Fleet Response jobs - 44 jobs

A Third-Party Claims Supervisor is responsible for overseeing a team of claim representatives and claim specialists who manage claims made by individuals or entities against our clients. The core objective is to ensure that claims are handled accurately, efficiently, and in compliance with all relevant laws, regulations, and company policies, while also providing excellent customer service and team leadership. ESSENTIAL DUTIES & RESPONSIBILITIES: Includes, but is not limited to, the following: Team Supervision and Management: Supervise and manage a team of claims adjusters/specialists, including hiring, training, mentorship, coaching plans and performance evaluations. Claims Oversight: Oversee the start-to-end claims process, including intake, investigation, evaluation, negotiation, and settlement of claims. Quality Assurance & Compliance: Conduct regular quality audits of staff work to ensure compliance with company policies, procedures, and all applicable state and federal regulations. Complex Claim Resolution: Act as an escalation point for complex or contentious claims, assisting staff with coverage investigations, liability analysis, and settlement negotiations. Workflow & Efficiency: Monitor team workloads, manage diaries, and implement process improvements to optimize performance, productivity, and customer satisfaction. Communication & Reporting: Serve as a liaison between the company, clients, claimants, attorneys, and other third parties. Prepare and present reports on claim metrics, trends, and operational performance to management. Reserve Management: Ensure the appropriate and timely establishment and adjustment of claim reserves to reflect potential exposure. Litigation Support: Coordinate with the client, legal counsel and third-party administrators (TPAs) on litigated claims. Fraud Detection and Prevention: Monitor claims to identify potential fraud, referring suspicious activities to appropriate authorities and/or management. Data Analysis and Trend Identification: Analyze claims data and statistics to identify patterns, trends, and areas for process improvements or risk management strategies for clients and internal departments. Vendor and Service Partner Management: Manage relationships with external service providers such as independent adjusters, appraisers, and contractors, ensuring quality and cost-effectiveness of their services. Client Relationship Management (for TPAs): Serve as a primary point of contact for self-insured clients, providing detailed reports, participating in client reviews, and ensuring service level agreements (SLAs) are met. Mentorship and Professional Development: Create professional development plans for employees, provide ongoing technical advice and guidance to staff, and assist with their performance evaluations, promotion, retention, and termination activities. License Tracking and Record Keeping: Maintain an accurate and up-to-date database or system of all required department, facility, or individual employee licenses, permits, and certifications. This includes tracking expiration dates, status, and related documentation. Maintaining Licensing: Maintain insurance adjuster licensing as required in all states. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High School Diploma/GED: This is the basic minimum requirement for entry-level claims roles. Associate's or Bachelor's Degree: Most employers prefer candidates with a degree in Business Administration, Finance, Risk Management, Insurance, or a related field. Prior Claims Experience: A minimum of 2-5 years of technical experience in claims processing or adjusting is typically required. This experience should ideally involve handling complex or litigated claims, coverage investigations, and liability analysis. Supervisory/Leadership Experience: Previous experience in a supervisory, team lead, or mentorship role is highly preferred, demonstrating an ability to guide and manage a team. Industry-Specific Knowledge: Strong knowledge of specific claim types (e.g., general liability, commercial auto, property and casualty) and related regulations is essential. LICENSING: Ability to obtain and maintain insurance adjuster licensing as required in all states. ORAL COMMUNICATION SKILLS: Active Listening: This is arguably the most important skill. It involves fully concentrating on what is being said, understanding the message, and paying attention to non-verbal cues. This helps in collecting accurate information, showing empathy, and ensuring all parties feel heard. Clarity and Conciseness: The ability to convey complex information, such as insurance policies or claim decisions, in simple, straightforward language is crucial. Avoiding industry jargon and getting straight to the point prevents misunderstandings and saves time for all involved. Empathy and Emotional Intelligence: Claims often involve sensitive situations or frustrated individuals. Displaying empathy-acknowledging and sharing the feelings of others without necessarily agreeing with their position-helps de-escalate conflict and builds rapport. Tone, Volume, and Pacing: How you speak is as important as the words you use. A calm, confident, and respectful tone helps build credibility and ensures the message is received as intended, especially during difficult conversations. Pacing your speech to avoid talking too quickly also helps the listener process information. Confidence: Speaking with assurance demonstrates professionalism and competence. This doesn't mean being overbearing, but rather being prepared and assertive, which helps gain the trust of clients, team members, and management. Audience Awareness and Adaptability: Different situations and people require different communication styles. A conversation with a C-level executive might be formal and data-focused, while a discussion with a frustrated claimant might require a more patient and empathetic approach. Negotiation and Conflict Resolution: A claims supervisor frequently engages in negotiations and manages disagreements. Strong oral skills enable effective persuasion, working toward agreements, and resolving divergent interests in a constructive manner. Non-Verbal Communication: Body language, facial expressions, and eye contact play a significant role in communication. Maintaining appropriate eye contact and an open posture conveys engagement and honesty, while a lack of eye contact can imply disinterest or untrustworthiness. Giving and Receiving Feedback: Both providing constructive feedback to team members and accepting criticism from superiors or clients are vital. This fosters a culture of continuous improvement and open dialogue within the department. PREFERRED KNOWLEDGE, COMPENTENCIES & SKILLS: Leadership and Management: The ability to motivate, train, and mentor a team effectively, manage performance, and resolve conflicts. Analytical and Problem-Solving Skills: Essential for evaluating complex claims, identifying discrepancies, and making sound, data-driven decisions. Communication Skills: Excellent verbal and written communication skills are crucial for interacting with claimants, clients, legal counsel, and senior management. Attention to Detail: Meticulousness in reviewing documents, policy language, and regulations is vital to prevent errors and ensure compliance. Negotiation Skills: Strong ability to negotiate settlements effectively with various parties, including attorneys. Technical Proficiency: Competency with claims management software/systems (e.g., Guidewire, Duck Creek), Microsoft Office Suite (especially Excel for data analysis), and data analysis tools. Regulatory Knowledge: In-depth understanding of relevant state and federal insurance regulations and compliance standards. Deep Industry Knowledge: Comprehensive understanding of the insurance industry, including property & casualty, general liability, commercial auto, and workers' compensation lines of business. Claims Management Methodologies: Knowledge of best practices for claims investigation, evaluation, negotiation, subrogation, and resolution processes, including fraud detection techniques. MATHEMATICAL SKILLS: Basic Arithmetic and Calculation: The ability to perform fundamental operations (addition, subtraction, multiplication, division) quickly and accurately is essential for calculating damages, reviewing invoices, verifying expenses, and processing payments. Estimation: Using available data to estimate the potential future cost of a claim (setting reserves). Projections: Forecasting potential claim outcomes based on historical data and current trends. Metrics Review: Analyzing performance metrics, such as claim frequency, severity, closure rates, and loss ratios. Statistical Comprehension: Understanding basic statistics used in reports (e.g., averages, medians, percentages) to make informed decisions. Attention to Detail and Accuracy: Ensuring all calculations are performed without error is critical. A simple mistake in a calculation can lead to underpayment of a claimant, resulting in litigation, or overpayment of a claim, leading to financial loss for the company. Physical Demands and Working Conditions The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.. Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed clearly and understandably both in person and over telephone. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. WORK SCHEDULE Flexible work arrangements available, two business days remote work after training completion. Standard schedule: Monday through Friday, 8:00AM - 5:00PM.

Remote | Eastern Time Zone preferred Drive enterprise partnerships. Shape the future of total talent solutions. Lead strategic growth at a national scale. Tailored Management is seeking a highly skilled National Account Executive to spearhead growth across our RPO, EOR, and Direct Sourcing service lines. This is a high-impact, client-facing role responsible for building strategic relationships, driving enterprise sales cycles, and expanding our footprint within the external workforce and talent acquisition ecosystem. As a key member of our business development organization, you will work closely with the CEO, Director of Business Development, and internal operational stakeholders to execute a long-term, high-growth sales strategy. This role requires a confident communicator, a proactive hunter mentality, and a strong ability to influence senior-level decision-makers across HR, Procurement, and Operations. Role Overview The National Account Executive is responsible for developing and executing strategic sales plans that expand Tailored Management's total talent solutions-including RPO, EOR, Direct Sourcing, Contingent Labor, Direct Hire, MSP, and consultative services. This role includes prospecting and cultivating new relationships, presenting value-driven solutions to enterprise and mid-market clients, and managing high-level engagements that align with long-term organizational goals. Key Responsibilities: Business Development & Client Acquisition Proactively identify, pursue, and secure new client relationships across the external workforce and talent acquisition markets. Generate and qualify consistent RFI, RFQ, and RFP opportunities that lead to sustained revenue growth. Engage prospective clients through targeted prospecting, referrals, and strategic use of sales technology and enablement tools. Lead hands-on sales execution during early-stage development of the team, actively participating in outreach, relationship-building, and client acquisition. Deliver polished, persuasive, and tailored presentations that clearly communicate business value and outcomes. Build and scale high-performing sales initiatives while fostering a culture of accountability and continuous improvement. Influence and engage C-suite and senior-level decision-makers, positioning Tailored Management's solutions within complex enterprise environments. Collaborate as a strategic thought partner to the CEO and Director of Business Development, contributing to forecasting, long-range planning, and go-to-market strategy. Client & Internal Partnership Develop and maintain strong relationships with referral partners and key industry stakeholders to generate ongoing opportunities. Partner closely with Recruiting, Client Services, and Onboarding teams to ensure seamless implementation and client success. Uphold the highest standards of professionalism, ethics, and organizational representation. Operational Excellence Meet or exceed established sales goals, activity metrics, and pipeline benchmarks. Maintain accurate, timely CRM documentation for all activities, pipeline stages, and outcomes. Support smooth transitions from sales to operations with clear communication and cross-functional coordination. Qualifications: Education & Experience 5+ years of B2B sales experience within professional services, contingent workforce management, PEO/PEO-adjacent environments, or related total talent solutions. Strong familiarity with external workforce models, including RPO, EOR, Direct Sourcing, Contingent Labor markets, or workforce solutions (preferred). Proven success selling into HR, Procurement, and senior leadership within mid-market and Fortune-level organizations. Skills & Competencies Demonstrated success in consultative, trust-based sales environments. Skilled in navigating complex sales cycles (typically 6-18 months). Strong proficiency in selling Contingent Workforce, MSP, RPO, EOR, and Direct Sourcing solutions. Exceptional communication skills, including the ability to influence and present to executive stakeholders. Comfortable operating in a fast-paced environment with a proactive, solutions-driven mindset. Confident public speaker with the ability to deliver compelling, tailored presentations. Willingness to be hands-on during high-growth phases and team ramp-up. Proficiency with CRM and sales enablement tools for tracking activity, pipeline health, and performance metrics.

The Replacement Sales Manager is responsible for leading, developing and managing a high-performing team of Replacement Sales Consultants (RSCs) whose primary objective is to grow market share and to achieve sales and customer satisfaction goals. This individual will coach, support, and hold the team accountable for executing our proven sales process and delivering completely satisfying, turn-key experience for homeowners purchasing replacement windows and doors. This leadership role involves coaching consultative selling techniques, driving consistent execution of our sales process, ensuring customer satisfaction, and supporting overall profitability goals. The Replacement Sales Manager spends more than 50% of their time in the field-conducting ride-alongs, observing customer interactions, and coaching performance-while actively reinforcing selling behaviors, product knowledge, and customer-first thinking. The Replacement Sales Manager plays a critical role in fostering a culture of performance, continuous improvement, and exceptional customer experience. This leader is expected to be data-driven, people-focused, and hands-on in the field to ensure team success. Sales Leadership & Coaching Lead, coach, and develop a team of Replacement Sales Consultants to consistently achieve individual and team sales goals. Conduct regular field ride-alongs to observe, coach, and reinforce the structured Replacement Sales Process. Talent Development & Team Building Recruit, hire, and onboard high-performing sales talent in collaboration with HR. Foster a positive, team-oriented sales culture that values professional growth, collaboration, and excellence. Customer Experience & Profitability Champion a customer-first mindset with every homeowner interaction; drive toward 100% “Very Satisfied” survey results. Address escalated customer concerns promptly and collaboratively with team members and internal departments. Cross-Functional Collaboration Partner with marketing and lead generation teams to maximize campaign ROI and conversion. Collaborate with the Installation and Operations teams to ensure smooth handoffs and successful installations. Education & Experience Bachelor's degree in Business, Sales, Marketing, or related field preferred. 3+ years of proven sales leadership experience in consultative, in-home, or construction-based selling environments. Strong track record of coaching, motivating, and developing a high-performance sales team. Proficiency in CRM tools, Microsoft Office Suite, and use of smart devices. What We Offer: Competitive base salary + performance-based incentives Comprehensive health, dental, and vision insurance 401(k) with company match and access to financial planning services Paid Time Off (PTO), holidays, and volunteer time off Professional development opportunities Job Type: Full-time Pay: $170,000.00 - $200,000.00 per year Benefits: 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Day shift Work Location: In person

For more than 25 years, GCG has earned the confidence and respect of the legal community when it comes to handling administration services for class action settlements, bankruptcy cases, and legal notice programs. During that time, we have been entrusted with the administration of complex, international class action settlements as well as high-profile bankruptcy cases of national import. We have processed tens of millions of claims, mailed more than 287 million notices, handled over 28 million calls, and distributed billions of dollars with demonstrated accuracy and efficiency. The breadth and depth of our experience, our responsiveness to clients' needs, our global resources, and state-of-the-art technology have made us the recognized leader in our field and the partner of choice for leading law firms, corporate legal departments, government agencies, and other legal professionals requiring administrative support. With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a nationally recognized noticing expert, a team of software engineers, call center professionals, in-house legal advertising specialists, and graphic artists with extensive website design experience, GCG 's resources are unparalleled in the industry. We have offices coast-to-coast and are ready at a moment's notice to provide cost-effective administration services tailored to the needs of each case, regardless of its size or complexity. Job Description The Windows Administrator's role is to configure, administer, monitor, and maintain Microsoft Windows Server Infrastructure and manage hardware requirements supporting the business needs. Work with Network Operations team to maintain the hardware and software infrastructure throughout the organization. Responsibilities: Build, administer, maintain and update Windows Server infrastructure and provide support to local Senior Windows Administrator. Support the direction of the organizations infrastructure with ability to learn new technologies and skills and provide solutions to changing business requirements. Communicate and interact with the Senior Windows Admin Team. Troubleshooting and researching technical issues. Monitor network performance and work with network engineers to determine solutions when issues arise. Qualifications Bachelor of Science degree in Information Technology and three to four years' experience in the IT or related field for equivalent. MCITP is desirable. Demonstrate sound troubleshooting methodology and problem solving. Demonstrate quality management in the performance of duties. Demonstrate the ability to handle multiple tasks simultaneously. Effective oral and written communication skills. Ability to work as a team member as well as independently. Demonstrate appropriate time management and project planning skills. Seek self-development and learning opportunities. Strong knowledge of commonly used concepts, practices, and procedures within the field. General understanding of Microsoft operations systems. Basic understanding of Microsoft SharePoint 2010 and MS SQL 2008 R2. Solid knowledge of Microsoft Windows Server 2008 R2 operating systems and understanding of basic Microsoft networking. Additional Information Please forward resume and cover letter with salary requirements. This position is not eligible for relocation assistance. GCG , Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, or veteran status.

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Part Time Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures, which involves daily communication and interaction with drivers and monitors (as applicable). Location: 116 W 3rd St Perrysburg, OH 43551 What you'll do: Assist with all phone call information and dispatching of rides Organize and route trips based on schedule and location to ensure optimal performance Provide assistance to drivers for directions to destinations Assist drivers and transportation providers with problems or issues relating to scheduling Establish and maintain effective communication with transportation providers Report and record all incidents to the applicable manager Document and report provider no shows or on-time-performance issues Inform transportation providers of their next-days trips and any new trips that occur Monitor radio, telephones and on-road provision of service for quality Record time of departure, destination, and expected time of return Provide feedback on drivers' performance Perform additional duties as assigned or required What you'll need: Experience, Education & Certifications: High school diploma or G.E.D. equivalent 2+ years in transportation routing, dispatching, and scheduling expertise preferred 1 year experience working with the applicable transit scheduling system preferred Knowledge of GPS and GIS systems preferred Possess valid authorization to work in the United States Skills: Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications Regular attendance is required Even better if you have... Ability to work flexible hours as required Ability to maintain high level of confidentiality Excellent communication and interpersonal skills Good organizational skills with attention to timeliness and detail What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Part time roles may not be eligible for all benefits Hourly Rate: $16.00/hr This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTMTransit

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? MTM Transit in partnership with the City of Perrysburg, Ohio is looking for Part Time Drivers to join our team in Perrysburg. We currently have training classes that start regularly! Why make the move to MTM Transit? $15.00 per hour Affordable benefits including Medical, Dental and Vision Paid Training & Overtime Paid Holidays & Paid Time Off (PTO) 401(k) with Company Match Internal career growth opportunities What You'll need: Experience, Education & Certifications: High school diploma or G.E.D. equivalent Must be 21 years of age or older Must possess a valid Ohio Class D Driver's License or ability to obtain Must have a minimum of a 5 year driving history No DUI or DWI convictions Must be able to pass DOT physical and pre-employment drug/alcohol screening Must pass criminal background check investigation Possess valid authorization to work in the United States Must be available Afternoons, Evenings, and Weekends Skills: Ability to use a tablet, GPS, two-way radio, or other electronic device Ability to maintain high level of confidentiality Ability to communicate with others and comprehend instructions Ability to understand highway traffic signs, signals, maps, manifests, and schedules Ability to obtain knowledge of FTA, ADA, and DOT regulations Familiarity with the main roadways and major highways in the service area What You'll Do: Provide safe and reliable transportation Demonstrate excellent defensive driving skills Provide excellent customer service to both internal and external stakeholders Must assist with passenger loading and unloading from vehicle Must assist with any mobility device and securement as required for safety protocols Ensure the on-time pick-up and drop off of the customer Demonstrates understanding and sensitivity to the needs of older adults and individuals with disabilities Complete thorough vehicle pre-trip, post-trip, and DVI inspections as required Complete paperwork as required Utilize tablets or electronic devices as required MTM Transit is Proud to be an Equal Opportunity Employer MTM Transit is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law. #MTMTRANSIT

What will your job look like? The Program Director works in collaboration with operations, MTM support departments, and Transportation Providers to ensure the most appropriate and cost-effective delivery of transportation services. The Program Director also acts as the internal liaison between MTM departments and the Client to ensure MTM is fully compliant with contract requirements. *To be considered for this role you must reside in the State of Minnesota* What you'll do: Provide leadership and management of direct and non-direct reports Ensure business outcomes and contract goals are defined and met Gain knowledge of and understand all aspects of the Client and the contract Maintain, understand and effectively communicate Client expectations Educate the Client on MTM procedures Establish a working relationship with the Client and act as a liaison to ensure their expectations are met and any requests for information are responded to in a timely manner to the satisfaction of the Client and MTM Track and maintain department budget in order to meet established financial goal Conduct quarterly Town Hall meetings with all levels of staff Monitor Client Satisfaction beyond statistical data Be available as Client's key contact for any issues relating to the program Maintain a strong working relationship with key Client personnel Work with the Client to follow through on service issues, troubleshooting problems and concerns, complaints and education Regularly hold and document satisfaction meetings with the Client Identify and manage stakeholders' expectations during all phases of the contract Ensure regular interaction with internal departments Continuously plan for growth and issue resolution Keep abreast of changes to NET program rules, regulations, and policies Ensure regular interaction with transportation providers, facilities, and internal departments to ensure safe and quality transportation services are being delivered Ensure ongoing collaboration with internal and external partners to ensure effective processes are in place and in line with corporate processes and goals Provide development and career guidance to local staff Work across all departments to ensure the cost of transportation service delivery is within the budget Conduct and process disciplinary actions and terminations as needed What you'll need: Experience, Education & Certifications: High School Diploma or G.E.D. At least 5 years of experience managing or providing key leadership support for a Medium sized, profitable operations teams in a multimillion contract environment, 7 years preferred Experience with contract implementation Experience establishing and managing all aspects of performance management Experience managing complex contracts with SLA's and government compliance Experience managing a large team of both direct and indirect reports Experience managing employees at all levels of the organization Must possess a valid driver's license Skills: Strong leadership, mentoring & coaching skills Strong conflict management skills Strong persuasion and negotiation skills Strong decision making skills involving complex data Strong and effective communication skills Strong business and financial acumen Strong analytical and strategic planning skills Ability to build and manage a strong team Ability understand and communicate Company vision Ability to establish and maintain operational structure Ability to build and maintain good relationships with community agencies and other critical stakeholders involved in healthcare access issues Ability to maintain a high level of confidentiality Excellent interpersonal skills and the ability to work with a variety of people and job positions Excellent organizational skills with the ability to manage multiple concurrent projects Excellent problem solving skills with the ability to anticipate and resolve problems Knowledge of managed care, quality improvement, contracting High cognitive skills Proficient in Microsoft Office Suite Even better if you have... Bachelor's Degree, preferred Certified Project Management Professional or Associate Certification desired (PMI) preferred Experience with Lean processes; Six Sigma Certification preferred Experience working with Medicaid and/or State programs preferred What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $90,720 Salary Max: $113,400 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

Works closely with the Manager of Client Engagement to assist in facilitating the Fleet Response Client Engagement program including scheduling, coordinating, recording meeting minutes and managing follow-up items from each meeting. This program exists to assist existing clients to make recommendations that strengthen and sustain relationships. Essential Duties and Responsibilities Includes, but is not limited to, the following: Existing Client Support: Routinely schedule and coordinate meetings and presentations Routinely construct and complete Request for Proposal (RFP) documents for existing and potential clients Routinely assist in the construction of Sales proposals and written communication pertinent to new and existing clients. Routinely communicate internally the results of client meetings and action items to ensure timely task completion and all departments are informed Routinely communicate externally the results of client meetings, action plans and follow-up items Answers questions, recommends services to address customer concerns and responds to client requests Completes Software demonstrations to existing and potential clients. Facilitates software training and new account set up. Evaluates repeated client requests to determine integration into standard processes/procedures and conducts data reviews to identify areas of improvement. Responsible for data compilation of assigned client's account performance metrics. Demonstrates ability to compile data and speak to client's about what the data means as it relates to their account's performance. New Client Support: Coordinates with internal and external stakeholders to facilitate new accounts Coordinates implementation and roll out calls for new clients and new accounts Sales Support: Participate in Sales Demonstrations (Demos) and talk through all product lines Produce specialty sales PPT as needed Participates remotely and in-person with clients to gather feedback on service and ensure customer satisfaction. Works closely with Client Services and Business Development management to coordinate client requests and meet evolving client needs Tactics of the Role: Weekly meeting with Manager of Client Engagement Rolling quarterly book of business review with assigned Sales Manager Regular meetings with assigned clients to discuss account performance and account needs. The above statements are intended to describe the general nature and level of work being performed by individuals assigned this position. They are not to be construed as an exhausted list of all responsibilities, duties, and skills required of individuals performing this job. All personnel may be required to perform duties outside their normal responsibilities from time to time as needed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE Bachelor's degree from four-year college or university preferred; minimum three years client management experience required. Ability to write reports, business correspondence, and procedure manuals. Ability to utilize Microsoft Word, Excel, and other Microsoft Office Products Effectively deliver information and respond to questions from groups of managers, clients, and customers. Experience presenting data to clients/peer groups preferred LANGUAGE SKILLS Strong interpersonal skills to ensure excellent internal and external customer service. Excellent written and verbal skills. TECHNICAL SKILLS Highly motivated, strong initiative, self-starter with team focus. REASONING ABILITY Strong ability to multi-task and manage time effectively. Strong investigative and organizational skills. PROFICIENCY Demonstrates dependability, punctuality and excellent attendance. Ability to work independently and collaborate with peers. Physical Demands and Working Conditions The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed clearly and understandably both in person and over telephone. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. WORK SCHEDULE Monday - Friday, 8:30 am - 5:30 pm This role requires in-office presence in Hudson for at least 50% of the scheduled workweek after successful completion of the probationary period.

We're looking for highly motivated individuals who are ready to take their income to the next level with one of the fastest growing window companies in the country. We will provide you with all the training and resources that you need in order to reach your full potential. Our fast-track training program and industry-leading commission structure enables top salespeople to make $250,000 plus PER YEAR! Joining our team means that you: Master sales skills in the recession-proof industries of windows and doors Immerse yourself in a culture of personal and leadership development Enjoy an incentive-based culture that rewards you with unforgettable trips, extravagant dinners, and custom merchandise Achieve financial freedom so you can work hard, play hard, and enjoy a flexible lifestyle Compensation and Benefits Uncapped commissions and performance-based incentives Earn a competitive base pay to support you as well Top of the line health, dental and vision benefits along with 401k Earn $8K - $25K+ monthly once you're fully onboarded (yes, really) Average Earnings: our average team member makes $70K - $140K in Year 1 and doubles that number in Year 2 Performance-based rewards: Gift cards, company trips, and other INSANE top performer gifts! If you've done sales or customer service before, including past retail or restaurant experience, or are simply just willing to learn, we will teach you this market and show you how to make more money than you've ever made before. Apply here and one of our hiring managers will reach out to you by phone. You could have an interview as soon as THIS WEEK! Job Type: Full-time Pay: $75,000.00 - $90,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift Work Location: In person

For three decades, Garden City Group, LLC (GCG) has been the recognized leader in providing legal administrative services for class action, mass tort, and bankruptcy cases. The breadth and depth of our experience, responsiveness, global resources, and state-of-the-art technology have made us the recognized leader in our field and the partner of choice for leading law firms, corporate legal departments, government agencies, and other legal professionals requiring our unique administrative support. GCG Media is GCG's in house advertising agency. For decades, GCG's clients have relied on us to achieve their legal noticing goals. Using our dynamic skills in strategy and planning, GCG has developed media campaigns in over 40 languages and close to 170 countries. GCG is continually looking for new ways to engage the marketplace and educate our clients in best practices to reach their target audience. Job Description The CCS is responsible for oversight of the CCRs. Supervisors must also ensure adherence and overall efficiencies of the CCRs. The CCS works directly with the Customer Care Managers and Sr. Managers to resolve any issues or concerns that may arise. Assist representatives with issue resolution and troubleshooting to resolve customer issues. Advise on technical and procedural questions. Monitor day-to-day quality and production goals. Assist in managing team workload; ensure availability, quality of performance, adherence to service levels, and other objectives and goals. Complete team reports and ensure Key Performance Indicators (KPIs) are being met. Verify billable hours and make adjustments as necessary.Oversee Customer Care Representative schedule adherence and attendance. Support and communicate quality standards, processes, procedures and policies Qualifications Strong verbal and written communication skills with the ability to interpret and address claimant/client needs. Knowledge of contact center industry and best practices. Proficiency in Microsoft Suite. Ability to work with minimal guidance or supervision in a time critical environment. Ability to be flexible and quickly adapt to changing business needs and processes. Skilled in providing outstanding customer service. Ability to defuse situations, identify and resolve issues. Ability to make quick, accurate and appropriate decision. Ability to lead an effective meeting in a team atmosphere. Additional Information Please submit resume and cover letter with salary requirements. GCG , LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, or veteran status.

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The EDI Systems Analyst II will be accountable for guiding the actions of EDI experts by working closely with business units to analyze processes, analyze the business needs, and to provide solutions. The EDI Systems Analyst II role will solicit, define and manage EDI requirements for internally and externally developed projects and implementations in a team-oriented environment. What you'll do: * Identify, document and educate MTM partners on client EDI requirements * Identify, analyze and document business objectives and requirements by performing analysis and developing the necessary documentation to define, justify, launch and execute projects * Define, create, and validate user stories necessary to achieve internal and external objectives * Monitor, analyze, and ensure EDI compliance in the following subject areas: Member Eligibility, Encounter and Claims Data, Payment Remittance, Capitation, and Provider Data * Manage and coordinate EDI deliverables to both internal and external stakeholders including but not limited to: EDI data files, accompanying reports, and required attestations * Lead sessions for small to medium applications/projects or a few large applications/projects * Validate EDI solutions meet both internal and external client needs * Evaluate potential future client EDI requirements to support successful RFP and implementations processes * Lead multi-team requirement gathering sessions, stakeholder interviews, group sessions, and user observations * Act as a liaison between the business customer and the technology providers, both internally and externally * Communicate relative feedback, level of effort, and return on investment to business users for project prioritization * Responsible for making improvements of processes or workflows to enhance performance * Partner with associated departments to ensure uniformity in data * Remain informed on ever-changing information to ensure accuracy within business processes * Partner with EDI developers to ensure solutions meet requirements What you'll need: Experience, Education & Certifications: * High School Diploma or G.E.D equivalent * Bachelor's degree in technical or business disciplines with outlined experience, however, willing to accept equivalent field experience in lieu of degree * Minimum 7 years of EDI technical or business work experience * 3+ years of SQL experience * 3+ years' experience in software development methodologies including Agile and scrum processes * 5+ years of working HIPAA X12 Standard Transactions * 5+ years' experience in eliciting/documenting business requirements using interviews, group facilitation, data/workflow/system analysis and business process documentation * Previous experience collaborating with Business Users, Programmers, and Quality Assurance Testers in a corporate environment Skills: * Comprehensive understanding of the common Health Care EDI transactions: 834, 837, 277U, 277CA, 835, 820, 270/271, 999 * Advanced knowledge of Health Care EDI subject areas and the ability to translate that into EDI requirements * Ability to create SQL queries utilizing multiple tables and datasets to analyze and evaluate EDI data within a SQL database * Accurately articulates technical specifications in a manner the normal business user can understand in both written and verbal form * Ability to effectively work, demonstrate applications, and conduct presentations to all levels within the organization * Demonstrates a positive attitude and flexibility in areas such as job duties and schedule in order to serve the business and operational goals * Ability to translate business processes into workflows and system requirements * Ability to manage multiple tasks and projects, and forge strong interpersonal relationships with both internal and external stakeholders * Ability to solve problems by utilizing training, knowledge, tools, and analytical skills * Ability to assimilate new and existing technologies * Exemplary communication skills. * Must be able to address all levels of employees and customers * Ability to be effective in a fast paced, dynamic environment with minimal supervision * Excellent planning, documentation, organizational, analytical, and problem-solving abilities with a strong attention to detail What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $80,000 Salary Max: $108,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

Job DescriptionDescription: We are seeking a Business Development Director to lead growth across the Public Sector SLED market (State, Local, and Education) by helping government agencies and public institutions modernize operations through secure, scalable digital transformation solutions. This senior, consultative sales role is ideal for a proven hunter who thrives in complex, multi-stakeholder environments and understands how to sell mission-critical outcomes-not just technology. You will partner with state and local government agencies, municipalities, courts, and public education institutions to digitize processes, strengthen cybersecurity and risk management, reimagine the government workforce, replace legacy platforms, and maximize budget efficiency-ultimately enabling Public Sector organizations to better serve constituents, students, and communities in today's digital-first environment. Target Pay Range: $100,000 to 135,000 + Commission Plan Responsibilities: Own the full sales lifecycle from opportunity creation through contract execution, including discovery, solution design, proposal development, negotiation, and closing for public sector clients. Drive revenue growth through a balanced focus on net-new client acquisition and expansion of existing government and education accounts, consistently meeting or exceeding assigned annual sales targets. Proactively create demand within the SLED market through executive-level prospecting, professional networking, social selling, industry events, and targeted outreach to state, local, and education decision-makers. Lead consultative discovery engagements to uncover operational inefficiencies, financial constraints, security risks, workforce challenges, and modernization priorities across agencies and institutions. Position and clearly articulate solution value, including intelligent document capture, content services, workflow automation, and process transformation, aligned to agency missions, compliance requirements, and ROI. Build, manage, and mature a large, diverse sales pipeline, ensuring consistent opportunity flow, accurate forecasting, and achievement of annual revenue and margin objectives. Engage cross-functional internal teams to develop, coordinate, and execute winning digital transformation solutions for clients. Develop, present, and negotiate tailored proposals and contracts that align with client requirements, procurement processes, funding cycles, and internal profitability expectations. Establish and maintain trusted relationships with executive decision-makers, influencers, coaches, and champions across organizations to gain insight, navigate complexity, and drive successful outcomes. Maintain accurate sales activity, pipeline, and forecast data using CRM tools (e.g., Salesforce), while actively participating in ongoing sales training and professional development focused on SLED markets. Requirements: Proven SLED sales experience: 8+ years selling digital transformation, SaaS, or technology-enabled services to state, local, and education organizations, with a consistent record of meeting or exceeding quota. Experience selling business process modernization technology and services to help clients achieve operational efficiency and transformation goals. Strong ability to uncover public agency needs, articulate value, build ROI-based business cases, and navigate long, multi-stakeholder buying cycles and formal procurement processes. Demonstrated success engaging CIOs, agency directors, superintendents, and other senior SLED leaders as trusted advisors and long-term partners. Advanced skills in opportunity qualification, forecasting, proposal development, and negotiations. Experience using CRM tools such as Salesforce or HubSpot. Deep understanding of SLED operating environments, funding cycles, and compliance constraints, combined with accountability, adaptability, and persistence in complex sales environments Remote opportunities are only available in the following states (with preference in the Northeast): Arizona, Arkansas, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Texas, Utah, Virginia, and Wisconsin. Employment is contingent upon completing and passing a drug screen, background and credit check. MetaSource is an equal opportunity employer.

Full-time Description We are seeking a smart, driven, and creative Financial Analyst to join our Financial Planning and Analysis Team. This newly created role will support month-end close activities, conduct contract and proposal analysis, and perform variance analysis. The ideal candidate will have a solid understanding of financial statements, accounting principles, and business processes. In addition to financial responsibilities, this role will support operations by driving production efficiency through data reporting and analysis. We're looking for a forward-thinking analyst who can efficiently interpret data, identify opportunities, and deliver actionable insights that add value to the business. The ability to work effectively in a remote environment and navigate ambiguity is essential. Target Salary Range: $60-75K Depending on Experience Preference given to applicants residing in Arizona, Colorado, Utah, Washington and Idaho Key Responsibilities: Create and manage proposals Perform variance and scenario analysis Manage cost allocations and production-related data Compile and validate financial and operational data from multiple sources (e.g., production databases, NetSuite, Analytics reports) Tie production data to financials and conduct in-depth analysis Support forecasting, customer/pricing analysis, and reporting Requirements Bachelor's degree in accounting, Business Management, or Finance 1-2 years of experience in business operations, finance, or accounting Required: Advanced Excel, strong collaboration and communication skills Preferred: SQL, ERP experience (NetSuite preferred), BI Tools Employment is contingent upon completing and passing a background check. MetaSource is an equal opportunity employer.

Fleet Response's mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created from mutual trust and respect, coupled with a commitment to diversity, equity & inclusion Our commitment to diversity, equity & inclusion aligns with our corporate values and is supported at the highest levels in the Company. Diversity helps to drive new business, fuel innovation, and attract and retain the best employees. It makes a difference in the workplace, marketplace, and community advancing the way we live and work. Are you interested in joining a fast growing and customer focused company that is constantly rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response. Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients. Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Additional Benefits: We offer a best-in-class benefits package including PTO, 401(k) Employer Contribution, Medical, Dental, Vision, Life, Disability and several voluntary benefit options. Job Summary Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Provides customer service to clients/drivers by answering all calls and recording interviews into the computer or directing callers to appropriate departments. Essential Duties and Responsibilities: Including the following, other duties may be assigned. Answers calls in a professional manner. Directs all non-rental or claim calls to appropriate department or person. Takes message or forward to voicemail as necessary. Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an accident or glass claim, and help in receiving roadside assistance. Notifies management immediately of any crucial situation. Back up operator calls. Obtains all required information from caller and accurately inputs information into computer system. Locates nearest rental agency or body shop and provides client/driver with all necessary information. Deal with any outside vendor problems/questions as necessary. Contacts tow/glass to arrange for tows or glass repair and warm transfers callers. Communicates with the client to receive approval for rental upgrades, drop fees or any other request that is outside of client parameters. Assists clients/drivers with any questions or problems relating to their car rental or claim. When necessary refers callers to proper department or management for additional assistance. Backs up all fax/email claims submitted Communicates with all contacts in a highly professional and courteous manner at all times. Assist other departments as necessary with projects Evening Essential Duties and Responsibilities: Send loss notices on non-drivable vehicles. Handle notifications on serious injuries/fatalities as needed based on client parameters. Send assignments to body shops for non-drivable vehicles when necessary. If In-house Enterprise Representatives are not available or it's after 4:50pm. Contacts rental car companies to arrange for a rental car and confirms reservations. Ensure proper transferring of phone lines Making sure office is closed down properly prior to locking up QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED): or minimum six months related experience and/or training; or equivalent combination of education and experience. Prior customer service, call center, and/or car rental experience preferred. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. TECHNICAL SKILLS: Ability to use the computer to access e-mail and the internet and basic Windows skills. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Work Schedule Throughout the training period, your schedule may vary contingent upon your trainer's shift. Following your training period, you will be officially assigned a shift. Initially, this position requires full in-office presence for the first 90 days - however, hybrid schedules may become available after this initial period. Occasionally, mandatory overtime is required. About Fleet Response Fleet Response provides claims management, accident management, driver safety training, subrogation services with a focus on customers and technology Built from an insurance background, we helped to create today's risk-conscious model of fleet and accident management. We help you manage risk by working to reduce accidents, constrain the cost of vehicle repair, get vehicles back in service faster, and maximize reimbursement through subrogation.

Are you interested in joining a fast growing and customer focused company that is consistently rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response. Fleet Response specializes in providing services to corporations who self-insure physical damage to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients. Fleet Response is seeking qualified candidates for the position of Software Development Engineer in Test II (SDET II). Individuals within the SDET role work closely with clients and IT team members to define, develop, implement, and maintain quality assurance methodology and procedures including test cases, specifications, tools and other technical documentation. These solutions must be aligned with Business and IT strategies and are to be compliant with the Fleet Response's architectural standards. SDET's are involved in the full life cycle of an application. SDET II's are team members of an agile development process. Under guidance and support from Sr. level SDET's, they are responsible for the creation, maintenance, and management of the automated testing tools and their lower-level components. Other responsibilities include working with internal business partners to gather requirements, prototyping, implementing/updating solutions, building and executing test plans. SDET II's must be able to adjust to constant business change; common types of changes include new requirements, evolving goals and strategies, and emerging technologies. SDET II's require the ability to interact, develop, engineer, and communicate collaboratively at the highest technical levels with clients, vendors, partners, and all levels of Fleet Response staff. Job Activities Developing, debugging and maintaining automated tests. Under the guidance of Sr. SDET's, SDET II's work on semi-complex, major, or highly visible tasks supporting multiple projects requiring multiple areas of expertise. Works with Sr. SDET's to assure all systems are in line with Fleet Response IT's long-term strategy. Under the guidance of Sr. SDET's, support multiple applications. Knowledge in multiple technical environments and knowledge of one or more business areas. Under the guidance of Sr. SDET's create technical design specifications. Under the guidance of Sr. SDET's review technical design specifications of SDET I Under guidance of Sr. SDET's, develop/build IT solutions to meet business requirements. Install and configure solutions. Under guidance of Sr. SDET's, Design and develop robust, intuitive, elegant, and useful automatic testing tools. Under the guidance of Sr. SDET's, Develop, execute, and document test plans for both, BDD/TDD and Hybrid, linear test frameworks on multiple platforms such as Desktop and Mobile Web & Apps. Under the guidance of Sr. SDET's, Design/Document and/or implement tools and techniques supporting robust functional, end to end and load/performance test automation for web applications across pre-production and production environments in a CI/CD pipeline integrating with Continuous Testing, and Cloud Native architectures. Collaborate with Product, UX, and Engineering through requirements, design and implementation stages. Work with our DevOps toolset and assist in extending the automation testing aspects as needed (building dashboards, scripting). Drive test-related activities early in a sprint and maximize working in parallel with developers. Continuously learn production traffic patterns and optimize testing process. Continuously learn new tools and technologies that are needed to perform job duties. Ability to multi-task over multiple projects Technical Requirements 2-4 years of test automation experience Proficient experience with Selenium, Protractor, Test Café, JMeter, LoadRunner, NUnit or other similar UI, unit, and load testing tools. Proficient experience with application programming, API or database design Proficient experience with source control tools such as GIT, SVN, TFS Proficient in C#, JavaScript/TypeScript, SQL or similar programming languages. Proficient in Testing Methodologies such as functional and non-functional testing Proficient in identifying beneficial test cases for a system under test Proficient experience with Azure DevOps, Git CI/CD pipelines, Jenkins, or other build automation tools. Proficient experience with Microsoft Azure (preferred) or AWS. Proficient experience with Microsoft's Azure DevOps/VSTS (preferred) or Jira. Novice experience with Docker (preferred) or similar container-based technologies Working knowledge of Page Object Model Knowledge of Behavior Driven Development practices and use of Gherkin Assist Sr. SDET's with Perform testing gap analysis to determine what automated test cases are missing for a given software under test. Assist in mentoring SDET I's, helping them understand best practices, proprietary technology, new technology and methods. Contribute to the creation of automation plans and strategies for a given software under test. Participate and provide feedback in code reviews for source code and SDET tool's Above average Troubleshooting skills Willingness to learn new technologies Comfortable in a predominately Windows-based environment. Ability to work independently with minimal direction Comfortable with a predominantly .NET based code base. Take initiative in seeking out opportunities to identify and deal with issues within the systems you are responsible for, as well as the systems of others as needed Fleet Response is an Equal Employment Opportunity Employer.

We are looking for an experienced sales closer to provide top-quality home improvement solutions and close sales in the comfort of the customer's own home. The ideal candidate will have past in-home sales experience to help drive our business forward. Key Responsibilities: Conduct in-home consultations with prospective customers, showcasing our products and services. Build rapport with clients, identify their needs, and deliver personalized sales presentations. Address customer concerns, answer product-related questions, and provide expert advice to facilitate the sale. Close sales deals in the customer's home, ensuring all paperwork and payment details are completed accurately. Follow up with clients post-sale to ensure customer satisfaction and encourage repeat business. Collaborate with the sales and installation teams to ensure a smooth process from sale to service delivery. Meet and exceed individual sales targets and contribute to team goals. Requirements: Proven experience in a direct sales role, preferably in in-home sales or home improvement. Strong negotiation and closing skills with a demonstrated track record of meeting or exceeding sales goals. Exceptional communication and interpersonal skills, with the ability to build trust and rapport quickly. Self-motivated and goal-oriented with a passion for sales. Flexibility to work evenings and weekends, as most appointments are scheduled based on customer availability. Valid driver's license and reliable transportation for travel to client homes. What We Offer: Uncapped commission potential Paid training to familiarize you with our products and services. Flexible schedule with opportunities for overtime and additional income Opportunities for career advancement within one of the largest companies in the industry!

Job DescriptionDescription: MetaSource is a digital transformation solutions provider who is dedicated to helping organizations eliminate error-prone tasks and data silos, optimize processes, and achieve breakthrough growth. We provide our customers with a diverse set of products and services uniquely designed for their enterprise automation needs. Our aim is simple - when our customers win, we win. Our purpose will be achieved by cultivating people with a “Can Do / Own It” mentality and maintaining a work environment based on our Guiding Principles of Personal Responsibility, Shared Vision, Mutual Respect, Openness, and Integrity. The Head of Demand Generation and Digital Marketing will lead a team focused on building high-quality sales pipeline through targeted outreach and engagement strategies. This role oversees daily lead generation activity, ensures consistent execution across email, social media, and phone outreach, and optimizes processes for efficiency and results. This leader provides coaching, sets performance metrics, and collaborates with sales and marketing leaders to align campaigns with business objectives. The ideal candidate will have experience or exposure to the following: Enterprise Technology (SaaS, PaaS); Public Sector (SLED) and Citizen Experience; Financial and Mortgage Services; and or Business Process Outsourcing Solutions (BPaaS, AP, HR). Key Responsibilities Partners with sales leadership to align outreach with pipeline needs and with marketing to ensure messaging, campaigns, and offers resonate with target markets. Monitors conversations and messaging for professionalism, consistency, and effectiveness. Ensures customer engagement reflects company values of integrity and service. Oversees accurate CRM usage and reporting. Provides regular insights to leadership on outreach activity, response rates, and lead-to-opportunity conversion metrics. Ensures the team consistently delivers qualified leads that align with Ideal Customer Profiles (ICPs) and business development goals. Monitors lead quality and conversion rates to drive pipeline growth. Establishes daily, weekly, and monthly outreach targets (calls, emails, messages) and holds the team accountable for meeting or exceeding goals. Tracks performance and adjust strategies as needed. Standardizes outreach processes, refines scripts, and leverages automation tools to increase efficiency and effectiveness across multiple outreach channels. Stays informed on industry trends, competitor activities, and evolving outreach best practices. Train the team to adapt strategies to stay ahead of the market. Recruits, trains, and mentors Demand Generation Specialists, ensuring they have the skills, tools, and motivation to achieve high performance. Provides ongoing feedback and career development opportunities. Builds a high-energy, competitive, and collaborative team culture. Recognize achievements and foster accountability, continuous improvement, and shared success. Requirements: 7+ years of lead generation, business development, or sales, with at least 2 years in a leadership role Bachelor's degree in Marketing, Business, Communications, or related field Proven track record of building and managing high-performing outbound teams Strong knowledge of B2B demand generation strategies and tools (HubSpot, CRM platforms, outreach automation) Analytical thinker with the ability to interpret data and drive decisions Excellent communication, coaching, and motivational skills Competitive and results-driven leader who thrives in fast-paced environments Strong sense of accountability and ability to inspire the same in others Adaptable, innovative, and committed to continuous improvement Preferred Qualifications Experience in Business Process Outsourcing or Enterprise Technology solutions industries Employment is contingent upon completing and passing a background check and drug test. The Company is an equal opportunity employer.

The Marketing Content Creation Coordinator Intern will gain hands-on experience supporting Fleet Response's marketing initiatives with a primary focus on video content creation. This internship is designed for creative, self-driven college students interested in digital media and storytelling. Interns will contribute to real-world marketing projects by filming, editing, and producing engaging video content that supports brand awareness, recruitment, and internal culture initiatives. Please Note: Fleet Response is located in Hudson, OH. This internship requires some in-office time for filming. Editing work may be completed remotely. We are seeking college students entering their Junior or Senior year to participate in our Fleet Response Internship Program. Applications are accepted on a rolling basis. Essential Duties and Responsibilities Includes, but is not limited to, the following: Film video content on-site on a regular basis. Edit and deliver a minimum of two (2) completed videos per week in formats such as Reels, TikTok's, Shorts, interviews, and workplace features. Develop creative concepts and storyboards for short-form and long-form video content. Capture workplace activities, employee interviews, events, and behind-the-scenes content. Manage video files and ensure timely delivery of content in accordance with weekly deadlines. Collaborate with the Marketing Manager to align content with branding and messaging guidelines. Work independently while accepting feedback and direction from the Marketing team. Attend meetings, filming sessions, and company events as needed. Responsibilities may vary based on marketing initiatives and business needs. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Must be at least 18 years of age. Applicants must be currently pursuing a bachelor's degree at an accredited college or university in Marketing, Communications, Digital Media, Media Studies, Public Relations, Advertising, Film or Video Production, Graphic Design, Visual Arts, or a related field. Language Skills Strong written and verbal communication skills. Ability to communicate ideas clearly and professionally. Comfortable interacting with team members and conducting interviews on camera. Technical Skills Basic to intermediate video editing skills using tools such as CapCut, Adobe Premiere, Final Cut Pro, or similar software. Ability to use computers, cameras, and mobile devices for filming and editing. Basic proficiency in Microsoft Office and/or Google Workspace. Reasoning Ability Strong organizational and time-management skills. Ability to work independently, meet deadlines, and manage multiple projects simultaneously. Creative problem-solving skills and attention to detail. Professional Competencies Demonstrates dependability, punctuality, and strong work ethic. Self-motivated with a proactive, “go-getter” attitude. Ability to collaborate effectively with peers and leadership. Physical Demands and Working Conditions The worker is subject to inside environmental conditions : Protection from weather conditions but not necessarily from temperature changes. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Sedentary work : Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Talking : Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed clearly and understandably both in person and over telephone. Hearing : Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discrimination in sound. Repetitive motions : Making substantial movements (motions) of the wrists, hands, and/or fingers. WORK SCHEDULE Flexible schedule based on student availability Part-time, approximately 10-25 hours per week Internship length: 10-16 weeks Some in-office time required for filming; editing may be completed remotely.

Are you interested in joining a fast growing and customer focused company that is consistently rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off, and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response. Fleet Response specializes in providing services to corporations who self-insure physical damage to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself in offering a variety of customized services to all our clients. Fleet Response is seeking qualified candidates for the position of Solutions Architect. We are seeking a highly skilled and forward-thinking Solutions Architect to join our team. This role is pivotal in designing and delivering scalable, secure, and high-performing solutions that align with our enterprise architecture and business goals. The Solutions Architect will collaborate across teams to translate business requirements into technical designs, leveraging our core technology stack. Key Responsibilities Design end-to-end technical solutions that meet business needs and align with enterprise architecture standards. Collaborate with Enterprise Architects to ensure solution designs support long-term strategic goals. Work closely with software engineers to guide implementation and ensure architectural integrity. Lead technical design sessions, producing solution design documents and architecture diagrams. Evaluate and recommend tools, technologies, and processes to ensure the highest quality solutions. Ensure solutions are secure, scalable, and maintainable, with a focus on performance and cost-efficiency. Participate in Agile ceremonies and contribute to backlog refinement, sprint planning, and retrospectives. Provide technical leadership and mentoring to development teams. Support DevOps practices including CI/CD pipelines, automated testing, and infrastructure as code. Engage with business owners to understand business requirements and translate them into technical specifications. Required Qualifications 7+ years of experience in software development or architecture roles. Proven experience designing and implementing solutions using .NET (C#), SQL Server, Angular (9+), and Cloud services. Strong understanding of cloud-native architecture and Azure services (e.g., App Services, Azure Functions, Azure DevOps, ADF). Experience with RESTful API design and integration. Proficiency in designing data models and storage solutions that meet security and business integration requirements. Experience with leveraging AI and machine learning tools within the development lifecycle to automate tasks, optimize workflows, and deliver intelligent solutions that align with business objectives. Familiarity with containerization (Docker/Kubernetes) and microservices architecture. Excellent communication skills. Ability to balance strategic thinking with hands-on technical execution. Preferred Qualifications Experience working in enterprise environments with complex systems and integrations. Knowledge of enterprise architecture frameworks (e.g., TOGAF). Experience with Agile methodologies and tools (e.g., Azure DevOps, Jira). Experience with Infrastructure as Code (e.g., Terraform, Ansible). Certifications in Azure Architecture or related technologies are a plus.