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Become A Floor Attendant

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Working As A Floor Attendant

  • Performing General Physical Activities
  • Handling and Moving Objects
  • Inspecting Equipment, Structures, or Material
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Outdoors/walking/standing

  • $29,182

    Average Salary

What Does A Floor Attendant Do

Janitors and building cleaners keep many types of buildings clean, orderly, and in good condition.

Duties

Janitors and building cleaners typically do the following:

  • Gather and empty trash
  • Sweep, mop, or vacuum building floors
  • Clean restrooms and stock them with supplies
  • Lock doors to secure buildings
  • Clean spills and other hazards with appropriate equipment
  • Wash windows, walls, and glass
  • Order cleaning supplies
  • Make minor building repairs
  • Notify managers when a building needs major repairs

Janitors and building cleaners keep office buildings, schools, hospitals, retail stores, hotels, and other places clean, sanitary, and in good condition. Some only clean, while others have a wide range of duties.

In addition to keeping the inside of buildings clean and orderly, some janitors and building cleaners work outdoors, mowing lawns, sweeping walkways, and removing snow. Some workers also monitor the building’s heating and cooling system, ensuring that it functions properly.

Janitors and building cleaners use many tools and equipment. Simple cleaning tools may include mops, brooms, rakes, and shovels. Other tools may include snowblowers, floor buffers, and carpet extraction equipment.

Some janitors are responsible for repairing minor electrical or plumbing problems, such as leaky faucets.

The following are examples of types of janitors and building cleaners:

Building superintendents are responsible for maintaining residential buildings, such as apartments and condominiums. Although their duties are similar to those of other janitors, some building superintendents also help collect rent and show vacancies to potential tenants.

Custodians are janitors or cleaning workers who typically maintain institutional facilities, such as public schools and hospitals.

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How To Become A Floor Attendant

Most janitors and building cleaners learn on the job. Formal education is not required.

Education

Janitors and building cleaners do not need any formal educational credential. However, high school courses in shop can be helpful for jobs involving repair work.

Training

Most janitors and building cleaners learn on the job. Beginners typically work with a more experienced janitor, learning how to use and maintain equipment such as vacuums, floor buffers, and other tools. On the job, they also learn how to repair minor electrical and plumbing problems.

Licenses, Certifications, and Registrations

Although not required, certification is available through the Building Service Contractors Association International, the International Executive Housekeepers Association, and ISSA—The International Sanitary Supply Association. Certification can demonstrate competence and may make applicants more appealing to employers.

Important Qualities

Interpersonal skills. Janitors and building cleaners should get along well with their supervisors, other cleaners, and the people who live or work in the buildings they clean.

Mechanical skills. Janitors and building cleaners should understand general building operations. They should be able to make routine repairs, such as repairing leaky faucets. 

Physical stamina. Janitors and building cleaners spend most of their workday on their feet, operating cleaning equipment and lifting and moving supplies or tools. As a result, they should have good physical stamina.

Physical strength. Janitors and building cleaners often must lift and move cleaning materials and heavy equipment. Cases of liquid cleaner and trash receptacles, for example, can be very heavy, so workers should be strong enough to lift them without injuring their back.

Time-management skills. Janitors and building cleaners should be able to plan and complete tasks in a timely manner.

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Floor Attendant Demographics

Gender

Female

53.0%

Male

44.9%

Unknown

2.1%
Ethnicity

White

60.3%

Hispanic or Latino

18.5%

Black or African American

11.2%

Asian

6.4%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

62.2%

French

8.1%

Swahili

5.4%

Amharic

5.4%

Vietnamese

5.4%

Portuguese

2.7%

Chinese

2.7%

Venetian

2.7%

Mandarin

2.7%

Lingala

2.7%
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Floor Attendant Education

Schools

University of Phoenix

13.9%

North Central Texas College

9.7%

Texas A&M University

6.9%

Ashford University

5.6%

Bowling Green State University

5.6%

Houston Community College

5.6%

Tyler Junior College

4.2%

Hinds Community College

4.2%

University of Nevada - Las Vegas

4.2%

Coastal Carolina University

4.2%

Southeastern Oklahoma State University

4.2%

Hudson County Community College

4.2%

Drexel University

4.2%

University of Illinois at Chicago

4.2%

Concorde Career College

4.2%

Northern Virginia Community College

4.2%

University of San Francisco

2.8%

Christopher Newport University

2.8%

Central Piedmont Community College

2.8%

Ultimate Medical Academy - Clearwater

2.8%
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Majors

Business

19.0%

Kinesiology

10.9%

Criminal Justice

8.2%

Health Care Administration

8.2%

General Studies

5.4%

Nursing

5.4%

Medical Assisting Services

5.1%

Accounting

4.4%

Management

4.1%

Communication

4.1%

Psychology

3.7%

Computer Science

2.7%

Biology

2.7%

Graphic Design

2.7%

History

2.7%

Cosmetology

2.4%

Marketing

2.4%

Finance

2.0%

Engineering

2.0%

Culinary Arts

1.7%
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Degrees

Other

36.0%

Bachelors

35.0%

Associate

13.3%

Certificate

6.9%

Masters

4.2%

Diploma

3.1%

License

1.0%

Doctorate

0.4%
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Top Skills for A Floor Attendant

  1. Customer Service
  2. Slot Machines
  3. Sales Floor
You can check out examples of real life uses of top skills on resumes here:
  • Supervised a large staff and developed leadership skills Provided excellent customer service in a diverse community Maintained equipment to facilitate continued operation
  • Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
  • Returned all clothing left behind by customer to proper place on sales floor.
  • Assisted customers, gave out change, repaired machines, responsible for large amounts of money
  • Provided beverage service to casino guests, maintaining efficiency and accuracy to ensure guest satisfaction.

How Would You Rate Working As a Floor Attendant?

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Top Floor Attendant Employers

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