How To Become A Floorperson: What It Is and Career Path

What is a floorperson and how to become one

Updated January 8, 2025

3 min read

Floorpersons work in casinos to supervise games, ensuring that guests do not cheat or break other house rules. They facilitate table games, oversee slot machines, and provide good customer service to all guests by attending to their needs.

Additional responsibilities of a floorperson also typically include coordinating dealer schedules, maintaining supplies and equipment, and reporting to pit bosses. They may also perform various administrative tasks related to guest service, such as verifying reservations, conducting currency transactions, and addressing customer concerns.

Most floorpersons usually start as dealers, which means they have a good understanding of how casino games work, as well as know the standards of the casino's customer service. While there are no strict formal requirements for this role, many employers require at least a high school diploma or GED.

Floorpersons earn an average of $25,000 to $30,000 per year. They may have additional income from tips from players but typically do not receive as much as the dealers facilitating the games.

ScoreFloorpersonUS Average

Salary

3.7

Avg. Salary $47,403

Avg. Salary $59,228

Stability level

10.0

Growth rate 6%

Growth rate 0.3%

Diversity

5.4

Race

American Indian and Alaska Native 3.12%

Asian 8.70%

Black or African American 11.82%

Hispanic or Latino 10.02%

Unknown 4.93%

White 61.41%

Gender

female 39.06%

male 60.94%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress level

10.0

Stress level is very high

7.1 - high

Complexity level

9.0

Complexity level is advanced

7 - challenging

Work life balance

6.9

Work life balance is good

6.4 - fair

Key steps to become a floorperson

Explore floorperson education requirements

Most common floorperson degrees

High School Diploma

37.3 %

Associate

25.5 %

Bachelor's

23.5 %

Start to develop specific floorperson skills

Skills	Percentages
Guest Service	37.98%
Customer Service	22.09%
Casino Floor	16.32%
Slot Floor	7.63%
Table Games	6.02%

Complete relevant floorperson training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New floorpeople learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a floorperson based on U.S. Bureau of Labor Statistics data and data from real floorperson resumes.

Research floorperson duties and responsibilities

Create new reservations and modify existing reservations for hotel stay using data entry skills.
Assist with the processing of wholesaler reservations as part of a specialize division.
Work in coordination with other departments to ensure that customers get quality service and satisfaction.
Interact positively with customers while promoting hotel facilities and services.

Prepare your floorperson resume

When your background is strong enough, you can start writing your floorperson resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a floorperson resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable floorperson resume templates

Build a professional floorperson resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your floorperson resume.