Instron is a global organization that designs, manufactures, sells and services mechanical testing systems.
Have you ever wondered how a potato chip always has the right crispiness level? Or, how your game controller will survive several drops whether you are excited for your win or upset by a loss? How about eyewear being able to withstand impact forces? Visit Instron's YouTube Channel (*********************************************** to see our customer's applications or watch our Culture video at ******************************************* . Check out Facebook Watch at **************************** for additional videos.
Our systems are trusted by 95% of the world's largest manufacturing companies to gather critical data, informing the design of components and materials. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.
**What You Will Do:**
We have an opportunity for a highly motivated person whose work will reflect Instron's commitment to customer satisfaction. Working from home, out of the Columbia, SC area, you will be responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation, on a wide range of Instron's products.
You will be provided with a company vehicle, appropriate tools/equipment, including a laptop computer, cell phone, and MI-FI device and the assurance that you have the support of well-established service operation. You will have regional responsibility from central to southeastern GA to the Charleston SC area. Occasional travel to other locations in the US may be required, as much as up to about 40% overnight travel.
**Qualifications**
**What We Are Looking For:**
Successful applicants will have a two or four-year technical degree from an accredited university and knowledge of electro-mechanical systems. Equivalent military / trade school training may be accepted in lieu of degree. Must have the ability to read, comprehend, and interpret basic technical information involving mechanics and electronics associated with materials testing systems. Must be able to interpret blueprints and schematics, understand electrical, mechanical and electronic systems and be familiar with PC's including operating systems and Windows applications. This role requires a high level of autonomy, as well as superior organizational, time management and customer service skills.
· Prior field service experience strongly preferred
· Automation systems experience is a plus
· Experience performing preventative or corrective maintenance on servo hydraulic systems preferred
· Experience with materials testing preferred, but not required
· Experience delivering hands on and classroom training on topics technical in nature preferred
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
$54k-75k yearly est. 8d ago
Looking for a job?
Let Zippia find it for you.
TN - Mechanical Customer Support Representative - HYBRID/REMOTE - TN
Imperial Industrial Supply 4.3
Memphis, TN jobs
Job DescriptionSalary: Starting at $22.00/hr
Job Title: Mechanical Customer Service Representative - TN
Location: Millington, Bartlett, Cordova, Lakeland, Germantown, Arlington, Collierville and Piperton, TN Job Type: Full-Time
Department: Customer Support / Technical Support
Reports To: Customer Service Manager / Technical Support Manager
Job Summary:
We are seeking a mechanically inclined Customer Service Representative in Tennessee to support our customers by addressing inquiries, troubleshooting issues, and providing product or service-related technical assistance revolving around small engines and small engine repair. The ideal candidate has a strong understanding of mechanical systems, excellent communication skills, and a passion for helping customers solve problems efficiently.
Key Responsibilities:
Field customer inquiries or issues via phone support, email support and/or chat support relating to all small engine products, services, and technical issues.
Diagnose mechanical issues and provide step-by-step guidance for repair.
Interpret technical manuals, diagrams, and specifications to assist customers with troubleshooting.
Maintain accurate records of customer interactions, technical issues, and resolutions using CRM software.
Coordinate with internal departments such as engineering, production, and logistics to ensure customer satisfaction.
Process orders, returns, and service requests in a timely manner.
Provide feedback to product and engineering teams to improve service quality and product design.
Participate in training sessions to stay updated on new product developments and technical procedures.
Ensure customer satisfaction by delivering high-quality, professional support and timely resolutions.
Required Skills & Qualifications:
High school diploma or GED required, associate degree or technical certification in Mechanical Engineering or related field preferred.
Minimum 2 years of customer service experience in a mechanical, manufacturing, or technical environment.
Strong understanding of mechanical systems, components, and terminology.
Ability to read and interpret technical drawings and manuals.
Excellent verbal and written communication skills.
Strong problem-solving and critical-thinking skills.
Proficiency in Microsoft Office and CRM systems (e.g., NetSuite, Salesforce, Zendesk).
Ability to multitask, prioritize, and manage time effectively.
Preferred Qualifications:
Background in HVAC, automotive, industrial equipment, home power backup, or related industries.
Experience with ERP systems such as SAP or Oracle.
Bilingual communication skills are a plus.
Working Conditions:
Primarily remote-based with occasional visits to customer sites or manufacturing facilities.
May involve handling mechanical parts or tools for demonstration purposes.
Standard business hours with occasional overtime depending on customer needs.
$22 hourly 8d ago
Municipal Water Works Sales Representative - Charleston, SC
American Cast Iron Pipe Company 4.5
Charleston, SC jobs
We're seeking a Sales Representative to join our esteemed American Flow Control (AFC) Sales Division to play a pivotal role in shaping the success of our AFC Division products across the water, wastewater, and sewer markets. The primary responsibility of this role is to drive business growth and enhance market presence by generating new leads while effectively managing and expanding our existing client base. If you're a results-oriented professional with a passion for technical sales, join us as we build our nation's water infrastructure and deliver our most valuable resource.
Ideal Candidate:
* Strategic Problem Solver: Demonstrates skills in analytical thinking and strategic problem-solving.
* Effective Public Speaker: Possesses strong communication skills and enjoys public speaking.
* Engaging Professional: Outgoing, personable, and natural ability to build professional relationships during frequent travel (overnight travel required).
* Goal-Getter: Excels in developing and executing strategic plans to achieve goals for organizational success. Driven by self-motivation and an entrepreneurial mindset, always seeking opportunities for growth.
* Mechanically Inclined: Exhibits skills in troubleshooting, assembling, and understanding technical aspects.
Key Responsibilities:
* Account Management and Relationship Building: Establish and cultivate long-term, influential relationships with key decision-makers at municipalities, engineering firms, contractors, distributors, private utility companies, and water and sewer authorities.
* Market Advancement: Promote and sell AFC Division products to water and sewer markets in the assigned territory. Conduct promotional calls and specification development with water and sewer authorities and consulting engineering firms.
* Product Consultation: Provide expert consultation on specifications for hydrants, valves, and other products. Enhance personal sales skills through effective communication, negotiation, and presentation techniques.
* Customer Service: Respond promptly to customer inquiries, coordinate orders, expedite shipments, review and write customer specifications, provide literature, furnish quotes, and address pricing concerns.
* Travel and Territory Management: Travel within the assigned territory to build relationships and work collaboratively with distributors. Provide post-sale support for our products in the field.
Minimum Qualifications:
* Must possess a Bachelor's Degree from a four-year university or 3 years of municipal water works product experience
* Must be able and willing to live within the assigned territory
* Must be available to travel a minimum of 60% of the time. More travel may be required depending on sales territory
* Must exhibit the ability to learn and interpret specifications for projects involving our products.
* Must exhibit a working knowledge of word processing, spreadsheet, and presentation software such as Word, Excel, PowerPoint, etc..
Benefits:
* Remote work (with travel)
* Company Vehicle and Insurance
* Paid Vacation and Holidays
* Quarterly Profit Sharing Bonus Plan
* Medical, Dental and Supplemental Vision
* Generous 401k and Savings Plan (company match)
* Wellness Program
* Tuition Reimbursement
* Employee Assistance Program
About AMERICAN
Founded in Birmingham, Alabama in 1905, AMERICAN is a manufacturer of fire hydrants, valves, ductile iron and spiral-welded steel pipe for the waterworks industry, and high-frequency-welded steel pipe for the oil and natural gas industries. AMERICAN's diversified product line also includes fire pumps, structural casing and piling, castings for waterworks products and large machinery, and specialty rubber products. For more than a century, AMERICAN has been committed to doing things The Right Way by applying the Golden Rule in life and in business, always exceeding customer expectations, by empowering and supporting our team members, and by being a good neighbor in our communities.
EOE/VETS/DISABILITY
DDNP
$41k-51k yearly est. 46d ago
Customer Tech Support Manager - North America (Location Flexible)
Alcoa 4.8
Knoxville, TN jobs
Shape Your World
At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper & world-shaper.
At Alcoa, you're an essential part of our purpose: to turn raw potential into real progress. This is an opportunity for you to bring your wealth of experience to the team and help shape the future of sustainability with world-changing innovations and low-carbon technologies. You have the power to shape things to make them better.
About the role:
Deliver expert technical support to customers and Alcoa casthouses.
Maintain close relationships with customers on various levels to support Alcoa's sales activities. Visit customers when necessary to provide assistance, anticipate customer needs and manage quality issues.
Advise on preventive maintenance and product configuration for optimal performance.
Act as the technical link between sales and production, managing product approvals and qualifications.
Support new product development with R&D and drive continuous improvement.
Resolve quality issues quickly and effectively, minimizing risk and cost.
Capture market intelligence to anticipate trends and future needs.
What you can bring to the role:
Degree in Metallurgy, Materials Science, Chemical Engineering, or similar (Master's preferred).
5-10 years experience in metal processing or casting (aluminum preferred).
Knowledge of extrusion, rolling, or casting is a plus.
Strong customer focus, communication, and analytical skills.
Demonstrated critical thinking and analytical skills with experience developing and executing go-to-market for new products.
Fluent in English (other languages is a plus).
Ability to travel up to 50% of the time.
What we offer:
Competitive compensation packages, including pay-for-performance variable pay, recognition and rewards programs.
401(k), employer match up to 6%, additional employer retirement income contribution (no vesting period).
Healthcare benefits: medical, Rx, dental, vision, flexible spending account, health savings account (generous employer contribution), life and accident insurance.
Work-life balance programs: flexible work scheduling, hybrid/remote working.
Paid time off: 15 vacation days prorated in the 1st year based on hire date, 12 paid holidays, 7 illness days, Care for Family leave up to 40 days, up to 5 bereavement days, maximum of 30 jury duty days, and up to 10 days annual training for military leave.
#LI-PW1
Base salary: $129,000 - $177,500 USD annually Total rewards packages listed, including base salary and bonus eligibility, applies to US based applicants only. Actual salaries will vary and will be based on a range of factors, including a candidate's qualifications, skills, and competencies in conjunction with multiple components of the Employee Total Rewards Package. Alcoa reserves the right to change plans at its discretion.
About the Location
Recognized as an industry pioneer, Alcoa has established itself as an international company with operations across six continents. Alcoa's U.S. portfolio includes Alcoa's corporate headquarters, Alcoa's Technology Center, two smelters, and a calcined coke plant. While some roles are based on-site, Alcoa also offers a flexible working model for certain positions. Wherever you choose to join us, you'll be joining a global team committed to advancing sustainability and delivering excellence and innovation.
We are values led, vision driven and united by our purpose of transforming raw potential into real progress. Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.
As a proud equal opportunity workplace and affirmative action employer, Alcoa is dedicated to providing equal opportunities and equal access to all individuals regardless of a person's gender, age, race, ethnicity, sexual orientation, gender identity, religion, nation of origin, disability, veteran status, language spoken or any other characteristic or status protected by the laws or regulations in the places where we operate.
If you have visited our website in search of information on U.S. employment opportunities or to apply for a position, and you require an accommodation, please contact Alcoa Recruiting via email at ***********************.
This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!
Your work. Your world. Shape them for the better.
Application close date is: 26 January 2026, however Alcoa reserves the right to change this date at its discretion.
$129k-177.5k yearly Auto-Apply 18d ago
UPS Service Manager / Operations Manager
National Power 4.4
Charleston, SC jobs
We are seeking an experienced UPS Service Manager to lead and oversee service technicians responsible for the installation, maintenance, and operation of uninterruptible power supply systems ranging from 8kW to 1MW+ capacity. This role requires advanced technical expertise in power systems, strong leadership and business management skills, and the ability to manage complex electrical infrastructure operations while driving business growth and customer satisfaction across multiple territories.
Essential Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned.
Technical Leadership
Provide technical guidance and support for complex installations and maintenance scenarios
Review and approve major project proposals, technical specifications, and service recommendations
Ensure quality control standards are maintained across all service activities
Oversee warranty management and manufacturer relations for all UPS equipment brands
Stay current with emerging technologies and industry best practices in power systems
Manage technical documentation, service records, and compliance reporting
Team Management & Development
Supervise, mentor, and develop a team of UPS technicians and electrical specialists
Coordinate work schedules, resource allocation, and project timelines for multiple concurrent installations and service calls
Design and conduct comprehensive training programs on UPS technology, safety procedures, and industry best practices
Review, approve, and quality-check all technical work performed by team members
Lead, mentor, and develop multiple service teams including Lead Technicians, Senior Technicians, and support staff
Recruit, hire, and onboard qualified technical personnel to support business growth
Establish performance metrics, conduct regular performance reviews, and implement improvement plans
Design and oversee comprehensive training and certification programs for all technical staff
Foster a culture of safety, technical excellence, and customer-first service delivery
Manage succession planning and career development pathways for team members
Required qualifications
8-10 years of progressive experience in UPS systems, power electronics, or electrical services industry
5+ years of management experience leading technical teams Proven experience with both single-phase and three-phase UPS systems (8kW to 1MW range)
Expert knowledge of UPS systems, power electronics, battery systems, and electrical distribution across single-phase and three-phase applications
Experience with static transfer switches, power distribution units, and monitoring systems
UPS manufacturer certifications (APC, Eaton, Schneider Electric, etc.) highly desirable
Working Conditions
Primarily field-based work at customer facilities
Occasional after-hours and emergency call-out availability required
Travel to various customer sites within assigned territory
Work in industrial environments including data centers, hospitals, manufacturing facilities
Exposure to electrical hazards requiring strict adherence to safety protocols
The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.)
Frequently work near moving mechanical parts
Physical Demands:
Lifting and carrying heavy objects, up to 75lbs, will be required.
Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms.
Seizing, holding, grasping, turning, or otherwise working with hand(s).
Entering text or data into a computer or other machine by means of a keyboard.
Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides.
Moving about on hands and knees or hands and feet to enter restricted spaces.
Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks.
Clarity of vision (i.e., working with small objects or reading small print), including use of computers.
Sitting for long periods of time may be required.
Sometimes moving about on hands and knees or hands and feet to enter confined spaces.
Compensation
Competitive salary. We are a performance-based company and pay will ultimately reflect the employee's productivity and overall performance.
Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)
Up to 9 paid company holidays
Paid sick time
Company-paid Life Insurance ($75,000)
Company-paid Short-term and Long-term Disability Insurance
Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company.
401(k) retirement savings plan with company matching
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Additional Info:
Criminal background checks and pre-employment drug screens are required.
Must be able to pass a Department of Transportation physical examination.
This is a remote position and will require the employee to work from home.
Equal Opportunity Employer:
National Power LLC is an Equal Opportunity/Affirmative Action Employer and VEVRAA federal contractor and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identification or any other status protected under local, state or federal laws.
$33k-46k yearly est. Auto-Apply 60d+ ago
Education and Training Specialist
ACD Operations LLC 4.2
Greenville, SC jobs
Job Description
This is a professional full-time, remote position responsible for providing customer education and training to assist prospective and existing customers in better understanding and utilizing the proprietary technology platform and content.
You will be responsible for driving successful product adoption by onboarding new customers, creating and updating training materials, including videos, manuals, and other resources as needed. You will play a significant role in assessing the education needs of prospective, new, and existing customers, and in providing solutions and content to increase customer satisfaction and drive awareness, engagement, and retention.
Key Responsibilities
Assess customer needs and recommend new educational products and services.
Create engaging customer-facing, instructor-led software training courses via webinar or in person.
Facilitate hands-on software training by demonstrating the software, explaining concepts, consulting on best practices, guiding attendees through technical processes as a group, identifying and addressing attendee questions and concerns, and selling the business value of the platform.
Collaborate on team & cross-functional projects, including designing and producing training approaches and supporting materials.
Collaborate with Customer Support and Customer Success Teams to ensure successful software deployment and adoption.
Develop and maintain training documentation and videos to ensure materials outline the most relevant software updates and best practices.
Create effective PPT presentations, video tutorials, training packages, and follow-up materials as needed.
Draft relevant training documents, such as scripts, manuals, articles, and collateral as needed.
Collect and analyze program evaluations, customer feedback, and surveys to identify new educational content, make necessary revisions, and continuously improve training materials and presentation methods.
Strengthen client relations and retention by providing ongoing customer support and high-quality service.
Assisting in creating and implementing relevant content for prospective customers to drive brand awareness, engagement, and platform adoption.
Other duties as assigned.
Qualifications
Bachelor'sdegreerequired.
3+ years of experience in developing and implementing customer-focused training, content and tools preferred.
Excellent presentation skills, both in-person and online.
Strong communicator with exceptional written and verbal communication skills.
Ability to collaborate with cross-functional stakeholders and individuals at all levels of an organization.
Proven experience with gathering broad and complex information and converting it into clear, concise concepts in a range of materials.
Experience in writing training documents, scripts, product training manuals, and articles.
Results-driven with strong analytical and organizational skills and attention to detail.
Experience with video editing software is a plus.
$34k-52k yearly est. 30d ago
Select Major Account Executive EST/CST - Nashville, TN
Samsara 4.7
Nashville, TN jobs
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.
Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
About the role:
The Majors sales team is responsible for revenue growth in new and existing customers that represent the largest prospective accounts for Samsara by total addressable opportunity.
This is a remote position open to candidates residing in the US and requires working in the EST or CST timezones.
You should apply if:
You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
Your mantra is #alwaysbeprospecting: The world of operations is vast. Your customers are often out in the field and the best way to catch them is live on the phone. Samsara's top reps do constant research to find companies and contacts to expand their pipeline.
You have innate curiosity in how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
You are a life-long learner: Samsara sales are complex. You will need to learn about businesses where you previously had little knowledge. The payoff is big but you have to be willing to put in the work.
You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
You want to be with the best: Samsara's high-performance Sales culture means you'll be surrounded by the best and challenged to go farther than you have before.
In this role, you will:
Develop Executive-Level relationships within strategic, named accounts
Own customer engagements end-to-end, from prospecting and qualification to close
Demonstrate excellent solution-based sales processes in complex sales campaigns
Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
5+ years experience in a full-cycle, closing sales role with Enterprise customers
Proven track record of consistent quota over-achievement in complex accounts and $500k+ ARR transactions
Experience handling and owning enterprise deal sizes and C-Level relationships
Willing and comfortable with strategic outbound prospecting
Excellent interpersonal skills and demonstrated ability to thrive in a dynamic, fast-paced environment
An ideal candidate also has:
Experience working with a line of business stakeholders (Operations, Finance, IT)
Awards for top achievement (President's club, Winner's circle, Top 10%)
Passion for the world of operations!
Annual on-target earnings (OTE) for full-time employees for this position is below.$337,500-$337,500 USD
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
$49k-74k yearly est. Auto-Apply 12d ago
Regional Sales Director, Enterprise Select-South East US
Samsara 4.7
Tennessee jobs
About the role:
Samsara is seeking a talented and driven Sales Director to manage and develop one of our Select Enterprise Sales teams. You should be an energetic evangelist passionate about introducing a transformative new technology into the market. You should have a history of over-achievement (Presidents Club, etc.) and be comfortable managing teams that sell into all levels of an enterprise organization in both technology and lines of business.
This is a remote position open to candidates residing in the SOUTH-EASTERN US. This position requires travel up to 50% of the time.
In this role, you will:
Implement effective coaching and development of Account Executives
Collaborate with executive team to develop performance metrics
Coordinate the involvement of Field Sales Engineers and support teams so that performance objectives and customers' expectations are consistently met
Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Hire, develop and lead an inclusive, engaged, and high performing team
Minimum requirements for the role:
Previous experience supervising an enterprise sales team in the US in a management capacity
Proven track record of ability to train, spearhead and motivate enterprise sales teams
Solid understanding of SFDC and accurate forecasting methodology
8+ years of technology sales experience
5+ years of experience managing a team/sales supervision and/or high overachievement as an individual contributor in Enterprise SAAS sales
An ideal candidate also has:
Passion in helping Account Executives close large, complex deals
As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve issues and is both empathetic and understanding of doing what is right for the customer. To be successful in this role, you must have the ability to effectively multi-task and manage your work as well as learn new software and applications.
Job Responsibilities:
* Provide timely support via phone and e-mail from customers, retail stores and other departments concerning orders, shipments and returns
* Meet individual and team customer focused goals
* Provide timely feedback regarding system needs, process improvements, website issues or customer concerns
* Act as an ambassador for the brand, and adhere to an appropriate and effective set of core values
* Make good decisions based on analysis and knowledge; works with a sense of urgency and moves issues to closure
* Assist with special projects within our Retail Operations and E-Commerce Departments
Job Requirements:
* 1-2 years of customer service/call center experience; 1 year of retail experience preferred
* High school diploma or equivalent, some college preferred.
* Proficient in Microsoft Office; especially Word and Excel
* Ability to quickly learn new software and applications
* Excellent verbal and written communication skills
* Follow procedures in place with minimal error
* Ability to manage work and effectively multi-task
* Use effective interpersonal skills and customer focused attitude to contribute to the success of the team
* Must be able to work a scheduled shift between the hours of 7:00am and 7:00pm Monday - Friday and an occasional Saturday shift from 9:00am to 2:00pm.
#hybrid
#LI-LC1
$28k-36k yearly est. 8d ago
ERP Functional Business Analyst
Schneider Electric 4.2
Nashville, TN jobs
For this U. S. based position, the expected compensation range is $114,400 - $171,600 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States.
Our salary ranges are determined by reviewing roles of similar responsibility and level.
Within the salary range, individual pay is determined by several factors including performance, knowledge, jobrelated skills, experience, and relevant education or training.
Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
You must submit an online application to be considered for the position.
The Company will accept applications on an ongoing basis until the position is filled.
If you believe this job posting is not compliant with applicable state pay transparency laws in the U.
S.
, please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.
Job Description This position is posted as ERP Business Analyst to attract candidates with strong ERP (SAP) experience, but please note that the official title upon hire will be Scrum Master.
The role is similar to an associate project manager or junior Scrum Master level, and we're specifically seeking someone who understands ERP systems and the front-office/back-office business processes they support.
Agile and SAFe practices can be learned on the job, so prior Scrum Master certification is not required.
You will become part of an ERP Transformation team working with business teams and Program Management to define, plan, and deliver iterative releases of our digital platforms.
Areas of responsibility The Scrum Master will have between 1 and 3 teams to lead.
The teams will focus on solution configuration within SAP S/4 HANA and related systems.
Additionally, this role will be expected to learn and fully comprehend the business processes at Schneider Electric to better equip themselves for success.
The Scrum Master will be in the Agile Release Train Scrum of Scrums to represent the team(s).
This role supports and champions Agile / SAFe and guides the team on being self-organized.
will drive daily progress, conduct stand-ups, identify and help remove roadblocks.
They ensure commitments are delivered within an Iteration / Program Increment.
ensures User Stories are detailed, working with the Product Owner and Business Analysts to manage and prioritize the backlog regularly.
Is responsible for helping the team break down and detail roadmap items into Sprint deliverable User Stories at the team level, facilitate discussions, decision making, and manage conflict resolution.
Supports the release train engineer and collaborate with other scrum leads to identify and resolve systemic barriers as well as create opportunities for success.
TITAN Experience Requirement: This role requires an understanding of, and experience, in business processes in either of the following fields - finance, customer support or manufacturing.
3-7 years of experience as a business analyst and/or in a project management role is mandatory.
This must be with an ERP system or similar scale enterprise software.
We are seeking a Scrum Master/Project Manager/BA who has focused on either enterprise software development, solutions and or deployment at a minimum.
Experience using SAP or implementing SAP projects is highly desired.
Must have excellent skills and knowledge of communication, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Candidates considered for this role should have a BA/BS in Computer Science, Computer/Electrical Engineering (or equivalent).
An MBA is a plus.
Additional Requirements Employment Type: This is a full-time, direct hire position.
We are not considering contractors or consultants for this role.
Location Preference: Ideally based in Nashville, TN with a hybrid schedule (2 days per week in-office).
Alternate locations include Carrollton, TX (Dallas area), Raleigh, NC, Westmont, IL, and Boston, MA.
If you are located within 40 miles of one of these offices, you will be expected to work on a hybrid schedule.
Candidates outside these areas may be considered for remote work.
Remote Option: While not preferred, we are open to considering fully remote candidates.
Time Zone Alignment: Candidates located in Eastern or Central Time Zones are strongly preferred to support collaboration with international teams.
Work Authorization We are unable to provide visa sponsorship or initiate transfers for this position.
Candidates must be eligible to work in the U.
S.
without immigration assistance.
Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters.
At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.
We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.
It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.
We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us.
This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values.
We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.
Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer.
It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
$114.4k-171.6k yearly 2d ago
Estimator
Blair Image Elements 3.7
Knoxville, TN jobs
Estimator - Architectural Facade Systems
Knoxville, TN
Blair Image Elements is seeking a detail-oriented Estimator to support our architectural facade and exterior envelope projects for regional, national, and international clients. This role focuses on document-driven scope review, quantity takeoffs, pricing coordination, and bid execution for commercial construction projects.
This is an in-office position that requires the ability to commute to our Knoxville office. It may develop into a part time remote position upon adequate training and experience.
Blair Image Elements is a leading provider of signage and branding solutions, delivering comprehensive services to well-known regional, national, and international clients across a diverse range of markets and industries.
We Build Brands. You Build Your Career.
What You Will Do
As an Estimator, you will be responsible for developing accurate, complete, and well-documented estimates from architectural and engineering documents. Responsibilities include:
Reviewing architectural drawings, specifications, and addenda to identify complete scopes of work.
Performing quantity takeoffs and material quantification from elevations, wall sections, and details.
Interpreting construction documents to identify scope gaps, alternates, and value-engineering opportunities.
Soliciting, reviewing, and leveling pricing from suppliers and subcontractors.
Managing follow-up with vendors to ensure complete and timely pricing input.
Preparing detailed estimate breakdowns reflecting evolving material selections.
Reviewing contract scopes and associated pricing for accuracy and alignment.
Managing bid schedules and ensuring timely, compliant bid submissions.
Assisting with scope clarification, negotiations, and change pricing as required.
Providing a clean and organized handoff of estimates, drawings, assumptions, and scope information to the project management team.
Required Qualifications
Minimum of 2 years of experience in construction estimating or a related construction role.
Strong ability to read and interpret architectural drawings and specifications.
Experience scaling drawings and performing accurate quantity takeoffs.
High level of organization, accuracy, and attention to detail.
Ability to manage multiple deadlines simultaneously.
Preferred Qualifications
Degree in Construction Management, Engineering, Business, or a related field.
Experience with estimating and takeoff software.
Familiarity with commercial construction materials and building systems.
Working knowledge of project management and basic accounting concepts.
Proficiency in Microsoft Excel, Word, and Outlook.
Experience working with construction project management software.
What We Value
Strong communication and documentation skills.
Ability to work with incomplete information and develop clear, defensible scopes of work.
A disciplined, detail-driven approach to estimating.
Comfort working in a fast-paced, deadline-driven environment.
Benefits and Culture
At Blair Image Elements, we offer a comprehensive benefits package to support the well-being and financial security of our team. Employees enjoy Health, Dental, Vision, and Prescription Medicine Insurance, along with the option to participate in a Flexible Spending Account (FSA). We provide a Retirement Plan to help secure your future and offer free life insurance for all employees, with the opportunity to add additional coverage at group rates.
Our paid time off (PTO) policy allows up to 5 weeks of vacation annually, depending on your length of service, and we also offer a Gainsharing Program with quarterly bonuses based on company performance and your tenure. For those welcoming a new addition to their family, we provide 4 weeks of paid parental leave.
We support your continued education through our Tuition Reimbursement program and reward employee milestones with Anniversary Bonuses. With our Pay on Demand option through a payroll app, you can access your wages before payday. Employees also have access to a Loan Program through a local Credit Union and receive free Company Logo Uniforms and Products annually, along with a Company-funded protective footwear program.
At Blair, we also cultivate a supportive company culture. Flexible work schedules promote a healthier work-life balance, and we host annual events like an Employee Picnic and Holiday Party to foster camaraderie. Our Blair Cares committee, run by employees, raises funds to assist fellow team members in need. We also participate in community sponsorship and donation programs and offer the Blair Scholarship to help further education.
Check us out at ******************
Blair Image Elements is an Equal Opportunity Employer.
Unless explicitly stated, any compensation listed for this position is automatically generated by affiliated websites such as Indeed.com or similar platforms and may not accurately reflect the actual salary range for this role.
Drugs and Alcohol - We have the following polices in place: Pre-Employment, Post-Accident, Reasonable Suspicion and CDL Driver Testing as well as Random Screening.
$49k-69k yearly est. 13d ago
Service and Repair Support
Emerson 4.5
Columbia, SC jobs
Branson Ultrasonics is seeking a Service & Repair Technician to join our team! This remote opportunity is responsible for assembly, test, troubleshooting and repair of both standard and special equipment. Develop written and verbal estimates for repair evaluations. Work from verbal or written engineering documentation, BO's, assembly prints, plumbing diagrams, electrical diagrams or schematics, to meet department production schedule. Accept field service phone calls to assist customers in troubleshooting on-site problems and initiate actions to minimize customer down time and total customer satisfaction in all activities.
This role will also make recommendations to help implement process improvements to ensure quality goals are met. Perform Equipment Calibrations when required.
**In This Role, Your Responsibilities Will Be:**
+ Responsible for repair documentation and written/verbal cost estimates by evaluating controls, power supplies, a variety of actuators and technologies such as Ultrasonics, Metal Welding, Industrial Cleaning and Laser Welding, or by soliciting assistance as needed for applications issues.
+ Work with and operate hand tools and electrical/electronic test equipment to Performa a variety of electrical and mechanic tests and operation to repair and verify customer equipment for shipment. Ability to read and interpret engineering prints, sketches and verbal instructions.
+ Assist in the development and documentation of new and special products. Suggest and implement test criteria for capability studies.
+ Inspect work for defects workmanship to ensure quality at every stage of the process.
+ Work within established time standards to meet customer repair turnaround and estimated repair cost. Requires ability to schedule and analyze workload to achieve objectives.
+ Perform administrative and record keeping support as required to meet the company objectives; time sheets, cycle counts, reconciliation's, BOM audits, quality data information, warranty in-house repair costs.
+ Assemble, test, troubleshoot and repair electronic and Electro-mechanical assemblies to prescribed test procedures, using test equipment such as, but not limited to; VOM, Oscilloscope and current meters. Calibrate equipment when required.
+ Maintain equipment and proper housekeeping and workplace organization.
+ Assist in forecasting and control incoming repairs to achieve company repair turnaround objectives.
+ Perform other duties as assigned by Service Manager.
**For This Role, You Will Need:**
+ HS or equivalent GED, with additional specialized knowledge of engineering disciplines as would normally be obtained through formal technical training at the college to Trade School level.
+ Minimum of 5 years' experience in progressively complex troubleshooting and repair on Electro-mechanical machines and components. Working knowledge of manufacturing concepts and in-depth knowledge of Ultrasonics Welding Control Circuitry troubleshooting and various product line actuators.
+ Ability to travel 80 to 85%
+ Legal authorization to work in the United States - Sponsorship will not be provided for this position.
**Preferred Qualifications That Set You Apart:**
+ Associate or Bachelor Degree in Engineering or similar field.
+ Good communication skills, both written and verbal, to effectively deal with customers. Good mechanical background and well organized. Ability to read and understand both mechanical and electrical blueprints, layouts, wire lists, and schematics. Position requires extensive travel, including overnight.
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
\#LI-BS
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Work Authorization**
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** : 26000392
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
$35k-57k yearly est. 6d ago
Generator Technician
National Power 4.4
Charleston, SC jobs
National Power is accepting applications to fill a Generator Service Technician opening in our Charleston, SC market. Under the general direction of and reporting to the CISV Service Manager, the Generator Service Technician is responsible for maintenance and repair of generator sets and other electrical equipment.
Essential Duties and Responsibilities
Core duties and responsibilities include the following. Other duties may be assigned.
Perform various types and levels of maintenance and repair on generators and parallel systems ranging from 5-5000kw. Troubleshooting and repair of Automatic Transfer Switches, to include bypass isolation, and closed transition types as well. Repairs will include performing preventative maintenance service (oil and filters), troubleshooting AC and DC circuits, removing and replacing any and all components as necessary, performing warranty work per manufacturer's guidelines, performing start-up/commissioning on new generators and generator systems.
Perform diesel or gaseous engine troubleshooting and repair to include but not limited to ignition components, injection systems, valve adjustments etc.
Perform load bank testing on generator(s) to ensure units are in the prosper operating conditions and meet applicable code requirements.
Assist other technicians with large multi-person jobs, or troubleshooting complicated issues.
Education and Experience
HS Diploma required; Associate degree in an electrical/mechanical related field preferred.
Current Generac Power Systems certification preferred
US Air Force Electrical Power Production Specialist, US Navy Electrician's Mate, or Generator and/or UPS field service technician preferred
Skills and Other Qualifications
Must have excellent communication skills and be able to give verbal/written reports of job status, repair recommendations, equipment/supplies needed.
Must be able to account for time spent on jobs and travel.
Must have an excellent driving record and have a valid driver's license. The job WILL require driving long distances to job sites, and overnight stays in hotels 1-3 nights (but not limited to) a week may also be required. Company would cover costs of hotels and provides a meal allowance per company guidelines.
Must have good computer skills and be comfortable with Microsoft software to include Internet Explorer, Word, Excel, and Adobe (PDF's).
The technician would work from home and would ensure proper vehicle maintenance is performed, required parts inventory is maintained, ensure security of Company property to include cell phone, laptop computer, specialty tools and any other item assigned.
Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Good problem-solving during emergency situations or situations with limited resources.
Training will be provided. The employee may be required to attend training courses in Milwaukee, Wisconsin in addition to other training as needed and required.
Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality and safety.
Work Conditions:
The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.)
Frequently work near moving mechanical parts.
Physical Demands:
Lifting and carrying heavy objects, up to 75lbs, will be required.
Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms.
Seizing, holding, grasping, turning, or otherwise working with hand(s).
Entering text or data into a computer or other machine by means of a keyboard.
Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides.
Moving about on hands and knees or hands and feet to enter restricted spaces.
Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks.
Clarity of vision (i.e., working with small objects or reading small print), including use of computers.
Sitting for long periods of time may be required.
Sometimes moving about on hands and knees or hands and feet to enter confined spaces.
Compensation
Competitive pay depending on previous experience and current certifications. Overtime is also a factor and is paid at 1.5 X base. We are a performance based company and pay will ultimately reflect the employee's productivity and overall performance.
Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)
Up to 9 paid company holidays
Paid sick time
Company-paid Life Insurance ($75,000)
Company-paid Short-term and Long-term Disability Insurance
Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company.
401(k) retirement savings plan with company matching
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Additional Info:
Criminal background check and pre-employment drug screen are required.
Must be able to pass a Department of Transportation physical examination.
This is a remote position and will require the employee to work from home.
Equal Opportunity Employer:
National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws.
$28k-39k yearly est. Auto-Apply 57d ago
Inbound Customer Service Agent - Consumer Relations (Remote)
GE Appliances 4.8
Columbia, SC jobs
At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
Interested in joining us on our journey?
Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home.
Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina.
Benefits & Perks:
Paid on-the-job training and mentoring
Work-from-home opportunities (equipment provided)
No weekend shifts
Paid time off
Medical, dental, vision, and prescription benefits eligibility on day 1 of employment
401(k) program with a company match
Short-term and long-term disability
Life insurance
Appliance discount program
Tuition reimbursement
Gym membership reimbursement
Career growth opportunities
Position
Inbound Customer Service Agent - Consumer Relations (Remote)
Location
USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD
How You'll Create Possibilities
As a Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues. In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career!
* We offer a base rate of $17.00/hour+ incentives based on your quality scores - paid weekly.
* Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST).
* After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday.
After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to:
* Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry.
* Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions.
* Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions.
* Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc.
* Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager.
* Complete consumer reviews for satisfaction before case closure.
* Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies
What You'll Bring to Our Team
Position Requirements
* High School Diploma or GED
* Minimum of 1-year Call-Center experience
* Minimum of 2-years Escalated Customer Service experience
* Ability to communicate effectively in English is a requirement
* Excellent written & verbal skills
* Moderate to advanced computer skills; navigating multiple online applications
* Exceptional organizational skills; ability to effectively multi-task
* Ability to handle high-volume calls while simultaneously handling multiple online applications
* Previous experience working from home (preferred)
Soft Skills
* Passion for helping customers and problem-solving
* Flexible with the ability to take direction from management yet work independently to achieve goals
* Active listening skills and the ability to ask questions
* Conflict resolution skills; negotiation skills; and time management skills
* Flexibility, being the ability to adapt to change. Critical thinking skills
* Desire to work in a team environment towards common goals
* Ability to remain calm and show empathy while handling challenging customer concerns
Requirements for Remote Work Environment
* Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures.
* A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues
* Internet Speed Requirements:
* Ping 50 Mbps or lower
* Download 50 Mbps or higher
* Upload 15 Mbps or higher
Our Culture
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************
$17 hourly 4d ago
Commercial Director - Consumer Division
ATC Automation 3.6
Cookeville, TN jobs
The Commercial Director - Consumer Division is a contributing member of the ATC Sales Leadership Team. The position is responsible for the sales leadership, development, and performance of consumer industry business for ATC Automation. This position is a working role accountable for the performance of associated Account Managers, Sales Representatives as well as personal assignments. The position promotes ATC Automation's capabilities, sells the company's solutions at best possible profit margins, drives revenue growth, achieves positive market recognition, implements, and drives sales strategies.
This is a remote position. Travel, including air travel, is expected to be approximately 40%, with frequent travel to ATC Automation headquarters in Cookeville, Tennessee. Relocation assistance is available; however, relocation is not required.
ATC Automation offers competitive compensation along with a comprehensive benefits package, including Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and more.
Meet ATC Automation
Since 1977, ATC Automation has been redefining what's possible in custom automation. From concept to commissioning, we partner with leading brands across the globe to design and deliver custom machinery that drives efficiency, precision, and long-term performance. Our automation expertise spans critical industries that shape the way we live and move-Life Science, Transportation, Consumer Products, and General Industry.
Essential Functions
* Develop and scale a sales organization aligned with the company's maturity, size, and revenue objectives.
* Develop, manage, and maintain an active sales pipeline and accurate forecast utilizing ATC's Customer Relationship Management (CRM) system.
* Lead Business Development Managers, Account Managers, and Sales Representatives in identifying, pursuing, and closing new business opportunities.
* Serve as the internal sales advocate and primary voice for remote Account Managers and Sales Representatives.
* Collaborate effectively across TASI company entities to maximize growth opportunities.
* Develop and execute Sales Win Strategies to achieve organizational and financial goals.
* Engage customers at both technical and commercial levels to promote comprehensive automation solutions.
* Work closely with Applications, Project Teams, Marketing, and Executive Management to support new and existing customer initiatives.
* Deliver professional and effective sales presentations.
* Pursue and develop both domestic and international customer relationships.
* Promote and maintain a high level of customer satisfaction.
* Achieve agreed-upon sales goals and performance objectives.
* Act as a role model for company culture, values, and professionalism.
* Maintain high standards of professional business ethics and conduct.
* Effectively manage and lead through organizational and market change.
* Maintain a valid driver's license.
Minimum Qualifications
Education and Experience
* Bachelor's degree required.
* Minimum of five (5) years of experience in custom-designed and built automation solutions.
Interpersonal Skills
* Strong written communication skills with the ability to convey information clearly and concisely.
* Effective verbal communication and presentation skills.
* Demonstrated ability to lead, influence, and manage teams.
* Strong planning, organizational, and time-management capabilities.
* Ability to perform effectively under pressure while maximizing efficiency and results.
Disclaimer:
This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change but will remain in effect until superseded or canceled in writing by Human Resources.
ATC Automation is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.
ATC Automation is the Automation segment of TASI Group. The TASI Group of Companies is comprised of four technologically advanced Strategic Business Segments commonly linked by a disciplined focus on Product Integrity, Package Integrity, and Automation. Each TASI company delivers world-class products and services, focusing on our global customer needs in diverse market segments. TASI has served several thousand global customers over the years and enjoys a very high rate of repeat customers, many of which are Blue Chip Global Companies. Major Markets include: Automotive, Medical Devices, Life Science, Pharmaceutical, Packaging, Oil & Gas, Food & Beverage, Consumer Goods and General Industrial Equipment.
$80k-130k yearly est. 4d ago
Sr. Business Development Representative
Thermofisher Scientific 4.6
Florence, SC jobs
**Business Development Executive - DP Steriles Southeast** _Join Thermo Fisher Scientific and make a global impact._ **About Us** At Thermo Fisher Scientific, every day is an opportunity to bring our mission to life-helping our customers make the world **healthier, cleaner, and safer** . Our work goes beyond individual careers, driving innovation to solve the world's most pressing challenges-whether it's ensuring food safety, protecting the environment, or advancing treatments for diseases like cancer.
**About the Pharma Services Group**
As part of the **Pharma Services Group (PSG)** , we lead the way in **drug development, clinical trial logistics, and commercial manufacturing** through our Patheon brand. With over 55 global locations, we support clients at every stage-from API and biologics to viral vector services, formulation, logistics, and full-scale commercial manufacturing.
**Your Role: Business Development Executive (Drug Product Services)**
In this dynamic position, you will drive **revenue growth** by securing **new business opportunities** in **Drug Product Development and Commercial Manufacturing Services** . Your expertise in strategy and relationship-building will position Patheon as the go-to solution for clients across the Southeast.
**What You'll Do**
+ Identify **new molecule opportunities** with both prospective and existing clients.
+ Showcase **our competitive advantages** and tailor solutions to maximize value.
+ Develop a deep understanding of **funding mechanisms** for small and emerging clients.
+ Represent Thermo Fisher at **tradeshows, conferences, and seminars** , expanding your network.
+ Lead **proposal development** and play a key role in **contract negotiations** .
+ Maintain accurate **CRM records** , ensuring transparency across stakeholders.
**What You Bring**
**Education & Experience**
+ **Bachelor's degree** in a science-related field (or equivalent industry experience).
+ **8+ years** of successful sales experience, **Drug Product Services preferred** .
+ Strong connections within **major pharmaceutical organizations** in the territory.
+ Preferred background in **Process Development/Commercial Manufacturing** .
**Skills & Traits**
+ **Engaging presenter** with the ability to connect at senior management levels.
+ **Highly motivated** , proactive, and adaptable in a fast-paced industry.
+ Proficiency in **Salesforce, Outlook, Teams, Zymewire** , and other sales tools.
+ Willingness to **travel** within the territory, attend trade shows, and work remotely.
**Why Join Thermo Fisher Scientific?**
We believe in our shared mission, backed by a workforce of **100,000+ professionals** committed to **Integrity, Intensity, Innovation, and Involvement** . Be part of a **diverse and inclusive** environment where your expertise drives meaningful change.
**Start your story with us today!**
**Compensation and Benefits**
The salary range estimated for this position based in North Carolina is $102,200.00-$153,350.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
+ A choice of national medical and dental plans, and a national vision plan, including health incentive programs
+ Employee assistance and family support programs, including commuter benefits and tuition reimbursement
+ At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
+ Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
+ Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: *****************************************************
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
$102.2k-153.4k yearly 27d ago
Physical Product Development - Global Category Manager
National Pen 4.3
Shelbyville, TN jobs
Job Title: Physical Product Development - Global Category Manager Reporting to: Global Director of Physical Product Development Overview of Role: This role will oversee the entire lifecycle of physical products, from ideation and design to market launch, with a strong emphasis on sustainability, innovation, and comprehensive documentation. The ideal candidate will have a deep understanding of recycled materials, a passion for environmentally responsible products, and exceptional project management skills.
Primary responsibilities
Category Strategy Development:
• Develop and implement a category strategy for products made with recycled materials. Categories include but are not limited to bags, drinkware, writing instruments, stationery, tech items, gift sets and/or special packaging.
• Conduct market research to identify trends, opportunities, and customer needs within the sustainable product space.
• Conduct competitive analysis on the industry to understand the product value proposition and unique selling proposition.
Product Development:
• Oversee product design and development processes, ensuring alignment with sustainability goals and quality standards.
• Maintain merchandising data base of applicable industry & competitor trends, merchandising best practices and design trends.
• Collaborate with cross-functional teams, including deco engineering, supply chain, quality, compliance and marketing, to bring products to market within the launch timeline.
• Track new development samples across the global vendor base. Review, test, and revise all new product prototypes according to established product and decoration standards.
• Source and evaluate recycled materials for product feasibility, cost, and environmental impact.
• Collaborate with Cimpress Cross Functional teams for product collaboration
Documentation and Compliance:
• Maintain detailed documentation for all stages of product development, including specifications, testing results, and compliance certifications.
• Ensure all products comply with relevant regulations and sustainability certifications (e.g., GRS/RCS, FSC, etc).
• Evaluate and manage product manuals, technical sheets, and user guides.
• Build and maintain relationships with suppliers specializing in recycled materials.
• Assist Sales and Customer Service team's problem solve product inquiries, questions and customer issues.
Performance Analysis:
• Monitor product performance and customer feedback post-launch to inform future product development.
• Analyze sales data to evaluate category performance and drive new product development strategy, providing recommendations with analysis and executive summaries.
• Track key metrics related to sustainability goals, such as recycled content percentage, carbon footprint reduction, and cost savings.
Innovation and Continuous Improvement:
• Stay informed on advancements in recycling technologies and sustainable materials.
• Propose innovative ideas to enhance product sustainability and lifecycle impact.
• International and Domestic travel possible to support at trade shows and product research.
Preferred Qualifications:
• Familiarity with Global environmental regulations and certifications (e.g., REACH, RoHS, LEED).
• Experience with life cycle assessment (LCA) tools and methodologies.
• Passion for sustainability and a track record of driving sustainable initiatives.
Required skills and knowledge:
• Ideal candidate has a passion for product with an excellent design aesthetic and attention to detail.
• 3+ years of experience in Product Development, Category Management, or a related field, with a focus on recycled materials or sustainability
• Strong understanding of recycled materials, manufacturing processes, and sustainability certifications.
• Excellent project management skills with experience managing cross-functional teams.
• Proficiency in product lifecycle management (PLM) tools and documentation systems.
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and negotiation abilities
• Able to work within a fast-paced collaborative team environment, managing multiple projects and meeting deadlines
• Proficiency in Microsoft Office required, and proficiency in product lifecycle management (PLM) tools and documentation tools
• Promotional Products Industry/Decoration methods experience an asset.
Our values
At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:
Customers-First:
We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.
Continuous Improvement:
We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.
Goal-Oriented:
We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.
Integrity:
We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.
People-Centric:
We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.
This is a US Remote position. The California base annual salary/hourly range for this role is currently $60,000 to $70,000 . Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to, job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members. Our recruiters can share more information about our bonus program, benefits and equity during the hiring process. This job is also eligible for bonus/incentive pay.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.
About Pens.com
Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia.
To learn more, visit: ************
Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).
#LI-LB1
#LI-Remote
$60k-70k yearly Auto-Apply 60d+ ago
Bilingual Inside Sales Representative (Remote)
Scram Systems 3.8
Columbia, SC jobs
We are looking for a natural communicator who thrives in a fast-paced sales environment. As an Inside Sales Representative with LifeSafer, you'll help people get back on the road and back to their lives-while building a rewarding career in a supportive, team-driven environment.
You'll handle inbound calls from customers who are ready to take the next step, guide them through our proven sales process, and schedule installations for one of our many safety devices. You'll also follow up with potential customers and help them make confident, informed decisions.
This is an ideal role for sales professionals who are motivated by helping others, love the challenge of closing a deal, and want to grow their income through a clear, performance-based incentive plan.
You'll be part of a team that makes a real impact-helping people make safer choices, reunite families, and change lives through technology.
SCHEDULE REQUIREMENTS:
- Overview of work schedules:
o 8-hour shifts- 4 weekdays & 1 weekend day. (Shifts between 8am - 11pm EST) Employee schedules are determined based on business need.
- Overview of Training Class schedules:
o M-F for 3 weeks, daily 8-hour class (times may vary between 8am-8pm, EST)
o *ALL schedules are assigned when position is offered and will not be altered within the first 90 days (about 3 months) unless company business needs require a change in different hours or days.
Duties/Responsibilities:
- Engage with inbound callers to understand their needs and recommend the right safety device solution.
- Guide each customer through the enrollment and installation process with confidence and empathy.
- Follow up with interested customers to finalize appointments and increase close rates.
- Maintain accurate records of calls, follow-ups, and outcomes using our CRM tools.
- Meet and exceed key performance metrics that reward quality conversations, conversion rates, and professionalism.
- Create a positive customer experience that builds trust and drives repeat business.
- Explain benefits of brand to customers to ensure client enrollment, help customers stay in compliance with state requirements.
- Other duties as assigned.
Skills/Abilities:
* Demonstrate successful telephone sales techniques specifically with building rapport, overcoming objections, matching features, and benefits to client needs, and acting on buying signals.
* Excellent oral/written communication and interpersonal skills, including active and empathetic listening
* Ability to work efficiently and effectively in a multi-task high call volume environment.
* Self-starter driven by goal-oriented results
* Knowledge and practice with metrics-based accountability.
* Eager to learn and open to professional development.
* Proficient in Microsoft Office: Word, Teams, Outlook, Excel.
+ Must have ability to incorporate developmental feedback from management
+ Must have the ability to quickly Adapt to change
* Bilingual is a plus.
Education and Experience:
High School Diploma or GED
Minimum 1 year(s) experience in Sales or Collections.
Minimum 1 year CC experience (prefer in a sales role)
WORK FROM HOME REQUIREMENTS:
Employee is required to provide equipment that meets company specifications (computer, headset, and internet). Employees must be available to provide personal computer & headset to work from home (that meets company required specs).
+ Windows 11, Intel Processor i5-4440 2.1ghz, Memory 16gb Ram, Hard Drive 50GB Free Space, Web Browser - Microsoft Edge or Google Chrome
+ MacOS 14.0 Sonoma, Apple Processor M3, Memory 16gb, Hard Drive 50GB Free Space, Web Browser - Google Chrome
+ Chrome Book CANNOT be used
* Working on a computer camera during training, meetings, etc.
* Wired internet connection encouraged at a regular internet speed (example-DSL or Cable Connection - No Dial Up).
* Ability to work efficiently and effectively in an at home quiet, uninterrupted space in a multi-task high call volume environment.
* Dual Monitor recommended.
* Must be self-disciplined to provide professional conversational experience for all customers and meet all requirements for working during scheduled hours/shifts.
Physical Requirements (With or without reasonable accommodation):
+ Sitting: Over 70%
+ Fine Motor Movements: Over 70%
*** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$41k-69k yearly est. 7d ago
Hybrid Technical Equipment Support Manager - Commercial Pools and Enterprise Solutions
Solenis 4.7
Charleston, TN jobs
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.
Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit ****************
This hybrid role combines responsibility for supporting sales growth in the North America Commercial Pools business and the Solenis Enterprise selling strategy. Acting as a Technical Support Manager, the individual will provide hands-on technical expertise to the NCH and Diversey sales teams across equipment and chemical solutions while partnering with the NA Commercial Pools team to deliver customer insights that shape next-generation equipment innovations.
In the Enterprise capacity, the role will collaborate with the Institutional-Hospitality and NCH-FE teams to expand market reach through product and solution training, equipment installation support, and post-sale technical service directly with customers.
In the Commercial Pools capacity, the role will focus on technical support for the CCH and Pulsar dealer networks. This includes working closely with internal teams-technical support, marketing, and product management-to ensure customer satisfaction and drive continuous improvement in Solenis' equipment solutions.
Overall, this hybrid position is designed to strengthen Solenis' market presence, elevate customer engagement, and accelerate sales across the commercial recreational water markets by leveraging Solenis' full portfolio and technical resources.
Roles & Responsibilities Include:
o Provide technical equipment support to Solenis sales teams, third-party resellers, and direct customers to ensure successful implementation of Solenis' high-value commercial pool solutions.
o Drive continuous improvement of Solenis' equipment offerings to maintain best-in-class performance.
o Deliver on-site installation support and field troubleshooting.
o Train Institutional and NCH-FE teams on equipment and solution capabilities, building a national network of Solenis pool experts.
o Gather and communicate customer feedback to guide equipment performance enhancements and innovation.
o Lead new product introductions as a key driver of customer acquisition and business growth.
o Collect and share market intelligence to inform marketing, product development, and technology teams.
o Build and maintain strong relationships with key account managers, hospitality teams, and strategic customers.
o Collaborate with account and territory sales managers to assess customer needs, align internal resources, and ensure delivery of Solenis' value-driven equipment solutions.
o Evaluate new equipment solutions through ROI analysis, securing alignment on investments, resources, and actions to advance Solenis' equipment portfolio
We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.
Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at *****************************
The expected compensation range for this position is between $83,500.00 and $139,100.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.
$83.5k-139.1k yearly Auto-Apply 55d ago
Estimator
Blair Image Elements 3.7
Knoxville, TN jobs
Job Description
Estimator - Architectural Facade Systems
Knoxville, TN
Blair Image Elements is seeking a detail-oriented Estimator to support our architectural facade and exterior envelope projects for regional, national, and international clients. This role focuses on document-driven scope review, quantity takeoffs, pricing coordination, and bid execution for commercial construction projects.
This is an in-office position that requires the ability to commute to our Knoxville office. It may develop into a part time remote position upon adequate training and experience.
Blair Image Elements is a leading provider of signage and branding solutions, delivering comprehensive services to well-known regional, national, and international clients across a diverse range of markets and industries.
We Build Brands. You Build Your Career.
What You Will Do
As an Estimator, you will be responsible for developing accurate, complete, and well-documented estimates from architectural and engineering documents. Responsibilities include:
Reviewing architectural drawings, specifications, and addenda to identify complete scopes of work.
Performing quantity takeoffs and material quantification from elevations, wall sections, and details.
Interpreting construction documents to identify scope gaps, alternates, and value-engineering opportunities.
Soliciting, reviewing, and leveling pricing from suppliers and subcontractors.
Managing follow-up with vendors to ensure complete and timely pricing input.
Preparing detailed estimate breakdowns reflecting evolving material selections.
Reviewing contract scopes and associated pricing for accuracy and alignment.
Managing bid schedules and ensuring timely, compliant bid submissions.
Assisting with scope clarification, negotiations, and change pricing as required.
Providing a clean and organized handoff of estimates, drawings, assumptions, and scope information to the project management team.
Required Qualifications
Minimum of 2 years of experience in construction estimating or a related construction role.
Strong ability to read and interpret architectural drawings and specifications.
Experience scaling drawings and performing accurate quantity takeoffs.
High level of organization, accuracy, and attention to detail.
Ability to manage multiple deadlines simultaneously.
Preferred Qualifications
Degree in Construction Management, Engineering, Business, or a related field.
Experience with estimating and takeoff software.
Familiarity with commercial construction materials and building systems.
Working knowledge of project management and basic accounting concepts.
Proficiency in Microsoft Excel, Word, and Outlook.
Experience working with construction project management software.
What We Value
Strong communication and documentation skills.
Ability to work with incomplete information and develop clear, defensible scopes of work.
A disciplined, detail-driven approach to estimating.
Comfort working in a fast-paced, deadline-driven environment.
Benefits and Culture
At Blair Image Elements, we offer a comprehensive benefits package to support the well-being and financial security of our team. Employees enjoy Health, Dental, Vision, and Prescription Medicine Insurance, along with the option to participate in a Flexible Spending Account (FSA). We provide a Retirement Plan to help secure your future and offer free life insurance for all employees, with the opportunity to add additional coverage at group rates.
Our paid time off (PTO) policy allows up to 5 weeks of vacation annually, depending on your length of service, and we also offer a Gainsharing Program with quarterly bonuses based on company performance and your tenure. For those welcoming a new addition to their family, we provide 4 weeks of paid parental leave.
We support your continued education through our Tuition Reimbursement program and reward employee milestones with Anniversary Bonuses. With our Pay on Demand option through a payroll app, you can access your wages before payday. Employees also have access to a Loan Program through a local Credit Union and receive free Company Logo Uniforms and Products annually, along with a Company-funded protective footwear program.
At Blair, we also cultivate a supportive company culture. Flexible work schedules promote a healthier work-life balance, and we host annual events like an Employee Picnic and Holiday Party to foster camaraderie. Our Blair Cares committee, run by employees, raises funds to assist fellow team members in need. We also participate in community sponsorship and donation programs and offer the Blair Scholarship to help further education.
Check us out at ******************
Blair Image Elements is an Equal Opportunity Employer.
Unless explicitly stated, any compensation listed for this position is automatically generated by affiliated websites such as Indeed.com or similar platforms and may not accurately reflect the actual salary range for this role.
Drugs and Alcohol - We have the following polices in place: Pre-Employment, Post-Accident, Reasonable Suspicion and CDL Driver Testing as well as Random Screening.