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Become A Floor Staff

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Working As A Floor Staff

  • Performing General Physical Activities
  • Handling and Moving Objects
  • Inspecting Equipment, Structures, or Material
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Outdoors/walking/standing

  • $18,783

    Average Salary

What Does A Floor Staff Do

Janitors and building cleaners keep many types of buildings clean, orderly, and in good condition.

Duties

Janitors and building cleaners typically do the following:

  • Gather and empty trash
  • Sweep, mop, or vacuum building floors
  • Clean restrooms and stock them with supplies
  • Lock doors to secure buildings
  • Clean spills and other hazards with appropriate equipment
  • Wash windows, walls, and glass
  • Order cleaning supplies
  • Make minor building repairs
  • Notify managers when a building needs major repairs

Janitors and building cleaners keep office buildings, schools, hospitals, retail stores, hotels, and other places clean, sanitary, and in good condition. Some only clean, while others have a wide range of duties.

In addition to keeping the inside of buildings clean and orderly, some janitors and building cleaners work outdoors, mowing lawns, sweeping walkways, and removing snow. Some workers also monitor the building’s heating and cooling system, ensuring that it functions properly.

Janitors and building cleaners use many tools and equipment. Simple cleaning tools may include mops, brooms, rakes, and shovels. Other tools may include snowblowers, floor buffers, and carpet extraction equipment.

Some janitors are responsible for repairing minor electrical or plumbing problems, such as leaky faucets.

The following are examples of types of janitors and building cleaners:

Building superintendents are responsible for maintaining residential buildings, such as apartments and condominiums. Although their duties are similar to those of other janitors, some building superintendents also help collect rent and show vacancies to potential tenants.

Custodians are janitors or cleaning workers who typically maintain institutional facilities, such as public schools and hospitals.

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How To Become A Floor Staff

Most janitors and building cleaners learn on the job. Formal education is not required.

Education

Janitors and building cleaners do not need any formal educational credential. However, high school courses in shop can be helpful for jobs involving repair work.

Training

Most janitors and building cleaners learn on the job. Beginners typically work with a more experienced janitor, learning how to use and maintain equipment such as vacuums, floor buffers, and other tools. On the job, they also learn how to repair minor electrical and plumbing problems.

Licenses, Certifications, and Registrations

Although not required, certification is available through the Building Service Contractors Association International, the International Executive Housekeepers Association, and ISSA—The International Sanitary Supply Association. Certification can demonstrate competence and may make applicants more appealing to employers.

Important Qualities

Interpersonal skills. Janitors and building cleaners should get along well with their supervisors, other cleaners, and the people who live or work in the buildings they clean.

Mechanical skills. Janitors and building cleaners should understand general building operations. They should be able to make routine repairs, such as repairing leaky faucets. 

Physical stamina. Janitors and building cleaners spend most of their workday on their feet, operating cleaning equipment and lifting and moving supplies or tools. As a result, they should have good physical stamina.

Physical strength. Janitors and building cleaners often must lift and move cleaning materials and heavy equipment. Cases of liquid cleaner and trash receptacles, for example, can be very heavy, so workers should be strong enough to lift them without injuring their back.

Time-management skills. Janitors and building cleaners should be able to plan and complete tasks in a timely manner.

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Floor Staff jobs

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Floor Staff Demographics

Gender

Female

50.4%

Male

47.9%

Unknown

1.7%
Ethnicity

White

77.8%

Hispanic or Latino

13.3%

Asian

6.8%

Unknown

1.6%

Black or African American

0.5%
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Languages Spoken

Spanish

66.5%

French

6.9%

Japanese

4.0%

German

2.9%

Russian

2.9%

Italian

2.9%

Mandarin

1.7%

Tagalog

1.7%

Portuguese

1.2%

Bulgarian

1.2%

Chinese

1.2%

Greek

1.2%

Arabic

1.2%

Cantonese

1.2%

Swedish

0.6%

Croatian

0.6%

Vietnamese

0.6%

Lithuanian

0.6%

Ilocano

0.6%

Carrier

0.6%
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Floor Staff Education

Schools

Northern Virginia Community College

7.2%

University of Nevada - Las Vegas

6.3%

Virginia Commonwealth University

5.9%

Florida State University

5.9%

University of North Carolina at Greensboro

5.4%

Montgomery College

5.4%

University of Phoenix

5.4%

College of Southern Nevada

5.4%

Georgia State University

5.0%

Oregon State University

5.0%

Towson University

5.0%

University of Tennessee - Knoxville

4.5%

University of Central Florida

4.5%

University of California - Davis

4.5%

Southern New Hampshire University

4.5%

Trident Technical College

4.1%

Middle Tennessee State University

4.1%

Old Dominion University

4.1%

Diablo Valley College

4.1%

North Carolina State University

4.1%
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Majors

Business

16.9%

Psychology

9.3%

Communication

8.4%

Criminal Justice

7.0%

Photography

6.6%

Nursing

6.2%

Kinesiology

5.6%

General Studies

4.1%

English

4.0%

Graphic Design

3.7%

Computer Science

3.6%

Fine Arts

3.3%

Biology

3.3%

Liberal Arts

3.3%

Accounting

3.3%

Medical Assisting Services

2.7%

History

2.6%

Health Care Administration

2.3%

Political Science

2.2%

Management

2.0%
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Degrees

Bachelors

44.8%

Other

30.9%

Associate

14.8%

Masters

4.5%

Certificate

3.4%

Diploma

0.8%

Doctorate

0.4%

License

0.3%
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Top Skills for A Floor Staff

CustomerServiceSkillsConcessionStandPOSDoorConcessionItemsMovieTicketsTicketSalesPhoneCallsAdmissionTicketsFoodItemsMovieTheaterTheaterCleanlinessGiftCardsFoodPreparationJanitorialGuestServiceCustomerComplaintsConcessionSalesEntertainmentEventsCommunicationSkills

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Top Floor Staff Skills

  1. Customer Service Skills
  2. Concession Stand
  3. POS
You can check out examples of real life uses of top skills on resumes here:
  • Utilized customer service skills by helping customers in as many ways I could.
  • Balanced cash register in box office and concession stands.
  • Position required excellent customer service in order to ensure quality guest experience resulting in repeat business.
  • Greet customers at the door and check ID's with good customer service.
  • Monitored, counted and controlled inventory by rotating concession items to prevent spoilage, and restocked materials and supplies.

Top Floor Staff Employers

Floor Staff Videos

Nurse (Medical/Surgical unit), Career Video from drkit.org

Career Advice on becoming a Television Producer by Natalie M (Full Version)

A Day in the Life of Inside Sales at SAP

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