Floor Manager Resume Examples 2023

Research Summary. We analyzed 3,393 floor manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like McDonald's and Jetro Cash & Carry Enterprises. Here are the key facts about floor manager resumes to help you get the job:

The average floor manager resume is 290 words long
The average floor manager resume is 0.6 pages long based on 450 words per page.
Customer service is the most common skill found on a floor manager resume. It appears on 13.7% of resumes.

After learning about how to write a professional floor manager resume, you can make sure your resume checks all the boxes with our resume builder.

Floor Manager Resume Example


Nathan Powell Floor Manager Contact Information Chicago, IL (240) 555-7890 npowell@example.com Skills I-9 Fmla Disciplinary Procedures Paperwork Company Policies Human Resources Regular Basis POS Daily Operations Resources Intern Employment History Floor Manager 2018 - Present Walgreen Co Chicago, IL Traveled to several store locations to help oversee new store set up or old store improvements. Handled day-to-day store functions, including loss prevention. Provide strategic direction and manage all areas of resets, remodels, relocation, and new store openings. Helped open new store in area. Assistant Manager 2017 - 2018 Walgreen Co Chicago, IL Store honored with Flagship Award (highest in customer service) five quarters, as lead assistant manager. Ensued positive relations with customers through creative problem solving.Selected Contributions: Successfully met and surpassed sales goals for 2007. Human Resources Generalist 2015 - 2017 Menards Lansing, MI Ensured that all policies and procedures were consistently adhered to. Captured key feedback from employees during exit interviews. Participate in the Succession planning activities. Human Resources Internship (Part-Time) 2014 - 2015 Six Flags Springfield, MA Scanned, indexed, and filed records onto the ADP Clarify CRM database system. Developed and implemented policies and procedures. Prepared offer letters, new hire orientations, termination forms including separation notices and exit interviews. Education Certificate Human Services 2014 - 2015 Springfield College Springfield, MA


Kelly Allen Floor Manager Contact Info Columbia, SC (470) 555-7235 kallen@example.com Skills Customer ComplaintsGuest ServicePlanning ProcessEvent LogisticsSpecial EventsFuture EventsProduct QualityProduct KnowledgeComputer SystemDaily Operations Employment History Floor Manager 2018 - Present Walmart Columbia, SC Provide excellent customer service always putting customer before any task. Performed Blitz every holiday to ensure sales goals were met by the company. Maintain 100% compliance with company policies and procedures. Hold weekly meetings to recognize associate outstanding achievements, inform associates of sales goals, new products, and new information. Establish both weekly and monthly sales goals. Lead Server 2010 - 2018 IHOP Columbia, SC Worked as team player with other team members to ensure excellent customer service was provided at all times. train and coach new employees serve guest provide excellent customer service Used POS system to place orders, calculate bills and apply discounts. Event Coordinator 2006 - 2010 South Carolina Systems Columbia, SC Designed and implemented company- wide marketing projects including special events management, marketing promotions, and community-based programs. Managed and implemented special events for diabetes education and research organization in 8 states. Developed annual reports, event materials, emails, letters, and other internal and external communications. Manage the planning, implementation, and marketing of special events and promotions. Developed event strategy and implementation plans for statewide special events and created event ROI valuation processes. Server And Certified Trainer 2005 - 2006 Ruby Tuesday Columbia, SC Greeted customers and help with menu items. Assist servers in providing excellent guest service. Complete refunds when needed, assist and answer any customer complaints when assigned. Prioritized multiple orders, marketed menu items, answered questions quickly and communicated clearly to ensure repeat business. Demonstrate and promote teamwork through being an expert, a coach, role model and trainer for the other staff. Education High School Diploma 2005 - 2005


Sandra Ramirez Floor Manager Washington, DC sramirez@example.com (470) 555-0574 Experience Floor Manager 2019 - Present Enterprise Rent-A-CarWashington, DC Prepared invoices, monthly reports, and financial statements for monthly meetings. Analyzed reports and financial statements to determine opportunities for growth. Purchased and stocked merchandise Managed all customer complaints. Work with store management to ensure department is properly staffed at all times. Department Manager 2016 - 2019 WalmartWashington, DC Reviewed company compliance with all applicable customs laws and procedures. Meet/exceed established sales goals, profit increases, and car counts. Provided excellent customer service by identifying their needs and successfully resolving their requests and or issues following company expectations and guidelines. Coordinate the flow of goods from the stock room to the sales floor, and do merchandise replenishment. Used company reports and collaborated with team to meet weekly, monthly and quarterly sales goals. Buyer 2013 - 2016 Marriott InternationalWashington, DC Complete project purchase orders and ensure timely delivery of quality materials. Process purchase orders and price changes for Seafood. Managed and reduced AP discrepancies by verifying accuracy of price listed on purchase orders against price in system and supplier list. Created purchase requisitions, blanket and standard purchase orders. Assistant Buyer 2011 - 2013 Whole Foods MarketWashington, DC Increased annual sales 6.8% to over $43.9M Prepared monthly OTB, determined promotional pricing and permanent markdowns. Generated monthly floor plans that communicated product presentations on the sales floor. Achieved and exceeded monthly performance sales goals personally as well as store-wide. Contribute and assist with e-commerce aspects of brick and mortar chain. Skills Regular Basis Product Knowledge Vendor Performance Wal-Mart Valuable Input Customer Service Purchase Orders RFQ Paperwork Store Management Education Bachelor's Degree Sociology 2008 - 2011 University of Maryland - College ParkCollege Park, MD

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Floor Manager Resume templates

Zippia allows you to choose from different easy-to-use Floor Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Floor Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Floor Manager Resume Format And Sections

1. Add Contact Information To Your Floor Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Floor Manager Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Floor Manager Education

Majors

28.3%

7.4%

6.9%

5.2%

Floor Manager Resume Relevant Education Example #1

Certificate In Human Services 2014 - 2015

Springfield College Springfield, MA

Floor Manager Resume Relevant Education Example #2

High School Diploma 2002 - 2004

3. Next, Create A Floor Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Floor Manager Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
HR Skills
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
Payroll Skills
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
Product Knowledge Skills
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
POS Skills
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
Sales Floor Skills
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
Food Service Skills
The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Top Skills for a Floor Manager

Source: Zippia.com

Customer Service, 13.7%

Cleanliness, 11.6%

Pallets, 10.8%

HR, 7.9%

Other Skills, 56.0%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Floor Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Call Center Representative

TCF Financial

Processed customer deposits and loan payments.
Transferred applications from mainframe files to internet system for approval.
Presented voting information to shareholders via Avaya Aura telecommunications system; captured voting decisions of shareholders.
Navigated the computer system to operate numerous software applications to include the Internet, to troubleshoot customer issues and process orders.
Provided strong customer service by troubleshooting client's browser issues and website lockouts.

Work History Example # 2

Assistant Buyer

Burlington

Discussed seasonal plans with buyers.
Worked with SKU, Stock Ledger, Stock to Sales, Detail Analysis and Top Seller reports to monitor product performance.
Projected future sales & purchases to determine OTB budget for the season.
Managed open-to-buy and worked with planner on a weekly basis.
Managed OTB and monitored markups and markdowns.

Work History Example # 3

Server And Certified Trainer

Bertucci's

Learned Microsystems inputting orders proficiently, quickly, and correctly.
Trained new hires in respective positions and on company policies.
Developed excellent communication techniques with customers as well as fellow employees.
Learned Point of Sale (POS) system operation.
Worked the drive-thru taking orders and payment.

Work History Example # 4

Buyer

Reinhart Foodservice

Created procurement reporting for managers and buyers from ERP system with spend of $1,000,000,000 yearly.
Implemented multiple cost tracking and efficiency procedures within the Purchasing & Receiving division resulting in increased associate productivity and accuracy.
Reviewed and generated purchase orders using the AMOS (ERP) System to procure goods and materials for vessels.
Developed & maintained schedules, systems and procedures.
Purchased MRO items and Production component parts based on production requirement needs.

5. Highlight Your Floor Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your floor manager resume:

OSHA Safety Certificate
Certified Food Manager (CFM)
Food Safety Manager Certification
Certified Professional - Food Safety (CP-FS)
Certified Manager Certification (CM)
Certified Management Accountant (CMA)
Forklift Safety and Inspector
ServSafe Food Protection Manager Certification
Accredited Business Communicator (ABC)

More Certifications For Floor Manager

6. Finally, Add a Floor Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Floor Manager Resume Skills

Customer Service

Cleanliness

Pallets

Flyers

Safety Standards

Payroll

Product Knowledge

POS

Sales Floor

Fine Dining

Customer Complaints

Guest Service

Inventory Control

Food Service

Food Preparation

Loss Prevention

PowerPoint

Front Desk

Guest Satisfaction

Leadership

Sales Associates

Guest Complaints

Food Quality

Bartending

Bank Deposits

FOH

Excellent Guest

Customer Issues

Store Operations

Disciplinary Actions

Customer Relations

Staff Training

Guest Relations

Cash Drawers

Product Quality

Labor Costs

Restaurant Floor

Conflict Resolution

Quality Customer Service

Sales Reports

Inventory Management

Performance Reviews

Customer Inquiries

Staff Scheduling

Private Parties

Customer Orders

Food Orders

Private Events

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Floor Manager Jobs

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Updated May 19, 2023