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Flooring sales specialist skills for your resume and career

Updated January 8, 2025

3 min read

Quoted expert

Sonya DiPalma Ph.D.

Below we've compiled a list of the most critical flooring sales specialist skills. We ranked the top skills for flooring sales specialists based on the percentage of resumes they appeared on. For example, 29.2% of flooring sales specialist resumes contained building relationships as a skill. Continue reading to find out what skills a flooring sales specialist needs to be successful in the workplace.

15 flooring sales specialist skills for your resume and career

1. Building Relationships

Here's how flooring sales specialists use building relationships:

Maximize sales by regularly connecting with established clients and building relationships with prospective customers.
Increase overall business by building relationships, retaining clients and improving customer satisfaction.

2. Customer Complaints

Here's how flooring sales specialists use customer complaints:

Contacted customers to process new client accounts and resolve customer complaints.
Handled all customer complaints in a timely manner

3. Customer Orders

Here's how flooring sales specialists use customer orders:

Experience following up on outstanding or incomplete customer orders, sales, or installs.
Work everything from customer orders.

4. Order Management

Here's how flooring sales specialists use order management:

Manage department directly and with subordinates utilizing order management programs, cycle counts, inventory replenishment, and merchandising.
Organize order management meet monthly goals Inventory replenish report daily pull orders stock inventory

5. Cleanliness

Here's how flooring sales specialists use cleanliness:

maintain sales, credit applications and cleanliness of the store.

6. Installation Services

Here's how flooring sales specialists use installation services:

Provide management oversight for construction installation services.
Consult, advise, and sell Lowe s customers advantages to using Lowe s Professional Installation Services for various flooring projects.

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7. Pending Orders

Here's how flooring sales specialists use pending orders:

Inform customers on pricing, options or status on pending orders and fulfillment.
Inform customers of pricing, status and pending orders.

8. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how flooring sales specialists use sales floor:

Stocked products onto shelves to remain in stock, organized the sales floor to create an enjoyable and safe shopping environment.
Managed customer accounts for special order and in-stock purchases, maintained a clean, well stocked and safe sales floor.

9. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how flooring sales specialists use customer service:

Provide Customer Service * Manage/Organize department * Assist customers/contractors with all flooring needs * Special Order merchandise for Homeowners/Contractors
Achieved sales and margin budgets in specialized by interacting with customers by providing exceptional customer service.

10. Plumbing

Here's how flooring sales specialists use plumbing:

Conducted plumbing classes on how to install toilets and faucets for store's customers.
Fashion Project Sales Specialist, Flooring Sales Specialist, Plumbing Sales Specialist.

11. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how flooring sales specialists use retail sales:

Retail sales of all home improvement products sold at the location to include specialization of flooring products.
Order picker, and reach lift, retail sales, and commercial sales.

12. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how flooring sales specialists use product knowledge:

Developed wide-ranged emphasis on department and product knowledge.
Articulate product knowledge to residential and commercial customers.

13. Customer Satisfaction

Here's how flooring sales specialists use customer satisfaction:

Developed spreadsheets of customers' statistical data for analysis of market trends and customer satisfaction rate.
Processed contracts and kept an organized filing system to ensure customer satisfaction.

14. Drive Sales

Here's how flooring sales specialists use drive sales:

Build customer relationships and drive sales.
Created new commercial business accounts by utilizing Lowe's financing offers and promotions to help drive sales.

15. Sales Contracts

Here's how flooring sales specialists use sales contracts:

Explained and drafted sales contracts/agreements.
Create Maryland Installed sales contracts.

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What skills help Flooring Sales Specialists find jobs?

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What soft skills should all flooring sales specialists possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of flooring sales specialist skills to add to your resume

The most important skills for a flooring sales specialist resume and required skills for a flooring sales specialist to have include:

Building Relationships
Customer Complaints
Customer Orders
Order Management
Cleanliness
Installation Services
Pending Orders
Sales Floor
Customer Service
Plumbing
Retail Sales
Product Knowledge
Customer Satisfaction

Drive Sales
Sales Contracts
Overall Sales
Hardwood
Depot
Customer Issues
Top Sales
Inventory Management
Installation Process
Inventory Control
Computer System
Customer Relations
Credit Card

Sales Associates
Install Sales
Cycle Counts
Repeat Business
Computer Programs
Customer Inquiries
Merchandise Maintenance
Upselling
Square Footage
Security Practices
Floor Coverings

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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