12 Floor Associate Resume Examples

Five Key Resume Tips For Writing A Floor Associate Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in New Merchandise, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Floor Associate Resume templates

Zippia allows you to choose from different easy-to-use Floor Associate templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Floor Associate resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Mary Brown
Floor Associate
Contact Information
Orlando, FL
(880) 555-3264
mbrown@example.com
Skills
  • New Merchandise
  • Patience
  • Efficient Responses
  • Ross
  • Sales Transactions
  • Positive Attitude
  • Weather Conditions
  • Kroger
  • Product Knowledge
  • Customer Service
 
 
Employment History
Floor Associate2020 - Present
Walmart
Orlando, FL
  • Answered customer questions and concerns in person.
  • Pull all merchandise and pallets to sales floor Clean backroom before end of shift
  • Maintain department appearance while stocking the sales floor and preparing displays.
Model/Sales Associate2019 - 2020
Walmart
Orlando, FL
  • Retail sales clerk; Customer Service representative; Merchandise Stocker
  • Assisted with area zoning, shelf stocking, customer assistance, and cashiering.
  • Provide superior customer service on the sales floor.
Courtesy Clerk2016 - 2019
Kroger
Louisville, KY
  • Push carts, bag groceries, clean store, stock shelves, greet customers.
  • Provide daily maintenance and execute customer service depending where management needed to utilize my talents that shift.
  • Unload and bag grocery items * Maintain store shelves * Gather shopping carts and keep store clean
  • Bagged groceries and pushed buggies General cleaning and customer service
Education
High School Diploma of null2016 - 2016
 
 
Mark Murphy
Floor Associate
Contact Info
Bentonville, AR
(290) 555-8347
mmurphy@example.com
Skills
New Merchandise
Ross
Stock Shelves
POS
Stainless Steel
Sales Transactions
Toilet Paper
Hand Trucks
Greeting Customers
Customer Service
Employment History
Floor Associate2020 - Present
WalmartBentonville, AR
  • Change signage and promotional sales on the sales floor.
  • Handled all telephone communication and directed customers to the department requested.
  • Make provision for a quality customer service delivery 2.
  • Organized and maintained store products * Stocked new merchandise * Priced store products
Model/Sales Associate2019 - 2020
Old NavyNew York, NY
  • Cash out at point of sale, and recovery of sales floor.
  • Stock shelves/floor and fitting room associate.
  • Perform facials specialized to customers' needs Make-up application Retail sales for Aveda skin and hair care products
  • Provide excellent customer service and keep the store clean and presentable.
Cleaning Crew Member2013 - 2019
ABM Janitorial Services - NortheastNew York, NY
  • Gather and empty trash also operating garbage disposal.
  • Empty trash containers and take out the trash.
  • Vacuum and buff floors, shampoo carpets, use steam cleaners, mop, and sweep apartment buildings.
Education
High School Diploma of null2013 - 2013
 
 
Linda Murphy
Floor Associate
Indianapolis, IN
(560) 555-9982
lmurphy@example.com
Experience
Floor Associate2019 - Present
BurlingtonIndianapolis, IN
  • Bring out merchandise onto sales floor from Shipping and Receiving.
  • Cashier * Greet Customers on a daily basis * Handle Money
  • Cashier Restocked Sales Inventory Customer Service
Floor Attendant2018 - 2019
Goodwill IndustriesIndianapolis, IN
  • Put away items on to the sales floor
  • Provided optimal customer service to patrons, and also providing support to coworkers and managers throughout the arena.
  • Organize and restock sales floor with products.
  • Worked as a customer service attendant.
Server Assistant2017 - 2018
Red LobsterIndianapolis, IN
  • Demonstrated genuine hospitality by greeting and establishing rapport with guests Delivered exceptional dining experience
  • Maintained a santitary work environment, assist in customer service, craft and serve food
  • Provided customers with outstanding customer services.
  • Provided excellent table service and fostered guest satisfaction beyond expectations in a fast paced food service setting.
Skills
Guest ServiceProduct KnowledgeThorough KnowledgeOil ChangesGuest ConsumptionPOSLoss PreventionCPRFood ServiceCustomer Complaints
Education
High School Diploma In null2017 - 2017
 
 
Mary Ross
Floor Associate
Employment History
Floor Associate2014 - Present
Macy'sNew York, NY
  • Stocked and replenished sales floor.
  • Worked with registers and MPOS system.
  • Worked in sales and customer service in a variety of departments during an extremely busy sales season.
  • Implemented a jewelry security checklist for high ticket jewelry items.
Cashier/Merchandiser2008 - 2014
Burger KingNew York, NY
  • Maintain a positive attitude at all times
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging anf dining facilities.
  • Assisted in kitchen with food preparation.
  • Stock Shelves from shipping trucks Traveled to other locations and train other emplyees.
Server Assistant2005 - 2008
Chili'sPhiladelphia, PA
  • Assisted guests with making menu choices, by maintaining knowledge of current menu items.
  • Maintained area and station cleanliness Improved customer service Trained new employees Completed Server Sales Goals Managed liquor inventory
  • Worked as team player with other team members to ensure excellent customer service was provided at all times.
  • Commended for multitasking abilities; frequently assigned to a large section Handled food substitutions and special requests efficiently
Education
High School Diploma In null2005 - 2005
 
 
Contact Information
New York, NY
(310) 555-3618
mross@example.com
Skills
Stock Shelves
Bank Deposits
Jewelry
Guest Service
Sales Transactions
Sales Floor
Pallet Jack
POS
RUN Food
Customer Orders
 
 
Albert Lawson
Floor Associate
Houston, TX
(810) 555-5369
alawson@example.com
Skills
Sales FloorService DeskNew MerchandiseStock ShelvesCompany PoliciesSales GoalsDisplay CasesMenu ItemsCustomer OrdersCustomer Service
 
 
Employment History
Floor Associate2011 - Present
AramarkHouston, TX
  • Stand Leader/Cashier/Counter/ Retail Sales Associate Worked as cashier to process customers financial transactions.
  • Assisted customers with merchandise selection and completed retail sales transactions Stocked merchandise on the sales floor and assisted with concerts
  • Greet customers courteously and cater to their special requests, needs and complaints.
  • Addressed customer inquiries and resolved customer complaints.
Floor Associate2007 - 2011
Marshall'sHouston, TX
  • Adhere to Loss Prevention procedures.
  • Maintained prices daily and handled customer transactions
  • Maintained familiarity with the latest jewelry styles and fashion through regular review of trade publications and other catalogues.
  • Assisted in the execution of merchandizing and operational functions to company standards within sales floor areas where assigned.
Cashier Associate2005 - 2007
WalmartSan Antonio, TX
  • Assist customers with any help they may need with a positive attitude.
  • Process merchandise returns/exchanges; Issue receipts, refunds, credit, or change to customers.
  • Greet customers in a friendly, professional manner and provide quick, responsive customer service.
  • Operate cash machine and handle cash Show great customer service Answering multiple lines and Transferring phone calls
Education
High School Diploma of null2005 - 2005
 
 
Mary Brown
Floor Associate
Contact Information
Orlando, FL
(880) 555-3264
mbrown@example.com
Skills
  • New Merchandise
  • Patience
  • Efficient Responses
  • Ross
  • Sales Transactions
  • Positive Attitude
  • Weather Conditions
  • Kroger
  • Product Knowledge
  • Customer Service
 
 
Employment History
Floor Associate2020 - Present
Walmart
Orlando, FL
  • Answered customer questions and concerns in person.
  • Pull all merchandise and pallets to sales floor Clean backroom before end of shift
  • Maintain department appearance while stocking the sales floor and preparing displays.
Model/Sales Associate2019 - 2020
Walmart
Orlando, FL
  • Retail sales clerk; Customer Service representative; Merchandise Stocker
  • Assisted with area zoning, shelf stocking, customer assistance, and cashiering.
  • Provide superior customer service on the sales floor.
Courtesy Clerk2016 - 2019
Kroger
Louisville, KY
  • Push carts, bag groceries, clean store, stock shelves, greet customers.
  • Provide daily maintenance and execute customer service depending where management needed to utilize my talents that shift.
  • Unload and bag grocery items * Maintain store shelves * Gather shopping carts and keep store clean
  • Bagged groceries and pushed buggies General cleaning and customer service
Education
High School Diploma of null2016 - 2016
 
 
Mark Murphy
Floor Associate
Contact Info
Bentonville, AR
(290) 555-8347
mmurphy@example.com
Skills
New Merchandise
Ross
Stock Shelves
POS
Stainless Steel
Sales Transactions
Toilet Paper
Hand Trucks
Greeting Customers
Customer Service
Employment History
Floor Associate2020 - Present
WalmartBentonville, AR
  • Change signage and promotional sales on the sales floor.
  • Handled all telephone communication and directed customers to the department requested.
  • Make provision for a quality customer service delivery 2.
  • Organized and maintained store products * Stocked new merchandise * Priced store products
Model/Sales Associate2019 - 2020
Old NavyNew York, NY
  • Cash out at point of sale, and recovery of sales floor.
  • Stock shelves/floor and fitting room associate.
  • Perform facials specialized to customers' needs Make-up application Retail sales for Aveda skin and hair care products
  • Provide excellent customer service and keep the store clean and presentable.
Cleaning Crew Member2013 - 2019
ABM Janitorial Services - NortheastNew York, NY
  • Gather and empty trash also operating garbage disposal.
  • Empty trash containers and take out the trash.
  • Vacuum and buff floors, shampoo carpets, use steam cleaners, mop, and sweep apartment buildings.
Education
High School Diploma of null2013 - 2013
 

What Should Be Included In A Floor Associate Resume

1

1. Add Contact Information To Your Floor Associate Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Floor Associate Resume Contact Information Example #1
DHRUV JOHNSON
d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Floor Associate Resume Relevant Education Example #1
High School Diploma 2014 - 2016
Floor Associate Resume Relevant Education Example #2
High School Diploma 2014 - 2016
3

3. Next, Create A Floor Associate Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Floor Associate
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Floor Associate Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Model/Sales Associate
Marshall's
  • Worked well under pressure to meet deadlines and work in a fast paced environment maintaining a positive and professional attitude.
  • Provided thoughtful recommendation for customers to get familiar with new arrivals Enhanced customer satisfaction and reinforced company's positive brand identity
  • Demonstrated expertise and enthusiasm while building relationships with fine jewelry clientele.
  • Ensured continuity in make-up by providing makeup consultations and applications for individual and group bridal clientele.
  • Assembled fiber-optic telecommunication systems, operated heavy warehouse machinery

Work History Example # 2
Kitchen Staff
Chick-fil-A
  • Furthered my understanding on better communication and teamwork.
  • Worked as a Line Cook/ Dishwasher.
  • Red Lobster I was also trained as a Dishwasher and a Baked so I can help any way I can.
  • Cleaned the oven and dishes.
  • Prepared and cut pizzas for delivery and dine-in guests, washed dishes and served customers.

Work History Example # 3
Cashier/Merchandiser
Wendy's
  • Trained new members and also coordinated the drive-thru window ensuring all meals were handed out in proper time.
  • Restocked carts & shopping baskets Performed restroom checks Gathered and disposed of garbage Assisted with checking out customers
  • Maintained upkeep of the dining room, cleaned bathrooms, washed dishes, cleaned dining room, and prepared store for opening..
  • Communicated clearly and positively with subordinates.
  • Counted the tills as well as bank deposits and daily inventory.

Work History Example # 4
Floor Attendant
Kohl's
  • Completed POS transactions with customers at registers and digital kiosks.
  • Obtained Stock Supervisor position within 6 months of hire.
  • Solicited and answered questions regarding Kohl s Charge Cards, weekly sales and return policies.
  • Guaranteed a consistently positive customer experience for all guests, and resolved all complaints in a timely and efficient manner.
  • Introduced and informed customers of the benefits of Kohls Credit Services.

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6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021