Become A Floor Supervisor

* Manage and control costs within the cell
* Grow and sustain operational effectiveness by achieving monthly and annual operational targets: Revenue, Inventory, Quality,
* ACE, TAT, CSL and, EH&S
* Develop talent through coaching, mentoring and cross-functional training of high potential employees.
* Comply with all of UTC/UTAS guidelines and procedures, regulations, in regards to Employee Relations, Code of Ethics and
* safety regulations.
* Maintain an engaged workforce and increase the employee engagement scores in collaboration with the team members.
* Manage the departmental Salary Planning budget as well as the Overtime for shop personnel (payroll/time management system).
* Identify personnel training needs per Training Program Manual requirements.
* Lead ACE and Quality Clinic initiatives.
* Comply with all customer, regulatory, industry and company requirements.
* Review, approve, and execute Miramar’s policies, plans programs and other initiatives.
* Support all audits (FAA, Quality, etc.)
* Resolve all customer and employee’s issues in a timely manner.
* Assist in the management/planning of long and short term business development plans.
* Education / Certifications
* Bachelor’s degree in business administration or related field., Master's preferred but not required.
* Mechanic Certificate (Aviation Industry) or Repairman Certificate per 14 CFR Part 65 preferred but not required.
* Experience / Qualifications
* Strong communication and listening skills.
* Focus on results
* Customer Focused
* Must enjoy working in a team environment (Team player)
* Strong Analytical Skills
* Able to adapt to varying business demands
* Good business judgment
* Ethical Conduct
* Excellent interpersonal skills, high emotional intelligence
* EEO/AAP Statement
* United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer.
* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class

* Responsible for opening and closing the building according to expectations of the management team
* Oversee the sanitation of work stations including floors, worktables, walls, refrigerators, meat blocks, equipment, and utensils
* Ensure all staff on duty are properly trained and adhere to cash handling standards
* Responsible for making sure the staff uses correct portions when preparing and serving items
* Follow and direct others in the standards for product merchandising, line display, stocking, storing of products and distribution of marketing material
* Ensure the staff appropriately logs and disposes of waste, follow 5P process including recipe standards
* Responsible for cash handling, safe verification and daily deposits
* Responsible for Work Force Management scheduling, editing, keying exceptions and approving time
* Knowledge of Labor Scheduling Report, Labor Scheduling Tool, and Labor Tracking Tool
* Delegates tasks to employees as necessary
* Assist managers with employee discipline sessions, attendance logs, and maintains up-to-date contact information
* Monitor theft in the location and report incidents to managers
* Ensure uniform compliance of the staff members
* Maintain a safe work environment by enforcing all safety standards
* Understand the proper use of and storage of chemicals used in the location.
* Be familiar with the chemical SDS book and its contents
* Daily use of the correct PPE for the task assigned
* Report all injuries immediately to your manager and/or supervisor
* Knowledge of QA Audit
* Additional Job Functions:
* Cross-train at other positions in the location
* Work at other stations and in other departments as necessary
* Completion of any task requested by a supervisor or member of the Aramark management team.
* Supervisory Responsibilities:
* Oversees and directs staff to ensure timely and effective service of customers

* Assist Store Management with generating sales potential
* Demonstrate effective written and verbal communication skills
* Ensure customer service is the #1 priority
* Effectively supervise the sales floor to ensure customer/associate awareness at all times
* Provide relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling, and sales floor etiquette
* Escalate performance concerns to upper management
* Maintain store appearance to reflect company standards
* Ensure that store staff is treated professionally, courteously and respectfully
* Participate in the training and developing Sales Associates while on the sales floor
* Partner with associates in order to achieve sales goals and KPIs
* Offer outstanding customer service
* Assist in keeping the store clean and organized
* Assist with store security, including checking bags and monitoring fitting rooms
* Perform all point of sale tasks, including counting cash and customer purchases.
* In absence of store management, responsible for processing post-void transactions, authorizing promotional discounts and employee sales
* Provide direction to associates on the sales floor, manage rest and meal break schedules and ensure that all zones are covered
* Completion of the Floor Supervisor three month training program
* Open and close the store after successful completion of the three month training program (some exceptions for emergencies or like situations)
* Drive sales by providing customers with product knowledge
* Additional duties as required

* Providedirectionand guidance to Sales Associates to ensure efficient and effective floor operations, customer service, coverage, and execution of visual standards.
* Train Sales Associates on product knowledge and store procedures such as cash register transactions, product flow procedures, and visual standards
* Supervise and authorize cash register transactions made by Sales Associates.
* Performopening and closing procedures such as balancing registers, preparing cash bags, and activating security system.
* Performexcellentcustomer service by assisting customers with questions, concerns and product information
* Provideefficient order management from placement of orders to delivery of goods.
* Createandmaintain an environment of strong sales and exceptional customer service through teamwork, coaching associate and leading by example.
* Maintain a high professional standard of individual behavior by demonstrating respect, courtesy, and professionalism to align with Columbia Sportswear Company expectations.
* Performotherduties as assigned

* Providing prompt, efficient and exceptional service within our customer-oriented environment in order to insure an excellent experience at American Girl Place
* Providing a high level of customer service ensuring an excellent experience at American Girl Place for all customers
* Preparing department work schedule
* Partnering with Retail, Visual and Operations teams to maintain visual standards
* Assisting with the training and supervision of department staff