What does a fleet manager do?
A fleet manager is responsible for monitoring the delivery processes, including the maintenance and registration of delivery vehicles, recruiting delivery drivers, and regularly inspecting the vehicle's engine to boost optimal performance for efficient deliveries. Fleet managers purchase the vehicles, negotiating contracts with trusted manufacturers, and try to keep minimal costs without compromising quality. They also manage delivery schedules, respond to the receivers' inquiries and concerns, and resolve delivery complaints immediately. A fleet manager must have excellent communication and analytical skills, especially on strategizing profitability techniques and identify related business opportunities.
Fleet manager responsibilities
Here are examples of responsibilities from real fleet manager resumes:
- Manage company LTL program, including, billing and new account acquisition.
- Manage EDI information and ensure it is accurate and complete each week.
- Manage the team to get all employees with the company, certify in ISO.
- Manage thousands of tons of fertilizer deliver through the CSX railcars in a monthly basis.
- Manage operations for an OTR account, which includes hiring, driver turnover, payroll, training employees and monitoring safety.
- Implement and manage vehicle telematics program.
- Confirm rates and give eta's.
- Used CSA performer to track drivers' CSA violations.
- Program help with improving both down time and CSA scores.
- Start out as a driver move into office work withe time and peoplenet
- Train and evaluate all new drivers, giving FMCSA guidelines and direct orientation.
- Comply with all OSHA and FMCSA rules and regulations on a daily basis.
- Review of personnel DMV records to ensure personnel can legally operate company vehicle.
- Ensure all drivers are up-to-date with CDL licenses, physicals, and drug testing.
- Serve as member of regional internal audit team which maintain company's ISO compliance.
Fleet manager skills and personality traits
We calculated that 16% of Fleet Managers are proficient in Customer Service, DOT, and Vehicle Fleet.
We break down the percentage of Fleet Managers that have these skills listed on their resume here:
- Customer Service, 16%
Provided/supervised/emphasized exceptional customer service operations.
- DOT, 15%
Recognized by company for outstanding service and consistent leadership reaching company goals while promoting safety and ensure employees follow DOT regulations.
- Vehicle Fleet, 7%
Managed and maintained vehicle fleet for delivery operations including preventative maintenance, vehicle servicing, scheduling and deployment.
- Preventative Maintenance, 6%
Developed, install and maintain systematic procedures of preventative maintenance for 517 vehicles as well as operational equipment.
- Fleet Management, 4%
Team leader of Strategic Sourcing Team, responsible for establishing leading-edge fleet management focused around the concept of maximizing fleet effectiveness.
- Parts Inventory, 4%
Evaluate shop operations statewide and make recommendations for effective utilization of manpower, equipment, parts inventory, and procurement.
"customer service," "dot," and "vehicle fleet" are among the most common skills that fleet managers use at work. You can find even more fleet manager responsibilities below, including:
The three companies that hire the most fleet managers are:
- CarMax25 fleet managers jobs
- Marten Transport19 fleet managers jobs
- PGT Trucking19 fleet managers jobs
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Compare different fleet managers
Fleet manager vs. Transportation consultant
Transportation Directors are responsible for managing an organization's transportation operations. They are involved in supervising transportation projects, monitoring performance, research workflow processes, conduct strategic meetings with stakeholders, administer the budgeting process, and ensures programs comply with state and federal regulations. Besides that, transportation directors also work with the human resources department in employee recruitment as well as implementing training and orientations. Other duties include performing financial reports analysis and software tools testing.
While similarities exist, there are also some differences between fleet managers and transportation consultant. For instance, fleet manager responsibilities require skills such as "vehicle fleet," "preventative maintenance," "fleet management," and "parts inventory." Whereas a transportation consultant is skilled in "logistics," "ltl," "gis," and "client satisfaction." This is part of what separates the two careers.
Transportation consultants earn the highest salaries when working in the professional industry, with an average yearly salary of $91,593. On the other hand, fleet managers are paid more in the technology industry with an average salary of $49,573.transportation consultants tend to reach higher levels of education than fleet managers. In fact, transportation consultants are 6.9% more likely to graduate with a Master's Degree and 2.1% more likely to have a Doctoral Degree.Fleet manager vs. Airport operations specialist
In addition to the difference in salary, there are some other key differences worth noting. For example, fleet manager responsibilities are more likely to require skills like "customer service," "dot," "vehicle fleet," and "preventative maintenance." Meanwhile, an airport operations specialist has duties that require skills in areas such as "safety inspections," "non-emergency situations," "federal aviation administration," and "plumbing." These differences highlight just how different the day-to-day in each role looks.
On average, airport operations specialists earn a lower salary than fleet managers. Some industries support higher salaries in each profession. Interestingly enough, airport operations specialists earn the most pay in the government industry with an average salary of $43,111. Whereas fleet managers have higher pay in the technology industry, with an average salary of $49,573.airport operations specialists earn similar levels of education than fleet managers in general. They're 0.3% more likely to graduate with a Master's Degree and 2.1% less likely to earn a Doctoral Degree.Fleet manager vs. Traffic director
The required skills of the two careers differ considerably. For example, fleet managers are more likely to have skills like "customer service," "dot," "vehicle fleet," and "preventative maintenance." But a traffic director is more likely to have skills like "control traffic," "patrol," "general maintenance," and "direct traffic."
Traffic directors make a very good living in the media industry with an average annual salary of $59,120. On the other hand, fleet managers are paid the highest salary in the technology industry, with average annual pay of $49,573.When it comes to education, traffic directors tend to earn similar degree levels compared to fleet managers. In fact, they're 1.8% less likely to earn a Master's Degree, and 0.3% less likely to graduate with a Doctoral Degree.Fleet manager vs. Transportation director
Even though a few skill sets overlap between fleet managers and transportation directors, there are some differences that are important to note. For one, a fleet manager might have more use for skills like "customer service," "vehicle fleet," "preventative maintenance," and "parts inventory." Meanwhile, some responsibilities of transportation directors require skills like "logistics," "customer satisfaction," "transportation services," and "transportation operations. "
The health care industry tends to pay the highest salaries for transportation directors, with average annual pay of $55,686. Comparatively, the highest fleet manager annual salary comes from the technology industry.The average resume of transportation directors showed that they earn higher levels of education compared to fleet managers. So much so that theyacirc;euro;trade;re 6.8% more likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.3%.Types of fleet manager
Updated January 8, 2025
