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Floor supervisor hiring summary. Here are some key points about hiring floor supervisors in the United States:
Here's a step-by-step floor supervisor hiring guide:
A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees. A floor supervisor must be knowledgeable in booking and checking-in guests and resolve complaints using his/her conflict resolution skills. Also, a floor supervisor should have an associate's degree in hospitality management.
First, determine the employments status of the floor supervisor you need to hire. Certain floor supervisor roles might require a full-time employee, whereas others can be done by part-time workers or contractors.
You should also consider the ideal background you'd like them a floor supervisor to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a floor supervisor that fits the bill.
The following list breaks down different types of floor supervisors and their corresponding salaries.
| Type of Floor Supervisor | Description | Hourly rate |
|---|---|---|
| Floor Supervisor | $10-16 | |
| Department Lead | A department lead's responsibilities will vary in an organization or company. It will, most of the time, revolve around overseeing the progress of work in a particular area and evaluating department staff's performance... Show more | $10-37 |
| Store Leader | Store Leaders are employees in a company's retail outlet. They manage everything related to the store... Show more | $13-23 |
Including a salary range in the floor supervisor job description is a good way to get more applicants. A floor supervisor salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.
For example, the average salary for a floor supervisor in Louisiana may be lower than in New York, and an entry-level engineer typically earns less than a senior-level floor supervisor. Additionally, a floor supervisor with lots of experience in the field may command a higher salary as a result.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York | $35,374 | $17 |
| 2 | Massachusetts | $33,950 | $16 |
| 3 | California | $33,601 | $16 |
| 4 | Washington | $32,749 | $16 |
| 5 | Texas | $31,462 | $15 |
| 6 | Arizona | $30,326 | $15 |
| 7 | Colorado | $29,789 | $14 |
| 8 | Oregon | $29,519 | $14 |
| 9 | Georgia | $29,370 | $14 |
| 10 | Illinois | $29,111 | $14 |
| 11 | Kansas | $27,866 | $13 |
| 12 | Nevada | $27,073 | $13 |
| 13 | Missouri | $26,943 | $13 |
| 14 | New Mexico | $26,580 | $13 |
| 15 | Michigan | $26,520 | $13 |
| 16 | North Carolina | $26,499 | $13 |
| 17 | Florida | $26,229 | $13 |
| 18 | Mississippi | $25,808 | $12 |
| 19 | Ohio | $25,460 | $12 |
| 20 | South Carolina | $24,963 | $12 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Aspen Snowmass | $43,299 | $20.82 | 6 |
| 2 | GPAC | $42,183 | $20.28 | |
| 3 | Wyndham Hotels & Resorts | $34,480 | $16.58 | |
| 4 | Nugget Casino Resort | $34,146 | $16.42 | |
| 5 | Four Seasons Hotels and Resorts | $33,837 | $16.27 | 2 |
| 6 | Brigham Young University | $33,495 | $16.10 | 1 |
| 7 | Fantasy Springs Resort Casino | $33,419 | $16.07 | 4 |
| 8 | Northern Quest Resort & Casino | $32,792 | $15.77 | |
| 9 | Montage Hotels & Resorts | $32,551 | $15.65 | 5 |
| 10 | Compass Group USA | $32,454 | $15.60 | 1,117 |
| 11 | The Judge Group | $32,065 | $15.42 | |
| 12 | Suquamish Clearwater Casino Resort | $31,364 | $15.08 | |
| 13 | Tulalip Resort Casino | $31,165 | $14.98 | 8 |
| 14 | Willow Valley Communities | $31,074 | $14.94 | |
| 15 | Timberland | $31,015 | $14.91 | 12 |
| 16 | Eldorado Resorts | $30,812 | $14.81 | |
| 17 | H&K Group | $30,405 | $14.62 | |
| 18 | Center for Families & Children Inc. | $30,393 | $14.61 | |
| 19 | Diamond Jo Casino | $30,293 | $14.56 | 1 |
| 20 | Chukchansi Gold Resort & Casino | $30,276 | $14.56 | 3 |
A good floor supervisor job description should include a few things:
Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a floor supervisor job description:
There are various strategies that you can use to find the right floor supervisor for your business:
During your first interview to recruit floor supervisors, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.
Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've selected the best floor supervisor candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.
It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.
To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.
Before you start to hire floor supervisors, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire floor supervisors pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.
You can expect to pay around $27,963 per year for a floor supervisor, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for floor supervisors in the US typically range between $10 and $16 an hour.