Estimator
Mundelein, IL job
Company: Gerber Collision & Glass
WELCOME TO GERBER COLLISION & GLASS
Our Team Members Drive Us!
Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
:
The Estimator's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.
Key Job Responsibilities
Role and Requirements
Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
Ensure compliance with all insurance client requirements, processes and metrics
Ensure compliance with all WOW Operating Way's regarding customer drop-offs, repair planning, customer communication, and delivery
Communicate all customer requests and needs to appropriate team members
Provides positive energy when greeting customers in person and on the phone
Understanding of all required Insurance programs and procedures
Participate in daily “production walks” with the Management Team, as required
Support all team members when required
Participate in monthly Health & Safety and staff meeting (if required)
Attend training, information sessions and workshops recommended by Store Manager
Maintain the store's KPI's by maximizing role performance
Uphold the company's Core Values : Honesty, Integrity & Respect
Education and/or Experience Required
Knowledge of Repairs and OE Guidelines
High School Diploma or equivalent
Awareness of where to look for answers
Basic Computer Skills
Compliance for DRP's Minimum of 1-year experience
Must be willing to complete I-CAR Training
Valid Driver's License
Required Skills/Abilities
Awareness of where to look for answers
Basic Computer Skills
Compliance for DRP's Minimum of 1-year experience
Must be willing to complete I-CAR Training
Valid Driver's License
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
Pay: $47,000 - $120,000
Auto-ApplyExecutive Chef - Guinness Chicago
Chicago, IL job
The Executive Chef is a management position overseeing chef managers as well as hourly culinary staff, responsible for developing and executing culinary solutions to meet customer needs and tastes. Offers a wide variety of culinary solutions to meet customer and client needs and tastes. Oversees and manages culinary operations to meet production, presentation, and service standards. Applies culinary techniques to food preparation and manages the final presentation and service of food.
COMPENSATION: The salary range for this position is $95,000 to $105,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.??
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BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Culinary Excellence
Calling all culinary innovators! Join Aramark, the largest U.S.-based food service provider and one of Forbes' Best Employers for 2024. As part of our commitment to culinary excellence, we offer unparalleled opportunities for professional growth and recognition. Our chefs have the chance to participate in the prestigious ProChef certification program at The Culinary Institute of America, with nearly 300 Aramark chefs already certified. You could also showcase your skills in our exciting Aramark Culinary Excellence (ACE) competition, where top chefs battle it out preparing four-course menus for ACF Master Chefs.
At Aramark, we value passion and dedication to craft, offering you the chance to create innovative menus across the United States. We believe our chefs are the driving force behind our culinary culture, shaping the way we inspire through food. With our focus on employee retention and development, you'll find opportunities to grow, advance, and make a lasting impact in the culinary world. Join us and feed your potential in a company that truly values its chefs!
Job Responsibilities
Ensures culinary production appropriately connects to the Executional Framework
Ensures proper culinary standards and techniques are in place for preparation of food items, including production, presentation, and service standards
Manages a culinary team, including chef managers and hourly staff, to ensure quality in final presentation of food
Train and manage culinary and kitchen employees to use best practice food production techniques
Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
Reward and recognize employees
Plan and execute team meetings and daily huddles
Complete and maintain all staff records including training records, shift opening/closing checklists and performance data
Develop and maintain effective client and guest rapport for mutually beneficial business relationships
Interact directly with guests daily
Aggregate and communicate regional culinary and ingredient trends
Responsible for delivering food and labor targets
Consistent focus on margin improvement; understanding performance metrics, data, order, and inventory trends
Ensure efficient execution and delivery of all culinary products in line with the daily menu
Maintain integrity of the standard Aramark food offer; responsible for always maintaining food quality and safety of items
Full compliance with Operational Excellence fundamentals: managing waste, standard menus, recipes and ingredients through managing customer driven menus and labor standards
Understand end to end supply chain and procurement process and systems, ensuring only authorized suppliers are used
Full knowledge and implementation of the Food Framework
Ensure accuracy of estimated food consumption for appropriate requisitions and/or food purchase
Ensure proper equipment operation and maintenance
Ensure compliance with Aramark SAFE food and Quality Assurance standards, occupational and environmental safety policies in all culinary and kitchen operations
Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.??
Qualifications
Requires at least 4 years of culinary management experience
At least 2 years in an Executive Chef role required
Requires a culinary degree or equivalent experience
Ability to multi-task
Ability to simplify the agenda for the team
Requires advanced knowledge of the principles and practices within the food profession.
This includes experiential knowledge required for management of people and/or problems.
Requires oral, reading, and written communication skills
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Company: Gerber Collision & Glass
WELCOME TO GERBER COLLISION & GLASS
Our Team Members Drive Us!
Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
:
The Estimator's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.
Key Job Responsibilities
Role and Requirements
Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
Ensure compliance with all insurance client requirements, processes and metrics
Ensure compliance with all WOW Operating Way's regarding customer drop-offs, repair planning, customer communication, and delivery
Communicate all customer requests and needs to appropriate team members
Provides positive energy when greeting customers in person and on the phone
Understanding of all required Insurance programs and procedures
Participate in daily “production walks” with the Management Team, as required
Support all team members when required
Participate in monthly Health & Safety and staff meeting (if required)
Attend training, information sessions and workshops recommended by Store Manager
Maintain the store's KPI's by maximizing role performance
Uphold the company's Core Values : Honesty, Integrity & Respect
Education and/or Experience Required
Knowledge of Repairs and OE Guidelines
High School Diploma or equivalent
Awareness of where to look for answers
Basic Computer Skills
Compliance for DRP's Minimum of 1-year experience
Must be willing to complete I-CAR Training
Valid Driver's License
Required Skills/Abilities
Awareness of where to look for answers
Basic Computer Skills
Compliance for DRP's Minimum of 1-year experience
Must be willing to complete I-CAR Training
Valid Driver's License
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
Pay: $47,000 - $150,000 a year.
Auto-ApplyGraphic Designer
Chicago, IL job
Our client is a leader in developing and manufacturing products for the world's top beauty brands. For over 20 years, they have worked with brands big and small, mass and prestige, established and emerging, to innovate clean and naturally effective skin/body, hair, and home care products. As they continue to grow their digital marketing presence, they are seeking a dynamic, innovative and creative Graphic Designer, with heavy expertise in Digital and eCommerce, to join their team.
Location: Chicago
Type: Contract (10 hours/week)
Pay Range: $40/hr.
This role will be on a contract basis, with potential to convert. Role will require around 10 hours per week, with flexibility to scale up and down.
Overview:
The Digital Graphic Designer will play a critical role in shaping the visual identity of our brand across all platforms (social, email marketing, website, etc.). This role is ideal for a designer who thrives in a fast-paced environment and has a deep understanding of the beauty industry's unique challenges and trends. You will be responsible for creating digital graphics for websites, social media, and email marketing, with an emphasis on innovation and fresh perspectives.
Key Responsibilities:
Graphic Design (Heavy Digital, Minimal Print):
Create visually compelling digital graphics for websites, social media posts, email campaigns, and other digital platforms.
Design GIFs, motion graphics, and other dynamic content that enhances user engagement and brand storytelling.
Collaborate with the marketing and e-commerce teams to ensure digital assets align with overall brand strategy and objectives.
Brand Innovation:
Work within established brand guidelines while bringing new, creative ideas to the table.
Utilize existing assets (such as photography stock) but also push for new, fresh perspectives that energize the brand's visual identity.
Inject a modern, trend-forward approach to design that resonates with beauty consumers and sets the brand apart from competitors.
Trend Awareness:
Stay current with design trends, especially within the beauty industry, to ensure the brand's digital presence is modern and competitive.
Regularly research competitor brands to identify new design strategies and opportunities for differentiation.
Present concepts and ideas that balance beauty and sophistication with contemporary appeal, avoiding a dated look.
Collaboration & Execution:
Work closely with team members, including marketers, copywriters, and other designers, to execute cohesive campaigns that drive engagement and sales.
Provide input and feedback on creative projects to ensure high standards of quality and consistency.
Occasionally assist with print design projects, though these will be rare (e.g., designing a print insert).
Qualifications:
Industry Experience:
Minimum of 3-5 years of graphic design experience, specifically within the beauty industry.
A strong portfolio showcasing digital design work, with a focus on beauty brands and products.
Digital Expertise:
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects), as well as other design tools relevant to digital content creation.
Experience creating GIFs, motion graphics, and other digital animations.
Strong understanding of digital platforms and the specific design requirements for web, social media, and email marketing.
Creative Vision:
Ability to work within brand guidelines while introducing new, innovative design ideas.
Keen eye for detail, color, and typography, with a passion for creating visually stunning designs.
Up-to-date with current design and beauty industry trends, with a clear understanding of how to keep content fresh and engaging.
Soft Skills:
Strong communication skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams.
Ability to manage multiple projects simultaneously, meeting deadlines in a fast-paced environment.
A proactive attitude, with a passion for staying ahead of trends and continuously improving design processes.
If interested in and qualified for this position, please forward your resume and portfolio today!
Operations Manager
Wauconda, IL job
About the Role
A leading U.S.-based manufacturing organization is seeking an Operations Excellence Manager to drive process optimization and lead the functional side of their D365 transformation. This is a high-impact role for someone who understands manufacturing operations deeply, has led ERP/MES implementations, and is comfortable guiding the business-not taking orders from it.
You will serve as the primary operations representative for all D365 Operations initiatives and future system enhancements, working closely with operations, supply chain, and IT leadership to shape processes, drive improvements, and ensure seamless alignment with the organization's manufacturing systems.
Key Responsibilities
Process Analysis & Improvement
Assess current manufacturing workflows, identify gaps, and design improved processes.
Lead operational change management connected to D365 and related systems.
System Implementation & Functional Leadership
Support and guide D365, MES, SCM, and PLM system implementations and enhancements.
Provide functional direction-configuration, requirements, testing-not development.
Requirements & Documentation
Gather, validate, and translate business requirements into functional specifications.
Create process maps, configuration documentation, and training materials.
Data & Reporting
Analyze manufacturing, inventory, and supply chain data.
Build or guide reporting/dashboards using data tools (Power BI, Tableau, SQL).
Project Management
Lead small to mid-sized projects tied to operations system improvements.
Ensure milestones, deadlines, and cross-functional alignment.
Training & Support
Train end users and support adoption across operations and supply chain teams.
Troubleshoot issues and ensure smooth daily system usage.
Cross-Functional Collaboration
Partner with IT, engineering, production, and supply chain to align systems with business goals.
Ensure compliance with regulatory, quality, and internal standards.
Required Qualifications
Bachelor's degree in Business, Supply Chain, Manufacturing, Engineering, or related field
5+ years of manufacturing operations experience
3-5+ years supporting ERP systems (D365 strongly preferred; SAP/Oracle acceptable)
Experience with MES, SCM, PLM, or other manufacturing systems
Proven experience designing, mapping, and improving manufacturing processes
Strong data analysis skills (SQL, Power BI, Tableau)
Experience with process mapping tools (Visio, Lucidchart)
Excellent communication skills and the ability to lead business stakeholders
Prior experience driving ERP implementation or major process transformation
Preferred Qualifications
Experience in food, beverage, ingredients, or process manufacturing
Lean, Six Sigma, or continuous improvement certification
Exposure to Industry 4.0, IoT, or smart manufacturing technologies
Project management certifications (PMP, Prince2) or CBAP
Sterile Processing Coordinator
Elmhurst, IL job
Pride Health is hiring a Sterile Processing Coordinator to support one of our client in Elmhurst, IL 60126. This 13 Weeks Contract focuses on ensuring patient safety by maintaining the highest standards of instrument cleanliness, assembly accuracy, and quality assurance.
Job Summary
The Sterile Processing Coordinator oversees the day-to-day operations of sterile processing to ensure efficient workflow, regulatory compliance, and high-quality outcomes. This position leads a team of technicians to ensure that surgical instruments and equipment are cleaned, assembled, and sterilized according to standards, while maintaining a safe and productive work environment.
Responsibilities
Follow all ANSI/AAMI standards, IFUs, SOPs, and company Work Instructions.
Decontaminate, disassemble, clean, and reassemble surgical instruments.
Accurately assemble and package instrument trays and sets.
Operate washers, sterilizers, and other processing equipment.
Inspect instruments for cleanliness, function, and damage prior to packaging.
Document missing or damaged instruments per SOPs.
Maintain records of sterilization cycles, instrument tracking, and inventory.
Perform equipment maintenance and keep work areas clean/organized.
Communicate effectively with team members and operations staff.
Participate in ongoing training and suggest process improvements.
Perform other duties as assigned by management.
Requirements
Required Skills & Experience:
Minimum 3 years of hands-on sterile processing experience.
Two (2) or more years in a supervisory or leadership role in healthcare or manufacturing environments.
Proficiency in decontamination, assembly, and sterilization procedures.
Knowledge of surgical instruments, sterilization techniques, and infection control.
Familiarity with ANSI/AAMI standards and IFUs.
Strong manual dexterity, detail orientation, and ability to multitask.
Computer proficiency and effective communication skills.
Ability to work under pressure in a fast-paced environment.
Willingness to meet vaccination and health screening requirements.
Education:
High School Diploma or equivalent (required).
Certifications:
Sterile processing certification (CRCST, CIS, or equivalent).
Additional Information:
Location: Elmhurst, IL 60126
Schedule: 3rd Shift 11:00 PM - 7:30 AM | 5x8 Hr Schedule
Contract Length: 13 weeks (Temp to Hire)
Pay Rate: $30 - $34.50/hour
*Offered pay rate will be based on education, experience, and healthcare credentials.
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Interested? Apply now!
About Pride Health
Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Quality Control Technician
Elmhurst, IL job
Pride Health is hiring a Quality Control Technician to support our client's medical facility based in Elmhurst, Illinois. This is a 13-week contract job opportunity and a great way to start working with a top-tier healthcare organization!
Job Summary:
The Sterile Processing Quality Control Technician ensures the highest standards of instrument cleanliness, assembly accuracy, and quality assurance in sterile processing operations. This role combines hands-on technical processing responsibilities with detailed inspection and documentation tasks critical to patient safety and process reliability. This position focuses on quality assurance beyond standard sterile processing technician duties, ensuring compliance with all regulatory and internal standards while maintaining an unwavering commitment to safety and process excellence.
Job Responsibilities:
-Follow all ANSI/AAMI standards, manufacturer Instructions for Use (IFUs), SOPs, and company Work Instructions.
-Decontaminate used surgical instruments and equipment using proper PPE and protocols.
-Disassemble, clean, and reassemble complex surgical instruments as required.
-Accurately assemble and package instrument trays and sets per guidelines.
-Operate washers, sterilizers, and other processing equipment safely and effectively.
-Inspect instruments for cleanliness, functionality, and damage prior to packaging.
-Document missing or damaged instruments per SOPs.
Required Skills & Experience:
-Hands-on experience in sterile processing, demonstrating proficiency in decontamination, assembly, and sterilization procedures.
-Strong attention to detail.
-Ability to work effectively under pressure in a fast-paced, team-oriented environment.
-General knowledge of surgical instruments and processing protocols.
-Knowledge of sterilization techniques, including steam sterilization and infection control practices.
-Familiarity with ANSI/AAMI standards and manufacturer Instructions for Use (IFUs).
Additional Information:
Location: Elmhurst, Illinois
Schedule: 2nd Shift- 3 pm-11:30 pm & 3rd Shift- 11:00 pm-7:30am
Pay Range: $24/Hr. - $28/Hr.
Start: 12/15/2025
*Offered pay rate will be based on education, experience, and healthcare credentials.
Interested? Apply now!
About Pride Health
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Financial Services Representative
Chicago, IL job
Our client is seeking several motivated individual to join our Institutional Services groups. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements. The successful candidate will be motivated, have strong initiative, analytical and methodical.
Responsibilities:
Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy.
Client inquiries typically encompass a broad array of themes including:
Operability of IB Trader Workstation, Web Trader and Mobile Trader execution platforms including trading modules and analytical tools;
Cash deposit and withdrawal activity, position transfers, and account administrative functions.
Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic;
Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions.
Margin calculations; Commission structure, interest, and fee.
Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues.
Customer service is the primary function where calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires general knowledge of the organization, products, and/or services to assess needs and suggest solutions.
Required Qualifications:
Experience in financial services position (e.g., brokerage, banking, trading, exchange, or clearinghouse) preferred but not required.
Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email, or online chat.
In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange, and fixed income.
Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies.
Multi-language skills an advantage URGENT NEED FOR PORTUGUESE AND SPANISH
Bachelor's or advanced degree is required.
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs - this specialized approach sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
Network Systems Engineer
Chicago, IL job
Links Technology is seeking a driven and skilled Network Systems Engineer to join our client's team in Chicago, IL. Our client is the industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. They leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide their clients with a competitive edge in an increasingly interconnected world.
Responsibilities of the Network Systems Engineer:
The Pre-Sales Systems Engineer has the key responsibility of acting as a trusted advisor for our clients customers and partners to gather requirements and identify opportunities with existing and new customers.
Own the pre and post-sales technical relationship with the assigned territory and customer base.
Build and maintain a deep, sound knowledge of all our client's technologies, in order to support and help in the enablement of strategic customers.
Facilitate technical training on our client's products, differentiators, solutions, and demos.
Engage with key partners to develop proficiencies in delivering services around Our client's solution set.
Participate in the execution of Proof of Concepts (POCs) and on-site customer testing.
Execute technical Quarterly Business Reviews with customer base.
Support onsite requirements at the customer site.
Respond to inbound questions from the customers including research and lab testing of solutions.
Present technical content to worldwide organizations both virtually and in-person.
Create technical marketing materials for the global Arista organization.
Travel expectations is approximately 10%.
Qualifications of the Network Systems Engineer:
Minimum of 5 years of networking design and implementation experience with a focus on Data Center, Campus, WI-FI and Security solutions working with Financial Services customers.
Strong presentation and selling skills including communication of complex technical material.
Solid understanding and knowledge of how to build successful relationships between an equipment manufacturer and a customer base of executives, architects, engineers and operations teams.
Good interpersonal skills, customer relations skills, and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines.
Experience creating technical material (slides, white papers, battle cards, solution guides, etc).
Solid knowledge of competitive products, solutions, and services.
Experience with Network Overlay and Virtualization is highly desired.
Previous experience building network automation using Python and Ansible desired.
Network Industry Certification including Arista Cloud Engineer (ACE) level 3-5 desired.
Benefits of the Network Systems Engineer:
10 Days PTO
Health, Dental, and Vision Insurance
Matching 401k
Direct hire opportunity!
Hybrid role in Chicago, IL
Salary Range: $112k - $160k
Patient Access Specialist
Warrenville, IL job
2-3 years customer service or medical office experience required.
Takes upward of 60-100 inbound calls per day using multiple system applications while being monitored by Quality Assurance.
Schedules appointments in Epic, in accordance with AIDET service standards, reviewing the scheduling activity and summarizing the transaction at the end of the call.
Epic experience not required but preferred.
Education:
High School Diploma
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ***********************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal Job ID: 25-54076
Recruiter Name: Muskan
Contact: **************
Site Leader
Mundelein, IL job
FlexStaff is hiring a Site Leader for our client, a car wash under new management in the Chicagoland area. They are seeking a highly motivated person to join their team and grow with them! As the Store Leader, you will be responsible for building an outstanding guest service culture in a fast-paced environment by providing day-to-day coaching and leadership to your team. You will also help ensure that the site under your leadership meets and exceeds the company's standards in leadership, guest service, safety, quality, operational excellence, and financial performance.
Qualifications:
• 2 years of leadership/management experience
• 1 year of sales experience is preferred
• Car Wash experience is highly desired!!
Responsibilities:
•Ability to successfully hire and train new team members, motivate and coach your team, and create a positive work environment.
•Ensure all safety procedures are being followed for guests and staff.
•Demonstrate a high level of guest satisfaction by handling any inquiries, incidents, and issues in a timely manner.
•Maintain focus on growing sales volume and site profitability.
•Promote monthly membership programs.
•Maintain an understanding of car wash equipment; troubleshooting and identifying maintenance issues, perform basic maintenance, and work with the maintenance/tech. teams to resolve any issues.
Desired Qualifications:
• Exceptional leadership and communication skills; including active listening and solution orientated.
• Experience with team building; friendly and personable.
• Strong work ethic and professional attitude.
• Knowledge of retail business management practices
• Basic Computer Skills.
• Ability to work at least 50 hours per week; willing to be flexible with hours including nights, weekends, and holidays; available to be on-call as needed.
• Ability to stand the entirety of your workday.
• Ability to lift 5-50 lbs.
Education Requirements:
• High School Diploma or GED
• Progressive Compensation Package and Excellent Bonus Opportunity
• Ongoing training and leadership development opportunities
• Commission based on membership sales
• Extraordinary growth opportunity with a company poised for fast-paced expansion
Salary $60,000.00 - $65,000.00 per year
Associate Scientist Engineer I
Lake Forest, IL job
1. Bachelor's degree in Chemical Engineering, Biomedical Engineering, Material Science, Mechanical Engineering, or related scientific field
2. Previous research and/or laboratory experience
3. Proficiency in equipment design, optimization, and troubleshooting
4. Excellent verbal, written, presentation, and interpersonal skills
5. Exposure to process chemistry, modeling/simulation, and data analysis software
Description:
In this role, you will play a vital role in supporting our team of seasoned scientists and engineers, contributing to lab-based projects that drive innovation and excellence. Our team is responsible for progressing the dermal filler product portfolio by designing and developing cutting edge products in our pipeline and optimizing existing commercial products, ensuring they meet both company and industry standards. You will have the opportunity to contribute to product development and innovation work in a large, global organization, participating in meaningful projects that have a tangible impact on our business and the broader market.
Microsoft Dynamics Implementation Manager
Chicago, IL job
The Planet Group has partnered with a Chicago area company to locate a Project Manager with Microsoft Dynamics Implementation experience for a contract role.
We're looking for a seasoned Senior Project Manager to lead complex, highly integrated technology initiatives with a strong focus on Microsoft Dynamics CRM implementations. This role is ideal for someone who thrives in fast-moving environments, takes ownership of outcomes, and knows how to bring structure, clarity, and momentum to large, cross-functional programs.
You'll partner closely with business and technology leaders, drive delivery across multiple workstreams, and play a hands-on role in keeping projects on track-even when challenges arise.
What You'll Do
Lead end-to-end delivery of enterprise technology initiatives, including complex Dynamics CRM implementations.
Define and maintain clear project scope, timelines, goals, and success metrics.
Own RAID management (risks, assumptions, issues, dependencies, and decisions), proactively addressing challenges before they impact delivery.
Partner with business leaders to manage project resources, budgets, and capacity planning.
Track milestones, schedules, and deliverables using modern project management tools and dashboards.
Serve as a trusted point of contact for internal teams, vendors, and executive stakeholders.
Translate complex technical requirements into actionable, business-friendly plans.
Drive project communications across all levels, ensuring transparency around progress, changes, and risks.
Maintain accurate project documentation, status reporting, and action tracking.
Collaborate with peer project managers to align priorities, share best practices, and escalate issues effectively.
Step in to stabilize and recover at-risk projects, applying proven recovery and delivery techniques.
What You Bring
10+ years of experience in IT Project Management, with hands-on leadership of Microsoft Dynamics CRM implementations.
Direct experience with Dynamics Marketing / Customer Insights Journey modules.
Strong working knowledge of Agile methodologies, Azure DevOps (ADO), and hybrid delivery models.
Proven ability to bridge the gap between technical teams and business stakeholders.
Experience leading cross-functional teams with multiple dependencies and competing priorities.
Demonstrated success delivering projects in consulting or client-facing environments.
A track record of turning around challenged or high-risk initiatives.
Solid financial acumen, including budget tracking and resource forecasting.
Strong organizational skills, attention to detail, and follow-through.
Excellent written and verbal communication skills
Understanding of data privacy and security standards, particularly within healthcare or regulated environments.
Ability to work independently while collaborating effectively within a broader delivery organization.
Interested candidates can apply by clicking on the link.
Project Coordinator
Riverwoods, IL job
W2 Contract Riverwoods, IL $40/hr General Responsibilities
Works closely with Sr. Portfolio Leaders to meet Product Area Objectives - primarily coordinating, facilitating and managing the flow of Projects from Intake to Execution.
Responsible for ensuring adherence to Project Governance and Risk Compliance to support high-quality data and drive Portfolio Value/Delivery.
Actively reviews/escalates Risks or Project Blockers to prevent / limit Stakeholder Impacts/Issues.
Support, coordinate, and create Initiatives (as needed) from Intake through Approvals and Prioritization and Execution - includes tracking and measuring results
Gather and report monthly/quarterly metrics for Leadership Review; follow-up adjustments and assessments as needed to meet business needs.
Track and monitor ECM (Enterprise Change Management), associated deliverables and assessments and required reports.
Coordinate dependencies across XF Portfolio Programs, Initiatives and Sub-Initiatives to assist with any escalations and needed resolutions.
Aide the maintenance of PA (Product Area/Product Management) use of the Forecasting Tool.
Maintain high-quality JIRA data as our Portfolio Source-of-Truth (SOT).
Minimum Requirements
Bachelors - Business Administration or Business Management
3+ years of experience in Business Administration, Project Governance or Business / Data Analytics
Test Products from Home - $25-$45/hr + Freebies
Joliet, IL job
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Phlebotomist
Warrenville, IL job
Phlebotomist
Rotating Shift: 7:00am, 8:00am, 9:30am
The phlebotomist will draw inpatients, outpatients, and emergency room patients. The phlebotomist will perform venipuncture and skin punctures with expertise, precision, and in a customer service oriented fashion, adhering to all established policies and procedures. The phlebotomist will prepare collected specimens for courier pick-up which may include centrifugation. The phlebotomist will order supplies and stock the blood draw area while maintaining a clean, safe, and sterile working environment.
Essential Job Functions
Performs venipuncture and skin punctures with expertise and in a customer service oriented fashion, adhering to all established policies and procedures
Properly packages specimens for delivery through pneumatic tube system
Stocks blood drawing carts and keep cart and area clean, safe, and sterile
Use of handheld system to identify patients, indicate specimen collection status, and generate specimen collection labels.
Stocks blood drawing area and keeps areas clean, safe, and sterile
Administers glucose tolerance tests and schedules subsequent draws according to dosage times
Provides accurate collection instructions for random urine specimens and process according to policies.
Performs other duties as assigned.
Required Qualifications
Training in phlebotomy from an accredited program; one-three years of practical experience
Phlebotomy Certification from NHA, ASCP, or AMT
Experience with Epic EMR
Experience drawing from infants to geriatrics, experience with Oncology patients (preferred)
Exceptional customer service skills
Work From Home Product Tester - $25-$45/hr - No Experience Needed
Round Lake Park, IL job
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Instrumentation & Automation Technician (Pharma Utilities)
North Chicago, IL job
Position Type: 6+ month contract with strong potential for extensions and possibility for the right candidate to go to a permanent hire role
Shift: Full-time, M-F, 1st shift hours
Our client is seeking a skilled Instrumentation & Automation Technician (Pharma Utilities) to support the reliable operation of a Central Utilities and Waste Treatment Plant serving a pharmaceutical manufacturing facility located in North Chicago, IL. In this role, the Instrumentation Technician will maintain, calibrate, service, troubleshoot and repair measuring and test equipment (M&TE), process instrumentation, production equipment controls, analytical field equipment, and process control systems used in utilities and facilities areas. Will be required to work on a variety of electrical, electronic, mechanical, process control systems, and essential plant utilities: steam, nitrogen, water, and HVAC, and ensure compliant handling of wastewater and byproducts.
Key Responsibilities:
Test, calibrate, troubleshoot, repair, and modify instrumentation and control devices for steam, nitrogen, water, HVAC, and waste treatment systems.
Perform preventive maintenance on transmitters, sensors, analyzers, valves, controllers, and PLC/DCS systems.
Diagnose and correct issues in pneumatic, electronic, and digital control systems.
Support commissioning, startup, and upgrades of instrumentation and control systems.
Maintain accurate calibration and maintenance documentation in compliance with GMP and FDA requirements.
Collaborate with operations and engineering to ensure safe and reliable delivery of utilities and compliant wastewater processing.
Assist in maintaining and updating instrument loop diagrams, P&IDs, and control schematics.
Follow all site safety policies, including lockout and confined space entry procedures.
Education, Experience & Skill Requirements:
Minimum 3 years of experience in instrumentation and controls maintenance for industrial, utility, or manufacturing facilities.
Technical diploma, associate degree, or military training in Instrumentation, Electronics, Industrial Automation, or related field.
Proficiency in calibration of temperature, pressure, flow, level, analytical, and environmental monitoring instruments.
Ability to read and interpret P&IDs, loop diagrams, wiring diagrams, and control schematics.
Experience troubleshooting PLC or DCS-based control systems.
Experience in pharmaceutical manufacturing or other regulated industries.
Valid driver's license is required.
Knowledge and ability to use basic power tools and ability to apply proper hand and measuring tools in an industrial setting.
Must have knowledge of a production environment including boilers, chillers, compressors, and processing instrumentation.
Must be skilled in troubleshooting various instrumentation utilizing schematics, tech manuals, and flowcharts.
Capability to work within and promote a team environment.
Physical Requirements:
Ability to work in industrial environments, including climbing ladders, working at heights, and wearing PPE.
Capable of lifting up to 50 lbs. and standing/walking for extended periods.
Financial Analyst II
North Chicago, IL job
Duration: 3 months, Contract to Hire
**HYBRID Role -- 3 days in the office - currently Monday, Tuesday, Wednesday. Changing to Tuesday, Wednesday, Thursday in 2026. During the closing week it would be the 4 days of close regardless of the day**
Job Description:
What are the top 3-5 skills, experience or education required for this position:
1. Manufacturing Accounting Experience i.e., Absorption and operating variances.
2. Cost Accounting experience
3. Bachelor's in Accounting or Finance.
4. Ability to meet tight deadlines.
5. Multi-tasking
The Senior Analyst, Finance is responsible for financial accounting, cost allocation, collection of data and preparation of reports that maintain Client's cost accounting systems for businesses supported.
Key Responsibilities Include:
Leads and reviews month-end processes for businesses supported. Includes but not limited to inventory reconciliation, manufacturing variance analytics and reconciliation of general ledger accounts.
Leads plant reviews and understands the growth/performance of their business and analyzes variances of actuals vs plan.
Financial support for Plan and Update. Flash/LBE (Latest Best Estimate) preparation. Review and understand variances from Plan/Update/LBE. Provide mid-month analysis of actuals and trend against LBE to plant management.
Responsible for assisting Operations team in the identification of areas for cost reductions and operational improvements, annual budget process, periodic forecasting and periodic analysis of operations performance.
Prepare, coordinate, and develop standards for assigned business unit or product family, and ensure timely communication of information.
Maintain internal controls and account reconciliations for respective business unit to ensure appropriate asset valuation and safeguards.
Prepare and analyze journal entries as needed during month-end close process.
Provide ad hoc analysis to support complex decision making.
Qualifications:
Bachelor's degree in Accounting or Finance.
Minimum 4 years related accounting experience in a manufacturing environment required.
Knowledge and proficiency in systems, particularly MS Excel and SAP, is critical.
Possess a working knowledge of the Corporate Financial Manual (CFM) and the ability to apply the correct policy to business issues.
Strong analytical, problem solving, and communication skills.
Must be able to manage multiple priorities and achieve required timelines.
Familiarity with standard cost variance analysis preferred.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Ishan
Email: *********************************
Internal Id: 25-50852
Network Operations Center Engineer
Arlington Heights, IL job
Client : Airlines/Aerospace/Aviation
Title : NOC Engineer/NOC Analyst/Network Operations Engineer/Network Operations Analyst/NOC Lead/Network Operations Lead
Duration : 06 Months
Note: Afternoon Shift (2 PM to 10:30 PM CST)
Job Description:
Top 3 skill sets required for this role:
1. Extensive IT experience 2+ year in enterprise environment
2. Expertise in troubleshooting hardware, software, and network issues at a senior level. Excellent soft skill and great communications skills.
3. Level 1, 2, and 3 support experience.
Nice to have skills or certifications:
1. CompTIA A+ Network + Security + CCNA
2. Customer service
3. Service now
Qualifications:
Associate's degree in information technology, Computer Science, or a related field, or equivalent work experience.
Relevant certifications (e.g., ITIL, Microsoft Certified Professional, CompTIA A+, Cisco) preferred, but not required.
Extensive experience (2+ years) in end user support, with a focus on providing advanced technical support in large, complex environments. (Required)
Experience supporting Windows operating systems and Microsoft applications.
Experience in managing a large PC environment, troubleshooting hardware and software issues.
Experience with IT service management tools (e.g., Remedy, ServiceNow) and knowledge of the ITIL framework.
Expertise in troubleshooting hardware, software, and network issues at a senior level.
Experience with large-scale Voice over IP (VoIP) environments.
Experience with Change and Problem Management.
Excellent technical, analytical, problem-solving, communication, and customer service skills.
Ability to mentor and guide junior team members, fostering a collaborative and supportive team environment.
Strong analytical and problem-solving skills, with attention to detail and a proactive approach to issue resolution.
Reliability is critical for this role, as it involves 24/7 operations requiring open availability to avoid disruption of operations.
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.