controls and identify opportunities for process improvements and efficiency gains
Ability to follow company policies, guidelines and procedures
Strong attention to detail, ability to prioritize and multi-task
Ability to maintain confidentiality using tact and diplomacy
Excellent verbal and written communication skills and demonstrated success communicating with various levels within an organization.
Ability to think critically and logically
Ability to analyze and resolve problems pertaining to risk governance, audit, compliance
Ability to develop effective relationships with various levels within an organization
Proactive self-starter with good people management skills and a strong work ethic
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Travel may be required depending on location of hire. If required, travel is not expected to be frequent
Physical demands (ADA): No unusual physical exertion is involved.
Flagstar is an Equal Opportunity Employer
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank
$33k-41k yearly est. Auto-Apply 60d+ ago
Credit Products Specialist I - Subscription Finance
Flagstar Bank 4.9
Remote
Title
Credit Products Specialist I - Subscription Finance The Credit Products Specialist I - Subscription Finance supports the underwriting, structuring, and management of commercial credit relationships. This role exists to provide critical financial analysis, assist in risk assessment, and ensure sound credit decision-making. As a key partner to Relationship Managers (RMs), this position helps structure new loan transactions, conduct portfolio monitoring, and identify potential risks. The role provides foundational credit expertise and exposure to client relationships, supporting the bank's commitment to responsible lending and portfolio growth.
Pay Range: $96,253 - $107,666 - $118,776Pay Range: Local Minimum Wage - $0.00 - $0.00
Job Responsibilities:
JOB RESPONSIBILITIES
Loan Structuring & Underwriting: Assist RMs in analyzing financial statements, assessing borrower creditworthiness, (including partner due diligence and analysis) and preparing credit approval packages.
Portfolio Management: Monitor financial trends, covenant compliance, and borrowing bases to identify potential credit risks and recommend actions.
Client & Internal Partner Collaboration: Work alongside sales and credit teams to structure deals, address underwriting inquiries, and support client needs.
Credit Knowledge Development: Stay informed on market trends, credit policies, and risk mitigation techniques to strengthen expertise in commercial lending.
Uses independent judgement and discretion to make decisions regarding assigned portfolio
Analyzes and resolves problems pertaining to the assigned portfolio.
ADDITIONAL ACCOUNTABILITIES
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
Required Qualifications:
Education level required: High School Diploma or equivalent
Undergraduate Degree (4 years or equivalent) in Finance, Business Accounting, Economics, preferred
Minimum experience required: 2+ Years in credit underwriting, portfolio management, or a related field.
Strong financial analysis and risk assessment abilities.
Basic understanding of loan structuring and credit agreements.
Proficiency in financial modeling and credit decision tools.
Effective communication and teamwork skills.
Job Competencies:
Financial Acumen: Strong foundational understanding of financial statements, key ratios, and credit analysis principles.
Analytical Thinking: Ability to assess financial data, identify trends, and evaluate borrower creditworthiness.
Detail Orientation: Ensures accuracy in financial analysis, credit packages, and risk assessments.
Collaboration & Communication: Works effectively with RMs, credit officers, and other stakeholders; strong written and verbal communication skills.
Time Management: Ability to manage multiple work related requests, meet deadlines, and prioritize tasks effectively.
Technology Proficiency: Intermediate Excel skills (financial modeling, pivot tables, VLOOKUP), familiarity with credit analysis software.
Curiosity & Learning Agility: Willingness to develop credit expertise, stay informed on industry trends, and apply new knowledge to underwriting and portfolio management.
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Physical demands (ADA): No unusual physical exertion is involved.
Flagstar is an Equal Opportunity Employer
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:
Benefits | Flagstar Bank
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.