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Floor supervisor vs floor manager

The differences between floor supervisors and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a floor supervisor and a floor manager. Additionally, a floor manager has an average salary of $43,813, which is higher than the $27,963 average annual salary of a floor supervisor.

The top three skills for a floor supervisor include sales floor, keep management and product knowledge. The most important skills for a floor manager are customer service, cleanliness, and pallets.

Floor supervisor vs floor manager overview

Floor SupervisorFloor Manager
Yearly salary$27,963$43,813
Hourly rate$13.44$21.06
Growth rate-6%
Number of jobs321,113442,213
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 49%
Average age4343
Years of experience66

What does a floor supervisor do?

A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees. A floor supervisor must be knowledgeable in booking and checking-in guests and resolve complaints using his/her conflict resolution skills. Also, a floor supervisor should have an associate's degree in hospitality management.

What does a floor manager do?

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.

Floor supervisor vs floor manager salary

Floor supervisors and floor managers have different pay scales, as shown below.

Floor SupervisorFloor Manager
Average salary$27,963$43,813
Salary rangeBetween $21,000 And $35,000Between $32,000 And $58,000
Highest paying CityRiverhead, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyAspen SnowmassOil States International
Best paying industryManufacturingTelecommunication

Differences between floor supervisor and floor manager education

There are a few differences between a floor supervisor and a floor manager in terms of educational background:

Floor SupervisorFloor Manager
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Floor supervisor vs floor manager demographics

Here are the differences between floor supervisors' and floor managers' demographics:

Floor SupervisorFloor Manager
Average age4343
Gender ratioMale, 48.8% Female, 51.2%Male, 56.1% Female, 43.9%
Race ratioBlack or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.9% White, 61.2% American Indian and Alaska Native, 0.7%Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between floor supervisor and floor manager duties and responsibilities

Floor supervisor example responsibilities.

  • Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
  • Execute food preparation under rush conditions, consistently deliver excellent customer service, and maintain store cleanliness and personal hygiene requirements.
  • Perform opening and closing of store and POS, count funds and make bank deposits, generate sales reports.
  • Handle parking ticket transactions and complete daily business paperwork.
  • Regulate operations including cleanliness, organization, staffing and revenue requirements.
  • Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.
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Floor manager example responsibilities.

  • Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
  • Present PowerPoint presentations and lead skill stations.
  • Organize and run all managerial duties thru out the the store.
  • Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
  • Work on POS registers.-Open/Close Store.- Lead employees in task procedures and guide them in helping customers.- Make deposits to bank.
  • Structure and facilitate all training classes along with creating necessary Powerpoint presentations for class.
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Floor supervisor vs floor manager skills

Common floor supervisor skills
  • Sales Floor, 17%
  • Keep Management, 15%
  • Product Knowledge, 9%
  • Store Management, 6%
  • Develop Proficiency, 4%
  • Inventory Management, 4%
Common floor manager skills
  • Customer Service, 14%
  • Cleanliness, 12%
  • Pallets, 11%
  • HR, 8%
  • Flyers, 5%
  • Safety Standards, 5%