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The differences between floor supervisors and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a floor supervisor and a floor manager. Additionally, a floor manager has an average salary of $43,813, which is higher than the $27,963 average annual salary of a floor supervisor.
The top three skills for a floor supervisor include sales floor, keep management and product knowledge. The most important skills for a floor manager are customer service, cleanliness, and pallets.
| Floor Supervisor | Floor Manager | |
| Yearly salary | $27,963 | $43,813 |
| Hourly rate | $13.44 | $21.06 |
| Growth rate | - | 6% |
| Number of jobs | 321,113 | 442,213 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 49% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees. A floor supervisor must be knowledgeable in booking and checking-in guests and resolve complaints using his/her conflict resolution skills. Also, a floor supervisor should have an associate's degree in hospitality management.
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
Floor supervisors and floor managers have different pay scales, as shown below.
| Floor Supervisor | Floor Manager | |
| Average salary | $27,963 | $43,813 |
| Salary range | Between $21,000 And $35,000 | Between $32,000 And $58,000 |
| Highest paying City | Riverhead, NY | San Francisco, CA |
| Highest paying state | New York | California |
| Best paying company | Aspen Snowmass | Oil States International |
| Best paying industry | Manufacturing | Telecommunication |
There are a few differences between a floor supervisor and a floor manager in terms of educational background:
| Floor Supervisor | Floor Manager | |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | SUNY College of Technology at Delhi |
Here are the differences between floor supervisors' and floor managers' demographics:
| Floor Supervisor | Floor Manager | |
| Average age | 43 | 43 |
| Gender ratio | Male, 48.8% Female, 51.2% | Male, 56.1% Female, 43.9% |
| Race ratio | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.9% White, 61.2% American Indian and Alaska Native, 0.7% | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 9% |