Floor Supervisor Resume Examples 2023

Research Summary. We analyzed 4,515 floor supervisor resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like McDonald's and Kroger. Here are the key facts about floor supervisor resumes to help you get the job:

The average floor supervisor resume is 273 words long
The average floor supervisor resume is 0.6 pages long based on 450 words per page.
Sales floor is the most common skill found on a floor supervisor resume. It appears on 17.0% of resumes.

After learning about how to write a professional floor supervisor resume, you can make sure your resume checks all the boxes with our resume builder.

Floor Supervisor Resume Example


Kevin Baker Floor Supervisor Contact Information Woonsocket, RI (800) 555-0688 kbaker@example.com Skills Automotive Parts Car Parts Safety Standards Specific Direction Company Standards Regular Basis Filling Orders SPC Assembly Line Safety Procedures Employment History Floor Supervisor 2020 - Present CVS Health Woonsocket, RI Unloaded delivery trucks, separated merchandise accordingly and delivered to sales floor. Trained employees in work and safety procedures and company policies in regards to photo operations. Machine Operator 2010 - 2020 Walmart Chicago, IL Fork Lift operator Pallet Jack driver Shipping/Receiving *Traveled around various states as a Trainer Used heavy machinery (forklift, pallet jack, etc.) Inspect car parts to ensure they met all of the company guidelines and report findings Operated hand tools, including trimming knives and rubber mallets. Stocker 2009 - 2010 Walmart Chicago, IL Stocked sales floor and freezers with produce while performing quality assurance by discarding spoiled goods. Complied and maintained non-monetary reports and records stock shelves. Stock shelves with store product so that the store is ready for morning customers. State College, PAStock shelves, unload trucks, customer service Sales/Stock Associate 2007 - 2009 Gap New York, NY Worked backroom and sales floor. Water Tower) Guided customers where specific store items were located, providing great customer service. Used cash register POS and credit card machines to ring up customers and also refund returns and exchanges. Provided daily customer service interaction to customers by promotion of merchandise, new credit accounts. Education High School Diploma 2007 - 2007


Harold Freeman Floor Supervisor Contact Info New York, NY (540) 555-4279 hfreeman@example.com Skills Night AuditProper DepartmentsStore ShelvesCompany StandardsProduction SheetsTaking MessagesGuest ServiceRepeat BusinessPOSPurchase Orders Employment History Floor Supervisor 2020 - Present Starbucks New York, NY Mentored new hires by positively reinforcing successful performance, giving respectful and encouraging feedback as needed. Maintained a clean store based on government regulations for food service standards. Ordered food products and necessary paper products (cups and lids) daily and verified incoming daily and weekly shipments. Manage inventory to retain a sustainable stock of supplies and food products on hand. Completed new hire paperwork and also trained new cashiers. Receptionist 2018 - 2020 H&R Block Indianapolis, IN Used Client Care software programs and computer systems to resolve and track client issues. Greeted customers and callers and arranged appointments within a high volume environment and also managed office calender for employees/manager. cashier answer phones making appts greeting clients faxing copying data entry ms word ms powerpoint ms excel Warehouse Worker 2017 - 2018 Walmart Chicago, IL Maintained OSHA requirements at all times. Process clothes by taking them out of the boxes/packaging and hanging them Work freight Zone/front face operate pallet jack unload trucks pick/pack Unload trucks, inventory, bring freight to the floor and stock it. Scan and count merchandise accurately on the sales floor and receiving area. Night Stocker 2014 - 2017 Walmart Chicago, IL unload and load freight trailers, transfer pallets of merchandise to sales floor, stock shelves Find my assigned pallets for the night stock them and then zone the assigned aisles. Provide customer service Stock merchandise and face shelves Assist with inventorying back stock Stock store shelves in my department with all merchandise provided to me for my department. Education High School Diploma 2014 - 2014


Samuel Watkins Floor Supervisor Woonsocket, RI swatkins@example.com (860) 555-5426 Experience Floor Supervisor 2018 - Present CVS HealthWoonsocket, RI Worked with store management and crews to ensure pleasant shopping experiences for patrons entering the store. Provided overall store management, supervision and policy implementation. Security Officer 2015 - 2018 Universal Protection ServiceCharlotte, NC Enforce rules, regulations, policies, procedures, and respond to emergency situations requiring security assistance. Unarmed security / club related field Archangel 444 Metropolis Dr B-201, Nashville, TN 37211 [ ] - [ ] Send emails , Create daily activity reports.Respond to emergencies write proper Incident reports.Lead crew on graveyard shift. Office Assistant 2013 - 2015 Randstad USAAtlanta, GA Assist with data entry as required. Input data into a computer system via 10 key entries. Use Microsoft Outlook to maintain total communication between all offices, vendors and manufacturers. Provide superior customer service while answering high-volume multi-line phone system. Hostess Cashier 2008 - 2013 WalmartJacksonville, FL Cooked and prepared food for deli bar, maintained appropriate food temperatures and made specialty orders for customers. Receive payment by cash, check, credit cards, and vouchersProcess merchandise returns and exchangesStock shelvesResolve customer complaints Prepare deli products by cutting, slicing and cubing them according to provided instructions. Placed returns and unwanted merchandise on the sales floor, ensuring all tags were visible on the products. Skills Regular Basis Kitchen Equipment Successful Performance Communication Property Damage Sales Floor Store Management Unsafe Conditions Criminal Acts Seat Guests Education High School Diploma 2008 - 2008

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Floor Supervisor Resume templates

Zippia allows you to choose from different easy-to-use Floor Supervisor templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Floor Supervisor resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Entry level Floor Supervisor Resume example


Mark Murphy Floor Associate Contact Info Bentonville, AR (290) 555-8347 mmurphy@example.com Skills New MerchandiseRossStock ShelvesPOSStainless SteelSales TransactionsToilet PaperHand TrucksGreeting CustomersCustomer Service Employment History Floor Associate 2020 - Present Walmart Bentonville, AR Change signage and promotional sales on the sales floor. Handled all telephone communication and directed customers to the department requested. Make provision for a quality customer service delivery 2. Organized and maintained store products * Stocked new merchandise * Priced store products Model/Sales Associate 2019 - 2020 Old Navy New York, NY Cash out at point of sale, and recovery of sales floor. Stock shelves/floor and fitting room associate. Perform facials specialized to customers' needs Make-up application Retail sales for Aveda skin and hair care products Provide excellent customer service and keep the store clean and presentable. Cleaning Crew Member 2013 - 2019 ABM Janitorial Services - Northeast New York, NY Gather and empty trash also operating garbage disposal. Empty trash containers and take out the trash. Vacuum and buff floors, shampoo carpets, use steam cleaners, mop, and sweep apartment buildings. Education High School Diploma 2013 - 2013


Albert Lawson Floor Associate Contact Information Houston, TX (810) 555-5369 alawson@example.com Skills Sales Floor Service Desk New Merchandise Stock Shelves Company Policies Sales Goals Display Cases Menu Items Customer Orders Customer Service Employment History Floor Associate 2011 - Present Aramark Houston, TX Stand Leader/Cashier/Counter/ Retail Sales Associate Worked as cashier to process customers financial transactions. Assisted customers with merchandise selection and completed retail sales transactions Stocked merchandise on the sales floor and assisted with concerts Greet customers courteously and cater to their special requests, needs and complaints. Addressed customer inquiries and resolved customer complaints. Floor Associate 2007 - 2011 Marshall's Houston, TX Adhere to Loss Prevention procedures. Maintained prices daily and handled customer transactions Maintained familiarity with the latest jewelry styles and fashion through regular review of trade publications and other catalogues. Assisted in the execution of merchandizing and operational functions to company standards within sales floor areas where assigned. Cashier Associate 2005 - 2007 Walmart San Antonio, TX Assist customers with any help they may need with a positive attitude. Process merchandise returns/exchanges; Issue receipts, refunds, credit, or change to customers. Greet customers in a friendly, professional manner and provide quick, responsive customer service. Operate cash machine and handle cash Show great customer service Answering multiple lines and Transferring phone calls Education High School Diploma 2005 - 2005


Mary Ross Floor Associate New York, NY mross@example.com (310) 555-3618 Experience Floor Associate 2014 - Present Macy'sNew York, NY Stocked and replenished sales floor. Worked with registers and MPOS system. Worked in sales and customer service in a variety of departments during an extremely busy sales season. Implemented a jewelry security checklist for high ticket jewelry items. Cashier/Merchandiser 2008 - 2014 Burger KingNew York, NY Maintain a positive attitude at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging anf dining facilities. Assisted in kitchen with food preparation. Stock Shelves from shipping trucks Traveled to other locations and train other emplyees. Server Assistant 2005 - 2008 Chili'sPhiladelphia, PA Assisted guests with making menu choices, by maintaining knowledge of current menu items. Maintained area and station cleanliness Improved customer service Trained new employees Completed Server Sales Goals Managed liquor inventory Worked as team player with other team members to ensure excellent customer service was provided at all times. Commended for multitasking abilities; frequently assigned to a large section Handled food substitutions and special requests efficiently Skills Stock Shelves Bank Deposits Jewelry Guest Service Sales Transactions Sales Floor Pallet Jack POS RUN Food Customer Orders Education High School Diploma 2005 - 2005

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How to make a job-winning resume:

Make sure to list hard and soft skills that are relevant to the position you're applying for on your resume. The top skills that floor supervisors should have on their resume are: sales floor, keep management, product knowledge.
If you're applying for an entry-level floor supervisor position and you have no work experience, you can include relevant classes you took in school.

Floor Supervisor Resume Format And Sections

1. Add Contact Information To Your Floor Supervisor Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Floor Supervisor Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Floor Supervisor Education

Majors

28.1%

7.0%

7.0%

6.9%

Floor Supervisor Resume Relevant Education Example #1

High School Diploma 2007 - 2009

Floor Supervisor Resume Relevant Education Example #2

High School Diploma 2014 - 2016

3. Next, Create A Floor Supervisor Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Floor Supervisor Skills For Resume

Sales Floor Skills
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
Product Knowledge Skills
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
POS Skills
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Loss Prevention Skills
The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Top Skills for a Floor Supervisor

Source: Zippia.com

Sales Floor, 17.0%

Keep Management, 14.9%

Product Knowledge, 9.0%

Store Management, 5.6%

Other Skills, 53.5%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Floor Supervisor Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Specialist

Bloomingdale's

Utilized multiple codes through B Connected database to obtain test shop "Into the Night".
Maintained stock and area while having direct communication with buyers and vendor representatives.
Advised Selling Managers to Comply with company policy and applicable laws related to ADA, FMLA, and Worker's Comp.
Fostered a large and devoted clientele list, by maintaining communications and alerting them to store events.
Managed operating and payroll budgets, maintained inventory control and achieved production goals.

Work History Example # 2

Floor Supervisor

Papa John's International

Completed daily inventory, food orders, and cash deposits.
Handled money when counting cash register, drivers delivering cash and deposits at the end of my shift.
Progressed into the position of a CLC trainer and became the main host trainer.
Authored standard operating procedures for mortgage department.
Monitored the work schedules of employees and managed payroll, handled most correspondence, maintained business and inventory.

Work History Example # 3

Floor Supervisor

Starbucks

Defused heated customer service and/or team situations Managed in-store cash deposits and registers; daily deposits to bank.
Exceeded expectations tremendously in coffee sales Promoted and stood behind the Starbucks brand inside and outside of work
Certified Barista Trainer responsible for training new and current employees to utilize Starbucks standards.
Certified Barista Trainer responsible for giving the best training to new partners as they enter into the Starbucks workforce.
Facilitated training while maintaining open channels of communication in a fast-paced retail environment.

Work History Example # 4

Medical Assistant

DuPage Medical Group

Completed 240 clinical externship hours;
Performed venipunctures and maintained lab Awards and Acknowledgments CPR certified through American Heart Association Phlebotomy Certificate Associates Degree in Medical Assisting
Installed High efficiency natural gas furnaces both multispeed, variable speeds and package units with its control.
Performed phlebotomy and laboratory procedures as directed by provider.
Called in medications to pharmacy and communicateresults of procedures to patients and families.

5. Highlight Your Floor Supervisor Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your floor supervisor resume:

OSHA Safety Certificate
Certified Gaming Supervisor (CGS)
Certified Professional - Food Safety (CP-FS)
Certified Medical Office Manager (CMOM)
Food Safety Manager Certification
Certified Sales Professional (CSP)
EPA Amusement Operators Safety Certification (EPA)
Certified Food Manager (CFM)
Automotive Sales Professional
Certified Nutrition Specialist (CNS)

More Certifications For Floor Supervisor

6. Finally, Add a Floor Supervisor Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Floor Supervisor Resume Skills

Sales Floor

Keep Management

Product Knowledge

Store Management

Develop Proficiency

Inventory Management

Store Operations

POS

Quality Customer Service

Sales Associates

Excellent Interpersonal

Customer Service

Cleanliness

Inventory Control

Loss Prevention

Payroll

Store Sales

Visual Standards

Ladders

Store Policies

Safety Procedures

Guest Service

Cash Handling

Performance Reviews

Store Appearance

Store Opening

Strong Customer Service

Food Safety

Federal Regulations

Front End

Leadership

Customer Complaints

Guest Rooms

Retail Store

Customer Satisfaction

Excellent Guest

Customer Relations

Table Games

Bank Deposits

Fine Dining

Cash Drawers

Front Desk

Guest Complaints

Stock Room

Customer Inquiries

Computer System

Customer Issues

Food Preparation

Entry Level Floor Supervisor Resume Templates

Floor Supervisor Jobs

Links To Help Optimize Floor Supervisor Resumes

Updated May 19, 2023