TruckPro is seeking a Hybrid Service Writer / Diesel Mechanic who will be responsible for serving as the primary point of contact for customers, handling all aspects of service intake and communication, and performing hands-on repairs on diesel-powered vehicles and equipment. This dual-role position requires a professional who can effectively manage customer expectations while expertly diagnosing, maintaining, and repairing diesel engines and systems.
Benefits for Service Writer/Diesel Mechanic:
Competitive Pay
Paid Training
Employee Referral Bonus
Medical, Dental and Vision
401K - with company match
Paid Time Off - NO WAITING PERIOD
Paid Holidays
Safety Boot Purchase Reimbursement
Unique company culture that values its people
A hybrid service writer and diesel mechanic role combines the duties of customer service and vehicle repair into a single role. This position requires a professional with a dual skill set: excellent communication and customer-facing skills, along with a deep mechanical and electrical knowledge of diesel engines and heavy-duty vehicles.
Service Writer Responsibilities Include:
Greet customers, listen to their descriptions of vehicle problems, and ask probing questions to diagnose issues
Translate customer concerns and symptoms into detailed, accurate repair orders for the shop's records
Provide comprehensive and transparent cost estimates for parts and labor, and obtain customer authorization before beginning repairs
Communicate proactively with customers throughout the repair process, providing updates on progress, explaining complex repairs in simple terms, and notifying them of any changes to the estimate or timeline
Process invoices, handle billing, and ensure all warranty paperwork is completed correctly
Schedule service appointments and manage the shop's workflow to ensure efficient operations
Coach, train, and mentor mechanics/technicians
Diesel Mechanic Responsibilities Include:
Perform diagnostic tests using specialized software and tools to identify mechanical and electrical problems in diesel engines, transmissions, and other vehicle systems
Conduct thorough inspections and follow a diagnostic checklist to ensure all critical parts of heavy-duty trucks, construction equipment, or other diesel-powered machinery are examined
Perform preventative and routine maintenance, including oil changes, fluid level checks, wheel balancing, and tire rotation
Repair or replace faulty components, such as engines, brake systems, steering mechanisms, and electrical systems, using hand and power tools
Perform welding and driveline repairs (requires hot work awareness)
Test-drive vehicles after repairs to ensure they operate correctly and have been fixed to standard
Maintain a clean and safe work environment, adhering to all safety regulations and disposal procedures
Service Writer/Diesel Mechanic Candidates Will Have:
Comprehensive understanding of service operations in the heavy-duty truck industry (
Prior experience as a service writer or service advisor is highly desirable)
5+ years hands-on experience as a diesel mechanic or technician (
within heavy-duty industry required
)
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical customers
Solid knowledge of diesel engine systems, repair procedures, and maintenance protocols
Proficiency with diagnostic software, shop management systems, and basic office software (i.e.,
diesel laptop, Eaton, Bendix, ABS Brakes, JPro
)
Excellent organizational and problem-solving skills, with the ability to multitask in a fast-paced environment
A valid driver's license and a clean driving record (
required
)
Current or ability to obtain at company expense: CDL Class B or Class A (
required
)
Relevant certifications, such as those from the National Institute for Automotive Service Excellence (ASE), are a plus
A degree or certification in diesel technology, or a related field (
preferred
)
Proficient with MS Office Suite products with ability to conduct basic tasks in Excel
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
The work is active
Typically the associate will lift, pull and move heavy duty truck parts that might be in excess of 50+ lbs
The associate will also have to do the following throughout the day: walking, bending, twisting, stepping, stooping, reaching, lifting, and pushing
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
While performing the primary duties of the job, the associate will be regularly exposed to dirt, dust, fumes, and noise and temperature variances
E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
"TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information, or any other characteristic protected by law."
#LI-MW1
$27k-34k yearly est. 22h ago
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Human Resources Lead
Rural King Supply 4.0
South Bloomfield, OH job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Purpose of the Human Resources Lead is to assist with various human resources functions and to provide support to both management and associates at their location. This role plays a vital part in ensuring a positive and productive work environment while upholding company policies and legal compliance. The HR Lead will be responsible for overseeing employment-related activities at the location level, which include but are not limited to staffing, timekeeping, record keeping of performance coaching, benefits administration, and training coordination.
Promote positive associate relations through effective communication and fostering a supportive work culture.
Play a vital role in shaping the perception of our company and our values. Communicate with professionalism, empathy, and enthusiasm to deliver a positive experience to all.
Review applications to assess candidate qualifications and suitability for open positions.
Conduct initial phone screenings to evaluate candidate skills, experience, and cultural fit.
Coordinate and schedule interviews between candidates and store management, ensuring a smooth and positive candidate experience.
Coordinate and facilitate new hire onboarding to provide a smooth and positive new hire experience.
Plan and take part in community events to enhance hiring efforts and promote employment opportunities.
Coordinate and conduct new associate orientations, ensuring a smooth onboarding experience.
Prepare and maintain accurate and up-to-date associate records in the Human Capital Management system, including personal information, attendance, leave management, and all other relevant documentation.
Assist with benefits administration and enrollment processes.
Coordinate and conduct training sessions on assorted topics, including workplace policies, positions specific training, and associate development.
Support performance management processes, aiding with goal setting, performance evaluations, and associate development plans.
Serve as a point of contact for associates, addressing inquiries promptly and providing guidance.
Assist your HR Business Partner to resolve associate conflicts and disciplinary issues, adhering to company policies and legal requirements.
Partner with the Store Support Center Human Resources and the Store Manager with policy, procedure, and initiatives.
Maintain associate communication by removing outdated communications and posting current information on RK programs, benefits, schedules, location performance, wellness, safety compliance, and other pertinent information.
Oversee the location's safety program including maintaining the accident/incident files, communicating daily safety topics, completing the safety audits, and completing accident reviews.
Maintain a strong code of ethics and high degree of confidentiality of information about all company, associate, community, legal, and all other matters.
Regularly communicate, both written and verbally, with partners from Store Support Center in a professional manner.
Use general office equipment such as telephone, copy machine, fax machine, and computer.
May be required to work evenings and weekends.
Oversee monthly cash reporting as needed.
Maintain office and breakroom supplies.
Maintain breakroom and training space standards.
Participate in cross-training for flexibility in various departments and responsibilities.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
At least 2 years of human resources experience or equivalent combination of experience and education.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Excellent customer service skills.
Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
Comfortable navigating computer systems and software to assist customers or manage activities.
Possession of a growth mindset, characterized by a belief in the ability to develop talents and intelligence through hard work, dedication, and continuous learning.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related activities.
Pay Scale $17.25-$21.10
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$69k-120k yearly est. 12d ago
Part-Time Store Cashier/Stocker
Aldi 4.3
Mount Vernon, OH job
Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a member of our team, you'll be operating the registers or other machinery, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that offers up something new each day.
Position Type: Part-Time
Average Hours: Fewer than 30 hours per week
Starting Wage: $18.50 per hour
Wage Increases: Year 2 - $19.00 | Year 3 - $19.50 | Year 4 - $19.50 | Year 5 - $20.50
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
• Collaborates with team members and communicates relevant information to direct leader
• Upholds the security and confidentiality of documents and data within area of responsibility
• Other duties as assigned
Cashier Responsibilities:
• Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays neatly
• Provides exceptional customer service, assisting customers with their shopping experience
• Provides feedback to management on all products, inventory losses, scanning errors, and general issues
• Participates in taking store inventory counts according to guidelines and monitoring inventory for accuracy
• Adheres to cash policies and procedures to minimize losses
Stocker Responsibilities:
• Stocks shelves and rotates product properly to guarantee fresh product is available for the customer
• Follows merchandising planograms to create excellently merchandised displays
• Organizes new inventory, removes and breaks down empty boxes
• Operates machinery and follows all safety procedures
Physical Demands:
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
• Stocker: Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
Qualifications:
• You must be 18 years of age or older
• Ability to provide prompt and courteous customer service
• Ability to perform general cleaning duties to company standards
• Ability to interpret and apply company policies and procedures
• Excellent verbal communication skills
• Ability to work both independently and within a team environment
• Effective time management
• Knowledge of products and services of the company
• Cashier: Ability to operate a cash register efficiently and accurately
• Cashier: Comply with state and local requirements for handling and selling alcoholic beverages
• Stocker: Ability to operate equipment safely and properly, including electric/manual hand jack, floor scrubber, and cardboard baler
• Stocker: ALDI Stockers must have morning availability to accommodate store operational responsibilities and be available to work morning shifts with start times as early as 5:00 a.m.
Education and Experience:
• High School Diploma or equivalent preferred
• Prior work experience in a retail environment preferred
• A combination of education and experience providing equivalent knowledge
ALDI offers competitive wages and benefits, including:
401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
In addition, eligible employees are offered:
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance
Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
$18.5-19.5 hourly 1d ago
Store Manager
Rural King Supply 4.0
Columbus, OH job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistant managers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$30k-41k yearly est. 4d ago
Graphic Designer - Catalog
Arhaus 4.7
Boston Heights, OH job
Since 1986, our mission at Arhaus has been simple. We design and build heirloom quality products while holding true to our commitment to use earth-friendly materials and to give back whenever possible. We are looking for someone who shares our love of story-telling and believes passionately in the value of heirloom quality artisan furniture, sustainability, and our mission to continue to learn and grow as a brand. The Graphic Designer of Catalog will support the Creative Team in translating art direction into effective and highly creative photo driven layouts for seasonal catalogs and additional consumer and internal facing projects. You will use your passion for elevated design, photography, and Photoshop to create beautiful layouts, and to reimagine interior spaces. You bring a passion for brainstorming and collaborating on projects in a team-based atmosphere and the proven ability to own designs from start to finish.
Key Responsibilities
Creating multiple catalog layout solutions that explore different expressions of elevated Typesetting and photographic compositions, to present options for final layout selection.
Photoshopping images to align photography with the Creative Director's vision for art direction.
Support the Creative Director's vision by creating mood boards including gathering inspiration for interior design direction, photo art direction, floral direction, layout direction, color direction, furniture direction, location direction, and set direction.
Preparing presentations for catalog concept reviews and catalog pagination reviews.
Manage multiple design projects, and other design deliverables simultaneously.
Participate in design reviews with a range of stakeholders across the organization.
Drive design projects through all creative phases, from concept, to photoshoot planning, to design reviews, to passing off final files.
Responsible for presenting your work to the team, routing files for approval, and releasing organized files to production partners when approved.
Maintain accountability for overall quality of creative work.
Partner with Marketing leads to explore designs that elevate the brand and excite customers.
Experience/Requirements
Creative portfolio showing your superior understanding of Photoshop with multiple visual examples of different Photoshop techniques.
Graphic design portfolio demonstrating photo driven layouts and print-based design solutions with an elevated aesthetic.
Exceptional creative concepting ability, as evidenced by a diverse portfolio of graphic design projects.
Eye for visual storytelling with elevated photography, typesetting and graphic design.
Experience ensuring designs translate to printed pieces.
Organized and able to prioritize, multi-task, and work independently through ambiguity.
Experience creating photo driven designs and maintaining consistent typographic standards.
Strong project management skills as an individual contributor and the ability to influence others as a project leader.
Able to work well in cross-functional teams.
Excellent presentation, collaboration, and communication skills, as well as a strong customer service mentality, and ability to build and maintain relationships.
Visual design expertise demonstrated through mockups, prototypes, and style guides.
Fluent in English, with excellent communication, presentation, and social skills.
Strong communication, presentation, and interpersonal skills including the ability to communicate design concepts appropriately to different audiences in varying levels of the organization.
Bachelor's Degree in Advertising, Design, or other relevant field.
Fluent in Photoshop, InDesign, and Adobe Creative Suite.
Passion for Interior design, creative drawing and painting with examples of your work is a plus.
EMPLOYEE BENEFITS
• Exceptional advancement opportunities
• Competitive earnings, bonus opportunities, and generous employee discount
• Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status)
• Flex spending plan
• 401K retirement program and 529 college savings plan
• Paid vacations and holidays (Full-time employees only)
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
$33k-46k yearly est. 4d ago
Associate Merchandise Planner
Arhaus 4.7
Boston Heights, OH job
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used - and loved - for generations.
The Associate Merchandise Planner is responsible for creating and maintaining monthly and yearly financial plans for their assigned categories and effectively partnering with the Merchandising, Sourcing, Channel (Stores / Ecom) and Distribution & Logistics teams on identifying and implementing strategies to achieve the approved plans.
Essential Duties & Responsibilities:
Develop annual / seasonal / monthly category merchandise financial plans in accordance with company goals, historical performance and trend analysis.
Create SKU level sales and inventory plans for seasonal Investment Reviews to ensure the correct inventory levels in place to support category plans.
Continuously analyze and reforecast the Open to Buy and recommend / execute strategies to maximize opportunities and minimize risk.
Monitor and manage inventory levels throughout product lifecycle to stay in line with the turn and inventory plan, partnering with Sourcing and Vendors to adjust on order where appropriate.
Develop and execute price actions to drive sales and margin across new products, promotions and markdowns.
Evaluate stock and sales by store or DC for replenishment product and make recommendations to balance inventory and drive SKU productivity.
Conduct detailed SKU hindsight analysis and present findings and actions to maximize SKU productivity, margin and turn.
Set and communicate KPI targets and updates (e.g. SKU Count & Productivity, Sales, Margin and Inventory targets) to Merchandising partners
Requirements:
Bachelor's Degree or equivalent business experience
Minimum 3 years of experience in Merchandise Planning, Allocation or Buying
High proficiency in Excel
Thorough understanding of retail math
Strong analytical curiosity and critical thinking
Drive to problem-solve, continuously improve and execute
Strong written and verbal communication skills
Self-motivated and able to work in a dynamic / fluid environment with efficiency, accuracy and sense of urgency
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
$50k-81k yearly est. 2d ago
Social Media Content Creator
Printfly Corporation 4.1
Remote or Philadelphia, PA job
About Us
RushOrderTees is one of the biggest names in custom apparel - and we're ready to level up our social game. We're looking for a creative powerhouse who lives and breathes content, knows what's trending before it trends, and isn't afraid to jump in front of the camera and make magic happen.
If you're the friend everyone asks to film their videos… If you constantly say “this would be a great TikTok”… If your followers actually
engage
with your content…
We want you.
What You'll Be Doing
Filming and creating high-energy, scroll-stopping content for TikTok, IG Reels, YouTube Shorts, and more
Featuring as on-camera talent to tell our brand story in fun, real, behind-the-scenes ways
Using your existing influence to help grow our reach and build authentic brand moments
Dreaming up creative concepts that show off our custom apparel + production process
Editing your content into polished, platform-ready videos
Jumping on trends, challenges, POVs, and viral sounds
Working closely with our marketing team to bring big ideas to life
What We're Looking For
You MUST have a strong TikTok and/or Instagram following
A portfolio of content that shows your personality, creativity, and editing skills
Confidence on camera - you love being the face of the content
Ability to film and edit short-form video independently
Passion for staying ahead of social trends and cultural moments
A fun, bold, imaginative voice that fits influencer-style storytelling
Bonus Points If…
You've worked with brands before
You have motion graphics or design experience
You're familiar with apparel, fashion, or e-commerce content
You can direct others or collaborate well with a team
What You Get
Competitive pay + potential perks tied to performance
Huge creative freedom (we WANT your ideas!)
A massive production facility full of visual content opportunities
A supportive team that loves trying new things
The chance to grow your personal brand while growing ours
Ready to Become the Next Face of RushOrderTees?
Apply directly through LinkedIn. Please include your handles or links to your TikTok, Instagram, YouTube.
Work Environment
This is a 5 day per week hybrid position based the Far Northeast Philadelphia area. Monday - Thursday onsite and Friday work from home.
$50k-81k yearly est. 3d ago
Marketplace Manager
JEGS Performance 4.2
Delaware, OH job
Job title: Marketplace Operations Manager
Job type: Full Time
The JEGs Story:
JEGS is an industry-leading high-performance auto parts retailer headquartered in Columbus, Ohio. Founded in the 1960s as a small family-owned speed shop, JEGS has grown into one of the largest and most trusted eCommerce automotive parts retailers in the country.
Job Summary:
As a Marketplace Operations Manager, you will oversee and manage JEGS' presence on Amazon, eBay, and Walmart, ensuring that our product listings, pricing, inventory, and performance remain accurate, optimized, and competitive across all channels. This role is also responsible for the day-to-day administration of ChannelAdvisor/Rithum, including feed management, template configuration, marketplace integrations, and troubleshooting issues that impact marketplace sales.
You will work cross-functionally with merchandising, IT, customer service, supply chain, and leadership to ensure marketplace operations run reliably, efficiently, and with high data integrity. You will be a problem-solver, process-builder, and hands-on operator who can respond quickly to issues and maintain stable marketplace performance.
You will:
Own the daily management and configuration of Channel Advisor/Rithum, including templates, business rules, feeds, import/export jobs, and SFTP integrations.
Monitor marketplace listing health, including suppressed listings, errors, warnings, and compliance notifications for Amazon, eBay, and Walmart
Ensure accurate and timely updates to product data, pricing, images, descriptions, categories, attributes, and inventory availability.
Troubleshoot marketplace errors, feed failures, data mismatches, and technical issues that impact listing quality or order flow.
Manage marketplace pricing strategies, including promotions, repricing tools, MAP compliance, and competitive price monitoring.
Collaborate with merchandising and product teams to ensure catalog accuracy and listing readiness for new product launches.
Manage order flow across Amazon, eBay, and Walmart, resolving ingestion issues, shipping confirmation failures, and tracking upload problems.
Work with fulfillment and customer service teams to address stranded inventory, returns, cancellations, and customer-impacting issues.
Build and maintain operational documentation, SOPs, and workflow processes to ensure consistency and knowledge transfer.
Analyze marketplace performance metrics, including Buy Box percentage, item-level performance, conversion rates, and marketplace fees.
Produce weekly and monthly reporting on sales, listings, errors, and operational KPIs, including recommendations for improvement.
Develop and execute strategies to increase marketplace revenue, improve product visibility, and enhance listing quality.
Act as the primary escalation point for marketplace-related technical or operational issues.
Partner with IT and external partners (Amazon, eBay, Walmart, Rithum Support) to resolve complex integration or platform issues.
You have:
Bachelor's degree in business, E-Commerce, Marketing, Operations, Technology, or related field (or equivalent experience).
3-7 years of experience in e-commerce marketplace operations, preferably with Amazon, eBay, and/or Walmart Marketplace.
Hands-on experience with ChannelAdvisor/Rithum or a similar multichannel management platform (required or strongly preferred).
Strong technical and analytical skills - comfortable working with data feeds, templates, mapping logic, and troubleshooting errors.
Proficiency with spreadsheets (Excel/Google Sheets) including VLOOKUP/XLOOKUP, pivot tables, and data cleaning.
Understanding of marketplace rules, listing requirements, SEO for marketplaces, and Buy Box dynamics.
Experience with SFTP, CSV/XML data formats, and digital catalog management.
Strong organizational skills with the ability to manage multiple tasks and shifting priorities.
Excellent communication skills and the ability to work cross-functionally.
High attention to detail, accuracy, and operational reliability.
A resourceful, proactive approach to issue resolution and continuous improvement.
What We Offer:
JEGS offers a comprehensive benefits package that includes medical/dental/vision/Rx insurance, Short-term disability/Long-term disability, company-paid life insurance, a business-casual dress environment, 401K and profit-sharing retirement plans, holidays, PTO, Floating Holidays, an associate product discount, and weekly pay.
$47k-75k yearly est. 1d ago
AVP, Marketing - FIJI Water
FIJI Water Company 4.1
Remote or Los Angeles, CA job
It's more than just water. FIJI Water is known for its iconic square bottle and unique mineral profile. Since 1996, FIJI Water has embodied what it means to be Earth's Finest Water and is sold worldwide. FIJI Water is committed to doing business responsibly and seeking opportunities to make a difference. This means investing in sustainability, the environment, and local communities to enable positive change.
We are seeking a dynamic AVP, Marketing to spearhead the development of the consumer and customer marketing strategy for FIJI Water. This role is responsible for the brand marketing and trade marketing strategy, execution, reporting and KPI measurement for FIJI with the goal of increasing brand value, market share, and sales.
The AVP, Marketing will bring a deep understanding of marketing strategy, consumer and customer insights, social media, and public relations. This role also requires expertise in competitive landscape analysis, manufacturing partnerships, sourcing, point-of-sale development, and ROI evaluation. Success in this position demands strong initiative, leadership, project management, organizational skills, and meticulous attention to detail. The AVP will collaborate cross-functionally with Sales, Trade Marketing, PR & Events, Consumer Insights, Logistics, Finance, eCommerce, and the internal creative agency, while also managing relationships with multiple external partners and vendors.
This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.
Job Description
Lead the effort to drive brand awareness, customer demand, and brand preference for FIJI Water by leading the overall brand and trade marketing strategies
Engage customers through the conception and implementation of marketing campaigns, promotions and trade marketing programs (including Retail and On Premise activations), merchandising services, sponsorships, and market research
Build strong relationships with the Retail and On Premise sales teams and participate actively in customer facing activities and meetings
Develop, maintain and consistently communicate compelling brand positions and USPs
Demonstrate discipline in providing creative direction and ensure creative and programming alignment with brands' target audiences and opportunities
Utilize category and consumer insights to identify growth opportunities and new product development to successfully bring new profitable branded products to market
Timely and efficiently communicate the marketing programs to the sales teams and other departments
Oversee the PR & Events strategy to ensure brand consistency
Prepare and monitor annual budget for the brand marketing department
Run the annual brand planning process. Set brand planning calendar, coordinate cross-functional activities and planning processes, manage timelines, and ensure timely completion of all deliverables
Work closely with the Direct-to-Consumer team to ensure strategies and creative align with brand standards and share a cohesive brand voice to all other marketing strategies and communications
Own the relationship with the in-house creative agency's activities/projects, providing direction for all necessary marketing/creative material produced internally or externally. Ensure consistent creative execution and positioning and development of integrated campaigns
Manage a team of 3 direct reports with a total team of 9; ensure career development goals are met for each direct report
Qualifications
MBA plus 10 years in senior level brand management role or consumer marketing within CPG; food or beverage experience a plus
Solid understanding of the following areas: media advertising, digital marketing, consumer promotions, POS marketing, PR, sales promotions, and trade marketing
Strong cross-functional project management skills, including leading new product development/innovation efforts
Excellent written and oral communication and presentation skills
Strong analytical skills/attention to detail required
Exceptional sense of urgency, with strong aptitude for learning and problem-solving
Advanced Excel and MS PowerPoint skills required
Pay Range: $210,000 - $240,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.
Additional Information
Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
24/7 online physician consultations
virtual mental health resources
life coaching
engaging employee community groups
cash rewards for healthy habits and fitness reimbursements
library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California's Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE's “100 Companies That Care” list and was named one of Fortune magazine's 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
FIJI Water, natural artesian water bottled at the source in Viti Levu (Fiji islands), is the No. 1 premium imported bottled water in the United States. FIJI Water is the water of choice among discerning consumers and top chefs. Widely available at fine restaurants and hotels, all major retail channels and through a convenient home/business delivery service, FIJI Water has expanded globally to more than 90 countries. To discover Earth's Finest Water , please visit ****************** like us on Facebook, or follow us on Instagram or Twitter.
FIJI Water is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company's connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California's Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
#LI-AF1
#LI-HYBRID
EEO is the law - click here for more information
$210k-240k yearly 19d ago
Human Resources Lead
Rural King Supply 4.0
Leesville, OH job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Purpose of the Human Resources Lead is to assist with various human resources functions and to provide support to both management and associates at their location. This role plays a vital part in ensuring a positive and productive work environment while upholding company policies and legal compliance. The HR Lead will be responsible for overseeing employment-related activities at the location level, which include but are not limited to staffing, timekeeping, record keeping of performance coaching, benefits administration, and training coordination.
Promote positive associate relations through effective communication and fostering a supportive work culture.
Play a vital role in shaping the perception of our company and our values. Communicate with professionalism, empathy, and enthusiasm to deliver a positive experience to all.
Review applications to assess candidate qualifications and suitability for open positions.
Conduct initial phone screenings to evaluate candidate skills, experience, and cultural fit.
Coordinate and schedule interviews between candidates and store management, ensuring a smooth and positive candidate experience.
Coordinate and facilitate new hire onboarding to provide a smooth and positive new hire experience.
Plan and take part in community events to enhance hiring efforts and promote employment opportunities.
Coordinate and conduct new associate orientations, ensuring a smooth onboarding experience.
Prepare and maintain accurate and up-to-date associate records in the Human Capital Management system, including personal information, attendance, leave management, and all other relevant documentation.
Assist with benefits administration and enrollment processes.
Coordinate and conduct training sessions on assorted topics, including workplace policies, positions specific training, and associate development.
Support performance management processes, aiding with goal setting, performance evaluations, and associate development plans.
Serve as a point of contact for associates, addressing inquiries promptly and providing guidance.
Assist your HR Business Partner to resolve associate conflicts and disciplinary issues, adhering to company policies and legal requirements.
Partner with the Store Support Center Human Resources and the Store Manager with policy, procedure, and initiatives.
Maintain associate communication by removing outdated communications and posting current information on RK programs, benefits, schedules, location performance, wellness, safety compliance, and other pertinent information.
Oversee the location's safety program including maintaining the accident/incident files, communicating daily safety topics, completing the safety audits, and completing accident reviews.
Maintain a strong code of ethics and high degree of confidentiality of information about all company, associate, community, legal, and all other matters.
Regularly communicate, both written and verbally, with partners from Store Support Center in a professional manner.
Use general office equipment such as telephone, copy machine, fax machine, and computer.
May be required to work evenings and weekends.
Oversee monthly cash reporting as needed.
Maintain office and breakroom supplies.
Maintain breakroom and training space standards.
Participate in cross-training for flexibility in various departments and responsibilities.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
At least 2 years of human resources experience or equivalent combination of experience and education.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Excellent customer service skills.
Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
Comfortable navigating computer systems and software to assist customers or manage activities.
Possession of a growth mindset, characterized by a belief in the ability to develop talents and intelligence through hard work, dedication, and continuous learning.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$70k-122k yearly est. 12d ago
Manager, Lifecycle & Retention Marketing (DTC)
FIJI Water Company 4.1
Remote or Los Angeles, CA job
It's more than just water. FIJI Water is known for its iconic square bottle and unique mineral profile. Since 1996, FIJI Water has embodied what it means to be Earth's Finest Water and is sold worldwide. FIJI Water is committed to doing business responsibly and seeking opportunities to make a difference. This means investing in sustainability, the environment, and local communities to enable positive change.
FIJI Water Home Delivery is a vital and growing part of our business, giving us the opportunity to build direct, lasting relationships with our consumers. This channel plays a key role in shaping brand loyalty and deepening customer engagement. We're expanding our team to accelerate growth, improve retention, and increase lifetime value through smarter, more personalized marketing.
The Manager, Lifecycle & Retention Marketing will play a critical role in how FIJI Water connects with consumers at home. You will shape the programs that keep customers engaged, loyal, and delighted, transforming everyday hydration into an exceptional brand experience that lasts far beyond the first delivery.
Role Overview
As the Manager, Lifecycle & Retention Marketing, you will own the full retention marketing strategy for FIJI Water Home Delivery. You will develop and execute programs that keep our subscribers engaged, delighted, and coming back.
Reporting to the Director, DTC, you will lead lifecycle campaigns across email, SMS, and direct mail, using data and personalization to create experiences that feel distinctly FIJI. From onboarding and replenishment to churn prevention and reactivation, you will design every step of the subscriber journey to grow lifetime value and strengthen the connection between our customers and the FIJI brand.
We are looking for a retention leader who combines analytical rigor with creative insight. The ideal candidate understands the subscription business model, thrives on personalization, and knows how to translate customer data into impactful marketing strategies that drive retention and LTV.
Location: This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.
Job Description
Lifecycle Marketing & Campaigns
Own the Home Delivery marketing calendar, aligning brand, promotional, and lifecycle moments that drive engagement and repeat purchase.
Design, launch, and optimize automated journeys across email, SMS, and direct mail, including onboarding, replenishment, renewal, reactivation, and win-back.
Develop lifecycle campaigns that celebrate hydration as a ritual and position FIJI Water as an everyday luxury for subscribers.
Collaborate with Creative and Brand teams to craft messaging that feels premium, personal, and unmistakably FIJI.
Build testing roadmaps for offers, cadence, and creative to continuously optimize engagement and conversion.
Identify opportunities for cross-sell and upsell through personalized lifecycle programs.
Partner with Data and Paid Media teams to create cohesive, omnichannel experiences across customer touchpoints.
Retention Strategy & Insights
Own the end-to-end retention marketing strategy and roadmap, setting clear objectives to reduce churn, drive reactivation, and grow subscriber lifetime value (LTV).
Use behavioral data, cohort analysis, and segmentation to identify key retention drivers, high-value customer groups, and churn risks, and turn insights into actionable strategies.
Define and manage retention KPIs such as retention rate, churn, reactivation, and LTV, and forecast their business impact in partnership with Analytics and Finance.
Develop personalized retention initiatives informed by subscriber behavior, order cadence, and engagement patterns.
Partner cross-functionally with CX, Tech, and E-commerce to enhance the subscriber experience, streamline account management, and improve billing and delivery communications.
Champion the subscriber voice internally to ensure customer insights and feedback directly inform marketing and product improvements.
Qualifications
3-5 years of experience in lifecycle or retention marketing required, ideally within a DTC subscription or recurring-delivery business.
Proven success developing retention strategies that drive measurable gains in LTV, repeat rate, and customer engagement.
Strong analytical skills with hands-on experience in cohort analysis, segmentation, and performance measurement.
Proficiency with E-commerce platforms such as Shopify, Klaviyo, and Ordergroove is preferred
Demonstrated ability to translate performance data into clear, actionable insights for cross-functional teams and leadership.
Skilled in creating personalized, multi-channel customer journeys across email, SMS, and direct mail.
Collaborative, organized, and comfortable leading cross-functional initiatives.
Experience managing loyalty programs is a plus.
Bachelor's degree in related field required.
Pay Range: $105,000 - $115,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.
Additional Information
Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
24/7 online physician consultations
virtual mental health resources
life coaching
engaging employee community groups
cash rewards for healthy habits and fitness reimbursements
library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California's Central Valley, Fiji, and the world. In 2024, Wonderful ranked as #1 in PEOPLE's “100 Companies That Care” list and was named one of Fortune magazine's 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
FIJI Water, natural artesian water bottled at the source in Viti Levu (Fiji islands), is the No. 1 premium imported bottled water in the United States. FIJI Water is the water of choice among discerning consumers and top chefs. Widely available at fine restaurants and hotels, all major retail channels and through a convenient home/business delivery service, FIJI Water has expanded globally to more than 90 countries. To discover Earth's Finest Water , please visit ****************** like us on Facebook, or follow us on Instagram or Twitter.
FIJI Water is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company's connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California's Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
#LI-HYBRID
EEO is the law - click here for more information
$105k-115k yearly 7d ago
Assistant Manager
Rural King Supply 4.0
Woodstock, OH job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$28k-36k yearly est. 14d ago
Director, Trade Marketing (FIJI Water)
FIJI Water Company 4.1
Remote or Los Angeles, CA job
It's more than just water. FIJI Water is known for its iconic square bottle and unique mineral profile. Since 1996, FIJI Water has embodied what it means to be Earth's Finest Water and is sold in more than 90 countries. FIJI Water is committed to doing business responsibly and seeking opportunities to make a difference. This means investing in sustainability, the environment, and local communities to enable positive change.
We are seeking a dynamic Director of Trade Marketing to spearhead trade marketing resource development for FIJI Water. This role works with our brand team, creative agency, retail and on premise sales teams, collaborating closely on marketing plan development and implementation, as well as all retail and on premise trade strategies and executional elements.
The Director of Trade Marketing role requires a strong understanding of manufacturing relationships, sourcing, point of sale development, ROI analysis, and general consumer and customer marketing principles. Strong initiative and planning, project management, organization, and attention to detail are essential in this role. The Director or Trade Marketing will work cross functionally with Sales, Brand Marketing, PR & Events, Consumer Insights, Logistics, Finance, eCommerce, and the internal creative agency as well as with multiple external partners and vendors.
This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.
Job Description
Create and implement national trade marketing strategies for retail and On Premise
Develop account-specific trade marketing programs in collaboration with the sales team and supporting sell-in of these programs for customer meetings
Build and grow Shopper Marketing programming, tracking finances, metrics, and building on successes in collaboration with Sales Team and Account(s)
Develop account-specific point-of-sale materials, working closely with brand marketing, sales, design team, and vendors
Create and implement category sourcing strategies in partnership with senior management, coordinate with sourcing resources as needed, and build stakeholder alignment
Work closely with key internal customers across the organization, to develop effective cost reduction strategies, while meeting specification standards
Develop, grow and maintain network of qualified suppliers for all trade marketing needs while working within dedicated project budgets
Responsible for tracking annual budget targets by managing suppliers, spend and performance
Conduct financial analyses to achieve the optimum cost/value relationship
Understand and monitor key spending trends, cost drivers, market factors, geographic considerations, and strategic importance of critical commodities
Maintain metrics, including external benchmarks, to monitor performance and allow for data-driven decision-making
Build, lead, and implement the long-term Responsible Sourcing roadmap, ensuring compliance with legal, social, and sustainability standards and leading practices, by effectively communicating and engaging critical team members internally, including senior leadership in Marketing, Legal, and Procurement
Track, and report savings, spending compliance and variances: communicate results with selected stakeholders
Perform supplier performance reviews and supplier compliance audits in conjunction with the business as appropriate
Qualifications
10 years marketing and/or promotions experience
Project management experience
Bachelor's degree required
CPG or retail experience is a plus
Experience working with a creative agency is a plus
Proficient with Microsoft Office (PowerPoint, Excel, Word)
Occasional travel to audit manufacturers, sales meetings, and account calls
Solid background in supplier-responsible sourcing practices and standards
Experience in driving supplier quality initiatives/standards globally
Proven experience in setting negotiation strategies and conducting negotiations
Skills & Professional Characteristics:
Solid quantitative and analytical skills, understanding of basic finance concepts (coding invoices, updating budget trackers, etc.)
Experience leading projects and cross functional teams
A results-oriented self-starter who takes initiative and has a strong sense of urgency; flexible and adaptable to change
Ability to work cross-functionally without significant supervision and within timelines, with strong attention to detail
Pay Range: $165,000 - $175,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.
Additional Information
Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
24/7 online physician consultations
virtual mental health resources
life coaching
engaging employee community groups
cash rewards for healthy habits and fitness reimbursements
library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California's Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE's “100 Companies That Care” list and was named one of Fortune magazine's 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
FIJI Water, natural artesian water bottled at the source in Viti Levu (Fiji islands), is the No. 1 premium imported bottled water in the United States. FIJI Water is the water of choice among discerning consumers and top chefs. Widely available at fine restaurants and hotels, all major retail channels and through a convenient home/business delivery service, FIJI Water has expanded globally to more than 90 countries. To discover Earth's Finest Water , please visit ****************** like us on Facebook, or follow us on Instagram or Twitter.
FIJI Water is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company's connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California's Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
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EEO is the law - click here for more information
$165k-175k yearly 16d ago
Retail Store Manager
Rural King Supply 4.0
Lodi, OH job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistant managers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$30k-42k yearly est. 2d ago
Human Resources Lead
Rural King Supply 4.0
London, OH job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Purpose of the Human Resources Lead is to assist with various human resources functions and to provide support to both management and associates at their location. This role plays a vital part in ensuring a positive and productive work environment while upholding company policies and legal compliance. The HR Lead will be responsible for overseeing employment-related activities at the location level, which include but are not limited to staffing, timekeeping, record keeping of performance coaching, benefits administration, and training coordination.
Promote positive associate relations through effective communication and fostering a supportive work culture.
Play a vital role in shaping the perception of our company and our values. Communicate with professionalism, empathy, and enthusiasm to deliver a positive experience to all.
Review applications to assess candidate qualifications and suitability for open positions.
Conduct initial phone screenings to evaluate candidate skills, experience, and cultural fit.
Coordinate and schedule interviews between candidates and store management, ensuring a smooth and positive candidate experience.
Coordinate and facilitate new hire onboarding to provide a smooth and positive new hire experience.
Plan and take part in community events to enhance hiring efforts and promote employment opportunities.
Coordinate and conduct new associate orientations, ensuring a smooth onboarding experience.
Prepare and maintain accurate and up-to-date associate records in the Human Capital Management system, including personal information, attendance, leave management, and all other relevant documentation.
Assist with benefits administration and enrollment processes.
Coordinate and conduct training sessions on assorted topics, including workplace policies, positions specific training, and associate development.
Support performance management processes, aiding with goal setting, performance evaluations, and associate development plans.
Serve as a point of contact for associates, addressing inquiries promptly and providing guidance.
Assist your HR Business Partner to resolve associate conflicts and disciplinary issues, adhering to company policies and legal requirements.
Partner with the Store Support Center Human Resources and the Store Manager with policy, procedure, and initiatives.
Maintain associate communication by removing outdated communications and posting current information on RK programs, benefits, schedules, location performance, wellness, safety compliance, and other pertinent information.
Oversee the location's safety program including maintaining the accident/incident files, communicating daily safety topics, completing the safety audits, and completing accident reviews.
Maintain a strong code of ethics and high degree of confidentiality of information about all company, associate, community, legal, and all other matters.
Regularly communicate, both written and verbally, with partners from Store Support Center in a professional manner.
Use general office equipment such as telephone, copy machine, fax machine, and computer.
May be required to work evenings and weekends.
Oversee monthly cash reporting as needed.
Maintain office and breakroom supplies.
Maintain breakroom and training space standards.
Participate in cross-training for flexibility in various departments and responsibilities.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
At least 2 years of human resources experience or equivalent combination of experience and education.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Excellent customer service skills.
Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
Comfortable navigating computer systems and software to assist customers or manage activities.
Possession of a growth mindset, characterized by a belief in the ability to develop talents and intelligence through hard work, dedication, and continuous learning.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$68k-119k yearly est. 12d ago
Manager, Lifecycle & Retention Marketing (DTC)
FIJI Water Company 4.1
Remote or Los Angeles, CA job
It's more than just water. FIJI Water is known for its iconic square bottle and unique mineral profile. Since 1996, FIJI Water has embodied what it means to be Earth's Finest Water and is sold worldwide. FIJI Water is committed to doing business responsibly and seeking opportunities to make a difference. This means investing in sustainability, the environment, and local communities to enable positive change.
FIJI Water Home Delivery is a vital and growing part of our business, giving us the opportunity to build direct, lasting relationships with our consumers. This channel plays a key role in shaping brand loyalty and deepening customer engagement. We're expanding our team to accelerate growth, improve retention, and increase lifetime value through smarter, more personalized marketing.
The Manager, Lifecycle & Retention Marketing will play a critical role in how FIJI Water connects with consumers at home. You will shape the programs that keep customers engaged, loyal, and delighted, transforming everyday hydration into an exceptional brand experience that lasts far beyond the first delivery.
Role Overview
As the Manager, Lifecycle & Retention Marketing, you will own the full retention marketing strategy for FIJI Water Home Delivery. You will develop and execute programs that keep our subscribers engaged, delighted, and coming back.
Reporting to the Director, DTC, you will lead lifecycle campaigns across email, SMS, and direct mail, using data and personalization to create experiences that feel distinctly FIJI. From onboarding and replenishment to churn prevention and reactivation, you will design every step of the subscriber journey to grow lifetime value and strengthen the connection between our customers and the FIJI brand.
We are looking for a retention leader who combines analytical rigor with creative insight. The ideal candidate understands the subscription business model, thrives on personalization, and knows how to translate customer data into impactful marketing strategies that drive retention and LTV.
Location: This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.
Job Description
Lifecycle Marketing & Campaigns
Own the Home Delivery marketing calendar, aligning brand, promotional, and lifecycle moments that drive engagement and repeat purchase.
Design, launch, and optimize automated journeys across email, SMS, and direct mail, including onboarding, replenishment, renewal, reactivation, and win-back.
Develop lifecycle campaigns that celebrate hydration as a ritual and position FIJI Water as an everyday luxury for subscribers.
Collaborate with Creative and Brand teams to craft messaging that feels premium, personal, and unmistakably FIJI.
Build testing roadmaps for offers, cadence, and creative to continuously optimize engagement and conversion.
Identify opportunities for cross-sell and upsell through personalized lifecycle programs.
Partner with Data and Paid Media teams to create cohesive, omnichannel experiences across customer touchpoints.
Retention Strategy & Insights
Own the end-to-end retention marketing strategy and roadmap, setting clear objectives to reduce churn, drive reactivation, and grow subscriber lifetime value (LTV).
Use behavioral data, cohort analysis, and segmentation to identify key retention drivers, high-value customer groups, and churn risks, and turn insights into actionable strategies.
Define and manage retention KPIs such as retention rate, churn, reactivation, and LTV, and forecast their business impact in partnership with Analytics and Finance.
Develop personalized retention initiatives informed by subscriber behavior, order cadence, and engagement patterns.
Partner cross-functionally with CX, Tech, and E-commerce to enhance the subscriber experience, streamline account management, and improve billing and delivery communications.
Champion the subscriber voice internally to ensure customer insights and feedback directly inform marketing and product improvements.
Qualifications
3-5 years of experience in lifecycle or retention marketing required, ideally within a DTC subscription or recurring-delivery business.
Proven success developing retention strategies that drive measurable gains in LTV, repeat rate, and customer engagement.
Strong analytical skills with hands-on experience in cohort analysis, segmentation, and performance measurement.
Proficiency with E-commerce platforms such as Shopify, Klaviyo, and Ordergroove is preferred
Demonstrated ability to translate performance data into clear, actionable insights for cross-functional teams and leadership.
Skilled in creating personalized, multi-channel customer journeys across email, SMS, and direct mail.
Collaborative, organized, and comfortable leading cross-functional initiatives.
Experience managing loyalty programs is a plus.
Bachelor's degree in related field required.
Pay Range: $105,000 - $115,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.
Additional Information
Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
24/7 online physician consultations
virtual mental health resources
life coaching
engaging employee community groups
cash rewards for healthy habits and fitness reimbursements
library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California's Central Valley, Fiji, and the world. In 2024, Wonderful ranked as #1 in PEOPLE's “100 Companies That Care” list and was named one of Fortune magazine's 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
FIJI Water, natural artesian water bottled at the source in Viti Levu (Fiji islands), is the No. 1 premium imported bottled water in the United States. FIJI Water is the water of choice among discerning consumers and top chefs. Widely available at fine restaurants and hotels, all major retail channels and through a convenient home/business delivery service, FIJI Water has expanded globally to more than 90 countries. To discover Earth's Finest Water , please visit ****************** like us on Facebook, or follow us on Instagram or Twitter.
FIJI Water is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company's connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California's Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
#LI-HYBRID
EEO is the law - click here for more information
$105k-115k yearly 40d ago
Assistant Manager
Rural King Supply 4.0
Mansfield, OH job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$28k-36k yearly est. 6d ago
AVP, Marketing - FIJI Water
FIJI Water Company 4.1
Remote or Los Angeles, CA job
It's more than just water. FIJI Water is known for its iconic square bottle and unique mineral profile. Since 1996, FIJI Water has embodied what it means to be Earth's Finest Water and is sold worldwide. FIJI Water is committed to doing business responsibly and seeking opportunities to make a difference. This means investing in sustainability, the environment, and local communities to enable positive change.
We are seeking a dynamic AVP, Marketing to spearhead the development of the consumer and customer marketing strategy for FIJI Water. This role is responsible for the brand marketing and trade marketing strategy, execution, reporting and KPI measurement for FIJI with the goal of increasing brand value, market share, and sales.
The AVP, Marketing will bring a deep understanding of marketing strategy, consumer and customer insights, social media, and public relations. This role also requires expertise in competitive landscape analysis, manufacturing partnerships, sourcing, point-of-sale development, and ROI evaluation. Success in this position demands strong initiative, leadership, project management, organizational skills, and meticulous attention to detail. The AVP will collaborate cross-functionally with Sales, Trade Marketing, PR & Events, Consumer Insights, Logistics, Finance, eCommerce, and the internal creative agency, while also managing relationships with multiple external partners and vendors.
This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.
Job Description
Lead the effort to drive brand awareness, customer demand, and brand preference for FIJI Water by leading the overall brand and trade marketing strategies
Engage customers through the conception and implementation of marketing campaigns, promotions and trade marketing programs (including Retail and On Premise activations), merchandising services, sponsorships, and market research
Build strong relationships with the Retail and On Premise sales teams and participate actively in customer facing activities and meetings
Develop, maintain and consistently communicate compelling brand positions and USPs
Demonstrate discipline in providing creative direction and ensure creative and programming alignment with brands' target audiences and opportunities
Utilize category and consumer insights to identify growth opportunities and new product development to successfully bring new profitable branded products to market
Timely and efficiently communicate the marketing programs to the sales teams and other departments
Oversee the PR & Events strategy to ensure brand consistency
Prepare and monitor annual budget for the brand marketing department
Run the annual brand planning process. Set brand planning calendar, coordinate cross-functional activities and planning processes, manage timelines, and ensure timely completion of all deliverables
Work closely with the Direct-to-Consumer team to ensure strategies and creative align with brand standards and share a cohesive brand voice to all other marketing strategies and communications
Own the relationship with the in-house creative agency's activities/projects, providing direction for all necessary marketing/creative material produced internally or externally. Ensure consistent creative execution and positioning and development of integrated campaigns
Manage a team of 3 direct reports with a total team of 9; ensure career development goals are met for each direct report
Qualifications
MBA plus 10 years in senior level brand management role or consumer marketing within CPG; food or beverage experience a plus
Solid understanding of the following areas: media advertising, digital marketing, consumer promotions, POS marketing, PR, sales promotions, and trade marketing
Strong cross-functional project management skills, including leading new product development/innovation efforts
Excellent written and oral communication and presentation skills
Strong analytical skills/attention to detail required
Exceptional sense of urgency, with strong aptitude for learning and problem-solving
Advanced Excel and MS PowerPoint skills required
Pay Range: $210,000 - $240,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.
Additional Information
Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
24/7 online physician consultations
virtual mental health resources
life coaching
engaging employee community groups
cash rewards for healthy habits and fitness reimbursements
library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California's Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE's “100 Companies That Care” list and was named one of Fortune magazine's 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
FIJI Water, natural artesian water bottled at the source in Viti Levu (Fiji islands), is the No. 1 premium imported bottled water in the United States. FIJI Water is the water of choice among discerning consumers and top chefs. Widely available at fine restaurants and hotels, all major retail channels and through a convenient home/business delivery service, FIJI Water has expanded globally to more than 90 countries. To discover Earth's Finest Water , please visit ****************** like us on Facebook, or follow us on Instagram or Twitter.
FIJI Water is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company's connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California's Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
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$210k-240k yearly 52d ago
Human Resources Lead
Rural King Supply 4.0
Sidney, OH job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Purpose of the Human Resources Lead is to assist with various human resources functions and to provide support to both management and associates at their location. This role plays a vital part in ensuring a positive and productive work environment while upholding company policies and legal compliance. The HR Lead will be responsible for overseeing employment-related activities at the location level, which include but are not limited to staffing, timekeeping, record keeping of performance coaching, benefits administration, and training coordination.
Promote positive associate relations through effective communication and fostering a supportive work culture.
Play a vital role in shaping the perception of our company and our values. Communicate with professionalism, empathy, and enthusiasm to deliver a positive experience to all.
Review applications to assess candidate qualifications and suitability for open positions.
Conduct initial phone screenings to evaluate candidate skills, experience, and cultural fit.
Coordinate and schedule interviews between candidates and store management, ensuring a smooth and positive candidate experience.
Coordinate and facilitate new hire onboarding to provide a smooth and positive new hire experience.
Plan and take part in community events to enhance hiring efforts and promote employment opportunities.
Coordinate and conduct new associate orientations, ensuring a smooth onboarding experience.
Prepare and maintain accurate and up-to-date associate records in the Human Capital Management system, including personal information, attendance, leave management, and all other relevant documentation.
Assist with benefits administration and enrollment processes.
Coordinate and conduct training sessions on assorted topics, including workplace policies, positions specific training, and associate development.
Support performance management processes, aiding with goal setting, performance evaluations, and associate development plans.
Serve as a point of contact for associates, addressing inquiries promptly and providing guidance.
Assist your HR Business Partner to resolve associate conflicts and disciplinary issues, adhering to company policies and legal requirements.
Partner with the Store Support Center Human Resources and the Store Manager with policy, procedure, and initiatives.
Maintain associate communication by removing outdated communications and posting current information on RK programs, benefits, schedules, location performance, wellness, safety compliance, and other pertinent information.
Oversee the location's safety program including maintaining the accident/incident files, communicating daily safety topics, completing the safety audits, and completing accident reviews.
Maintain a strong code of ethics and high degree of confidentiality of information about all company, associate, community, legal, and all other matters.
Regularly communicate, both written and verbally, with partners from Store Support Center in a professional manner.
Use general office equipment such as telephone, copy machine, fax machine, and computer.
May be required to work evenings and weekends.
Oversee monthly cash reporting as needed.
Maintain office and breakroom supplies.
Maintain breakroom and training space standards.
Participate in cross-training for flexibility in various departments and responsibilities.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
At least 2 years of human resources experience or equivalent combination of experience and education.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Excellent customer service skills.
Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
Comfortable navigating computer systems and software to assist customers or manage activities.
Possession of a growth mindset, characterized by a belief in the ability to develop talents and intelligence through hard work, dedication, and continuous learning.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$68k-118k yearly est. 12d ago
Manager, Retention Marketing (DTC)
FIJI Water Company 4.1
Remote or Los Angeles, CA job
It's more than just water. FIJI Water is known for its iconic square bottle and unique mineral profile. Since 1996, FIJI Water has embodied what it means to be Earth's Finest Water and is sold worldwide. FIJI Water is committed to doing business responsibly and seeking opportunities to make a difference. This means investing in sustainability, the environment, and local communities to enable positive change.
FIJI Water Home Delivery is a vital and growing part of our business, giving us the opportunity to build direct, lasting relationships with our consumers. This channel plays a key role in shaping brand loyalty and deepening customer engagement. We're expanding our team to accelerate growth, improve retention, and increase lifetime value through smarter, more personalized marketing.
The Manager, Retention Marketing will play a critical role in how FIJI Water connects with consumers at home. You will shape the programs that keep customers engaged, loyal, and delighted, transforming everyday hydration into an exceptional brand experience that lasts far beyond the first delivery.
Role Overview
As the Manager, Retention Marketing, you will own the full retention marketing strategy for FIJI Water Home Delivery. You will develop and execute programs that keep our subscribers engaged, delighted, and coming back.
Reporting to the Director, DTC, you will lead lifecycle campaigns across email, SMS, and direct mail, using data and personalization to create experiences that feel distinctly FIJI. From onboarding and replenishment to churn prevention and reactivation, you will design every step of the subscriber journey to grow lifetime value and strengthen the connection between our customers and the FIJI brand.
We are looking for a retention leader who combines analytical rigor with creative insight. The ideal candidate understands the subscription business model, thrives on personalization, and knows how to translate customer data into impactful marketing strategies that drive retention and LTV.
Location: This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.
Job Description
Retention Strategy & Insights
Own the end-to-end retention marketing strategy and roadmap, setting clear objectives to reduce churn, drive reactivation, and grow subscriber lifetime value (LTV).
Use behavioral data, cohort analysis, and segmentation to identify key retention drivers, high-value customer groups, and churn risks, and turn insights into actionable strategies.
Define and manage retention KPIs such as retention rate, churn, reactivation, and LTV, and forecast their business impact in partnership with Analytics and Finance.
Develop personalized retention initiatives informed by subscriber behavior, order cadence, and engagement patterns.
Partner cross-functionally with CX, Tech, and E-commerce to enhance the subscriber experience, streamline account management, and improve billing and delivery communications.
Champion the subscriber voice internally to ensure customer insights and feedback directly inform marketing and product improvements.
Lifecycle Marketing & Campaigns
Own the Home Delivery marketing calendar, aligning brand, promotional, and lifecycle moments that drive engagement and repeat purchase.
Design, launch, and optimize automated journeys across email, SMS, and direct mail, including onboarding, replenishment, renewal, reactivation, and win-back.
Develop lifecycle campaigns that celebrate hydration as a ritual and position FIJI Water as an everyday luxury for subscribers.
Collaborate with Creative and Brand teams to craft messaging that feels premium, personal, and unmistakably FIJI.
Build testing roadmaps for offers, cadence, and creative to continuously optimize engagement and conversion.
Identify opportunities for cross-sell and upsell through personalized lifecycle programs.
Partner with Data and Paid Media teams to create cohesive, omnichannel experiences across customer touchpoints.
Qualifications
3-5 years of experience in retention or lifecycle marketing required, ideally within a DTC subscription or recurring-delivery business.
Proven success developing retention strategies that drive measurable gains in LTV, repeat rate, and customer engagement.
Strong analytical skills with hands-on experience in cohort analysis, segmentation, and performance measurement.
Proficiency with E-commerce platforms such as Shopify, Klaviyo, and Ordergroove is preferred
Demonstrated ability to translate performance data into clear, actionable insights for cross-functional teams and leadership.
Skilled in creating personalized, multi-channel customer journeys across email, SMS, and direct mail.
Collaborative, organized, and comfortable leading cross-functional initiatives.
Experience managing loyalty programs is a plus.
Bachelor's degree in related field required.
Pay Range: $105,000 - $115,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.
Additional Information
Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
24/7 online physician consultations
virtual mental health resources
life coaching
engaging employee community groups
cash rewards for healthy habits and fitness reimbursements
library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California's Central Valley, Fiji, and the world. In 2024, Wonderful ranked as #1 in PEOPLE's “100 Companies That Care” list and was named one of Fortune magazine's 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
FIJI Water, natural artesian water bottled at the source in Viti Levu (Fiji islands), is the No. 1 premium imported bottled water in the United States. FIJI Water is the water of choice among discerning consumers and top chefs. Widely available at fine restaurants and hotels, all major retail channels and through a convenient home/business delivery service, FIJI Water has expanded globally to more than 90 countries. To discover Earth's Finest Water , please visit ****************** like us on Facebook, or follow us on Instagram or Twitter.
FIJI Water is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company's connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California's Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
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EEO is the law - click here for more information
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