Florida Farm Bureau Insurance jobs

We are seeking energetic self-starters who are interested in a rewarding insurance sales career. This role requires high achievers with a positive and professional attitude, excellent communication skills and self-discipline. This is a great opportunity for the entrepreneurial minded who want to lead and build a successful business. We offer an excellent work environment, extensive support and endless growth potential. If you think you are a great fit and want to be a part of a winning culture, then we would love to hear from you! Additional Responsibilities and Duties Sell Life Insurance and Property/Casualty Insurance products Seek out leads and new clients Discuss financial concerns and needs of individuals Service new and existing clients Develop your professional skills and knowledge Requirements of Insurance Agent 4 year degree, preferred Ability to pass background and credit check Sales experience, a plus About Us The Florida Farm Bureau Group is a wholly owned subsidiary of the Southern Farm Bureau Casualty Insurance Group. Southern Farm Bureau Casualty Insurance Company began 50 years ago with a group of Farm Bureau leaders, who shared a vision for better member service and lower insurance rates. Today, Southern Farm Bureau Casualty is a $2 billion company and is in the top of its class with an A.M. Best "A" Excellent rating - a designation achieved by only 3 percent of property and casualty insurers in the nation. Southern Farm Bureau Casualty has become a leader in the insurance industry through innovative services and competitive products for its policyholders and an extensive training program for its claims adjusters, underwriters, and independent agents. The Florida Farm Bureau Group consists of two domestic property and casualty insurance companies, Florida Farm Bureau Casualty Insurance Company and Florida Farm Bureau General Insurance Company. The group specializes in writing automobile, homeowners, dwelling fire, farm and business owners lines of insurance for members of the Florida Farm Bureau Federation. The group ranks as one of the market leaders in private passenger auto and homeowners insurance business in the state of Florida. The group also offers three major package policies, including a country squire policy (fire and inland marine coverage on farm personal property, farm comprehensive personal liability, and an endorsement to a homeowners and dwelling package policy), a dwelling package policy, and a commercial lines package policy.

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify): English & Spanish Right to work: English / Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Atlas PFC Loan Specialist Responsible for supporting program and entity relationships such that our customers value our premium finance services and we achieve profitable financial returns. Must provide excellent customer service to agents and policyholders in a timely, accurate and professional manner. Also responsible for answering incoming calls, processing incoming correspondence, policy maintenance, acknowledgements, customer service requests and any other finance contract related requirements Duties and Responsibilities: Take customer service calls Ability to effectively navigate premium finance processing system Handle payments for insurance premiums Prepare and submit documents, data and records according to department procedures and government regulations Note status of processing for policies that have applications Go through received Cancel/Reinstatement Notices Apply Assignment Notices to policies Enter contact information on policies Maintain loan files Coordinate with other UPCIC departments Rely on training as well as guidance from supervisor to plan and accomplish goals other duties as assigned Requirements: 6 + months administrative and insurance experience Ability to manage high volume of incoming phone calls Ability to speak professionally, use proper grammar and possess good writing skills Energetic, customer service oriented Above average proficiency in Windows applications (Word, Excel, Outlook) Excellent organizational skills Benefit Highlights Industry leading medical, dental and vision insurance plan 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately) Generous PTO policy Eligible for performance based bonuses Universal Insurance Holdings, Inc. is an Equal Opportunity Employer. We consider the best qualified individuals available, without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. By submitting your resume for this position, you understand and agree that Universal Insurance Holdings, Inc., may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. Benefit Highlights Industry leading medical, dental and vision insurance plan 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately) Generous PTO policy Eligible for performance based bonuses

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify): English & Spanish Right to work: English / Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview: Responsible for assisting independent agents by supporting and facilitating development and implementation of business/marketing plans Essential Job Functions: Manage an assigned agency territory in a state or in multiple states, which may require up to 75% travel and overnight travel as well Develop and maintain professional and effective agency relationships Train existing agents and new agents on company products and procedures Provide daily feedback regarding agent meetings Gather information regarding the competition's initiatives and strategies Expand current business by consistently understanding changing needs and making appropriate recommendations Work with Marketing VP in planning overall marketing, training and strategic programs for independent contractors Assist independent agents with development of market and business strategies to increase profitability Monitor and report monthly production goals Have regular and reliable attendance to ensure that agents receive quality service Adhere of policies and procedures of employee handbook Skill, Experience and Licensure Requirements: Maintain a constructive, cooperative, positive, and trusting working relationship with others Experience or knowledge of budget planning and developing business and marketing strategies Ability to adapt to a changing competitive environment Experience in handling conflict situations with the utmost professionalism Demonstrate resourcefulness and initiative Must display ability to be reliable, responsible, and dependable through consistently fulfilling obligations Self-Motivated and self-disciplined with the strong ability to work effectively independently with minimal supervision. Ability to use decision-making skills to offer options and resolve problems in a variety of contexts Demonstrate strong communication skills with customers, agents, and other external and internal sources Possess above average computer proficiency and the ability to operate in various software programs simultaneously. Including advanced experience with Microsoft Excel. Other Skills/Abilities: Maintain and stay current with knowledge of personal lines insurance Maintain and stay current with knowledge of claims and underwriting policies and procedures #ZR Benefit Highlights Industry leading medical, dental and vision insurance plan 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately) Generous PTO policy Eligible for performance based bonuses

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify): English & Spanish Right to work: English / Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Field Adjusters primary responsibility is to manage, investigate and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands insureds needs and provides advice in order to deliver appropriate solutions. The candidate for this position will need to live near Ocala, Daytona, and/or Lake City, Jacksonville, Florida. The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required. Essential Job Functions Communicate with independent adjusters and other experts to gather information on claims Negotiate and explain settlements with the insured and/or their representatives Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors Review and analyze written information Knowledge of multiple policy forms Prepare reports based on the policy language Prepare detailed estimates of the damage Understanding of estimating software Rely on training and guidance from management to plan and accomplish goals Experience writing Property estimates using Xactimate or related software Ability to climb on ladders to inspect roofs Ability to carry a 40-pound ladder Supports catastrophe operations as needed to include working extended hours during designated CATs Required Knowledge, Skills & Ability High School Diploma or GED 2+ years property field adjusting experience Working knowledge of Microsoft Office including Word, Excel and Outlook Must possess Insurance License Possession of other state license as required by management Ability to work independently as well as a team player Ability to multi-task Computer savvy Basic calculator skills Working knowledge of ISO policies Valid driver's license Wrapped Company vehicle provided Bilingual preferred #ZR Benefit Highlights Industry leading medical, dental and vision insurance plan 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately) Generous PTO policy Eligible for performance based bonuses

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify): English & Spanish Right to work: English / Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview The Business Systems Analyst plays a pivotal role in the management and administration of Universal's financial systems. This is an entry-level position and works within a team that is tasked with maintaining the integrity, security, and operational efficiency of financial software applications, while providing essential support to financial operations and driving system optimization. The successful candidate will demonstrate a strong combination of technical proficiency, financial insight, and effective communication skills to facilitate collaboration with diverse stakeholders. Individuals in this capacity will contribute and be part of a team that possesses advanced knowledge of system applications and has substantial experience with the software implementation life cycle, along with specialized expertise in enterprise resource planning (ERP) software and associated platforms. Superior analytical and problem-solving abilities are requisite, as are exemplary written, verbal, and interpersonal skills, given the frequent interaction with team members and leadership across the organization. Typically, businesses seek applicants with a bachelor's degree in finance, accounting, computer science, or a related discipline. Duties and Responsibilities: Act as a liaison between the business functions of the organization and service providers. Facilitate communication between internal and external parties to minimize costs and delays. Support the evaluation of Universal's ERP capabilities and assess the feasibility of new projects. Review ERP implementations and suggest methods to optimize the systems. Provide production support for systems and address system-related issues. Implement temporary solutions when necessary and recommend alternative system solutions. Oversee the configuration, maintenance, and daily operations of financial systems, including managing user access. Administer the company's ERP system, specifically the Workday platform, with emphasis on security administration. Manage the Workday ticketing system. Maintain the Change Management process and policy, ensuring proper documentation and quality assurance. Prepare reports on user access, security incidents, and compliance status for management and audit purposes. Assist with evaluating and documenting system upgrades, new releases, and implementation activities. Respond to requests from internal auditors. Serve as the main contact for users experiencing financial system issues, providing support and problem resolution. Analyze and research system issues to determine corrective actions and conduct appropriate follow-up. Collaborate with stakeholders, including finance, HR, and IT departments, to facilitate effective communication and coordination on system-related and ad hoc projects. Contribute to process improvements and escalation procedures. Skills and Qualifications: Bachelor's degree in finance, accounting, information systems, or related discipline; a master's degree is considered an advantage. This is an entry-level position, but experience in financial systems administration, with familiarity in ERP systems such as Workday, Clearwater, and Workiva, would be a plus. Demonstrated problem-solving abilities and attention to detail. Capable of working independently and collaborating with cross-functional teams. Organizational skills that are sufficient for managing multiple priorities and meeting deadlines. #ZR Benefit Highlights Industry leading medical, dental and vision insurance plan 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately) Generous PTO policy Eligible for performance based bonuses

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify): English & Spanish Right to work: English / Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Treasury Manager The Finance Department of Universal Insurance Holdings, Inc. is seeking a Finance Operations Manager that will perform key activities associated with day to day AP, AR and treasury operations, monthly closing and reporting cycle. It is a key position within the Treasury Group providing leadership and technical guidance to the Treasury group members. The Treasury team is comprised of thirteen individuals responsible for accounts receivable, accounts payable, disbursements, budget expense analysis, accruals, banking, investments, risk management and issue/error remediation. Accounting knowledge is required. This position will also participate in projects and ad hoc requests as they emerge. In addition, this position will focus on the development of the Treasury team. The Finance Operations Manager will report to the Director of Treasury Operations and will also collaborate with other members of the Finance Department (GAAP and Statutory Accounting Team, FP&A Team, Tax and Investor Relations. etc.) as well as the Internal Audit group. This position offers a wide range of responsibilities that will allow the candidate to grow with the Company and become an integral part of the Finance Department and the organization. Duties and Responsibilities: Daily management of the Accounts Payable, Accounts Receivable and Banking functions and supervision of staff. Various Accounting & Compliance functions including 1099 reporting, escheatment, accrual management, general ledger coding of invoices, allocations and vendor maintenance. Monitoring and oversight of timely processing of invoices, premium refunds and commission payments. Development and support of Treasury policies, procedures, and controls, as well as ensuring that all internal control procedures are enforced and followed. Support and participation in special projects and strategic planning activities. Keep up-to date on information and technology affecting functional area(s) to increase innovation and ensure compliance. Train, develop and appraise staff effectively. Take corrective action as necessary on a timely basis and in accordance with company policy. Assist in treasury projects including bank/custodian/investment account maintenance, liquidity management, cash flow projections, operational projects and other duties as assigned. Maintain monthly book closing schedule and workflow to assure timely and accurate book closing Monthly expense budget analysis and feedback to FP&A team Quarterly activities: Assist when requested with 10-Q/10-K and disclosure items Requirements: Bachelor's degree in Accounting or Finance. Graduate degree a plus. Workday G/L experience or certification/training a plus. Preferably 6 to10 years of related work experience Demonstrable understanding of treasury, banking and accounting concepts and principles. Transactional and analytic experience. Familiar with banking systems, platforms and products. Proficient in Microsoft Office, Word, Excel and PowerPoint. Strong attention to detail and solid organizational skills mandatory. Excellent time management and communication skills. Possess commitment to a team environment as well as the ability to work independently. Understanding and experience with U.S. Payment system (i.e. wires, ACH, checks, RTP, Zelle). #ZR Benefit Highlights Industry leading medical, dental and vision insurance plan 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately) Generous PTO policy Eligible for performance based bonuses

General Description: The Data Engineer will play a critical role within the Information Technology organization, partnering closely with data and analytics leadership to build and optimize scalable, reliable data pipelines and platforms that support enterprise analytics and decision-making. This role focuses on enabling data availability, quality, and accessibility across business domains, ensuring alignment with strategic data initiatives. The engineer will work with cross-functional teams to gather and translate business data requirements into technical solutions, support data integration efforts, and uphold data governance standards. Responsibilities may include contributing to the development of data products, enhancing data infrastructure, and supporting data platform modernization efforts to ensure trusted, timely data is accessible for business use. Essential Duties and Responsibilities: Guidewire Data Warehouse Management: Continue to support and enhance the Guidewire Enterprise Data Warehouse, ensuring data availability, accuracy, and efficiency in ETL operations. Data Platform Implementation: Architect, design, and implement a scalable, on-prem or cloud-based enterprise data platform, integrating diverse data sources beyond Guidewire Insurance Suite Data Integration & Engineering: Develop and oversee ETL/ELT pipelines to ingest, transform, and store data efficiently, leveraging modern tools. Data Modeling & Architecture: Design and implement optimized data models for structured and unstructured data, supporting reporting, analytics, and AI/ML initiatives. Data Governance & Security: Establish best practices for data governance, data quality, metadata management, and security compliance across all data assets. Advanced Analytics Support: Enable self-service analytics, real-time data processing, and AI/ML-driven insights by integrating modern data technologies such as data lakes, streaming data, Graph and NoSQL databases. Collaboration & Leadership: Act as a strategic partner to IT, business units, and analytics teams, aligning data initiatives with organizational goals. Mentor junior team members and foster a culture of data-driven decision-making. Monitor the task queue, take, and update tickets as directed by your supervisor. Successfully engage in multiple initiatives simultaneously. Contributes to the development of project plans and may assign and monitor tasks. Assist in the development and generation of new reports to be provided to senior management across functional departments. Performs other duties as required. Supplemental Information: This job description has been prepared to indicate the general nature and level of the work that the employees perform within their classification. This description is not and cannot be interpreted as an inventory of all the duties, tasks, responsibilities, and qualifications required for the employees assigned to this job. Education and / or Experience: Bachelor's or Master's degree in Computer Science, Information Systems, Data Science, or a related field. 5+ years of experience in data architecture, engineering, or related roles, preferably within the insurance industry. Strong expertise in the Guidewire InsuranceSuite database schemas (PolicyCenter, BillingCenter, ClaimCenter) is a plus. Ability to analyze and learn new complex data sources models and integrate them into the data platform's pipelines. Experience implementing cloud-based data platforms in Azure and familiarity with data lakehouse architectures. Proficiency in modern ETL/ELT tools (e.g., MS SSIS and Azure Data Factory) and database technologies (SQL, Databricks, etc.). Hands-on experience with big data processing, streaming technologies (Kafka, Spark, Flink), and API-driven data integration. Strong understanding of data security, compliance, and governance best practices (GDPR, CCPA, SOC2, etc.). Familiarity with BI/reporting tools such as Power BI, Tableau, Looker. Strong knowledge and experience implementing Data Mesh architecture is a plus. Knowledge of machine learning frameworks and MLOps is a plus. Familiarity with ticketing systems like Atlassian Jira used to assign and track work amongst multiple team members. Must be resourceful, industrious, and willing to take on new tasks and proactively learn new technologies to keep up with business needs. Must be able to work under tight deadlines efficiently and with high quality. Must possess strong organizational skills with demonstrated attention to detail. Must be flexible and able to adapt in a changing business environment. Must possess a positive attitude and strong work ethic. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group (executives, managers, and subject matter experts). Must be proficient in Microsoft Office (Excel, Word, Power Point). Licenses and / or Certifications: Azure Data Engineer Associate or higher preferred.

General Description: The Unit Manager will have responsibility for the oversight of claim representatives handling both outside and insight claim processes in a multi-state and multi-line environment. Grants authority, performs audits, monitors benchmarks, and assures compliance with the company's policies and procedures. The Unit Manager also ensures compliance with all state regulations relating to the claim function. This individual also completes the appropriate reports and communicates with Senior Management on both a local and home office level. Essential Duties and Responsibilities: Attract, retain, and develop talent. Orient and on-board within the claims department. Manage staff performance; implement strategies and plan to address staff development, including field independent adjusters; identify and address training needs on an ongoing basis; provide frequent performance feedback. Effective plan retention; proactively manage and respond to turnover. Provide compelling claim services. Develop and execute a strategic file management plan that achieves optimal file resolution and business results. Provide face-to-face and written guidance to ensure effectiveness, engagement, accuracy, and efficiency. Conduct quality file reviews per best practices guidelines. Implement strategies and initiatives to improve file quality, customer service, and manages costs. Drive the Information Advantage. Successfully leverage data, management information, and technology to identify and make the most of opportunities to support business strategies and improve results. Achieve Optimal Solutions. Focus on resolution and process improvement, fulfilling all obligations while maximizing cost effectiveness, helping the business understand drivers, trends, and product stress points and helping our partners attract and retain business. Operate within agreed expense budget to achieve optimal business results through productivity, appropriate resource allocation, inventory management, and loss adjustment expense. Partner for Mutual Success. Develop and maintain effective relationships with colleagues, business partners, customers, agents, regulatory agencies, and others to achieve organizational goals and create better outcomes. Participate in business meetings and agency visits as required. Overnight travel will be required. Perform other duties as required. Supplementary Information: This job description has been prepared to indicate the general nature and level of the work that the employees perform within their classification. This description is not to be interpreted as an inventory of all the duties, tasks, responsibilities and qualifications required for the employees assigned to this job. Education and / or Experience: Bachelor's Degree or equivalent business experience. Minimum of five (5) years of progressive experience in the Claims Management environment; multi-state experience preferred. Must demonstrate extensive knowledge of the claim process at all levels, as well as the ability to evaluate large and complex claims is required. Must be able to work in a collaborative atmosphere with other vendors. Must be proficient with Microsoft Office, including Word, Excel, and PowerPoint. Must have the ability to analyze facts and make decisions, self-starter, and excellent written and oral communication skills at all levels. Must have a valid driver's license and a satisfactory Motor Vehicle Driving Record. Solid analytical and decision-making skills. Must demonstrate excellent negotiation skills. Spanish speaking a plus. Licenses and / or Certifications: Adjuster's license(s) (where applicable) required or successfully acquired within 60 days of hiring. AIC a plus. Professional designation specific to claims a plus.

The AI Software Engineer will design, build, and support internal business applications by orchestrating AI-powered development tools rather than writing code manually. This role is ideal for an experienced full-stack engineer who understands the .NET + React ecosystem and cloud architecture and wants to work at the intersection of traditional software engineering and modern AI-assisted development. The AI Software Engineer will guide AI agents to implement business logic, review generated code for quality, ensure alignment with best practices, and support automation and testing pipelines in Azure. Note: This is a hybrid position. For those in the Tampa Bay region, the incumbent is required to work on site at our St. Petersburg, FL office each Monday and Wednesday. If based outside the Tampa Bay region, the incumbent will be required to be on site periodically. Requirements Typical Essential Duties * Orchestrates and supervises AI coding agents to build and maintain internal .NET + React applications. * Translates business and technical requirements into clear, actionable instructions for AI-driven development tools. * Reviews and validates AI-generated code for functionality, maintainability, and adherence to coding standards. * Collaborates with developers, analysts, and IT teams to deploy, monitor, and support internal systems in Azure. * Develops and maintains end-to-end automated test suites using modern testing frameworks. * Ensures all software meets company standards for security, performance, and compliance. * Continuously improves AI orchestration workflows, helping the team adopt effective prompt and agent management practices. * Performs other duties as required or assigned that are reasonably within the scope of the duties in this . This job description summarizes typical functions of the job and is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties related to the position. Requirements and Competencies * Education/Licensure: Bachelor's degree in computer science, software engineering, or related field. * Experience: At least 5-10+ years as a full stack software engineer working with: * Backend: .NET Core / ASP.NET Core (C#) * Frontend: React (TypeScript/JavaScript) Experience with automated testing frameworks such as xUnit, NUnit, Playwright, or Cypress and strong familiarity with RESTful APIs, Entity Framework, and modern front-end build tool preferred. Experience in the insurance or financial services industry is a plus. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of the Education and Experience requirements listed above. Skills and Abilities: * Solid understanding of Azure services including App Services, Azure SQL Database, Storage, and Functions. * Experience with Azure DevOps or GitHub Actions for CI/CD pipelines and release management. * Working knowledge of AI-assisted development tools (e.g., GitHub Copilot, Claude Code, or similar). * Strong debugging, problem-solving, and analytical skills with the ability to evaluate AI-generated code effectively. * Strong understanding of agile development practices and DevOps principles. * Exposure to prompt engineering or AI agent orchestration concepts. * Strong communication and cross-functional collaboration skills. * Analytical mindset with attention to detail and code quality. * Adaptability to emerging technologies and AI-assisted workflows. * Passion for innovation and continuous improvement. Physical * This role may require travel. * Position typically requires reaching, grasping, feeling, talking, hearing, seeing and repetitive motions. * Sedentary Work: The duties most often considered Sedentary Work include exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most or all of the time. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Authorization: Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. We are unable to sponsor H-1B visa holders for this position.

General Description: Provide overall phone customer service for insureds, agents and internal company personnel. Responsible for performing different policy level transactions (example: cancellations, policy changes) as instructed and within level of authority. Participate in team projects as instructed and necessary to maintain First Class customer service. Essential Duties and Responsibilities: Completes customer's transactional requests within applicable policies and identifies opportunities requiring a transfer to another area. Responds to customer questions accurately demonstrating expertise and knowledge of products and processes. Actively listens to customer issues or questions showing interest and displaying empathy for the caller's situation. Reads, analyzes and interprets procedures and documents. Remains current on new marketing campaigns in order to respond appropriately to marketing related inquires using all available resources/tools. Solves practical problems and deal with a variety of concrete variables. Reports discrepancies in procedures and policy details to management, as necessary. Interprets a variety of instructions furnished in written, oral, or diagram form. Performs other duties as required. Supplemental Information: This job description has been prepared to indicate the general nature and level of the work that the employees perform within their classification. This description is not and cannot be interpreted as an inventory of all the duties, tasks, responsibilities and qualifications required for the employees assigned to this job. Education/Skills /Experience: High school diploma or equivalent. 1-3 years of related experience and/or training, agency experience preferred. Some college or post-secondary training in business operations or insurance is strongly preferred. Experience using Microsoft office products. Must be detail-oriented and possess good interpersonal and problem-solving skills. Must be flexible and able to adapt in a changing business environment with minimum supervision. Must be willing to work flexible schedules to support multiple time zones. Must possess strong communication, organizational and teamwork skills. Licenses and / or Certifications: Not necessary but preferred Agency background &/or Agent license 10am - 7pm EST 12pm - 9pm EST

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify): English & Spanish Right to work: English / Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview: Responsible for assisting independent agents by supporting and facilitating development and implementation of business/marketing plans Essential Job Functions: Manage an assigned agency territory in a state or in multiple states, which may require up to 75% travel and overnight travel as well Develop and maintain professional and effective agency relationships Train existing agents and new agents on company products and procedures Provide daily feedback regarding agent meetings Gather information regarding the competition's initiatives and strategies Expand current business by consistently understanding changing needs and making appropriate recommendations Work with Marketing VP in planning overall marketing, training and strategic programs for independent contractors Assist independent agents with development of market and business strategies to increase profitability Monitor and report monthly production goals Have regular and reliable attendance to ensure that agents receive quality service Adhere of policies and procedures of employee handbook Skill, Experience and Licensure Requirements: Maintain a constructive, cooperative, positive, and trusting working relationship with others Experience or knowledge of budget planning and developing business and marketing strategies Ability to adapt to a changing competitive environment Experience in handling conflict situations with the utmost professionalism Demonstrate resourcefulness and initiative Must display ability to be reliable, responsible, and dependable through consistently fulfilling obligations Self-Motivated and self-disciplined with the strong ability to work effectively independently with minimal supervision. Ability to use decision-making skills to offer options and resolve problems in a variety of contexts Demonstrate strong communication skills with customers, agents, and other external and internal sources Possess above average computer proficiency and the ability to operate in various software programs simultaneously. Including advanced experience with Microsoft Excel. Other Skills/Abilities: Maintain and stay current with knowledge of personal lines insurance Maintain and stay current with knowledge of claims and underwriting policies and procedures #ZR Benefit Highlights Industry leading medical, dental and vision insurance plan 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately) Generous PTO policy Eligible for performance based bonuses

General Description: Provide overall phone customer service for insureds, agents and internal company personnel. Responsible for performing different policy level transactions (example: cancellations, policy changes) as instructed and within level of authority. Participate in team projects as instructed and necessary to maintain First Class customer service. Essential Duties and Responsibilities: Completes customer's transactional requests within applicable policies and identifies opportunities requiring a transfer to another area. Responds to customer questions accurately demonstrating expertise and knowledge of products and processes. Actively listens to customer issues or questions showing interest and displaying empathy for the caller's situation. Reads, analyzes and interprets procedures and documents. Remains current on new marketing campaigns in order to respond appropriately to marketing related inquires using all available resources/tools. Solves practical problems and deal with a variety of concrete variables. Reports discrepancies in procedures and policy details to management, as necessary. Interprets a variety of instructions furnished in written, oral, or diagram form. Performs other duties as required. Supplemental Information: This job description has been prepared to indicate the general nature and level of the work that the employees perform within their classification. This description is not and cannot be interpreted as an inventory of all the duties, tasks, responsibilities and qualifications required for the employees assigned to this job. Education/Skills /Experience: High school diploma or equivalent. 1-3 years of related experience and/or training, agency experience preferred. Some college or post-secondary training in business operations or insurance is strongly preferred. Experience using Microsoft office products. Must be detail-oriented and possess good interpersonal and problem-solving skills. Must be flexible and able to adapt in a changing business environment with minimum supervision. Must be willing to work flexible schedules to support multiple time zones. Must possess strong communication, organizational and teamwork skills. Licenses and / or Certifications: Not necessary but preferred Agency background &/or Agent license 10am - 7pm EST 12pm - 9pm EST

Insurance Agent We are seeking energetic self-starters who are interested in a rewarding insurance sales career. This role requires high achievers with a positive and professional attitude, excellent communication skills and self-discipline. This is a great opportunity for the entrepreneurial minded who want to lead and build a successful business. We offer an excellent work environment, extensive support and endless growth potential. If you think you are a great fit and want to be a part of a winning culture, then we would love to hear from you! Additional Responsibilities and Duties Sell Property/Casualty Insurance and Life Insurance Seek out leads and new clients Discuss financial concerns and needs of individuals Service new and existing clients Requirements of Insurance Agent Hold a Florida License(s) to sell Property/Casualty Insurance and Life Insurance Ability to pass background and credit check About Us The Florida Farm Bureau Group is a wholly owned subsidiary of the Southern Farm Bureau Casualty Insurance Group. Southern Farm Bureau Casualty Insurance Company began 50 years ago with a group of Farm Bureau leaders, who shared a vision for better member service and lower insurance rates. Today, Southern Farm Bureau Casualty is a $2 billion company and is in the top of its class with an A.M. Best "A" Excellent rating - a designation achieved by only 3 percent of property and casualty insurers in the nation. Southern Farm Bureau Casualty has become a leader in the insurance industry through innovative services and competitive products for its policyholders and an extensive training program for its claims adjusters, underwriters, and independent agents. The Florida Farm Bureau Group consists of two domestic property and casualty insurance companies, Florida Farm Bureau Casualty Insurance Company and Florida Farm Bureau General Insurance Company. The group specializes in writing automobile, homeowners, dwelling fire, farm and business owners lines of insurance for members of the Florida Farm Bureau Federation. The group ranks as one of the market leaders in private passenger auto and homeowners insurance business in the state of Florida. The group also offers three major package policies, including a country squire policy (fire and inland marine coverage on farm personal property, farm comprehensive personal liability, and an endorsement to a homeowners and dwelling package policy), a dwelling package policy, and a commercial lines package policy.

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify): English & Spanish Right to work: English / Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview The Insurance Agent is responsible for accepting chat requests through the websites, as well as, handling inbound calls from consumers that have questions throughout the life of the policy. The agent will also make outbound calls to consumers about policies held within the agency. The agent must have knowledge of property insurance and excellent customer service skills. Duties and Responsibilities: Answer a high volume of inbound calls relating to homeowner's insurance policies Resolve customer grievances Gain cursory knowledge of UPCIC manuals, guidelines, policies and procedures Quote, bind and obtain new policies for the agency through agent of record changes. Cross-sell Answer questions about products and services Process endorsements and policy changes Take payments on new and existing accounts Note details of all calls and transactions on file. Ability to accomplish daily goals Have regular and reliable attendance Adhere to policies and procedures of employee handbook Perform other duties as assigned Skills and Qualifications: 2-20 or 20-44 insurance license with the Florida Department of Financial Services 4-40 insurance license acceptable, at minimum the 20-44 must be attained within 60 days of hire Proficient in Microsoft Office including Word, Excel and Outlook Reading, writing, typing and computing skills necessary to do the job Benefit Highlights Industry leading medical, dental and vision insurance plan 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately) Generous PTO policy Eligible for performance based bonuses

We are seeking energetic self-starters who are interested in a rewarding insurance sales career. This role requires high achievers with a positive and professional attitude, excellent communication skills and self-discipline. This is a great opportunity for the entrepreneurial minded who want to lead and build a successful business. We offer an excellent work environment, extensive support and endless growth potential. If you think you are a great fit and want to be a part of a winning culture, then we would love to hear from you! Additional Responsibilities and Duties Sell Life Insurance and Property/Casualty Insurance products Seek out leads and new clients Discuss financial concerns and needs of individuals Service new and existing clients Develop your professional skills and knowledge Requirements of Insurance Agent 4 year degree, preferred Ability to pass background and credit check Sales experience, a plus About Us The Florida Farm Bureau Group is a wholly owned subsidiary of the Southern Farm Bureau Casualty Insurance Group. Southern Farm Bureau Casualty Insurance Company began 50 years ago with a group of Farm Bureau leaders, who shared a vision for better member service and lower insurance rates. Today, Southern Farm Bureau Casualty is a $2 billion company and is in the top of its class with an A.M. Best "A" Excellent rating - a designation achieved by only 3 percent of property and casualty insurers in the nation. Southern Farm Bureau Casualty has become a leader in the insurance industry through innovative services and competitive products for its policyholders and an extensive training program for its claims adjusters, underwriters, and independent agents. The Florida Farm Bureau Group consists of two domestic property and casualty insurance companies, Florida Farm Bureau Casualty Insurance Company and Florida Farm Bureau General Insurance Company. The group specializes in writing automobile, homeowners, dwelling fire, farm and business owners lines of insurance for members of the Florida Farm Bureau Federation. The group ranks as one of the market leaders in private passenger auto and homeowners insurance business in the state of Florida. The group also offers three major package policies, including a country squire policy (fire and inland marine coverage on farm personal property, farm comprehensive personal liability, and an endorsement to a homeowners and dwelling package policy), a dwelling package policy, and a commercial lines package policy.

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify): English & Spanish Right to work: English / Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Description: The CSR would be responsible for assisting current customers with various service needs. The CSR will need to have knowledge of property insurance and excellent customer service skills. Duties and Responsibilities: Resolve customer grievances Gain cursory knowledge of different carriers manuals, guidelines, policies and procedures Answer questions about products and services Process endorsements and policy changes Take payments on new and existing accounts Note details of all calls and/or transactions on file Ability to accomplish monthly goals Have regular and reliable attendance Adhere to policies and procedures of the employee handbook Perform other duties as assigned Requirements: 1-2 years Experience preferred but not required 4-40 License required Required knowledge, skills, and abilities. Strong ability to develop and maintain constructive, cooperative, positive, and trusting working relationships with others. Ability to adapt to a changing competitive environment. Experience in handling conflict situations with the utmost professionalism. Demonstrate resourcefulness and initiative. Must be reliable, responsible, and dependable by consistently fulfilling obligations. Self-motivated and self-disciplined with a strong ability to work effectively and independently with minimal supervision. Proficient in Microsoft Office including Word, Excel and Outlook Ability to communicate -listening, speaking and writing skills Ability to manage multiple tasks simultaneously Bilingual preferred #ZR Benefit Highlights Industry leading medical, dental and vision insurance plan 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately) Generous PTO policy Eligible for performance based bonuses

Insurance Sales Representative We are seeking energetic self-starters who are interested in a rewarding insurance sales career. This role requires high achievers with a positive and professional attitude, excellent communication skills and self-discipline. This is a great opportunity for the entrepreneurial minded who want to lead and build a successful business. We offer an excellent work environment, extensive support and endless growth potential. If you think you are a great fit and want to be a part of a winning culture, then we would love to hear from you! Additional Responsibilities and Duties Sell Life Insurance and Property/Casualty Insurance products Seek out leads and new clients Discuss financial concerns and needs of individuals Service new and existing clients Develop your professional skills and knowledge Requirements of Insurance Agent 4 year degree, preferred Ability to pass background and credit check Sales experience, a plus About Us The Florida Farm Bureau Group is a wholly owned subsidiary of the Southern Farm Bureau Casualty Insurance Group. Southern Farm Bureau Casualty Insurance Company began 50 years ago with a group of Farm Bureau leaders, who shared a vision for better member service and lower insurance rates. Today, Southern Farm Bureau Casualty is a $2 billion company and is in the top of its class with an A.M. Best "A" Excellent rating - a designation achieved by only 3 percent of property and casualty insurers in the nation. Southern Farm Bureau Casualty has become a leader in the insurance industry through innovative services and competitive products for its policyholders and an extensive training program for its claims adjusters, underwriters, and independent agents. The Florida Farm Bureau Group consists of two domestic property and casualty insurance companies, Florida Farm Bureau Casualty Insurance Company and Florida Farm Bureau General Insurance Company. The group specializes in writing automobile, homeowners, dwelling fire, farm and business owners lines of insurance for members of the Florida Farm Bureau Federation. The group ranks as one of the market leaders in private passenger auto and homeowners insurance business in the state of Florida. The group also offers three major package policies, including a country squire policy (fire and inland marine coverage on farm personal property, farm comprehensive personal liability, and an endorsement to a homeowners and dwelling package policy), a dwelling package policy, and a commercial lines package policy.

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify): English & Spanish Right to work: English / Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Claims Customer Service Representative serves as the liaison between a company and its clients, addressing customer concerns and providing clear guidance on company processes. This role requires interaction with the agency force and clients to provide information and answer questions about services and procedures related to claims. The inquiries come primarily from inbound telephone calls. Essential Job Functions Handle high call volume Answer questions about products, services, and processing procedures Note details of all calls and/or transactions on the claim file. Utilize our internal claims system to record, track and monitor insurance claims. Resolve customer grievances Respond to all inbound consumer and agent calls and written correspondences in a timely and professional manner Manage and utilize time effectively to ensure the department meets the required service levels for improved customer satisfaction results Adhere to the policies and procedures of the employee handbook Perform other duties as assigned Follow training and guidance from management to plan and achieve goals. Required Knowledge, Skills & Ability Reliable and consistent adherence to attendance policies Excellent communication and interpersonal skills Ability to accomplish daily goals and meet performance targets Ability to manage multiple tasks simultaneously Ability to operate in various software programs simultaneously Meet and exceed call quality expectations Proficient in Microsoft Office including Word, Power Point and Excel Must be able to pass a background check to acquire the Florida 6-20 Insurance License. Ability to work independently and as part of a team. Attention to detail and accuracy. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time, and the employee is expected to perform such other duties as may be assigned. Employment may necessitate extended working hours in the aftermath of high-volume or catastrophic events. Such events may include, but are not limited to, hurricanes, tropical storms, or other significant weather occurrences. #ZR Benefit Highlights Industry leading medical, dental and vision insurance plan 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately) Generous PTO policy Eligible for performance based bonuses

Job DescriptionInsurance Sales Representative We are seeking energetic self-starters who are interested in a rewarding insurance sales career. This role requires high achievers with a positive and professional attitude, excellent communication skills and self-discipline. This is a great opportunity for the entrepreneurial minded who want to lead and build a successful business. We offer an excellent work environment, extensive support and endless growth potential. If you think you are a great fit and want to be a part of a winning culture, then we would love to hear from you! Additional Responsibilities and Duties Sell Life Insurance and Property/Casualty Insurance products Seek out leads and new clients Discuss financial concerns and needs of individuals Service new and existing clients Develop your professional skills and knowledge Requirements of Insurance Agent 4 year degree, preferred Ability to pass background and credit check Sales experience, a plus About Us The Florida Farm Bureau Group is a wholly owned subsidiary of the Southern Farm Bureau Casualty Insurance Group. Southern Farm Bureau Casualty Insurance Company began 50 years ago with a group of Farm Bureau leaders, who shared a vision for better member service and lower insurance rates. Today, Southern Farm Bureau Casualty is a $2 billion company and is in the top of its class with an A.M. Best "A" Excellent rating - a designation achieved by only 3 percent of property and casualty insurers in the nation. Southern Farm Bureau Casualty has become a leader in the insurance industry through innovative services and competitive products for its policyholders and an extensive training program for its claims adjusters, underwriters, and independent agents. The Florida Farm Bureau Group consists of two domestic property and casualty insurance companies, Florida Farm Bureau Casualty Insurance Company and Florida Farm Bureau General Insurance Company. The group specializes in writing automobile, homeowners, dwelling fire, farm and business owners lines of insurance for members of the Florida Farm Bureau Federation. The group ranks as one of the market leaders in private passenger auto and homeowners insurance business in the state of Florida. The group also offers three major package policies, including a country squire policy (fire and inland marine coverage on farm personal property, farm comprehensive personal liability, and an endorsement to a homeowners and dwelling package policy), a dwelling package policy, and a commercial lines package policy.