Floor Associate Resume Examples 2023

Research Summary. We analyzed 3,211 floor associate resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Walmart and Kohl's. Here are the key facts about floor associate resumes to help you get the job:

The average floor associate resume is 210 words long
The average floor associate resume is 0.5 pages long based on 450 words per page.
Sales floor is the most common skill found on a floor associate resume. It appears on 26.9% of resumes.

After learning about how to write a professional floor associate resume, you can make sure your resume checks all the boxes with our resume builder.

Floor Associate Resume Example


Mary Brown Floor Associate Contact Information Orlando, FL (880) 555-3264 mbrown@example.com Skills New Merchandise Patience Efficient Responses Ross Sales Transactions Positive Attitude Weather Conditions Kroger Product Knowledge Customer Service Employment History Floor Associate 2020 - Present Walmart Orlando, FL Answered customer questions and concerns in person. Pull all merchandise and pallets to sales floor Clean backroom before end of shift Maintain department appearance while stocking the sales floor and preparing displays. Model/Sales Associate 2019 - 2020 Walmart Orlando, FL Retail sales clerk; Customer Service representative; Merchandise Stocker Assisted with area zoning, shelf stocking, customer assistance, and cashiering. Provide superior customer service on the sales floor. Courtesy Clerk 2016 - 2019 Kroger Louisville, KY Push carts, bag groceries, clean store, stock shelves, greet customers. Provide daily maintenance and execute customer service depending where management needed to utilize my talents that shift. Unload and bag grocery items * Maintain store shelves * Gather shopping carts and keep store clean Bagged groceries and pushed buggies General cleaning and customer service Education High School Diploma 2016 - 2016


Mary Ross Floor Associate Contact Info New York, NY (310) 555-3618 mross@example.com Skills Stock ShelvesBank DepositsJewelryGuest ServiceSales TransactionsSales FloorPallet JackPOSRUN FoodCustomer Orders Employment History Floor Associate 2014 - Present Macy's New York, NY Stocked and replenished sales floor. Worked with registers and MPOS system. Worked in sales and customer service in a variety of departments during an extremely busy sales season. Implemented a jewelry security checklist for high ticket jewelry items. Cashier/Merchandiser 2008 - 2014 Burger King New York, NY Maintain a positive attitude at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging anf dining facilities. Assisted in kitchen with food preparation. Stock Shelves from shipping trucks Traveled to other locations and train other emplyees. Server Assistant 2005 - 2008 Chili's Philadelphia, PA Assisted guests with making menu choices, by maintaining knowledge of current menu items. Maintained area and station cleanliness Improved customer service Trained new employees Completed Server Sales Goals Managed liquor inventory Worked as team player with other team members to ensure excellent customer service was provided at all times. Commended for multitasking abilities; frequently assigned to a large section Handled food substitutions and special requests efficiently Education High School Diploma 2005 - 2005


Teresa Williams Floor Associate Chicago, IL twilliams@example.com (680) 555-3224 Experience Floor Associate 2016 - Present Marshall'sChicago, IL Answered customer questions concerning location, price and use of merchandise. Provide excellent customer service to all patrons and guests. Operated pallet jack, unloaded shipments from truck, stocked shelves, and collected carts. Sales Associate And Cashier 2015 - 2016 The Home DepotAtlanta, GA Handle customer service issues as they arise. Support other associates by product knowledge and experiences. Maintained up to date store policies. provided friendly service to customers on the sales floor. Operate cash register, stock shelves, unload trucks. Cleaning Crew Member 2014 - 2015 Jani-KingSaint Louis, MO Empty trash and recycle bins into disposal area Secure customer's facility by locking and securing all entrances. Empty trashcans, clean windows...etc. Cleaned multiple office buildings 3-6 per week. Assist with cleaning, such as bathroom, dust, vccum, empty trash, polish Skills Window Sills Communication Mop Floors Loss Prevention Sales Floor Walmart Store Shelves Sales Transactions Bank Deposits Customer Service Education High School Diploma 2014 - 2014

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Floor Associate Resume templates

Zippia allows you to choose from different easy-to-use Floor Associate templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Floor Associate resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Entry level Floor Associate Resume example


Daniel Duncan Floor Staff Contact Info Knoxville, TN (410) 555-7758 dduncan@example.com Skills Concession StandMpaaImaxVacuum CleanersSoft CountStock ItemsCommunicationTraining ProgramsCustomer ServiceCrowd Control Employment History Floor Staff 2018 - Present Regal Cinemas Knoxville, TN Work the register and provide customer service. Helped guests with questions and concerns while upholding company policies to the highest standards. Floor Staff 2016 - 2018 Walgreen Co Chicago, IL Organized the sales floor and stocked shelves. Stocked and replenished merchandise low in supply on the sales floor. Delivered excellent customer service by answering customer questions, advising customers on products and purchases and sustaining a safe work environment. trained and managed new associates in customer service and cashiering in the back end of the store. stock the floor with the new merchandise that comes in. Services Clerk 2006 - 2016 Walgreen Co Chicago, IL Assisted with unloading truck delivers, counting inventory, and putting merchandise on sales floor Provide Friendly and courteous service complete customers purchases, stocking shelves, cleaning up the store. Education High School Diploma 2006 - 2006


Steven Washington Floor Staff Contact Information Austin, TX (560) 555-9668 swashington@example.com Skills Heavy Objects Meat Products Patience Concession Stand Carry-Out Service Store Shelves Lobby Area Safety Guidelines Floor Maintenance Customer Service Employment History Floor Staff 2018 - Present Costco Wholesale Austin, TX construct displays, stock shelves do inventory and light maintenance. Clean up the department and stock shelves when needed. Cashier, customer service, package handling Floor Staff 2015 - 2018 Hospital Housekeeping Systems Austin, TX Sell tickets/concession items to customers and up-sell when needed Responsible for completing all cleaning and sanitation according to company/state guidelines Facilitated an enjoyable movie theatre experience at the box office and the concession stand. Cashier, Customer Service, Oversee Maintenance Area Check, Oversee Concession Stands, Assist in Box Office. Worked and maintained an efficient concession stand, while providing excellent customer service and up-sells in a fast pace environment. Courtesy Clerk 2011 - 2015 Fred Meyer Seattle, WA Stock meat wall Unload trucks Assist customers with purchases Assist in quick and efficient checkout service Conduct price checks Maintain store shelves Assist in prompt cleanup of spills Maintain communication with the head cashier. Education Certificate Criminal Justice 2010 - 2011 Strayer University Washington, DC


Logan King Floor Staff Jacksonville, FL lking@example.com (970) 555-7071 Experience Floor Staff 2017 - Present WalmartJacksonville, FL Stock shelves for customers unload trucks for stocking store Provided excellent customer service and kept the sales floor clean and safe for customers. Provide excellent customer service to customers Ensured work setting remained clean and had a neat presentation Responsible for general recovery and returns Assisted Customere with merchandise Cleaned and stocked the floor with new merchandise CUSTOMER SERVICE Floor Attendant 2015 - 2017 WalmartJacksonville, FL Move merchandise into storage or onto sales floor. Promoted to customer service within only 3 months of employment due to work excellence. stock shelves, clean, and customer service in the otc in pharmacy department, working along side the department manager. Pulled pallets of freight to sales floor to be stocked. Fry Cook 2014 - 2015 Zaxby'sTallahassee, FL Conducted food preparations, customer orders as well as drive through orders. Greeted customers and provided excellent customer service. Cashier, Cook Food/Chicken, Serve Food, Prep Food, Dish Washer, Etc Grill Cook, Drive-Thru Cashier, Customer Service, Face to face customer interactions, Team Lead Worked the serving table dispensing food General Janitorial work Managed on hand inventory of supplies for food preparation Skills Crowd Control WAX Floors Positive Attitude Kitchen Equipment Slot Machines Sanitation Standards Concession Stand Safe Environment Specialty Foods Guest Service Education High School Diploma 2014 - 2014

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How to make a job-winning resume:

Make sure to list hard and soft skills that are relevant to the position you're applying for on your resume. The top skills that floor associates should have on their resume are: sales floor, stock shelves, customer service.
If you're applying for an entry-level floor associate position and you have no work experience, you can include relevant classes you took in school.

Professional Floor Associate Resume example


Keith Wilson Floor Supervisor Las Vegas, NV (510) 555-8858 kwilson@example.com Skills Administrative Functions Financial Statements Engraving File Records Office Procedures Patient Care Front Desk Area Sales Goals Payroll Store Profitability Employment History Floor Supervisor 2019 - Present CVS HLDGSLas Vegas, NV Keep loss prevention at all time low. service, store management, inventory management, employee relations, and making sales plans. Facilitated communication with retail store and pharmacy personnel. Oversee and ensure compliance of all staff with established company policies. Receptionist 2018 - 2019 24 Hour FitnessLas Vegas, NV Processed medical claims by following ICD-9 and CPT coding standards. Process incoming and outgoing calls and emergency disaster alerting. Check in/ check out patients, scan, file EMR, answer phones Collected co-payments and deductibles as required and used medical terminology and ICD-9 codes for medical billing process. Managed over 10,000 confidential patient's schedules ! Clerk 2017 - 2018 Walgreen CoLas Vegas, NV Provide efficient and courteous service to customers while ringing up purchases. Answered telephone calls and responded to inquiries from clients and other individuals in the legal system regarding various legal documents. Move items from the stockroom to the sales floor, and then stock them on the shelves. Sales Clerk 2016 - 2017 WalmartLas Vegas, NV Learned product knowledge to be able to answer customer questions Displayed the items for sale. Provided exemplary customer service designed to improve the productivity and profitability of the store. Education High School Diploma 2016 - 2016


Harold Freeman Floor Supervisor Contact Information New York, NY (540) 555-4279 hfreeman@example.com Skills Night Audit Proper Departments Store Shelves Company Standards Production Sheets Taking Messages Guest Service Repeat Business POS Purchase Orders Employment History Floor Supervisor 2020 - Present Starbucks New York, NY Mentored new hires by positively reinforcing successful performance, giving respectful and encouraging feedback as needed. Maintained a clean store based on government regulations for food service standards. Ordered food products and necessary paper products (cups and lids) daily and verified incoming daily and weekly shipments. Manage inventory to retain a sustainable stock of supplies and food products on hand. Completed new hire paperwork and also trained new cashiers. Receptionist 2018 - 2020 H&R Block Indianapolis, IN Used Client Care software programs and computer systems to resolve and track client issues. Greeted customers and callers and arranged appointments within a high volume environment and also managed office calender for employees/manager. cashier answer phones making appts greeting clients faxing copying data entry ms word ms powerpoint ms excel Warehouse Worker 2017 - 2018 Walmart Chicago, IL Maintained OSHA requirements at all times. Process clothes by taking them out of the boxes/packaging and hanging them Work freight Zone/front face operate pallet jack unload trucks pick/pack Unload trucks, inventory, bring freight to the floor and stock it. Scan and count merchandise accurately on the sales floor and receiving area. Night Stocker 2014 - 2017 Walmart Chicago, IL unload and load freight trailers, transfer pallets of merchandise to sales floor, stock shelves Find my assigned pallets for the night stock them and then zone the assigned aisles. Provide customer service Stock merchandise and face shelves Assist with inventorying back stock Stock store shelves in my department with all merchandise provided to me for my department. Education High School Diploma 2014 - 2014


Kevin Baker Floor Supervisor Contact Info Woonsocket, RI (800) 555-0688 kbaker@example.com Skills Automotive PartsCar PartsSafety StandardsSpecific DirectionCompany StandardsRegular BasisFilling OrdersSPCAssembly LineSafety Procedures Employment History Floor Supervisor 2020 - Present CVS Health Woonsocket, RI Unloaded delivery trucks, separated merchandise accordingly and delivered to sales floor. Trained employees in work and safety procedures and company policies in regards to photo operations. Machine Operator 2010 - 2020 Walmart Chicago, IL Fork Lift operator Pallet Jack driver Shipping/Receiving *Traveled around various states as a Trainer Used heavy machinery (forklift, pallet jack, etc.) Inspect car parts to ensure they met all of the company guidelines and report findings Operated hand tools, including trimming knives and rubber mallets. Stocker 2009 - 2010 Walmart Chicago, IL Stocked sales floor and freezers with produce while performing quality assurance by discarding spoiled goods. Complied and maintained non-monetary reports and records stock shelves. Stock shelves with store product so that the store is ready for morning customers. State College, PAStock shelves, unload trucks, customer service Sales/Stock Associate 2007 - 2009 Gap New York, NY Worked backroom and sales floor. Water Tower) Guided customers where specific store items were located, providing great customer service. Used cash register POS and credit card machines to ring up customers and also refund returns and exchanges. Provided daily customer service interaction to customers by promotion of merchandise, new credit accounts. Education High School Diploma 2007 - 2007

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Resume tips to land the job:

If you're choosing between a resume objective or work experience and you want to fit your resume on one page, always choose work experience. However, it's ok for senior level resumes to be two full pages long.
Recruiters and hiring managers suggest short, succinct bullet points, instead of long, wordy paragraphs. Make it easy for recruiters to understand your key accomplishments, in 30 seconds.
As a rule of thumb, lead each bullet point with a verb such "Grew", "Increased", or "Developed".

Floor Associate Resume Format And Sections

1. Add Contact Information To Your Floor Associate Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Floor Associate Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Floor Associate Education

Majors

20.7%

9.5%

7.4%

7.4%

Floor Associate Resume Relevant Education Example #1

High School Diploma 2016 - 2018

Floor Associate Resume Relevant Education Example #2

High School Diploma 2013 - 2015

3. Next, Create A Floor Associate Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Floor Associate Skills For Resume

Sales Floor Skills
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
Stock Shelves Skills
To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.
Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Product Knowledge Skills
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
POS Skills
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
Stock Room Skills
A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.
Loss Prevention Skills
The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Top Skills for a Floor Associate

Source: Zippia.com

Sales Floor, 26.9%

Stock Shelves, 26.5%

Customer Service, 5.1%

Product Knowledge, 4.9%

Other Skills, 36.6%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Floor Associate Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Floor Associate

Macy's

Inspired the customer to buy, celebrating the purchase, and creating a lasting positive impression of you.
Passed required background check for fine jewelry associates
Coordinated with managers regarding merchandising of fine jewelry department Exceeded sales goals on a regular basis
Completed the closing of registers at the end of shifts and assured accountability of diamond jewelry.
Performed tasks such as stocking merchandise, balancing cash drawers, and making deposits.

Work History Example # 2

Services Clerk

QuikTrip

Trained new and existing clerks on efficient practices and guidelines.
Helped with armored car/truck for store deposits.
Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture in a face-paced work environment.
Used Radio Communication Systems(RCS).
Facilitated inter-departmental communication to effectively provide customer support.

Work History Example # 3

Hostess Cashier

Family Dollar

Provided clients with communication assistance, typed correspondence and obtained clients information.responsible for performing monetary transactions by using a cash register.
Managed deposits, Balanced accounts receivable checks, Recorded received transactions.
Trained the Front End department with communication program and built teamwork.
Sanitized kitchen supplies and thoroughly cleaned deli equipment.
Calculated and reconcile daily deposits.

Work History Example # 4

Floor Associate

Bath & Body Works

Used customized inventory control software for future auditing purposes.
Cleaned the stockroom and disposed of cardboard and trash in preparation of the next day's shipment.
Provided personalized assistance to customers with the goals of ensuring a positive shopping experience and establishing a basis for repeat patronage.
Straightened and organized apparel displays.
Encouraged by Supervisor to apply for Assistant Manager position

6. Finally, Add a Floor Associate Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Floor Associate Resume Skills

Sales Floor

Stock Shelves

Customer Service

Product Knowledge

Pallet Jack

POS

Stock Room

Loss Prevention

Floor Stock

Front End

Customer Complaints

Inventory Control

Back Room

Customer Assistance

Customer Inquiries

Customer Transactions

Stock Merchandise

Cash Drawers

Store Merchandise

Unload Trucks

Store Floor

Display Cases

Merchandise Displays

Product Placement

Credit Payment

Floor Displays

Store Appearance

Cash Registers

Credit Card Transactions

Sales Prices

Entry Level Floor Associate Resume Templates

Professional Floor Associate Resume Templates

Floor Associate Jobs

Links To Help Optimize Floor Associate Resumes

Updated May 19, 2023

Floor Associate Resume Examples 2023

Floor Associate Resume Example

Choose From 10+ Customizable Floor Associate Resume templates

Entry level Floor Associate Resume example

Professional Floor Associate Resume example

Floor Associate Resume Format And Sections

1. Add Contact Information To Your Floor Associate Resume

2. Add Your Relevant Education To The Resume

3. Next, Create A Floor Associate Skills Section On Your Resume

4. List Your Floor Associate Experience

6. Finally, Add a Floor Associate Resume Summary Or Objective Statement

Common Floor Associate Resume Skills

Entry Level Floor Associate Resume Templates

Professional Floor Associate Resume Templates

Floor Associate Jobs

Links To Help Optimize Floor Associate Resumes

Floor Associate Related Resumes

Floor Associate Related Careers

Floor Associate Related Jobs

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