Flight operation coordinator job description

• Must be eligible for an Airport System ID card (e.g., pass (10) ten years federal background check, pass several tests for airport-specific rules and regulations)

• Valid driver TX license \C\ with driving experience is a prerequisite, CDL class B is a big plus

• 1-2 years of experience of airline catering high-end customer service environment

• Excellent presentation and communication

• Fluent English speaker, Spanish speaking is a big plus

• Ability to read and interpret loading instructions, diagrams, and food menu specifications; being well versed in Microsoft Office

• Highly flexible and analytical, pro-active player

• Good knowledge of food and hygiene standards, valid Food Handler Certificate is a must

• Meticulous time manager with the ultimate attention to detail

• Good supervision/training skills for associated staff that helps loading the flight catering; e.g., drivers and helpers

• Job description includes partially working in a cold room environment and physical work like pushing carts and lifting lightweight items daily

The Flight Coordinator is representing the company to the flight crew(s). The first responsibility is the pre-flight check inside the production facility to ensure the Catering for the assigned flight(s) is assembled according to the airline's order and company standards. The second responsibility is to hand over the flight catering to each flight crew onboard the aircraft, ensuring all Catering is loaded according to the airline's request. Finally, the third responsibility is to prepare all necessary paperwork for the next day's flight(s), so the production departments have all relevant information for the next day's production.

They ensure:

• That all products are loaded to Customer specifications and Abby's Standards

• That the handover to the crew is done in the most professional and friendly, personalized way

• That all interaction with the flight crew(s) or airport station personal is done perfectly and that Abby's Catering customer services outmatch all competition

• The delivery is on time and complete; all process deadlines are fulfilled

• Information and data delivered to the production is accurate, and no wastage or overprovisioning occurs

• Helping training and grooming associated staff that interacts with flight crews and airport station personal; e.g., drivers and helper

Required Education

• High school or equivalent

• Culinary School preferred

• ServSafe Food Handler Certificate, Food Safety Manager Certification preferred

• CDL class B is a big plus

Required Experience

• Flight Coordinator: 2 years of airline catering customer service or similar international airport ramp experience (under/above the wing)

Company Core Values

You must be willing to embrace the Company C.O.R.E values of the company by sharing them in the way you live your life:

• Customer Service

• Accountability

• Teamwork

• Competitiveness

• Honesty

Benefits

• Two weeks paid vacation after one year

• Employee Referral Bonus

• Medical, Dental & Vision Benefits

• Free employee meals

• Rewarding and fast-paced workplace environment

• Personal gratification to work in such a niche business

Our Mission

\To continue to be the leading in-flight and corporate catering company serving the Dallas & Houston Metro market by using locally sourced and sustainable raw ingredients, providing the MOST memorable and personalized attention to detail all while maintaining a fiscally sound budget.\

Company Introduction

Abby’s Aircraft Catering began in 1980 by providing individuals aboard their chartered, corporate and private executive aircraft with a fine dining experience. In addition to meeting the daily needs of multiple aviation requests for in-flight catering, Abby’s provides food service management for corporate and institutional restaurants throughout the southwest as well as catering countless events and banquets annually.

United States, Georgia, Atlanta

Flight Ops

01-Sep-2022

Ref #: 17133

How you'll help us Keep Climbing (overview & key responsibilities)

Flight Operations Safety Programs seeks a Co-Op to help support the Pilot Fatigue Program and the Human Factors Working Group. The Co-Op will work directly with the teams under the Chief Pilot - Safety Programs, collaborating with our cross divisional partners in Corporate Safety, Flight Safety, and Crew Resources to support safety initiatives in Flight Operations.

The current projects through these programs support Delta's Safety Management System (SMS), which is a cornerstone of Delta's proactive accident and incident prevention system to track, trend and resolve aviation hazards.

Students will need to be able to work the below semesters at Delta (deferring classes) while enrolled in a 2 or 4 year university:

Spring 2023

Fall 2023

Summer 2024

*Graduation of August 2024 or later required

What you need to succeed (minimum qualifications)

+ Applicants must be in a degree seeking program focused on Aviation Safety, Aviation Management, or other similar field

+ Strong organizational, project management, and personal management skills.

+ Robust verbal and written communication skills at all levels.

+ Ability to work well in teams.

+ Must be currently enrolled full-time in an accredited college or university and must have at least three (3) work semesters available

+ Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.

What will give you a competitive edge (preferred qualifications)

+ The degree should include a specialization in aviation.

+ Flight experience preferred but not required.

+ A successful candidate should be highly motivated with the desire to learn and have a passion for safety.

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here

• Medical, dental, and vision plan with United Healthcare
• Robust 401K
• Potential for per diem and overtime
• Sick pay, and holiday pay for those who qualify

Summary:

Flight Operations Coordinator

• Direct or Contract to Hire opportunities
• Key Skills: Flight Operations Coordinator, FAR 135, Dispatch License Required, flight planning, international operations

Responsibilities:

The principal purpose of the Flight Operations Coordinator is to brief the crewmembers, be crew advocates, flight following, and keeping the company compliant with all regulatory and maintenance requirements and client agreements.

Essential Duties:

• Crewmember Logistical Resolution: communicates and coordinates crewmember requests, arranges and updates crewmember operations issues (i.e. FBO after-hours arrangements, hangar space for aircraft, etc), facilitates and communicates crewmember transportation and hotel arrangements, records and manages crewmember flight and duty times.
• Ensures safe and legal coordination of scheduled flights and that all crew member duty times are scheduled in accordance with FAR 135 and SOP’s, safety, security, and quality standards.
• Assists with assigning trips and building reposition (repo) legs for the current day and future trips.
• Assist with research of flight & service deviations.
• Communicate changes to the appropriate departments within the Operations Control Center.
• Provide exceptional customer service to internal and external customers.
• Oversee planning and coordination of international flights, including but not limited to hotel arrangements, ground transportation.
• Report non-compliance observations for any potential safety, security or quality issues.
• Make rapid decisions concerning safety, regulations, and the economy of operations.
• Perform other duties and responsibilities as assigned by the Manager.

Qualifications (Experience & Education):

• Bachelor’s degree from a four-year college or university with a course of study/major in business, aviation, or operations management; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Dispatch License Required.
• Knowledge of FARs in regard to Part 91, 121, 125 or 135 airline operations preferred.
• Must have a working knowledge of Microsoft Office products and aptitude to learn customized company software programs.
• Familiarity with core job competencies including, but not limited to, flight planning, international operations, weather, and ATC.
• Able to work in a fast-paced, team-oriented environment and be flexible to the changing needs of the business.
• Must be detail-oriented and able to work productively, independently, or within a team.
• Strong communication (verbal and written) skills with the ability to self-motivate, handle multiple tasks, meet established targets.

The Structures Company is a national staffing firm specializing in contract, contract to hire and direct hire placement opportunities. Our clients rely on us to support their engineering, IT, Production, Maintenance & Repair, and support staff. Our niche recruiting team is one of our biggest strengths and is the main reason we are a top provider of talented professionals to the majority of our clients. They will help you identify the opportunity that best fits your interests, while also providing industry leading customer service.

We support the majority of Aerospace OEM's and Tier 1 Suppliers across the United States.

We have a national medical, dental and vision plan with United Healthcare and we also have a 401K offering. In some states and on some openings, there is bonus potential, sick pay and holiday pay for those who qualify.

The Structures Company LLC is an Affirmative Action/ Equal Opportunity Employer (or AA/ EOE)