A floor associate is also known as a sales floor associate and is an employee of retail or wholesale stores where they have a variety of roles. They are responsible for greeting customers, responding to their questions, improving engagement with merchandise, and providing outstanding customer service. They operate cash registers, manage financial transactions, and balancing drawers.
They achieve established goals and direct customers to merchandise within the store. They increase store sales by having superior product knowledge. They also maintain an orderly appearance throughout the sales floor. They introduce promotions and opportunities to customers, cross-selling products to increase purchase amounts, stock shelves, and direct customers to find products.
As a requirement, they should have retail sales experience and a professional appearance. They should maintain a positive attitude and focus on customer satisfaction in a fast-paced environment. They should have the ability to read, write and perform basic math. They should be able to stand and walk for extended periods of time.
It is possible to qualify for this position with a high school diploma or GED and with some years of previous experience. However, an associate's degree or a bachelor's degree might be preferred by an employer. On average, they earn $27,189 per year, which translates to $13 per hour.
What is a Floor Associate?
What Does a Floor Associate Do
There are certain skills that many floor associates have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, selling skills and math skills.
How To Become a Floor Associate
If you're interested in becoming a floor associate, one of the first things to consider is how much education you need. We've determined that 24.4% of floor associates have a bachelor's degree. In terms of higher education levels, we found that 1.3% of floor associates have master's degrees. Even though some floor associates have a college degree, it's possible to become one with only a high school degree or GED.
Floor Associate Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of crew member you might progress to a role such as technician eventually. Later on in your career, you could end up with the title operations manager.
Average Salary for a Floor Associate
What Am I Worth?
States With The Most Floor Associate Jobs
Number Of Floor Associate Jobs By State
| Rank | State | Number of Jobs | Average Salary |
|---|---|---|---|
| 1 | California | 10,292 | $31,662 |
| 2 | Texas | 8,303 | $24,725 |
| 3 | Florida | 7,193 | $23,610 |
| 4 | New York | 5,692 | $30,991 |
| 5 | Pennsylvania | 5,625 | $25,356 |
| 6 | Ohio | 4,752 | $23,418 |
| 7 | North Carolina | 4,639 | $25,539 |
| 8 | Illinois | 4,549 | $27,621 |
| 9 | Georgia | 4,106 | $24,531 |
| 10 | Michigan | 3,960 | $25,294 |
| 11 | Virginia | 3,714 | $23,895 |
| 12 | New Jersey | 3,600 | $27,708 |
| 13 | Massachusetts | 3,132 | $31,300 |
| 14 | Tennessee | 2,858 | $25,294 |
| 15 | Maryland | 2,518 | $24,202 |
| 16 | Indiana | 2,431 | $26,442 |
| 17 | South Carolina | 2,351 | $25,396 |
| 18 | Missouri | 2,216 | $26,586 |
| 19 | Wisconsin | 2,122 | $27,413 |
| 20 | Washington | 2,112 | $34,787 |
| 21 | Arizona | 2,010 | $26,938 |
| 22 | Minnesota | 1,988 | $28,471 |
| 23 | Colorado | 1,945 | $31,129 |
| 24 | Alabama | 1,640 | $24,783 |
| 25 | Kentucky | 1,633 | $24,647 |
| 26 | Connecticut | 1,410 | $28,135 |
| 27 | Louisiana | 1,364 | $22,731 |
| 28 | Oregon | 1,249 | $32,399 |
| 29 | Oklahoma | 1,160 | $26,792 |
| 30 | Utah | 1,148 | $29,627 |
| 31 | Iowa | 1,029 | $25,475 |
| 32 | Kansas | 1,024 | $26,045 |
| 33 | New Hampshire | 1,011 | $31,516 |
| 34 | Mississippi | 953 | $26,472 |
| 35 | Arkansas | 759 | $26,702 |
| 36 | Nevada | 726 | $28,350 |
| 37 | Maine | 698 | $27,426 |
| 38 | West Virginia | 644 | $24,019 |
| 39 | Nebraska | 543 | $26,014 |
| 40 | New Mexico | 539 | $24,422 |
| 41 | Delaware | 521 | $27,729 |
| 42 | Rhode Island | 451 | $34,213 |
| 43 | Idaho | 438 | $32,708 |
| 44 | Montana | 409 | $27,646 |
| 45 | Hawaii | 323 | $32,884 |
| 46 | North Dakota | 232 | $32,306 |
| 47 | Vermont | 220 | $32,236 |
| 48 | South Dakota | 220 | $30,989 |
| 49 | Wyoming | 158 | $29,743 |
| 50 | Alaska | 120 | $33,951 |
Top Skills For a Floor Associate
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 26.9% of floor associates listed sales floor on their resume, but soft skills such as interpersonal skills and selling skills are important as well.
Choose From 10+ Customizable Floor Associate Resume templates
Zippia allows you to choose from different easy-to-use Floor Associate templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Floor Associate resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Floor Associate diversity
Floor Associate Gender Distribution
After extensive research and analysis, Zippia's data science team found that:
- Among floor associates, 54.3% of them are women, while 45.7% are men.
- The most common race/ethnicity among floor associates is White, which makes up 57.2% of all floor associates.
- The most common foreign language among floor associates is Spanish at 72.8%.
Online Courses For Floor Associate That You May Like
1. Make the Sale: Build, Launch, and Manage E-commerce Stores
Make the Sale: Build, Launch, and Manage E-commerce Stores is the sixth of seven courses in the Google Digital Marketing & E-commerce Certificate. This course explores how businesses and individuals sell products online, including using popular platforms like Shopify. You’ll go through the process of creating a mock e-commerce store. To do this, you’ll build a Shopify store, add the necessary information, and create product listings. You’ll explore how to reach customers online through...
2. Cold Calling for B2B Sales: How to Prospect over the Phone
B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...
3. FinTech - Digital Payments (Card & POS) Tools and Strategies
Learn about Card and POS business. Basics to Advance of Card payments and backend processes. Digital Banking...
How Do Floor Associates Rate Their Jobs?
Top Floor Associate Employers
Most Common Employers For Floor Associate
| Rank | Company | Average Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| 1 | Target | $32,529 | $15.64 | 203 |
| 2 | Big Lots | $29,577 | $14.22 | 462 |
| 3 | The Home Depot | $28,838 | $13.86 | 343 |
| 4 | Kohl's | $28,212 | $13.56 | 1,151 |
| 5 | Walmart | $28,148 | $13.53 | 1,250 |
| 6 | Macy's | $28,099 | $13.51 | 129 |
| 7 | Bath & Body Works | $27,710 | $13.32 | 142 |
| 8 | Michaels Stores | $27,266 | $13.11 | 113 |
| 9 | Kmart | $27,171 | $13.06 | 572 |
| 10 | Ross Stores | $26,450 | $12.72 | 97 |
Floor Associate Videos
