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Managing Supervisor jobs at Fluor Corporation - 470 jobs

  • MEP Superintendent, Data Centers

    Suffolk Construction 4.7company rating

    San Jose, CA jobs

    Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development. Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. The Role: The MEP Superintendent is responsible for overseeing and managing all day-to-day MEP job site activities, including project team performance, site conditions, safety and quality standards, compliance with scope, and effective management of trade partners. Responsibilities: Oversee, manage, and document all day-to-day MEP job site activities including OSHA safety compliance Direct field personnel according to the project plan and Suffolk supervisory principles Communicate issues, events, performance, and progress daily to the Project Manager Report any problems promptly to the Project Manager to facilitate the most cost-effective solutions Establish effective working relationships with clients and Suffolk team members Request advice and assistance from the General Superintendent on matters pertaining to materials, sequencing, scheduling and personnel Project Start-Up/Turnover Meeting: Identify pre-mobilization activities in conjunction with the Project Executive, General Superintendent, and the Project Manager Develop start-up schedule with Project Manager and send it to the Project Executive and General Superintendent for review Scheduling: Assist in formulating and implementing construction schedules in the field Establish and implement the Project Baseline Schedule based on the project contracts and subcontractor input, taking into account any elements that might impact the schedule Maintain the schedule and ensure that work performed is consistent with the contract and will meet or exceed client expectations Update Project Schedule monthly Provide progress report with the two-week look ahead of schedule to the Project Manager and the field staff Safety: Ensure that all subcontractors participate in a safety pre-construction meeting prior to starting work on the project Ensure that all subcontractors have a full set of MSD sheets on the project, as well as their site specific safety plan and current insurance certificate or OCIP/CCIP enrollment ID Review the project daily to ensure that all activities are being performed in accordance with all OSHA and governing requirements and the project site specific safety plan Review safety reports and injury data to assess safety performance on assigned projects Ensure project(s) are budgeted & staffed appropriately to support safety programs Communicate clear expectations for safety to project teams Perform safety inspections using predictive solutions software IAW SCCI safety program Adhere to all Suffolk Safety program requirements Quality Management: Ensure that all pertinent benchmarks for the project are established and inserted into the baseline schedule Ensure that all appropriate individuals become members of the Q-Team Ensure that all 1st delivery inspections and Benchmark inspections occur per the baseline schedule so as not to impact the progression of the subsequent work Ensure that the inspections are approved, documented, and communicated to the project team Subcontractor and Site Management throughout the Project: Manage site pre-construction including pre-construction survey, job site utilization and staging plans Mobilize the field office and maintains the job site to Suffolk standards Organize documentation of the job site for easy access and review Manage subcontractor performance to quality and ethical standards Work with PM to identify and resolve personnel issues and construction process revisions Manage all phases of the construction process including documenting and reporting site activities and progress, manage excavations and assist with Job Site Utilization Plan Meeting Management: Attend project turnover, mobilization, and project coordination meetings Attend/chair safety pre-construction meetings Attend/chair weekly foreman and safety meetings Attend/chair monthly schedule review meetings Attend closeout meetings Attend owner meetings Attend/chair subcontractor meetings and any others necessary to monitor and manage the project Administrative Management: Complete and implement construction office checklists including emergency phone lists Complete daily reports and maintains logs of key activities, files, and shop drawings Manage the quality and condition of all material deliveries Maintain required safety reporting and all other required files to Suffolk standards Insure that as-built working drawings are maintained as well as the current drawing log and revision log, communicating this to the subcontractors Project Closeout: Manage subcontractor closeout, transfer of utilities, owner training, work list and punch list Qualifications: Bachelor's degree in applicable discipline and experience relative to project size/scope 4+ years of experience in related construction fields The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems Applicable area licenses Excellent team development skills and leadership abilities Strong ability to partner with the Project Manager and their staff Committed to excellence Self-motivated and self-confident Must possess effective communication skills Capable of dealing with ambiguity and tight work oversight Able to constantly multi-task and handle competing priorities between Suffolk business needs and organizational issues while maintaining excellent customer relations Must possess business judgment to negotiate the critical balance between budget and construction processes Excellent organizational skills to manage the many details necessary for successful construction Must have judgment to know when to appropriately escalate issues up the chain of command Excellent management skills to effectively manage subcontractor performance to high quality Excellent problem-solving skills and the ability to take action confidently and decisively Candidate must possess Suffolk's Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
    $60k-81k yearly est. 2d ago
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  • MEP Superintendent, Data Centers

    Suffolk Construction 4.7company rating

    Santa Rosa, CA jobs

    Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development. Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. The Role: The MEP Superintendent is responsible for overseeing and managing all day-to-day MEP job site activities, including project team performance, site conditions, safety and quality standards, compliance with scope, and effective management of trade partners. Responsibilities: Oversee, manage, and document all day-to-day MEP job site activities including OSHA safety compliance Direct field personnel according to the project plan and Suffolk supervisory principles Communicate issues, events, performance, and progress daily to the Project Manager Report any problems promptly to the Project Manager to facilitate the most cost-effective solutions Establish effective working relationships with clients and Suffolk team members Request advice and assistance from the General Superintendent on matters pertaining to materials, sequencing, scheduling and personnel Project Start-Up/Turnover Meeting: Identify pre-mobilization activities in conjunction with the Project Executive, General Superintendent, and the Project Manager Develop start-up schedule with Project Manager and send it to the Project Executive and General Superintendent for review Scheduling: Assist in formulating and implementing construction schedules in the field Establish and implement the Project Baseline Schedule based on the project contracts and subcontractor input, taking into account any elements that might impact the schedule Maintain the schedule and ensure that work performed is consistent with the contract and will meet or exceed client expectations Update Project Schedule monthly Provide progress report with the two-week look ahead of schedule to the Project Manager and the field staff Safety: Ensure that all subcontractors participate in a safety pre-construction meeting prior to starting work on the project Ensure that all subcontractors have a full set of MSD sheets on the project, as well as their site specific safety plan and current insurance certificate or OCIP/CCIP enrollment ID Review the project daily to ensure that all activities are being performed in accordance with all OSHA and governing requirements and the project site specific safety plan Review safety reports and injury data to assess safety performance on assigned projects Ensure project(s) are budgeted & staffed appropriately to support safety programs Communicate clear expectations for safety to project teams Perform safety inspections using predictive solutions software IAW SCCI safety program Adhere to all Suffolk Safety program requirements Quality Management: Ensure that all pertinent benchmarks for the project are established and inserted into the baseline schedule Ensure that all appropriate individuals become members of the Q-Team Ensure that all 1st delivery inspections and Benchmark inspections occur per the baseline schedule so as not to impact the progression of the subsequent work Ensure that the inspections are approved, documented, and communicated to the project team Subcontractor and Site Management throughout the Project: Manage site pre-construction including pre-construction survey, job site utilization and staging plans Mobilize the field office and maintains the job site to Suffolk standards Organize documentation of the job site for easy access and review Manage subcontractor performance to quality and ethical standards Work with PM to identify and resolve personnel issues and construction process revisions Manage all phases of the construction process including documenting and reporting site activities and progress, manage excavations and assist with Job Site Utilization Plan Meeting Management: Attend project turnover, mobilization, and project coordination meetings Attend/chair safety pre-construction meetings Attend/chair weekly foreman and safety meetings Attend/chair monthly schedule review meetings Attend closeout meetings Attend owner meetings Attend/chair subcontractor meetings and any others necessary to monitor and manage the project Administrative Management: Complete and implement construction office checklists including emergency phone lists Complete daily reports and maintains logs of key activities, files, and shop drawings Manage the quality and condition of all material deliveries Maintain required safety reporting and all other required files to Suffolk standards Insure that as-built working drawings are maintained as well as the current drawing log and revision log, communicating this to the subcontractors Project Closeout: Manage subcontractor closeout, transfer of utilities, owner training, work list and punch list Qualifications: Bachelor's degree in applicable discipline and experience relative to project size/scope 4+ years of experience in related construction fields The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems Applicable area licenses Excellent team development skills and leadership abilities Strong ability to partner with the Project Manager and their staff Committed to excellence Self-motivated and self-confident Must possess effective communication skills Capable of dealing with ambiguity and tight work oversight Able to constantly multi-task and handle competing priorities between Suffolk business needs and organizational issues while maintaining excellent customer relations Must possess business judgment to negotiate the critical balance between budget and construction processes Excellent organizational skills to manage the many details necessary for successful construction Must have judgment to know when to appropriately escalate issues up the chain of command Excellent management skills to effectively manage subcontractor performance to high quality Excellent problem-solving skills and the ability to take action confidently and decisively Candidate must possess Suffolk's Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
    $60k-80k yearly est. 2d ago
  • MEP Superintendent, Data Centers

    Suffolk Construction 4.7company rating

    San Francisco, CA jobs

    Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development. Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. The Role: The MEP Superintendent is responsible for overseeing and managing all day-to-day MEP job site activities, including project team performance, site conditions, safety and quality standards, compliance with scope, and effective management of trade partners. Responsibilities: Oversee, manage, and document all day-to-day MEP job site activities including OSHA safety compliance Direct field personnel according to the project plan and Suffolk supervisory principles Communicate issues, events, performance, and progress daily to the Project Manager Report any problems promptly to the Project Manager to facilitate the most cost-effective solutions Establish effective working relationships with clients and Suffolk team members Request advice and assistance from the General Superintendent on matters pertaining to materials, sequencing, scheduling and personnel Project Start-Up/Turnover Meeting: Identify pre-mobilization activities in conjunction with the Project Executive, General Superintendent, and the Project Manager Develop start-up schedule with Project Manager and send it to the Project Executive and General Superintendent for review Scheduling: Assist in formulating and implementing construction schedules in the field Establish and implement the Project Baseline Schedule based on the project contracts and subcontractor input, taking into account any elements that might impact the schedule Maintain the schedule and ensure that work performed is consistent with the contract and will meet or exceed client expectations Update Project Schedule monthly Provide progress report with the two-week look ahead of schedule to the Project Manager and the field staff Safety: Ensure that all subcontractors participate in a safety pre-construction meeting prior to starting work on the project Ensure that all subcontractors have a full set of MSD sheets on the project, as well as their site specific safety plan and current insurance certificate or OCIP/CCIP enrollment ID Review the project daily to ensure that all activities are being performed in accordance with all OSHA and governing requirements and the project site specific safety plan Review safety reports and injury data to assess safety performance on assigned projects Ensure project(s) are budgeted & staffed appropriately to support safety programs Communicate clear expectations for safety to project teams Perform safety inspections using predictive solutions software IAW SCCI safety program Adhere to all Suffolk Safety program requirements Quality Management: Ensure that all pertinent benchmarks for the project are established and inserted into the baseline schedule Ensure that all appropriate individuals become members of the Q-Team Ensure that all 1st delivery inspections and Benchmark inspections occur per the baseline schedule so as not to impact the progression of the subsequent work Ensure that the inspections are approved, documented, and communicated to the project team Subcontractor and Site Management throughout the Project: Manage site pre-construction including pre-construction survey, job site utilization and staging plans Mobilize the field office and maintains the job site to Suffolk standards Organize documentation of the job site for easy access and review Manage subcontractor performance to quality and ethical standards Work with PM to identify and resolve personnel issues and construction process revisions Manage all phases of the construction process including documenting and reporting site activities and progress, manage excavations and assist with Job Site Utilization Plan Meeting Management: Attend project turnover, mobilization, and project coordination meetings Attend/chair safety pre-construction meetings Attend/chair weekly foreman and safety meetings Attend/chair monthly schedule review meetings Attend closeout meetings Attend owner meetings Attend/chair subcontractor meetings and any others necessary to monitor and manage the project Administrative Management: Complete and implement construction office checklists including emergency phone lists Complete daily reports and maintains logs of key activities, files, and shop drawings Manage the quality and condition of all material deliveries Maintain required safety reporting and all other required files to Suffolk standards Insure that as-built working drawings are maintained as well as the current drawing log and revision log, communicating this to the subcontractors Project Closeout: Manage subcontractor closeout, transfer of utilities, owner training, work list and punch list Qualifications: Bachelor's degree in applicable discipline and experience relative to project size/scope 4+ years of experience in related construction fields The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems Applicable area licenses Excellent team development skills and leadership abilities Strong ability to partner with the Project Manager and their staff Committed to excellence Self-motivated and self-confident Must possess effective communication skills Capable of dealing with ambiguity and tight work oversight Able to constantly multi-task and handle competing priorities between Suffolk business needs and organizational issues while maintaining excellent customer relations Must possess business judgment to negotiate the critical balance between budget and construction processes Excellent organizational skills to manage the many details necessary for successful construction Must have judgment to know when to appropriately escalate issues up the chain of command Excellent management skills to effectively manage subcontractor performance to high quality Excellent problem-solving skills and the ability to take action confidently and decisively Candidate must possess Suffolk's Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
    $60k-81k yearly est. 2d ago
  • MEP Superintendent, Data Centers

    Suffolk Construction 4.7company rating

    Fremont, CA jobs

    Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development. Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. The Role: The MEP Superintendent is responsible for overseeing and managing all day-to-day MEP job site activities, including project team performance, site conditions, safety and quality standards, compliance with scope, and effective management of trade partners. Responsibilities: Oversee, manage, and document all day-to-day MEP job site activities including OSHA safety compliance Direct field personnel according to the project plan and Suffolk supervisory principles Communicate issues, events, performance, and progress daily to the Project Manager Report any problems promptly to the Project Manager to facilitate the most cost-effective solutions Establish effective working relationships with clients and Suffolk team members Request advice and assistance from the General Superintendent on matters pertaining to materials, sequencing, scheduling and personnel Project Start-Up/Turnover Meeting: Identify pre-mobilization activities in conjunction with the Project Executive, General Superintendent, and the Project Manager Develop start-up schedule with Project Manager and send it to the Project Executive and General Superintendent for review Scheduling: Assist in formulating and implementing construction schedules in the field Establish and implement the Project Baseline Schedule based on the project contracts and subcontractor input, taking into account any elements that might impact the schedule Maintain the schedule and ensure that work performed is consistent with the contract and will meet or exceed client expectations Update Project Schedule monthly Provide progress report with the two-week look ahead of schedule to the Project Manager and the field staff Safety: Ensure that all subcontractors participate in a safety pre-construction meeting prior to starting work on the project Ensure that all subcontractors have a full set of MSD sheets on the project, as well as their site specific safety plan and current insurance certificate or OCIP/CCIP enrollment ID Review the project daily to ensure that all activities are being performed in accordance with all OSHA and governing requirements and the project site specific safety plan Review safety reports and injury data to assess safety performance on assigned projects Ensure project(s) are budgeted & staffed appropriately to support safety programs Communicate clear expectations for safety to project teams Perform safety inspections using predictive solutions software IAW SCCI safety program Adhere to all Suffolk Safety program requirements Quality Management: Ensure that all pertinent benchmarks for the project are established and inserted into the baseline schedule Ensure that all appropriate individuals become members of the Q-Team Ensure that all 1st delivery inspections and Benchmark inspections occur per the baseline schedule so as not to impact the progression of the subsequent work Ensure that the inspections are approved, documented, and communicated to the project team Subcontractor and Site Management throughout the Project: Manage site pre-construction including pre-construction survey, job site utilization and staging plans Mobilize the field office and maintains the job site to Suffolk standards Organize documentation of the job site for easy access and review Manage subcontractor performance to quality and ethical standards Work with PM to identify and resolve personnel issues and construction process revisions Manage all phases of the construction process including documenting and reporting site activities and progress, manage excavations and assist with Job Site Utilization Plan Meeting Management: Attend project turnover, mobilization, and project coordination meetings Attend/chair safety pre-construction meetings Attend/chair weekly foreman and safety meetings Attend/chair monthly schedule review meetings Attend closeout meetings Attend owner meetings Attend/chair subcontractor meetings and any others necessary to monitor and manage the project Administrative Management: Complete and implement construction office checklists including emergency phone lists Complete daily reports and maintains logs of key activities, files, and shop drawings Manage the quality and condition of all material deliveries Maintain required safety reporting and all other required files to Suffolk standards Insure that as-built working drawings are maintained as well as the current drawing log and revision log, communicating this to the subcontractors Project Closeout: Manage subcontractor closeout, transfer of utilities, owner training, work list and punch list Qualifications: Bachelor's degree in applicable discipline and experience relative to project size/scope 4+ years of experience in related construction fields The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems Applicable area licenses Excellent team development skills and leadership abilities Strong ability to partner with the Project Manager and their staff Committed to excellence Self-motivated and self-confident Must possess effective communication skills Capable of dealing with ambiguity and tight work oversight Able to constantly multi-task and handle competing priorities between Suffolk business needs and organizational issues while maintaining excellent customer relations Must possess business judgment to negotiate the critical balance between budget and construction processes Excellent organizational skills to manage the many details necessary for successful construction Must have judgment to know when to appropriately escalate issues up the chain of command Excellent management skills to effectively manage subcontractor performance to high quality Excellent problem-solving skills and the ability to take action confidently and decisively Candidate must possess Suffolk's Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
    $60k-81k yearly est. 2d ago
  • Intermediate Red Team Operator

    Artech LLC 3.4company rating

    Reston, VA jobs

    The operator will execute red team exercises on production IT systems, facilities, and personnel; conduct spear-phishing campaigns and exploit external assets to gain internal access; perform post-exploitation activities to meet objectives; and carry out on-site penetration assessments. The role involves using custom code and commercial exploitation frameworks, operating within established ROE/SOPs, and applying proven red team tradecraft throughout exercises. Location: National Capital Region (Client) - Hybrid (80% remote) Travel: Up to 10%, reimbursed per IW policy, GSA Per Diem, and DoD JTR Clearance Requirement: United States Citizen with ability to obtain and hold a Public Trust clearance Responsibilities: Conduct red team exercises against production IT systems, facilities, and personnel belonging to the AO and the Courts. Develop and conduct spear phishing campaigns to gain internal network access. Conduct exploitation of external facing assets to gain internal network access. Conduct post-exploitation actions towards exercise objectives. Conduct on-site physical penetration assessments at various federal courthouses and other Court locations to obtain access to internal networks. Use custom code and/or commercial-off-the-shelf (COTS) exploitation frameworks to bypass and penetrate network and system defenses. Comply with the unique rules of engagement (ROE) provided for each exercise, along with the standard operating procedures (SOP) for Red Team operations. Employ red team tradecraft while conducting exercises. Basic Qualifications: Minimum 4 years of direct, hands-on technical red team and/or government computer network exploitation/offensive operations experience. Minimum 4 years of hands-on experience with red team tools (Cobalt Strike, Kali, etc.) in a production environment. Minimum 4 years of experience with network technologies and protocols (OSI model, routing, troubleshooting). Minimum 4 years of experience using and investigating "living off the land" TTPs. Ability to secure, configure, deploy, and troubleshoot Windows, Linux, and MacOS systems. Minimum 4 years of experience scripting in Bash, C#, Ruby, Perl, Python, PHP, etc. Minimum 4 years of social engineering and physical penetration testing. Minimum 4 years of experience writing cybersecurity assessment reports. Experience with Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST), including integrating results into developer workflows is preferred Knowledge of OWASP Top 10 & SANS Top 25 vulnerabilities, with ability to exploit/remediate is preferred Experience with application security testing for web, mobile, and API endpoints is preferred Preferred Certifications: CRTO certification (or ability to obtain within 3 months of onboarding) is required. OSCP and/or GPEN certifications are preferred, but not required.
    $39k-78k yearly est. 5d ago
  • Project Management Supervisor

    Quinn Group 4.7company rating

    Industry, CA jobs

    Project Management Supervisor - Quinn Power Systems Quinn Power Systems a division of Quinn Company (Caterpillar) City of Industry, California Lead a Team Delivering Critical Power Solutions. Quinn Company, one of the world's top-performing Caterpillar Dealerships, is looking for a Project Manager Supervisor to lead our dynamic Power Systems team. This division is the single source for continuous and emergency power, providing cutting-edge generators, marine engines, and industrial power solutions for clients who can't afford to be without power. In this role, you will be the cornerstone of our project execution, overseeing a team of 3-5 talented Project Managers. You will develop people, refine processes, and ensure the successful delivery of a diverse portfolio of critical power system projects. Starting wage will depend on experience and education. $103,906 - $133,014 The Quinn Advantage: Your Total Rewards At Quinn, we know our people are our greatest asset. We invest in you with a competitive Total Rewards package designed to enhance your life on and off the job. Compensation & Financial Future: Competitive Base Salary Quinn's Profit Sharing Program 401(k) Plan with a match Comprehensive Health & Wellness: Medical, Dental, and Vision plans Health and Dependent Care Flexible Spending Accounts Employee Assistance Programs & Wellness Programs Work-Life Balance & Security: Holidays, Vacation Pay and Sick Pay Life & Accident Insurance Long Term Disability Insurance Career Growth & Support: Build your Career with Us; We Support Cross-Divisional Career Advancement Employee Recognition Programs Federal Credit Union Membership Your accomplishments will include guiding and mentoring your team of Project Managers, driving project success by overseeing the entire lifecycle from planning to commissioning, and providing strategic oversight on scheduling, budgeting, and resource allocation. You will also enhance client relationships by serving as a key point of escalation and improve internal processes by championing best practices in project management. This role is for you if you have Bachelor's degree or equivalent experience 7-10 years of hands-on project management, preferably in the power generation sector At least 2 years in a supervisory capacity. You should have a proven ability to manage budgets and teams, along with exceptional communication and leadership skills. Proficiency with Microsoft Office and experience with AutoCAD is a plus. Ready to power the future with us? Apply today! Quinn is an Equal Opportunity Employer M/F/V/DV Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans #LI-Onsite Not ready to apply? Connect with us for general consideration.
    $103.9k-133k yearly Auto-Apply 43d ago
  • Customer Service Support Supervisor

    U.S. Engineering 4.2company rating

    Denver, CO jobs

    Do you believe no challenge is too complex to solve? You'll fit right in at U.S. Engineering. We deliver award-winning mechanical contracting, construction, service, and maintenance solutions with a focus on performance and innovation. Our team of skilled and collaborative professionals drives every project from preconstruction through final testing, always aligned with our clients' goals. Customer Service Support Supervisor The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards. Principal Duties and Accountabilities: Supervision & Leadership Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region. Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations. Conduct quarterly performance reviews and routine one-on-ones with assigned team members. Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs. Participate in performance management, coaching, and the evaluation process for service staff. Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives. Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements. Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action. Dispatch Operations Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments. Maintain the service work order process-ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board. Monitor ongoing service work assignments and technician locations through active communication. Receive and process incoming customer service requests; make rapid decisions to route calls appropriately. Act as point of escalation for complex service issues or customer concerns. Utilize data and analytics to identify service trends and efficiency opportunities. Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed. Provide backup support to Service Coordinators as needed. Job Management Establish new work orders in the accounting system for both new and existing customers. Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy. Ensure proper documentation and accuracy in all service-related information. Sales Collaboration Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements. Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information. Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding. Process Improvement & Development Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director. Stay current with industry best practices, service software applications, and workflow optimization strategies. Education: High School Diploma or equivalent required; Associate or Bachelor's degree preferred. General courses in accounting preferred. Experience: Minimum 4 years' experience in a customer service-related role with exposure to operations or accounting administration. Minimum 3 years' experience as a Service Coordinator or Dispatcher. Knowledge of commercial HVAC systems, equipment, and terminology required. In-depth understanding of dispatch center operations, scheduling, and resource allocation. Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred Knowledge, skills, and abilities: Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments. Strong leadership and mentoring skills with ability to foster collaboration within the team. Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism. Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information. Strong problem-solving and analytical skills; ability to interpret data for improved decision-making. Effective verbal and written communication skills with customers, staff, and management. Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance). Commitment to professional growth and the development of new skills to support evolving operational and technological needs Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure. Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks. Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment. Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism. Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction. Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved. Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances. Physical and/or travel demands: Some travel may be required. This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required. May require occasional bending, stooping, and lifting of files, light office equipment, etc. Benefits and Compensation: The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager's individual sales performance and attainment of sales targets Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line. This position will be posted until February 8th, 2026. To apply, please visit **************************************************** Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status. U.S. Engineering is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status. U.S. Engineering is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment. Powered by JazzHR YqEgJAl3Ru
    $72k-101k yearly 24d ago
  • Customer Service Support Supervisor

    U.S. Engineering 4.2company rating

    Westminster, CO jobs

    Do you believe no challenge is too complex to solve? You'll fit right in at U.S. Engineering. We deliver award-winning mechanical contracting, construction, service, and maintenance solutions with a focus on performance and innovation. Our team of skilled and collaborative professionals drives every project from preconstruction through final testing, always aligned with our clients' goals. Customer Service Support Supervisor The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards. Principal Duties and Accountabilities: Supervision & Leadership Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region. Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations. Conduct quarterly performance reviews and routine one-on-ones with assigned team members. Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs. Participate in performance management, coaching, and the evaluation process for service staff. Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives. Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements. Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action. Dispatch Operations Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments. Maintain the service work order process-ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board. Monitor ongoing service work assignments and technician locations through active communication. Receive and process incoming customer service requests; make rapid decisions to route calls appropriately. Act as point of escalation for complex service issues or customer concerns. Utilize data and analytics to identify service trends and efficiency opportunities. Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed. Provide backup support to Service Coordinators as needed. Job Management Establish new work orders in the accounting system for both new and existing customers. Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy. Ensure proper documentation and accuracy in all service-related information. Sales Collaboration Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements. Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information. Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding. Process Improvement & Development Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director. Stay current with industry best practices, service software applications, and workflow optimization strategies. Education: High School Diploma or equivalent required; Associate or Bachelor's degree preferred. General courses in accounting preferred. Experience: Minimum 4 years' experience in a customer service-related role with exposure to operations or accounting administration. Minimum 3 years' experience as a Service Coordinator or Dispatcher. Knowledge of commercial HVAC systems, equipment, and terminology required. In-depth understanding of dispatch center operations, scheduling, and resource allocation. Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred Knowledge, skills, and abilities: Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments. Strong leadership and mentoring skills with ability to foster collaboration within the team. Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism. Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information. Strong problem-solving and analytical skills; ability to interpret data for improved decision-making. Effective verbal and written communication skills with customers, staff, and management. Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance). Commitment to professional growth and the development of new skills to support evolving operational and technological needs Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure. Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks. Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment. Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism. Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction. Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved. Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances. Physical and/or travel demands: Some travel may be required. This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required. May require occasional bending, stooping, and lifting of files, light office equipment, etc. Benefits and Compensation: The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager's individual sales performance and attainment of sales targets Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line. This position will be posted until February 8th, 2026. To apply, please visit **************************************************** Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status. U.S. Engineering is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status. U.S. Engineering is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.
    $72k-101k yearly Auto-Apply 60d+ ago
  • Resident Services Supervisor-90022 (Corporate)

    Telacu Residential Management, Inc. 4.0company rating

    Los Angeles, CA jobs

    Job Description TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours. The Resident Services Supervisor (RSS) will be assigned specific housing communities to work in conjunction with on-site staff and the supervisory team. RSS will proactively engage with all Team Members under their portfolio in a comprehensive, proactive and on-going manner. The RSS will continuously assess and manage healthy aging plans and transition plans in close collaboration with the Resident Service Coordinators under the portfolio. The RSS creates partnerships with community health and social services partners to ensure RSC's facilitate care management meetings to ensure that the most complex situations are tightly coordinated across partner organizations while the aggregate needs of the residents are supported through evidence-based practices. The Resident Services Supervisor (RSS) is responsible to shape communities everyday by supporting the Director of Resident Services Programs (DRSP) and co-workers in providing a supportive environment for seniors and the disabled at TRM/TPM communities. The RSS will take the lead on special projects/assignments, provide new staff training, and performs administrative accountability as directed by DRSP. The RSS is assigned to more than one facility and will travel to all other TRM/TPM facilities, as needed. The RSS is key member of the supervisory team structure and works collaboratively with their peers to orchestrate performance and production. Essential Job Duties •Establishes a positive, productive and professional relationship with assigned communities and colleagues. •Develop and maintain RSC new-hire training materials and keep the RSC manual up to date; •Train new hires and existing RSC's on company policies and procedures; •Regularly reviews internal financial/performance reports, HUD regulatory and RSC programing reports; prepares and submits all HUD reports and budgets for their assigned portfolio. •Responsible for completion of annual performance reviews for Team Members assigned to their portfolio; including follow-up and implementation of development or improvement plans. •Review and approve expense reports, staples orders, Per Unit Per Month (PUPM) Invoices as submitted from the Team Members under the assigned portfolio; •Responsible for all ADP Payroll Functions including Mid-week e-Times, Final Payroll, vacation/sick time off. •In conjunction with DRSP, oversees and manages the collection and updates of all Reasonable Accommodations and modifications for TRM/TPM and Per Unit per Month (PUPM) Programs •Works collaboratively with colleagues to elevate performance, implement corporate polices and maintain a high level of housing awareness. •Ensures Team Members assigned in their portfolio maintain all necessary resident and program data utilizing AASC Online; case management, progress updates, including interactions with residents, resident participation in programs, and sentinel resident events (e.g. falls, ED visits, etc.). •Engage and motivate Team Members under their portfolio to create programs for residents, including but not limited to social isolation prevention, health and well-being programs, and manage onsite transportation programs for each community. •Ensures Team Members assigned under the portfolio effectively collaborates with local agencies to review discharge plans for a seamless transition back to the Community; ensures proper follow up care is available. •Convene and facilitate team meetings with community partners for strategy development. •Ensures Team Members assigned in their portfolio complete and submits monthly management reports and additional reports as requested by HUD and TRM/TPM. •Supports DRSP with interview process of applicants to the RSC position and make decisions to hire prospective candidate. •Ensures Team Members assigned in their portfolio develops and maintains good tenant relations including organizing, participating and facilitating resident programs at the communities •Attends staff, departmental, and other required meetings •Must be able to work evenings or weekends as needed •Other special projects and coverage of TRM/TPM sites as needed. Experience & Education •Course work or seminar attendance as identified in the HUD Handbook to comply with Service Coordinator Program requirements. Certification must be current. •Bachelor's degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience •Four years' experience working with elderly and/or working with those who are developmentally challenged. •Must be bilingual and fluent in English and Spanish (written and oral). •Preferred experience in health education and prevention programs (e.g. Chronic Disease Self-Management Program). •Preferred AASC Online and HUD provided Software •Preferred Two years ADP Workforce Now software •Must have foundational computer skills including: Microsoft Office Suite (Outlook email and calendaring) and the Internet Travel •Frequent local travel •Position may require the employee to travel out of state to attend conferences and trainings •Must have a valid California Driver's License, proof of current vehicle insurance and a driving record that meets TELACU Industries insurer's criteria; must be able to use own vehicle in the course of work. COMPUTER & SOFTWARE SKILLS: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet. Familiarity with AASC Online and HUD-provided software. Physical Requirements: Constantly (6-8 hours per day) -Sitting, Using hands to finger, handle or feel (computer operation) Occasionally (up to 3 hours per day)-Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs. Work Environment & Exposures Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste. TELACU Offers a Competitive Benefits Package: Medical health coverage options: Limited HMO, Full HMO and POS Dental coverage options: Dental HMO (DMO) and PPO Vision PPO insurance option Flexible Spending Account (FSA) for Medical Expense Reimbursement & Dependent Day Care 401 (k) Retirement Plan with generous employer match Company Paid Basic Life/ AD&D Insurance Voluntary Supplemental Basic Life/ AD&D Insurance Company Paid Long-Term Disability Company Paid Employee Assistance Program (EAP) Colonial Voluntary Supplemental Insurance Options Paid Time Off for Vacation, Sick and Holidays Education Reimbursement
    $47k-71k yearly est. 12d ago
  • Service Supervisor (56237)

    The Hiller Companies 4.3company rating

    Tucson, AZ jobs

    The Hiller Companies, LLC has an immediate opening for Service Supervisor. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ensuring customer satisfaction remains a key priority. Key Responsibilities: Team Leadership & Development: Lead and supervise a team of service technicians, focusing on operational efficiency and quality of work. Coordinate and conduct regular team meetings to ensure effective communication and foster a collaborative environment. Provide guidance on new employee training and conduct periodic performance reviews. Set clear expectations and goals for performance, required licensing, and applicable certifications for your employees' development. Motivate team members and track their continued development and training. Work with other Hiller support teams to ensure smooth operations of Service Department functions. Assist in building a high-performance team that operates efficiently and effectively. Customer Relationship Management: Communicate with customers and Hiller associates to resolve issues on jobs, ensuring customer satisfaction. Support sales efforts by providing technical expertise and participating in customer interactions when needed. Service Operations: Oversee the execution of service, inspection, testing, and maintenance contracts to meet customer needs. Ensure technicians are correctly charging their time to assigned jobs for accurate costing. Utilize the scheduling/invoicing platform to ensure proper scheduling of service and repair calls. Monitor and ensure that team members maintain up-to-date required certifications. Prioritize jobs and adjust schedules as necessary, communicating changes to customers, sales representatives, and technicians. Health & Safety: Promote a culture of safety within the team and ensure compliance with safety protocols. Work with Safety partners to ensure employees have the required tools and PPE for their work. Conduct regular safety briefings and address any safety concerns promptly. Additional: Assist in managing multiple ongoing tasks and projects simultaneously. Provide regular updates to the Service Manager on team performance and operational challenges. Other duties as assigned. Qualifications What We Are Looking For: Education, Licensure & Certifications: High school diploma or equivalent NICET Level II in related fire protection systems required; Level III preferred. Relevant industry certifications in Fire Alarms, Fire Sprinklers, Special Hazards, and Suppression Systems. Experience: 7+ years of experience in service, testing, and inspections of fire protection systems. Thorough knowledge of NFPA standards and local codes. Knowledge, Skills, Capabilities: Strong leadership and team management skills Excellent communication and interpersonal abilities Critical thinking and problem-solving skills Ability to prioritize and manage multiple tasks efficiently Proficiency in Microsoft Office products Technical expertise in fire protection systems Customer service-oriented mindset Physical Requirements: Ability to lift and carry up to 50 pounds. Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings. Capable of standing, walking, bending, and kneeling for extended periods. Ability to work at heights and in confined spaces as needed. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun. Most employee benefits start from the first day of employment, including: Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place. #fls
    $36k-54k yearly est. 17d ago
  • Service Supervisor (56237)

    The Hiller Companies, LLC 4.3company rating

    Tucson, AZ jobs

    The Hiller Companies, LLC has an immediate opening for Service Supervisor. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ensuring customer satisfaction remains a key priority. Key Responsibilities: * Team Leadership & Development: * Lead and supervise a team of service technicians, focusing on operational efficiency and quality of work. * Coordinate and conduct regular team meetings to ensure effective communication and foster a collaborative environment. * Provide guidance on new employee training and conduct periodic performance reviews. * Set clear expectations and goals for performance, required licensing, and applicable certifications for your employees' development. * Motivate team members and track their continued development and training. * Work with other Hiller support teams to ensure smooth operations of Service Department functions. * Assist in building a high-performance team that operates efficiently and effectively. * Customer Relationship Management: * Communicate with customers and Hiller associates to resolve issues on jobs, ensuring customer satisfaction. * Support sales efforts by providing technical expertise and participating in customer interactions when needed. * Service Operations: * Oversee the execution of service, inspection, testing, and maintenance contracts to meet customer needs. * Ensure technicians are correctly charging their time to assigned jobs for accurate costing. * Utilize the scheduling/invoicing platform to ensure proper scheduling of service and repair calls. * Monitor and ensure that team members maintain up-to-date required certifications. * Prioritize jobs and adjust schedules as necessary, communicating changes to customers, sales representatives, and technicians. * Health & Safety: * Promote a culture of safety within the team and ensure compliance with safety protocols. * Work with Safety partners to ensure employees have the required tools and PPE for their work. * Conduct regular safety briefings and address any safety concerns promptly. * Additional: * Assist in managing multiple ongoing tasks and projects simultaneously. * Provide regular updates to the Service Manager on team performance and operational challenges. * Other duties as assigned.
    $36k-54k yearly est. 44d ago
  • Service Supervisor

    Thalhimer 3.2company rating

    Hampton, VA jobs

    Job Description Join Our Team as a Service Supervisor at Fox Hill Village in Hampton, VA! Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at Fox Hill Village in Hampton, VA. This full-time position offers a dynamic and rewarding environment, where no two days are the same. Enjoy competitive pay, generous benefits, and a $1,000 sign-on bonus! Why Join Us? At Thalhimer, we are a team of passionate professionals committed to delivering exceptional results. We put people at the heart of everything we do, creating a work environment where your contributions are recognized and valued. As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical, dental, and vision), paid leave, a 401(k) plan, and participation in our Employee Stock Ownership Plan (ESOP). What You'll Do: As a Service Supervisor, you'll lead the maintenance efforts for our Fox Hill Village property, ensuring that our apartments and facilities remain in excellent condition. Each day will present a variety of tasks-from overseeing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, appliances, and electrical issues. Your skills and leadership will be essential in ensuring that our residents enjoy a comfortable and well-maintained living environment. Key responsibilities include: Overseeing and completing apartment maintenance and repairs Managing work orders and apartment turnovers Performing preventative maintenance to keep all systems running smoothly Leading maintenance team members, providing guidance and support Maintaining a high standard of customer service and property upkeep No two days are the same, and you'll never get bored-whether you're troubleshooting an unexpected issue or tackling routine maintenance, you'll always be engaged and making a difference. What We're Looking For: 3 - 5+ years of experience in residential property maintenance (or similar fields) CFC and HVAC certification required Strong training in plumbing and electrical systems Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical) A valid driver's license and the ability to travel to between properties if needed Strong leadership and communication skills A positive, solution-oriented attitude and exceptional problem-solving abilities If you are dependable, hardworking, and enjoy the satisfaction of solving problems and fixing things, we want to hear from you! Ready to Take the Next Step? Apply today through our mobile-friendly application, which takes just 3 minutes to complete. We look forward to meeting you and exploring how you can be a key part of our team! Thalhimer is an equal opportunity employer. What Does Success Look Like? A standout Service Supervisor leads by example-confident, accountable, and solutions-driven. You'll succeed by proactively managing maintenance operations, mentoring your team, and driving safety and compliance. You understand every technician's role and support their success through training, delegation, and technical oversight. You're organized, responsive, and committed to excellence in both resident satisfaction and property performance. Job Posted by ApplicantPro
    $34k-55k yearly est. 29d ago
  • Service Supervisor

    DH Pace 4.3company rating

    Colorado Springs, CO jobs

    Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business. DH Pace Company, Inc. aspires to hire a Service Supervisor in our Colorado Springs office! This individual will effectively coordinate field employees to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, can work well with external and internal customers, and be a forward thinker, apply now! Starting pay: $65,000 depending on experience. Job Responsibilities Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development Ensure workforce is efficiently managed to minimize negative labor variants Determine staffing levels and ensure compliance with company hiring, counseling/discipline, and termination policies Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment Other responsibilities as assigned Requirements Bachelor's degree, highly preferred and a minimum of 2-3 years of management and leadership experience. An equivalent combination of education and experience can be considered Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations Proven ability to implement process improvements Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Possess an ability for technical applications and mechanical systems Must possess a Valid Driver's License and good driving record Our benefit offerings include: Medical, dental, and vision options: Available on the 1 st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1 st year; 16 days accrued during your 2 nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $65k yearly Auto-Apply 15d ago
  • Service Supervisor

    DH Pace 4.3company rating

    Colorado Springs, CO jobs

    Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. aspires to hire a Service Supervisor in our Colorado Springs office! This individual will effectively coordinate field employees to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, can work well with external and internal customers, and be a forward thinker, apply now! Starting pay: $65,000 depending on experience. Job Responsibilities Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development Ensure workforce is efficiently managed to minimize negative labor variants Determine staffing levels and ensure compliance with company hiring, counseling/discipline, and termination policies Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment Other responsibilities as assigned Requirements Bachelor's degree, highly preferred and a minimum of 2-3 years of management and leadership experience. An equivalent combination of education and experience can be considered Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations Proven ability to implement process improvements Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Possess an ability for technical applications and mechanical systems Must possess a Valid Driver's License and good driving record Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $65k yearly 16d ago
  • Commercial Service Supervisor - Entry Door Division

    DH Pace 4.3company rating

    San Antonio, TX jobs

    Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business. DH Pace Company, Inc., an industry leader with decades of stability and nationwide growth, is seeking a Service Supervisor for our San Antonio, TX location. Step into a leadership role where your ability to support technicians, elevate customer service, and bring order to a fast-moving service environment will truly matter. If you're energized by managing people, schedules, and solutions, and want to grow with a company built to last, this is the role for you. Job Responsibilities: Assist with daily scheduling of all jobs; ensuring customers' preferences are met Provide immediate problem-solving assistance to office staff or service technicians Constantly monitor in Real Time service technicians' schedules in computer to maximize efficiency and profitability Track for jobs completed and place follow up calls to customers to ensure expectations were met Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing Responsible for timely completion of all administrative paperwork associated with this position Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary Participate in planning process and establishing department goals and objectives Other duties assigned by manager Job Requirements: Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experience Experienced using Microsoft Office applications Must have a valid driver's license and a good driving record Ability to effectively communicate with the customer and represent the company in a professional manner Strong aptitude for technical applications and mechanical systems Our benefit offerings include: Medical, dental, and vision options: Available on the 1 st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1 st year; 16 days accrued during your 2 nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $36k-58k yearly est. Auto-Apply 21d ago
  • Commercial Service Supervisor - Entry Door Division

    DH Pace 4.3company rating

    San Antonio, TX jobs

    Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc., an industry leader with decades of stability and nationwide growth, is seeking a Service Supervisor for our San Antonio, TX location. Step into a leadership role where your ability to support technicians, elevate customer service, and bring order to a fast-moving service environment will truly matter. If you're energized by managing people, schedules, and solutions, and want to grow with a company built to last, this is the role for you. Job Responsibilities: Assist with daily scheduling of all jobs; ensuring customers' preferences are met Provide immediate problem-solving assistance to office staff or service technicians Constantly monitor in Real Time service technicians' schedules in computer to maximize efficiency and profitability Track for jobs completed and place follow up calls to customers to ensure expectations were met Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing Responsible for timely completion of all administrative paperwork associated with this position Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary Participate in planning process and establishing department goals and objectives Other duties assigned by manager Job Requirements: Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experience Experienced using Microsoft Office applications Must have a valid driver's license and a good driving record Ability to effectively communicate with the customer and represent the company in a professional manner Strong aptitude for technical applications and mechanical systems Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $36k-58k yearly est. 23d ago
  • Service Supervisor

    Empire Southwest LLC 4.6company rating

    Phoenix, AZ jobs

    Responsible for safety and well-being of assigned staff, quality of workmanship and communications, and overall service area efficiency. Plan, direct, organize, coordinate, and control assigned service operations. Develop and maintain strong relationships with the internal and external clients while protecting the best interests of all parties. Develop and retain work force, equipment and supplies to ensure adequate standards of quantity and quality are in place to meet the business demand. Assume responsibility for evaluating employees, meeting production schedules, following and developing systems and procedures, practicing effective oral and written communications, and making decisions within established guidelines. ESSENTIAL FUNCTIONS: Ensure safety of employees and clients. Maintain a high quality of workmanship and communications. Ensure a high level of efficiency throughout the assigned operation. Communicate with assigned people to ensure that work business assignments are carried out on schedule and within acceptable quality standards. Continue employee development and partner with appropriate resources. Plan, direct, organize, coordinate, and control assigned area to achieve fiscal and future business objectives. Continually plan and forecast staffing requirements. Implement business objectives for assigned area. Perform other duties as assigned by Leadership. Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Assume responsibility for evaluating employees and ensures their annual evaluation is done timely. Achieve a high level of client satisfaction. Provide technical support as needed. Make warranty and policy recommendations. Maintain workforce by forecasting workforce requirements, equipment and supplies to provide the quality and quantity to meet work demands. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Resolve internal and external client disputes in a manner that will assure loyalty. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Knowledge of Service, Parts, and client relations. Ability to manage people effectively. Strong client service skills. Strong financial and analytical skills. Demonstrated technical skill competence. Appropriate manner, conduct, and grooming adhere to company policy. Knowledge of Product Support programs and their application. Ability to comprehend service manuals, read blueprints and gauges, write reports and logs, and maintain time cards. Proficient in Windows, Microsoft Office and related business systems. Ability to work cooperatively and communicate effectively. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Preferred four year degree in business or related field. Minimum of 3 years experience in a service industry. Preferred experience supporting $5 million in labor sales. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.
    $36k-53k yearly est. 30d ago
  • Service Supervisor

    Empire Cat 4.6company rating

    Phoenix, AZ jobs

    Responsible for safety and well-being of assigned staff, quality of workmanship and communications, and overall service area efficiency. Plan, direct, organize, coordinate, and control assigned service operations. Develop and maintain strong relationships with the internal and external clients while protecting the best interests of all parties. Develop and retain work force, equipment and supplies to ensure adequate standards of quantity and quality are in place to meet the business demand. Assume responsibility for evaluating employees, meeting production schedules, following and developing systems and procedures, practicing effective oral and written communications, and making decisions within established guidelines. ESSENTIAL FUNCTIONS: Ensure safety of employees and clients. Maintain a high quality of workmanship and communications. Ensure a high level of efficiency throughout the assigned operation. Communicate with assigned people to ensure that work business assignments are carried out on schedule and within acceptable quality standards. Continue employee development and partner with appropriate resources. Plan, direct, organize, coordinate, and control assigned area to achieve fiscal and future business objectives. Continually plan and forecast staffing requirements. Implement business objectives for assigned area. Perform other duties as assigned by Leadership. Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Assume responsibility for evaluating employees and ensures their annual evaluation is done timely. Achieve a high level of client satisfaction. Provide technical support as needed. Make warranty and policy recommendations. Maintain workforce by forecasting workforce requirements, equipment and supplies to provide the quality and quantity to meet work demands. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Resolve internal and external client disputes in a manner that will assure loyalty. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Knowledge of Service, Parts, and client relations. Ability to manage people effectively. Strong client service skills. Strong financial and analytical skills. Demonstrated technical skill competence. Appropriate manner, conduct, and grooming adhere to company policy. Knowledge of Product Support programs and their application. Ability to comprehend service manuals, read blueprints and gauges, write reports and logs, and maintain time cards. Proficient in Windows, Microsoft Office and related business systems. Ability to work cooperatively and communicate effectively. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Preferred four year degree in business or related field. Minimum of 3 years experience in a service industry. Preferred experience supporting $5 million in labor sales. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.
    $36k-53k yearly est. 17d ago
  • Service Supervisor

    DH Pace 4.3company rating

    Coppell, TX jobs

    Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. in Coppell, Texas, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now! Job Responsibilities: Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development Ensure workforce is efficiently managed to minimize negative labor variants Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment Fulfill all other duties as assigned by your manager Other duties as assigned Job Requirements: Proven ability to implement process improvements Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Minimum of 1-3 years of management or leadership experience Must possess valid driver's license High School Diploma or GED required; Bachelor's Degree preferred #PaceID2 Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $34k-52k yearly est. 18d ago
  • Entry-Level Service Supervisor

    DH Pace 4.3company rating

    Peachtree City, GA jobs

    Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Overhead Door Company of Atlanta™, a DH Pace Company, Inc. is seeking to hire an Entry-Level Service Supervisor in Peachtree Corners! Our ideal candidate will effectively coordinate field employees in order to meet our customer's high standards and expectations. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply with us today! This is an excellent opportunity for recent and upcoming graduates! Position Overview Learn to dispatch technicians to customer job sites to assess customers' service, repair or installation needs and track jobs for completion to customers' satisfaction Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans Provide exceptional customer service Additional responsibilities as assigned Qualifications Bachelor's degree preferred Adaptable to change and good at multi-tasking Must have excellent communication and organizational skills and a good mechanical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Proficient user of software and systems Must have a valid driver's license Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $33k-51k yearly est. 8d ago

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