Training Manager jobs at Floor & Decor - 22 jobs

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The General Manager in Training (GMIT) is responsible for training and developing in all store operations in order to prepare the individual to promote into a General Manager position within an assigned store. Essential Training & Development (Learn & Execute the Following Essential Duties) Customer Service Provide positive representation of Westlake Ace Hardware. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Proactively assist customers in solving problems. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Possess excellent product knowledge and knowledge of store layout and location of products. Handle customer complaints. Work to resolve problems with the customer and have Westlakes best interest taken into consideration Store Operations Assist and help supervise the general operations of the entire store. Responsible for ordering and maintaining desirable product inventory levels while ensuring store profitability. Receiving, checking in and stocking of merchandise. Develop and maintain appropriate back stock levels. Verify forklift operations and receiving is completed in a safe and efficient way. Confirm weekly price changes are being completed. Ensure monthly cycle counts and negative on hand reports are being completed. Verify signage is current in the entire store. Ensure ad signage and products are ready for the customers. Validate special orders and rain-checks are being completed properly. Develop and ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions when necessary. Assist and help manage direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Provide assistance in the overall general maintenance of the store such as daily maintenance, orderliness and cleanliness of the sales floor, end caps, ad goods merchandised, stock room and outdoor merchandise areas. Perform all other duties as assigned. Store Support Operations Learn and assist with the P & L and other corresponding reports. Assist District Manager and General Manager with the budget process for sales and expenses. Assist with the management of payroll and other controllable expenses. Assist and help monitor the implementation of Store Support programs. Attend trade shows and seminars with company guidance. Train on what effective successful Loss Prevention, Safety and Internal Audits should look like for our retail stores. Assist with special projects within the district as set forth by the District Manager. Hiring and Training of Associates Assist and help lead weekly management staff meetings. Ensure effective training and development of all associates. Assist with the recruitment of prospective associates for possible management positions throughout Westlake Ace Hardware. Assist in the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management. Actively recruit and promote the advancement of Westlake associates. Leadership Manage all aspects of store operations in the absence of the General Manager. Create a positive, professional and safe work environment for all associates. Become an integral part of the community in which you live and work through civic organizations and being community minded. Challenge all associates to think of ways to better merchandise product, control expenses and increase sales. Lead by example; be approachable by all associates and customers. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful. EXCELLENCE Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best. LOVE Love the people, love the work and love the results. INTEGRITY For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics. GRATITUDE We recognize that we are blessed to be in the business of serving others. HUMILITY We strive for greatness with a humble, modest and respectful attitude. TEAMWORK We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that Together, we are Ace. Minimum Skills, Requirements and Qualifications High School Diploma or GED equivalent required. Must have a minimum of 5 years of previous retail management experience, hardware experience preferred. Working knowledge of computers and Microsoft Office. Standing, walking, lifting (up to 50 pounds) and climbing. Ability to travel as required. Ability to relocate preferred. Compensation Details $48000-52000/Year For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail

Key Responsibilities: Develop Organizational & Leadership Strategies: Create and implement strategies for leadership and organizational development. Ensure these strategies align with company goals. Design Learning Programs: Create and manage training programs that help employees grow and meet company needs. Integrate various learning formats like in-person sessions, digital content, and coaching. · Enhance Employee Experience: Lead initiatives for onboarding and early experiences at Arhaus to align with our company values and standards. Evaluate and Improve Training Impact: Manage tools and platforms to deliver training seamlessly. Set metrics to track and report on the impact of training programs. Collaborate on Future Goals: Partner with HR and other leaders to align training with company needs and trends. Manage vendor relationships to enhance learning solutions. Requirements: 10+ years in organizational or leadership development, preferably in a premium or high-growth industry. 7+ years of experience in coaching and influencing senior leaders. Experience in designing relevant and engaging training programs. Strong communication skills and ability to influence across all company levels. Capable of strategic planning and hands-on execution. Experience managing complex projects and ensuring quality results. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Arhaus Furniture is seeking an experienced and visionary Director of Learning and Development to lead training and development initiatives for our call center operations. This role is critical in ensuring our customer care teams deliver the exceptional service and brand experience that defines Arhaus. The Director will design, implement, and oversee learning strategies that empower associates, elevate performance, and align with our commitment to excellence in every customer interaction. This role is located onsite at our Corporate Office South Building in Boston Heights, OH. Essential Duties & Responsibilities: At Arhaus, we believe in creating beautiful spaces and exceptional experiences. As Director of Learning and Development for Call Center Operations, you will play a pivotal role in shaping how our teams connect with customers and represent our brand. This is an opportunity to lead with vision, elevate service standards, and empower associates to grow their careers while delivering the extraordinary care our customers deserve. Key fundamental skill sets for this role will be: • Develop and execute a comprehensive learning and development strategy for call center operations. • Design onboarding programs that immerse new associates in Arhaus' brand values, products, and service standards. • Create ongoing training modules focused on customer engagement, product knowledge, communication, and problem-solving. • Partner with operations leadership to identify skill gaps and implement targeted development solutions. • Lead and develop a team of training specialists. • Establish clear performance metrics and evaluate training effectiveness through data and feedback. • Lead initiatives to enhance coaching, mentoring, and career pathing for call center associates. • Collaborate cross-functionally with HR, Customer Experience, and Retail teams to ensure consistency in service delivery. • Stay current on industry best practices and integrate innovative learning technologies and methods. • Prepare reports and presentations for senior leadership on training outcomes, associate development, and operational impact. • Champion a culture of continuous learning, growth, and customer advocacy within the call center. Requirements: • Bachelor's degree in Human Resources, Business, Education, or a related field; Master's preferred. • Minimum of 8-10 years of experience in learning and development, with at least 5 years in call center or customer service operations. • Proven success in designing and implementing large-scale training programs. • Strong leadership and team management skills, with the ability to inspire and motivate. • Excellent communication and presentation abilities. • Experience with learning management systems (LMS) and modern training technologies. • Analytical mindset with the ability to measure and report on training effectiveness. • Deep understanding of customer service excellence, preferably within retail or luxury brands. • Learning strategy development • Instructional design and facilitation • Call center operations expertise • Coaching and mentoring • Performance measurement and reporting • Cross-functional collaboration • Leadership and change management • Customer advocacy Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Key Responsibilities: * Develop Organizational & Leadership Strategies: * Create and implement strategies for leadership and organizational development. * Ensure these strategies align with company goals. * Design Learning Programs: * Create and manage training programs that help employees grow and meet company needs. * Integrate various learning formats like in-person sessions, digital content, and coaching. · * Enhance Employee Experience: * Lead initiatives for onboarding and early experiences at Arhaus to align with our company values and standards. * Evaluate and Improve Training Impact: Manage tools and platforms to deliver training seamlessly. Set metrics to track and report on the impact of training programs. * Collaborate on Future Goals: * Partner with HR and other leaders to align training with company needs and trends. * Manage vendor relationships to enhance learning solutions. Requirements: * 10+ years in organizational or leadership development, preferably in a premium or high-growth industry. * 7+ years of experience in coaching and influencing senior leaders. * Experience in designing relevant and engaging training programs. * Strong communication skills and ability to influence across all company levels. * Capable of strategic planning and hands-on execution. * Experience managing complex projects and ensuring quality results. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Arhaus Furniture is seeking an experienced and visionary Director of Learning and Development to lead training and development initiatives for our call center operations. This role is critical in ensuring our customer care teams deliver the exceptional service and brand experience that defines Arhaus. The Director will design, implement, and oversee learning strategies that empower associates, elevate performance, and align with our commitment to excellence in every customer interaction. This role is located onsite at our Corporate Office South Building in Boston Heights, OH. Essential Duties & Responsibilities: At Arhaus, we believe in creating beautiful spaces and exceptional experiences. As Director of Learning and Development for Call Center Operations, you will play a pivotal role in shaping how our teams connect with customers and represent our brand. This is an opportunity to lead with vision, elevate service standards, and empower associates to grow their careers while delivering the extraordinary care our customers deserve. Key fundamental skill sets for this role will be: * Develop and execute a comprehensive learning and development strategy for call center operations. * Design onboarding programs that immerse new associates in Arhaus' brand values, products, and service standards. * Create ongoing training modules focused on customer engagement, product knowledge, communication, and problem-solving. * Partner with operations leadership to identify skill gaps and implement targeted development solutions. * Lead and develop a team of training specialists. * Establish clear performance metrics and evaluate training effectiveness through data and feedback. * Lead initiatives to enhance coaching, mentoring, and career pathing for call center associates. * Collaborate cross-functionally with HR, Customer Experience, and Retail teams to ensure consistency in service delivery. * Stay current on industry best practices and integrate innovative learning technologies and methods. * Prepare reports and presentations for senior leadership on training outcomes, associate development, and operational impact. * Champion a culture of continuous learning, growth, and customer advocacy within the call center. Requirements: * Bachelor's degree in Human Resources, Business, Education, or a related field; Master's preferred. * Minimum of 8-10 years of experience in learning and development, with at least 5 years in call center or customer service operations. * Proven success in designing and implementing large-scale training programs. * Strong leadership and team management skills, with the ability to inspire and motivate. * Excellent communication and presentation abilities. * Experience with learning management systems (LMS) and modern training technologies. * Analytical mindset with the ability to measure and report on training effectiveness. * Deep understanding of customer service excellence, preferably within retail or luxury brands. * Learning strategy development * Instructional design and facilitation * Call center operations expertise * Coaching and mentoring * Performance measurement and reporting * Cross-functional collaboration * Leadership and change management * Customer advocacy Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

We are a locally owned ACE Hardware store. We have four locations in the Columbus area; Westerville, Sunbury, Johnstown, and New Albany. As a Manager In Training, you will work with the management team maintaining the daily operations of the store. This includes managing sales, expenses, profits, and assets of the store while ensuring all customers are receiving a high level of customer service consistent with our Ace helpful brand. In addition, as store manager you will also be responsible for associate development, merchandising, inventory control, safety, human resources and loss prevention in order to promote sales and meet profit goals. Exceptional customer service skills, strong leadership, interpersonal, communication and follow through skills are required. Responsibilities of a Manager In Training (to assist Store Manager w/ the Following) * Recruiting and appraising staff * Training and supervising staff * Managing budgets * Maintaining financial and statistical records * Dealing with customer complaints and queries * Overseeing stock and pricing control * Maximizing profitability and productivity * Motivating staff to meet sales targets * Setting sales targets * Ensuring compliance with safety and health regulations * Preparing promotional displays and materials * Liaising with management * Taking care of promotional prospects, benefits, and salaries of their staff * Providing opportunities for staff advancements Manager In Training Job Requirements * Commercial awareness * Confidence * Resourcefulness * Organizational skills * Teamworking skills * Verbal communication skills * Numerical skills * Excellent IT skills * Enthusiasm * Executive skills * Problem-solving skills * Showing initiative * Setting a good example Minimum Requirements: Education/Training: High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn Experience: Minimum of 3-5 years retail management experience * Ability to communicate clearly and effectively in all situations * Skills/Knowledge: Strong leadership and analytical skills * Strong problem-solving and organizational skills * Excellent verbal and written communication skills * Ability to handle multiple projects and tasks with a high attention to detail * Knowledge of retail computer systems, MS Word and Excel a plus. * Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

We are seeking a motivated and enthusiastic Client Services Training Facilitator to join our dynamic team at Arhaus, where you will play a key role in shaping the future of our Client Services team. This position offers an exciting opportunity to work in a fast-paced call center environment and support the development of our team. As a Client Services Trainer, you will be responsible for facilitating our training program to ensure that our representatives are equipped with the skills and knowledge necessary to deliver outstanding service to our clients. This role is located onsite at our Corporate Office South Building in Boston Heights, OH. Essential Duties & Responsibilities: Key fundamental skill sets for this role will be: * Equip representatives with the requirements needed to effectively interact with customers and be proficient in applications, resolution strategies, product knowledge and soft skills. * Assist in the preparation and execution of training materials for new hires and existing client service representatives. * Conduct role-playing exercises, simulations, and training sessions to ensure agents are fully prepared to handle client inquiries effectively. * Facilitate continued education with existing representatives * Observe and evaluate agents' performance, providing constructive feedback to help them improve their communication and problem-solving skills. * Support the creation of training manuals, FAQs, and other resources to enhance agents' performance. * Help facilitate onboarding for new employees, ensuring a smooth transition into their roles. * Assist in tracking the progress of trainees and provide progress reports to management. * Answer questions and provide coaching to client service representatives regarding best practices, product knowledge, and company policies. * Collaborate with senior trainers and management to identify areas for improvement in training programs. * Stay up to date with new product offerings, updates to policies, and client service technologies to keep training materials current. * Participate in team meetings and contribute to the development of strategies that enhance training effectiveness and employee engagement. * Must be able to speak to and lead training teams while keeping trainees on task. Requirements: * High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus. * 1-2 years of experience with training or mentoring colleagues in a client service or retail environment is required. * Familiarity with learning management systems (LMS) or training software is preferred. * Knowledge of retail industry best practices and client service standards is a highly valued. * Strong communication and interpersonal skills, with the ability to explain concepts clearly and effectively. * Excellent listening skills and patience when assisting others. * Ability to work in a fast-paced, high-pressure environment while maintaining a positive attitude. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * Strong organizational skills with attention to detail. * Ability to work both independently and as part of a team. * A passion for helping others succeed and grow. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

We are seeking a motivated and enthusiastic Client Services Training Facilitator to join our dynamic team at Arhaus, where you will play a key role in shaping the future of our Client Services team. This position offers an exciting opportunity to work in a fast-paced call center environment and support the development of our team. As a Client Services Trainer, you will be responsible for facilitating our training program to ensure that our representatives are equipped with the skills and knowledge necessary to deliver outstanding service to our clients. This role is located onsite at our Corporate Office South Building in Boston Heights, OH. Essential Duties & Responsibilities: Key fundamental skill sets for this role will be: · Equip representatives with the requirements needed to effectively interact with customers and be proficient in applications, resolution strategies, product knowledge and soft skills. · Assist in the preparation and execution of training materials for new hires and existing client service representatives. · Conduct role-playing exercises, simulations, and training sessions to ensure agents are fully prepared to handle client inquiries effectively. · Facilitate continued education with existing representatives · Observe and evaluate agents' performance, providing constructive feedback to help them improve their communication and problem-solving skills. · Support the creation of training manuals, FAQs, and other resources to enhance agents' performance. · Help facilitate onboarding for new employees, ensuring a smooth transition into their roles. · Assist in tracking the progress of trainees and provide progress reports to management. · Answer questions and provide coaching to client service representatives regarding best practices, product knowledge, and company policies. · Collaborate with senior trainers and management to identify areas for improvement in training programs. · Stay up to date with new product offerings, updates to policies, and client service technologies to keep training materials current. · Participate in team meetings and contribute to the development of strategies that enhance training effectiveness and employee engagement. · Must be able to speak to and lead training teams while keeping trainees on task. Requirements: · High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus. · 1-2 years of experience with training or mentoring colleagues in a client service or retail environment is required. · Familiarity with learning management systems (LMS) or training software is preferred. · Knowledge of retail industry best practices and client service standards is a highly valued. · Strong communication and interpersonal skills, with the ability to explain concepts clearly and effectively. · Excellent listening skills and patience when assisting others. · Ability to work in a fast-paced, high-pressure environment while maintaining a positive attitude. · Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). · Strong organizational skills with attention to detail. · Ability to work both independently and as part of a team. · A passion for helping others succeed and grow. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

**About RedVest Media** At RedVest Media-Ace Hardware's retail media network-we are **The Helpful Network** . We exist to deliver meaningful value to the brands who advertise with us and to the local Ace retailers who serve their communities every day. We help partners solve real business challenges through the power of media, both within Ace's ecosystem and beyond. With **over 70 million Ace Rewards members** , a scaled ecommerce business, and high‑engagement digital channels (site and app), we offer exclusive inventory and audiences rooted in deep customer loyalty. And as a fast‑growing, late‑mover media network, we leverage the most modern technology and seamless integrations-giving advertisers an enhanced experience from day one. **The Opportunity** RedVest Media is seeking a **Product, Operations & Enablement Manager** who will play a critical role in shaping how our retail media network operates and evolves. This versatile leader will refine and optimize our operational processes while helping to curate, expand, and commercialize our portfolio of media products and capabilities. This role will work cross‑functionally with: + Our media buying and execution partner, **Epsilon Retail Media** + Ace's internal **Digital, Ecommerce, and App teams** + External technology and media partners You will bring together operational rigor, product thinking, and commercial enablement to help us scale revenue, streamline execution, and deliver exceptional value to advertisers and shoppers alike. **What You'll Do** + **Design and optimize operational workflows** across sales, account management, creative, analytics, and execution teams using tools such as Salesforce and Monday.com. + **Prioritize and manage the product and capabilities roadmap** , translating business needs and market insights into clear product requirements. + **Collaborate with internal and external partners** to develop, test, and launch new media capabilities and channels. + **Build and deliver sales and product enablement** , including pricing frameworks, product documentation, and go‑to‑market resources. + **Synthesize market feedback and industry insights** to identify gaps, refine offerings, and shape long‑term strategy. + Potentially **manage and develop** a small team of Media Operations and Sales Enablement Associates. **What You Bring** + 6+ years of experience in **product operations, product management, strategy** , or a related discipline within retail, CPG, ecommerce, or digital media. + Strong understanding of **retailer digital properties** , including ecommerce platforms, apps, and onsite media. + Demonstrated expertise with **project management tools** (Monday.com, Smartsheets) and **CRM platforms** (Salesforce). + Experience partnering within the **retail media tech ecosystem** , such as DSPs, SSPs, and publisher partnerships. + Ability to convert strategic priorities into actionable product plans and detailed functional requirements. + Highly organized, detail‑oriented, intellectually curious, and comfortable operating with ambiguity. + Familiarity with **first‑party retail data** and retail media measurement. + Proficiency in Microsoft Excel and PowerPoint. + Bachelor's degree or equivalent experience required. + Retail Media Network experience preferred; CPG, digital media, or agency background is a plus. **Why You'll Love Working at RedVest Media** + A unique opportunity to build and scale a retail media network with the backing of the world's largest hardware cooperative. + A modern tech stack and the ability to influence new product development from the ground up. + A collaborative, entrepreneurial environment that values innovation, experimentation, and continuous improvement. + The chance to make a measurable impact on Ace retailers, brand partners, and millions of loyal Ace customers. **Apply Today** If you're excited to help shape the future of retail media at one of America's most beloved brands, we'd love to meet you. **Compensation Details:** $140000 - $165000 Per Year **Why should you join our team?** We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: + Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) + Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation. + Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents + 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire + Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation + Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review + We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales + We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! + Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more + Birth/Adoption bonding paid time off + Adoption cost reimbursement + Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events + Identity theft protection _* Benefits are provided in compliance with applicable plans and policies._ **Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:** Create Job Alert (************************************************************ Alerts) **We want to hear from you!** When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. **Equal Opportunity Employer** Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. **Disclaimer** _The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires._ _Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview._ _This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity._ _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 60 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Cuautitlán Izcalli, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks. For more information, visit acehardware.com or newsroom.acehardware.com.

Store - COLUMBUS-GRACELAND, OH Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI's to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves. Major Activities * Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results * Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI's * Lead the execution of our customer brand promises. * Implement and lead the shrink and safety programs to deliver goals * Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers. * Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others * Serve as Manager on Duty (MOD) * Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production Other duties as assigned Minimum Type of experience the job requires * Retail management leadership experience Physical Requirements * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching and stretching * Some lifting of heavy items and accessing high shelves by ladder or similar equipment * If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $59,500.00 - $79,400.00 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

**About RedVest Media** At RedVest Media-Ace Hardware's retail media network-we are **The Helpful Network** . We exist to deliver meaningful value to the brands who advertise with us and to the local Ace retailers who serve their communities every day. We help partners solve real business challenges through the power of media, both within Ace's ecosystem and beyond. With **over 70 million Ace Rewards members** , a scaled ecommerce business, and high‑engagement digital channels (site and app), we offer exclusive inventory and audiences rooted in deep customer loyalty. And as a fast‑growing, late‑mover media network, we leverage the most modern technology and seamless integrations-giving advertisers an enhanced experience from day one. **The Opportunity** RedVest Media is seeking a **Product, Operations & Enablement Manager** who will play a critical role in shaping how our retail media network operates and evolves. This versatile leader will refine and optimize our operational processes while helping to curate, expand, and commercialize our portfolio of media products and capabilities. This role will work cross‑functionally with: + Our media buying and execution partner, **Epsilon Retail Media** + Ace's internal **Digital, Ecommerce, and App teams** + External technology and media partners You will bring together operational rigor, product thinking, and commercial enablement to help us scale revenue, streamline execution, and deliver exceptional value to advertisers and shoppers alike. **What You'll Do** + **Design and optimize operational workflows** across sales, account management, creative, analytics, and execution teams using tools such as Salesforce and Monday.com. + **Prioritize and manage the product and capabilities roadmap** , translating business needs and market insights into clear product requirements. + **Collaborate with internal and external partners** to develop, test, and launch new media capabilities and channels. + **Build and deliver sales and product enablement** , including pricing frameworks, product documentation, and go‑to‑market resources. + **Synthesize market feedback and industry insights** to identify gaps, refine offerings, and shape long‑term strategy. + Potentially **manage and develop** a small team of Media Operations and Sales Enablement Associates. **What You Bring** + 6+ years of experience in **product operations, product management, strategy** , or a related discipline within retail, CPG, ecommerce, or digital media. + Strong understanding of **retailer digital properties** , including ecommerce platforms, apps, and onsite media. + Demonstrated expertise with **project management tools** (Monday.com, Smartsheets) and **CRM platforms** (Salesforce). + Experience partnering within the **retail media tech ecosystem** , such as DSPs, SSPs, and publisher partnerships. + Ability to convert strategic priorities into actionable product plans and detailed functional requirements. + Highly organized, detail‑oriented, intellectually curious, and comfortable operating with ambiguity. + Familiarity with **first‑party retail data** and retail media measurement. + Proficiency in Microsoft Excel and PowerPoint. + Bachelor's degree or equivalent experience required. + Retail Media Network experience preferred; CPG, digital media, or agency background is a plus. **Why You'll Love Working at RedVest Media** + A unique opportunity to build and scale a retail media network with the backing of the world's largest hardware cooperative. + A modern tech stack and the ability to influence new product development from the ground up. + A collaborative, entrepreneurial environment that values innovation, experimentation, and continuous improvement. + The chance to make a measurable impact on Ace retailers, brand partners, and millions of loyal Ace customers. **Apply Today** If you're excited to help shape the future of retail media at one of America's most beloved brands, we'd love to meet you. **Compensation Details:** $140000 - $165000 Per Year **Why should you join our team?** We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: + Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) + Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation. + Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents + 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire + Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation + Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review + We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales + We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! + Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more + Birth/Adoption bonding paid time off + Adoption cost reimbursement + Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events + Identity theft protection _* Benefits are provided in compliance with applicable plans and policies._ **Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:** Create Job Alert (************************************************************ Alerts) **We want to hear from you!** When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. **Equal Opportunity Employer** Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. **Disclaimer** _The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires._ _Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview._ _This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity._ _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 60 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Cuautitlán Izcalli, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks. For more information, visit acehardware.com or newsroom.acehardware.com.

**About RedVest Media** At RedVest Media-Ace Hardware's retail media network-we are **The Helpful Network** . We exist to deliver meaningful value to the brands who advertise with us and to the local Ace retailers who serve their communities every day. We help partners solve real business challenges through the power of media, both within Ace's ecosystem and beyond. With **over 70 million Ace Rewards members** , a scaled ecommerce business, and high‑engagement digital channels (site and app), we offer exclusive inventory and audiences rooted in deep customer loyalty. And as a fast‑growing, late‑mover media network, we leverage the most modern technology and seamless integrations-giving advertisers an enhanced experience from day one. **The Opportunity** RedVest Media is seeking a **Product, Operations & Enablement Manager** who will play a critical role in shaping how our retail media network operates and evolves. This versatile leader will refine and optimize our operational processes while helping to curate, expand, and commercialize our portfolio of media products and capabilities. This role will work cross‑functionally with: + Our media buying and execution partner, **Epsilon Retail Media** + Ace's internal **Digital, Ecommerce, and App teams** + External technology and media partners You will bring together operational rigor, product thinking, and commercial enablement to help us scale revenue, streamline execution, and deliver exceptional value to advertisers and shoppers alike. **What You'll Do** + **Design and optimize operational workflows** across sales, account management, creative, analytics, and execution teams using tools such as Salesforce and Monday.com. + **Prioritize and manage the product and capabilities roadmap** , translating business needs and market insights into clear product requirements. + **Collaborate with internal and external partners** to develop, test, and launch new media capabilities and channels. + **Build and deliver sales and product enablement** , including pricing frameworks, product documentation, and go‑to‑market resources. + **Synthesize market feedback and industry insights** to identify gaps, refine offerings, and shape long‑term strategy. + Potentially **manage and develop** a small team of Media Operations and Sales Enablement Associates. **What You Bring** + 6+ years of experience in **product operations, product management, strategy** , or a related discipline within retail, CPG, ecommerce, or digital media. + Strong understanding of **retailer digital properties** , including ecommerce platforms, apps, and onsite media. + Demonstrated expertise with **project management tools** (Monday.com, Smartsheets) and **CRM platforms** (Salesforce). + Experience partnering within the **retail media tech ecosystem** , such as DSPs, SSPs, and publisher partnerships. + Ability to convert strategic priorities into actionable product plans and detailed functional requirements. + Highly organized, detail‑oriented, intellectually curious, and comfortable operating with ambiguity. + Familiarity with **first‑party retail data** and retail media measurement. + Proficiency in Microsoft Excel and PowerPoint. + Bachelor's degree or equivalent experience required. + Retail Media Network experience preferred; CPG, digital media, or agency background is a plus. **Why You'll Love Working at RedVest Media** + A unique opportunity to build and scale a retail media network with the backing of the world's largest hardware cooperative. + A modern tech stack and the ability to influence new product development from the ground up. + A collaborative, entrepreneurial environment that values innovation, experimentation, and continuous improvement. + The chance to make a measurable impact on Ace retailers, brand partners, and millions of loyal Ace customers. **Apply Today** If you're excited to help shape the future of retail media at one of America's most beloved brands, we'd love to meet you. **Compensation Details:** $140000 - $165000 Per Year **Why should you join our team?** We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: + Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) + Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation. + Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents + 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire + Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation + Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review + We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales + We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! + Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more + Birth/Adoption bonding paid time off + Adoption cost reimbursement + Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events + Identity theft protection _* Benefits are provided in compliance with applicable plans and policies._ **Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:** Create Job Alert (************************************************************ Alerts) **We want to hear from you!** When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. **Equal Opportunity Employer** Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. **Disclaimer** _The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires._ _Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview._ _This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity._ _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 60 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Cuautitlán Izcalli, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks. For more information, visit acehardware.com or newsroom.acehardware.com.

About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management Manage associate relations issues including performance management, and ensure associates follow company policies Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty) Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Adhering to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Must be 18 years of age or older Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends, and holidays Preferred Experience working in a retail environment, preferably in a managerial position Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards.

Store - DAYTON-BEAVERCREEK, OH Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service. Major Activities * Assist Store Manager in planning and supporting the scheduling and execution of store workload. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results * Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget * Achieve your KPI's; manage your team to achieve their role KPI's * Manage the visual merchandising standards in store and execution of feature space and seasonal layouts * Manage and execute the inventory management processes in store * Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink and safety programs. * Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others * Serve as Manager on Duty (MOD) * Acknowledge customers, help locate product and provide solutions * Cross trained in Custom Framing selling and production * Assist with Omni channel processes Other duties as assigned Preferred Type of experience the job requires * Retail management leadership experience Physical Requirements * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $13.00 - $16.80 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management Manage associate relations issues including performance management, and ensure associates follow company policies Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty) Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Adhering to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Must be 18 years of age or older Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends, and holidays Preferred Experience working in a retail environment, preferably in a managerial position Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards.

Store - CLE-AMHERST, OH Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI's to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves. Major Activities * Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results * Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI's * Lead the execution of our customer brand promises. * Implement and lead the shrink and safety programs to deliver goals * Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers. * Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others * Serve as Manager on Duty (MOD) * Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production Other duties as assigned Minimum Type of experience the job requires * Retail management leadership experience Physical Requirements * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching and stretching * Some lifting of heavy items and accessing high shelves by ladder or similar equipment * If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $59,500.00 - $79,400.00 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Store - SANDUSKY, OH Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI's to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves. Major Activities * Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results * Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI's * Lead the execution of our customer brand promises. * Implement and lead the shrink and safety programs to deliver goals * Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers. * Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others * Serve as Manager on Duty (MOD) * Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production Other duties as assigned Minimum Type of experience the job requires * Retail management leadership experience Physical Requirements * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching and stretching * Some lifting of heavy items and accessing high shelves by ladder or similar equipment * If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $52,100.00 - $69,000.00 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Store Manager Job Description: Reports to Regional Manager: As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience. To be successful in this role the role you will: * Inspire store team to achieve their best performance * Execute to maximize growth and potential * Create an engaged and inclusive store environment * Elevate the customer experience through operational excellence * Exceed customer expectations in all interactions Leadership: * leads store staff in meeting sales, service, and operational expectations. * Sets clear performance expectations and makes sure store team is trained in sales, customer service, and operations to meet company standard. * Models company values and leads by example as an active coach. * Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities. * Guides team to identify, recommend and implement changes to improve productivity. * Takes the lead role in recruiting for store and embraces diversity by creating an inclusive store environment. Performance: * Achieves store business plans, including sales, customer service and operational goals. * Develops game plans and follows up on execution to maximize sales and drive consistent performance results. * Partners and presents opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions. * Participates in driving business outreach opportunities and communicates leads to Multi-Unit Manager and Business Outreach team. * Identifies performance opportunities and partners with Regional Manager to develop a plan to address and manage issues effectively. Operational Excellence: * Ensures store schedule accuracy to ensure proper staffing to effectively execute initiatives, Ship-from-Store, operational tasks and maintains proper sales coverage to deliver on the customer promise. * Ensures store staff is trained on all internal operational functions. * Stays informed on corporate communication, directives, initiatives, policies, and procedures. * Implements store programs to increase efficiencies in sales, service, operations, and branding. Workplace: * Create an engaged and inclusive store environment where opinions and contributions are recognized and valued. * Create a culture of learning and development, ensuring training tools are leveraged. * Serves as a role model to all store team members and provide enthusiastic motivational leadership. * Creates a steady pipeline of external talent through recruitment. * Holds regular store meetings ensuring all store team members are up to date with all company directives. Customer Experience: * Ensures store team is trained on the customer service expectations and creates an exceptional customer experience. * Leads store team to exceed customer expectations and achieve a high Net Promoter Score (NPS). * Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns. * Ensures the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: * Minimum 3-years' experience leading, managing, and developing retail teams. * Creative individual who demonstrates good judgement and is tuned into the pulse of the business. * Self-motivated, results oriented, strategic thinker. * Strong organizational and leadership skills. * Excellent written and verbal communication skills. * Demonstrates active listening and problem-solving skills. * Proven ability to train and develop high performing store teams. * Proficient in technology systems, applications, Microsoft Office, and video conferencing. * Ability to operate a computer and POS System. Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Store - CIN-KENWOOD, OH Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art. Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results * Develop and coach the team selling behaviors * Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager * Achieve your KPI's and manage the framing team to achieve their role KPI's * Review sales and production workload and build plans and sales floor time for networking. * Manage and execute the inventory management processes as assigned * Manage and execute shrink and safety programs. * Serve as Manager on Duty (MOD) * Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development * Partners with MOD's daily on the expectations of framing and other framers. * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others * Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget * Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment * Acknowledge customers, help locate product and provide solutions * Assist with Omni channel processes Other duties as assigned Minimum Type of experience the job requires * Basic computer skills Preferred Type of experience the job requires * Previous custom framing experience is preferred * Retail management experience * Experience leading a sales team Physical Requirements * Regular bending, lifting, carrying, reaching and stretching * Ability to move throughout the store * Ability to remain standing for long periods of time * Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment * If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $13.00 - $17.50 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster