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Floor runner skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical floor runner skills. We ranked the top skills for floor runners based on the percentage of resumes they appeared on. For example, 13.0% of floor runner resumes contained wine as a skill. Continue reading to find out what skills a floor runner needs to be successful in the workplace.

15 floor runner skills for your resume and career

1. Wine

Here's how floor runners use wine:
  • Cleaned tables & floor area also set silver ware, plates, & wine glasses in correct fine dining table positions.
  • Stocked bar with beer, wine, liquor and related supplies such as ice, glassware, napkins, or straws.

2. Bartending

Here's how floor runners use bartending:
  • Cash Handling, Cashing out Tickets, Working Lottery Machine, Cleaning, Bartending, Cooking Food.

3. Machine Operation

Here's how floor runners use machine operation:
  • Suggest selling and helping customers with gaming machine operations.

4. Math

Here's how floor runners use math:
  • Handle money transactions while doing math in my head.
  • Sorted mail (inbound and outbound) Skills Used Organizational Math Basic computer

5. Basic Math

Here's how floor runners use basic math:
  • Included running the till (using basic math, not a calculator), ordering supplies, nightly inventory, cleaning.
  • Used basic math to add up bill, accurately recorded customer orders.

6. Casino Floor

A casino floor is the part of the casino premises or facility where authorized casino games and activities take place and gaming machines or table games are installed and made available for use or gambling.

Here's how floor runners use casino floor:
  • Monitored casino floor operations in order to identify any irregular activity within the designated gaming area.
  • Manage guest relations on casino floor, paying jackpots, servicing slot machines, and addressing guest concerns and questions.

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7. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how floor runners use telephone calls:
  • Answer and screening telephone calls.
  • Answer and screening telephone calls.

8. Taps

Here's how floor runners use taps:
  • Shovel snow off sidewalks, and change out soda or taps on beer kegs.

9. Cash Handling

Here's how floor runners use cash handling:
  • Cash Handling, Customer Service, Machine Maintenance, Serve Food and Beverages
  • Cash handling and register experience and skills, beverage/snack request and delivery .

10. Customer Complaints

Here's how floor runners use customer complaints:
  • Handled customer complaints Assisted customers with purchases Correctly journalize cash intake Team player
  • Provided exceptional customer service, and quickly and successfully resolved customer complaints.

11. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how floor runners use drink orders:
  • Take and make drink orders for players.
  • Take food orders and supply snacks,meals, and drinks to players./Prepare all drink ordersthat were received.

12. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how floor runners use customer service:
  • Delivered food within the restaurant with exceptional customer service.
  • Provided excellent customer service in fast-paced casino atmosphere.

13. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how floor runners use sales floor:
  • Make sure my runners and following DOR regulations Counting out Bingo sheets, cash and overseeing the sales floor
  • Process and stocking of merchandise according to SOP guidelines Assist customers while multi-tasking recovery of the sales floor.

14. Players Club

Here's how floor runners use players club:
  • Offer snacks and or a beverage and sign them in to our Players Club.
  • Promote and explain machines, games, and players club.

15. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how floor runners use pos:
  • Used POS regularly, served all guests drinks and snacks in a timely matter, stocked and cleaned at each shift.
  • Operated a POS system to itemize and complete an average of number customer purchases.
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List of floor runner skills to add to your resume

Floor runner skills

The most important skills for a floor runner resume and required skills for a floor runner to have include:

  • Wine
  • Bartending
  • Machine Operation
  • Math
  • Basic Math
  • Casino Floor
  • Telephone Calls
  • Taps
  • Cash Handling
  • Customer Complaints
  • Drink Orders
  • Customer Service
  • Sales Floor
  • Players Club
  • POS

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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