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Become A Flight Service Specialist

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Working As A Flight Service Specialist

  • Training and Teaching Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Thinking Creatively
  • $116,292

    Average Salary

What Does A Flight Service Specialist Do

Training and development specialists help plan, conduct, and administer programs that train employees and improve their skills and knowledge.

Duties

Training and development specialists typically do the following:

  • Assess training needs through surveys, interviews with employees, or consultations with managers or instructors
  • Design and create training manuals, online learning modules, and course materials
  • Review training materials from a variety of vendors and choose appropriate materials
  • Deliver training to employees using a variety of instructional techniques
  • Monitor and evaluate training programs to ensure they are current and effective
  • Select and assign instructors or vendors to conduct training
  • Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment

Training and development specialists create, administer, and deliver training programs for businesses and organizations. To do this, they must first assess the needs of an organization. Once those needs are determined, specialists develop custom training programs that take place in classrooms or training facilities. Training programs are increasingly delivered through computers, tablets, or other hand-held electronic devices.

Training and development specialists organize or deliver training sessions using lectures, group discussions, team exercises, hands-on examples, and other formats. Training can be in the form of a video, self-guided instructional manual, or online application. Training also may be collaborative, which allows employees to connect informally with experts, mentors, and colleagues, often through the use of technology.

Training and development specialists may monitor instructors, guide employees through media-based programs, or facilitate informal or collaborative learning programs.

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How To Become A Flight Service Specialist

Training and development specialists need a bachelor’s degree, and most need related work experience.

Education

Training and development specialists need a bachelor’s degree. Specialists may have a variety of education backgrounds, but many have a bachelor’s degree in training and development, human resources, education, or instructional design. Others may have a degree in business administration or a social science, such as educational or organizational psychology.

In addition, as technology continues to play a larger role in training and development, a growing number of organizations seek candidates who have a background in information technology or computer science.

Work Experience in a Related Occupation

Related work experience is important for most training and development specialists. Many positions require work experience in areas such as training and development or instructional design, or in related occupations, such as human resources specialists or even teachers.

Employers may prefer to hire candidates with previous work experience in the industry in which the company operates. However, some employers may hire candidates with a master’s degree in lieu of work experience. Increasingly, employers prefer candidates with experience in information technology, as organizations introduce more e-learning, mobile training, and technology-based tools.

Licenses, Certifications, and Registrations

Many human resources associations offer classes to enhance the skills of their members. Some associations, including the Association for Talent Development and International Society for Performance Improvement, specialize in training and development and offer certification programs. Although not required, certification can show professional expertise and credibility. Some employers prefer to hire certified candidates, and some positions may require certification.

Advancement

Training and development specialists may advance to training and development manager or human resources manager positions. Workers typically need several years of experience to advance. Some employers require managers to have a master’s degree in a related area.

Important Qualities

Analytical skills. Training and development specialists must evaluate training programs, methods, and materials, and choose those that best fit each situation.

Creativity. Specialists should be creative when developing training materials. They may need to think of and implement new approaches, such as new technology, when evaluating existing training methods.

Instructional skills. Training and development specialists often deliver training programs to employees. They use a variety of teaching techniques and sometimes must adapt their methods to meet the needs of particular groups.

Interpersonal skills. Specialists need strong interpersonal skills because delivering training programs requires collaboration with instructors, trainees, and subject-matter experts. They accomplish much of their work through teams.

Speaking skills. Speaking skills are essential for training and development specialists because they often give presentations. Specialists must communicate information clearly and facilitate learning by diverse audiences.

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Flight Service Specialist Typical Career Paths

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Flight Service Specialist Demographics

Gender

Male

72.5%

Female

26.1%

Unknown

1.4%
Ethnicity

White

64.5%

Black or African American

13.7%

Hispanic or Latino

13.4%

Asian

4.7%

Unknown

3.6%
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Flight Service Specialist Education

Schools

Community College of the Air Force

19.4%

Embry-Riddle Aeronautical University-Prescott

6.5%

Colorado Technical University

6.5%

Middle Tennessee State University

6.5%

Southwestern Adventist University

6.5%

University of North Dakota

6.5%

Oregon State University

6.5%

Baker University

3.2%

University of North Texas

3.2%

Southeast Missouri State University

3.2%

University of Arkansas at Little Rock

3.2%

University of Maryland - University College

3.2%

University of Kansas

3.2%

Ohio State University

3.2%

San Jacinto College District

3.2%

Webster University

3.2%

Clinton Community College

3.2%

University of Arkansas, Fayetteville

3.2%

United States Military Academy

3.2%

Southern Union State Community College

3.2%
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Majors

Business

18.8%

Aviation

18.8%

Management

6.3%

Supply Chain Management

6.3%

Education

6.3%

Aerospace Engineering

6.3%

Electrical Engineering Technology

4.2%

Computer Information Systems

4.2%

Meteorology

4.2%

Operations Management

4.2%

Linguistics

2.1%

Science, Technology, And Society

2.1%

Writing

2.1%

Audiovisual Communications Technologies

2.1%

Management Information Systems

2.1%

Health Education

2.1%

Psychology

2.1%

Industrial Technology

2.1%

Human Resources Management

2.1%

Public Relations

2.1%
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Degrees

Bachelors

42.6%

Other

20.4%

Masters

18.5%

Associate

16.7%

Certificate

1.9%
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Top Skills for A Flight Service Specialist

  1. Flight Operations
  2. Notams
  3. Airspace
You can check out examples of real life uses of top skills on resumes here:
  • Coordinate with airport operations, ATC, and US NOTAM Office to format and issue NOTAMS.
  • Monitor aircraft within a specific airspace, using radar, computer equipment, or visual references.
  • Served as point of contact for In-Flight Service safety and security investigations.
  • Served as a facility certified Flight Service Specialist at Findlay Flight Service Station (FSS) Responsible for official weather observations.
  • Play an integral leadership role on a Federal Aviation Administration (FAA) contract pertaining with air traffic control.

How Would You Rate Working As a Flight Service Specialist?

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