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Floor Manager

Restaurant Depot
Chantilly, VA
Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.
Essential Functions: + Ensure proper customer service and works to develop relationships with large customers. + Supervises and works alongside Assistant Floor Manager, Floor Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated. + Develops schedules, monitors performance and recommends the proper discipline as appropriate. + Trains employees in job responsibilities and safe operating procedures + Interviews candidates and recommends for hires. + Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits. + Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages. + Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions. + Supervises the receiving of products and ensures that the proper paperwork is completed. + Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made. + Supervises the ordering of products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand. + Coordinates that the pallets stored in the racks have the proper block and date tags. + Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath. + Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators. + Assures that trash is removed from floor and properly handled. + Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product. + Ensures that all signage is correct and that the flyers' prices are reflected on the product. + Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising. + Performs additional duties, responsibilities and projects as assigned. + Performs weekly self audits on the perishable department. + Works different schedules as required. May be required to start before store opening and/or start later in order to close store and prepare for next business day. Other Responsibilities: + Performs other work-related duties as required and assigned. Education, Experience and Skills Required: + Bachelor's Degree, OR + High School Diploma or GED with at least 4 years experience in customer service, OR + Any appropriate combination of education and experience. + Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. + Ability to effectively present information and respond to questions from managers, clients, and general public + Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume. + Effective oral and written communication skills. + High level of interpersonal skills to handle sensitive and confidential situation and documentation. + Commitment to company values and strong customer orientation. + Computer Literacy Physical Requirements: + Lift/Carry Abilities (measured for maximum or average load) + Lift - 50 lbs + Carry strength (50' or less) - 50 lbs + Frequent lift/carry (> 12x/hour) - 50 lbs + Constant lift/carry (> 30x/hr) - 20 lbs + Push/Pull - 500lbs + Physical Aptitudes (rated based on level of skill involved) + Agility/dynamic balance 80-100% + Finger dexterity - 80-100% + Manual dexterity - 80 - 100% + Posture Tolerance (rated based on frequency or time involved) + Stand/walk - constantly + Reach above shoulder level - occasionally + Twist/turn head - constantly + Bend over/stoop - occasionally + Climb steps/ladder - occasionally + Kneel/squat - occasionally Work Environment: + Requires frequent exposure to cold temperatures + Equipment in motion (forklifts, electric pallet jacks, scooters) Acknowledgement: I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.
60d+ ago

FLOOR MANAGER - Dulles United Club - $1000 Sign on bonus after successful completion of 90 days

Compass Group, North America
Dulles Town Center, VA
$1000 Sign on bonus after successful completion of 90 days: $250 after 30 days $250 after 60 days and $500 after 90 days

Free meals, valued up to $20 per day! Choose from a delicious variety of fresh food served daily. Receive two free meals for every shift worked.
Free uniforms and laundering service available at select locations.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 873882 .

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/mo Skg

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.

Job Summary

This individual will be responsible for the supervision of the food service operation, ensuring the standards of excellence are met. They will supervise associates and support financial responsibilities.

Key Responsibilities:

+ Hires, supervises, trains, and coaches associates.

+ Plans, markets and executes special events/promotions in the cafe

+ Ensures compliance with proper sanitation and cleaning standards

+ Operates within the budget and identifies new ways to improve the business

+ Manages cafe operations

+ Performs other duties as assigned

Qualifications:

+ Bachelor's Degree

+ At least 1-3 years of relevant experience

+ Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations

+ Operational knowledge of cash handling procedures and food service equipment

+ Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet

+ ServSafe or Department of Health Certification is preferred"

Associates at FLIK are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

+ Medical

+ Dental

+ Vision

+ Life Insurance/AD

+ Disability Insurance

+ Retirement Plan

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

Req ID: 873882

SALARIED EXEMPT
42d ago

Floor Manager

City Winery
Washington, DC
City Winery strives to
deliver the highest-end combined culinary and cultural experience to our
customers who are passionate in sharing wine, music, and culinary arts. We are
a unique facility, combining a fully functioning winery with intimate concerts,
food & wine classes, private events in a variety of configurations, and
fine dining. We have created a compelling mix for our sophisticated clientele
of foodies, and active cultural patrons-bringing the wine country experience to
the middle of a large city.

**We are thrilled and fortunate to be able toresume business and provide a safe workplace for our employees. In the interestof safety for all City Winery employees, the Company requires all employees tobe vaccinated unless due to a bona fide medical and/or sincerely held religiousreason in which case a reasonable accommodation will be provided unless itcauses an undue hardship to City Winery.**

Position Summary

Front of House Operations Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, handling pre-shift trainings, to promoting retail wine sales, merchandise, and more.

Minimum Qualifications

• Minimum 5 years experience in a multi-faced, high volume restaurant, venue, and/or equivalent relevant experience

• Exceptional hospitality skills

• Proven leadership skills and commitment to operational excellence

• Strong analytical and data skills

• Ability to successfully multi-task, delegate, and manage several tasks at once in fast paced environment

• Exceptional communication and interpersonal skills both written and verbal

• Functional knowledge of health department and related regulations

• Ability to perform physical requirements of position including standing and walking for extended periods of time, bending, pulling, pushing, lifting and carrying up to 50 pounds

• Able and willing to work flexible schedule including days, nights, weekends, and holidays

Overview of Responsibilities:

• Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant.

• Participate in interviewing, hiring, coaching/counseling, and separation process of hourly employees

• Ensure restaurant and venue are fully prepared and organized for daily execution of the operation

• Manage staffing and operations of all revenue centers including venue, bar, support staff, service, private events, as applicable based on designated area of focus

• Prepare scheduling on a weekly basis

• Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle

• Resolve guest concerns and complaints with exemplary level of hospitality

• Perform all cash handling procedures: opening, mid-day safe counts, cash pay-outs and nightly cash drops, as needed

• Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities

• Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings

• Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts.

• Maintain & update contact lists, VIP, and public event guest lists

• Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management.

• Demonstrate excellent interpersonal and communication skills with service teams and management.

• Other duties, initiatives, and tasks as per business need

This is a full time benefits-eligible
position. We offer health insurance with Company contribution towards premium,
generous paid time off policy, commuter benefits, 401K Retirement Plan, Volunteer
Opportunities, Flexible Spending Accounts including pre-tax commuter benefits
and parking, & more depending on position and other Company eligibility
requirements.
15d ago

Floor Manager

A Rake's Progress at The Line Dc
Washington, DC
James Beard award-winning chef Spike Gjerde and the team behind Woodberry Kitchen opened a beautiful restaurant inside of the newly constructed Line Hotel DC in the Adams Morgan neighborhood. The focus is on food and beverage offerings that represent the bounty of the Mid-Atlantic region, and service that welcomes in travelers and neighbors alike.

We are in search of an exceptional Floor Manager. If you have the following skills, persona, and interest in providing excellent service while supporting the growers of the Chesapeake region, we would love to talk to you.

Reporting to the General Manager at A Rakes Progress, the responsibilities of floor management include oversight and involvement in daily restaurant operations ensuring that service is run at the highest level possible by offering empathetic, enthusiastic, knowledgeable service to all guests. You are required to be on the floor assisting staff and working to ensure that the staff operates as a team while accomplishing individual duties. This is a hands on approach to management and requires your dedication to uphold the standards of, and collaborate for, the continued success of the restaurant.
Job Responsibilities include (but are not limited to) the following.

* Manage the book and reservations on an ongoing basis in order to maximize revenue while still controlling flow of service in a way that allows the kitchen to put out a high quality product consistently throughout service.

* Plan and prepare for service every day, taking into account business volume and reservations, hotel occupancy, private events, neighborhood happenings, and scheduled staffing to create a floor plan that will provide the best guest experience with the most efficient use of staff.

* Have a full understanding of all product that we offer on both the food and beverage front, so that you can answer any questions the team or guests may have. Run an engaging and informational preshift menu meeting that imparts all details pertinent to the day's menus and also teaches service and product knowledge in an ongoing way.

* Establish a presence on the floor ensuring that all guests are being cared for in an empathetic way, staff is providing service up to our standards, and the systems of service are operating smoothly.

* Be engageable by staff at all times and take ownership over any guest recoveries that need to occur. Handle guest's needs first and quickly and, for the sake of other guests, manage staff's composure throughout service until there is a better time after service to coach and counsel to the opportunity that occurred.

* Seek opportunities to delight and surprise our guests by going above and beyond in daily service.

* Work with the rest of the management team to care for our facilities, the products we serve, the guests that dine with us and the staff that we work with every day.

* Advocate for this approach to food and beverage through leadership of the staff and in service of our guests.

* Required Qualifications:
* 3 years of restaurant management experience, 2 of which include experience in a fine dining or local food-focused environment

* Experience with financial information, including P&L statements, payroll/labor tracking and controls, and tip calculation and distribution.

Preferred Qualifications:

* Genuine interest in the local, responsibly sourced food community

* Experience with maintenance of guest reviews and websites containing them as well as written communications to staff and public

* Bachelor's degree

* Conversational/Fluency in Spanish

Please submit your resume and cover letter for consideration. Please indicate in your cover letter what you know and appreciate about our mission and what you can contribute to our table of friends. We look forward to hearing from you!

Our company is committed to equal employment opportunity. We will not discriminate against staff members or applicants for employment on any legally recognized basis including, but not limited to: race, color, religion, sex, sexual orientation, national origin or citizenship, age, physical or mental condition or disability, genetic information, marital status, sexual orientation, gender identity or expression, family responsibilities, personal appearance, matriculation, political affiliation, or any other protected class under applicable federal, state, or local law ("Protected Class").
60d+ ago

Floor Manager

Restaurant Depot
Capitol Heights, MD
Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.
Essential Functions: + Ensure proper customer service and works to develop relationships with large customers. + Supervises and works alongside Assistant Floor Manager, Floor Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated. + Develops schedules, monitors performance and recommends the proper discipline as appropriate. + Trains employees in job responsibilities and safe operating procedures + Interviews candidates and recommends for hires. + Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits. + Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages. + Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions. + Supervises the receiving of products and ensures that the proper paperwork is completed. + Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made. + Supervises the ordering of products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand. + Coordinates that the pallets stored in the racks have the proper block and date tags. + Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath. + Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators. + Assures that trash is removed from floor and properly handled. + Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product. + Ensures that all signage is correct and that the flyers' prices are reflected on the product. + Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising. + Performs additional duties, responsibilities and projects as assigned. + Performs weekly self audits on the perishable department. + Works different schedules as required. May be required to start before store opening and/or start later in order to close store and prepare for next business day. Other Responsibilities: + Performs other work-related duties as required and assigned. Education, Experience and Skills Required: + Bachelor's Degree, OR + High School Diploma or GED with at least 4 years experience in customer service, OR + Any appropriate combination of education and experience. + Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. + Ability to effectively present information and respond to questions from managers, clients, and general public + Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume. + Effective oral and written communication skills. + High level of interpersonal skills to handle sensitive and confidential situation and documentation. + Commitment to company values and strong customer orientation. + Computer Literacy Physical Requirements: + Lift/Carry Abilities (measured for maximum or average load) + Lift - 50 lbs + Carry strength (50' or less) - 50 lbs + Frequent lift/carry (> 12x/hour) - 50 lbs + Constant lift/carry (> 30x/hr) - 20 lbs + Push/Pull - 500lbs + Physical Aptitudes (rated based on level of skill involved) + Agility/dynamic balance 80-100% + Finger dexterity - 80-100% + Manual dexterity - 80 - 100% + Posture Tolerance (rated based on frequency or time involved) + Stand/walk - constantly + Reach above shoulder level - occasionally + Twist/turn head - constantly + Bend over/stoop - occasionally + Climb steps/ladder - occasionally + Kneel/squat - occasionally Work Environment: + Requires frequent exposure to cold temperatures + Equipment in motion (forklifts, electric pallet jacks, scooters) Acknowledgement: I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.
60d+ ago

Assistant Floor Manager

Restaurant Depot
Chantilly, VA
Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.
Essential Functions: + Ensure proper customer service and works to develop relationships with large customers. + Supervises Floor Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated. + Develops schedules, monitors performance and recommends the proper discipline as appropriate. + Trains employees in job responsibilities and safe operating procedures + Interviews candidates and recommends for hires. + Disciplines employees when necessary and recommends terminations. + Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits. + Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages. + Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions. + Supervises the receiving of products and ensures that the proper paperwork is completed. + Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made. + Supervises the ordering of products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand. + Coordinates that the pallets stored in the racks have the proper block and date tags. + Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath. + Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators. + Assures that trash is removed from floor and properly handled. + Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product. + Ensures that all signage is correct and that the flyers' prices are reflected on the product. + Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation, etc.) and creatively merchandises and sets up impulse areas for merchandising. + Performs additional duties, responsibilities and projects as assigned. + Performs weekly self audits on the perishable department. Other Responsibilities: + Performs other work-related duties as required and assigned. Education, Experience and Skills Required: + Bachelor's Degree, OR + High School Diploma or GED with at least 4 years experience in customer service, OR + Any appropriate combination of education and experience. + Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. + Ability to effectively present information and respond to questions from managers, clients, and general public + Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume. + Effective oral and written communication skills. + High level of interpersonal skills to handle sensitive and confidential situation and documentation. + Commitment to company values and strong customer orientation. + Computer Literacy Physical Requirements: + Lift/Carry Abilities (measured for maximum or average load) + Lift - 50 lbs + Carry strength (50' or less) - 50 lbs + Frequent lift/carry (> 12x/hour) - 50 lbs + Constant lift/carry (> 30x/hr) - 20 lbs + Physical Aptitudes (rated based on level of skill involved) + Agility/dynamic balance 80-119% + Finger dexterity - 80-119% + Manual dexterity - 80 - 119% + Posture Tolerance (rated based on frequency or time involved) + Stand/walk - constantly + Reach above shoulder level - occasionally + Twist/turn head - occasionally + Bend over/stoop - occasionally + Climb steps/ladder - occasionally + Kneel/squat - occasionally Work Environment: + Requires frequent exposure to cold temperatures + Equipment in motion (forklifts, electric pallet jacks, scooters) Acknowledgement: I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.
60d+ ago

Assistant Housekeeping Floor Manager

Mandarin Oriental Hotel Group
Washington, DC
Apply now Position: Assistant Housekeeping Floor Manager

Job no: 525431

Employment type Full time

Property / Office: Mandarin Oriental, Washington DC

Location: Washington, DC, United States

Department: Rooms, Housekeeping, Supervisory, Management (Manager)

The Company

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts. The Group now operates or has underdevelopment over 32 hotels with more than 11,000 rooms in 24 countries in key business and leisure destinations.

The Hotel

Our award winning property, in the nation's capital, is situated on D.C.'s growing South West waterfront. Commanding monumental views, the property offers 400 guest rooms including 54 suites, extensive event space, and our Forbes Four Star Rated Spa at Mandarin Oriental. Mandarin Oriental, Washington D.C. welcomes individuals who are guest centered and are committed to making a difference every day; continually getting better to keep us the best.

Mission

It is the mission and intent of this position that the incumbent will assist the Assistant Director of Housekeeping Operations and the Director of Housekeeping Operations in managing all aspects of the Housekeeping Department inclusive of all public areas as well as the uniform/laundry/valet facility. He/she assists in maintaining the highest standards of cleanliness in all guestrooms and public areas. Recommends and implements procedural changes. Performs routine administrative functions. Maintains Back of House & Housekeeping storage areas as directed.

Duties and Responsibilities

1. General Management:

* Responsible for providing guidance and upholding the standards for the Room Attendants on the guest floors.
* Assist the Director of Housekeeping Operations in implementing and maintaining the Legendary Quality Experiences throughout the department
* Identify and report any training and development needs among the team
* Conduct training of assigned team members
* Providing work performance feedback to line level colleagues
* Assist the Director of Housekeeping with the implementation of LRA guest survey and MOQA/LQE action plans to continuously improve guest satisfaction
* Assist in maintaining and ordering proper stock pars for the Room Attendants
* Performs a variety of other duties as assigned

2. Guestrooms and Floors:

* Perform daily inspection of assigned areas and guestrooms to ensure that the highest standards are met
* Monitor progress, ensure completion of deep cleaning program and assign tasks to housekeeping colleagues
* Assist with the oversight of the Perfect Rooms Program

3. Guests' Requests Handling:

* Respond to guest questions. Provide guest assistance, direction and information as requested. Conduct daily communication meetings
* Handle guest complaints and resolve immediately. Record complaint and action taken on the MOD log.
* Perform line level functions in emergency situations

Requirements

Mandatory

* A minimum of 1 year supervisory experience in the hotel setting is required.
* Ability to work a flexible schedule including mornings, afternoons, evenings, nights, weekends and holidays.
* Previous experience working in a luxury hotel environment.
* Computer literacy to include: Microsoft Word, Excel, PowerPoint, Microsoft Outlook, etc.
* Proven ability to work with a variety of different people and communicate clearly and effectively.
* Physically competent to stand/walk for 8+ hours per day; perform minor lifting/pulling/pushing of items and carts occasionally; ability to climb/descend stairs occasionally.
* Bachelor's degree in related field or equivalent related work experience is required.

Desirable

* Prior experience in a Union Hotel environment, strongly preferred
* Experience with hotel-specific software Springer-Miller and Timesaver preferred.
* Experience performing administrative tasks up to and including answering the telephone, dispatching calls, making signs, running reports, sending emails, and other tasks.
* Multi-lingual preferred.

Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position.

It is Company policy to comply with the Americans with Disabilities act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources.
13d ago

Regional Co-Creation Scrum Manager

HSBC
Remote or New York, NY
Some careers prize diversity more than others.

If you're looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC's Global Banking & Markets business is one of the largest of its kind in the world. It combines sophisticated 24-hour global coverage with a detailed knowledge of local markets. Products & services are offered through a network of more than 60 countries worldwide. The trading and sales forces attend to customers that include the world's central banks, international and local corporations, institutional investors, financial institutions and other market participants.

The Banking Strategy & Analytics team sits within the Banking Chief Commercial Office and seeks to drive the successful delivery of strategic business outcomes within agreed investment boundaries through efficient and effective project delivery.

As our Regional Co-creation Scrum Manager you will support and drive people and cultural transformation by adopting Agile ways of working and delivering change communications strategy. There are opportunities for a Scrum Master to implement and complete Scrum methodology.

This position will help lead large scale sophisticated global strategic change programmes and business transformations with the business and delivery partners. They act as a role model leading as one global team, demonstrating active leadership and communication. As a senior leader they need to be able to operate at executive level, across regions and global businesses.

You would also have end to end responsibility for all aspects of the Coverage Re-design's regional co-creation pod pillar, including definition, controlling, execution, change management and implementation. They are also responsible for effective handover to the business to support effective benefits realization. They work closely with the Portfolio Manager and Global Management Services team to ensure alignment of their programme with the wider change portfolio and the Group Strategy, Values and Behaviors.

The role holder may play people / team management role within the pillar programmes they work on and may have line management responsibility for a group of more junior resources within their resource pool (as related to their job family).

Who We Are

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We strive to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realize their ambitions.

At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our New York, New York office.

* A successful track record of working on complex projects and/or programmes, and utilising appropriate techniques and tools to ensure and measure success. Certified Scrum Master preferred.
* Experience and track record of designing and delivering change communications for large-scale transformation programmes.
* Able to build effective senior stakeholder relationships. Confidence to constructively challenge the agenda in order to help the business and technical teams deliver maximum value for each $ invested.
* Detailed and demonstrable knowledge of end-to-end Programme life cycle: business analysis, business and technical process change, test management, implementation and production transition.
* Highly energetic and resilient individual capable of managing significant Programme budgets to quality, time and scope.
* Strong strategic planning and execution skills, including business case development and benefits realisation.
* Very strong analytical and facilitation skills to ensure business needs and effective solutions can be quickly and clearly defined.
* Strong influencing skills and commercial awareness.
* Proven team building and leadership capabilities operating within a matrix organisation.
* Ability to operate across boundaries of location, business and technical change organisations, with broad infrastructure and business systems knowledge.
* Effective management of dependencies and interactions across associated and complimentary projects.
* Outstanding written/verbal communication and presentation skills
* Ability to lead and manage Project Managers and BAs, locally and globally, to ensure the highest standards of project delivery are achieved.
* Good knowledge of Financial Services industry and offerings.
* Considers a broader remit of the overall operating model (people, process, location....)

KEY SKILLS

* Complex problem-solving
* Ability to work with and lead a team and ability to adapt to a changing environment
* Leadership and able to build rapport with stakeholders
* Strong communication, advocacy and mobilisation skills
* Strong written and verbal communicator with experience in creating and curating content
* Experienced facilitator and moderator
* Innovation and growth mind-set
* Ability to multi-task effectively

Collaboration

* Bring the relevant business and functional stakeholders, resources and capabilities together around a clear objective
* Ensure that the Strategy objectives are clearly understood by all those working on the delivery and more broadly with wider stakeholders
* Generate strong and realistic business cases using business knowledge and ability to question and challenge, etc.
* Build and maintain effective partnerships between the business, products, functions and IT (depending on project)
* Develop and maintain effective senior stakeholder relationships across streams
* Foster global coordination and communication with FOTF Programme PMO Lead and with the leadership of the other FOTF pillars
* Ensure close coordination and collaboration with Support Functions

Execution

* Organise and lead targeted brainstorming workshops and solution prioritization
* Joint development with the business partners over a series of weeks and / or months
* Application of a rigorous approach to ensure the highest standards of strategy development, prioritisation and decision making by the programme Sponsors.
* Providing timely and accurate status reporting to key stakeholders and executives.

Monitoring/ Transparency

* Effectively manage all dependencies and interactions across the other Pillars and pods
* Monitor and track progress of all deliverables
* Manage and escalate risks and issues in a timely manner

Team Management

* Responsibility (through the matrix) for a pool of project resources including Coverage Re-design specialists, business analysts, technology leads and programme support teams.

This role will be based in the United States, however facing off to a global stakeholder audience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
New
6d ago

Co Manager

Ascena Retail Group
Tysons Corner, VA
At Ann Taylor, we believe in the modern woman's feminine strength, her remarkable willpower, her unapologetic independence and her strong sense of self and purpose. For over 60 years, we've passionately provided signature style so that she can navigate her world with confidence and ease. We are dedicated to integrating both style and soul into everything we do. It means delivering the remarkable quality she values - from fabric to wearability to fit - so that she is confident and stylish as she embraces every aspect of her full life. We are moved by how she shows up for others and are equally committed to showing up for her. Whether through ease of dressing, to delighting experiences, to our women-to-women community programs, we aspire to empower and support her always, with style and soul.

We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.

Ready to apply? We currently have an opportunity for a Co Manager to join our team located at our Store 2506-Tyson's Corner-ANN-Mc Lean, VA 22102.

In partnership with the Store Manager, direct all activities required to achieve all store goals, including financial objectives, client service, human resource management, operational controls, payroll and operating expenses, loss prevention, and merchandise presentation while driving both associate and client engagement.
Primary Responsibilities/Accountabilities:

* Partners with Store Manager to lead and direct all store activities
* Embraces our values & sets an example through his/her behaviors
* Responsible for compliance with all ANN INC. practices and procedures
* Additional responsibilities as assigned by the Store Manager

Direction/Revenue Generation:

* Directs client service efforts that are consistent with ANN INC. standards, to increase transactions and capture client opportunities
* Drives a business strategy to grow sales & profits and maximizes opportunities to generate additional store volume/revenue
* Understands how to maximize daily business by proactively managing team to embrace ANN INC. service standards while effectively performing Store Leadership responsibilities
* Drives toward store's achievement of quantifiable performance results (e.g. Net Sales, ROV, Conversion, DPT, UPT, Payroll, Inventory Shortage, Operational Assessments, and Credit Cards)
* Analyzes business reports to identify, gain understanding, and recommend solutions to missed opportunities and to positively impact store performance

People Management:

* Models ANN INC.'s Purpose, Values & Behaviors while holding associates responsible for their actions
* Fosters a client focused team environment by driving volume and anticipating clients' needs
* Assists with development of team to accomplish store's business objectives through recruitment, selection, coaching, investment, engagement, retention, and motivation
* Provides exceptional client service by role modeling the ANN INC. service standards. Takes responsibility to immediately address client concerns
* Participates in delivering an engaging assimilation and investment experience that is personalized and positions on Associate for excellence in fole and career progression over time through the use of ANN INC. tools
* Adheres to Human Resource standards by following the general practices outlined in Company policies, procedure, standards and guidelines
* Communicates appropriate goals, results (e.g. financial performance and productivity), and directives
* Actively manages associates' client service skills by providing informal and formal feedback
* Assists in the recruitment, attraction, selection, and hiring of diverse talent
* Holds self and associates accountable for achievement of financial results and statistical standards
* Constructively confronts and provides timely feedback to help resolve conflict
* Seeks a continuous learning environment by requesting input and involving others
* Treats others fairly and with respect, valuing differences; builds relationships based on an individual approach
* Assists in the development of associates by delegating appropriately and matching talents with tasks, while recognizing accomplishments
* Supports Store Manager to foster team commitment through building relationships and recognizing individual contributions
* Forms networking relationships with internal and external peers
* Shares information and communicates clearly and in an accessible manner to all levels
* Leads by effectively managing through change and adversity

Operational Excellence:

* Executes brand visual standards and standard operating procedures
* Prioritizes and leads execution of task directives within designated timeframes while using tools and resources to drive a high level of productivity (e.g. Price Changes, Mark Out of Stock (MOS), StyleFinders, Distributed Order Maintenance (DOM), Merchandising Needs, Payroll Adjustments, Processing of Shipment, Transfers, and Proper Claims Process)
* Adjusts weekly schedules as needed to maximize productivity and control payroll spend
* Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business
* Supports Loss Prevention practices and completes operational assessments to protect company assets
* Maintains the store's organization, appearance, and cleanliness according to SOP's
* Uses available resources to assist in executing tasks/directives
* Ensures compliance of with all policies, practices and procedures and all federal, state, and local laws
* Leverages tools, processes, and best practices to drive operational excellence and consistently execute SOP's

Product/Brand Management:

* Executes visual merchandising updates and product placement within corporate guidelines and maintains visual expectations as defined by the Visual Merchandising Standards
* Uses product knowledge tools to execute directives and interpret Store Sets
* Executes company brand initiatives to the physical store layout
* Supports continuous product movement based on company directives, client profile, and store sales
* Integrates strategic activity on the floor, which includes recovery and restocking
* Understands and can clearly articulate the company's band positioning
* Educates associates on marketing initiatives, product placement, lifestyle concepts, and product knowledge
* Applies knowledge of product with internal and external clients
* Represents the brand and hold associates accountable to expectations
* Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines
* Understands ANN INC.'s competitor and communicates competitive landscape

Position Requirements:

* Human Resources: Proven ability to recruit, develop, and retain team
* Client Service: Demonstrate ability to function as a role model, ensuring that the client remains the top priority
* Store Operations and Organization: Demonstrate ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
* Leadership: Ability to respectfully challenge and motivate associates
* Merchandising: Knowledge of visual standards and techniques
* Communication: Demonstration of strong verbal and written communication skills
* Business Analysis: Knowledge of store reports in order to maximize performance, drive volume, and react to trends in the business
* Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts. Must have open availability
* Physical: Ability to lift and carry up to 20 pounds occasionally, maneuver effectively around sales floor, stock room, and office

Educational Requirements and Experience:

* Minimum Requirements: Associates or Bachelors Degree preferred
* Supervisory/Management experience in the service industry preferred

Location:

Store 2506-Tyson's Corner-ANN-Mc Lean, VA 22102

Position Type:

Regular/Full time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
29d ago

Co Manager

Dynamite
McLean, VA
Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada's Top employers for Young people 2020! Be part of our team ! We are currently looking for an Associate Manager.

The Associate Manager reports to the Store Manager and participates in all the essential duties which contribute to the efficient and profitable operation of the store, in accordance with the Company policies and procedures.

The Associate Manager assists the Store Manager in leading the team and is responsible for all store operations. He/She leads by example in providing exceptional customer service and demonstrating brand selling skills in order to maximize sales and optimize the customer experience in the store.

The Associate Manager ensures that all elements of the Groupe Dynamite brand image and visual presentation requirements are understood and adhered to by the team. He/She works with the Manager and the DSS and provides feedback to help in decision making and driving business results.
Qualifications & competencies:

* 2 years retail experience with a minimum of 1 year management experience;
* High school diploma post-secondary education in business or related discipline, an asset;
* Highly goal-oriented;
* Dynamic and driven;
* Team player;
* Client-focused;
* Strong communication and coaching skills;
* Ability to organize, prioritize, delegate and follow up;
* Ability to resolve problems;
* Ability to lead;
* Pro-active and innovative;
* Computer literate (Microsoft Office).

Groupe Dynamite is committed to employment equity. Only retained candidates will be contacted for an interview.
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Average Salary For a Floor Manager

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Floor Manager is $48,723 per year or $23 per hour. The highest paying Floor Manager jobs have a salary over $64,000 per year while the lowest paying Floor Manager jobs pay $37,000 per year

Average Floor Manager Salary
$48,000 yearly
$23 hourly
Updated October 26, 2021
37000
10 %
48000
Median
64000
90 %

Highest Paying Cities For Floor Manager

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
San Francisco, CA
$55,910
$26.88
New York, NY
$53,191
$25.57
The Colony, TX
$48,991
$23.55
Oak Park, IL
$45,941
$22.09
Needham, MA
$40,516
$19.48

5 Common Career Paths For a Floor Manager

Manager

Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.

General Manager

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

Store Manager

A store manager is responsible for monitoring the daily operations, making sure of its smooth and efficient performance with the best services provided to the customers. Store managers' duty also includes tracking the budget of the store to ensure that all expenses are meeting the sales goals. A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as required.

Sales Manager

Sales managers are responsible for leading the organization's sales team. They oversee the progress and performance of the whole team, set area assignments to team members, and set weekly or monthly quotas. Sales managers oversee training team members during onboarding and providing further coaching to help them achieve their goals. They manage the challenges that team members may meet and help mitigate any problems that come along the way. Sales managers also set the strategic direction of the sales team and follow through by ensuring that the team's activities are in line with the goals.

Office Manager

Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well. They manage office supplies by managing inventory and procurement procedures. They also device filing systems, create needed and relevant office policies, and ensure that all the policies are being followed. As a way to make sure that the office is in top shape, office managers supervise most of the logistical aspects inside the office. They also provide support to both management teams and the rest of the employees. They often act as the bridge between the two and would sometimes even assist in the training of new employees.

Illustrated Career Paths For a Floor Manager