Regional Director of Operations
Dayton, OH jobs
🌟 Ready to Lead, Inspire, and Make an Impact? 🌟
We're on the hunt for a Regional Director of Operations to join our powerhouse team at Morrison Healthcare, a division of Compass Group -USA, in Dayton, OH!
🔥 Think BIG. Lead BIGGER. 🔥
Are you ready to take charge of a region, inspire teams, and transform healthcare dining?
This is YOUR opportunity to make an impact with Morrison Healthcare in Dayton, OH!
📍 Location: Dayton, OH
💰 Salary: $120K-$140K (*based on skill, experience, and work history)
🚚 Relocation Assistance is available
What We're Looking For:
🎓 8+ years progressive multi-unit leadership experience
🏥 Must have multi-unit leadership experience - this role oversees a 5-hospital system in the Dayton, OH area
💼 Strong background in senior leadership roles (contract/budget management, customer service, people development)
📊 Proven track record of growing a business and leading teams
🧠 Strategic thinker with strong financial acumen
💬 Excellent communication and influencing skills
💻 Proficient in Microsoft Suite
What's in it for you?
✅ Lead and mentor amazing District Managers
✅ Drive operational excellence and financial success
✅ Build strong client relationships that truly matter
Amazing Benefits You'll Love:
💊 Medical, Dental & Vision Insurance
🛡️ Life & Disability Coverage
💰 Retirement Plan
🕐 Flexible Time Off & Paid Holidays
👶 Paid Parental Leave
🐾 Pet Insurance
🚍 Commuter Benefits
🛍️ Associate Shopping Program
💪 Health & Wellness Programs
🎉 Discount Marketplace
…and so much more!
💡 Why Morrison Healthcare?
Serving 600+ hospitals nationwide 🏥
Named one of Modern Healthcare's Top 100 Best Places to Work 🏆
Champion wellness, sustainability, and innovation every day
If you're a strategic thinker with a passion for people and performance, this is YOUR moment!
Area Director, Franchise Performance (Northern California)
California jobs
Who are we looking for?
Choice Hotels, one of the world's largest lodging franchisors, has an exciting new opportunity as our Area Director in the Franchise Performance Department. This team is responsible for is responsible for driving the performance of a diverse portfolio of midscale and upper midscale hotels under the guidance of leaders within the Franchise Performance Department. As a key member of our Franchise Performance Department, you will be instrumental in leading the implementation and activation of strategies and tactics aimed at increasing property level profitability, guest experience, and revenue for a region of franchised hotels.
You must reside in Sacramento, California or Reno, Nevada.
Are you a hotel operator with a strong drive for success and sense of personal accountability looking to transition to an above-property role? We invite you to apply today for our Area Director, Franchise Performance role today and #MakeItYourChoice.
Your Responsibilities
Performance Management
Strategic Advisory
Serve as a strategic advisor by conducting property visits and implementing recommended solutions to drive individual and regional hotel performance across financial, guest experience, owner engagement, service execution, and program activation.
Ensures owner execution of the midscale operating model, driving brand operating efficiency and profitability, leading to owner-operator satisfaction.
Utilize reporting resources to influence and achieve owner adoption and hotel implementation.
Performance Accountability
Responsible for the revenue and service performance metrics for the assigned region, driving continuous improvement.
Identify and prioritize opportunities to enhance performance at portfolio hotels.
Drive revenue at portfolio and hotel levels through consultations, collaborating and aligning with Choice Revenue Management resources.
Achieve Guest Experience objectives through the execution of on-site consultations and activation of recommended tactics and strategies.
Monitor performance dashboards and conduct follow-up consultations.
Resource Utilization
Identify hotel challenges and deploy hotel operators to Choice's support systems, aiding in the improvement of hotel operations and profitability through resources like ChoiceU, Centers of Excellence, Owner Relations, and Brand Operations.
Collaborate with commercial revenue departments to achieve portfolio revenue growth objectives. Encourage hotel engagement and participation with proprietary revenue generation programs.
Consultation Excellence
Deliver impactful consultations, employing a suite of tools and resources to provide tailored solutions and foster owner engagement.
Apply Trusted Advisor skills and delivery framework to drive owner-operator engagement within the assigned region.
Develop proficiencies in interpreting performance data from internal and external sources (CoSTAR, Medallia, Salesforce, Workday, Concur, Tableau, Profitability Benchmarking, Okta, Business Intelligence, AI).
Monitor and enhance consultation effectiveness based on RVP feedback, Owner Engagement Index surveys, and hotel stakeholder adoption of recommended action steps.
Communication Mastery
Maintain clear and consistent communication with stakeholders, documenting interactions and ensuring follow-through on action plans.
Administration and Accountability
Provide timely and accurate documentation of all business expenses.
Maintain effective property and ownership documentation within Choice's contact management system.
Support Choice Hotels franchise sales growth and participate in franchise association activities.
Seek and share industry and market intelligence and best practices with peers, franchisees, and corporate staff, recognizing trends, threats and opportunities that can benefit franchisees and Choice.
Your Experience, Skills & Competencies
Bachelor's degree in Hotel Management, Business Management, Marketing, or a relevant field of study required; MBA preferred.
At least 15 years of progressive hotel operations experience, with preference within midscale and upper midscale segments.
Minimum of 10 years of hotel leadership experience, with preference for those with multi-unit or franchise performance experience.
Excellent ability to manage ambiguity combined with an ability to leverage data and create a foundation of data-supported decision making.
Excellent analytical and forecasting skills; previous experience with successful hotel budget management and GOP analysis.
Flexibility in creating and making changes or re-directing initiatives to continuously improve the strategy and organization, demonstrating adaptability in change management and proficiency in working within a matrix-based organization.
Demonstrated ability in analytics, data management, and a proven track record in driving hotel performance.
Proficiency in Microsoft Office and strong competencies in time management and project coordination.
Exceptional training, consulting, and persuasive communication skills are essential.
Regular travel, approximately 70%, is required for this role.
Additional duties may include, but are not limited to, participating in special projects, attending conferences, and other tasks as needed to support the organization's objectives.
Your Team
This is an individual contributor role that will report to the Regional Vice President, Franchise Performance. You will have multiple peer teammates and collaborate with cross-functional departments on a regular basis.
Your Work Location
As our Area Director, Franchise Performance, you will be a remote-based associate, working from your home office. You will be required to connect virtually with Choice team members and leadership on video via Zoom, with possible periodic travel in-person to our beautiful, state-of-the-art worldwide offices in North Bethesda, MD, Scottsdale, AZ, or St. Louis Park, MN. Frequent nationwide travel will be required 70% of the time to visit trade shows, conventions, franchisees, and other industry events.
About Choice
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the underdog, the dreamer, the entrepreneur - because that's who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.
About Choice Hotels Financial Performance
Adjusted earnings before interest, taxes, depreciation, and amortization (EBITDA) for first quarter 2024 grew to $124.3 million, a first quarter record and a 17% increase compared to the same period of 2023. Please click here to review highlights of our first quarter 2024 results.
Salary Range
The salary range for this position is $98,000 to $115,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).
Pay ranges listed are for this position and are what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide
*** PLEASE NOTE: This role is not eligible for sponsorship ***
Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide
About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that's who we are, too.
At Choice, we are united by the simple belief that tomorrow will be
even
better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD - Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice's Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice's Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver
Auto-ApplyRegional Director of Operations
Columbus, OH jobs
Regional Director of Operations is responsible for designing, implementing, and executing client-specific facility services programs within our diverse industry segments. This position helps support critical business functions including site-specific project scopes, customer retention, quality assurance and consistent client experience, in addition to onboarding and training of the operational leadership. This person will have the opportunity to oversee a team of managers within a geographic territory.
Duties and Responsibilities:
Responsible for the delivery and successful execution of all contracted janitorial services within the region.
Possess a deep knowledge of “BSCs” and the individual operation at each site (contract, scope of work, building type, client expectations and local market conditions/norms).
Deep understanding of various industry segments and how staffing models and productivity rates can be affected and refined.
Work closely with site managers to develop their operational knowledge and management capabilities; recommend career advancements when applicable.
Make sure all onsite employees have clear job assignments, roles and responsibilities to ensure team and individualized accountability.
Ensure compliance of Company policies including the utilization of Time & Labor software.
Build long-term, sustainable partnerships with key client personnel at each location.
Implement change within the field teams as directed by the Home Office.
Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with the client and manager/site manager separately.
Effectively address all client related and internal communications in real time with a sense of urgency (emails, phone calls, requests).
Be a steward of Company assets including travel and other routine business expenses.
Properly escalate issues that could impact local or national perceptions of Interstate as a preferred facility services provider
Review budget performance each pay period to ensure all buildings are operating at or below their defined budget. Provide course correcting actions when necessary (including labor and supplies expenses) to avoid budget overages.
Ensure cost control levers and metrics are in place to proactively monitor overall supply spend supporting their alignment with the monthly budget.
Work directly with internal team when client is failing to adhere to timely payments.
Define opportunities at client sites to expand Company's role and service offering.
Work with VPs to negotiate modifications to compensation or staffing plans based on site specific needs, market conditions and client-driven initiatives.
Prepare and develop budget and operational reports each month or as required, review reporting monthly with VPs.
Develop site specific performance standards and ensure portfolio-wide standards are being met. Create plan to correct locations where performance is not meeting or exceeding SOWs.
Proactively create consistent and effective operational processes and manage them through implementation.
Ensure all sites are properly documenting employee onboarding, badging, safety, job training and performance management issues.
Drive and promote a strong culture of safety and awareness; reinforce both Interstate's and client's safety programs.
Ensure each site is conducting formal quality checks and inspections according to plan.
Continuously monitor the overall performance of each site and make appropriate changes to improve performance.
Leverage relationships with existing local partners and national 3rd party vendors and suppliers for onsite material, supplies and equipment (ordering, repairing, testing out new products where applicable).
Understand, comply with and be a champion of Interstate's policies and procedures.
Additional duties as defined.
Requirements
Qualifications:
Minimum 10-15 years of experience in janitorial and/or professional services industry operational roles with leadership experience.
Deep knowledge of the professional services industry.
Strong familiarity with organizations whose workforce is primarily comprised of hourly associates and experience managing, recruiting and retaining hourly associates.
Ability to collect relevant data, form insights and create strategies that have material impact on operations.
Experience supporting both office and field teams.
Travel Requirements:
Travel required within your assigned region.
Material and Equipment Used:
Must be familiar with standard cleaning supplies and chemicals.
Must be familiar with equipment, includes but not limited to pallet jacks, floor scrubbers, vacuums, and other similar equipment.
Physical Requirements:
Must be able to lift 50lbs independently and ability to bend.
Extensive standing and walking.
Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check.
Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Interstate - Work Happy!
#INDHP
Director of Portfolio Operations (Regional Property Manager)
Los Angeles, CA jobs
Sentral is a network of urban residential communities redefining the way people live, travel, and work. Sentral takes the convenience, connection, and comfort of home to new heights-we call it Home+. Designed for the mobile professional, our one-of-a-kind communities offer designer-furnished and unfurnished apartments with flexible lengths of stay in walkable, vibrant neighborhoods. Premium amenities include everything from thoughtful co-working spaces and high-speed Wi-Fi to fitness centers, rooftop pools, homesharing, and more.
Whether you stay a year, a night or somewhere in between, Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, San Francisco, San Jose, Santa Monica, Scottsdale, Portland, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we elevate humanity and make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our work force. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our colleagues are curious explorers who never stop learning and who strive for great outcomes.
Learn more about Sentral by visiting ***************
Position Overview and Duties
This role closely interacts with Accounting, Operations, Marketing, IT, and On-Site Teams to ensure the successful implementation of our financial and operational initiatives. The Director, Portfolio Operations will be responsible for ensuring Sentral's service standards are instilled throughout all properties and cultivating new relationships and partnerships. This role reports directly to our Vice President and will work alongside other Sentral personnel across the Sentral portfolio. This position will allow for some remote work, but will work frequently with multiple properties in the Los Angeles Area.
Responsible for oversight and management of multiple properties and respective on-site teams within the assigned portfolio
Have deep knowledge in day-to-day operations (hospitality is a plus) to identify areas of opportunities to improve service
Proactively communicate with ownership groups and Asset Management team in a timely manner.
Analyze monthly and quarterly performance and budget projections; compare to management plan and budget; adjust strategies accordingly.
Responsible for preparation of annual project budgets
Provide information and take the lead on Budgets and Capital Improvement Schedules. Ensure that capital improvements and equipment purchases are bid out and completed per schedule.
Involvement with bidding process/contract execution/required documents from outside vendors.
Handle construction warranty issues that arise with new projects
Conduct monthly audits to monitor for any issues in portfolio. Follow up on any concerns found.
Ensure rent collection at all properties. Review delinquency and work with staff to minimize accounts receivable
Monitor leasing activity and proactively adjust pricing and concessions with ownership approval in conjunction with the Revenue Management team.
Ensure tracking and completion of training for all employees hired at assigned properties
Prepare and participate in unit/property inspections and State/Investor Audits/reporting
Perform property inspections as needed to ensure company standards are maintained and issues are corrected in a timely manner.
Track, triage, monitor and resolve Notice of Violations to ensure timely abatement
Ensure that Yardi and other records are accurate and up to date, including annual audits of all resident records.
Responsible for timely completion of lender required questionnaires and other reporting requirements
Maintain current certifications and Service Agreements at properties
Keep vendors up to date with management changes
All other duties as assigned
Skills and Experience
10+ years related work experience in operations preferably in the hospitality and MF industry.
BA/BS degree in Business Administration or related field
Has deep knowledge of property operations and be able to understand their needs.
5+ years management and experience as a General Manager of luxury communities with positive outcomes and an enhanced resident experience.
Highly organized and collaborative
Proficiency with Yardi, CRM, and other Multifamily Technology/Platforms
Proficiency with modeling investments in Excel and knowledge of database, financial and project management applications
Strong knowledge of operations with budget formulation
Excellent verbal and written communication skills
Solid analytical, organizational skills and ability to multitask
Keen attention to detail with a proactive problem-solving approach
Ability to make decisions and initiate action within established guidelines
Comfortable working under pressure, handling stressful situations, and acting decisively in an aggressive environment
HQ Team Perks + Benefits
Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *
Premiums apply for spouse, dependent, or family coverage plans
Plan in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
Flexible Time Off: Sentral fosters a balanced work lifestyle by offering flexible paid time off, 11 paid holidays, and Enrichment Hours for volunteering or career development!
Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!
If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.
Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.
As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Director of Fulfillment Operations
Columbus, OH jobs
Apply here to be considered for a FUTURE opening
Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role. This review is for future hiring.
If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity.
Who We Are:
We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.
We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.
Cart.com Fast Facts:
6,000+ customers worldwide
1,600+ employees globally
17 warehouses nationwide, totaling over 10 million square feet of space
Headquartered in Houston, TX with international offices in Mexico and Poland
Our values:
Cart.com is building a company that is committed to living out these 6 core values:
Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
Remember to be human: We work hard, but we leave room for the people, places and things that we love.
This position is open to applicants or individuals who are located in or around Columbus,OH and is a Onsite role
The Role:
The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility.
In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent.
What You'll Do:
Manage yearly budget and own monthly P&L for assigned site
Develop Operations Managers and Managers; Develop talent and site succession plans
Own operational standardization and continuous improvement
Develop and manage key client relationships at the operations level e.g.,
Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time
Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation
Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence
Provide direction and support to direct reports.
Coach to ensure career development, productivity and quality objectives are consistently achieved
Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact
Engage with broader team for support to site operations
Who You Are:
Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid
Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership
High Financial Acumen
Strong communication and presentation skills
Sense of urgency to identify and rally teams to address issues
Problem solving thought process Lean thinker, continuous improvement leader
Ability to plan, direct and implement site operations to meet planned KPIs and SLAs
Organizational agility and good influencing skills
What You've Done:
7+ years of progressive Operations experience
* Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope
Experience leading culture improvements and/or transformation
Experience in Lean and Continuous Improvement methodology
Proactive, numbers driven and a anticipated planner
Business Leadership Development experience
Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C)
* Wholesale fulfillment experience
Top Candidates will also have:
Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience
Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS).
Success during traditional holiday ‘peak' ecommerce
Culture of improvement or transformation with continuous improvement experience.
Bachelors Degree
Physical Demands & Working Conditions:
Able to lift 25+ lbs
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyHotel Area Director of Housekeeping
Independence, OH jobs
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/wellness leave and 8 holidays
Company-matched 401(k) plan
Bonus Plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - AREA DIRECTOR OF HOUSEKEEPING
Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As an Area Director of Housekeeping for multiple properties, your role is to motivate your teams to deliver their best work every day to ensure that our guests have a comfortable and memorable stay at each location.
A TYPICAL DAY:
Hire, train, supervise, counsel, motivate and recognize the housekeeping staff in each location.
Oversee daily operations, sustainability programs, inventory, ordering, and scheduling all within a set department budget at each hotel.
Inspect work performed by the housekeeping staff to ensure quality and cleanliness is top notch and consistent with brand standards.
Greet and assist guests with all requests. Proactively garner relationships with long term and repeat guests to develop loyalty and maintain satisfaction.
Work closely with the Maintenance Department and Front Desk at each hotel to achieve a consistent, high quality product resulting in above average customer satisfaction scores.
Ensure safe working practices and procedures are followed by all employees while maintaining department productivity requirements.
REQUIREMENTS:
Previous housekeeping and supervisory experience in hospitality, property management or healthcare is required. To be successful in this role, you need strong verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions, including climbing up to four flights of stairs. Applicants must be available to work a flexible schedule including weekends and holidays.
POTENTIAL CAREER PATH:
Operations Manager - Assistant General Manager
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Auto-ApplyDirector of Culinary Operations
Centerville, OH jobs
Nationwide Hotel and Conference Center located in Lewis Center, Ohio is searching for a Director of Culinary to join our team!
Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites to delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events.
Our attractive compensation package includes a competitive salary, medical, dental, vision, company paid life, 401k with match, STD/LTD, and many more supplemental plans.
Job Summary:
The Director of Culinary Operations oversees all culinary operations within the event spaces, outlets, and kitchens. Maintains high food, service, health, and safety standards, ensuring the department's efficient and profitable business performance. Leads the culinary team to ensure effective utilization of staff and resources.
Essential Functions:
Ensure that the culinary operation runs smoothly and effectively in accordance with the property's operational criteria.
Inspects to ensure that all safety, sanitation, energy management, preventive maintenance and other standards are consistently met. Maintains appearance, upkeep, and cleanliness of all culinary equipment. Monitors employee dress codes according to policies and procedures.
Work closely with the General Manager to increase FB offering and FB outlets throughout the property.
Ensure that the operation is profitable according to predetermined operational budgets. Approve all product invoices before submitting them to accounting. Manage physical inventory verification and provide updated information to accounting.
Manage junior personnel's development in culinary and business skills.
Works with the General Manager to create an operating budget for the department's various revenue outlets; after approval, monitors and takes corrective action as necessary to help ensure that budget goals are attained.
Ensure that guests receive the utmost quality of food and service.
Foster and build relationships with vendors to source local products and resources representing our brand. Monitors purchasing and receiving procedures for products and supplies to ensure proper quantity, quality, and price.
Ensure that the kitchens are maximized to accommodate the highest revenue yields without sacrificing the integrity of the restaurants or their staff.
Test and develop recipes that distinguish the property's culinary offerings.
Maintain compliance with government food storage, preparation, and labor standards regulations.
Reduce the possibilities of sub-standard products and guest complaints.
Assists in planning and implementing procedures for special events and banquet functions.
Helps plan and approve the organizational chart, staffing and scheduling procedures and job description/specifications for all department staff.
Ensures accurate communication between department and property.
Audits and approves payroll.
Maintains appearance, upkeep and cleanliness of all culinary equipment
Physical Requirements:
These physical demands represent the physical requirements necessary for an associate to perform the position's essential functions successfully. Reasonable accommodation can be made to enable individuals with disabilities to perform these essential functions.
Must be able to stand and walk for long periods of time
Heavy workloads requiring the ability exert up to 100 pounds of force and the ability to regularly lift 55 lbs.
Qualifications, Education, Experience, Skills, and Abilities:
Bachelor's Degree and at least 5 years' experience in a Food and Beverage managerial role.
ServSafe Certified
TIPS Certified
Requires good communication skills, both verbal and written.
Extensive knowledge of the kitchen, its services, facilities, and equipment.
Must be detail-oriented with outstanding organizational and communication skills.
Must possess excellent computational ability.
Must possess basic computer skills.
Must have excellent leadership capability and customer relations skills.
Must possess excellent teaching and training skills.
Travel
This position requires the successful candidate to have a valid Ohio driver's license. The successful candidate would have to provide proof that s/he has a valid driver's license upon being hired.
Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Area Director of Revenue Strategy
Yountville, CA jobs
The Area Director of Revenue Strategy for Bardessono and Hotel Yountville, two of the Napa Valley's most recently renovated luxury properties, will work to identify and maximize all potential revenue opportunities for the complex. This role will provide direction and support to property teams in the maximization of topline revenue/profit and market share through leadership in the revenue strategy processes associated with inventory management, pricing, demand projections and revenue forecasting. The position is responsible for data analysis and the development of revenue strategies in accordance with the Revenue Strategy KPI strategic plan and annual operating plan for the hotel.
Responsbilities:
Direct commercial strategy for a cluster of two luxury independent properties in Yountville, California.
Lead weekly commercial strategy meetings (virtually)
Communicate and track efficacy of strategy shifts to relevant stakeholders
Ensure hotel rates/inventory strategies align with property goals and effectively maximize market share potential
Forecast by segment, by day on a 30-60-90 level based on published schedule or as needed
Lead topline budget by segment, by day (annually); present budget with accompanying strategies to corporate and ownership groups
Manage rooms inventory, channel mix, and parity to accurately and effectively yield revenues
Maintain accurate PMS, RMS, CRS information/data
Understand and align with local market dynamics, including demand generators, partner market/account managers, OTAs, etc.
Work closely with group sales team to ensure sales SOPs are followed as it relates to inventory/yield management. Oversee group pricing strategy setup for a minimum 2 rolling years.
Area Director Of Sales
Grove City, OH jobs
JOB TITLE: Area Director of Sales POSITION: Non-Exempt RESPONSIBLE TO: General Manager (Indirectly reports to CDOS) RESPONSIBLE FOR: Assigned Properties Scope and General Purpose To promote the image and services of the company so that maximum growth occurs through gaining new clients and contracts within the assigned properties. Main Duties 1. To follow up leads by visiting prospective clients regularly, often enough to maintain their interest but not too often to alienate them. 2. To submit timely and accurate sales reports to the company in terms of actual results of room bookings through cold calling, internet marketing, telephone solicitation, and actively involved within the community and its events. 3. To achieve or better budgeted sales targets. 4. To identify prospective clients' exact needs, by questioning, observation and the completion of a full sales survey. 5. To identify and act upon opportunities to achieve maximum RevPar through yield management strategies and to communicate with the Property General Managers and the Revenue Manager, when needed, of these opportunities. 6. To entertain prospective clients, where possible combining this with visits to existing satisfied customers. 7. To liaise closely with operational staff on all details for a prospective new contract and gain their agreement on all details. 8. To maintain communication with the client once the contract is opened, and show an ongoing interest in the operation. 9. To analyze statistics thereby identifying key sales areas, problems and success rate. 10. To work with Team Members to ensure ongoing positive and proactive approaches towards all the property's guests of each property. 11. To research prospective client details, finding out as much as possible about the company to ensure a professional approach. 12. To constantly monitor and be aware of competitor activity in the assigned markets. 13. To present a realistic proposal to a prospective client, having thoroughly researched cost factors, and ensure that the proposal is achievable. 14. To constantly and consistently be aware of new business opportunities and proactively react to these opportunities for the benefit of the properties. 15. To carry out any reasonable request from a supervisor or company representative. 16. To forward a continued financial plan and progression of revenues and expenses to the Director of Operations for review. 17. To assist in the motivation of staff through a positive and supportive approach.
Auto-ApplySenior Area Director of Sales
San Diego, CA jobs
THE JOB:
The Area Director of Sales will oversee the Sales functions for San Diego Mission Bay Resort, Estancia La Jolla and L'Auberge Del Mar. The Area Director of Sales will create an environment and culture of leaders with dynamic selling skills and a sense of customer urgency that meets the financial needs of the organization and surpasses the customer expectations. Directs the day-to-day Sales Department to achieve the property mission and goals. Actively defines, refines, and continuously improves processes, systems, and performances to foster an environment of leadership, innovation, education, and growth of each individual team member.
The OFFER:
In return, you are rewarded with a competitive compensation package including competitive pay, incentive package, insurance benefits, matching 401k, PTO, parking and meals. $140,000-$165,000 annually.
YOU:
To be successful in this role, we are seeking a highly skilled relationship builder who demonstrates excellence in fostering connections, creating meaningful experiences, and approaching challenges with strategic problem-solving. The Director of Sales position requires patience, empathy, and a strong commitment to delivering exceptional service to our guests.
Our CULTURE:
People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.
At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Requirements
Experience within a hotel/resort environment
Bachelor's degree in Hospitality Management desired.
10+ years of related and progressive sales experience in similar organization.
5+ years in a leadership role, possess solid knowledge of hotel service standards, guest relations and etiquette. Ability and experience in successfully leading and coordinating staff in a high volume, time sensitive environment.
Requires the ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of service and goals.
Must be Result driven
Must have excellent customer service/communication skills to work with guests and providing a high level of guest satisfaction.
Ability to work on AM, PM, weekend and holiday shifts as required by operational needs.
Salary Description $140,000-$165,000 Yearly
Area Director
Saint Louis, MO jobs
In a world full of quick service options, Arby's is different and better, we are Premier! Our core values are the Will of a Champion, Passion for People, and Vision of an Owner. When you work at Arby's, it will be more than a job, it will be a place that prioritizes your growth and development while offering a fun atmosphere. We're proud of the food we serve, and our goal is to be the best in the business, and we can't do that without great people like you!
An Area Director is a critical role within the company, you will oversee our management staff and developing top talent within our restaurants. You will serve as the liaison between your team and the support center ensuring strong communication. As an Area Director, you will focus on daily sales, marketing plans and restaurant operations including cost of goods sold, labor and guest relations. This role lays the foundation for high performing restaurants and happy, motivated team members.
What else is in it for you? A lot! You'll be eligible for monthly bonuses and a comprehensive benefits program including paid time off, 401(k) plan with company match, and medical, dental, vision, and life insurance. You will have the resources you need to develop your career and leadership skills. We're passionate about you and want you on our team!
Physical Standards: The employee is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The employee should notify Flynn Arby's of any reasonable accommodation requests and may need to provide supporting medical documentation.
For a copy of Flynn Group's Workplace Privacy Notice, please visit
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Flynn Arby's is an equal opportunity employer.
Director of Operations
Los Altos, CA jobs
Job Description
Director of Operations
Salary: $124,000 - $185,000
Other Forms of Compensation: Bonus
What makes Epicurean click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the Epicurean difference. Where a job isn't merely a job but the start of a career where you can flourish.
Job Summary
Summary:
Strategic and results-driven Director of Operations with extensive experience overseeing multi-unit catering and event operations. Proven track record in driving operational excellence, optimizing profitability, and delivering exceptional guest experiences. Expert in team leadership, client relations, logistics coordination, and large-scale event execution. Adept at building efficient systems, managing budgets, and ensuring seamless collaboration between culinary, service, and sales teams. Passionate about elevating brand standards, fostering a strong service culture, and leading high-performing teams to exceed goals. This leader will play a vital role in strengthening client relationships, implementing new programs, supporting business expansion, and upholding the highest standards of safety and service.
Key Responsibilities:
Client & Community Relationships
Lead weekly district/client meetings to review financial reports and service quality.
Establish strong, trust-based relationships with clients, administration, and community partners.
Create structured feedback loops with clients and customers to continuously improve services.
New Business Development
Assist senior leadership in pursuing and onboarding new business opportunities.
Support proposal development and meet with prospective clients.
Operational Standards & Food Programs
Oversee implementation of Epicurean food programs and front-of-house standards.
Collaborate with unit leaders to design seasonal menus and marketing campaigns.
Drive customer satisfaction through innovation and high-quality service delivery.
Financial Oversight
Monitor district/unit financials to ensure budget compliance and profitability.
Ensure accurate accounting procedures, pricing structures, and payroll processes.
Maintain accountability for receivables, inventory, and financial reporting.
People & Talent Development
Lead hiring, training, and mentoring of key personnel, including GMs and Executive Chefs.
Champion succession planning, employee engagement, and performance development.
Cultivate a strong team culture that supports professional growth and operational excellence.
Safety & Compliance
Ensure adherence to federal/local health and safety regulations.
Implement safety training programs and conduct regular site inspections.
Drive a culture of safety, aiming for zero medical injuries and fully operational equipment
Preferred Qualifications:
Prior experience in Senior Leadership working in high volume catering and/or with Compass Group or similar large-scale service organizations.
Experience higher education establishments
Experience leading client-facing food programs or facilities operations.
Apply to Epicurean today!
Epicurean is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Epicurean maintains a drug-free workplace.
Associates at Epicurean are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Deputy Warden, Operations - North Central
Marion, OH jobs
Begin your future now and join the nearly 10,000 associates working daily to make a difference in the lives of at-risk populations. Headquartered in Centerville, Utah, Management and Training Corporation (MTC) provides thousands of individuals with life-changing opportunities through our management of Job Corps Centers and Correctional Facilities. Apply today and find out why MTC is a true Leader in Social Impact.
At the North Central Correctional Complex in Marion, Ohio, our foundation is based upon the philosophies of caring about others, giving back, and making a social impact. We provide a safe and secure working environment for our staff while helping an at-risk population receive the treatment necessary for success on their road back to a healthy, productive life.
Position Summary:
Reports to the warden. Directly supervises the chief of security, unit manager administrator and the secretary. Responsible for overall management of security and unit management operations in compliance with Management & Training Corporation (MTC) and Ohio Department of Rehabilitation and Correction (ODRC) directives.
Essential Functions:
Plan, coordinate and direct the total administrative and programmatic activities of the departments assigned.
Provide staff training, evaluate staff performance and implement organizational and personnel changes as approved by the warden and coordinated with the manager, human resources prior to implementation.
Develop departmental budget; monitor and control expenditures. Review and recommend changes to budget authorizations.
Closely monitor the inmate disciplinary and grievance processes to ensure staff compliance.
Develop and implement new and revised policies and procedures affecting security. Coordinate with training and safety captain to ensure compliance with overall facility objectives.
Direct procedures and practices relating to the training and counseling of inmates and security of staff and inmates; maintain constant vigilance of employees and inmates through staff assignments to insure that policies, rules and regulations are being adhered to and that none are violated.
Conduct weekly inspections of prison to ensure compliance with health, safety, and security standards.
Provide, through administrative staff assignments, proper number of officers and other personnel for all security functions; oversee preparation of work and other related reports on inmates for the classification committee and permanent record of inmates showing progress and estimating rehabilitative prospects.
Monitor staff selection process of potential employees to ensure adherence to all applicable laws, MTC and Ohio regulations, and select qualified applicants to fill vacancies as needed.
Promote the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed. Provide regular feedback to staff regarding social skills procedures and intervention techniques.
Maintain accountability of staff, inmates and property; adhere to safety practices.
It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management.
Education and Experience Requirements:
Bachelor's degree in correctional management, criminal justice, public or business administration, education, counseling or other related field preferred.
Five (5) years correctional experience, three (3) of which must be in a supervisory capacity.
Valid driver's license in the state of Ohio with an acceptable driving record required, unless waived by management.
Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ***************************** or ************.
Auto-ApplyBottling Operations Director - Ripon
Ripon, CA jobs
The Bottling Operations Director is a strategic leader responsible for overseeing all technical aspects of bottling operations to ensure safety, quality, efficiency, and compliance with industry standards. This role drives innovation, grows people, optimizes processes, and ensures seamless integration of technology and equipment to support large-scale production for one of the world's leading wine producers.
ESSENTIAL FUNCTIONS
Lead with Purpose: Champion TWG's values, mission, and key strategies while inspiring your team to achieve excellence.
Grow People: Mentor leaders at all levels, fostering a culture of development and creating a pipeline of future-ready talent for broader organizational impact.
Drive Results: Deliver, safety, quality, and performance outcomes by empowering and motivating your team to exceed expectations
Operational Excellence: Oversee day-to-day technical bottling operations, guiding engineers, supervisors, and technicians to meet and surpass performance goals.
Cross-Functional Collaboration: Partner with QA, Cellar, Warehouse, HR, Supply Chain, and Engineering to elevate site-wide performance.
Innovate and Improve: Lead process and product innovation, identify continuous improvement opportunities, and implement strategies that deliver measurable results in efficiency and cost savings.
Strategic Leadership: Own and manage CAPEX planning and execution and OPEX budget for Technical Bottling Operations.
Performance Management: Hold teams accountable, and drive results through clear expectations and candid communication through measurable KPIs and OKRs.
QUALIFICATIONS
Experience: 10+ years of experience in technical bottling operations within beverage, wine, or food manufacturing.
Education: Bachelor's degree in engineering, Operations Management, or related field.
Expertise: Strong knowledge of automation, packaging technologies, and regulatory compliance.
Leadership: Proven success in managing large-scale manufacturing operations and implementing process improvements.
Skills: Exceptional leadership, communication, and project management skills.
Mindset: Critical thinker, results-driven, and passionate about continuous improvement and innovation.
PHYSICAL DEMANDS
Primary work activities are within both office and manufacturing environments
COMPENSATION
Hiring Salary Range Posted: $161,200 - $241,800.
Actual compensation will be based on factors such as experience, skills, knowledge and abilities, education, and other position-related factors.
At The Wine Group, we are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status, or other characteristic protected by law.
#LI-MR1
Director of Operations
Creve Coeur, MO jobs
**Director of Operations - Industrial Maintenance** **C&W Services - Maintenance, Reliability & Engineering** **Hybrid role with extensive travel to manufacturing & fulfillment sites across the USA** The Director of Operations provides strategic and operational leadership for C&W Services' **industrial maintenance program** supporting client facilities across the United States. This role oversees multi-site teams responsible for the **maintenance, repair, and reliability of conveyors, robotics, and automated material handling equipment (MHE)** in fast-paced manufacturing and fulfillment environments. This leader ensures standardized maintenance processes, strong safety performance, reliable uptime, and best-in-class service delivery across all assigned sites.
**Responsibilities**
**Operational Leadership**
+ Manage and oversee day-to-day **industrial maintenance operations** across multiple fulfillment and sortation facilities.
+ Ensure high performance in **PM/PdM programs** , conveyor and robotics maintenance, troubleshooting, and automation reliability.
+ Conduct regular onsite visits, technical assessments, and audits to evaluate maintenance execution, uptime performance, and technician skill levels.
+ Ensure consistent use of **standardized work processes** , CMMS/EAM systems, safety procedures, and maintenance playbooks across all sites.
+ Lead operational readiness for new site **start-ups, transitions, and expansions** -including staffing, onboarding, equipment readiness, and process implementation.
+ Remain current on **emerging technologies** within automation, controls, robotics, and industrial maintenance practices; cascade updates to the field teams.
+ Maintain strong relationships with onsite engineering, operations, and reliability partners to ensure alignment on goals and expectations.
**Business Leadership & Client Management**
+ Serve as the senior point of contact for all operational and service delivery discussions with leadership.
+ Maintain high client satisfaction by delivering reliable service, transparent reporting, and responsive issue resolution.
+ Partner with Business Development on renewals, expansions, and special project opportunities within the network.
+ Collaborate with regional and national leadership to align operational strategies with account-wide goals.
**Financial Management**
+ Manage multi-site budgets, including labor, materials, spare parts, contracts, and vendor services.
+ Monitor operational KPIs such as **uptime, downtime reduction, PM compliance, technician productivity, and cost-per-unit** .
+ Utilize dashboards, CMMS data, and monthly financial reviews to ensure performance targets are achieved.
+ Oversee purchasing and inventory processes to ensure proper controls and cost efficiency.
+ Maintain strong oversight of receivables, labor management, overtime, and cost-containment initiatives.
**People Leadership**
+ Lead a team of Maintenance Managers, Senior Maintenance Managers, Area Managers, and Reliability leaders across the network.
+ Oversee recruiting, selection, and onboarding of exempt and non-exempt maintenance and technical staff.
+ Develop succession plans, career paths, and training programs for field teams across multiple skill levels (robotics techs, controls techs, maintenance managers, etc.).
+ Coach and mentor leaders to build strong operational bench strength and technical capability.
+ Support employee relations, performance management, and (where applicable) union-related processes.
+ Ensure all technicians receive required safety, technical, and CMMS training.
**Safety Leadership**
+ Champion a **culture of safety** within all facilities under your oversight.
+ Ensure implementation and continuous improvement of safety programs, hazard reporting, LOTO procedures, JSAs, and compliance activities.
+ Oversee incident management, root cause analysis, and corrective actions in partnership with HSSE and Risk teams.
+ Track safety KPIs and ensure operational leaders are consistently coaching and reinforcing safe behaviors.
**Other Duties**
+ Complete special projects or directives from senior leadership.
+ Support operational excellence initiatives and cross-functional projects across the broader C&W Services network.
**Position Requirements**
**Education & Experience**
+ BA/BS degree in Business Management, Engineering, Industrial Technology, or related field preferred.
+ **10+ years of experience in industrial maintenance, manufacturing, distribution, automation, or facilities engineering.**
+ **7+ years of multi-site management experience** leading maintenance, MHE, or robotics operations in large-scale environments (Amazon experience strongly preferred).
+ Strong understanding of conveyors, robotics, PLCs, mechanical/electrical systems, and preventive/predictive maintenance.
+ Experience managing large, geographically dispersed teams.
**Skills & Competencies**
+ Strong leadership, communication, and relationship-building skills.
+ Demonstrated ability to drive uptime improvements and operational efficiencies.
+ Proficient in CMMS/EAM systems, maintenance scheduling, technical reporting, and KPI dashboards.
+ Strong customer service orientation and client partnership capabilities.
+ Financial acumen, including budgeting, forecasting, and cost management.
+ Ability to travel **50-70%** nationally to manufacturing and fulfillment facilities
If you meet the qualifications and are interested in this role, please apply now!
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 161,500.00 - $190,000.00
C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ****************** or email *************************** . Please refer to the job title and job location when you contact us.
INCO: "C&W Services"
Easy ApplyRegional Director of Operations
Elk Grove, CA jobs
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Paid time off
Regional Director of Operations Dhillon Hotels Management Inc. Dhillon Hotels Management Inc. is on the lookout for a dynamic, high-energy operations leader who thrives in the fast-paced world of hospitality and is passionate about elevating teams, driving culture, and fueling the growth of our expanding company. If you're a self-starter with an entrepreneurial mindset and the ability to adapt quickly to evolving business needswe want you on our team.
As our Regional Director of Operations, you will take charge of the operational success of 710 branded hotels across the Midwest and Western U.S. Youll be the operational heartbeat of the region, partnering with property leaders to optimize performance, enhance service excellence, and ensure each hotel delivers exceptional guest experiences. Through data-driven insights, strong cross-functional collaboration, and bold problem-solving, youll help maximize profitability and maintain consistency across the portfolio.
You will report directly to the Company President or Senior Operations Executive, working closely with revenue management, sales, marketing, and corporate teams. While this role does not have direct supervisory reports, you will play a crucial leadership role by guiding and influencing property teams in a remote setting.
Responsibilities That Make an Impact
Champion operational excellence at each hotel by ensuring alignment with brand standards, company values, and service-driven culture.
Partner with General Managers to strengthen financial performance, improve guest satisfaction, and deliver top-tier service.
Monitor and analyze key operational KPIsGOP, labor, service scores, QAto identify opportunities and drive continuous improvement.
Conduct property visits to assess performance, provide hands-on support, and lead on-site operational reviews.
Collaborate closely with revenue and sales teams to ensure seamless alignment between operations and commercial strategy.
Lead engaging operations meetings that inspire action, accountability, and cross-functional success.
Support annual budgeting and forecasting to ensure targets are both achievable and strategically aligned.
Build strong, trust-based relationships with property owners by communicating clearly, proactively, and professionally.
Use technology and data platforms to enhance operational efficiency and elevate decision-making.
Coach and mentor property teams to strengthen leadership capabilities and operational culture.
Uphold the highest professional standards that reflect Dhillon Hotels values and brand expectations.
Required Skills & Experience
Must have hands-on experience working with IHG, Marriott, Hilton, and Best Western brands.
Minimum 4 years of progressive hotel operations leadership, preferably with regional or multi-property oversight.
Strong understanding of branded systems and operational processes across major hotel chains.
Familiarity with Midwest markets or the ability to quickly learn new regional dynamics.
Proven success improving operational KPIs across multiple hotels.
Experience implementing technology-driven solutions that enhance efficiency and performance.
Exceptional relationship-building skills with internal teams, external partners, and owners.
Ability to travel up to 25%, including overnight and regional travel.
Youll Excel in This Role If:
You consistently hit (or exceed!) operational goals including GOP, guest satisfaction, labor targets, and QA scores.
You bring a collaborative, positive energy that motivates teams and strengthens property-level leadership.
You embrace feedback and actively contribute to strengthening systems, processes, and performance.
Youre seen as a trusted advisor and thought leaderprofessional, approachable, and solutions-focused.
You turn complex data into clear insights that guide smart operational decisions.
Why Dhillon Hotels?
At Dhillon Hotels, we are committed to building meaningful and lasting hospitality careers. We offer competitive compensation, professional development opportunities, pathways for internal advancement, and a culture built on teamwork, innovation, and integrity.
We are proud to be an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where every associate is valued and empowered.
Legal Director
Los Angeles, CA jobs
Director, Legal Counsel
Our Blend
The Coffee Bean & Tea Leaf is one of the world's largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store, and today we have over 1200 cafes in 24 countries.
The Coffee Bean & Tea Leaf is on an inspiring journey to become the world's coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea-viewing every cup as an opportunity to impact someone's day.
Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.
Passion is contagious, and we've got a serious case of it. If you are just as passionate as we are, come join our Brew Crew!
Brew Crew Opportunity
Our Global Brew Crew is seeking a Legal Counsel to be based in our Los Angeles office.
This role will report to the VP, Global Head of Legal and provide legal support for CBTL's company-owned and franchised operations in North America, as well as its affiliated entities in the region. This role requires a strong generalist background with experience across a broad range of legal areas, including contracts, franchising, employment, litigation, and regulatory compliance. The Legal Counsel will partner closely with internal teams, work with external counsel, and deliver practical, business-focused legal advice in a fast-paced, dynamic environment.
Key Responsibilities
In this role, you will focus on:
Contracts & Transactions: Draft, review, and negotiate a wide range of agreements, including franchise, distribution, manufacturing, supply, service, financing, purchase/sale, and vendor contracts.
Litigation Support: Manage litigation matters in North America in coordination with internal and external counsel, including monitoring claims, assessing risks, developing strategies, and negotiating settlements across areas such as real estate, franchise, intellectual property, and class actions.
Regulatory & Compliance: Advise on employment, privacy, consumer protection, and marketing laws; review promotional campaigns and contests for legal compliance; research and apply data privacy requirements.
Corporate Governance: Oversee corporate maintenance for CBTL's North America entities and support related governance matters.
Advisory & Counsel: Provide day-to-day legal advice to business leaders and staff at all levels, ensuring practical, solution-oriented guidance aligned with company goals.
Your Ingredients
J.D. (or foreign equivalent) with active membership in a U.S. state bar.
California State Bar membership preferred; if not admitted, must be eligible and willing to obtain Registered In-House Counsel status in California and maintain it during employment.
Minimum 4 years of law firm and/or in-house experience.
Procurement, human resources, real estate, data privacy, franchise, and litigation experience preferred.
The ideal candidate is one who received quality training at a law firm and then successfully transitioned to an in- house position.
Performance & Rewards
At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.
Perks:
Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability, Critical Illness, Hospital Indemnity, EAP programs including Legal, ID Theft, & more
Discounts on our Coffee & Tea
Gym Discounts
Mobile phone plan benefits
Pay Range: $130,000 - $170,000 base pay per year with eligibility for 20% bonus
Observed Holidays
Vacation Pay
Sick Pay
This is a hybrid position: Mon-Wed in our Los Angeles office & Thurs/Fri remote.
Our ‘FROTH' VALUES
We believe in the fundamental truths that guide us through our daily lives:
FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
RESPECT - We are inclusive and honour each other's values, opinions and diversity.
OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.
At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work.
International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.
The Coffee Bean & Tea Leaf provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf so complies, with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of
employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity
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Director of Lifestyle - LOA Coverage(3 to 5 months)
San Jose, CA jobs
Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.
Learn more about us at ****************
Position Overview and Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Director of Lifestyle will be responsible for the planning and execution of all resident and guest experiences. This position will be responsible for crafting and driving the resident and guest programming ensuring all amenity spaces are consistently set and activated. The Director of Lifestyle will also be responsible for fostering and maintaining relationships with preferred service providers within the local + wider community to ensure exclusive offerings are made available to residents. You will be the key player in driving, executing and supporting consistently the experiences programming development, growth and reputation leading by example, with an energetic, positive and solution driven attitude.
This is an in-person position located on-site of the property.
What You'll Do:
Build the company image by cultivating relationships with influential companies and figures throughout the area and through attending networking events and relevant industry events.
Oversee the budget, procurement of supplies needed to execute activations and events, mood board creation per activation + resident event, who/what/when/where document completion + Lifestyle folder oversight in Dropbox.
Ownership of announcement creation + execution for Align App as it relates to lifestyle programming.
Ownership of community monthly newsletter.
Collaborate with Fitness Trainer(s) to ensure consistent programming is available weekly onsite utilizing all indoor + outdoor spaces to maximize resident experience.
Support the narrative around the amenity and service experience to present to potential residents inclusive of actively participating in all weekly activations.
Be available consistently for all shifts in amenity spaces in order to familiarize new and existing residents with our services and their new home.
Effectively motivate team members on a daily basis to promote a positive and exciting work environment.
Prioritize and fulfill the requests of all residents and guests with great friendliness, efficiency, confidentiality, and professionalism.
Greet residents by their name and with a smile to make guests feel welcomed and valued.
Develop positive relationships with residents to create a personal and welcoming environment.
Provide exceptional customer service by adhering to company standards and responding promptly to all resident questions, concerns and requests.
Prepare and drive various programming and partnership narratives, lessons learned and playbooks for development projects.
Inspect Property routinely to ensure optimal conditions and report any repair or replacement needs to the respective Directors.
Collaborate with the Facilities Director to ensure that the property remains well-maintained.
Collaborate with the Services Director to ensure all residential amenity spaces remain well-maintained by respective Services team members.
Perform other related duties and assignments as needed and assigned
Skills and Experience
High school diploma or GED required, college degree a plus
4+ years customer service experience required
2-3 years experience in hotel events, onsite restaurant, banquet and/or catering department, high traffic bar/restaurant, members club establishment background
Supervisory experience a plus
Sales/Wellness and Fitness experience a plus
Solid understanding of Microsoft Office (Outlook, Excel, Word)
Strong knowledge of operations with budget formulation
Excellent verbal and written communication skills
Keen attention to detail with a creative problem-solving approach
Ability to make decisions and initiate action within established guidelines
Comfortable working under pressure, handling stressful situations, and acting decisively in an aggressive environment
Ability to work a flexible schedule, including evenings and weekends
Community Team Perks + Benefits
• Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars.
*Premiums apply for spouse, dependent, or family coverage plans
• Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
• Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
• Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
• Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!
The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:
Stand behind a desk for the majority of an 8-hour shift
Move body in repetitive motions for extended periods of time
Work in a space that includes indoor and outdoor spaces, with and without covering
Move throughout the property as needed
Transport boxes and equipment weighing up to 20 pounds
Communicate with other persons in the building
Observe details in surrounding areas and on a screen
If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.
Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.
As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
SEDC Director of Operations
San Jacinto, CA jobs
The Director of Operations will exercise professional and technical leadership in developing, formulating, and executing Soboba Economic Development Corporation (SEDC) business plans for existing and future Tribal Enterprises. The Director of Operations will plan, organize, manage, and review the activities of the Planning and Economic Development functions of the SEDC and provide strategic leadership, direction, and resource management to these functions.
DUTIES AND RESPONSIBILITIES
Although other duties may be assigned, the essential duties include the following:
Perform business analysis of current SEDC businesses and enterprises and provide recommendations for business improvements.
Plan and implement the SEDC's economic development, business retention, and attraction efforts.
Perform market analysis and assist with the formulation of the SEDC's economic development strategies and other programs.
Represent the SEDC in development and land use matters and economic development issues.
Serve as official SEDC liaison to businesses, industry, and organizations that play a part in economic development.
Negotiate complex agreements and real property transactions involving the acquisition of land use entitlements between city agencies, city councils, planning commissions, and boards concerned with planning, economic development, and redevelopment.
Foster and establish long-term professional relationships with local and regional agencies to ensure that the SEDC's interests are appropriately represented in matters relating to Tribal goals and objectives.
Prepare analytical, statistical, and narrative reports to the SEDC Board of Directors.
Review and access budgets, forecasts, and financial reports to guide management decisions.
Manage special projects, including environmental, regulatory, and fiscal compliance directly related to tribal enterprises.
EDUCATION/EXPERIENCE
Any combination equivalent to experience and education that could likely provide the required knowledge and abilities may qualify.
Bachelor of Science required in one of the following: Public Administration, Business Administration, Business Management, Economic Development, or Planning. A Master's Degree in Business Administration, Planning, or public Administration is highly desired.
Five years of progressively responsible experience in business management, planning, economic development, and commercial real estate development.
Extensive multi-task background, including strategic planning, project management, and construction management.
Environmental protection knowledge is a plus.
Must demonstrate strong ethics, negotiation and interpersonal skills, and managing stress.
Tribal Experience is highly desired.
QUALIFICATIONS
Experience in business management/restructuring.
Knowledge of economics, statistics, research methods, and sources of information related to growth and business development.
Knowledge of Tribal, federal, state, and local laws, policies, and regulations.
Knowledge of the principles of management and supervision and community relations.
Demonstrated ability to work effectively with business leaders, government officials, and community, regional and government organizations.
Demonstrated ability to make decisions, take action, meet deadlines, and work independently.
Ability to work in a fast-paced environment.
Must be neat in appearance with a customer service attitude.
Ability to read, write, and speak English.
Excellent communication skills, management ability, and marketing experience are essential.
Provide superior customer service skills.
BEHAVIOR
The vision, goals, and objectives of the Soboba Economic Development Corporation require the Director of Operations to perform in both a professional and personable manner. The way the Director of Operations relates to subordinates, co-workers, customers, and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor, and Team Member are a requisite of successful job performance. Any attitude or behavior that will tarnish the name or reputation of the Soboba Economic Development Corporation is not accepted.
Other: Demonstrates a strong commitment to the cultural beliefs and values of the Soboba Economic Development Corporation. Practices cultural sensitivity always, recognizing the respective diverse work styles within the organization and the Soboba community.
REQUIRED
Ability to provide proof of legal right to work for any employer in the US.
All applicants are required to complete the pre-screen Background Clearance and Drug Testing.
Native American preferable and an Equal Opportunity Employer 25 USCS 472 et. Seg.
Demonstrates the ability to be flexible and can pivot focus when necessary.
Auto-ApplyDirector of Lodging Operations
Santa Cruz, CA jobs
The Director of Lodging Operations is responsible for managing, planning, and overseeing all Lodging operational activities within the Santa Cruz Seaside Company. The current Inns of Santa Cruz lodging portfolio consists of three properties within the beach area: Sea & Sand Inn, Carousel Beach Inn, and Edgewater Beach Inn. (A fourth property, Beach Hill Inn, is expected to open in late 2025 or early 2026).
Unique Job Requirements:
Under general direction, plans, organizes, leads, and coordinates the success of lodging facilities. Ensures that the Lodging Managers are provided the tools and training to successfully support guests and lodging properties. Requires in-depth knowledge of the lodging industry. May work long hours and weekends. Must be able to maintain confidentiality.
Job Tasks:
* Oversee all lodging services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
* Interview, select, train, schedule, coach, and support Lodging Managers, ensuring they perform in accordance with established lodging standards consistent with SC Seaside Company core values.
* Ensure excellent guest service and satisfaction by maintaining high standards of quality and cleanliness.
* Supervise development of and revision to lodgings' business plans and annual budgets.
* Manage overall financial performance by analyzing financial reports, determining trends and areas of opportunities, and implementing cost control methods.
* Responsible for the preparation, presentation and subsequent achievement of the lodging division's annual Operating Budget, Revenue Generating Strategy, and Capital Budget.
* Work with Marketing Department to develop Marketing & Sales plans.
* Oversee and manage pricing, revenue growth, market share performance and sales initiatives to achieve positive outcomes for each property.
* Provide leadership and mentorship consistent with SC Seaside Company Core Values in the areas of setting goals, recognizing achievement, and developing leaders.
* Monitor guest feedback and communicate with and train lodging managers and employees accordingly.
* Support properties in building and evolving operational processes and action plans to drive profitability and effectiveness.
* Ensure properties are maintained by partnering with the Director of Maintenance and Facility Development Manager in the development and achievement of preventive maintenance plans.
* Manage and report on the condition of the physical building(s), grounds, and parking surfaces. This includes the creation and management of each property's annual capital and operations expense budget to improve and maintain the facilities for guests.
* Monitor and promote each properties Risk Management efforts and monitor the effectiveness of their safety programs.
* Respond appropriately in the event of any emergency or safety situation complying with local codes and ordinance ensuring guest and team safety.
* Partner with company discipline leaders, including but not limited to: Marketing & Sales, Finance, HR, Maintenance/Facility Development, Purchasing, PR, Advertising & Creative, Safety & Security and Tech Services to support lodging operations.
* Ensure legal compliance with national, state. and county lodging regulations.
* Other duties as assigned by management.
Relationships (Internal):
* All levels of Seaside Company employees. Works closely with the executive team and lodging managers.
Relationships (External):
* Guests, Contractors, and Vendors.
Qualification: Training & Experience:
* Bachelor's degree in Hotel Administration or equivalent work experience in Hospitality Industry.
* Minimum of 10 years' experience managing hotel operations.
* Experience overseeing multiple operational units preferred.
* Revenue management experience strongly preferred.
Knowledge/Skills/Abilities:
* Self-motivated, team-oriented, and capable of bringing out the best in others.
* Excellent verbal and written communication skills.
* Ability to demonstrate effective management, supervisory, and leadership skills.
* Extensive knowledge of hotel industry principles, procedures, and best practices.
Physical Requirements:
* Able to work in an office environment.
* Able to hear normal conversations, read documents and verbally communicate to employees and others.
* Able to climb up and down stairs and walk up and down the Boardwalk.
* Able to use a computer.
Licenses/Insurance:
* Must possess and maintain a valid California U.S. Driver's License at the time of hire. Required to maintain automobile liability coverage with a minimum of $15,000.00 bodily injury one person/$30,000.00 bodily injury total accident/$5,000.00 property damage coverage per California's minimum liability insurance requirements. (Required if the employee will at any time use own vehicle to perform company business functions)
Testing Post Offer of Hire:
* Drug screen, Driving record, criminal background check and signed privacy and confidentiality policy.