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What is a floor associate and how to become one
A floor associate is also known as a sales floor associate and is an employee of retail or wholesale stores where they have a variety of roles. They are responsible for greeting customers, responding to their questions, improving engagement with merchandise, and providing outstanding customer service. They operate cash registers, manage financial transactions, and balancing drawers.
They achieve established goals and direct customers to merchandise within the store. They increase store sales by having superior product knowledge. They also maintain an orderly appearance throughout the sales floor. They introduce promotions and opportunities to customers, cross-selling products to increase purchase amounts, stock shelves, and direct customers to find products.
As a requirement, they should have retail sales experience and a professional appearance. They should maintain a positive attitude and focus on customer satisfaction in a fast-paced environment. They should have the ability to read, write and perform basic math. They should be able to stand and walk for extended periods of time.
It is possible to qualify for this position with a high school diploma or GED and with some years of previous experience. However, an associate's degree or a bachelor's degree might be preferred by an employer. On average, they earn $27,189 per year, which translates to $13 per hour.
Avg. Salary $27,757
Avg. Salary $59,228
American Indian and Alaska Native 0.72%
Asian 6.29%
Black or African American 10.37%
Hispanic or Latino 19.80%
Unknown 5.59%
White 57.22%
Genderfemale 54.35%
male 45.65%
Age - 39American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 39Stress level is manageable
7.1 - high
Complexity level is intermediate
7 - challenging
Work life balance is excellent
6.4 - fair
Floor associate career paths
Key steps to become a floor associate
Explore floor associate education requirements
Start to develop specific floor associate skills
Skills Percentages Sales Floor 26.94% Stock Shelves 26.46% Customer Service 5.05% Product Knowledge 4.86% Pallet Jack 4.36% Complete relevant floor associate training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New floor associates learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a floor associate based on U.S. Bureau of Labor Statistics data and data from real floor associate resumes.Research floor associate duties and responsibilities
- Supervise women's department, manage jewelry department, assist customers on finalizing purchases
- Assist customers with packaging of their groceries.
- Arrange groceries in a helpful and efficient manner to satisfy all the customers' needs and requirements within the store
- Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
Prepare your floor associate resume
When your background is strong enough, you can start writing your floor associate resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a floor associate resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable floor associate resume templates
Build a professional floor associate resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your floor associate resume.
Apply for floor associate jobs
Now it's time to start searching for a floor associate job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first floor associate job
Are you a floor associate?
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Average floor associate salary
The average floor associate salary in the United States is $27,757 per year or $13 per hour. Floor associate salaries range between $22,000 and $34,000 per year.
What am I worth?
How do floor associates rate their job?
Floor associate reviews
I like mostly that I work with team oriented people. Some people that care and will help and that help others whether it's work related or not. That have good employee morale amongst each other not necessarily management but amongst each other.
Double standards extra work extra tasks that aren't in the job description you're doing assumptions that you know everything you're doing and you know the right way of everything that you're doing even though no one's ever trained you to do what you're doing and what you're doing isn't necessarily in the jobs description for the title for lack of a better word that you actually have
I was never in a floor staff but I have worked as a general laborer where me and my other co-workers where responsible for clean up after ourselfs and other employees for everyone's safety
The job was not that bad because a clean work area is a safe work area.
The customers
That the management will not disapplin workers who have their spouses, and children at their job during much of their work shift, or off the clock employees who like to be in the store for hours every day with their family visiting workers who are on shift at the time.
Updated January 8, 2025
