Floor & Decor jobs in Jacksonville, FL - 267 jobs

Base Pay This role has a minimum base pay from $15.15 per hour with higher starting pay available based on experience. PURPOSE This position is responsible for greeting customers and managing the customer storage pick-up process. Full-Time and Part-Time Positions Available. MAJOR RESPONSIBILITIES Meet and greet storage buy customers. Manage the storage buy pick-up process with the company's car topper program. Demonstrate knowledge and comply with the company's phone answering standard operating procedures (SOP). Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so. Obtain the required customer information on all storage buy pick-ups. Deliver customer storage buy orders in POS. Comply with the company's safety standard operating procedures for lifting practices. Be an expert in all product knowledge and assist customers with product questions and selections. Clean and stock products according to Floor & Décor's brand standards. Act and work in a manner that is consistent with the company's core roles. MINIMUM ELIGIBILITY REQUIREMENTS (1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Excellent communication skills (verbal and written). Excellent interpersonal skills with the ability to work with all levels of store management and store associates. Strong computer skills and internet project coordination experience. Must be a self-starter and work well in a fast-paced environment. WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT) While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. PHYSICAL/SENSORY REQUIREMENTS Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position. This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Turner Home, a luxury indoor and outdoor living retailer in northeast Florida, has an immediate opening for a Furniture Delivery Driver. Maintain outstanding customer service at all times Wrap, pack, and load merchandise Build, deliver and install high end indoor and outdoor living products Adhere to safety procedures Operate up to a 26' box truck in a safe and courteous manner Follow a set driving route, keeping on schedule Support the store management team Supervise, teach, and coach your helper while on the road Company Summary Turner Home has developed from a small neighborhood store to a 100,000 square foot home and garden center serving the finest products in indoor and outdoor living to all of northeast Florida. We are committed to meeting the specific needs of our guests by offering a diverse selection of unique and high-quality items. Major Responsibilities Safely load truck, ensuring all product is loaded securely, along with any tools or items needed for successful delivery. Assemble and Deliver a variety of outdoor and indoor living products, including furniture and grills. Execute the daily operational, day-to-day goals and priorities assigned by store management. Responsive to safety issues, and follow all safety guidelines to protect personnel and product. Provide excellent customer service before and during delivery. Ensures customer satisfaction while delivering product in the home, including placing product in designated areas, ensuring all product is delivered in brand-new, clean condition. Document deliveries including pictures of product in location, and customer signatures, marking any follow up needed from warranty specialists. Unload and clean out truck at end of each shift. Minimum Requirements Two years furniture delivery experience Valid Driver's License as well as a clean driving record Previous experience in a retail or warehouse environment Basic tool usage knowledge A commitment to service excellence and customer satisfaction Solid team player with excellent interpersonal skills Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business Physical Requirements The minimum physical requirements for this position include: Must be able to consistently and continually lift, lower, push, pull furniture in excess of 150 lbs, possibly up stairs Ability to stand, lift, bend, twist, etc. for an extended period of time Job responsibilities may change based on the needs of the business. Company Introduction As your local Ace Hardware, our store is a member of the largest retailer-owned hardware cooperative in the industry. Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 4,600 stores in 50 states and more than 70 countries. As part of a cooperative, every Ace Hardware store is independently owned. From neighborhood hardware stores to lumberyards to super-size home centers, each Ace Hardware is unique and tailored to meet the needs of its local community. We are all committed to being the Helpful Place by offering our customers knowledgeable advice, helpful service and quality products.

The Design Consultant maximizes sales and consistently delivers an exceptional guest experience. This individual is an enthusiastic representative of the Arhaus brand. Design Consultants utilize our selling model to close transactions and are responsible for conducting business according to all company standards, policies and procedures. The Design Consultant supports an exceptional guest experience at all times. As a Design Consultant, you will be providing customer service and space planning assistance, as well as maintaining a sales driven focus. If this sounds like the type of environment that you would thrive in, we invite you to apply for our open Part-Time position in Jacksonville, FL! RESPONSIBILITIES * Meets required monthly sales and productivity standards * Continually develops enhanced selling behaviors according to our selling model * Demonstrates strong product knowledge * Maintains a guest book to organize, generate and cultivate business * Performs proactive and consistent follow-up with all guests before and after the sale and at delivery * Works to improve performance based on feedback provided by store management * Promptly solves guest concerns * Performs all opening and closing duties as directed * Accurately performs all systems functions and maintain operational standards * Responsible for recording all hours worked * Reviews and acts upon all email and company communications * Participates in weekly one on ones and team meetings * Works in collaboration with all team members REQUIREMENTS * Driven to achieve sales goals * Demonstrates knowledge and passion for company products and services * Strong organizational, time management, technological and communication skills * Works well independently and collaboratively * Ability to deliver high-quality guest relations * Sales skills, sense of design or related experience preferred * Professional appearance and demeanor * Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays) COMPENSATION * $29,120 (lowest hourly base) - $315,000 annual * Includes bi-weekly draw (subtracted from monthly commission payout) plus commission and (if achieved) Monthly Sales Incentives and Quarterly Bonuses * Commission (plan is tiered and UNLIMITED) is paid on net WRITTEN sales for the calendar month and is based on several factors including, but not limited to, experience, store volume, and location EMPLOYEE BENEFITS * Exceptional advancement opportunities * Competitive earnings, bonus opportunities, and generous employee discount * Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status) * Flex spending plan * 401K retirement program and 529 college savings plan Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages. #LI-Onsite

The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience. Installation Coordinators assist customers and Install Field teams. Installation Coordinators are expected to direct the flow of jobs based on various needs of the business and are responsible for monitoring job statuses for all interior and exterior product lines, scheduling pre-installation inspections with customers, completing job movement tasks, and managing the services process in the branch. Installation Coordinators are expected to be the main point of contact between the customer and The Home Depot for all job-related needs. This position meets and exceeds performance metrics relating to timely completion of paperwork and efficient movement of jobs within their book of business while contributing to the goals of installing 100% backlog. **Key Responsibilities:** + 35% Customer Experience - Initiates and maintains regular communication with customer across the install life cycle, ensures timely customer follow-up, and resolves open questions. Facilitates customer satisfaction from point-of-sale through follow up service and provides ongoing support for job-related issues + 25% Job Process Support - Communicates and coordinates with internal and external branch partners throughout the organization including the Branch Support Center (Exteriors), Sales, Installation, and any others as necessary for all job level inquires and assists team with customer escalations and exceptions. Assists in supporting branch operations and efficient movement of jobs + 40% Operations - Facilitates efficient intake and management of all open jobs across the install life-cycle, reviews paperwork for accuracy, works with customers to collect payment, schedules Pre-Installation inspections, completes data entry requirements, places material orders for interior product lines, and processes labor bills for 3rd party Services Providers. Manages intake of service tickets and schedules services with customer, as necessary **Direct Manager/Direct Reports:** + This position reports to the District Installation Manager + This position has 0 Direct Reports **Travel Requirements:** + Typically requires overnight travel less than 10% of the time. **Physical Requirements:** + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + Knowledge or experience in the home improvement or construction industry is preferred and prior clerical and/or administrative background + Excellent interpersonal and customer service skills with a strong sense of urgency and problem-solving skills **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + No additional education **Minimum Years of Work Experience:** + 1 **Preferred Years of Work Experience:** + No additional years of experience **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Self- motivated and must have initiative to complete tasks with little or no direction + Strong communication skills, both written and verbal + Strong organizational skills and attention to detail and ability to work in a fast paced environment + Computer skills with proficiency in Microsoft Office + Proven ability to manage multiple tasks simultaneously; keep accurate records and follow-up as necessary to complete customer's job accurately and on time We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00

Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.

With a career at The Home Depot, you can be yourself and also be part of something bigger. Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation MASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and Merchandising field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. MASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the MASM-IT training period, which will be up to 6 weeks, you will be learning to execute MASM key responsibilities. Key Responsibilities: 15% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly 10% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink 10% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times 15% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager/Direct Reports: This Position typically reports to the Store Manager This Position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 1 Preferred Years of Work Experience: 3 Minimum Leadership Experience: 3 Preferred Leadership Experience: 3 Certifications: None Competencies: Action Oriented Collaborates Customer Focus Drives Results Resourcefulness

-Full Charge Bookkeeper Turner Ace Hardware has an immediate opening for a dedicated and experienced Bookkeeper. The primary responsibilities of the Bookkeeper is to maintain the general ledger, ensuring the accuracy of all financial entries, and handle a high volume of monthly transactions. They are responsible for managing accounts receivable (AR) by generating and tracking invoices, and reconciling customer accounts, as well as balancing Accounts Payable postings (AP). This position involves managing license filings, processing intercompany entries, and handling cash receipts. The bookkeeper is responsible for regular bank and credit card reconciliations, preparing monthly and year-end financial reports, and assisting with tax preparation. This role is an in-person position, Monday-Friday from 8AM-5PM. Company Summary Turner Ace Hardware is a group of 5 family-owned hardware stores in the Northeast Florida Area. Owned and operated by the Turner family for over 50 years. We are all committed to being the Helpful Place by offering our customers knowledgeable advice, helpful service and a high quality, locally relevant products. Please note: this position supports all areas of the company, with a total of 5 locations. Major Responsibilities: * General Ledger: Maintaining the General Ledger and ensuring accuracy of a large volume of entries. * Accounts Receivable (AR): Generating and sending customer invoices, tracking payments, managing collections, and reconciling customer accounts. * Balancing Accounts Payable (AP): Balancing Accounts Payable entries in the General Ledger * Intercompany Balancing: Processing intercompany entries across 5 locations, ensuring accuracy of entries * Cash Receipts: Processing and recording all incoming cash and checks, ensuring accurate allocations. * Organization: Maintaining a well-organized and efficient accounting system. * Bank Reconciliation: Reconcile bank and credit card entries on a regular basis * Financial Reporting: Preparing monthly and year-end financial reports. * Tax Preparation: Assisting with tax preparation by providing necessary documentation to external accountants. * License Management: Filing and organizing all required licenses for store operations * Creating Processes: Develop and implement efficient accounting processes and procedures to improve accuracy and streamline workflows. * Other bookkeeping and administrative tasks as needed. Minimum Requirements: * Ability and willingness to work in the office M-F 8AM-5PM * Reliable transportation to and from the location * Proficiency in Microsoft Excel * High attention to detail, ensuring accuracy of all entries * Strong interpersonal skills with capability to communicate effectively with various stakeholders * 3 years of experience in bookkeeping/accounting * Solid understanding of bookkeeping and accounting principles * Proven ability to calculate, post and manage accounting figures and financial records * Experience with bank reconciliations and General Ledger Postings Job responsibilities may change and grow with the needs of the business Company Introduction As your local Ace Hardware, our store is a member of the largest retailer-owned hardware cooperative in the industry. Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 4,600 stores in 50 states and more than 70 countries. As part of a cooperative, every Ace Hardware store is independently owned. From neighborhood hardware stores to lumberyards to super-size home centers, each Ace Hardware is unique and tailored to meet the needs of its local community. We are all committed to being the Helpful Place by offering our customers knowledgeable advice, helpful service and quality products.

Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues. These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.

About the Role Receive shipments & accurately maintain inventory records. Maintain stockroom & off-site locations. Assist sales team in replenishing sales floor after shipment or during recovery periods. You're excited about this opportunity because you will... Exemplify the highest level of customer service standards to internal and external customers Scan shipment as delivered Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor Provide feedback to supervisor regarding inventory levels and damages Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations Adjust stocking procedures to ensure aisles and exits are clear Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment Pack and log merchandise as required for customer deliveries Transport merchandise to and from remote stockroom locations and maintain accurate inventory records Ensure that the stockroom is clean, swept, with garbage removed and supplies organized May assist on sales floor during peak times and as assigned Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning) Comply with all company policies and procedures Ensure all appropriate stockroom procedures are followed to minimize loss to the company Why you will love working at Williams-Sonoma, Inc. We're a successful, fast-growing company with an entrepreneurial vibe A technologically and data-driven business Competitive salaries and comprehensive health benefits We're at the forefront of tech and retail, redefining technology for the next generation We're passionate about our internal and external clients and live/breathe the client experience We get to be creative daily A smart, experienced leadership team that wants to do it right and is open to new ideas We believe in autonomy and reward taking initiative We have fun! We're excited about you because... Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records Passionate about the delivering the highest level of customer service standards to internal & external customers Ultimate team player, eager to jump in & help your colleagues to get the job done Curious & creative, striving for ways to simplify processes & procedures to streamline work Proven success achieving results both independently & through teamwork Hands-on teammate, who takes a proactive approach to all tasks High school diploma or equivalent preferred 1-2 years customer service experience preferred and stockroom (or related work.) experience Basic product knowledge preferred but not required Effective time management skill to execute multiple tasks simultaneously Ability to be mobile in the stockroom or on sales floor for extended periods of time Proven ability to operate and read scanning equipment for extended periods Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December) *Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday) Physical Requirements: Ability to be mobile on the sales floor for extended periods of time Ability to operate POS system Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: A generous discount on all Williams-Sonoma, Inc. brands A 401(k) plan and other investment opportunities A wellness program that supports your physical, financial and emotional health Paid vacations and holidays (full-time) Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service-while actively monitoring inventory and driving in-stock to support a seamless shopping experience.

Base Pay This role has a minimum base pay from $16.78 per hour with higher starting pay available based on experience. Purpose: Floor & Decor Sr. Designer leads our design team and provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. At Floor & Decor Senior Designers are responsible for meeting with customers, listening to their project needs, educating them on all that is required for their project, and building a creative design concept that incorporates the customers personal style, lifestyle, and budget. Minimum Eligibility Requirements Design education (BA or AA in Interior Design) 6 years interior design experience in lieu of design education Combination of education and experience equal to 6 years Prior retail/sales experience preferred Knowledge of hard surface flooring is a plus Proficient in basic mathematical skills Must be self-motivated and able to multi-task in a fast-paced environment Excellent verbal, written, and interpersonal skills Basic computer knowledge, including Microsoft Office suite Internal candidates must have 24 months of experience in a Floor & Decor Designer position Essential Functions Proven ability to build and maintain lasting relationships with residential and professional customers in the industry Greet store customers in a helpful manner and supports store design walk-in needs Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects. Design and sell complete, functional and aesthetically appealing solutions Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees Engage in current and emerging design trends in your market Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject Participate in local professional affiliation like ASID, NKBA Perform other duties as assigned Working Conditions (travel, hours, environment) Limited travel may be required by car While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Scheduling and Staffing Administrator, this means: * Being friendly, professional, and supporting internal customers (store leadership, HR, and Lowe's associates) and external customers. * Monitoring driver and associate scheduling to ensure merchandise can be delivered on time and stocked efficiently. * Engaging in safe work practices and encouraging others to do the same. The Scheduling and Staffing Administrator supports store leadership through administrative duties related to staffing, scheduling, talent acquisition training, compliance, and payroll. This role maintains associate paperwork, organizes the break and training rooms, and updates time and attendance records, according to Lowe's policies and procedures. This role also assists the Store Manager and Assistant Store Manager in reviewing, scheduling and processing prospective candidates through the talent acquisition process. In addition, the Scheduling and Staffing Administrator supports a strong safety culture by handling all administrative tasks related to Worker's Compensation, General Liability, and Auto Claims. To be successful, the individual in this role must be organized and able to balance many administrative tasks throughout the day. The Scheduling and Staffing Administrator works closely with the Store Manager, Assistant Store Managers and Human Resources to support administrative duties and allow these roles to focus on strategic and people leadership activities. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For * Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. * Requires morning, afternoon and evening availability any day of the week. * Requests to be scheduled off for a specific day require advanced notification and approval by supervisor. * Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance. What You Need To Succeed Minimum Qualifications * High school diploma or equivalent. * 1 year of experience in a retail environment. * 2 years of administrative experience such as processing data, scheduling, monitoring and tracking information, and using office software. * 1 year of experience administering confidential staff information such as personnel files and employment compliance data. * 1 year of experience in a cross-functional team environment with exempt and non-exempt staff. Preferred Qualifications * Bachelor's Degree in Business or a related field. * 2 years of experience in a retail environment or equivalent and relevant work experience. * 2 years of experience in a cross-functional team environment with exempt and non-exempt staff. * 1 year of experience supporting the staffing process (e.g., posting requisitions, screening candidate qualifications, scheduling interviews). Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Purpose This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. Minimum Eligibility Requirements * High School Diploma or GED * 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company * Excellent communication skills (verbal & written) * Ability to multi-task and work in a fast-paced environment Essential Functions * Act and work in a manner that is consistent with company's core values * Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures * Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing * Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service * Complete all product specialist certification courses * Demonstrate a thorough understanding of merchandise and installation * Ensure the overall merchandising, pricing and organization of the department * Communicate standard operating procedure direction and changes to all associates in a timely manner * Complete the Industrial Truck (forklift) proficiency testing and certification * Communicate inventory needs to management * Direct and assist the processing of merchandise to the showroom floor * Validate all product placement and pricing within the department * Greet every customer in a helpful and courteous manner * Assist customers with product questions and selections * Process customers at check-out using the point of sale (POS) system * Process customer refunds and exchanges according to established guidelines * Present 'how-to' classes to customers * Follow established cash, check and charge card acceptance procedures * Answer the telephone according to accepted guidelines * Stock and tag merchandise displays as required * Create price tags and merchandise signs Working Conditions (travel, hours, environment) * While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply! Find Your Home to More Possibilities. Key Responsibilities * Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. * Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed. * Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements. * Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks. * Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly. * Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills. * May be assigned other duties to support the needs of the business. Required Qualifications * 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information * 6 Months of Experience using common retail technology, such as smart phones and tablets * Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified). Preferred Qualifications * High school diploma or GED * 6 Months of Retail experience * 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden) * 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: The Design Consultant at Floor & Decor is the entry point into design and is responsible for engaging customers on the sales floor to support their design projects, conduct design appointments with customers to determine design needs in the selection of tile, wood, stone, and accessory products of various colors textures, patterns, and design. The Design Consultant will also partner with store leaders to maximize sales goals and expand the design services brand. Minimum Eligibility Requirements * 1+ years of retail/customer service experience * High school diploma and or GED * Proficient in basic mathematical skills * Must be self-motivated and able to multi-task in a fast-paced environment * Basic computer knowledge, including Microsoft Office suite * Internal candidates a minimum of 6 months with Floor and Decor Essential Functions * Greet store customers in a helpful manner and supports store design walk-in needs * Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store * Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects. * Design and sell complete, functional and aesthetically appealing solutions * Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required * Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals * Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees * Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject * Perform other duties as assigned Working Conditions (travel, hours, environment) * Limited travel may be required by car * While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities. Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers. Minimum Eligibility Requirements: High School diploma or equivalent. Associate Degree or higher is a plus. 1 year in retail or wholesale contractor sales, service, supply and/or professional installation. Strong written and verbal communication skills. Experience with Salesforce / CRM software is a plus. Bilingual in Spanish or the most dominant language in the Store trade-area is a plus. Essential Job Functions: Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers. Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations. Collaborate with the Store Team to identify PROs in our Store. Maintain extensive knowledge about Floor & Decor products. Train and support the Store Team on how to use our selling process. Understand our PRO business to educate our PRO customers and expand their participation. Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP. Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card. Coordinate and assist with PRO Customers in-store activities. Collaborate in all store initiatives. Demonstrate ability to make effective program and benefit presentations. Must possess excellent customer service skills and be results oriented. Strong interpersonal skills to interact effectively at all levels and across diverse cultures. Ability to multi-task, meet deadlines, and work in a fast-paced environment. On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities. Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives. Working Conditions (travel & environment) This position is hourly, knowing it may include hours which could exceed eight hours in a day. May require travel up to 20%. While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

With a career at The Home Depot, you can be yourself and also be part of something bigger. The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience. Installation Coordinators assist customers and Install Field teams. Installation Coordinators are expected to direct the flow of jobs based on various needs of the business and are responsible for monitoring job statuses for all interior and exterior product lines, scheduling pre-installation inspections with customers, completing job movement tasks, and managing the services process in the branch. Installation Coordinators are expected to be the main point of contact between the customer and The Home Depot for all job-related needs. This position meets and exceeds performance metrics relating to timely completion of paperwork and efficient movement of jobs within their book of business while contributing to the goals of installing 100% backlog. Key Responsibilities: 35% Customer Experience - Initiates and maintains regular communication with customer across the install life cycle, ensures timely customer follow-up, and resolves open questions. Facilitates customer satisfaction from point-of-sale through follow up service and provides ongoing support for job-related issues 25% Job Process Support - Communicates and coordinates with internal and external branch partners throughout the organization including the Branch Support Center (Exteriors), Sales, Installation, and any others as necessary for all job level inquires and assists team with customer escalations and exceptions. Assists in supporting branch operations and efficient movement of jobs 40% Operations - Facilitates efficient intake and management of all open jobs across the install life-cycle, reviews paperwork for accuracy, works with customers to collect payment, schedules Pre-Installation inspections, completes data entry requirements, places material orders for interior product lines, and processes labor bills for 3rd party Services Providers. Manages intake of service tickets and schedules services with customer, as necessary Direct Manager/Direct Reports: This position reports to the District Installation Manager This position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Knowledge or experience in the home improvement or construction industry is preferred and prior clerical and/or administrative background Excellent interpersonal and customer service skills with a strong sense of urgency and problem-solving skills Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 1 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Self- motivated and must have initiative to complete tasks with little or no direction Strong communication skills, both written and verbal Strong organizational skills and attention to detail and ability to work in a fast paced environment Computer skills with proficiency in Microsoft Office Proven ability to manage multiple tasks simultaneously; keep accurate records and follow-up as necessary to complete customer's job accurately and on time

Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation MASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and Merchandising field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. MASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the MASM-IT training period, which will be up to 6 weeks, you will be learning to execute MASM key responsibilities. Key Responsibilities: * 15% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly * 10% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink * 10% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times * 15% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. * 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager/Direct Reports: * This Position typically reports to the Store Manager * This Position has 0 Direct Reports Travel Requirements: * Typically requires overnight travel less than 5% of the time. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be 18 years of age or older * Must be legally permitted to work in the United States Preferred Qualifications: * Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: * 1 Preferred Years of Work Experience: * 3 Minimum Leadership Experience: * 3 Preferred Leadership Experience: * 3 Certifications: * None Competencies: * Action Oriented * Collaborates * Customer Focus * Drives Results * Resourcefulness

Purpose This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. Minimum Eligibility Requirements * High Scholl Diploma or GED * 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company * Excellent communication skills (verbal & written) * Ability to multi-task and work in a fast-paced environment Essential Functions * Act and work in a manner that is consistent with company's core values * Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures * Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing * Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service * Complete all product specialist certification courses * Demonstrate a thorough understanding of merchandise and installation * Ensure the overall merchandising, pricing and organization of the department * Communicate standard operating procedure direction and changes to all associates in a timely manner * Complete the Industrial Truck (forklift) proficiency testing and certification * Communicate inventory needs to management * Direct and assist the processing of merchandise to the showroom floor * Validate all product placement and pricing within the department * Greet every customer in a helpful and courteous manner * Assist customers with product questions and selections * Process customers at check-out using the point of sale (POS) system * Process customer refunds and exchanges according to established guidelines * Present 'how-to' classes to customers * Follow established cash, check and charge card acceptance procedures * Answer the telephone according to accepted guidelines * Stock and tag merchandise displays as required * Create price tags and merchandise signs Working Conditions (travel, hours, environment) * While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards * Bonus opportunities at every level * Career advancement opportunities * Relocation opportunities across the country * 401k with discretionary company match * Employee Stock Purchase Plan * Referral Bonus Program * 80 hrs. annualized paid vacation (full-time associates) * 4 paid holidays per year (full-time hourly store associates only) * 1 paid personal holiday of associate's choice and Volunteer Time Off program * Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.