Supervisor jobs at Florida Medical Clinic

The Therapy Team leader assists the Director of Therapy Operations in day-to-day operations of a therapy team or discipline. The position requires effective supervisory skills along with good communication skills for interdepartmental relationships, and competency in licensed discipline evaluation, assessment, care planning and treatment. The Therapy Team Leader must delegate and supervise tasks of therapist assistants and technicians; assist with staffing, scheduling, orientation, training and communications to provide adequate coverage for patient treatments; and maintain open and on-going communication with hospital departments to ensure patient, staff, and hospital needs are met. This position typically provides patient care in licensed discipline 80% - 90% of work hours. The Therapy Team Leader helps create an environment and culture that enables the hospital to fulfill its mission by meeting or exceeding its goals, conveying the hospital mission to all staff, holding staff accountable for performance, motivating staff to improve performance, and being responsible for the operation of the department, to include measurement, assessment, and continuous improvement. The Team Leader helps staff improve their clinical skills, and overall performance, through staff development and mentoring. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

3p-11p Evening Supervisor (LPN or RN) Needed- Join Avante Skilled Nursing and Rehabilitation Center! Are you passionate about helping others, do you have a positive attitude, and show great leadership abilities? Avante at Ormond Beach Skilled Nursing and Rehabilitation Center is seeking a 3p-11p Evening Supervisor to supervise the day-to-day nursing activities of the facility during their tour of duty in accordance with current federal, state, and local standards, guidelines, and regulations that govern the facility, and as may be required by the Director of Nursing, to ensure that the highest degree of quality care is maintained at all times. Avante Offers DAILY PAY! Work Today, Get Paid Today! Why Avante? At Avante, we are committed to providing the highest quality of care for our residents while fostering a collaborative, rewarding, and growth-oriented work environment for our team. Benefits You'll Love: Competitive Compensation Comprehensive Insurance Coverage (Medical, Dental, Vision, and more!) Strong Retirement Plan to Secure Your Future Paid Time Off & Holidays - Because You Deserve a Break Tuition Reimbursement - Invest in Your Growth Health & Wellness Programs to Keep You Feeling Your Best Employee Recognition Programs - Win prizes & even an annual cruise! A Collaborative Work Environment - We Value Your Input! (Employee surveys, check-ins, & town halls) Advancement Opportunities - Build a Career with Us! Qualifications: • Must possess a current and active license in good standing to practice as an RN or LPN in the applicable state • Must maintain current CPR certification. • Must be able to read, write, speak, and understand the English language. • Previous experience in a hospital, long-term care or healthcare related facility • Must be knowledgeable of general, rehabilitative and restorative nursing and medical practices, procedures, laws regulations and guidelines governing long-term care facilities • Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served. • Be a supportive team member, contribute to and be an example of team work and team concept. • Must possess the ability to make independent decisions when circumstances warrant such action. • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. • Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel. • Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care. • Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents. • Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices. • Must be able to relate information concerning a resident's condition. Education and Experience: • Must possess, as a minimum, a Nursing Degree from an accredited college or university • Must have, as a minimum, one (1) year of experience as a supervisor in a hospital, nursing care facility, or other related health care facility. • Must have training in rehabilitative and restorative nursing practices. • Must maintain current CPR certification. Apply today and help us create a welcoming and supportive environment for our residents and their families. Avante provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, Veterans' status, national origin, gender identity or expression, age, sexual orientation, disability, gender, genetic information or any other category protected by law. In addition to federal requirements, Avante complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Avante expressly prohibits any form of workplace harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, Veterans' status or any other category protected by law. Improper interference with the ability of Avante's employees to perform their job duties may result in discipline, up to and including, discharge.

3p-11p Evening Supervisor Needed- Come Join our Team!! Avante Offers DAILY PAY! Work Today, Get Paid Today! Avante at Jacksonville Beach Skilled Nursing and Rehabilitation Center is seeking a caring, patient-focused Licensed Practical Nurse (LPN) or Registered Nurse (RN) for a 3p-11p Evening Supervisor position. The ideal candidate would be passionate about helping others, have a positive attitude, and be a dedicated team-player. The Unit Manager would be responsible for supervising the day-to-day nursing activities of the facility during your tour of duty in accordance with current federal, state, and local standards, guidelines, and regulations that govern the facility, and as may be required by the Director of Nursing, to ensure that the highest degree of quality care is maintained at all times. Why Avante? At Avante, we believe in providing the highest quality of care to our residents while fostering a supportive and rewarding work environment for our team. Benefits You'll Love: ? Competitive Compensation ? Comprehensive Insurance Coverage (Medical, Dental, Vision and more!) ? Strong Retirement Plan for Your Future ? Paid Time Off & Holidays to Recharge ? Tuition Reimbursement - Invest in Your Education ? Health & Wellness Programs to Keep You Feeling Your Best ? Employee Recognition Programs - Win prizes & an annual cruise! ? A Collaborative Work Environment - We value your voice! (Employee surveys, check-ins, & town halls) ? Advancement Opportunities - Grow Your Career with Us! Qualifications: Must be a licensed nurse (LPN or RN) in good standing and meet all applicable federal and state licensure requirements. Must be 18 years of age Completion of secondary education or otherwise show ability to read and write in a legible and understandable manner. Must speak and understand English Must be able to supervise and instruct others. Previous supervisory experience or completion of appropriate supervisory training program, or as required by state law. Must maintain current CPR certification. Positive attitude toward the elderly. Education and Experience: Must be a Licensed Practical Nurse (LPN) or Registered Nurse (RN) in good standing and meet all applicable federal and state licensure requirements. Must be 18 years of age. Completion of secondary education or otherwise show ability to read and write in a legible and understandable manner. Must speak and understand English. Previous experience in a supervisory capacity. Must be knowledgeable of nursing and medical practices and procedures and laws, regulations and guidelines governing long-term care. Must maintain current CPR certification. Avante provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, Veterans' status, national origin, gender identity or expression, age, sexual orientation, disability, gender, genetic information or any other category protected by law. In addition to federal requirements, Avante complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Avante expressly prohibits any form of workplace harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, Veterans' status or any other category protected by law. Improper interference with the ability of Avante's employees to perform their job duties may result in discipline, up to and including, discharge.

* Must have Sterile Processing and supervisory experience AND a valid Sterile Processing Technician Certification by CBSPD or IAHCSMM* Department: Central Support Services (Sterilization) Shift Details: FT, Nights (Thursday-Sunday/9p-7:30a) Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals. Summary The Central Support Services Supervisor is responsible for maintaining a high degree of service in the Sterile Processing unit, operating efficiency, recognizing and assisting in developing solutions to a variety of management and operating problems within the CSS. The CSS Supervisor is expected to exercise considerable independent judgment in meeting routine problems and to contribute substantially to the development of program modifications. This role performs all supervisory duties, including training, orienting, scheduling, conducting performance appraisals and disciplinary actions. The incumbent will have a significant role in the administration or preparation of the departments or the organization's budget. Responsibilities * Supervises and coordinates the daily activities of Sterile Processing or Central Sterile Supply unit. * Plans staff assignments for the shift based on Surgery and other procedure area volumes. * Maintains up to date quality control on all sterilizers, washer disinfectant, cart washer, ultrasonic machines and scope washers. * Monitors sterilization practices to ensure all standards are met. * Keeps accurate records of all sterilizer loads. * Utilizes knowledge of sterilization parameters and takes corrective action if parameters are not met. * Ensures safe work practices for all employees. * Monitors staff use of PPE in decontamination area. * Promotes a safe environment. * Takes appropriate action in emergency situations, and practices awareness and control of hazards which may endanger patients, visitors and employees. * Ensures staff are in compliance with department and JHS policies, procedures and protocols. * Assesses quality of services delivery to ensure department quality standards are met, turnaround time is efficient and OR needs are met. * Provides performance feedback to employees, and when applicable, corrective action. * Leads department employee engagement activities. * Facilitates staff development programs including in-services on product usage and infection control. * Uses the department's instrument and productivity tracking program to maintain accurate records regarding sterilization and set assembly count sheets. * Establishes internal inventory levels and maintains levels in accordance with set standards. * Actively seeks ways to eliminate errors, reduce turnaround time, maintain work-flow and improve customer service. * Assures budgetary compliance for departmental supply expenses including forms, clerical supplies and disposable attire used in decontamination procedures. * Consistently conducts audits of inventory item usage to determine appropriate utilization in supply item and PAR levels. * Coordinates the physical inventory activities of the department and assists all other departments with completion of physical inventory procedures. * Provides emergency back-up coverage, when staff shortages occur in the department. * Resolves all supply issues for all departments, on a daily basis. Experience * Generally requires 3 to 5 years of related experience. Supervisory experience is required. Education * High School diploma is required; Bachelor's degree in related field is strongly preferred. Credentials * Valid Sterile Processing Technician Certification by CBSPD or IAHCSMM is required. Incumbents hired before November 20, 2019 must complete obtain the required certification by December 31, 2021. Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Effectively and efficiently coordinates the daily operations and patient flow of two (2) or more imaging modalities. Responsible for evaluating and coordinating daily staffing needs. Consistently accomplishes operational safety, efficiency and quality goals. Works collaboratively with staff and manager to prevent and resolve issues/conflicts as they arise. Communicates information in a timely manner to staff and leader(s). Estimated salary range for this position is $91132.84 - $118472.69 / year depending on experience. Degrees: * High School,Cert,GED,Trn,Exper. Licenses & Certifications: * ARDMS Registered Vascular Technologist. * ARDMS Registered Diagnostic Medical Sonographer - Ob/Gyn. * ARDMS Registered Diagnostic Medical Sonographer - Abdomen. * ARRT Registered Technologist - Vascular-Interventional Radiography. * ARRT Registered Technologist - Radiography. * ARRT Registered Technologist - Magnetic Resonance Imaging. * ARRT Registered Technologist - Mammography. * ARRT Registered Technologist - Computed Tomography. * CPR (Cardiopulmonary Resuscitation) Certification. * ARDMS Registered Diagnostic Cardiac Sonographer. * CCI Registered Cardiac Sonographer. * ARRT Registered Technologist - Nuclear Medicine Technology. * Certified Radiologic Technologist. * NMTCB Certified Nuclear Medicine Technologist. * Basic Life Support. * ARDMS Registered Diagnostic Medical Sonographer - Breast Specialty. * ARDMS Registered Diagnostic Medical Sonographer. Additional Qualifications: * Graduate of an approved AMA program in 2 or more of the following modalities: Radiology, Nuclear Medicine, Ultrasound, Computerized Tomography, Magnetic Resonance Imaging, Mammography, Non-Invasive Vascular Sonography, and Echocardiology. * 1 year lead technologist or supervisory experience preferred. * Licensure in the applicable modalities as required by the State of Florida. * Registration or certification as requires by Baptist Health South Florida technologist job description for the applicable modalities. Minimum Required Experience: 1 Year

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Center Supervisor to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. The Center Supervisor assists in planning, organizing, and coordinating day-to-day operations and provides supervision to administrative staff members. Essential Duties & Responsibilities: Supervises daily operations of the center; to include working with administrative team, technologists, and Radiologists Proactively monitoring the optimization of patient flows and cycle time Work with Center Manager to set goals as needed to meet expectations. Communicates with team to ensure all center goals are clear, understandable, and achievable Contribute to development or enhancement or operational and recovery procedures, policies, and tools Advises Center Manager of operational training gaps, staff development issues and other observation and areas or opportunity that may involve training Provides feedback coaching and training to team members Maintain daily/monthly employee schedules Reconcile of daily revenue cycle patient collection, document, and maintain journal entries Effectively manage multiple projects and tasks Assist in the continual development of RAYUS' systems and processes Attends administrative meetings and participates in committees as requested Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations Maintain and upkept reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply Uphold the RAYUS Values

Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community. As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together. What the role is about: We are seeking an energetic and experienced Dispensary Supervisor I to join our team! The Dispensary Supervisor I is responsible for leading the frontline team in day-to-day operations, ensuring exceptional customer service, and supporting retail execution. This role emphasizes mentorship, service excellence, and a hands-on approach to store operations. In the absence of the General Manager and Dispensary Supervisor II, the Dispensary Supervisor I must have the ability to oversee all store operations. If you are someone who has passion for helping customers and cannabis, then come grow your career with Goodness Growth! What impact you'll make: * Guide the crew through day-to-day operations with confidence. * Mentor new hires and support onboarding like a pro. * Step up as Manager on Duty when needed-you're the go-to leader. * Deliver real-time coaching and occasional course-correction to help your team grow. * Tackle escalated customer/patient concerns with grace and empathy. * Set the gold standard for service-then train others to meet it. * Keep our service game strong and consistent, every shift. * Keep shelves stocked and the vault dialed in. * Oversee intake, labeling, and smart product rotation-nothing gets missed on your watch. * Ensure smooth, accurate drawer operation every time. * Approve returns and discounts with integrity. * Follow proper procedures to keep our cash flow secure. * Verify IDs, intake info, and track products with precision. * Use systems like BioTrack to keep everything above board. * Educate both staff and customers on cannabis strains, products, and consumption methods. * Drive sales by encouraging upselling and highlighting current promos. * Open and close the store. * Jump in during peak hours and make sure the team has what they need to thrive. What you've accomplished: * Must be 21 or older. * Minimum 1+ years of retail leadership or management experience. * Must be proactive, with a strong work ethic, attention to detail, strong communication, customer service and leadership skills. * Meet timeliness consistently in fast paced environment and be able to effectively work under pressure. * Continuously open to constructive, developmental feedback. * Ability to use standard office equipment and computer software. * Must pass all required background checks. * Must be and remain compliant with all legal and company regulations for working in the industry. * Requires open availability working days, nights, and weekends. Ability to work full‐time, reliable, responsible, and dependable attendance. * Candidates must have the ability to stand for extended periods, climb a ladder and to move and handle boxes of products/merchandise (weighing up to 50 pounds) and fixtures throughout the store, which entails lifting, and perform all functions as set forth above. Why Choose Vireo Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture. At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives. Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together. A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************

The Medical Care Services Supervisor is responsible for the supervision and daily operations of the Care Resource Midtown facility; This includes providing support to the Sr. Medical Care Services Manager as needed in the supervision of non-licensed personnel. Provides ongoing Quality Improvement monitoring, ensures safe patient care, and ensures office staff is competent to perform patient care. The Medical Care Services Supervisor directs staff in following established policies and procedures, coordinates patient flow between front and back-office personnel, functions as a liaison for the medical staff and the Sr. Medical Care Services Manager. ESSENTIAL JOB RESPONSIBILITIES Management/Leadership: Understands and participate in the interview, training, development and supervision of staff which includes work allocation and problem resolution. Provide training, guidance and direction to staff ensuring staff perform duties efficiently, timely, and knowledgeably. Foster a positive and supportive work environment by promoting the Health Center's 3 C's of Service: Compassion, Competency, and Commitment. Coordinate and participate in staff meetings and educational activities. Manage relationships with vendors, clearinghouses and payers, ensuring ongoing successful relationships. Oversee daily operations and ensure progress towards departmental goals. Communicate updated policies and procedures to staff. Ensure adequate staffing to support timely patient visits. Maintain open and effective communication with all staff levels. Post assignments and schedule for clinic. Review and authorize payroll and time-off request as needed. Ensure established inventory standards for all supplies and equipment. Resolve operational and personnel issues effectively. Ensure a safe environment for patients and staff. Respond to and resolve patient complaints. Assist SR. Medical Care Services Manager with staff selection, promotion, and performance counseling in accordance with CR policies. Administrative Oversee charge capture and accuracy, including HEDIS and UDS reporting. Work closely with Sr. Medical Care Services Manager, Director of Revenue Cycle and Medical Director(s) to achieve the goal of timely, accurate and complete claims submission. Address escalated questions from clients/patients, staff and insurance companies. Oversee resolution of client/patient billing complaints and the client/patient statement process. Evaluate client/patient financial status and establish payment plans as needed. Ensure payments are submitted via BRINKS daily. Assist with collecting delinquent accounts and monitor payment compliance. Attend internal/external meetings as required. Quality Assurance/Compliance Ensure confidentiality of patient, employee, and organizational information in compliance with HIPAA and internal policies. Prepare for and participate in inspections as required by regulatory agencies. Conduct quality assurance and record reviews for the medical program. Develop and distribute Standard Operating Procedures (SOP) for new protocols and procedures. Mediate disputes involving clients, patients, staff, and visitors. Prepare credentialing and recredentialing for providers. Support planning and implementation of performance improvement plans related to Joint Commission, ACHA and HRSA standard. Provide ongoing training to staff to ensure compliance with safety and quality care standards. Culture of Service: 3 C's Compassion Greet all customers (i.e. patient, client, staff, vendor) with courtesy, eye contact, appropriate tone and body language. Listen attentively and provide appropriate options or resolutions to all customers (i.e. patient, client, staff, vendor). Competency Deliver services in accordance with established protocols and seek assistance when needed to ensure quality service. Commitment Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed. Prioritize customer (i.e. patient, client, staff, vendor) requests to ensure prompt and effective responses are provided. Safety Practice and ensure proper hand washing per CDC guidelines. Understand and fulfill assigned roles in emergency code system and the Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for internal and external contacts is frequent and important. PHYSICAL REQUIREMENTS Frequent sitting, phone use, and computer work. Occasional walking, standing, bending, and driving. Work is performed in an office setting. Other Participate in health center developmental activities as requested. Perform other duties and special projects as assigned.

Department: Transportation Svs Work Type: Full Time Shift: Shift 1/7:00:00 AM to 3:00:00 PM Minimum to Midpoint Pay Rate:$22.73 - $28.41 / hour Responsible for supervising the activities of Housekeeping and Patient Transport Services to maximum patient flow, ensure a clean environment, and safe / efficient patient transportation. Plans, develops, implements, and monitors schedules, employee performance, conduct, and attendance, education and training, work routines, goals and objectives, policies and procedures. Attends meetings and fills in for the Director as needed. Responsible for ensuring high levels of employee and customer satisfaction. Requirements Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/ Preferredand/or High School Diploma or EquivalentRequiredorGEDRequired Experience Requirements Minimum Years RequiredArea of ExperienceRequired/ Preferredand/or5 YearsHousekeepingRequiredor5 YearsTransportRequired State of Florida Licensure Requirements LicensesRequired/ Preferredand/or Not Required Certifications/Registration Requirements Certificates/RegistrationsRequired/ Preferredand/or US:FL:Fort Myers

Job Details Osceola office - Kissimmee, FL Full Time 4 Year Degree $55600.00 - $57600.00 Salary/year OtherDescription ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Serve as the case management unit supervisor providing case management oversight and unit supervision which may include case reviews and staff supervision. Utilizes critical data elements from internal and external sources to measure the effectiveness of services. Conducts on-going quality assurance reviews on all cases in the unit to assure compliance with applicable policies and regulations. Oversees provision of case management services, including the implementation of case plans for families assigned to the unit from intake to case closure. Monitors and manages all internal and external required reporting and data entry for the unit. Establishes systems to monitor and assure compliance with contract outcomes. Provides administrative and management duties related to assigned staff including interviewing and selection, training and orientation, supervision, performance review/management, staff development and scheduling. Establishes and maintains relationships with supervisory staff, emphasizing proper response to and use of supervision and appropriate reliance on supervisory staff to guide their activities. Establishes and maintains relationships with community resource providers, particularly emphasizing facilitation of the referral process and providing continuity of care for the families in the unit. Establishes and maintains relationships with children and families served by the unit including awareness of and attention to achievement of permanency, satisfaction with services, and overall safety of children. Conducts on-going risk management of all cases assigned to unit and implements plans to alleviate these risks. Participates in staffing and other meetings for families assigned to the unit. In adoption programs, supervises all adoption activities leading to finalization including the completion of all required adoption documentation and legal requirements. Monitors all court related activities for the unit and assures assigned staff are appropriately trained in court related matters. Establishes systems for compliance with Independent Living Qualifications Masters degree from an accredited college or university in social work, psychology, or other Human Services discipline and three years of experience working with children and families, one of which is in providing supervision to direct service workers in a related field is strongly preferred. Bachelors degree from an accredited college or university in social work, psychology, or other Human Services discipline and five years experience working with children and families, two of which is in providing supervision to direct service workers in related field may be considered in lieu of the masters degree.

The Medical Assistant Services Supervisor has responsibility for the supervision and daily operations of the Care Resource Midtown facility; This includes providing support to the Sr. Medical Care Services Manager as needed in the supervision of non-licensed personnel. Provide ongoing Quality Improvement monitoring and ensure safe patient care to the clinic patients and ensure office staff are competent to perform patient care. The Medical Care Services Supervisor directs staff in following established policies and procedures, coordinates patient flow between front and back-office personnel, functions as a liaison for the medical staff and the Sr. Medical Care Services Manager. ESSENTIAL JOB RESPONSIBILITIES Management/Leadership Understand and participate in the interview, training, development and supervision of staff which includes work allocation and problem resolution. Provide training, guidance and direction to staff, which ensures staff perform duties efficiently, timely, and knowledgeably. Foster a positive and supportive work environment by promoting the Health Center's 3 C's of Service: Compassion, Competency, and Commitment. Coordinate and participate in staff meetings and educational activities. Manage relationships with vendors, clearinghouses, payers, and ensuring ongoing successful relationships. Oversee daily operations and ensure progress towards departmental goals. Communicate updated policies and procedures to staff. Ensures adequate staffing to support timely patient visits. Maintain open and effective communication with all staff levels. Post assignments and schedule for clinic. Review and authorize payroll and time-off requests as needed. Ensure established inventory standards for all supplies and equipment. Resolve operational and personnel issues effectively. Ensure a safe environment for patients and staff. Respond to and resolve patient complaints. Assist SR. Medical Care Services Manager with staff selection, promotion, and performance counseling in accordance to CR policies. Administrative Oversee charges capture and accuracy, including HEDIS and UDS reporting. Works closely with Sr. Medical Care Services Manager, Director of Revenue Cycle and Medical Director(s) to achieve the goal of timely, accurate and complete claims submission. Address escalated questions from clients/patients, staff and insurance companies. Oversee resolution of client/patient billing complaints and the client/patient statement process. Evaluate client/patient financial status. and establish payment plans as needed. Ensure payments are submitted via BRINKS daily. Assist with collecting on delinquent accounts and monitor payment compliance. Attend internal/external meetings as required. Quality Assurance/Compliance Ensure confidentiality of patient, employee, and organizational information in compliance with HIPAA and internal policies. Prepare for and participate in inspections as required by regulatory agencies. Conduct Quality Assurance and record reviews for the medical program. Develop and distribute Standard Operating Procedures (SOP) for new protocols and procedures. Mediate disputes involving clients, patients, staff, and visitors. Prepare credentialing and recredentialing for providers. Support planning and implementation of performance improvement plans related to Joint Commission ACHA and HRSA standard. Provide ongoing training to staff to ensure compliance with safety and quality care standards. Culture of Service: 3 C's Compassion Greet all customers (i.e. patient, client, staff, vendor) with courtesy, eye contact, and appropriate tone and body language Listen attentively and provide appropriate options or resolutions to all customers (i.e. patient, client, staff, vendor). Competency Deliver services in accordance to established protocols and seek assistance when needed to ensure quality service. Commitment Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed Prioritize customers (i.e. patient, client, staff, vendor) requests to ensure prompt and effective responses are provided Safety Practice and ensure proper hand washing per CDC guidelines. Understand and fulfill assigned roles in emergency codes system and the Continuity of Operations Plan (COOP). Other Participate in health center developmental activities as requested. Perform other duties and special projects as assigned. JOB SPECIFICATIONS Education: Associate Degree in Nursing is required. Bachelor's degree in nursing or related field preferred. Training and Experience: Three (3) years of medical assistant experience in private practice License and certifications: LPN licensed. Job Knowledge and Skills: Proficiency in Microsoft Office (Outlook, Word, Access, Excel), Provide Enterprise, NextGen EMR. Strong organizational, communication, and teamwork skills. Effective problem-solving and decision-making abilities. Ability to work with multicultural and diverse population. Demonstrated understanding of clinical workflows, medical terminology, patient care protocols, and regulatory standards (e.g., Joint Commission, HRSA, HIPAA). Ability to support clinical staff in delivering safe, high-quality care.

Monitors the daily operations of patient and staff workflow efficiently and accurately to ensure high quality patient care, and to directly supervise cardiology personnel. ORLANDO HEALTH ORLANDO REGIONAL MEDICAL CENTER Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 808 beds, the downtown Orlando hospital is among the largest acute-care facilities in the region and the only Level I Trauma Center in Central Florida. The hospital has earned consistent Best Regional Hospitals recognition from U.S. News & World Report and most recently received national rankings in six specialties and high performing ratings in 11 adult procedures and conditions, as well as Top Teaching Hospital and a sixth consecutive "A" Hospital Safety Grade from the patient safety advocates at The Leapfrog Group. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and has achieved Magnet recognition, the gold standard for nursing's contribution to quality patient care, safety, research and service excellence. Orlando Health ORMC is the flagship hospital of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts and beyond. Collectively, our 29,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. Responsibilities • Adheres to and supports Orlando Health policies, procedures, mission statement, and commitment to excellence standards. • Supervises and directs the work of the Technologists/Registered Nurses and support staff to ensure compliance with protocols and procedures. • Hires staff, performs staff orientation, and coaches and counsels employees on performance and Human Resource related issues. • Leads the process in daily operational problem resolution. • Assumes the role of the Manager when that person is absent. • Jointly participates with the Manager on the staff coaching plans. • Participates with the Manager in coordination of departmental activities. • Work closely with the Business Analyst, Manager of Ancillary System Support, Ancillary Services, CVOR, and all other Cardiology units. • Communicates with the Medical Director and the Chairman of the Department of Cardiology to maintain and improve patient procedural operations and development. • Practices efficient use and selection of supplies and equipment. • Facilitates budget improvement activities. • Maintains radiation safety records of personnel. • Ensures that all quality control and state and federal regulations are met. • Responsible for the departmental participation in Process Improvement teams inter-departmentally. • Participates in the formal teaching aspects of all students in the Cardiovascular Technology Program. Performs Performance Improvement (PI) initiatives, and process flow changes as directed. • Establishes and productively assesses and corrects staffing patterns that support excellent customer service. • Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. Qualifications Education/Training Associate degree required from an accredited school from one of the following: o Cardiovascular Technology, Cardiopulmonary Technology or Radiologic Technology. Licensure/Certification Must maintain licensure/certification/registry in the specific specialty. • Registered Cardiovascular Invasive Specialist (RCIS) • Registered Cardiovascular Electrophysiology Specialist (RCES) • Radiologic Technologist [R.T.(R)] • BLS/Health Care Provider certification required. • ACLS certification required. Experience Three (3) years of clinical experience. Education/Training Associate degree required from an accredited school from one of the following: o Cardiovascular Technology, Cardiopulmonary Technology or Radiologic Technology. Licensure/Certification Must maintain licensure/certification/registry in the specific specialty. • Registered Cardiovascular Invasive Specialist (RCIS) • Registered Cardiovascular Electrophysiology Specialist (RCES) • Radiologic Technologist [R.T.(R)] • BLS/Health Care Provider certification required. • ACLS certification required. Experience Three (3) years of clinical experience. * Adheres to and supports Orlando Health policies, procedures, mission statement, and commitment to excellence standards. • Supervises and directs the work of the Technologists/Registered Nurses and support staff to ensure compliance with protocols and procedures. • Hires staff, performs staff orientation, and coaches and counsels employees on performance and Human Resource related issues. • Leads the process in daily operational problem resolution. • Assumes the role of the Manager when that person is absent. • Jointly participates with the Manager on the staff coaching plans. • Participates with the Manager in coordination of departmental activities. • Work closely with the Business Analyst, Manager of Ancillary System Support, Ancillary Services, CVOR, and all other Cardiology units. • Communicates with the Medical Director and the Chairman of the Department of Cardiology to maintain and improve patient procedural operations and development. • Practices efficient use and selection of supplies and equipment. • Facilitates budget improvement activities. • Maintains radiation safety records of personnel. • Ensures that all quality control and state and federal regulations are met. • Responsible for the departmental participation in Process Improvement teams inter-departmentally. • Participates in the formal teaching aspects of all students in the Cardiovascular Technology Program. Performs Performance Improvement (PI) initiatives, and process flow changes as directed. • Establishes and productively assesses and corrects staffing patterns that support excellent customer service. • Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions.

Medical Assistant Supervisor***HOURLY RATE DEPENDS ON EXPERIENCE AND EDUCATION***REQUIREMENTS: You have a degree and wish to get your foot in the door for a career in Medical Assistant If you have experience in a Medical Office. JOB SUMMARY - This position is primarily responsible for: Support providers (physicians and nurse practitioners) in the provision of patient care record vital signs Discuss chief health concerns Perform testing, and administer injections Document in the EMR procedures and other medical documentation. DAILY TASKS - Core duties and responsibilities include (however are not limited to) the following: Assists with providing patient care; records vital signs and discusses and records chief health concerns Places phone calls to pharmacies to order prescriptions; sets up referral contacts Pulls test results and prepares patient EMR for physician review; answers phone; performs other general office duties as required Maintains neatness of work area; stocks patient rooms with supplies Prepares treatment rooms for examination of patients Prepares instruments and materials to doctor as directed Cleans and sterilizes instruments Inventories and orders medical supplies and materials Operates electrocardiograph (EKG), and other equipment to administer routine diagnostic test or calls medical facility or department to schedule patients for test Gives injections or treatments, and performs routine laboratory tests Keys data into computer to maintain office and patient records. SUPERVISORY RESPONSIBILITIES - Supervising other Medical AssistantsSKILLS/ ABILITIES- To perform the job successfully, an individual should demonstrate the following competencies: Knowledge of medical terminology Interpersonal/human relations skills Customer service skills Ability to maintain schedules Ability to maintain confidentiality Ability to exert physical effort, standing, lifting, and carrying materials or equipment Ability to file and retrieve information Ability to respond to questions in a tactful and professional manner Ability/willingness to adhere to established departmental service standards Follow all HIPAA regulations Keep certifications up to date EDUCATION AND/OR EXPERIENCE- One year certificate from college or technical school We prefer 2 years related experience and/or training; equivalent combination of education and experience is acceptable. ENVIRONMENTAL WORKING CONDITIONS- The physical demands and working environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit and talk or hear The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus The employee is regularly exposed to work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals The noise level in the work environment is usually moderate. Job Type: Full-time Schedule: Monday to Friday, Some Saturdays, 8 hours shift, Day shift First Choice Pediatrics' an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexualorientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.We are a drug free environment; employees are subject to random drug screening.Job Type: Full-time Job Type: Full-time

Medical Assistant Supervisor***HOURLY RATE DEPENDS ON EXPERIENCE AND EDUCATION***REQUIREMENTS: You have a degree and wish to get your foot in the door for a career in Medical Assistant If you have experience in a Medical Office. JOB SUMMARY - This position is primarily responsible for: Support providers (physicians and nurse practitioners) in the provision of patient care record vital signs Discuss chief health concerns Perform testing, and administer injections Document in the EMR procedures and other medical documentation. DAILY TASKS - Core duties and responsibilities include (however are not limited to) the following: Assists with providing patient care; records vital signs and discusses and records chief health concerns Places phone calls to pharmacies to order prescriptions; sets up referral contacts Pulls test results and prepares patient EMR for physician review; answers phone; performs other general office duties as required Maintains neatness of work area; stocks patient rooms with supplies Prepares treatment rooms for examination of patients Prepares instruments and materials to doctor as directed Cleans and sterilizes instruments Inventories and orders medical supplies and materials Operates electrocardiograph (EKG), and other equipment to administer routine diagnostic test or calls medical facility or department to schedule patients for test Gives injections or treatments, and performs routine laboratory tests Keys data into computer to maintain office and patient records. SUPERVISORY RESPONSIBILITIES - Supervising other Medical AssistantsSKILLS/ ABILITIES- To perform the job successfully, an individual should demonstrate the following competencies: Knowledge of medical terminology Interpersonal/human relations skills Customer service skills Ability to maintain schedules Ability to maintain confidentiality Ability to exert physical effort, standing, lifting, and carrying materials or equipment Ability to file and retrieve information Ability to respond to questions in a tactful and professional manner Ability/willingness to adhere to established departmental service standards Follow all HIPAA regulations Keep certifications up to date EDUCATION AND/OR EXPERIENCE- One year certificate from college or technical school We prefer 2 years related experience and/or training; equivalent combination of education and experience is acceptable. ENVIRONMENTAL WORKING CONDITIONS- The physical demands and working environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit and talk or hear The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus The employee is regularly exposed to work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals The noise level in the work environment is usually moderate. Job Type: Full-time Schedule: Monday to Friday, Some Saturdays, 8 hours shift, Day shift First Choice Pediatrics' an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexualorientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.We are a drug free environment; employees are subject to random drug screening.Job Type: Full-time Job Type: Full-time

Emergency Center Registration Supervisor The EC Registration Supervisor oversees daily operations for the EC Registration team. This role manages staffing, workflow, training, and adherence to hospital and departmental policies. Responsibilities include auditing registrations, monitoring insurance verification processes, ensuring accurate patient registration, and supporting an efficient patient experience. The supervisor communicates regularly with patients, insurance carriers, clinical staff, physicians, and revenue cycle teams Location: St. Petersburg, FL Schedule: Full-time, 40 hours per week. Key Accountabilities The supervisor coordinates the day-to-day operation of the EC Registration area to maintain adequate staffing. The role supports the development and enforcement of departmental policies, procedures, and work standards. Weekly audits are conducted to evaluate staff accuracy and reduce claim denials. The supervisor assists with or collects point-of-service payments and outstanding patient balances. Staff engagement projects are initiated to support morale and team involvement. Annual performance evaluations are completed and documented according to hospital policy. The supervisor maintains strong communication with staff, clinical teams, and revenue cycle departments to support a positive patient experience. Qualifications A bachelor's degree is required. A minimum of 3 years of experience in an emergency department, clinical environment, or medical facility is required. Knowledge of third-party payer requirements, signature regulations, and strong computer literacy are required. Experience with Medicaid, Medicaid HMOs, CMS, and other government programs is required. Bilingual proficiency is required. What Awaits You Medical, Dental, Vision 403B Savings Plan Paid Time Off and Paid Holidays Employee and Dependent Tuition Benefits Refer a friend to Johns Hopkins, an opportunity to earn money Health and Wellness programs and more Salary Range: Minimum $0/hour - Maximum $0/hour. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Emergency Center Registration Supervisor The EC Registration Supervisor oversees daily operations for the EC Registration team. This role manages staffing, workflow, training, and adherence to hospital and departmental policies. Responsibilities include auditing registrations, monitoring insurance verification processes, ensuring accurate patient registration, and supporting an efficient patient experience. The supervisor communicates regularly with patients, insurance carriers, clinical staff, physicians, and revenue cycle teams Location: St. Petersburg, FL Schedule: Full-time, 40 hours per week. Key Accountabilities The supervisor coordinates the day-to-day operation of the EC Registration area to maintain adequate staffing. The role supports the development and enforcement of departmental policies, procedures, and work standards. Weekly audits are conducted to evaluate staff accuracy and reduce claim denials. The supervisor assists with or collects point-of-service payments and outstanding patient balances. Staff engagement projects are initiated to support morale and team involvement. Annual performance evaluations are completed and documented according to hospital policy. The supervisor maintains strong communication with staff, clinical teams, and revenue cycle departments to support a positive patient experience. Qualifications A bachelor's degree is required. A minimum of 3 years of experience in an emergency department, clinical environment, or medical facility is required. Knowledge of third-party payer requirements, signature regulations, and strong computer literacy are required. Experience with Medicaid, Medicaid HMOs, CMS, and other government programs is required. Bilingual proficiency is required. What Awaits You Medical, Dental, Vision 403B Savings Plan Paid Time Off and Paid Holidays Employee and Dependent Tuition Benefits Refer a friend to Johns Hopkins, an opportunity to earn money Health and Wellness programs and more Salary Range: Minimum $0/hour - Maximum $0/hour. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Join our team at Maximus Global Services! Maximus Global Services (MGS) ultimate mission is to “Experience the difference of our people serving your people through leadership, innovation, and partnership”. Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, and Atlanta. MGS has immediate openings for Supervisor at Miami International Airport. Status: Full Time Benefits: Paid Time Off (for FT positions) Paid Training 401(k) Retirement Plan Medical, dental, vision benefits Referral Bonus Incentive Rewards Employee Parking share cost (MIA) Career growth Objective and Essential Duties: A Supervisor of Maximus Global Services is responsible for overseeing and ensuring day-to-day operations. The Supervisor's duties and responsibilities are to ensure their Leads and Coordinators are prepared for their operations with manning's, equipment and personnel. Key components of this position are constant communication, continuous proactivity and employee management Plans and prepares the operation at least one day prior. Adjustments should be made with sufficient time. Including, wheelchair count, flight status, personnel needed for all services. Deliver plans and assignments to the team prior to start of operations Prepares and/or make sure the operation daily report is complete by the end of the day. Ensure all employees follow security procedures for each entity, such as TSA, CBP and any other airport were Maximus Global Services operates. Update Leads/Coordinators and personnel on any irregularities/changes to operations Weekly visits to airlines management to ensure service is delivered up to standards Address any issues with personnel, operations, and clients Weekly control and inventory reports of equipment including wheelchairs. Ensure personnel training is current. Communicate to management any irregularities and/or operational requests. Deliver end-of-shift report to management with a full recap of the operation SHIFTS: Education: High school diploma or GED Requirements: Must exhibit exceptional customer service and communication skills, both verbal and written As a condition of employment, employee must successfully complete a background investigation Must be able to read, write and speak English and/or Spanish. Supervisors must have a good working knowledge of management practices and principles so they can efficiently perform his job. The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response. 2-3 years' experience in customer service at airport or similar entities. Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment) Ability to bend, push, and lift up to 70 pounds on a regular basis in order to perform the essential functions of the job. Must be at least 18 years old Environmental Requirements: Works non standard work hours, evenings, weekends, holidays. Competencies Honest and Dependable Committed Teamwork Innovation Good Communication Customer Service Leadership

Join our team at Maximus Global Services! Maximus Global Services (MGS) ultimate mission is to “Experience the difference of our people serving your people through leadership, innovation, and partnership”. Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, and Atlanta. MGS has immediate openings for Supervisor at Miami International Airport. Status: Full Time Benefits: Paid Time Off (for FT positions) Paid Training 401(k) Retirement Plan Medical, dental, vision benefits Referral Bonus Incentive Rewards Employee Parking share cost (MIA) Career growth Objective and Essential Duties: A Supervisor of Maximus Global Services is responsible for overseeing and ensuring day-to-day operations. The Supervisor's duties and responsibilities are to ensure their Leads and Coordinators are prepared for their operations with manning's, equipment and personnel. Key components of this position are constant communication, continuous proactivity and employee management Plans and prepares the operation at least one day prior. Adjustments should be made with sufficient time. Including, wheelchair count, flight status, personnel needed for all services. Deliver plans and assignments to the team prior to start of operations Prepares and/or make sure the operation daily report is complete by the end of the day. Ensure all employees follow security procedures for each entity, such as TSA, CBP and any other airport were Maximus Global Services operates. Update Leads/Coordinators and personnel on any irregularities/changes to operations Weekly visits to airlines management to ensure service is delivered up to standards Address any issues with personnel, operations, and clients Weekly control and inventory reports of equipment including wheelchairs. Ensure personnel training is current. Communicate to management any irregularities and/or operational requests. Deliver end-of-shift report to management with a full recap of the operation SHIFTS: Education: High school diploma or GED Requirements: Must exhibit exceptional customer service and communication skills, both verbal and written As a condition of employment, employee must successfully complete a background investigation Must be able to read, write and speak English and/or Spanish. Supervisors must have a good working knowledge of management practices and principles so they can efficiently perform his job. The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response. 2-3 years' experience in customer service at airport or similar entities. Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment) Ability to bend, push, and lift up to 70 pounds on a regular basis in order to perform the essential functions of the job. Must be at least 18 years old Environmental Requirements: Works non standard work hours, evenings, weekends, holidays. Competencies Honest and Dependable Committed Teamwork Innovation Good Communication Customer Service Leadership

Summary/Objective A Supervisor of Maximus Global Services is responsible for overseeing and ensuring day-to-day operations. The Supervisor's duties and responsibilities are to ensure their Leads and Coordinators are prepared for their operations with manning's, equipment and personnel. Key components of this position are constant communication, continuous proactivity and employee management. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Plans and prepares the operation at least one day prior. Adjustments should be made with sufficient time. Including, wheelchair count, flight status, personnel needed for all services. Deliver plans and assignments to the team prior to start of operations Prepares and/or make sure the operation daily report is complete by the end of the day. Ensure all employees follow security procedures for each entity, such as TSA, CBP and any other airport were Maximus Global Services operates. Update Leads/Coordinators and personnel on any irregularities/changes to operations Weekly visits to airlines management to ensure service is delivered up to standards Address any issues with personnel, operations, and clients Weekly control and inventory reports of equipment including wheelchairs. Ensure personnel training is current. Communicate to management any irregularities and/or operational requests. Deliver end-of-shift report to management with a full recap of the operation Competencies Teamwork Orientation Stress Management/Composure Ethical Conduct Good Communication Customer Service Leadership Supervisory Responsibility This position supervises the team of security agents at check point, ramp, bag room, catering and skycaps & porters. Work Environment This job operates in a professional airport environment. The use of a company vehicle is required. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands This position is very active and requires standing, walking, seating and driving. The employee occasionally lift and/or move up to 70 pounds. Position Type and Expected Hours of Work This is a full-time position. Typical days and hours of work varied. Shifts could change at any time. Travel No travel is expected for this position. Required Education and Experience High school diploma or GED. 2-3 years' experience in customer service at airport or similar entities. Additional Eligibility Qualifications Pass a background check and drug test Computer literacy in MS Office packages such as Word, Excel and Outlook. Must be able to read, write and speak English. Maintain a relationship with both employees and clients Supervisors must have a good working knowledge of management practices and principles so they can efficiently perform his job. The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response. Security Clearance (if applicable) Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.