Teller jobs at Flagstar Bank - 3632 jobs

Commercial & Private Bank Compliance Risk & Controls Associate
Flagstar Bank 4.9
Teller job at Flagstar Bank
Title Commercial & Private Bank Compliance Risk & Controls Associate The Commercial & Private Bank Compliance Risk & Controls Associate will play an integral role in the design, buildout, transformation and implementation of a Compliance risk management framework as well as advise and oversee business lines through ongoing identification, assessment, and measurement of material risks and key controls. The Commercial & Private Bank Compliance Risk & Controls Associate, in this 1st Line of Defense (1LOD) role, will bring expertise in regulatory Compliance and risk experience in Commercial & Private Banking businesses. • The Private Bank consists of Private Client Groups (PCGs) who are highly specialized in providing white glove service to High Net Worth and Commercial clients by offering Deposit products, lending, and products and services from Flagstar's broader offerings. • The Commercial Bank includes lending, finance, and banking focused on middle market Commercial & Industrial (C&I) companies. The organization also provides capital markets, foreign exchange and derivatives, treasury management products and services, and banking as a service. This position will collaborate with senior members of Enterprise Compliance (2nd LOD) & Enterprise Risk Management (2nd LOD), Internal Audit (3rd LOD), and External Regulatory Agencies. This position is critical to supporting the strategy of the Commercial & Private Banks by ensuring prudent risk and compliance management which permit the bank grow profitably. Pay Range: $84,878 - $112,463 - $140,049Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: Risk Advisory Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in the buildout, implementation, and consistent execution of a Compliance Risk Management framework within the 1st LOD. Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in the buildout, implementation, and consistent execution of the 1st LOD Compliance Risk roles and responsibilities associated with a Risk Governance Framework subject to Bank regulatory heightened standards, including Risk Culture, Risk Appetite, Roles and Responsibilities, Risk Governance, Risk Assessment, and Risk Monitoring & Reporting. Provides 1st Line with guidance with regard to the execution of Compliance Risk framework responsibilities with Business Process Owners including Enterprise Compliance Risk Assessments, Regulatory Compliance & Change Management, Customer Complaint Management, Compliance Testing, Issue Management, External Risk Events, Key Risk Indicators, Control Identification and Design, and Quality Assurance programs. Leads Compliance Risk management assessment of new products and services, including enterprise change management programs. Provides Compliance Risk advisory and guidance to the Business Process Owners including process and control design, early risk identification, control environment operating effectiveness, and policies and procedures. Provides guidance on assurance activities to help ensure that Compliance Risk Management Frameworks and controls are effective to manage risks associated with the Commercial & Private Banks strategic plan. Directly engages with Bank leaders on identified Compliance incidents and issues in root-cause analysis, action plans, supporting documentation and testing of implemented controls to effectively remediate findings or issues. Provides senior members of the Bank with risk advisory and guidance on project initiatives, risk assessments, and risk remediation efforts impacting the Business Units. Governance Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in the buildout and implementation of a Business Unit Review Governance model and cadence for Commercial & Private Bank Business Units. Leads activities to help ensure compliance with all Enterprise Compliance policies and standards, and management of Compliance Risks within the Bank's risk appetite. Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in the implementation of Compliance Risk management methodologies for Commercial & Private Bank Business Units. Performs activities to help ensure that key risk and control data, inventory, metrics, and reporting are established and actively monitored. Performs activities to help ensure that Compliance Risk culture is imbedded across the Commercial & Private Bank organizations with an appropriate training regimen. Bank Initiative Partner Actively influences and engages in Enterprise Compliance & Risk forums and socializes with Commercial & Private Bank colleagues. Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in interactions with the Bank's regulators and Internal Auditors. Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in the interaction with the following Business Unit partners: Bank Examiners, External Bank Auditors, Enterprise Compliance & Risk Management, Internal Audit, Regulatory Affairs, Business Process Owners, and Shared Services organizations. Interfaces with Internal Audits, Compliance Tests, and External Exams with Business Process Owners to ensure timely delivery and completeness of required documentation. Risk Advisory Guidance and Communication Interprets complex regulatory requirements and effectively communicates the potential impact to affected business lines. Leads efforts to support the development and implementation of regular communication methods to keep employees informed of policy, procedural and regulatory updates. Regularly evaluates assigned Business Unit processes and practices to ensure consistency with applicable regulatory requirements and expectations. Stays abreast of compliance and regulatory changes at Flagstar and within the industry to continue to act as a risk subject matter expert for advising and monitoring processes across the Business Units. Procedure & Process Management Provides direction and expertise on development of sufficient documentation including policies, procedures, processes, and user guides to increase efficiencies, reduce errors and mitigate risk. Performs activities to help ensure that regulatory/compliance related requirements are embedded within Business Units procedures and user guides. Ensures ongoing / annual reviews of Risk procedures to ensure accuracy and compliance with policies. Understands the current systems and their respective capabilities. Supports the Commercial & Private Bank Business Risk & Controls Officer - Compliance Risk Officer in the preparation of comprehensive written reports and summaries communicating results of findings and highlighting overall business risk, where necessary. Uses independent judgement and discretion to make decisions. Analyzes and resolves problems. ADDITIONAL ACCOUNTABILITIES Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations. JOB REQUIREMENTS Required Qualifications: Education level required: Undergraduate Degree (4 years or equivalent) in Finance, Economics, Business, Data & Analytics or similar. Minimum experience required: 4+ Years of risk and internal control experience. Experience in Commercial Banking and associated Lending and Deposit products Experience in Treasury Management, Capital Markets, and Derivatives is a plus Large Bank experience Ability to execute in change management environments, and has experience building programs / frameworks from the ground up Preferred Qualifications: Demonstrated effectiveness in managing operational requirements, preferably in a Commercial Banking capacity Understanding of Risk and Control Self-Assessments (RCSA) and Sarbanes-Oxley requirements Understanding of Non-Financial Risk management and audit industry best practices Understanding of laws and regulations impacting financial institutions Ability to manage and execute multiple projects within required timelines Experience defining and documenting business processes and functions Job Competencies: Ability to partner effectively across all levels of the organization and develop positive working relationships Ability to analyze and assess the adequacy of operational controls and identify opportunities for process improvements and efficiency gains Ability to follow company policies, guidelines and procedures Strong attention to detail, ability to prioritize and multi-task Ability to maintain confidentiality using tact and diplomacy Excellent verbal and written communication skills and demonstrated success communicating with various levels within an organization. Ability to think critically and logically Ability to analyze and resolve problems pertaining to risk governance, audit, compliance Ability to develop effective relationships with various levels within an organization Proactive self-starter with good people management skills and a strong work ethic Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results. Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. Travel may be required depending on location of hire. If required, travel is not expected to be frequent Physical demands (ADA): No unusual physical exertion is involved. Flagstar is an Equal Opportunity Employer Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank
$33k-41k yearly est. Auto-Apply 60d+ ago

Looking for a job?

Let Zippia find it for you.

Teller - Palm City/Martin Downs
Seacoast National Bank 4.9
Palm City, FL jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Develop an introductory understanding of consumer deposit and lending products and processes. Develop proficiencies in outbound calling process. Develop skills to identify referral opportunities with internal business partners. Observe presentations regarding banking products/services through networking events. Develop a strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Operations Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures. Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies. Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. May be assigned vault responsibilities. EDUCATION and/or EXPERIENCE: High School diploma or equivalent required. Minimum of 6 months cash handling experience required. Minimum of 6 months previous experience in retail sales and/or financial services experience preferred. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-36k yearly est. 3d ago
1000 Hiring Bonus - Travel Teller - Highlands County / Avon Park
Seacoast National Bank 4.9
Stuart, FL jobs
This position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. Responsible to balance cash drawers, assist customers with product line information and provide a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals in order to support the organization's goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Develop an introductory understanding of consumer deposit and lending products and processes. Develop proficiencies in outbound calling process. Develop skills to identify referral opportunities with internal business partners. Observe presentations regarding banking products/services through networking events. Develop a strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Operations Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures. Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies. Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. May be assigned vault responsibilities. EDUCATION and/or EXPERIENCE: High School diploma or equivalent required. Minimum of 6 months cash handling experience required. Minimum of 6 months previous experience in retail sales and/or financial services experience preferred. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-TR1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-36k yearly est. 4d ago
Teller (Green Valley)
Atlantic Union Bank 4.3
Greensboro, NC jobs
This position is responsible for providing a best in class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. Accountabilities Provide excellent customer experience Perform basic customer and cash transactions Balance cash each day Identify referral opportunities to contribute to branch goals Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing digital channels Other duties as assigned Organizational Relationship This position is supervised by the assigned leader of the branch. Position Qualifications Education & Experience High school diploma or equivalent required Previous cash handling experience preferred Previous customer service experience required Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$27k-33k yearly est. 4d ago
Teller - Part Time
Renasant Bank 4.3
Leesburg, GA jobs
Job ID 2026-14992 Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. This position must understand the importance of accuracy and protocol in transactions within bank policy while creating an exceptional customer experience and mitigating risk for both the customer and the bank. This position will serve as the first point of contact and, therefore, demonstrate Renasant Banks Sales and Service vision by providing excellent customer service and accurate completion of transactions. Senior Tellers will carry additional operational and sales performance goals and will often serve as the critical back-up to the Head Teller. Senior Tellers will lead by example and serve as a role model in the branch in all facets of the teller role. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities An effective Teller is capable of driving a best in class branch experience in 3 primary areas of responsibility: Service execution, sales execution, and operational excellence. Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc. Recognize/identify all customer needs, cues, and clues in every transaction and properly refer customers to the platform for an additional needs based conversation Execute the Renasant Bank service standards in every customer and teammate interaction Understand and listen for customer issues and concerns and either own the problem or refer to a branch teammate who can help address the concern Maintain service knowledge standards in conjunction with related regulations, policies, and procedures Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and performing branch capture procedures Protect the bank from unnecessary risk by following compliance, risk, and operational procedures Stay up-to-date and focused on all regulations, policies, and procedures related to Teller and other branch operations Assist the Head Teller on additional operational procedures as necessary, including quarterly branch assessments May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates Perform other related duties as assigned Qualifications High school diploma or equivalent required 1 year teller experience and/or previous cash handling experience preferred 6 months of customer service experience preferred Ability to communicate with customers and identify opportunities to help customers with their financial needs by identifying cues and clues while processing their transaction 10-Key skills Mathematical skills, including the ability to count cash and coin in a fast paced environment Good interpersonal skills Effective written and verbal communication skills Knowledge of and the ability to learn bank products and solutions Ability to travel for training, other development opportunities, and between branches, as needed For all Senior Tellers: Minimum of 1 year successful teller experience Minimum of 1 year previous back-up Head Teller experience required Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
$31k-35k yearly est. 5d ago
Temporary Position: Travel Teller
Seacoast National Bank 4.9
Saint Petersburg, FL jobs
. This TEMPORARY role will begin on February 23, 2026. This Temporary position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. Responsible to balance cash drawers, assist customers with product line information and provide a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals in order to support the organization's goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Develop an introductory understanding of consumer deposit and lending products and processes. Develop proficiencies in outbound calling process. Develop skills to identify referral opportunities with internal business partners. Observe presentations regarding banking products/services through networking events. Develop a strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Operations Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures. Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies. Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. May be assigned vault responsibilities. EDUCATION and/or EXPERIENCE: High School diploma or equivalent required. Minimum of 6 months cash handling experience required. Minimum of 6 months previous experience in retail sales and/or financial services experience preferred. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. This TEMPORARY role will begin on February 23, 2026. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-36k yearly est. 4d ago
Temporary Position: Travel Teller - March 16th Start
Seacoast National Bank 4.9
West Palm Beach, FL jobs
. This TEMPORARY role will begin on March 16, 2026. This Temporary position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. Responsible to balance cash drawers, assist customers with product line information and provide a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals in order to support the organization's goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Develop an introductory understanding of consumer deposit and lending products and processes. Develop proficiencies in outbound calling process. Develop skills to identify referral opportunities with internal business partners. Observe presentations regarding banking products/services through networking events. Develop a strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Operations Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures. Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies. Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. May be assigned vault responsibilities. EDUCATION and/or EXPERIENCE: High School diploma or equivalent required. Minimum of 6 months cash handling experience required. Minimum of 6 months previous experience in retail sales and/or financial services experience preferred. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. This TEMPORARY role will begin on March 16, 2026. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-36k yearly est. 5d ago
Teller - Palm City/Martin Downs
Seacoast National Bank 4.9
Port Saint Lucie, FL jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Develop an introductory understanding of consumer deposit and lending products and processes. Develop proficiencies in outbound calling process. Develop skills to identify referral opportunities with internal business partners. Observe presentations regarding banking products/services through networking events. Develop a strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Operations Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures. Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies. Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. May be assigned vault responsibilities. EDUCATION and/or EXPERIENCE: High School diploma or equivalent required. Minimum of 6 months cash handling experience required. Minimum of 6 months previous experience in retail sales and/or financial services experience preferred. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-36k yearly est. 2d ago
Teller
Needham Bank 3.8
Needham, MA jobs
Job Level : Entry Level (less than 2 years) Level of Education : High School/GED Job Type : Full-Time/Regular Date Updated : 01/16/2026 Years of Experience : Up to 2 Years Starting Date : Invalid Date Salary : $0 Job Summary: Proficiently perform teller function, processing transactions with accuracy and balance according to the Bank's standards, policies and procedures. Increase the Bank's market share by maximizing sales opportunities through relationship management and business development efforts. Qualifications: To perform this job successfully, the individual must be able and willing to perform all essential duties satisfactorily. This document is not intended to be an exhaustive list of all essential duties required. Reasonable accommodations, as determined by management on a case-by-case basis, may be made to enable individuals with disabilities to perform essential duties. ESSENTIAL DUTIES & RESPONSIBILITIES Demonstrate awareness, commitment and dedication to servicing and building customer relationship Gain full knowledge of the products and services offered by the Bank Promote bank products, contributes to referrals and refer or resolve customer inquiries concerning accounts or other banking services Responsible for operational compliance and adherence to bank policies and procedures Gain full understanding and knowledge of the teller function Consistently deliver exceptional customer service Perform additional duties as requested, needed or assigned Experience and Skills JOB REQUIREMENTS Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings Ability to lift 30 pounds Basic knowledge of keyboard and computer skills Ability to perform basic arithmetic operations with the use of a calculator Must have basic business acumen and professionalism Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated Must have reliable transportation Must be flexible and able to adapt to new job locations and re-assignments as directed Fluent in written and verbal English Ability to adhere to Needham Bank's Core Values ( Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing ) EDUCATION & EXPERIENCE High School Diploma or GED Up to two years of teller or cash handling experience with accurate balancing record Customer service experience and/or sales experience preferred PAY RANGE: $20.00 - $21.85/hourly The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well. At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity. Back to job search
$20-21.9 hourly 2d ago
Bank Teller
Farmers National Bank of Canfield 4.7
Massillon, OH jobs
Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products Participate in the bank's referral program and utilize any applicable technology and/or programs to effectively show results Will be expected to meet specific referral goals on a weekly, monthly, quarterly and/or yearly basis Operate and balance a terminal and cash drawer daily Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal Accept checks for cashing in accordance to FNB check handling procedures Participate and successfully complete all required training courses Willingness to be flexible with a strong desire to create a work environment conducive to teamwork Assist with various duties associated with money shipments/orders, etc. Willingness to perform additional branch duties and responsibilities outside the realm of processing transactions Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures Motivation to make outbound sales calls to current and prospective clients Flexibility with work schedules to accommodate branch staffing requirements in order to service needs Maintain a position of trust and responsibility by keeping all customer business and personal information confidential Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank Must be able to work in a team environment, in a positive manner, with coworkers and the public Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations Regular, predictable attendance is an essential requirement of this position Complete all other duties as assigned QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: High School diploma or General Education degree (GED) Proven cash handling experience Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment Customer service and/or sales experience at any level E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran Qualifications EducationHigh School (required) Skills Sales Experience (preferred) Cash Handling (required) Customer Service (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$27k-31k yearly est. 4d ago
Teller - Mulberry Grove (The Villages)
Seacoast National Bank 4.9
The Villages, FL jobs
*Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations and on-site only* About the Organization: Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. "We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way." -Founder Harold Schwartz. Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance. About the Position: Citizens First Bank is hiring for a Teller for our Mulberry Grove Branch! As a Teller at Citizens First Bank, you'll deliver exceptional customer service at the teller window while efficiently handling a range of retail banking transactions. You will maintain control of cash, perform various teller-related operational tasks, display a positive upbeat demeanor, all while meeting all CFB Teller Standards and adheres to compliance requirements. Key Responsibilities of the Teller: Follows the Bank's CIP to obtain assurance that the customer is properly identified Queries the customer(s) stated purpose/reason/objective for conducting transactions, such as wires and large cash deposits or withdrawals or other transactions requested by the customer Reports any unusual or suspicious customer activity to BSA, Compliance and/or Security Maintains security of the working environment while meeting CFB Teller Standards. This may include, but is not limited to, balancing daily with minimal differences and/or errors and adherence to all CFB Teller Policies and procedures Processes a variety of transactions including, but not limited to, general paying and receiving items, utility payments and foreign and consignment items in accordance with CFB policy and procedure Adheres to all compliance requirements including, but not limited to, preparing Currency Transaction Reports and placing appropriate holds 7. Further assists customers by listening to their needs, identifying products/services that meet or exceed those needs and directing them to the appropriate department or individual (i.e., loans, new accounts, trust, investments, etc.) Teller Requirements: Minimum: *High school diploma or equivalent required, six months in a customer service/retail environment. Must be able to withstand varying degrees of stress, must be able to attend work regularly and on time and perform the requirements of the position with little supervision. *Must have the ability to meet and greet internal and external customers in a professional, positive manner, ability to communicate effectively, ability to be function as a member of a team including participating in branch activities and displaying positive behavior. *Must have basic computer skills using Microsoft Office (Outlook, Word, Excel), good typing skills and skilled in using a 10-key calculator. Preferred: *Previous teller experience in a banking or related environment or at least six months-one year of cash handling. Teller Benefits: Citizen's First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K , and generous vacation allowance. All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building. Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities. Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-36k yearly est. 4d ago
Bank Teller
Farmers National Bank of Canfield 4.7
Hudson, OH jobs
Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products Participate in the bank's referral program and utilize any applicable technology and/or programs to effectively show results Will be expected to meet specific referral goals on a weekly, monthly, quarterly and/or yearly basis Operate and balance a terminal and cash drawer daily Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal Accept checks for cashing in accordance to FNB check handling procedures Participate and successfully complete all required training courses Willingness to be flexible with a strong desire to create a work environment conducive to teamwork Assist with various duties associated with money shipments/orders, etc. Willingness to perform additional branch duties and responsibilities outside the realm of processing transactions Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures Motivation to make outbound sales calls to current and prospective clients Flexibility with work schedules to accommodate branch staffing requirements in order to service needs Maintain a position of trust and responsibility by keeping all customer business and personal information confidential Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank Must be able to work in a team environment, in a positive manner, with coworkers and the public Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations Regular, predictable attendance is an essential requirement of this position Complete all other duties as assigned QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: High School diploma or General Education degree (GED) Proven cash handling experience Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment Customer service and/or sales experience at any level E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran Qualifications EducationHigh School (required) Skills Sales Experience (preferred) Cash Handling (required) Customer Service (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$27k-31k yearly est. 5d ago
Teller-Full Time
Northwest Bank 4.8
Bloomington, IN jobs
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. ESSENTIAL FUNCTIONS: Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services. Actively engage with and greet customers and take ownership to resolve any customer issues or concerns Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications. Exceptional delivery of our 5 Culture Promises Complete educational training as assigned and self-educate using bank designed programs and applications Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings Knowledge and adherence to all security and dual control processes Responsible to participate in branch opening and closing tasks as needed Protect the bank from unnecessary risk by following compliance, risk, and operational procedures Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed Work evening hours and weekends as scheduled, assigned, or necessary Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment KNOWLEDGE, SKILLS, & ABILITIES: Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Knowledge of computers and the Teller System QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School Diploma or equivalent preferred Work Experience: Customer service experience preferred Cash handling experience preferred Banking and/or retail experience preferred All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position! Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
$28k-32k yearly est. 4d ago
Teller
Needham Bank 3.8
Westwood, MA jobs
Job Level : Entry Level (less than 2 years) Level of Education : High School/GED Job Type : Full-Time/Regular Date Updated : 01/16/2026 Years of Experience : Up to 2 Years Starting Date : Invalid Date Salary : $0 Job Summary: Proficiently perform teller function, processing transactions with accuracy and balance according to the Bank's standards, policies and procedures. Increase the Bank's market share by maximizing sales opportunities through relationship management and business development efforts. Qualifications: To perform this job successfully, the individual must be able and willing to perform all essential duties satisfactorily. This document is not intended to be an exhaustive list of all essential duties required. Reasonable accommodations, as determined by management on a case-by-case basis, may be made to enable individuals with disabilities to perform essential duties. ESSENTIAL DUTIES & RESPONSIBILITIES Demonstrate awareness, commitment and dedication to servicing and building customer relationship Gain full knowledge of the products and services offered by the Bank Promote bank products, contributes to referrals and refer or resolve customer inquiries concerning accounts or other banking services Responsible for operational compliance and adherence to bank policies and procedures Gain full understanding and knowledge of the teller function Consistently deliver exceptional customer service Perform additional duties as requested, needed or assigned Experience and Skills JOB REQUIREMENTS Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings Ability to lift 30 pounds Basic knowledge of keyboard and computer skills Ability to perform basic arithmetic operations with the use of a calculator Must have basic business acumen and professionalism Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated Must have reliable transportation Must be flexible and able to adapt to new job locations and re-assignments as directed Fluent in written and verbal English Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing) EDUCATION & EXPERIENCE High School Diploma or GED Up to two years of teller or cash handling experience with accurate balancing record Customer service experience and/or sales experience preferred PAY RANGE: $20.00 - $21.85/hourly The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well. At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity. Back to job search
$20-21.9 hourly 2d ago
Teller
United Business Bank 4.2
Mountainair, NM jobs
Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you. About United Business Bank We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy. About the Position... The Teller is an onsite position and does not have remote opportunities. The Teller is responsible for providing a variety of paying and receiving functions for clients in person, via phone, and through the mail, ATM and Night depository, including processing deposits, withdrawals, loan payments, cashiers checks, cash advances, stop payments, tax payments and wires. The Teller is responsible for balancing each days transactions and verifying cash totals. The Teller will assist clients promptly, courteously, efficiently and professionally and they also assist clients with bookkeeping and checking account problems. The Teller answers clients questions regarding the Banks products and services and they are also responsible for actively cross-selling the Banks products and services. The Teller might also perform other duties including signature verification, and remote deposit capture review. The Teller will also assist the Branch Manager and the Sr. Regional Branch Administrator with other duties as assigned. Qualifications About You... You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following: Education/Certification: High school graduate or equivalent. Required Knowledge: Knowledge of Teller and Operations procedures. Basic understanding of banking products, services and operations. Experience Required: Abilities generally acquired on the job in 12 months. Skills/Abilities: Good communication skills. Professional appearance, dress and attitude. Good math skills. Ability to use Microsoft Office software package. Location: Onsite, no remote We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$26k-29k yearly est. 3d ago
Teller II
Water and Power Community Credit Union 3.7
Los Angeles, CA jobs
Role: To provide value-added quality service to the membership by efficiently, accurately and continuously handling member transaction, cross-selling credit union products and services, and providing back-up operational support to the Assistant Manager and Lead Teller. Provides leadership and motivation to teller staff in order to reach organizational objectives and goals. Major Duties and Responsibilities 25% - (Job Knowledge) - Proficient in processing all teller transactions including deposits, withdrawals, loan payments, night drop, bank by mail transactions, payroll deduction, money orders and cashier checks. May be responsible for placing or maintaining branch cash orders, negotiable items, audit logs and ensuring that the daily branch balancing procedures are completed in a timely manner. Provides prompt and accurate information to the member and conducts complex account research. Provides in depth level of knowledge and skill in the operational aspects of the teller area. 20% - (Member Focus) - Proficiently provides prompt and accurate information to the member and conducts moderate to complex account research or inquires. Proficient balancing a cash drawer and daily transactions within established credit union guidelines to ensure accuracy and prevention of losses. Ensures compliance with all credit union member service standards. 20% - (Leadership) -May act as a lead person or provide overrides as directed by branch management. May be asked to oversee the teller area to deliver exceptional service to the membership in the absence of the Lead Teller. May be asked to monitor activities to ensure that they are in compliance with established credit union policies and procedures. Provides feedback to supervisor and other service centers on any issues that can improve performance. Provides feedback to supervisor on staff performance evaluations and recommends appropriate actions. 10% - (Business Development) - Proficiently promotes a retail environment by cross-selling and referring credit union products and services. Supports the needs of the manager and sales division by assisting wherever needed. Required to meet and maintain minimum sales objectives assigned by branch management. 10% - (Communication) - Maintains professional standards with all member and staff contacts, written correspondence, and overall personnel and branch appearance. Composes correspondence and communicates with members as necessary. 10% - (Teamwork and Cooperation) - Maintains effective communications between branch and other service centers. Is willing to provide support to other service centers in order to achieve exceptional member service. 5% - Other duties as assigned. Additional Responsibilities: To provide friendly, professional, personal service to all members. To balance at least 98% of the time. Complete all work process with minimum of errors and a high degree of quality with minimal supervision. Required to meet and maintain minimum sales objectives assigned by the Branch Manager. Supports the needs of the Sales Division by assisting wherever needed to ensure member demand with sales and service delivery. Utilize TQM tools and techniques, such as flowcharting, brainstorming, check sheets, and charts to continuously improve work processes; demonstrates and promotes teamwork. Performs all duties in compliance with credit union policies and appropriate regulatory statutes. May be required to work on Saturdays on request by the Branch Manager. You are required to attend Sales events. May be required to travel to other Service Centers for staff coverage. Qualifications Education Education: High School Diploma, G.E.D., or equivalent required. Experience Minimum of two to five years customer service and retail sales experience with a proven track record of two years in cash handling experience or two years branch operations experience. Abilities, Knowledge and Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/ or outside the organization, generally regarding routine matters for purpose of giving or obtaining information which may require some discussion. Other Skills: Intermediate knowledge of computers and applications, Microsoft Windows, Microsoft. Word, Microsoft Excel, Internet Browser experience, excellent verbal and written skills. Ability to communicate clearly and to be understood in English, both in writing and verbally, by telephone and face to face. Ability to sit in increments of 2-3 hours at a time during the workday. Ability to stand in increments of 2-3 hours at a time, walk one hour per day, and bend/reach a distance of two to four feet. Ability to operate computer terminal, printer and calculator for extended periods of time. Ability to stand while conducting member's transactions. Ability to organize financial records in chronological and/ or alpha/ numeric files. Ability to make sound decisions Ability to act as a lead person as directed by branch management. Ability to perform basic Lead Teller functions. Performs all duties and assignments in compliance with credit union policies and appropriate regulatory statutes, including BSA regulations and those that correspond with specific job duties. This Position Description is not a complete statement of all duties and responsibilities comprising this position. Water and Power Community Credit Union is an Equal Employment Opportunity Employer. Water and Power Community Credit Union is committed to a proactive program of affirmative action and diversity development. The Company will continue to recruit, hire, train, and promote into all job levels without regard to race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income, or veteran status.
$31k-37k yearly est. 4d ago
Teller - Taraval Area
First Bank 4.6
San Francisco, CA jobs
Banking Specialist I This position, Banking Specialist I, may be called by many other names: Teller, Client Service Representative, Member Services, etc. At First Bank, we choose to call you a "specialist" because that is what you are! You are the front line or first point of contact providing client service for our clients, and you specialize in the products and services that help our clients meet their current and future financial needs. What You Will Be Doing Supporting our Bank's culture and client-friendly environment by greeting clients with a courteous and friendly demeanor, including greeting clients by name when possible. Ensuring continued relationships with our clients by processing client transactions such as deposits, withdrawals, payments, check cashing, etc. courteously, accurately and as expeditiously as possible. Expanding the use of alternative delivery systems by explaining the merits of other systems such as Online Banking System, Online Bill Pay, ATM network, Debit Card, and Client Contact Center. Protecting the interests of the Bank and our clients by following all security, regulatory and audit procedures, including daily balancing of individual teller drawers, ATM, and vault, if needed. Maintaining of proper dual control and appropriate holds. Accurately balancing assigned cash drawer on a daily basis. Immediately reporting out of balance conditions to branch management. Furthering personal development by actively seeking out and maintaining basic product knowledge of all Bank products. This may be obtained through training courses, branch meetings, corporate communications, etc. Contributing to the Bank's success by identifying sales opportunities and referring clients to the appropriate area. Working towards achievement of branch and individual sales and referral goals. Driving branch profitability and client satisfaction by getting to know clients and encouraging their consideration of other Bank products where they may benefit the clients' needs. (In-Store) Should cultivate relationship with retail store associates. High School Diploma or Equivalent Minimum of 12 months previous client service experience preferred Previous cash-handling experience required Previous banking experience strongly preferred NLMS registration preferred Developed customer service skills, including written and verbal communication Ability to use a PC and alpha/numeric keyboard Flexible work week schedule, which may include Saturdays
$32k-36k yearly est. 4d ago
Video Teller
Honor Credit Union 3.8
Saint Joseph, MI jobs
Video Teller Location: St. Joseph, MI Job Id: 3097 # of Openings: 3 Video Teller - St. Joseph (Part-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR": Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a "WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor. Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs. WHAT WE ARE LOOKING FOR: Provides excellent member experience by building and maintaining strong professional relationships through the Video Teller Machines. Assist members with accurately processing a variety of video teller transactions, including processing deposits, withdrawals, loan payments, cash advances, and other various requests. Maintains a high-level of confidentiality and accuracy while balancing each transaction and verifying cash totals. Actively engages members to identify unrealized financial needs and recommends effective solutions. Supports Contact Center growth by achieving established referral goals. Ensures members are promptly and professionally served. WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION: High School diploma or equivalent. EXPERIENCE REQUIRED: Six months to two years of similar or related experience, including time spent in preparatory positions. Customer service and data entry experience is preferred. KNOWLEDGE/SKILLS/ABILITIES: Knowledge of Company products, sales policies, and procedures. Must have a demonstrated ability to keep finances in order. Strong listening, verbal, and written communication skills. At all times follow the core values of the credit union - honesty, truth, respect, and integrity. Must be highly detailed. WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer: Medical with prescription coverage, Dental, and Vision. 401k employer contribution & matching program. Incentive eligible. Paid time off and paid holidays (including your birthday!). Paid community volunteer hours. Wellbeing spending account. Various discounts on credit union products and services for team members & their families. Additional perks included. Apply for this Position
$30k-34k yearly est. 4d ago
Universal Banker
The Farmer's Bank 3.9
Westfield, IN jobs
Apply Description The Universal Banker role allows employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. A Universal Banker can service a customer both at a teller window as well as at a customer service desk, depending on the needs of the customer in front of them. The primary role of a Universal Banker is to hold conversations with customers, understand their needs, and match financial solutions the bank offers to help the customer achieve Financial Well-Being, in a friendly, ethical, and efficient manner. Universal Bankers may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays. Requirements Job Responsibilities 1. Customer Service and Sales. 2. Educate customers on solutions that meet their needs, including new accounts, services, and digital 3. Make complete recommendation to ensure Financial Well-Being of the customer (cross selling) 4. Engage customers by following up through onboarding or campaigns 5. Maintenance accounts by changing addresses and names; order checks and close accounts as needed. 6. Assist customers by answering financial questions, expose fraud, explain bank services and service charges 7. Open/Close Night Drop with dual control processes for various Night-Drop and mail. 8. Other Duties as Assigned. Competencies Required 1. Competency #1: Customer Relations * The degree which customer service and professional rapport is demonstrated in the day-to-day business environment. Such as being polite and attentive, or focused on the needs of the customer. 2. Competency #2: Attitude * The degree to which one is positive, constructive, and supportive toward customers, employees, and the company. The level of enthusiasm and commitment demonstrated in job performance. 3. Competency #3: Accountability * The degree which one is answerable and responsible for actions and performance either individually or on a team 4. Competency #4: Teamwork & Cooperation / Organization Relations * The degree to which the employee works with peers and other internal departments to create a collaborative, cooperative, and productive working environment. The level of response to customer requests, both internally and externally. Anticipation and control of obstacles. The level of demonstrated team, sensitivity, support, and respect. 5. Competency #5: Attention to Detail * The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules. 6. Competency #6: Job Knowledge (Basic) * The level of knowledge, skills and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education. 7. Competency #7: Productivity * The level of work output or efficiency as compared to a standard or compared to others. The ability to use time and resources well.
$31k-35k yearly est. 4d ago
Universal Banker
The Farmer's Bank 3.9
Tipton, IN jobs
Apply Description The Customer Care Representative role allows employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. A Customer Care Representative can service a customer both at a teller window as well as at a customer service desk, depending on the needs of the customer in front of them. The primary role of a Customer Care Representative is to hold conversations with customers, understand their needs, and match financial solutions the bank offers to help the customer achieve Financial Well-Being, in a friendly, ethical, and efficient manner. Universal Bankers may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays. 1. Customer Service and Sales. 2. Educate customers on solutions that meet their needs, including new accounts, services, and digital 3. Make complete recommendation to ensure Financial Well-Being of the customer (cross selling) 4. Engage customers by following up through onboarding or campaigns 5. Maintenance accounts by changing addresses and names; order checks and close accounts as needed. 6. Assist customers by answering financial questions, expose fraud, explain bank services and service charges 7. Open/Close Night Drop with dual control processes for various Night-Drop and mail. 8. Other Duties as Assigned. Requirements Competencies Required 1. Competency #1: Customer Relations * The degree which customer service and professional rapport is demonstrated in the day-to-day business environment. Such as being polite and attentive, or focused on the needs of the customer. 2. Competency #2: Attitude * The degree to which one is positive, constructive, and supportive toward customers, employees, and the company. The level of enthusiasm and commitment demonstrated in job performance. 3. Competency #3: Accountability * The degree which one is answerable and responsible for actions and performance either individually or on a team 4. Competency #4: Teamwork & Cooperation / Organization Relations * The degree to which the employee works with peers and other internal departments to create a collaborative, cooperative, and productive working environment. The level of response to customer requests, both internally and externally. Anticipation and control of obstacles. The level of demonstrated team, sensitivity, support, and respect. 5. Competency #5: Attention to Detail * The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules. 6. Competency #6: Job Knowledge (Basic) * The level of knowledge, skills and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education. 7. Competency #7: Productivity * The level of work output or efficiency as compared to a standard or compared to others. The ability to use time and resources well.
$31k-35k yearly est. 4d ago