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What is a Floorperson

Floorpersons work in casinos to supervise games, ensuring that guests do not cheat or break other house rules. They facilitate table games, oversee slot machines, and provide good customer service to all guests by attending to their needs.

Additional responsibilities of a floorperson also typically include coordinating dealer schedules, maintaining supplies and equipment, and reporting to pit bosses. They may also perform various administrative tasks related to guest service, such as verifying reservations, conducting currency transactions, and addressing customer concerns.

Most floorpersons usually start as dealers, which means they have a good understanding of how casino games work, as well as know the standards of the casino's customer service. While there are no strict formal requirements for this role, many employers require at least a high school diploma or GED.

Floorpersons earn an average of $25,000 to $30,000 per year. They may have additional income from tips from players but typically do not receive as much as the dealers facilitating the games.

There is more than meets the eye when it comes to being a Floorperson. For example, did you know that they make an average of $16.88 an hour? That's $35,112 a year!

Between 2018 and 2028, the career is expected to grow 4% and produce 156,200 job opportunities across the U.S.

What Does a Floorperson Do

There are certain skills that many Floorpeople have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Customer-service skills, Listening skills and Physical strength.

How To Become a Floorperson

If you're interested in becoming a Floorperson, one of the first things to consider is how much education you need. We've determined that 23.5% of Floorpeople have a bachelor's degree. In terms of higher education levels, we found that 2.0% of Floorpeople have master's degrees. Even though some Floorpeople have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Floorperson. When we researched the most common majors for a Floorperson, we found that they most commonly earn High School Diploma degrees or Associate Degree degrees. Other degrees that we often see on Floorperson resumes include Bachelor's Degree degrees or Diploma degrees.

You may find that experience in other jobs will help you become a Floorperson. In fact, many Floorperson jobs require experience in a role such as Cashier. Meanwhile, many Floorpeople also have previous career experience in roles such as Table Games Dealer or Dealer.

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And if you’re looking for a job, here are the five top employers hiring now:

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Average Salary
$35,112
Average Salary
Job Growth Rate
4%
Job Growth Rate
Job Openings
162
Job Openings
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Average Salary for a Floorperson

Floorpeople in America make an average salary of $35,112 per year or $17 per hour. The top 10 percent makes over $67,000 per year, while the bottom 10 percent under $18,000 per year.
Average Salary
$35,112
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Choose From 10+ Customizable Floorperson Resume templates

Zippia allows you to choose from different easy-to-use Floorperson templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Floorperson resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Floorperson Demographics

Floorperson Gender Distribution

Male
Male
61%
Female
Female
39%

After extensive research and analysis, Zippia's data science team found that:

  • Among Floorpeople, 39.1% of them are women, while 60.9% are men.

  • The most common race/ethnicity among Floorpeople is White, which makes up 69.3% of all Floorpeople.

  • The most common foreign language among Floorpeople is Spanish at 100.0%.

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Floorperson Education

Floorperson Majors

19.5 %

Floorperson Degrees

High School Diploma

37.3 %

Associate

25.5 %

Bachelors

23.5 %
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Online Courses For Floorperson That You May Like

Your Customer Service Toolbox: Best Practices for Beginners
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Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

Fundamentals of Logistics, Supply Chain & Customer Service
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Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

The Customer: Build a Customer Service Strategy (BITE SIZE)
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For you and your team to be successful in providing great customer service, start by putting your customer first...

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Top Skills For a Floorperson

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 37.6% of Floorpeople listed Guest Service on their resume, but soft skills such as Customer-service skills and Listening skills are important as well.

  • Guest Service, 37.6%
  • Customer Service, 21.6%
  • Casino Floor, 20.0%
  • Slot Machines, 9.7%
  • Table Games, 6.1%
  • Other Skills, 5.0%

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Top Floorperson Employers

Most Common Employers For Floorperson

RankCompanyZippia ScoreAverage Floorperson SalaryAverage Salary
1
1.Plastek Industries
$71,918
2$46,486
3
3.Sterilite
$44,911
4$40,215
5$35,948
6
6.Golden Nugget
$34,681