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Specialist jobs at Floor & Decor

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  • PRO Services Specialist

    Floor & Decor 4.2company rating

    Specialist job at Floor & Decor

    Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities. Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers. Minimum Eligibility Requirements: * High School diploma or equivalent. Associate Degree or higher is a plus. * 1 year in retail or wholesale contractor sales, service, supply and/or professional installation. * Strong written and verbal communication skills. * Experience with Salesforce / CRM software is a plus. * Bilingual in Spanish or the most dominant language in the Store trade-area is a plus. Essential Job Functions: Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers. * Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations. * Collaborate with the Store Team to identify PROs in our Store. * Maintain extensive knowledge about Floor & Decor products. * Train and support the Store Team on how to use our selling process. * Understand our PRO business to educate our PRO customers and expand their participation. * Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP. * Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card. * Coordinate and assist with PRO Customers in-store activities. * Collaborate in all store initiatives. * Demonstrate ability to make effective program and benefit presentations. * Must possess excellent customer service skills and be results oriented. * Strong interpersonal skills to interact effectively at all levels and across diverse cultures. * Ability to multi-task, meet deadlines, and work in a fast-paced environment. * On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities. * Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives. Working Conditions (travel & environment) This position is hourly, knowing it may include hours which could exceed eight hours in a day. * May require travel up to 20%. * While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. * Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards * Bonus opportunities at every level * Career advancement opportunities * Relocation opportunities across the country * 401k with discretionary company match * Employee Stock Purchase Plan * Referral Bonus Program * A personal holiday and Volunteer Time Off program * Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
    $15 hourly 16d ago
  • SAP Specialist

    99 Ranch Market 4.2company rating

    Buena Park, CA jobs

    Junior Program Manager (SAP) Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Summary: As a Junior Program Manager (SAP), you will assist in the planning, coordination, and execution of SAP projects under the direction of the SAP Program Manager. You will work closely with cross-functional teams, stakeholders, and vendors to ensure projects are delivered on time, within scope, and within budget. This role requires a strong foundation in project management methodologies, excellent organizational skills, and an eagerness to grow within the SAP ecosystem. Responsibilities: Support the SAP Program Manager in coordinating and monitoring the execution of SAP implementation, upgrades, and enhancement projects. Assist in project planning activities including defining project scope, goals, timelines, and deliverables. Track project milestones and deliverables, prepare status reports, and help manage project documentation. Facilitate communication between project stakeholders, including business units, technical teams, and external vendors. Organize and schedule project meetings, document meeting minutes, and follow up on action items. Help identify project risks, issues, and dependencies, and support mitigation planning. Monitor and support change management activities related to SAP projects. Ensure compliance with internal standards, governance frameworks, and best practices in project execution. Maintain and update project tracking tools, including timelines, risk logs, and issue trackers. Participate in testing and training coordination for SAP modules, as needed. Perform other duties as assigned by management. Qualification: A Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field. 1-3 years of experience in project coordination or junior project management, ideally in an IT or ERP environment. Bilingual proficiency in English/Mandarin is strongly preferred. Familiarity with SAP systems and modules (such as SAP S/4HANA, FICO, MM, SD). Understanding of project management methodologies (Waterfall, Agile, etc.). Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Project. Strong organizational, multitasking, and time management skills. Effective verbal and written communication skills. Detail-oriented with a proactive, solution-focused mindset. PMP, CAPM, or SAP-related certifications are a plus. Authorized to work in the United States without sponsorship. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. This job may require standing or walking for extended periods of time, lifting up to 25 pounds, and performing repetitive motions. Position Details: Employment Type: Full Time Location: 6338 Regio Ave, Buena Park, CA 90620 Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match. Long-Term Services Award. Employee Discount. Paid Time Off. Compensation: The pay range for this job starts at $70,000 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Beware of Job Scams: We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written s, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************ Disclaimer: Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.
    $70k yearly 2d ago
  • Cleaning Specialist

    Diamonds International 4.5company rating

    Miramar, FL jobs

    We are looking for a full time cleaning aide for our offices in Miramar to perform general cleaning tasks like sweeping, mopping, and vacuuming floors; dusting and polishing surfaces; and emptying trash and recycling bins. Responsibilities also cover thorough cleaning and sanitizing of restrooms and kitchens, restocking supplies, and ensuring all areas are clean and presentable. Duties and responsibilities Floor care: Sweep, mop, and vacuum carpets and hard floors. Buff and polish hard floors as needed. Surface cleaning: Dust and wipe down all surfaces, including desks, tables, countertops, shelves, and cabinets. Restroom cleaning: Thoroughly clean and sanitize toilets, sinks, mirrors, and other surfaces. Restock supplies like toilet paper and paper towels. Kitchen/breakroom cleaning: Clean sinks, countertops, and appliances in kitchen areas. Waste management: Empty trash and recycling bins and replace liners. Sanitization: Disinfect high-touch surfaces such as doorknobs, light switches, and shared equipment. Equipment and supplies: Safely operate and maintain cleaning equipment. Keep cleaning supplies properly stored. Qualifications and skills Prior experience as a janitor or cleaner is often preferred. Strong attention to detail. Ability to work independently and manage time effectively. Physical stamina to perform tasks such as lifting and carrying equipment supplies and being on your feet for extended periods. Ability to follow instructions and safety protocols. Good communication skills.
    $39k-54k yearly est. 4d ago
  • Service Support Specialist

    Warners' Stellian Appliance Co. Inc. 4.3company rating

    Saint Paul, MN jobs

    Guide customers through the appliance repair process with empathy and efficiency, making it as smooth and stress-free as possible. You'll coordinate timely repairs that restore comfort and confidence. If you're a skilled communicator who enjoys helping others and solving problems, join our team and make a meaningful difference every day. As a Service Support Specialist/ Repair Coordinator, you will: Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text. Coordinate service for our customers with our in-home repair technicians or appropriate external service providers. Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products Document every customer interaction, including service requests, troubleshooting steps, and customer communications. Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems. To succeed as a Repair Coordinator, you'll: Demonstrate outstanding verbal and written communication skills, active listening, empathy, professionalism, and problem-solving skills Be a part of a team that is committed to meeting and exceeding customers' expectations. Be punctual and committed to excellent attendance Requirements: High school diploma or GED Previous call center or customer service-related experience is preferred Ability to work as a member of a cross-functional team Proficiency with technology, including Microsoft Office Strong typing skills, a minimum of 40 WPM Successful completion of pre-employment criminal background check and drug screening Hours and Location: Full-time, 8:30 am-5:00 pm, Monday through Friday Training hours are 7:30 am - 4:00 pm for the first two weeks On-site at our St Paul Corporate Office, near Dale Street and I-94 East Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus! What's in it for you: Monthly training sessions on appliances and processes Career growth and employee personal/professional development Medical, Dental, and Vision Insurance Company-paid Short-term Disability 401k and Profit Sharing PTO and Paid Holidays Appliance discounts Company Overview: Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 14 great store locations. Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family. Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.
    $20-23 hourly 4d ago
  • Custom Stylist and Sales Specialist

    Alton Lane 3.7company rating

    Richmond, VA jobs

    We are a custom menswear brand rooted in heritage, built for sustainability, and propelled by technology and human ingenuity. In 2010, we took the menswear industry by storm with our revolutionary 3D fitting system. Today, we are a leading force in menswear and are about to take the fashion industry to new levels with our most precise fit ever. Headquartered in Richmond, VA, we have 7 showroom locations across the US and a growing presence in top menswear department stores, including Nordstrom, Saks Fifth Avenue, Dillard's, and many more. We are quickly expanding and building our brand, and while we take what WE do seriously, we do not take OURSELVES too seriously. Here at Alton Lane, we regard work as an essential part of life that should be fun. When all is said and done, we make and sell fabulous clothes, but our customers truthfully make a difference. We pride ourselves on taking the guesswork out of getting dressed, so our customers can tackle whatever life throws at them and focus more on what counts. A career at Alton Lane can provide you with an abundance of opportunities. You'll learn, develop and grow by serving others, building long-term relationships-with customers and colleagues-and achieving inspiring results. We're excited to meet you! Check out our Instagram and company websites to learn more about who we are. *************************************** ************************** About the Role This is not your typical retail position, if you're looking for that “NEXT STEP” in your career, consider applying today. The Custom Stylist and Sales Specialist is a key member of the Alton Lane sales team. They are passionate about service and connecting with people, tenacious when it comes to driving sales while providing a memorable shopping experience, and also contribute to our vibrant and collaborative team culture. Creates an exceptional enhanced shopping experience by engaging the customer with the ultimate love for style, passion for quality and insistence on providing top-tier service; fully understanding and appreciating the importance of the customer's expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible. Assists customers with an Alton Lane one-on-one appointment based experience Implements and models customer service standards by ensuring unbeatable excellence in Alton Lane standards; exemplifying an in-depth knowledge of the Alton Lane product and brand; understanding unique needs of customers; creating an environment to set excellent customer service expectations that are aligned with customer needs and expectations and company goals. Creates long-term customer relationships by providing a personalized shopping experience; developing a digital client book driven by personal relationships that includes many aspects of the client's life (occupation, family and most important FIT); reviewing the customer shopping history to provide recommendations and follow up communications; and the complete understanding on how to meet the client's needs and aspirations. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Drive results by consistently striving to meet and exceed sales goals through various sales channels. Build, manage and grow a book of business through referrals, various external prospecting initiatives, and personal network development. Provide the best customer experience tailored to the needs of our clients. Continuously foster and enhance customer engagement (both current and new) through genuine connections and thoughtful, proactive outreach. Be a strong communicator internally and externally with a positive and solution-oriented point of view. Manage exceptional customer experience through overseeing front and back-end production processes. Have Fun and Make Money! Who you are: • Previous experience in sales, hospitality, and/or service • Genuine interest in fashion and styling • Professional verbal and written communication skills • Performs successfully in a team-based culture • Flexible work schedule, including nights, weekends, and holidays • Possesses 1-3 years of sales experience in Direct-to-Consumer or Business to Business. Previous menswear sales experience is preferred but not required. • Have a business development mindset. • Is personable and an effective communicator with astute attention to detail. • A proactive self-starter, comfortable in a fast-paced environment. • Driven individual with a one-team mentality. • Nimble with technology. • Strong sense of self-awareness, humility, and personal responsibility. • Adaptable to change with an eagerness to try new things. • Passion for clothes, wardrobing, and styling. Why you will want to work here: • High income earning potential is yours for the taking - We're offering a competitive Base plus UNCAPPED COMMISSION starting at 10% of your monthly sales. • Opportunity for rapid career growth within an innovative and expanding company. • Generous benefits package: Healthcare, Vision, Dental, LTD/STD, Life Insurance, 3 weeks of Paid Time Off, 401k Retirement plan. • Access to our luxury clothing and accessories through our generous employee discount program • Get in on the ground floor of the Made-To-Measure revolution. • You'll get to work with some of the most Innovative, Hardworking, and Fun team members in the industry. You could be the next Alton Lane team member. Apply today to schedule your interview. Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.
    $43k-58k yearly est. 2d ago
  • Direct Sales Specialist

    Tractor Supply 4.2company rating

    Andrews, TX jobs

    The Direct Sales Specialist will be responsible for developing and nurturing Business to Business (B2B) and Bulk Sales relationships, starting from lead generation to lead conversion. This role will collaborate with internal and external partners as needed to develop processes and new capabilities needed to meet the B2B and Bulk customers' expectations. The role will serve as the primary point of contact for B2B & Bulk customers in the field. This role will also act as the bridge to the Merchant and Operations capability needed to support sales and delivery of inventory to the B2B & Bulk customer. They will identify key business opportunities within their district, utilizing insights from existing B2B partnerships, lead generation tools, market research and outreach to establish new B2B & Bulk partnerships. Essential Duties and Responsibilities (Min 5%) Identify, develop, and grow B2B & Bulk Sales relationships with Life Out Here event centers, venues, and businesses within assigned area/district. Create relationships and processes needed to bridge Sales to Merchant Inventory and Delivery Capabilities to meet the B2B & Bulk customers' needs. Achieve monthly, quarterly, and annual sales/revenue goals as assigned. Identify and deploy new capabilities required for the B2B & Bulk customer. Manage and maintain KPI's, Metrics, and financial reporting needed to sustain successful B2B & Bulk Sales relationships and growth. Serve as subject matter expert and main point of contact for the B2B & Bulk customer to inform on enhancements or new capabilities for inventory and delivery needs. Conduct local market research to identify sales leads, planning and executing cold outreach to identified leads, closing sales with identified leads to achieve revenue goals. Establish and maintain solid business relationships with internal partners locally and at the Store Support Center for the support needed to sustain B2B & Bulk customer relationships, ensuring Legendary Service, and financial outcomes are achieved. Keep informed on competitive and industry insights related to current and developing B2B models as well as Life Out Here event centers, businesses and venues. Hold accountability to maintain Customer Loyalty within assigned area/district including but not limited to resolution of Customer issues and analyzing reporting to identify and overcome customer satisfaction opportunities. Take the initiative to support selling initiatives (GURA): Greet the Customer Uncover the Customers' needs Recommend products Ask for the Sale Required Qualifications Experience: Minimum of one year in an Outside Sales role, preferred in B2B & Bulk sales or sales to large event centers/venues. Preferred experience partnering with retail operations needed to support B2B & Bulk sales customers. Education: Bachelor's degree in business, operations, logistics, supply chain, or related field preferred. High School diploma required. Any suitable combination of education and experience will be considered. Professional Certifications: N/A Preferred knowledge, skills or abilities Other knowledge, skills, or abilities: Advanced computer skills with advanced ability in Microsoft PowerPoint, Word, Excel, Outlook, and OneNote. Knowledge and understanding of B2B Sales tools and processes. Strong communication (verbal, listening, and written), leadership and interpersonal skills. Analysis and problem-solving skills. Ability to leverage relationships to accomplish sales and profitability goals. Strong negotiation skills. Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Work varied hours, days, nights, and weekends as business dictates. Must have a valid driver's license. Working Conditions Hybrid / Flexible working conditions Travel required 50% - 75% to customer sites & districts, TSC Stores and DCs Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Physical Requirements Sitting Standing (not walking) Walking Kneeling/Stooping/Bending Driving a vehicle Reaching overhead Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
    $38k-44k yearly est. 10d ago
  • Sales Specialist

    Richard Mille 3.9company rating

    Dallas, TX jobs

    Join an esteemed luxury retailer, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe. Position Overview: We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele. Essential Duties & Responsibilities: Develop and maintain a comprehensive knowledge of our luxury watch brands, including their history, craftsmanship, and technical specifications. Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements. Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals. Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations. Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation. Qualifications: Minimum of 3 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets. Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings. Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients. Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else. Highly organized with the ability to multitask in a fast-paced retail environment. Professional appearance and demeanor, reflecting the luxury standards of our brand. Benefits: Competitive salary commensurate with experience, plus commission and performance-based incentives. Health and wellness benefits package, including medical, dental, and vision coverage. Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.
    $45k-83k yearly est. 1d ago
  • Customer Success Specialist

    J.Hilburn 4.2company rating

    Lewisville, TX jobs

    The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company. Core Accountabilities and Responsibilities 5-star Concierge Service Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach. Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries. Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction. Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist. Stylist Partnership Development Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth. Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked. Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements. Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish. Knowledge and Process Execution Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support. Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement. Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction. Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems. Cross-functional Collaboration Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success. Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives. Required Knowledge, Skills, and Abilities Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced Strong problem-solving, communication, and relationship management skills. Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk). Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy. Providing fit and product advice, ideally within apparel, tailoring, or styling environment. Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative. Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business. Required Education and Experience Bachelor's degree in Fashion Merchandising, Business, Communication, or a related field preferred. 5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services. Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools. Familiarity with building successful rapport and loyalty with clients. Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative. Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.). Travel There is minimal anticipated travel required for this position. Annual and Semi-Annual Company Conferences, usually in the DFW area This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.
    $30k-48k yearly est. 1d ago
  • Client Specialist

    Levin Furniture & Mattress 4.4company rating

    Middleburg Heights, OH jobs

    Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our Middleburg Heights, OH Store Location! We re hiring enthusiastic, energetic people today! We re a family-owned company with a history of caring for our employees, customers and community! Levin Furniture & Mattress Compensation and Benefits Program: Increased Pay Rates - Earn more at Levin Paid Training - A Blended Training Approach Growth Opportunities Levin s loves to promote from within Great Benefits Medical, Dental, Vision, Life & Disability, 401k, and PTO Generous Employee Discount Friendly, Supportive Work Environment Beautiful Showroom with Top Brands & Trends Ready to launch your sales career? Join us as a Client Specialist and get hands-on experience while training for a Sales Associate role! In this fast-paced position, you ll: Deliver outstanding customer service and support the sales team Learn sales skills, product knowledge, and promotions Participate in sales meetings and vendor trainings Assist with store operations, social media, and customer calls Complete all core training for the Sales Associate role and demonstrate your new skills. Deliver outstanding support to customers and sales staff, ensuring every client has an exceptional experience. Assist with daily operations, promotions, pricing, and store presentation. Engage with customers in-store and over the phone, helping them find the perfect solutions. Work a flexible retail schedule including evenings, weekends, and holidays. Work at multiple Levin Mattress locations as needed What You Bring: Passion for customer service and sales. Excellent communication and listening skills Basic computer and numerical reasoning abilities Reliability and willingness to work at multiple locations Energy, independence, and a drive to succeed This is a six-month training role designed to prepare you for a promotion into a Sales Associate role. If you re energetic, eager to learn, and passionate about helping customers, apply now and start your journey in sales! Physical Demands: Ability to sit, stand, walk, stoop, and reach regularly. Ability to climb stairs occasionally, dependent upon location. Ability to communicate effectively with customers and co-workers. Ability to use vision to read documents and computer screen. Ability to use hands to type information into computer. Ability to lift/carry up to 60 lbs. Disclosures: EOE M/F/V/D Drug-Free Workplace
    $33k-50k yearly est. 60d+ ago
  • Digital Private Client Specialist (NY or CA)

    K&L Wine Merchants 3.3company rating

    New York, NY jobs

    ABOUT US K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at five retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers. If you are seeking an exciting career and an ‘all-access pass' to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match! BENEFITS Medical/Dental/Vision insurance - K&L pays 100% of individual premium. FSA/HSA availability to support healthcare and dependent care expenses. 401k plan, with company contribution. 3 weeks of paid time off per year - time off accrual increases at 5 years of service 8 paid holidays. Generous product discount. Weekly staff tasting and sales training; exposure to world-class products and producers. Opportunities to advance in the wine and spirits industry. WHAT WE'RE LOOKING FOR Our ideal Digital Private Client Specialist will support client engagement and growth through CRM management and digital marketing execution. This role focuses on implementing segmentation strategies, managing targeted email offers, and maintaining client databases within HubSpot to service a large digital client base efficiently. As as Digital Ptivate Client Specialist, you will identify and qualify leads for the Private Client sales team through digital client interactions and data analysis. PRINCIPAL RESPONSIBILITIES Actively cultivate, engage, and support top-producing clients. Execute client segmentation within HubSpot CRM using purchase history, behavioral data, and client feedback. Researchand generate leads for the private client team to ensure proper assignment and onboarding. Manage email marketing campaigns and automated workflows under senior guidance. Maintain client database accuracy and updates segmentation criteria regularly. Support content development for digital campaigns and promotional offers. Monitor campaign performance metrics and generates basic reporting. Provide personalized shopping experiences by presenting custom product sets aligned with clients' needs and preferences. Processes digital orders and manage client inquiries across multiple communication channels. Assist with delivery coordination and order fulfillment logistics. Execute day-to-day CRM operations including data entry and list management. REQUIREMENTS Outstanding customer service and account management skills with proficiency in CRM platforms. Excellent written, verbal, and interpersonal communication skills with engaging digital presence. Strong problem-solving and critical thinking abilities. Exceptional time management and organizational skills. Ability to work effectively both independently and collaboratively within a team environment. Advanced skills in Office 365, Tableau and HubSpot CRM. Flexibility to work varied schedules including early/late hours as business needs require. Demonstrated experience with email marketing platforms and database management. Strong attention to detail and organizational skills. Comfort with data analysis and basic reporting functions. Professional certification (WSET, CMS, CSW, CWE) or equivalent knowledge derived through work experience. Bachelor's degree preferred. PHYSICAL AND ENVIRONMENTAL REQUIREMENTS Ability to perform desk-based work for all or the majority of an 8-hour shift. Ability to concentrate on individual tasks and make and receive phone calls in an open plan office environment. Dexterity to enter and retrieve data using a computer keyboard and to operate standard office equipment. Ability to lift and carry up to 50 lbs. on occasion. Ability to load, unload, and operate a hand truck safely. Join us at K&L Wine Merchants and be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers. K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law
    $51k-85k yearly est. 60d+ ago
  • Client Specialist

    Levin Furniture & Mattress 4.4company rating

    Ohio jobs

    Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our Oakwood Village, OH Store Location! We re hiring enthusiastic, energetic people today! We re a family-owned company with a history of caring for our employees, customers and community! Levin Furniture & Mattress Compensation and Benefits Program: Increased Pay Rates - Earn more at Levin Paid Training - A Blended Training Approach Growth Opportunities Levin s loves to promote from within Great Benefits Medical, Dental, Vision, Life & Disability, 401k, and PTO Generous Employee Discount Friendly, Supportive Work Environment Beautiful Showroom with Top Brands & Trends Ready to launch your sales career? Join us as a Client Specialist and get hands-on experience while training for a Sales Associate role! In this fast-paced position, you ll: Deliver outstanding customer service and support the sales team Learn sales skills, product knowledge, and promotions Participate in sales meetings and vendor trainings Assist with store operations, social media, and customer calls Complete all core training for the Sales Associate role and demonstrate your new skills. Deliver outstanding support to customers and sales staff, ensuring every client has an exceptional experience. Assist with daily operations, promotions, pricing, and store presentation. Engage with customers in-store and over the phone, helping them find the perfect solutions. Work a flexible retail schedule including evenings, weekends, and holidays. Work at multiple Levin Mattress locations as needed What You Bring: Passion for customer service and sales. Excellent communication and listening skills Basic computer and numerical reasoning abilities Reliability and willingness to work at multiple locations Energy, independence, and a drive to succeed This is a six-month training role designed to prepare you for a promotion into a Sales Associate role. If you re energetic, eager to learn, and passionate about helping customers, apply now and start your journey in sales! Physical Demands: Ability to sit, stand, walk, stoop, and reach regularly. Ability to climb stairs occasionally, dependent upon location. Ability to communicate effectively with customers and co-workers. Ability to use vision to read documents and computer screen. Ability to use hands to type information into computer. Ability to lift/carry up to 60 lbs. Disclosures: EOE M/F/V/D Drug-Free Workplace #JLAS500
    $32k-48k yearly est. 60d+ ago
  • Client Specialist

    Levin Furniture & Mattress 4.4company rating

    Pennsylvania jobs

    Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our Wexford, PA Store Location! We re hiring enthusiastic, energetic people today! We re a family-owned company with a history of caring for our employees, customers and community! Levin Furniture & Mattress Compensation and Benefits Program: Increased Pay Rates - Earn more at Levin Paid Training - A Blended Training Approach Growth Opportunities Levin s loves to promote from within Great Benefits Medical, Dental, Vision, Life & Disability, 401k, and PTO Generous Employee Discount Friendly, Supportive Work Environment Beautiful Showroom with Top Brands & Trends Ready to launch your sales career? Join us as a Client Specialist and get hands-on experience while training for a Sales Associate role! In this fast-paced position, you ll: Deliver outstanding customer service and support the sales team Learn sales skills, product knowledge, and promotions Participate in sales meetings and vendor trainings Assist with store operations, social media, and customer calls Complete all core training for the Sales Associate role and demonstrate your new skills. Deliver outstanding support to customers and sales staff, ensuring every client has an exceptional experience. Assist with daily operations, promotions, pricing, and store presentation. Engage with customers in-store and over the phone, helping them find the perfect solutions. Work a flexible retail schedule including evenings, weekends, and holidays. Work at multiple Levin Mattress locations as needed What You Bring: Passion for customer service and sales. Excellent communication and listening skills Basic computer and numerical reasoning abilities Reliability and willingness to work at multiple locations Energy, independence, and a drive to succeed This is a six-month training role designed to prepare you for a promotion into a Sales Associate role. If you re energetic, eager to learn, and passionate about helping customers, apply now and start your journey in sales! Physical Demands: Ability to sit, stand, walk, stoop, and reach regularly. Ability to climb stairs occasionally, dependent upon location. Ability to communicate effectively with customers and co-workers. Ability to use vision to read documents and computer screen. Ability to use hands to type information into computer. Ability to lift/carry up to 60 lbs. Disclosures: EOE M/F/V/D Drug-Free Workplace
    $42k-67k yearly est. 60d+ ago
  • Department Specialist

    Ace Hardware 4.3company rating

    North Bend, WA jobs

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities. Service, Passion, Respect, Integrity, Teamwork and Excellence About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Job Summary The Department Specialists will maintain a proper in-stock level of merchandise and strive for product knowledge in all areas of the store to enhance customer service. Department Specialists will also assist in maintaining clean and orderly merchandise presentation and overall store cleanliness. Essential Duties and Responsibilities Customer Service Project a positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess good product knowledge and knowledge of store layout and location of products. Store Operations Responsible for cycle counting and maintaining desirable inventory level in assigned department(s). Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s). Responsible for maintenance of back stock levels in assigned department(s). Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area, especially in assigned department(s). Assist with overall maintenance of the store. Ensure that weekly price changes are done in assigned department(s). Ensure that monthly cycle counts and negative on hand reports are completed in assigned department(s). Assist with providing a clean and orderly sales floor including end caps and ad merchandise. Assist with merchandise resets throughout store, especially in assigned department(s). Ensure signage is current in assigned department(s). Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Participate in store meetings. Communicate any merchandising, cost control or sales ideas to General Manager. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION Showing our love for the work we do, our customers, and our associates. RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY An authentic commitment to moral and ethical behavior. TEAMWORK Together we can achieve extraordinary things. EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Floor sales and/or replenishment experience in a retail environment preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $18.00 For a full list of benefits and open positions, please visit us at: ***************************************************************** Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. RequiredPreferredJob Industries Retail
    $37k-48k yearly est. 60d+ ago
  • Client Success Specialist

    Red Oak 2.9company rating

    Cedar Park, TX jobs

    The Client Success Specialist will be responsible for supporting Account Managers in delivering exceptional service and strategic support to key clients across the Wealth Management and Investment Company segments. This role is focused on increasing engagement, preventing churn, and driving net retained revenue by owning specific success motions, operational reviews, and renewal strategies for designated client tiers. A successful candidate will work cross-functionally to execute scheduled reviews, manage client health, and act as an advocate for client needs internally. Key Responsibilities: • Strategic Account Support: Partner with Account Managers to provide strategic client support across key account segments. Includes leading monthly client success reviews for clients, managing the success program for designated clients, conducting quarterly success reviews for Tier 1 clients, and providing support for Tier 2 renewal processes by request. • Churn Mitigation and Client Health Monitoring: Responsible for proactively monitoring client engagement, satisfaction, and product usage to identify accounts that may be at risk of churn. Develop and execute account-specific plans to address risks, support client goals, and improve the overall health of each relationship. • Renewal Strategy and Execution: Own the 120-day renewal planning process for assigned accounts. Collaborate with AMs and cross-functional teams to ensure timely preparation and execution of renewal strategies, helping secure contract renewals and maximize client retention. • Operational Reviews and Communication: Lead and document operational business reviews with clients, ensuring regular, structured touchpoints to evaluate progress, align goals, and identify opportunities for added value. Maintain clear and ongoing communication with clients and internal stakeholders throughout the engagement lifecycle. • Client Advocacy and Enablement: Act as a dedicated client advocate, ensuring that client needs and feedback are represented internally across product, support, and leadership teams. Lead client engagement efforts, promoting program adoption and consistent value delivery. • Performance Measurement: Performance is measured by client engagement, reduction of churn, and impact on net retained revenue. The role has a direct influence on compensation through retention outcomes. Skills/Qualifications: • Minimum of 2 years of experience in Client Experience, Client Success, or a related field within the financial services and/or SaaS industry. • Experience with Red Oak software and/or the 4U platform is highly desirable. • Proficiency in CRM software; Salesforce, Freshdesk, Zendesk preferred. Experience with project management methodologies and tools, preferred. • Strong analytical and problem-solving skills with the ability to interpret client data and feedback. • Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and effectively. • Proven leadership experience with the ability to inspire and build a team. • Deep understanding of client-centric practices and a passion for delivering exceptional client experiences. Work Structure: Red Oak values the energy and creativity that comes from working together in person. To support this cultural element, this hybrid role is based out of our Cedar Park HQ with a minimum of 3 days (Tues-Thurs) in the office each week.
    $32k-44k yearly est. Auto-Apply 60d+ ago
  • Full Time Department Specialist (Store151, La Crescenta, Ca)

    Ace Hardware 4.3company rating

    La Crescenta-Montrose, CA jobs

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities. Service, Passion, Respect, Integrity, Teamwork and Excellence About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Job Summary The Department Specialists will maintain a proper in-stock level of merchandise and strive for product knowledge in all areas of the store to enhance customer service. Department Specialists will also assist in maintaining clean and orderly merchandise presentation and overall store cleanliness. Essential Duties and Responsibilities Customer Service Project a positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess good product knowledge and knowledge of store layout and location of products. Store Operations Responsible for cycle counting and maintaining desirable inventory level in assigned department(s). Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s). Responsible for maintenance of back stock levels in assigned department(s). Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area, especially in assigned department(s). Assist with overall maintenance of the store. Ensure that weekly price changes are done in assigned department(s). Ensure that monthly cycle counts and negative on hand reports are completed in assigned department(s). Assist with providing a clean and orderly sales floor including end caps and ad merchandise. Assist with merchandise resets throughout store, especially in assigned department(s). Ensure signage is current in assigned department(s). Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Participate in store meetings. Communicate any merchandising, cost control or sales ideas to General Manager. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION Showing our love for the work we do, our customers, and our associates. RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY An authentic commitment to moral and ethical behavior. TEAMWORK Together we can achieve extraordinary things. EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Floor sales and/or replenishment experience in a retail environment preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $18.50 per hour For a full list of benefits and open positions, please visit us at: ***************************************************************** Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. RequiredPreferredJob Industries Retail
    $18.5 hourly 60d+ ago
  • BMW Genius / Product Specialist, Top Pay, Paid BMW Factory Training

    Isringhausen Imports 4.1company rating

    Springfield, IL jobs

    229 East Jefferson Street, Springfield, IL 62701 BMW Genius / Product SpecialistCompetitive Pay with Performance Incentives Paid BMW Factory Training and Genius CertificationPrevious BMW Genius, Product Specialist, or Brand Ambassador Experience is a Big Plus Isringhausen BMW has been a trusted, family-owned BMW Center for Central Illinois since 1981. Known for exceptional customer experiences and a passionate, long-tenured team, were seeking a tech-savvy, customer-centric BMW Genius / Product Specialist who loves sharing their passion with everyone who walks through our doors. This is not a traditional sales position. Its a highly visible, brand-ambassador role focused on delivering world-class product education, technology demonstrations, and unforgettable ownership experiences from first hello to vehicle delivery and thereafter as needed. If youre ready to turn your passion for BMW into a career and help create lifelong brand advocates in Central Illinois, we want to hear from you! Apply today Isringhausen BMW is looking for our next great team member. Why Isringhausen? At Isringhausen, excellence isnt just a goal its our standard . Weve been named Best Auto Dealer (New and Used) for three consecutive years, and our team members are recognized for their integrity, professionalism, and customer care. Our philosophy is deeply rooted in the values of attention, honesty, and respect, which we extend to every individual who steps into our world - be it a customer or an employee. What We Offer: Competitive pay with performance incentives Comprehensive health, dental, and vision insurance 401(k) with company match Paid holidays and generous PTO Short-term disability & life insurance Paid BMW factory training and Genius certification Real career growth in a stable, family-owned dealership that promotes from within What Youll Do Act as the in-house BMW technology and product expert for Sales and Service Warmly greet customers, introduce Genius services, and deliver tailored product presentations and walk-arounds Conduct engaging Vehicle Encore demonstrations (in-person and remote) showcasing iDrive, connectivity, driver-assistance systems, electrification, and the latest BMW innovations Partner with Client Advisors on vehicle configuration, test drives, feature explanation, and memorable handover/delivery experiences Provide ongoing post-delivery technology support via phone, video, or in-person Keep demo and loaner electric vehicles charged and Level 2 chargers fully operational Create fresh, exciting social media content (Instagram, TikTok, YouTube, Facebook) featuring new models and technology Maintain expert-level knowledge of the entire BMW lineup, upcoming releases, packages, and competitive comparisons Hit customer satisfaction targets and consistently earn top CSI scores Collaborate daily with Sales, Service, and Management using CRM and BMW systems Occasionally assist with new-vehicle check-in, prep, and showroom presentation Who You Are: Genuinely passionate about BMW, cars, and cutting-edge technology Outgoing, high-energy personality that lights up when talking about BMW features Outstanding communication skills you make complex technology feel simple and exciting Comfortable with tablets, apps, smartphones, and learning new systems quickly Professional appearance, strong work ethic, and impeccable punctuality Preferred Background (not all required): 1+ years in upscale retail, hospitality, consumer electronics, technical support, or dealership environment Previous BMW Genius, Product Specialist, or brand ambassador experience is a big plus Experience creating social media content is a bonus Requirements: Valid drivers license with clean driving record Ability to stand/walk for extended periods and work outdoors in all weather Willing to submit to pre-employment background check Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $39k-50k yearly est. 17d ago
  • E-Commerce Specialist

    MacKenthun's Fine Foods 3.8company rating

    Waconia, MN jobs

    As an E-Commerce Specialist, you'll play an important role in supporting our online sales operations-helping ensure a smooth, accurate, and customer-friendly shopping experience. Your responsibilities include, assisting with order fulfillment and responding to customer inquiries. You'll collaborate with team members across departments to enhance efficiency and contribute to the continued growth of our online store. Key Responsibilities Customer Service: Address inquiries and resolve order issues. Oversee pickup services and ensure smooth transactions. Shrinkage and Loss Prevention: Minimize loss and ensure food safety. Conduct inventory checks and audits as assigned. Additional Responsibilities: Collaborate with other departments to support operations, primarily front lanes and shoppers assistant Participate in meetings to discuss performance and strategies. Requirements Qualifications Education: High school diploma or GED required; college degree not necessary. Experience: Previous customer service and cashier experience required E-commerce or website management experience is a plus. Skills: Strong organizational and multitasking abilities. Ability to prioritize tasks, efficiently manage time, and handle multiple responsibilities. Proficient in basic math and financial tracking. Comfortable with Microsoft Office applications and online platforms. Attributes: Energetic, goal-oriented, and self-motivated. Dependable with strong attention to detail. Able to work effectively under pressure and adapt to changing priorities. Communication Requirements: Must be able to speak, read, and write in English. Strong verbal and written communication skills. Proven ability to work collaboratively with others and maintain a positive team environment. Working Conditions and Physical Demands Fast-paced environment. Ability to work both individually and as part of a team. 40 Hours per week with typical hours of 12pm-8pm. May vary depending on the needs of the business. Open to working occasional weekends and holidays. Salary Description $14-$18/hour
    $14-18 hourly 55d ago
  • E-Commerce Specialist Part Time

    MacKenthun's Fine Foods 3.8company rating

    Waconia, MN jobs

    As an E-Commerce Specialist, you'll support online sales operations, working with the E-Commerce Manager to drive profitability, ensure excellent customer service, and optimize the shopping experience. Your responsibilities include overseeing team operations, maintaining website content, handling customer inquiries, and tracking financial performance to help achieve company goals and uphold Mackenthun's values. Key Responsibilities Customer Service: Address inquiries and resolve order issues. Oversee pickup services and ensure smooth transactions. Shrinkage and Loss Prevention: Minimize loss and ensure food safety. Conduct inventory checks and audits as assigned. Additional Responsibilities: Collaborate with other departments to support operations, primarily front lanes and shoppers assistant Participate in meetings to discuss performance and strategies. Requirements Education: High school diploma or GED required; college degree not necessary. Experience: Previous customer service and cashier experience required; supervisory experience preferred. E-commerce or website management experience is a plus. Skills: Strong organizational and multitasking abilities. Ability to prioritize tasks, efficiently manage time, and handle multiple responsibilities. Proficient in basic math and financial tracking. Comfortable with Microsoft Office applications and online platforms. Attributes: Energetic, goal-oriented, and self-motivated. Dependable with strong attention to detail. Able to work effectively under pressure and adapt to changing priorities. Communication Requirements: Must be able to speak, read, and write in English. Strong verbal and written communication skills. Proven ability to work collaboratively with others and maintain a positive team environment. Working Conditions and Physical Demands Fast-paced environment Ability to work both individually and as part of a team Availability Flexible and may include: Daytime, Evenings, Weekend, and some holidays Part-time schedule with an average of 10-15 hours a week and possibly grow to 16-29 hours per week. Benefits for Part Time: Earned Safe & Sick Time Shift differentials for working Sundays & Holidays 10% discount at any Mackenthun's locations Referral bonuses Dietitian services Salary Description $14-17 hour
    $14-17 hourly 20d ago
  • E-Commerce Specialist - Seasonal

    MacKenthun's Fine Foods 3.8company rating

    Waconia, MN jobs

    Online Shopping Team Members are responsible for fulfilling customer orders correctly and efficiently, building a relationship with all online order customers and providing them with Mackenthun's Exceptional Experience. Essential Duties & Responsibilities Efficiently and accurately shop customer orders, selecting premium, highest quality products. Offers suitable substitutions that make sense when items are out-of-stock. Record the reason for the out of stock on the handheld device and communicate with the customer if there is not a logical substitution. Relays order information to customers as needed in a professional & courteous manner. Accurately process customer transactions at the register and finalize payment per customer instructions. Follow food safety guidelines to keep perishable food fresh. Bag/package orders and stage in appropriate areas for customer pickup. Assist with quickly retrieving orders from staging location(s) upon customer arrival and load groceries into customer's vehicle while informing customers of any order modifications and offering a surprise and delight to customers. Maintain organization and cleanliness of the Online Grocery area, including staging areas in compliance with company procedures and policies. Report pricing, item location, and incorrect temperature discrepancies to appropriate parties. Other Duties While shopping in aisles, assist in-store customers as needed. Support our customer service team by assisting customers at check-outs, customer service center, shoppers assistant, or bagging grocery orders as needed. Communicate with other online shopping team members and the online shopping coordinator to facilitate a productive and positive work environment. Other duties as requested by management. Requirements Qualifications Friendly, energetic and outgoing personality. Effective and articulate communication skills, must be able to read and write in English. Basic PC/App skills required. Basic math skills (adding and subtracting). Ability to work without supervision. Ability to perform multiple tasks, simultaneously, while meeting/exceeding productivity standards. Must have excellent problem solving and decision making capabilities to ensure the Mackenthun's Exceptional Experience for our customers and coworkers. Physical Requirements Frequent standing, regular use of hands and reaching with arms and hands. Regular talking and hearing. Must be able to see at close distance, peripheral vision, and be able to see in color. Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day. Ability to bend, kneel and stand for extended periods of time. Ability to stand for extended periods of time and walk constantly. Training Training provided in Mackenthun's culture, products, services, our online shopping platform, and cash register operation. Download app and/or create an account on ******************** Equipment Used Laptop and tablet computers, mobile phones, store phone system, computerized cash register, credit card processor, receipt printer, calculator, printer/fax machine, 2-way radio. Work Environment Moderate noise level, frequently near moving parts (register belts). Effectively work in a variety of environments including hot or cold temperatures, refrigerator or wet conditions, individually or in teams. Must have the ability to work in a fast-paced, multi-faceted environment in an effective and professional manner. Availability This position may require working evenings, weekends, and holidays based on the needs of the business. Seasonal work now through January 24, 2026 4-10 hours a week on average. Benefits Summary for Part Time: Earned Safe & Sick Time Shift differentials for working Sundays & Holidays 10% discount at any Mackenthun's locations Salary Description $15/hour
    $15 hourly 49d ago
  • Merchandise Specialist

    Floor & Decor 4.2company rating

    Specialist job at Floor & Decor

    Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose This position will maintain the store merchandising standards and store pricing integrity. This role is responsible for managing price changes, execution of product SKU labeling and processing returned merchandise. Full-Time and Part-Time Positions Available. Minimum Eligibility Requirements (1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Excellent communication skills (verbal and written). Excellent interpersonal skills with the ability to work with all levels of store management and store associates. Strong computer skills and internet project coordination experience. Must be a self-starter and work well in a fast-paced environment. Sensitivity to confidential information. Essential Functions Utilize and maintain store pricing using Tags-On-Demand (TOD) mobile printing station. Identify and label merchandise that does not have vendor provided SKUs using TOD. Support merchandise returns by returning saleable product to sales floor. Demonstrate a thorough understanding and comply with the company's safe lifting practices standard operating procedures (SOP). As a product knowledge expert, assist customers with product selection and answer product related questions. Create price tags and signage for all products. Replace outdated signage based upon updated price changes. Return products to the correct home locations after customer returns. Clean and stock products according to Floor & Decor's standards. Communicate in-store moves and non-scanning SKU products via email. Partner with Department Managers to determine which products need SKUs, price changes and need to be returned. Working Conditions (travel, hours, environment) While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program A personal holiday and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
    $15 hourly Auto-Apply 60d+ ago

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