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Flight Centre jobs in Ontario, CA - 24 jobs

  • Corporate Traveller - Customer Success Manager - Toronto, Canada

    Flight Centre Travel Group Limited 4.4company rating

    Flight Centre Travel Group Limited job in Ontario, CA

    Apply now Refer a friend Job no: 529404 Work type: Full time Customer Success Manager A world where tech and people work collectively to make corporate travel simpler, faster and easier. Corporate Traveller is one of Flight Centre Travel Group's (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we've been helping go-getter businesses grow through travel. Corporate Traveller has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG's corporate travel division. Award winning, forward thinking and fun to work for - this is a business for people who love travel, are team players and customer service oriented. To learn more about Corporate Traveler please click HERE About The Opportunity As a Customer Success Manager at Corporate Traveller, you will be an integral element of post implementation revenue generation. While collaboratively working toward the key goals of your customers, you will maintain and grow revenue streams by maximizing their overall value and expanding their adoption of Corporate Traveller and key partner product. As a Customer Success Manager, you will represent Corporate Traveller in a consultative way from traveller through to c-suite, demonstrating qualitative and quantitative value throughout their journey. Key Responsibilities * Ensure 100% customer retention within control * Maximize the value of our customer base * Consistently present the value CT has provided for our customers * Encourage customer advocacy leading to referrals, references, case studies, participation and white papers * Effectively maintain information to provide visibility into the health of CT's customer base * Participation in team calls, cross pillar communication and team education Experience & Qualifications * Ability to take ownership of customer portfolio and manage expectations both internally and externally * Ability to build and maintain relationships both internally and externally across multiple persona types * Proven ability to derive strategic direction from data analysis and present coherently to internal and external stakeholders * Ability to follow key processes to efficiently react to issues and proactively solve wider problems * Ability to consistently maintain centralized customer databases to ensure transparency across internal pillars * 3+ Years Travel Industry Experience * 2+ Years Customer Success Experience * Experience in managing a portfolio of customers and taking ownership * Exceptional communication & active listening skills * Go getter personality with a positive outlook * Motivated by meeting and exceeding goals * Strong prioritization, time management and organizational skills * Strong technical skills & comfort learning new softwares Work Perks! - What's in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm. * Have fun: At the heart of everything we do at Flight Centre is a desire to have fun. * Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! * Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. * Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service. * Personal connections: We are a big business founded on personal relationships. * Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. * A career, not a job: We offer genuine opportunities for people to grow and evolve * We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. * Giving Back: Committed to making a difference through our Corporate Social Responsibility program, which supports nominated charities via volunteering and fundraising, our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Benefits Include: * Generous paid time off policy * Travel perks/discounts * Health & Wellness Programs and Employee Financial Wellness Services * National/International Award Nights and Conferences * Group benefits including extended health care, dental and vision, gender affirming care, fertility care * Insurance including life, AD&D, critical illness, long term disability * Employee Assistance Program * RRSP/RPP with matching * Tuition Reimbursement Program * Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions * Global career opportunities in a network of brands and businesses #LI-SM1#CTCA#LI-Onsite Location - Toronto, Canada If this sounds like the opportunity you have been waiting for then APPLY NOW. For this position, we anticipate offering an annual salary of $87,500. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements. This posting reflects an active vacancy that we are currently seeking to fill. We welcome applications from candidates with diverse experiences We thank all candidates for their interest; however, only those selected to continue in the process will be contacted. As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers. Our number one philosophy? Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at ************************* Travel Weekly Magellan Awards: Silver Winner (2023) GBTA WINiT Top 50 Award Recipients (2018-2025) CHHR: 5-Star DE&I Employer (2023, 2024) Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023-25) Newsweek: America's Greatest Workplaces for Diversity (2024) Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025) ️ OutThere Awards: Inclusive Travel Finalist (2025) Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025) Applications close: 13 Feb 2026 Eastern Standard Time
    $87.5k yearly 8d ago
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  • Flight Centre - Travel Consultant - Ottawa, ON

    Flight Centre Travel Group Limited 4.4company rating

    Flight Centre Travel Group Limited job in Ontario, CA

    Apply now Refer a friend Job no: 529406 Work type: Full time Travel Consultant Attention Travellers, Your Search for the Perfect Job Ends Here! Soon, you'll land a role where you're encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you'll have the full support of your team. So buckle up and read on… your next adventure awaits! To learn more about Flight Centre please click HERE About the opportunity As a Travel Sales Consultant in a customer facing retail store, you will help to plan, book, and coordinate your customers' next amazing travel experience. You'll be working towards Key Performance Indicators (KPI's) and commission targets so building your customer relationships and satisfaction will be critical to your success in this role. What It Takes to Be Part of Our Team * Travel Expert: You're the go-to person in your circle for travel recommendations, tips, and tricks. * Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers. * Sales-focused: You believe hard work should be rewarded, so you're focused on achieving your KPIs and sales targets to get the incentives you deserve. * Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work. * Multitasker: You're good at the people stuff and the behind-the-scenes stuff too - building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you. How You'll Open Up the World for Our Customers * Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they'll share for years to come. * Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more. * Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude. * Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself. Experience & Qualifications: * 2 years' experience in travel sales * Experience with Sabre GDS (Global Distribution System) preferred * High school diploma or higher * Experience in retail or customer service with a sales focus, including the ability to upsell products or services * Proven track record of meeting sales or customer service goals for at least 2 years * International travel experience * Advanced computer skills, including proficiency in using complex systems * Ability to work full-time hours, including evenings and weekends Work Perks! - What's in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm. * Have fun: At the heart of everything we do at Flight Centre is a desire to have fun. * Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! * Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. * Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service. * Personal connections: We are a big business founded on personal relationships. * Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. * A career, not a job: We offer genuine opportunities for people to grow and evolve * We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. * Giving Back: Committed to making a difference through our Corporate Social Responsibility program, which supports nominated charities via volunteering and fundraising, our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Benefits Include: * Generous paid time off policy * Travel perks/discounts * Health & Wellness Programs and Employee Financial Wellness Services * National/International Award Nights and Conferences * Group benefits including extended health care, dental and vision, gender affirming care, fertility care * Insurance including life, AD&D, critical illness, long term disability * Employee Assistance Program * RRSP/RPP with matching * Tuition Reimbursement Program * Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions * Global career opportunities in a network of brands and businesses Don't Miss Out! Apply now for one of the best adventures you'll ever have. #LI-DE1#FCB#LI-Onsite Location - Ottawa, Canada This posting reflects an active vacancy that we are currently seeking to fill. Have questions about this opportunity? Reach out to our recruitment team at ************************* For this position, we anticipate offering an annual salary of $45,000 plus commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $45,000 - $72,000. The annual salary range listed represents the total compensation package, excluding benefits. We welcome applications from candidates with diverse experiences We thank all candidates for their interest; however, only those selected to continue in the process will be contacted. As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers. Our number one philosophy? Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at ************************* Travel Weekly Magellan Awards: Silver Winner (2023) GBTA WINiT Top 50 Award Recipients (2018-2025) CHHR: 5-Star DE&I Employer (2023, 2024) Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023-25) Newsweek: America's Greatest Workplaces for Diversity (2024) Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025) ️ OutThere Awards: Inclusive Travel Finalist (2025) Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025) Applications close:
    $45k-72k yearly 5d ago
  • Senior HR Analyst

    Viking Cruises Us 4.3company rating

    Los Angeles, CA job

    Reporting to our Director, HR Finance you will be responsible for assisting in developing, maintaining, and enhancing HR metrics and reports, while ensuring the highest standards of confidentiality and data integrity. This role requires strong analytical skills, attention to detail, and the ability to work collaboratively with different departments. This is a hybrid position based in our Woodland Hills, CA office. You will be required to adhere to our hybrid work policy, working from our office Monday and Thursday plus one additional weekday on a weekly basis. Job Responsibilities: Support the preparation of monthly HR reporting packages, focusing on headcount and labor/payroll data trends for US employees Maintain employee distribution lists and ensure correct insider trading designations weekly Track various monthly labor costs against yearly forecast/budget Support compliance audits and internal control reviews for HR processes Assist with 401(k) uploads, review and input contributions and loan requests, send monthly termination lists Support ad hoc reporting needs and special projects as assigned by HR Team Job Requirements: 3+ years of experience with compensation, 401k, and HR reporting with a public company Bachelor's degree in HR, Accounting, or Finance Strong qualitative and analytical skills, including manipulating data, querying, and reporting, required Ability to create and deliver presentation-quality materials with a focus on formatting, style, and consistency. Experience working in high data volume environments. Demonstrated attention to detail, professional attitude, and ability to maintain confidentiality and data privacy Ability to navigate ambiguity, managing multiple assignments simultaneously and establishing clarity Proficient in Microsoft Excel and HRIS software What We Offer You: Highly competitive compensation plan. Salary range $95,000-$115,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations. Employees are eligible for annual discretionary bonus. 401(k) plan with company match. Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking). Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year. Opportunity to take a free and/or discounted cruise. Highly subsidized gym membership. Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name. Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams' outstanding contributions. About Viking Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person . Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure . No other cruise line has ever received these same honors by both publications at the same time.
    $95k-115k yearly 60d+ ago
  • Senior Copywriter

    Viking Cruises Us 4.3company rating

    Los Angeles, CA job

    Our Senior Copywriter is a key member of Viking's Brand and Communications team. Based in the corporate office in Woodland Hills, CA, this role reports to our Copy Director and plays a critical part in shaping and maintaining Viking's global brand voice. This position is included in our hybrid work policy and is required to work in person from our Woodland Hills, CA office every Monday, Wednesday, Thursday. As a steward of that voice, the Senior Copywriter is responsible for crafting compelling, accurate and brand-aligned copy across a wide range of channels, including but not limited to: Editorial features and travel articles for onboard magazines Seasonal web campaigns and themed microsites Marketing brochures and print collateral Direct mail letters and promotional pieces Website copy, banners and digital advertising Onboard guest materials including port talks and enrichment content Video scripts and broadcast advertising Creative ideas and copy for Viking.TV, the award-winning cultural enrichment channel Key Responsibilities: Write clear and engaging copy that reflects Viking's values and global point of view Independently manage multiple copy projects with varying timelines, complexity and business impact Collaborate closely with project management, design studio, product and web teams to support strategic priorities and meet deadlines Review, proofread and ensure all content is error-free, adhering to Viking's brand style guide and tone of voice Actively participate in project kick-off and follow-up meetings-ask proactive questions, seek clarity and confidently explain creative choices to align with partner feedback Make edits based on feedback from fellow editors and leadership, approaching revisions with a positive collaborative attitude Support content development workflows, including leveraging AI-driven tools and optimizing copy for AI-driven search Serve as a liaison with international offices-including London, Sydney, Shanghai and Basel copy teams-to maintain editorial standards and consistency across markets Participate in quality assurance phases and conduct audits to ensure correct implementation of final copy Stay current on competitors, industry trends and technology developments, sharing insights with the team through presentations or discussions Cover copy projects during team members' absences and act as proxy for copy leadership in meetings and communications as needed Required Qualifications: A seasoned copywriter with experience in journalism, publishing or marketing, highly organized and able to manage multiple priorities and deadlines An exceptional proofreader with strong grammar skills and meticulous attention to detail Digitally fluent and confident across print, digital and video formats, with a passion for travel, storytelling and cultural discovery Collaborative, curious and comfortable working autonomously in a fast-paced detail-oriented environment A positive team-oriented professional who adapts flexibly to shifting business needs and embraces challenges with a can-do attitude Bachelor's degree in English, journalism, communications or a related field Seven or more years of professional writing experience in journalism, marketing or communications Superior spelling, grammar and proofreading skills A strong portfolio showcasing brand, advertising and editorial writing across formats Proven creative ability and understanding of marketing principles Excellent time management and project coordination skills Rigorous attention to detail and high editorial standards (familiarity with Chicago Manual of Style is a plus) Proficiency in Microsoft 365 and Teams Experience using AI writing tools such as ChatGPT or Copilot Knowledge of SEO and SEM best practices Confident presenting work to peers and senior leadership Experience in travel, hospitality or the arts and culture sector Familiarity with writing for international English-speaking audiences What We Offer You: Highly competitive compensation plan. Salary range $95,000-$110,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations. Employees are eligible for annual discretionary bonus. 401(k) plan with company match. Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions. Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking). Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year. Opportunity to take a free and/or discounted cruise. Highly subsidized gym membership. Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name. Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams' outstanding contributions. About Viking Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person . Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure . No other cruise line has ever received these same honors by both publications at the same time.
    $95k-110k yearly 60d+ ago
  • Legal Manager

    Viking Cruises Us 4.3company rating

    Los Angeles, CA job

    Viking is seeking a detail-oriented and proactive Corporate Paralegal or experienced Legal Assistant to join our expanding Legal Department. In this role you will provide direct support to our Director of Business Administration and will be trained to manage key operational workstreams, including contract lifecycle management and liquor licensing. Our ideal candidate is a highly organized self-starter who thrives in a fast-paced environment and can effectively manage multiple legal requests and shifting priorities. This role also includes providing administrative support to the General Counsel and the broader legal team as needed. This is a hybrid position based in our Woodland Hills, CA office. You will be required to adhere to our hybrid work policy, working from our office Monday, Wednesday and Thursday on a weekly basis. Key Responsibilities: Assist with contract lifecycle management, including tracking, reviewing, and organizing agreements. Support liquor licensing processes and compliance efforts. Respond to ad hoc legal requests and coordinate with internal stakeholders. Provide administrative support to the General Counsel and legal team. Maintain accurate records and documentation across various legal workstreams. Qualifications: 3+ years of experience as a Corporate Paralegal, Legal Assistant, or Legal Operations Specialist in a corporate legal department or law firm. Bachelor's degree in Legal Studies, Business Administration, or related field preferred; Paralegal Certificate strongly preferred. Hands-on experience with contract lifecycle management (CLM) systems and legal agreement tracking. Familiarity with liquor licensing, regulatory compliance, and business permitting, especially in the hospitality or travel industries. Proficiency in Microsoft Office Suite, document management systems (e.g., iManage, NetDocuments), and e-signature platforms like DocuSign. Strong organizational, time management, and multitasking skills in a fast-paced, deadline-driven environment. Excellent written and verbal communication skills with the ability to draft, edit, and proofread legal documents. High level of professionalism, discretion, and ability to handle confidential information while supporting executive-level administrative tasks. What We Offer You: Highly competitive compensation plan. Salary range $90,000-$120,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations. Employees are eligible for annual discretionary bonus. 401(k) plan with company match. Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking). Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year. Opportunity to take a free and/or discounted cruise. Highly subsidized gym membership. Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name. Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams' outstanding contributions. About Viking Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person . Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure . No other cruise line has ever received these same honors by both publications at the same time.
    $90k-120k yearly 60d+ ago
  • Purchasing Administrator

    Avanti Restaurant Solutions Inc. 3.2company rating

    Costa Mesa, CA job

    Job Description AVANTI RESTAURANT SOLUTIONS IS HIRING A PURCHASING ADMINISTRATOR Are you looking for a learning environment where you can collaborate with professionals who are genuine and have a drive to succeed? Are you highly organized and do you find joy in crossing tasks off of your daily to do list? Do you enjoy connecting with people to ensure they can be successful in both their work day and their career? Are you intrinsically motivated to execute at a high level? If this resonates with you, please apply at Avanti Restaurant Solutions for the position of Purchasing Administrator. Avanti Restaurant Solutions, a successful, privately held, $100M+ company, is looking for a Purchasing Administrator to help support all aspects of the purchasing and procurement process. The Purchasing Administrator will be working closely with vendors and internal teams and will help build a foundation in procurement and supply chain management. Please apply if you have the following skills: Self motivated to perform consistently at a high level Highly organized with a great attention to detail Strong verbal and written communications skills Outstanding time management skills Resourceful with an ability to problem solve independently Ability to maintain discretion and confidentiality Ability to multitask and be flexible An ability to work in a fast paced environment and create efficiencies along the way Fast learner who picks up new processes, technology, etc. quickly Day to Day Responsibilities: Accurately create, submit, and maintain purchase orders in line with company policies and vendor requirements. Monitor the status of purchase orders, communicate with vendors to confirm shipment schedules, and update internal systems and teams on expected delivery dates. Identify, document, and report any discrepancies, damages, or shortages in shipments. Coordinate with vendors and logistics providers to resolve issues in a timely manner. Serve as a point of contact for vendors regarding order status, shipping information, and inventory needs. Escalate issues as needed to ensure quick resolutions. Maintain accurate records of purchase orders and freight claim documents. Perform other administrative duties as needed to support the purchasing team, including data entry, filing, and generating reports for department tracking and analysis.
    $32k-39k yearly est. 18d ago
  • Human Resources Business Partner

    Avanti Restaurant Solutions Inc. 3.2company rating

    Costa Mesa, CA job

    : Human Resources Business Partner Title: Human Resources Business Partner Department: Human Resources Reports To: Director of Human Resources FLSA: Exempt Date of Revision: 12/26/2025 Summary The Human Resources Business Partner is responsible for supporting the Human Resources Department and engaging with all members of management. Duties and responsibilities performed by the Human Resources Business Partner are intended to mitigate risk for the Company and support employee engagement. Essential Duties and Responsibilities Manage the recruiting process Facilitate employee onboarding and offboarding Manage the employee review process Maintain orderly files for all employees Process bi-weekly payroll for the organization Coordinate employee benefits Ensure the organization is in compliance with all federal, state, and local employee relations related laws Collaborate with subject matter experts across the organization to develop engaging training content aligned with the goals of the organization Effectively coordinate Virtual Training Sessions for the organization Promote and facilitate ongoing internal engagement with Avanti University All other duties as assigned Required Qualifications Outstanding organizational and time management skills Excellent verbal and written communications skills Great attention to detail Resourceful with an ability to problem solve independently Ability to maintain discretion and confidentiality Ability to multitask and be flexible Strong competency of MS Office, emphasis on Excel Experience with Visio Ability to learn new software quickly Bachelor's Degree or 2+ years of relevant professional experience Preferred Qualifications Previous professional Human Resource experience Supervisory Responsibility Not applicable Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and works under fluorescent lighting. Noise levels are moderate. Physical Demands Ability to make repetitive substantial movements (motions) of the wrists, hands, and/or fingers Able to remain in a stationary position 50 percent of the time Ability to lift up to 20 pounds Ability to hear, read, and speak in order to communicate with employees, customers, vendors, etc. Other Duties This is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Disclaimers This job description shall not be considered a contract for employment and does not alter the employment at will doctrine.
    $69k-112k yearly est. 26d ago
  • Director, Web Chat

    Viking Cruises Us 4.3company rating

    Los Angeles, CA job

    Reporting to our Vice President of Sales you will lead a team of 90+ professionals across sales and customer service, driving revenue growth and guest satisfaction through strategic web chat initiatives. This role is responsible for optimizing chat operations, integrating AI technologies, and fostering a culture of high performance and continuous improvement. The ideal candidate will be a leader with a passion for digital engagement, operational excellence, and team development. You will ensure the sales department operates as high-performing, revenue-generating channels by equipping agents with the right tools, messaging, and opportunities to effectively convert inquiries into sales as well as effectively servicing Viking guests. This is a hybrid position based in our Woodland Hills, CA office. You will be required to adhere to our hybrid work policy, working from our office Monday and Thursday plus one additional weekday on a weekly basis. Job Responsibilities: Strategic Planning & Execution: Establish and execute KPI metrics (targets, goals, and strategic objectives) in collaboration with leadership. Develop and implement web chat sales strategies to exceed company goals, including detailed plans to deliver revenue targets and optimize conversion strategies. Sales & Guest Experience Leadership: Own and scale the sales process and guest experience by hiring, coaching, and empowering managers. Partner with Learning & Development to design training programs that enhance chat agent performance in sales conversion, service excellence, and product knowledge. Cross-Functional Collaboration: Work closely with Marketing to drive revenue and with Technology to implement enhancements. Evaluate and integrate emerging technologies (e.g., chatbots, predictive analytics, sentiment analysis) to improve agent productivity and guest experience. Performance & Quality Management: Monitor key KPIs, refine scripts and workflows, and coach teams to increase guest satisfaction and revenue. Establish QA protocols to ensure compliance and uphold brand standards. Operational Excellence: Ensure adherence to operational standards and compliance protocols. Oversee documentation, payroll accuracy, performance monitoring, and training initiatives within the management team. Engagement & Change Management: Collaborate with stakeholders across all levels of the organization. Lead the team through organizational and technological changes with clear communication and minimal disruption. Facilitate inclusive dialogues to ensure all voices are heard and valued. Forecasting & Trend Analysis: Maintain accurate forecasts and dashboards to inform strategic decisions. Monitor emerging trends and adjust strategies to stay ahead of industry shifts. People Leadership: Proven ability to manage and motivate both sales and service agents and align to company expectations and goals Job Requirements: Bachelor's degree preferred 5-10 years of experience in web chat sales and customer service, ideally in high-growth environments 5+ years leading large-scale digital engagement and sales teams Proven success managing executive relationships and driving performance in metrics-driven organizations Deep expertise in web chat platforms, conversational AI (e.g., ChatGPT), and chat analytics Skilled in optimizing workflows, conversion funnels, and customer segmentation Familiar with omnichannel strategies across voice, email, and social media Proficient in MS Office, CRM systems, Power BI, and workforce management tools Strong ability to interpret and act on real-time performance data What We Offer You: Highly competitive compensation plans Salary range $135,000 - $160,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, individual qualifications, and other relevant business considerations. Historic annual average commission of $60,000 (based on overall department performance and the terms of the applicable commission plan) Employees are eligible for annual discretionary bonus. 401(k) plan with company match. Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking). Accrue paid vacation days based on your company tenure, sick time accrual by state, and 6 paid holidays per year. Opportunity to take a free and/or discounted cruise. Highly subsidized gym membership. Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name. Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams' outstanding contributions. About Viking Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person . Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure . No other cruise line has ever received these same honors by both publications at the same time.
    $135k-160k yearly 60d+ ago
  • Flight Centre - Paid Media Specialist - Toronto, Canada

    Flight Centre Travel Group Limited 4.4company rating

    Flight Centre Travel Group Limited job in Ontario, CA

    Apply now Refer a friend Job no: 528430 Work type: Full time Paid Media Specialist Flight Centre Travel Group (FCTG) is one of the world's largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to "open up the world for those who want to see". Every day, we give people all around the world the opportunity to experience something really amazing - travel! To learn more about Flight Centre Travel Group please click HERE About The Opportunity The Paid Media Specialist will support the development, execution, and optimisation of paid media campaigns across various digital platforms to drive lead generation and brand awareness in the Northern Hemisphere region. Working under the guidance of the Paid Media Manager (based in the UK), this role focuses on implementing data-driven strategies to achieve marketing objectives. Key Responsibilities Campaign Development and Execution: * Create and implementing paid media campaigns across platforms such as Google Ads, Facebook Ads, LinkedIn Ads, and others. * Ensure campaigns are aligned with the overall marketing strategy and objectives. Performance Monitoring and Optimization: * Regularly monitor campaign performance metrics * Conduct A/B testing on ad creatives and landing pages to identify opportunities for improvement. * Implement optimisation tactics to enhance campaign effectiveness and achieve key performance indicators. Keyword and Audience Research: * Conduct thorough keyword research to inform search engine marketing campaigns. * Identify and define target audience segments to improve ad targeting and engagement. Budget Management: * Assist in managing and allocating budgets for various campaigns, ensuring efficient use of resources. * Track daily budget pacing and report findings to the Paid Media Manager. Collaboration and Communication: * Work closely with the Paid Media Manager, brand teams and digital hub to align campaigns with broader marketing initiatives. * Collaborate with content creators and designers to develop compelling ad creatives. * Communicate campaign performance insights and recommendations to stakeholders. Market Research and Trend Analysis: * Stay updated on industry trends, emerging platforms, and best practices in paid media. * Apply insights to inform campaign strategies and maintain a competitive edge. Reporting and Analysis: * Prepare detailed reports on campaign performance, providing actionable insights and recommendations. * Utilize analytics tools to assess the effectiveness of campaigns and inform future strategies. Experience & Qualifications * Approx. 4+ years of hands-on experience managing paid media campaigns across digital advertising channels, including paid search, display, and social media advertising strategies. * Demonstrated experience in developing and executing data-driven paid media strategies that align with marketing objectives. * Proven track record of managing budgets and delivering measurable results in terms of ROI and key performance indicators * Expertise in platforms such as Google Ads, META Ads Manager, LinkedIn Ads, programmatic platforms and other relevant digital advertising tools. * Strong analytical skills with the ability to interpret data using tools like Google Analytics and Excel to inform decision-making and tactical optimisation. * Experience in B2B marketing, with a focus on lead generation strategies. * Proven ability to design and implement campaigns that effectively generate and nurture leads through the marketing funnel. Work Perks! - What's in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm. * Have fun: At the heart of everything we do at Flight Centre is a desire to have fun. * Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! * Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. * Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service. * Personal connections: We are a big business founded on personal relationships. * Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. * A career, not a job: We offer genuine opportunities for people to grow and evolve * We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. * Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Benefits Include: * Generous paid time off policy * Travel perks/discounts * Health & Wellness Programs and Employee Financial Wellness Services * National/International Award Nights and Conferences * Group benefits including extended health care, dental and vision, gender affirming care, fertility care * Insurance including life, AD&D, critical illness, long term disability * Employee Assistance Program * RRSP/RPP with matching * Tuition Reimbursement Program * Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions * Global career opportunities in a network of brands and businesses #LI-SM1#FCB#LI-Onsite Location - Toronto, Canada If this sounds like the opportunity you have been waiting for then APPLY NOW. For this position, we anticipate offering an annual salary range of $77,000 - $85,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements. This posting reflects an active vacancy that we are currently seeking to fill. We welcome applications from candidates with diverse experiences; Canadian work experience is not required for this position. We thank all candidates for their interest; however, only those selected to continue in the process will be contacted. As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers. Our number one philosophy? Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at ************************* Travel Weekly Magellan Awards: Silver Winner for Accessibility and Inclusivity (2023) GBTA WINiT: DEI Leadership Pinnacle Award (2023) ️ CHHR: 5-Star DE&I Employer (2023, 2024) Seramount, FCTG Mexico : Member of the Global Inclusion Index (2023, 2024) Newsweek: America's Greatest Workplaces for Diversity (2024) Applications close: 13 Feb 2026 Eastern Standard Time
    $77k-85k yearly 8d ago
  • Marketing Coordinator

    Avanti Restaurant Solutions 3.2company rating

    Costa Mesa, CA job

    AVANTI RESTAURANT SOLUTIONS IS HIRING A MARKETING COORDINATOR Are you looking for a work environment where you can collaborate with other colleagues who are genuine and have a drive to succeed? Are you highly organized with the ability to execute on multiple marketing programs simultaneously without skipping a beat? Do you enjoy writing content, creating marketing collateral, and building a brand on social media? If this resonates with you, please apply at Avanti Restaurant Solutions for the position of Marketing Coordinator. Avanti Restaurant Solutions, a successful, privately held, $100M+ company, is looking for a Marketing Coordinator to help support the Marketing Department with the overall execution of the company's marketing strategy. Please apply if you have all or most of the following skills: Self-motivated to perform consistently at a high level Highly organized with a great attention to detail Ability to anticipate, understand, and creatively solve problems and resolve issues Ability to multi-task and manage multiple projects at once Experience with social media and digital marketing platforms like Facebook, Instagram, LinkedIn, and Survey Monkey Competency in digital applications including Photoshop, Illustrator, Word, etc. Experience with written content development Ability to travel occasionally to take photos and videos of Avanti projects Day to Day Responsibilities: Support Marketing Department in marketing campaigns, content and event calendars, and the organization of marketing events such as speaking panels, podcasts, trade shows, etc. Support internal and external events, including trade shows, by coordinating budgets, invoices, logistics, equipment, catering, and vendor services Assist in social media management and execution Assist in the creation and editing of written content for blogs, website content, etc. Assist with executing internal training initiatives through Avanti University Provide administrative and project support for a variety of marketing programs With your application, please include a link to your portfolio or attach 1-2 samples that best demonstrate your marketing or communications style. The is a full-time, non-exempt position. Salary: $24.00 to $36.00 per hour (depending on experience) Location: Costa Mesa, California
    $24-36 hourly Auto-Apply 49d ago
  • Director, Outbound

    Viking Cruises Us 4.3company rating

    Los Angeles, CA job

    Reporting to our Vice President of Sales, you will be responsible for leading a 60+ person sales team. This role drives revenue growth through proactive outbound sales strategies. In this role, you will build predictable and scalable outbound sales funnel processes. You will ensure the department operates as a high-performing, revenue-generating channel by equipping agents with the right tools, messaging, and opportunities to effectively convert leads into sales. This is a hybrid position based in our Woodland Hills, CA office. You will be required to adhere to our hybrid work policy, working from our office Monday and Thursday plus one additional weekday on a weekly basis. Job Responsibilities: Strategic Leadership Develop and execute outbound sales strategies aligned with company goals. Monitor emerging trends and adjust strategies to maintain competitive advantage. Establish and execute KPI metrics (targets, goals, and strategic objectives) in collaboration with leadership. Revenue Growth & Process Optimization Create detailed plans to deliver revenue targets and optimize conversion strategies. Refine scripts, workflows, and KPIs to boost efficiency and increase revenue. Ensure execution of outbound lead qualification with integrity and efficiency. Develop consistent best practices for prospecting, messaging, and campaign follow-up. Team Management & Performance Own and scale the sales process, including hiring, coaching, and empowering managers. Monitor key KPIs and coach teams to improve performance and drive revenue. Ensure adherence to operational standards and compliance protocols. Manage documentation, payroll accuracy, performance tracking, and training initiatives. Proven ability to manage and motivate virtual staff Cross-Functional Collaboration Partner with Marketing to drive lead generation and revenue growth. Collaborate with Technology teams to implement enhancements and support sales operations. Data-Driven Decision Making Analyze metrics using tools like Power BI and CRM platforms to inform strategy and improve outcomes. Communication Work closely with stakeholders at all levels, from senior leadership to individual contributors. Facilitate open dialogues and promote a culture of transparency and collaboration. Foster inclusive communication and ensure all team members are heard and supported. Job Requirements: Experience: 5-10 years in outbound sales, with 5+ years in leadership roles in high-growth environments. BA/BS Degree preferred. Tech-Savvy: Experience with CRM systems, Power BI, and emerging tools like AI and ChatGPT. Analytical & Strategic: Able to interpret data, set KPIs, and adjust tactics based on trends. People Leader: Skilled in coaching, performance management, ability to communicate and manage relationships with senior executives Cruise Industry Fit: Experience in travel, hospitality is a plus What We Offer You: Highly competitive compensation plan. Salary range $135,000 - $160,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, individual qualifications, and other relevant business considerations. Historic annual average commission of $60,000 (based on overall department performance and the terms of the applicable commission plan) Employees are eligible for annual discretionary bonus. 401(k) plan with company match. Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking). Accrue paid vacation days based on your company tenure, sick time accrual by state, and 6 paid holidays per year. Opportunity to take a free and/or discounted cruise. Highly subsidized gym membership. Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name. Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams' outstanding contributions. About Viking Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person . Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure . No other cruise line has ever received these same honors by both publications at the same time.
    $135k-160k yearly 60d+ ago
  • Project Manager

    Avanti Restaurant Solutions Inc. 3.2company rating

    Costa Mesa, CA job

    : Project Manager Title: Project Manager Department: Chain Reports To: Account Manager FLSA: Exempt Date of Revision: 7/10/2024 A Project Manager is responsible for working within a collaborative team. A Project Manager's duties and responsibilities are intended to support the sales efforts of the Account Team by executing multiple projects simultaneously through collaboration of both internal and external stakeholders. Essential Duties and Responsibilities Maintain schedule to deliver projects on time Maintain budget and project expenses Collaborate with sub-contractors, GCs, customers, and project team throughout all projects Manage kitchen equipment and custom fabrication procurement, delivery, and install Ability to travel to job site(s) Required Qualifications Highly organized Great attention to detail Strong verbal and written communications skills Ability to collaborate in a highly professional manner Ability to problem solve and resolve disputes both independently and collaboratively Ability to multitask in a fast-paced environment Preferred Qualifications Previous construction related project management experience Previous commercial kitchen equipment related experience Technical skills to interpret construction methods, contracts, and drawings Bachelor of Arts Degree Supervisory Responsibility This position has no current supervisory responsibilities. Work Environment This position operates in both a professional office environment, as well as occasionally on construction and/or job sites. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and works under fluorescent lighting. Noise levels in the work environment are usually moderate but can be severe at times. While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. Physical Demands Ability to make repetitive substantial movements (motions) of the wrists, hands, and/or fingers Ability to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance, stoop, kneel, or crouch Able to remain in a stationary position up to 50 percent of the time Ability to lift and/or move up to 25 pounds Ability to hear, read, and speak in order to communicate with employees, customers, vendors, etc. Other Duties This is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Disclaimers This job description shall not be considered a contract for employment and does not alter the employment at will doctrine.
    $68k-110k yearly est. 19d ago
  • Senior Financial Analyst

    Avanti Restaurant Solutions 3.2company rating

    Costa Mesa, CA job

    The Senior Financial Analyst will partner closely with the VP of Finance and senior leadership to support Avanti's financial planning, forecasting, and performance management efforts. This role is critical in building and maintaining budgets and forecasts, analyzing project and operational performance, and providing actionable insights that support growth, profitability, and cash flow management in a project-driven environment. The ideal candidate is hands-on, analytical, and comfortable operating in a fast-paced, evolving organization with complex project, supply chain, and margin dynamics. Essential Duties and Responsibilities Partner with the VP of Finance to build and maintain annual budgets, rolling forecasts, and long-range financial models, with a strong focus on project margins, operating expenses, and cash flow. Co-own forecast modeling across revenue, gross margin, labor, and overhead, ensuring accuracy, timeliness, and integrity of financial data sourced from operations, project management, and accounting. Prepare and deliver monthly financial reporting packages, including detailed variance analysis versus budget and forecast. Partner with department leaders (Operations, Project Management, Supply Chain, Sales, and Leadership) to investigate variances, actively manage budgets, and improve financial accountability. Analyze project-level financial performance, including job costs, labor efficiency, change orders, backlog, and margin trends. Provide monthly financial and operational performance updates to leadership, translating financial results into clear, actionable insights. Conduct ongoing financial and non-financial analysis to identify risks, opportunities, and performance improvement initiatives. Support cash flow forecasting and working capital analysis, including inventory, payables, receivables, and project billing cycles. Perform ad-hoc analyses to support strategic decisions such as pricing, vendor negotiations, capacity planning, and growth initiatives. Contribute to the development and continuous improvement of FP&A processes, financial models, and reporting tools. Serve as a strategic business partner to Operations and Supply Chain, helping define, track, and analyze KPIs related to project execution, labor productivity, inventory turns, and vendor performance. Play a key role in the ongoing forecasting process, providing insight and recommendations that help guide executive decision-making. Requirements 4-7+ years of experience in FP&A, corporate finance, investment banking, private equity, or a related analytical finance role. Strong financial acumen with demonstrated experience in budgeting, forecasting, variance analysis, and financial modeling. Proven ability to build and maintain complex financial models in Excel or similar planning tools. Experience working in a project-based, operationally complex, or high-growth environment preferred (construction, contracting, manufacturing, distribution, or similar). Comfortable working with imperfect data, rolling up sleeves, and improving processes over time. Ability to analyze raw data, draw conclusions, and communicate clear, actionable recommendations to both financial and non-financial stakeholders. Experience with NetSuite and/or financial planning and business intelligence tools is a strong plus. Bachelor's degree in Finance, Accounting, Economics, or a related field.
    $74k-99k yearly est. Auto-Apply 4d ago
  • Envoyage - Commercial Finance Manager - Toronto, Canada

    Flight Centre Travel Group Limited 4.4company rating

    Flight Centre Travel Group Limited job in Ontario, CA

    Apply now Refer a friend Job no: 529449 Work type: Full time Commercial Finance Manager We want everyone to live life by the compass, not by the clock. Envoyage is a global network of experienced, entrepreneurial travel advisors and agencies across the world. As part of Flight Centre Travel Group (FCTG), we've got the breadth, reach and expertise to equip travel businesses with everything needed to succeed. We know that just as every trip is unique, so is every travel business. This is why we've created Envoyage with travel advisors in mind. Our goal is to be the home and the heart of the travel industry for the independent world and to build an unparalleled offering you can tap into as much or as little as you need to succeed, grow and thrive FCTG, headquartered in Brisbane, Australia, is one of the world's largest travel retailers and corporate travel managers, with operations in 23 countries and a presence in over 90 through independent networks. Since opening its first shop in 1982, FCTG has remained committed to its purpose: "to open up the world for those who want to see," creating unforgettable travel experiences for people worldwide. Please click here to learn more about Envoyage and Flight Centre Travel Group About The Opportunity The Flight Centre Travel Group (FLT) is one of the world's largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane (Australia), has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. Flight Centre Travel Group Americas is a dynamic and fast-growing region within the group; we are seeking a Commercial Finance Manager for our Envoyage Canada Brand. This role will partner with the Operational Leader of Envoyage Canada and the brand Global CFO (based in Australia) to drive the strategic growth and commercial development of the brand. This role is a fantastic opportunity for a go-getter Financial Analyst with experience in B2B2C business growth looking for the next step in their career or an experienced FP&A leader looking use their skills to 10x grow the Envoyage brand across Canada. Key Responsibilities * Commercial Strategy Support: * Partnering with the brand leader of Envoyage Canada to support their strategic growth objectives * Pricing strategy: develop and evaluate pricing strategies to ensure profitably and market competitiveness * Profitability analysis: Assess the profitability of products, services and business sales channels, identifying opportunities for improvement * Prepare presentation of financial performance and strategic focus * Financial Planning & Analysis: * Budgeting: develop and manage the annual budget in alignment with the brands strategic goals * Forecasting; Provide financial forecast and track performance against targets * Variance analysis: Analyze financial results, comparing actual performance with forecast and budgets and providing insights on variances * Financial Reporting: * Weekly Trading Estimate with commentary * Management Reporting: Prepare and present financial reports to all levels of the brands support team, including key performance indicators (KPIs), financial metrics and business trends. * Remove decentralized reporting from operational team and consolidate into one standard reporting suite * Board Reporting: Provide financial summaries and input into the brand regional level board reports. * Facilitate global reporting understanding and distribution. E.g. Supplier reporting, marketing, costs * Cost controls: * Financial ownership of operating expenses such as advertising, promotional & marketing activities * Partnering with management to ensure appropriate & optimal resource allocation decisions are made, and expenses remain within budget Experience & Qualifications * Bachelor's degree in finance, Accounting, or related field * Minimum of 5 years of relevant experience in finance roles * Ability to work in a fast-paced environment * Advanced Excel Skills plus PowerBI * Ability to manage multiple tasks, be well organized, have a proven history of success * Proven ability to set goals and execute plans to achieve those goals * Ability to tell a story through presentation of financial results * Must be highly motivated and a self-starter (highly proactive) * Excellent interpersonal communication, teamwork & problem-solving skills * Highest levels of integrity, work ethic and professionalism * Experience working in a multinational company desirable * Experience in the travel industry desirable Work Perks! - What's in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm. * Have fun: At the heart of everything we do at Flight Centre is a desire to have fun. * Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! * Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. * Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service. * Personal connections: We are a big business founded on personal relationships. * Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. * A career, not a job: We offer genuine opportunities for people to grow and evolve * We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. * Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Benefits Include: * Generous paid time off policy * Travel perks/discounts * Health & Wellness Programs and Employee Financial Wellness Services * National/International Award Nights and Conferences * Group benefits including extended health care, dental and vision, gender affirming care, fertility care * Insurance including life, AD&D, critical illness, long term disability * Employee Assistance Program * RRSP/RPP with matching * Tuition Reimbursement Program * Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions * Global career opportunities in a network of brands and businesses #LI-SM1#ENVCA#LI-Onsite Location - Toronto, Canada If this sounds like the opportunity you have been waiting for then APPLY NOW. For this position, we anticipate offering an annual salary of $100,000 - $105,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements. This posting reflects an active vacancy that we are currently seeking to fill. We welcome applications from candidates with diverse experiences We thank all candidates for their interest; however, only those selected to continue in the process will be contacted. As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers. Our number one philosophy? Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at ************************* Travel Weekly Magellan Awards: Silver Winner (2023) GBTA WINiT Top 50 Award Recipients (2018-2025) CHHR: 5-Star DE&I Employer (2023, 2024) Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023-25) Newsweek: America's Greatest Workplaces for Diversity (2024) Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025) ️ OutThere Awards: Inclusive Travel Finalist (2025) Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025) Applications close: 20 Feb 2026 Eastern Standard Time
    $100k-105k yearly 5d ago
  • FCM - Corporate Travel Consultant - Toronto, ON

    Flight Centre Travel Group Limited 4.4company rating

    Flight Centre Travel Group Limited job in Ontario, CA

    Apply now Refer a friend Job no: 529451 Work type: Full time Corporate Travel Consultant FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses. Ranked as one of the world's top five travel management companies, it has a business network in over 97 countries and global headquarters in London, Brisbane, Singapore and New York. Backed by the global strength of Flight Centre Travel Group (FCTG), FCM combines local expertise and global experience to provide clients with a truly bespoke experience. Established in June 2004, FCM has been named World's Best Travel Management Company for eight years running at the World Travel Awards. To learn more about FCM please click HERE About The Opportunity This role will have you arranging domestic and complex international travel for busy executives including air, car hotel and ground transportation. Before starting your role, you will participate in three weeks of paid training. This program will boost your knowledge, train you on contract airfares and sharpen your Sabre skills. Our corporate travel consultants handle the air, car, rail and ground transportation bookings as well as the ticketing, changes and the exchange and queue management. You will also need to offer exceptional customer service to satisfy our business traveler's needs. We encourage our Corporate Travel Consultants to study the travel polices of our corporate accounts and develop a relationship with them so when our valued business travelers have the need for business travel arrangements, they rest assured that their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first name basis with. Our business hours are 8:00 AM to 8:00 PM ET Monday - Friday. A typical schedule will include a 40-hour work week with five 8-hour shifts. This position operates on a rotating schedule to provide coverage throughout our business hours. Key Responsibilities * Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel, considering Canadian-specific travel requirements * Build rapport and develop a relationship with Canadian business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionals * Ensure accurate and timely completion of reservations while meeting travelers' needs * Executing all responsibilities within company guidelines for customer service, documentation of PNRS (Passenger Name Records) and profiles, ticketing, invoicing, and maintaining accuracy throughout * Comprehend and strictly comply with Canadian travel policies ensuring adherence to regulations and guidelines specific to the Canadian market. * Staying fully informed about airline rules, regulations, tariffs, and fare requirements and applying this knowledge accurately to all travel arrangements * Deliver consultative support and exceptional customer service throughout the booking process * Keeping clients informed about all necessary travel documents and health requirements for their destinations * Proficiently handling ticketing, Phase IVs, and exchanges/changes involving complex international fares * Expertly managing rerouting and exchange processes, ensuring minimal disruption to travel plans * Help cultivate a safe, inclusive, and accessible work environment for team members of all backgrounds including people who are racialized, have disabilities (invisible or visible), require faith accommodations, and/or are LGBTQ2+ * Do your part to encourage an inclusive and accessible work environment for all Flighties, regardless of age, gender, disability, ethnicity, faith, and LGBTQ+ identity * Participate in maintaining an inclusive and accessible work environment for all Flighties, regardless of their identities and lived experiences * Help to foster an inclusive and accessible team environment for all Flighties, regardless of their identities and cultural backgrounds Experience & Qualifications * 2+ years of recent, prior experience in corporate travel management, understanding the unique needs and challenges of Canadian business travelers. * In-depth familiarity with current Sabre GDS (Global Distribution System) for fare calculations, itinerary management, and ticket issuance. * OPC/TICO Certification or ability to complete within 30 days of employment * Previous exposure to quality control processes to ensure the accuracy and compliance of travel bookings. * Proficiency in ticketing procedures and scripting, along with the ability to handle complex itinerary changes and exchanges for both international and domestic travel. * Proven ability to navigate and manipulate complex itineraries, international fares, and Passenger Name Records (PNRs) to meet client requirements. * A polished and professional demeanor when interacting with clients and colleagues. * Proficiency in handling multiple urgent tasks simultaneously while maintaining efficiency and quality in each interaction. * The capacity to make quick and effective decisions to resolve travel-related issues promptly. * Excellent communication skills to keep clients informed and reassured throughout the travel process. * A deep commitment to delivering exceptional customer service with a focus on client satisfaction. * Comfortable and proficient in using travel booking systems and various communication tools. * Strong technical aptitude with the ability to troubleshoot and adapt to new technologies * Self-motivated with the ability to work independently and manage tasks successfully Work Perks! - What's in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm. * Have fun: At the heart of everything we do at Flight Centre is a desire to have fun. * Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! * Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. * Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service. * Personal connections: We are a big business founded on personal relationships. * Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. * A career, not a job: We offer genuine opportunities for people to grow and evolve * We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. * Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Benefits Include: * Generous paid time off policy * Travel perks/discounts * Health & Wellness Programs and Employee Financial Wellness Services * National/International Award Nights and Conferences * Group benefits including extended health care, dental and vision, gender affirming care, fertility care * Insurance including life, AD&D, critical illness, long term disability * Employee Assistance Program * RRSP/RPP with matching * Tuition Reimbursement Program * Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions * Global career opportunities in a network of brands and businesses #LI-SC1#FCM#LI-Onsite Location - Toronto, Ontario If this sounds like the opportunity you have been waiting for then APPLY NOW. For this position, we anticipate offering an annual salary of $50,000 plus commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $50,000 - $57,000. The annual salary range listed represents the total compensation package, excluding benefits. This posting reflects an active vacancy that we are currently seeking to fill. We welcome applications from candidates with diverse experiences. We thank all candidates for their interest; however, only those selected to continue in the process will be contacted. As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers. Our number one philosophy? Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at ************************* Travel Weekly Magellan Awards: Silver Winner (2023) GBTA WINiT Top 50 Award Recipients (2018-2025) CHHR: 5-Star DE&I Employer (2023, 2024) Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023-25) Newsweek: America's Greatest Workplaces for Diversity (2024) Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025) ️ OutThere Awards: Inclusive Travel Finalist (2025) Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025) Applications close:
    $50k-57k yearly 5d ago
  • Director, Sales Center Reporting and Advanced Analytics

    Viking Cruises Us 4.3company rating

    Los Angeles, CA job

    As our Director of Strategic Planning and Analysis, you'll play a key role in turning big-picture goals into real-world results. Reporting to our VP of Strategic Planning and Analysis, you'll help connect strategy with execution-using data to uncover insights that drive smart decisions across the department.In this role, you'll dive deep into understanding our business and apply your technical expertise to create meaningful improvements. You'll partner closely with teams across the organization, listening to their needs, sharing timelines, and keeping everyone informed on dashboards, reports, and analyses that matter most. You'll also lead technical projects that support our core priorities, boosting sales and optimizing efficiency. If you're passionate about using technology to make sense of complex data and turning that into actionable recommendations, this is the perfect opportunity to make a real impact. This is a hybrid position based in our Woodland Hills, CA office. You will be required to adhere to our hybrid work policy, working from our office Monday and Thursday plus one additional weekday on a weekly basis. Job Responsibilities: Lead and inspire a high-performing team of report developers and data scientists to deliver insights that enhance Contact Center operations and customer experiences. Design executive-level dashboards that make performance metrics clear and actionable for leadership. Build advanced forecasting models using guest trends, promotions, payment activity, and more-leveraging time series (SARIMA), regression, and machine learning in Python and R. Analyze and innovate with statistical methods, mathematical models, and custom AI solutions to uncover trends and guide operational improvements. Champion data integrity by implementing best practices for governance, documentation, and hygiene, and maintaining change management procedures. Stay ahead of the curve by monitoring industry trends and introducing new functionality and best practices to boost productivity. Harness AI tools like Azure Cognitive Services and Co-Pilot for smarter analysis, alerts, and event triggers. Collaborate cross-functionally to create holistic dashboards that map the entire customer journey, while managing ticketing systems and acting as a liaison to ensure data accuracy and usability. Empower your team by sharing knowledge, defining data standards, and crafting development plans and career paths. Job Requirements: Strong communicator and “people person” who can simplify complex concepts for diverse audiences. 2+ years leading Data Analytics teams (developers and analysts) and 3+ years working with Genesys CX data preferred. Advanced technical skills: SQL (any dialect), Python, and 4+ years building dashboards and data connections in Power BI. Experience applying machine learning and NLP to contact center data; familiarity with Azure AI, LLMs, Synapse, and Delta Lakes. Solid understanding of ETL workflows and ability to quickly create data-driven executive presentations. Deep knowledge of omni-channel contact centers and performance optimization strategies. Highly organized, proactive, and adaptable-able to manage multiple projects in a fast-paced environment with excellent written and verbal communication skills. Willingness to travel internationally approximately four weeks per year. Bachelor's degree in Business Analytics, Data Science, Computer science or related field What We Offer You: Highly competitive compensation plan. Salary range $150,000 - $200,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, individual qualifications and other relevant business considerations. Employees are eligible for annual discretionary bonus. 401(k) plan with company match. Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions. Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking). Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year. Opportunity to take a free and/or discounted cruise. Highly subsidized gym membership. Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name. Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams' outstanding contributions. About Viking Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person . Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure . No other cruise line has ever received these same honors by both publications at the same time.
    $150k-200k yearly 60d+ ago
  • Senior Research Manager

    Viking Cruises Us 4.3company rating

    Los Angeles, CA job

    Our Senior Research Manager for North America will work both independently and in conjunction with our Senior Director of Market Research to lead and/or execute research essential to Viking's growth. In this role you will be responsible for market research and insights across qualitative and quantitative primary research, as well as secondary research, to help the business identify new areas of opportunity, including product, experience, and marketing enhancements. This is a hybrid position based in our Woodland Hills, CA office. You will be required to adhere to our hybrid work policy, working from our office Monday and Thursday plus one additional weekday on a weekly basis. Job Responsibilities Lead the on-going management of Viking's brand health trackers and several other important trackers run throughout the year to help us ensure a deep understanding of our target audience. Manage our branded online research community, including planning activities aligned with business needs, managing development and review of invitation copy and imagery, QC checking of activities, as needed, Monitoring activity progress and timelines, detailed reviews of deliverables, and periodically owns custom small projects from start to finish as needed. Conduct market research on and build knowledge of key trends in the travel industry, including overall market trends, growth, and competitors, to inform and support marketing strategy and communications. Effectively connect primary and secondary research with internal data to uncover unique and actionable insights, partnering with Viking's Analytics and Database teams as needed. Keep abreast of new developments, methods, and technologies in research to expand Viking's repository of effective techniques. Job Requirements Bachelor's degree required; advanced degree in Marketing, Business, or related field preferred. 5+ years of experience in consumer insights, market research, or analytics, with a proven ability to influence business decisions. Strong analytical and critical thinking skills; adept at translating complex data into clear, actionable strategies. Exceptional communication and storytelling skills, both written and verbal. Demonstrated success managing research vendors and cross-functional projects, skilled at proactively identifying both problems and solutions. Proficiency in PowerPoint, Excel, and Power BI required; experience with Qualtrics, DisplayR, SPSS preferred. Ability to thrive in a fast-paced, dynamic environment with impeccable attention to detail. What We Offer You: Highly competitive compensation plan. Salary range $145,000-$185,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, individual qualifications and other relevant business considerations. Employees are eligible for annual discretionary bonus. 401(k) plan with company match. Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions. Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking). Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year. Opportunity to take a free and/or discounted cruise. Highly subsidized gym membership. Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name. Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams' outstanding contributions. Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams' outstanding contributions. About Viking Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person . Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.
    $145k-185k yearly 10d ago
  • Flight Centre - Product Owner, Global CRM - Toronto, Canada

    Flight Centre Travel Group Limited 4.4company rating

    Flight Centre Travel Group Limited job in Ontario, CA

    Apply now Refer a friend Job no: 529094 Work type: Full time Product Owner, Global CRM Flight Centre Travel Group (FCTG) is one of the world's largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to "open up the world for those who want to see". Every day, we give people all around the world the opportunity to experience something really amazing - travel! To learn more about Flight Centre Travel Group please click HERE About The Opportunity The primary purpose of this role is to help lead the strategic development and optimization of the Global CRM platform (mainly based on Salesforce) within FCTG Corporate, with a strong focus on driving process modernization, technological innovation, and AI-enabled solutions. As Product Owner, you will collaborate with the global leadership, process owners, platform users, and the product team to formulate and help prioritize a strategic roadmap that enhances user experience, productivity and efficiency across the organization, with particular focus on Sales Cloud capabilities and functionality. Key Responsibilities * Partner with global business stakeholders to define and implement a vision for the Global CRM Salesforce platform * Identify and integrate AI-driven capabilities to enhance platform performance and user experience * Build effective stakeholder relationships across all levels of the organization, including Sales Cloud users and business stakeholders * Drive adoption of existing Salesforce capabilities and emerging technological capabilities * Serve as the voice of the customer, engaging with technical teams to ensure platform functionality aligns with user needs across the Salesforce ecosystem * Monitor platform performance metrics and user satisfaction, including Sales Cloud adoption and utilization metrics * Implement business process automation that improves efficiency and effectiveness leveraging Sales Cloud and related tools Experience & Qualifications * Proven experience in product management methodologies and best practices * Broad expertise across Salesforce platform capabilities, specialising in Sales Cloud functionality * Experience with Sales Cloud implementation, configuration, and optimization * Experience with Salesforce Marketing Cloud Account Engagement (formerly Pardot) for lead management and marketing automation integration * Understanding of Salesforce Revenue Cloud capabilities and customer implementation * Experience with integrated sales enablement and conversation intelligence tools such as Gong, Highspot, or similar platforms * Ability to translate business requirements into technical specifications with strength in Sales Cloud configuration * Strong understanding of AI enabled processes * Strong stakeholder management and communication skills * Solid knowledge of Sales Cloud, Marketing Cloud, Marketing Cloud Account Engagement, Revenue Cloud, and related Salesforce products Work Perks! - What's in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm. * Have fun: At the heart of everything we do at Flight Centre is a desire to have fun. * Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! * Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. * Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service. * Personal connections: We are a big business founded on personal relationships. * Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. * A career, not a job: We offer genuine opportunities for people to grow and evolve * We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. * Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Benefits Include: * Generous paid time off policy * Travel perks/discounts * Health & Wellness Programs and Employee Financial Wellness Services * National/International Award Nights and Conferences * Group benefits including extended health care, dental and vision, gender affirming care, fertility care * Insurance including life, AD&D, critical illness, long term disability * Employee Assistance Program * RRSP/RPP with matching * Tuition Reimbursement Program * Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions * Global career opportunities in a network of brands and businesses #LI-SM1#FCB#LI-Onsite Location - Toronto, Canada If this sounds like the opportunity you have been waiting for then APPLY NOW. For this position, we anticipate offering an annual salary of $110,000 - $132,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements. This posting reflects an active vacancy that we are currently seeking to fill. We welcome applications from candidates with diverse experiences We thank all candidates for their interest; however, only those selected to continue in the process will be contacted. As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers. Our number one philosophy? Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at ************************* Travel Weekly Magellan Awards: Silver Winner (2023) GBTA WINiT Top 50 Award Recipients (2018-2025) CHHR: 5-Star DE&I Employer (2023, 2024) Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023-25) Newsweek: America's Greatest Workplaces for Diversity (2024) Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025) ️ OutThere Awards: Inclusive Travel Finalist (2025) Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025) Applications close: 23 Jan 2026 Eastern Standard Time
    $110k-132k yearly 29d ago
  • Purchasing Administrator

    Avanti Restaurant Solutions 3.2company rating

    Costa Mesa, CA job

    AVANTI RESTAURANT SOLUTIONS IS HIRING A PURCHASING ADMINISTRATOR Are you looking for a learning environment where you can collaborate with professionals who are genuine and have a drive to succeed? Are you highly organized and do you find joy in crossing tasks off of your daily to do list? Do you enjoy connecting with people to ensure they can be successful in both their work day and their career? Are you intrinsically motivated to execute at a high level? If this resonates with you, please apply at Avanti Restaurant Solutions for the position of Purchasing Administrator. Avanti Restaurant Solutions, a successful, privately held, $100M+ company, is looking for a Purchasing Administrator to help support all aspects of the purchasing and procurement process. The Purchasing Administrator will be working closely with vendors and internal teams and will help build a foundation in procurement and supply chain management. Please apply if you have the following skills: Self motivated to perform consistently at a high level Highly organized with a great attention to detail Strong verbal and written communications skills Outstanding time management skills Resourceful with an ability to problem solve independently Ability to maintain discretion and confidentiality Ability to multitask and be flexible An ability to work in a fast paced environment and create efficiencies along the way Fast learner who picks up new processes, technology, etc. quickly Day to Day Responsibilities: Accurately create, submit, and maintain purchase orders in line with company policies and vendor requirements. Monitor the status of purchase orders, communicate with vendors to confirm shipment schedules, and update internal systems and teams on expected delivery dates. Identify, document, and report any discrepancies, damages, or shortages in shipments. Coordinate with vendors and logistics providers to resolve issues in a timely manner. Serve as a point of contact for vendors regarding order status, shipping information, and inventory needs. Escalate issues as needed to ensure quick resolutions. Maintain accurate records of purchase orders and freight claim documents. Perform other administrative duties as needed to support the purchasing team, including data entry, filing, and generating reports for department tracking and analysis.
    $32k-39k yearly est. Auto-Apply 48d ago
  • Flight Centre - Travel Consultant - Toronto, ON

    Flight Centre Travel Group Limited 4.4company rating

    Flight Centre Travel Group Limited job in Ontario, CA

    Apply now Refer a friend Job no: 529405 Work type: Full time Travel Consultant Attention Travellers, Your Search for the Perfect Job Ends Here! Soon, you'll land a role where you're encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you'll have the full support of your team. So buckle up and read on… your next adventure awaits! To learn more about Flight Centre please click HERE About the opportunity As a Travel Sales Consultant in a customer facing retail store, you will help to plan, book, and coordinate your customers' next amazing travel experience. You'll be working towards Key Performance Indicators (KPI's) and commission targets so building your customer relationships and satisfaction will be critical to your success in this role. What It Takes to Be Part of Our Team * Travel Expert: You're the go-to person in your circle for travel recommendations, tips, and tricks. * Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers. * Sales-focused: You believe hard work should be rewarded, so you're focused on achieving your KPIs and sales targets to get the incentives you deserve. * Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work. * Multitasker: You're good at the people stuff and the behind-the-scenes stuff too - building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you. How You'll Open Up the World for Our Customers * Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they'll share for years to come. * Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more. * Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude. * Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself. Experience & Qualifications: * 2 years' experience in travel sales * Experience with Sabre GDS (Global Distribution System) preferred * High school diploma or higher * Experience in retail or customer service with a sales focus, including the ability to upsell products or services * Proven track record of meeting sales or customer service goals for at least 2 years * International travel experience * Advanced computer skills, including proficiency in using complex systems * Ability to work full-time hours, including evenings and weekends Work Perks! - What's in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm. * Have fun: At the heart of everything we do at Flight Centre is a desire to have fun. * Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! * Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. * Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service. * Personal connections: We are a big business founded on personal relationships. * Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. * A career, not a job: We offer genuine opportunities for people to grow and evolve * We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. * Giving Back: Committed to making a difference through our Corporate Social Responsibility program, which supports nominated charities via volunteering and fundraising, our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Benefits Include: * Generous paid time off policy * Travel perks/discounts * Health & Wellness Programs and Employee Financial Wellness Services * National/International Award Nights and Conferences * Group benefits including extended health care, dental and vision, gender affirming care, fertility care * Insurance including life, AD&D, critical illness, long term disability * Employee Assistance Program * RRSP/RPP with matching * Tuition Reimbursement Program * Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions * Global career opportunities in a network of brands and businesses Don't Miss Out! Apply now for one of the best adventures you'll ever have. #LI-DE1#FCB#LI-Onsite Location - Toronto, Canada This posting reflects an active vacancy that we are currently seeking to fill. Have questions about this opportunity? Reach out to our recruitment team at ************************* For this position, we anticipate offering an annual salary of $45,000 plus commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $45,000 - $72,000. The annual salary range listed represents the total compensation package, excluding benefits. We welcome applications from candidates with diverse experiences We thank all candidates for their interest; however, only those selected to continue in the process will be contacted. As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers. Our number one philosophy? Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at ************************* Travel Weekly Magellan Awards: Silver Winner (2023) GBTA WINiT Top 50 Award Recipients (2018-2025) CHHR: 5-Star DE&I Employer (2023, 2024) Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023-25) Newsweek: America's Greatest Workplaces for Diversity (2024) Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025) ️ OutThere Awards: Inclusive Travel Finalist (2025) Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025) Applications close:
    $45k-72k yearly 8d ago

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