What Does A Floor Supervisor Do?

Floor Supervisors typically earn $25,208 annually, which breaks down to $12.12 an hour. However, Floor Supervisors can earn anywhere from upwards of $21,000 to $29,000 a year. This means that the top-earning Floor Supervisors make $8,000 more than the lowest-earning ones.

Maybe you're a current Floor Supervisor looking for a new opportunity, or maybe you're entertaining the notion of becoming a Floor Supervisor and want to see how it compares to similar jobs. We've compiled extensive information on becoming a Associate/Team Lead, Assistant Manager/Manager Training, Department Lead, and Sales Lead/Sales Associate just so you can compare. But more on how these roles compare to a Floor Supervisor later.

Floor Supervisor Job Description

Here are the duties and responsibilities that a Floor Supervisor is likely to perform in their role.

  • Manage a dedicate team of sales representatives to Wal-Mart and independent retailers.
  • Ensure open and honest dialogue for both Crossmark employees and club associates and management.
  • Select on numerous occasions to showcase the national team's abilities to the client and Crossmark management during in-store work sessions.
  • Document safety reports coordinate compliance with OSHA regulations.
  • Handle parking ticket transactions and complete daily business paperwork.
  • Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.
  • Promote and sell Samsung mobile devices, PC's, digital cameras, and tablets.
  • Receive merchandise, check items for damage, and place items neatly in display area.
  • Monitor interaction between staff and callers to ensure quality assurance standards.
  • Prepare standard operating procedures, suspense's, processing internal office memorandums.

Floor Supervisor Skills and Personality Traits

We calculated that 27% of Floor Supervisors are proficient in Customer Service, Safety Procedures, and New Merchandise.

We break down the percentage of Floor Supervisors that have these skills listed on their resume here:

  • Customer Service, 27%

    Exemplify the highest level of customer service in merchandising standards while providing a friendly and enthusiastic environment for customers and coworkers.

  • Safety Procedures, 10%

    Assured HazMat waste was securely stored and arranged for appropriate pick-up, according to classification and following safety procedures and regulations.

  • New Merchandise, 7%

    Provide award-winning customer service; build lasting relationships with customers; suggest new merchandise, and remind them of upcoming events.

  • Sales Floor, 7%

    Monitor sales floor and stock inventory to provide accurate information to corporate on conference calls conducted every Wednesday.

  • Food Safety, 6%

    Communicated as a liaison between management and production solutions for food safety, energy utilization and general safety.

  • Sales Goals, 4%

    Received numerous accolades from senior management for consistently meeting all sales goals while resolving sensitive issues.

Customer Service, Safety Procedures, and New Merchandise aren't the only skills Floor Supervisors have. In fact, there's a whole list of personality traits that are commonly seen among them, including:

In order to accomplish your goal of becoming a Floor Supervisor, we've found that over half, 36.0% to be exact, of Floor Supervisors have a bachelor's degree. The good news is that it doesn't seem like more schooling than that is necessary with only 6.0% having master's degrees. While it's true that some Floor Supervisors have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every four Floor Supervisors did not spend the extra money to attend college.

Those Floor Supervisors who do attend college, typically earn either Business degrees or Criminal Justice degrees. Less commonly earned degrees for Floor Supervisors include Psychology degrees or Nursing degrees.

Now that you have your degree, you're ready to become a Floor Supervisor. So where do you start applying? According to our research, Floor Supervisors are mostly hired by Shoe Carnival, Lowe's, and Octapharma Plasma. Now is a good time to apply as Shoe Carnival has 337 Floor Supervisors job openings, and there are 209 at Lowe's and 30 at Octapharma Plasma.

But if you want to earn the most bang for your buck, Floor Supervisors tend to earn the biggest salaries at Emerson Electric Co, McKesson, and United Technologies. Take Emerson Electric Co for example. The median Floor Supervisor salary is $48,129. At McKesson, Floor Supervisors earn an average of $47,843, while the average at United Technologies is $38,806. Now before you get too googly-eyed over those digits, take into consideration how difficult it might be to secure a job with one of these companies. While Emerson Electric Co has 1 job listings for Floor Supervisors, McKesson and United Technologies only have 0 and 0 job listings respectively.

Salaries aside, the most respected Floor Supervisors are working at Starbucks, CVS Health, and Rite Aid. By assessing which schools Floor Supervisors mainly earn their degrees, and comparing that with the companies that have hired a significant number of Floor Supervisors from the top 100 educational institutions in the United States, we're able to determine the most prestigious companies.

The three companies that hire the most prestigious graphic designers are:

    How a Floor Supervisor Compares to an Associate/Team Lead

    Let's see how Associate/Team Lead compares. We'll first look at the salary differences. On average, Associate/Team Leads are paid $55,819 higher than Floor Supervisors per year.

    Even though Floor Supervisors and Associate/Team Leads have vast differences in their careers, the skills required to do both jobs are similar. Just as an example, both careers require Customer Service, New Merchandise, and Sales Floor in the day-to-day roles.

    As far as similarities go, this is where it ends because a Floor Supervisor also must be experienced in skills such as Safety Procedures, Retail Store, Table Games, and Guest Satisfaction. Whereas a Associate/Team Lead is skilled in Quality Standards, Corrective Action, Special Projects, and Store Leadership. So if you're looking for what truly separates the two careers, you've found it.

    Associate/Team Leads really shine in the Retail industry with an average salary of $84,119. Whereas Floor Supervisors tend to make the most money in the Manufacturing industry with an average salary of $27,635. That's quite a big difference in pay.

    Onto a more studious topic, it's no surprise that Associate/Team Leads tend to reach higher levels of education than Floor Supervisors. The actual difference in levels of education may actually surprise you. Associate/Team Leads are 5.1% more likely to graduate with a Master's Degree and 1.1% more likely to have a Doctoral Degree.

    How a Floor Supervisor Compares to an Assistant Manager/Manager Training

    On deck, we have Assistant Manager/Managers Training. This career brings along a higher average salary of $25,980, which is higher than the salary of Floor Supervisors per year.

    A similarity between the two careers of Floor Supervisors and Assistant Manager/Managers Training are the skills associated with both roles. The similar skills include Customer Service, Safety Procedures, and Sales Floor.

    But both careers also require different skills. While Floor Supervisor also utilizes skills like New Merchandise, Table Games, Front End, and Craps, the typical Assistant Manager/Manager Training is skilled in areas like Training Programs, Personal Training Packages, Human Resources, and Weekly Schedules. This is just the beginning of what makes these two careers so very different.

    When it comes to education, Assistant Manager/Managers Training tend to reach similar levels of education than Floor Supervisors. In fact, they're 3.2% more likely to graduate with a Master's Degree and 1.1% more likely to earn a Doctoral Degree.

    How a Floor Supervisor Compares to a Department Lead

    Coming in at the third comparison is Department Leads. On an average scale, these workers bring in higher dough than Floor Supervisors with a higher pay of $9,779 per year.

    Both Floor Supervisors and Department Leads utilize similar skills, such as Customer Service, Safety Procedures, and New Merchandise, but beyond that the careers look very different.

    There are actually many key differences between the two careers, including other skills each role requires. As an example of this, a Floor Supervisor is likely to be skilled in Food Safety, Table Games, Guest Satisfaction, and Front End, while a typical Department Lead is skilled in CNC, Men, Setup, and Pallet Jack. These skills show how different the two job titles can be within the day-to-day roles and responsibilities.

    Additionally, Department Leads earn a higher salary in the Manufacturing industry compared to other industries. In this industry, they receive an average salary of $37,105. In contrast, Floor Supervisors earn their highest paychecks in the Manufacturing industry with a median salary of $27,635.

    Is less better than more? Maybe in some cases, but when you're talking about Department Leads they typically study at similar levels than Floor Supervisors. In fact, they're 4.5% more likely to graduate with a Master's Degree, and 0.6% more likely to earn a Doctoral Degree.

    How a Floor Supervisor Compares to a Sales Lead/Sales Associate

    Next up off the bench for comparison are Sales Lead/Sales Associates. In this career, workers tend to earn a higher pay than Floor Supervisors by about $7,756 per year.

    While their salaries differ, Floor Supervisors and Sales Lead/Sales Associates both use similar skills to perform their jobs like Customer Service, New Merchandise, and Sales Floor.

    Even though their skill sets overlap, there are some key differences that are important to note. For one, a Floor Supervisor tends to have more use for skills like Safety Procedures, Food Safety, Table Games, and Staff Members. Meanwhile, a typical Sales Lead/Sales Associate makes use out of skills like Company Security Practices, Stock Shelves, Current Sales, and Key Control. The difference in skills between the two professions really shows how different the two are.

    In general, Sales Lead/Sales Associates make a higher salary in the Retail industry with an average of $32,946.

    On the topic of education, the two careers have some notable differences. Sales Lead/Sales Associates reach similar levels of education than Floor Supervisors with the likelihood of them earning a Master's Degree being 0.9% less. Plus, they're 0.1% less likely to graduate with a Doctoral Degree.