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Trade Finance Quality Assurance Ops Associate
Capital One Careers 4.7
Remote or Charlotte, NC Job
Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hubs in Charlotte or Richmond, VA. Capital One Shared Services Operations is looking for candidates to support the growing trade finance quality assurance team. The team validates a select group of trade clients transacting with international and domestic parties. Considering the regulatory, AML, financial and operational risk associated with trade transactions, candidates must evidence the highest levels of ownership, attention to detail, critical thinking and risk management. The primary function of the TFQA team is to minimize the risk to the bank and the customer while ensuring that Trade Finance QA is audit ready. Trade Finance Services is a key unit within the Treasury Management and Trade Finance organization which sits under Commercial Lending Operations. Trade Finance supports enterprise-wide clients for several Trade Finance products including Commercial (trade) and Standby Letters of Credit and Documentary Collections. The ability to learn quickly and to adapt to change are critical skills to the role. Applicants will possess exceptional communication skills. Additionally, they should demonstrate an ability to clearly convey intricate concepts and issues in a concise way, as well as work collaboratively among stakeholders to help facilitate ongoing change management. Responsibilities Working autonomously to review transactions such as letters of credit for OFAC completion, AML due diligence, KYC data, credit approval, etc. processed by the Trade Finance team Working with excel, google suite, macros and SQL's Generating and reviewing reports from GTSnet for incomplete/inaccurate information Expectation to present data trends to Trade Finance team as well as Audit and control testing groups Ensuring issues discovered during reviews are remediated within appropriate timeframe and escalating where necessary Identifying issue trends and creating analysis reporting Keeping management informed of metrics and issues through email communications, etc. Work from Home Technology Requirements: A secure home office environment that is free from background noise and distractions A reliable private internet connection that is not supplied via cellular data or hotspot A private network that is password protected where you have ownership or line of sight to every device on the network Internet service must be provided by Cable or fiber Internet Service Provides (ISP) Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Living Requirements: Candidates must live within approximately 50 miles of one of the hub locations based in 28203 or 23238 and be comfortable coming in person whenever required with no less than 24 hours notice. Basic Qualifications: High School Diploma, GED, or equivalent certification At least 1 year of experience in banking or financial services At least 1 year of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs) Preferred Qualifications: Bachelor's degree or military experience 2+ years of Commercial Loan Closing or Servicing experience 2+ years of experience with a Trade Finance System At this time, Capital One will not sponsor a new applicant for employment authorization for this position. #CommOps The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $64,700 - $73,900 for Ops Associate Richmond, VA: $64,700 - $73,900 for Ops Associate Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$64.7k-73.9k yearly 3d ago
Director, Technical Program Management - Enterprise Data
Capital One National Association 4.7
McLean, VA Job
Center 3 (19075), United States of America, McLean, Virginia Director, Technical Program Management - Enterprise Data About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. About the team: As the Director of Technical Program Management in Capital One's Enterprise Data and Machine Learning (EDML) division, you'll spearhead strategic initiatives to enhance data management, drive innovation, and optimize operational efficiencies. Your role entails overseeing complex technical projects, aligning cross-functional teams, and ensuring the successful delivery of data-driven solutions. You'll collaborate closely with senior leadership, leveraging your expertise in program management and technical acumen to drive transformative initiatives that propel Capital One's data capabilities forward. Your responsibilities include: Develop and lead the Enterprise Data Storage and Consumption strategy in alignment with business objectives. Drive the planning, execution, and delivery of technical programs related to data storage and consumption, ensuring alignment with organizational goals. Proactively identify and mitigate technical risks throughout the delivery life-cycle. Exceptional communication and collaboration skills. Excellent problem-solving and influencing skills. A quantitative approach to problem solving and a collaborative implementer of holistic solutions. Experience as a TPM leader to grow and develop a team of TPMs. Ability to simplify the technically complex and drive well-educated decisions across teams. Deep focus on execution, follow-through, accountability, and results. Exceptional cross-team collaboration. Highly tuned emotional intelligence and empathy for teams and partners. Basic Qualifications: Bachelor's degree. At least 7 years of experience managing technical programs. Preferred Qualifications: MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience. 7+ years of experience designing and building data-intensive solutions using distributed computing. 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS. 3+ years of experience building highly scalable mobile products & platforms. 3+ years of experience with Agile delivery. 3+ years of experience delivering large and complex programs. Experience in building systems & solutions within a highly regulated environment. Salary Information: The minimum and maximum full-time annual salaries for this role are listed below, by location. New York City (Hybrid On-Site): $233,100 - $266,000 for Director, Technical Program Management. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. #J-18808-Ljbffr
$233.1k-266k yearly 32d ago
Sr. Business Manager - Global Workplace Services Workplace Analytics
Capital One Careers 4.7
McLean, VA Job
In Global Workplace Services (GWS), the Workplace Analytics Team uses data and technology to make magic happen with dashboards and spreadsheets, illuminating what's actually happening in our spaces to deliver a safe and best in class associate and customer experience both today and in the future. You'll partner with clients across GWS, as well as the Retail Bank, to help solve business problems and monitor/optimize Capital One's real estate footprint (which includes offices, branches, and cafes) and support our Security Operations. This Sr. Business Manager will help design, build, and/or deliver ML models and components that solve real-world business problems while working in collaboration with the Product and Data Science teams in Tech and other organizations. You will collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications. You will also develop our Machine Learning and Automation roadmap for GWS through partnership with our service line leaders. You will develop and maintain the machine learning models which form the heart of our business. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior Business ownership: Have an ownership mindset including strategic planning with a 1-6 month horizon Leadership: Manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One Product: Partner with Product Managers, Design and Engineering to build the best products for both Capital One and its partners Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit and Fraud trends to historical behavior and testing hypotheses using rigorous monitoring and analysis Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One including: Tech, Product, Design and others to drive improvement in quality, volume, service, and profitability Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment Basic Qualifications: Bachelor's Degree At least 2 years of experience in quantitative analysis At least 2 years of experience in qualitative analysis At least 1 year of experience in people management At least 1 year of experience in project management Preferred Qualifications: Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 5+ years of experience in quantitative analysis 5+ years of experience in qualitative analysis 2+ years of experience in people management 2+ years of experience in product development 2+ years of experience in financial modeling 2+ years of experience in economic forecasting 2+ years of experience in project management Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $193,000 - $220,300 for Sr. Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$193k-220.3k yearly 3d ago
UI/UX Designer - Senior Associate - Audit.xd
Capital One Careers 4.7
McLean, VA Job
The Design team at Capital One is at the forefront of enriching our internal and external customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. We are passionate about advocating for user needs and delivering world-class products that redefine our customers' day-to-day financial activities. If you're an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you. We are currently seeking a UI/UX Designer who is well versed in user experience design to join our Audit.xd team. The ideal candidate is someone who can create and implement high impact product experiences that redefine an internal auditor's day-to-day activities to keep the entire company compliant. In this role, you will help define the customer problem to be solved, validate multiple product concepts with customers, and work closely with the development team to deliver solutions. You will work in close partnership with leaders in business, design, product, and tech to solve challenging problems, achieve scalable results, and deliver innovative, experience-led product strategies. What You'll Do: You'll be asked to handle a variety of responsibilities, including: Strategy & planning Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging experiences Translating complex ideas into understandable concepts that evolve and enhance the product experience Exploring the possibilities of AI, data science, machine learning, and other emerging capabilities as a means to protect the resilience of Capital One's portfolio Engaging in portfolio prioritization to help set the strategy and product road map for the team Managing through shifting priorities to provide clear direction Providing input on product prioritization in support of early product definition Advocating for the customer through human-centered design methods, including discovery, research, sketch sessions, and user testing Championing for the prioritization of customer-centered product enhancements grounded in research and analysis Working with partners and teams across various geographies Embracing and advocating for a human-centered design mindset Discovery & delivery Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams Driving end-to-end product design by: Working with researchers to understand customer needs and expectations Framing problems, defining insights and designing new methodologies/practices to serve customer based outcomes Creating process and user flows, wireframes, journey maps, interaction models, and low to high fidelity prototypes Planning and facilitating workshops with internal and external stakeholders to align with business needs Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines Storytelling and presenting visual concepts to various stakeholders Creating high fidelity design assets for acceptance and delivery in partnership with technology partners Basic qualifications At least 4 years of experience with User Experience design Preferred Qualifications Experience in one or more of the following: data visualization design, graphic design, user interface design 3+ years collaborating with cross-functional teams 2+ years designing and delivering user interfaces 2+ years of experience with Figma At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $109,000 - $124,400 for Sr. Associate, Design Richmond, VA: $99,100 - $113,100 for Sr. Associate, Design New York, NY: $118,900 - $135,700 for Sr. Associate, Design Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$118.9k-135.7k yearly 3d ago
Call Center Service Representative - Remote (12:30 pm-9:00 pm) - IDAHO- May 21, 2025
Zions Bancorporation 4.5
Remote or Twin Falls, ID Job
It's Always a Great Day at Zions Bancorporation! We are transforming what it means to work for a financial institution. Our people are what set us apart and make us great. Together we are building a culture that values diversity, celebrates growth, and creates a place of belonging for all our team members. We are committed to helping our people grow, develop, and advance in their careers - 33% of our job openings are filled by internal candidates. Our Workforce of the Future, Diversity, Equity, and Inclusion (DEI) programs, and Up-Skilling initiatives will open doors for you to build your network across the organization, strengthen your technical and soft skills, and give you opportunities to volunteer in the local communities that we serve. We believe that investing in your success and well-being is an investment in our customers and our business. Your Purpose * Help every customer feel valued by your words and actions * Inspire our customers to tell someone about their positive experience * Deliver meaningful solutions for our customers through inbound phone interactions * Seek to add value to each customers' experience by sharing your knowledge of our products and services * Develop your skills and knowledge in technology, banking, and leadership to help grow your career * Build meaningful relationships with our customers What You Can Expect * 100% fully remote position (requires internet connection and workspace free from distractions) * 11 weeks virtual online training that begins Wednesday, May 21 at 12:30 pm MST * Paid training hours Monday-Friday, 12:30 pm-9:00 pm MST * Starting hourly wage of $17.00 * Are you bilingual in Spanish? Upon completion of training and passing a Spanish language assessment, you will receive an additional $.75 per hour. * After 6 months or less of proven performance, you are eligible for cross training and an additional $.75 per hour. * Milestone Bonus at 6 months ($500), 12 months ($1,000), and 18 months ($1,500) * Flexibility to help you balance life and work; fulltime, part-time, and flexible shifts available after training What Makes You a Great Fit? * You must live within 90 miles of an ID location * Passion to serve others, learn continuously, and contribute positively to our culture * Enjoy interacting with customers using your outstanding communication skills * Experience helping customers solve problems, educate on products/services, and putting the customer first * Knowledge of banking and financial services, a plus * Knowledge of various computer software, ability to navigate multiple systems, and strong keyboarding skills * High School diploma or equivalent Don't meet every requirement? Studies have shown women and historically marginalized populations are not as likely to apply to jobs unless they meet each qualification. We are dedicated to building a diverse, equitable, and inclusive workplace. If this job appeals to you but your past experience doesn't align perfectly with the qualifications in the job description, we encourage you to apply anyway. You may be a great fit for Zions Bancorporation. What Makes Us a Great Fit? * Culture committed to your success * 100% remote, work from home - save money, save commute time * Competitive pay, plus monthly incentive opportunities * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions * Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire * Employee Ambassador preferred banking products * Monthly contests to keep things fun and rewarding * Professional development/leadership development opportunities. Testimonials: See yourself at Zions "When I started here at the Call Center, I thought I would only give this a three-month try but getting to know the people I work with, found a work family which I felt I had to be a part of. Fourteen years later, I'm still here because of the wonderful work environment that was afforded to me!" "Zions Bank is so willing to invest in people, and if you want to accomplish something here the leadership will help you every step of the way. I have had nothing but support and encouragement throughout my time here and have been given an opportunity to truly make Zions Bank my career."
$17 hourly 10d ago
Digital Operations Specialist
First Bank 4.6
Remote or Vincennes, IN Job
Thank you for your interest in joining First Bank. If you're looking to be part of a team that values integrity, humility, excellence, challenge, and life-long learning, you've come to the right place. At First Bank we believe in offering opportunities to help individuals build a long and lasting career, and we are currently seeking a Digital Operations Specialist. The Digital Operations Specialist helps First Bank fulfill its vision by providing stellar internal and external customer service. Duties and Responsibilities · Displays a sense of ownership of the location to ensure its overall success and client satisfaction by ensuring the facility is properly maintained and clean, necessary supplies are available, and a high level of service is provided. · Builds trusted relationships with clients through courteous and concerned approach to meeting client needs in person and via inbound and outbound telephone calls, email, online banking chats, and Virtual Teller transactions. · Opens and closes deposit accounts and electronic products and assists clients with in-person and online account opening. · Resolves client problems and complaints with courtesy and discretion and directs clients with difficult problems to other sources for assistance. · Through a deep understanding of bank products and services, uncovers needs and makes recommendations to clients and prospects. · Cashes checks, deposits checks and cash into client accounts, and accepts loan payments. · Executes daily balancing procedures systematically, efficiently, and accurately. · Assists clients within the safe deposit area. · Counts and balances ITM and cash drawer as required. · Performs account reconciliations as dual control for accounting department. · Through reviews of account activity, helps to prevent fraudulent activity. · Identifies and rectifies exceptions by performing quality control functions. · Troubleshoots system problems. · Ensures the successful implementation and integration of system enhancements and updates. · Serves as project team member on projects involving digital operations. · Provides support to Branch Manager to carry out the strategic plan for the branch. Qualifications -Skill Requirements: Problem solving Written and verbal communication Customer service Computer usage Detail orientation Critical thinking Complaint resolution Knowledge: Bank products, rules, and regulations Work experience: 3 years of banking experience Certifications: None required Management experience: n/a Education: High school diploma or equivalent Motivations: Desire to grow in career Work Environment · Work Hours: Monday through Friday, 8:00-4:30 (Additional hours may be required for company meetings or training.) · Job Arrangement: Full-time, permanent · Travel Requirement: The job may require travel on rare occasions for training or other work-related duties. · Remote Work: The job role is in-person. A personal or work crisis could prompt the role to become temporarily remote. · Physical Effort: May require standing or sitting for prolonged periods. May occasionally require moving objects up to 63 pounds. · Environmental Conditions: No adverse environmental conditions expected. · Client Facing Role: No, but occasionally will asst clients with complex questions and concerns. · Culture of Team: Client-focused. Growth-minded. Take results seriously but not ourselves. The position offers a competitive salary, medical insurance coverage, 401K-retirement plan, and other benefits. EEO / M /F/ Vet / Disability. First Bank is an equal opportunity employer. It is our policy to provide opportunities to all qualified persons without regard to race, creed, color, religious belief, sex, sexual orientation, gender identification, age, national origin, ancestry, physical or mental handicap, or veteran's status. Equal access to programs, service, and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources. This application will be given every consideration, but its receipt does not imply that the applicant will be employed. Applications will be considered for vacancies which arise during the 60-day period following submission. Applicants should complete an updated application if not contacted and/or hired during this 60-day evaluation period. Replies to all questions will be held in strictest confidence. In order to be considered for employment, this application must be completed in full. APPLICANT'S STATEMENT By submitting an application I agree to the following statement: (A) In consideration for the Bank's review of this application, I authorize investigation of all statements contained in this electronic application. My cooperation includes authorizing the Bank to conduct a pre-employment drug screen and, when requested by the Bank, a criminal or credit history investigation. (B) As a candidate for employment, I realize that the Bank requires information concerning my past work performance, background, and qualifications. Much of this information may only be supplied by my prior employers. In consideration for the Bank evaluating my application, I request that the previous employers referenced in my application provide information to the Bank's human resource representatives concerning my work performance, my employment relationship, my qualifications, and my conduct while an employee of their organizations. Recognizing that this information is necessary for the Bank to consider me for employment, I release these prior employers and waive any claims which I may have against those employers for providing this information. (C) I understand that my employment, if hired, is not for a definite period and may be terminated with or without cause at my option or the option of the Bank at any time without any previous notice. (D) If hired, I will comply with all rules and regulations as set forth in the Bank's policy manual and other communications distributed to employees. (E) If hired, I understand that I am obligated to advise the Bank if I am subject to or observe sexual harassment, or other forms of prohibited harassment or discrimination. (F) The information submitted in my application is true and complete to the best of my knowledge. I understand that any false or misleading statements or omissions, whether intentional or unintentional, are grounds for disqualification from further consideration of employment or dismissal from employment regardless of when the false or misleading information is discovered. (G) I hereby acknowledge that I have read the above statement and understand the same.
$28k-36k yearly est. 37d ago
Director, Card Servicing Strategy
Capital One 4.7
McLean, VA Job
This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise-wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas. Representative responsibilities include: Provide legal advice and support to our Card Servicing and Strategy organization, primarily for the Customer Channels team. Customer Channels is the operational team that manages all customer touchpoints with Capital One via phone, digital features, or letters. This also includes legal support for the Supply Chain Solutions teams and to Capital One Philippines Support Services Corporation. Lead support for our Card Bureau Reporting and Disputes team to advise on a number of regulatory requirements and complaint management with the business team. Work with compliance and business partners daily across these areas to provide timely legal advice and support strategy initiatives or product development to enhance the Card Channels business. Work with our Regulatory Advisory Legal team related to our FCRA, SCRA, ADA, TCPA and other similar centralized regulatory areas. Identify and coordinate resolution of potential compliance or operational errors within the Channels team and Bureau Disputes team, working with other business counsel, or appropriate subject matter experts. The Successful Candidate Will Have: Familiarity with consumer regulatory laws and regulations or related litigation experience. Experience in identifying, investigating and resolving sources of issues or complaints. Ability to work in a fast-paced environment with minimal supervision. Excellent verbal and written communication skills. Ability to manage large volume of work, including complex legal issues that may arise suddenly. Ability and willingness to work as a team player, with comfort interacting with associates across departments and job levels, including senior executives. Strong analytical and organizational skills. Basic Qualifications: Juris Doctorate with state bar admission. At least 8 years of law firm, government or in-house legal department experience. Preferred Qualifications: 10+ years experience working within the financial service industry. 10+ years experience working on consumer regulatory matters. Knowledge of consumer lending product regulations. Experience in managing a team of legal associates. Proficient computer skills in Microsoft Office suite. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Asst General Counsel Richmond, VA: $205,400 - $234,400 for Director, Asst General Counsel Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. #J-18808-Ljbffr
$226k-257.9k yearly 35d ago
Fraud Investigator - UT, NV, AZ
Zions Bancorporation 4.5
Remote or Midvale, UT Job
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. We are currently seeking a Fraud Investigator to join our team. This position will be full time remote, working from in the Salt Lake City, Utah; Las Vegas, Nevada; or Phoenix, Arizona area. What you'll do: * Conducts financial crimes investigations of external and customer activity. * Writes clear and concise reports in an accurate and timely manner. * Communicates with branch, department managers, BSA Officers, and frontline groups as necessary, in researching and investigating cases. * Makes recommendations for closing account relationships to the Investigations management. Escalates identified risks to team leadership. * Uses various bank systems to conduct research of customer transaction activity including the case management system. * Keeps current on fraud and BSA/AML investigative operations and the application of the BSA and USA PATRIOT Act requirements along with training requirements for the investigative role. * Perform other duties as assigned. Qualifications: * A bachelor's degree in a related field or combination of investigative experience. Financial crime investigation experience preferred. A combination of education and experience may meet requirements. * Relevant Professional Certification: Association of Certified Anti-Money Laundering Specialists (ACAMS), Associate of Certified Fraud Examiners (ACFE) or Association of Certified Financial Crime Specialists (ACFCS) is a plus. * Basic working knowledge of fraud detection/prevention principals, BSA/AML Compliance as it applies to suspicious activity for money laundering, terrorist financing and fraud. * Basic understanding of complex financial transactions and business relationships and relationships between business entities. * Good understanding of bank operations as it relates to the flow of funds through financial institutions. * Good understanding of fraud, AML and terrorist financing red flags related to the identification of suspicious activity. * Ability to meet deadlines, work independently and adapt to changing priorities. * Good analytical skills, customer service and communication skills, both verbal and written. * Ability to manage deadlines, be organized, detail-oriented and high degree of accuracy. * Ability to write and translate complex situations into easily understood narratives. * Ability to be an independent thinker and to handle confidential, delicate and/or sensitive information or situations. * Strong PC skills desired with an emphasis in MS Excel and Word. This position is eligible to earn a base salary in the range of $44,625 to $65,450 annually depending on job-related factors such as level of experience and location Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions * Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire * Employee Ambassador preferred banking products
$44.6k-65.5k yearly 17d ago
Principal Associate, Mainstreet Acquisitions Marketing - First-Party Marketing (Hybrid)
Capital One National Association 4.7
McLean, VA Job
We are seeking an innovative Marketer to drive product acquisition campaigns, creative strategy and learning agendas across our Mainstreet Acquisitions first-party marketing programs. The right candidate will have experience translating audience insights into marketing plans, building testing agendas and collaborating with partners to build, execute and optimize campaigns by leveraging new MarTech capabilities. Key Responsibilities: Drive ongoing consumer journey-driven marketing strategies and testing agendas for first-party programs in digital channels including email, mobile app, SMS and our website Synthesize consumer research insights, marketing trends, competitive landscape, and macro external factors to identify new strategic recommendations to improve marketing and business results Influence partners through data-backed storytelling Partner with a broad set of cross-functional partners to build and launch campaigns through Salesforce Marketing Cloud and internal platforms Collaborate with business analyst teams to understand total business performance and build on analysis to identify new opportunities and adjust marketing/ testing strategies Write clear and concise creative briefs, test documents, test plans and strategies, driving continued performance and optimization against KPIs across channels Continuously invest in opportunities to learn about and adopt new capabilities to build value-backed testing roadmaps and capture lessons learned to inform other program strategies The ideal candidate: Thrives on collaboration with partner teams and is comfortable operating in a large, matrixed organization Is naturally curious, always seeking to know the why behind the why Can manage the details of multiple projects, deadlines and changing priorities, while maintaining excellent and accurate work Is a highly effective communicator and skilled relationship-builder who can influence internal decision makers with formal recommendations and informal networking Does not shy away from data but rather leans into it to inform marketing and creative strategy recommendations Continually pushes the boundaries and asks how we can continue to do things better, identifying areas of opportunity Invests in management systems to keep you, your manager, business partners and key stakeholders informed of the status of your programs Displays an ownership mindset of the work and is viewed as a program and process expert by peers Thrives in ambiguity and is eager to come up with creative solutions to solve problems Basic Qualifications: Bachelor's Degree or Military Experience At least 4 years of experience in product marketing or multi-channel digital marketing At least 4 years developing marketing test frameworks, driving optimization plans and creative strategy At least 4 years of managing creative processes, partnering with creative and channel teams, and developing creative strategies and briefs Preferred Qualifications: At least 1 year of experience in marketing for financial services or another highly regulated industry At least 2 years of experience working with marketing tech platforms, including data management platforms and/or customer relationship management systems (preferred: Salesforce Marketing Cloud, Workfront) At least 4 years of experience working with cross-functional teams in a matrixed environment with a track record of effectively working autonomously and navigating ambiguity #J-18808-Ljbffr
$76k-97k yearly est. 24d ago
IT Help Desk Technician
First Bank 4.6
Remote or Carmi, IL Job
Thank you for your interest in joining First Bank. If you're looking to be part of a team that values integrity, humility, excellence, challenge, and life-long learning, you've come to the right place. At First Bank we believe in offering opportunities to help individuals build a long and lasting career, and we are currently seeking an IT Help Desk Technician. The IT Help Desk Technician researches, recommends, acquires, and installs standard industry PC solutions. The IT Help Desk Technician functions as a consultant to assist bank staff in solving complex problems. Duties and Responsibilities -Troubleshoots end-user software/hardware issues. -Assists Systems Administrator with software installations/manual updates. -Makes content updates to Intranet. -Monitors Wiki, makes formatting adjustments & provides user training to ensure a consistent look and feel. -Monitors Suspicious mailbox. -Trains for and provides backup for monitoring Antivirus/EDR software; monitoring SIEM alerts and investigating and resolving as necessary; managing web filter; and managing branch firewalls. -Works with Systems Administrator to ensure a consistent process is in place for computer imaging; assist with preparation of new servers; monitor third party remote support sessions; monitor OS patch; management; and maintain phone system. -Protects the bank and clients by following company policies and procedures. -Performs other duties as assigned. Qualifications Skill Requirements: -Problem solving -Customer service -Basic understanding of Microsoft Windows -Basic understanding of computer hardware & peripherals -Detail orientation -Critical thinking -Complaint resolution Knowledge: Bank products, rules, and regulations Work experience: Entry level role Certifications: None required Management experience: n/a Education: Associate's or technical degree in information technology preferred Motivations: Desire to grow in career Work Environment Work Hours: Monday through Friday, 7:45-4:45, plus a Saturday morning on call rotation from 8:30 AM - 10:00 AM. (Additional hours may be required for company meetings or training.) Travel Requirement: Frequent travel to handle hardware needs of employees throughout branch network. Over-night travel will be infrequent as some off-site training may be required. Remote Work: The job role is generally in-person. A personal or work crisis could prompt the role to become temporarily remote. Remote options are based on performance. Physical Effort: Because of hardware deployment responsibilities, the employee will stand, walk, use hands and fingers to handle and feel, and reach with hands and arms. The employee is occasionally required to bend, kneel, crouch, climb stairs, and reach overhead. The employee must occasionally lift and/or move up to 40 pounds. Environmental Conditions: No adverse environmental conditions expected. Client Facing Role: No. Culture of Team: Client-focused. Growth-minded. Take results seriously but not ourselves. The position offers a competitive salary, medical insurance coverage, 401K-retirement plan, and other benefits. EEO / M /F/ Vet / Disability. First Bank is an equal opportunity employer. It is our policy to provide opportunities to all qualified persons without regard to race, creed, color, religious belief, sex, sexual orientation, gender identification, age, national origin, ancestry, physical or mental handicap, or veteran's status. Equal access to programs, service, and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources. This application will be given every consideration, but its receipt does not imply that the applicant will be employed. Applications will be considered for vacancies which arise during the 60-day period following submission. Applicants should complete an updated application if not contacted and/or hired during this 60-day evaluation period. Replies to all questions will be held in strictest confidence. In order to be considered for employment, this application must be completed in full. APPLICANT'S STATEMENT By submitting an application I agree to the following statement: (A) In consideration for the Bank's review of this application, I authorize investigation of all statements contained in this electronic application. My cooperation includes authorizing the Bank to conduct a pre-employment drug screen and, when requested by the Bank, a criminal or credit history investigation. (B) As a candidate for employment, I realize that the Bank requires information concerning my past work performance, background, and qualifications. Much of this information may only be supplied by my prior employers. In consideration for the Bank evaluating my application, I request that the previous employers referenced in my application provide information to the Bank's human resource representatives concerning my work performance, my employment relationship, my qualifications, and my conduct while an employee of their organizations. Recognizing that this information is necessary for the Bank to consider me for employment, I release these prior employers and waive any claims which I may have against those employers for providing this information. (C) I understand that my employment, if hired, is not for a definite period and may be terminated with or without cause at my option or the option of the Bank at any time without any previous notice. (D) If hired, I will comply with all rules and regulations as set forth in the Bank's policy manual and other communications distributed to employees. (E) If hired, I understand that I am obligated to advise the Bank if I am subject to or observe sexual harassment, or other forms of prohibited harassment or discrimination. (F) The information submitted in my application is true and complete to the best of my knowledge. I understand that any false or misleading statements or omissions, whether intentional or unintentional, are grounds for disqualification from further consideration of employment or dismissal from employment regardless of when the false or misleading information is discovered. (G) I hereby acknowledge that I have read the above statement and understand the same.
$36k-59k yearly est. 60d+ ago
Banking Associate
First Bank 4.6
Front Royal, VA Job
Manage individual cash drawer and process customer transactions Maintain established teller cash drawer limits (top & bottom) and adhere to the work quality standards as outlined in the Teller Balancing Standards. Assist customers with account maintenance, service issues and inquiries to include but not limited to change of address, debit card servicing, stop payment, etc.) Assist with all bank functions (e.g. night drop, notary, ATM duties) Cross-sell additional bank products other than those requested by the customer. Achieve stated individual sales goals. Refer clients to other departments Provide exceptional customer service. Be flexible and adaptable to frequent changing environments, particularly important for Banking Associates who often work outside of their home branches. Be up to date with all technology and remote services. Attendance: Reporting to work on time and on scheduled day at your scheduled location. Face-to-face interaction with co-workers and the ability to work in a team environment. Other Duties: (Additional things necessary to assist) Perform other branch specific tasks as defined by the Banking Center Manager or the Assistant Banking Center Manager. Process loose coin and maintain the coin machine. Facilitates cash shipments/orders Assist in balancing vault and ATM cash. Order branch supplies as required by branch activities. Assist customers in entering their safe deposit boxes. Log activity and customer interaction in Synapsys Liaison to special projects. Training: (Training required to be fully proficient in this position) Computer/Software training. Product specific training (e.g. IRA's). Quality customer service, including telephone etiquette. Bank security. Regulation CC (Procedures for placing holds on checks) HR training Bank Secrecy Act Privacy Act Other compliance training as assigned Communication: (Requirement to communicate orally and verbally) Each Banking Associate must possess well refined verbal and written communications skills to effectively and efficiently execute their duties. Effective communication with subordinates, management, and customers will greatly impact the success of the branch. Knowledge and Skills: (Any academic levels, years of experience or required skill) Proficiency in the above listed “training” requirements will be expected of each Banking Associate. Due to differences in personal experiences and education levels, these skills will be evaluated on an individual basis. Each Banking Associate will be required to pass a product proficiency exam annually and adhere to teller balancing standard requirements. Working Conditions: (How much time is spent standing, sitting, talking, use of hands, requirements to lift maximum weight amount and frequency) Depending upon the role of the Banking Associate, the majority of the day is generally spent at either the teller window or at a desk. The BA position requires the ability to move about the office and continuously operate a computer and other office machinery. In addition, some duties require the ability to move 45lbs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed under the knowledge/skills section are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Other details Pay Type Hourly
$101k-150k yearly est. 3d ago
SBA Underwriter
Zions Bancorporation 4.5
Remote or Midvale, UT Job
Did you know that Zions Bancorporation is one of the nation's premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven't forgotten who keeps us in business, meaning we're committed to the success of our customers, and our employees. Here, the possibilities are endless - come for a job, stay for a career. This position is eligible for remote work schedule. The ideal candidate will reside within the footprint of Zions Bancorporation. The ideal candidate for the SBA Underwriter position will have the skills and experience necessary to: · Underwrite SBA guaranteed loan products, primarily 7a, Express, and 504 loans ensuring adherence to SBA SOP, bank policies, banking regulations and laws. · Compile data as it relates to the preparation of credit packages (or pre-screens) incorporating spreads, cash flow, value of related collateral, appraisals, audits and other data. · Interpret outcome of analysis and prepares summary, recommendations and may make joint presentations with Relationship Manager (RM) to Credit Approvers on renewals and new loans submitted. · Evaluate, analyze and form opinions for the approving or denying of commercial, commercial RE, and/or business banking loan applications. · Spread financial statements, identify credit strengths and weaknesses, provide detailed and documented analysis of credit worthiness. · Identify risk and mitigating factors related to conducting a thorough credit analysis for approval. · Respond to internal and external customer inquiries. · Recommend exceptions based on findings. · May work closely with Relationship Manager on the more complex aspects of loan structuring, including long term, fixed vs. variable rates, pre-payment penalty and other variables. · May have authority to approve loans beyond the organization's guidelines. · Senior most level may function as a lead and be responsible for second level approvals. · Other duties as assigned. Required Qualifications: · Requires a Bachelor's in Finance, Business, Accounting or a related field and 1+ year commercial, commercial real estate credit or small business underwriting, spread analysis, lending, underwriting concepts, practices and procedures or other directly related experience. · A combination of education and experience may meet qualifications. · Basic knowledge of commercial, commercial RE and/or small business credit underwriting, spread analysis, lending, underwriting concepts, practices and procedures. · Basic knowledge of C&I and CRE loan requirements with the ability to identify risk and mitigating factors related to conducting a thorough credit analysis for approval. Knowledge of balance sheets, income and cash flow statements.
$24k-31k yearly est. 13d ago
Loan Disbursement Specialist - Salt Lake City, UT (Hybrid)
Zions Bancorporation 4.5
Remote or Salt Lake City, UT Job
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the “Best Banks to Work For” and as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. We are currently seeking a Loan Disbursement Specialist to join our Construction Disbursements Team. This position offers a hybrid work schedule and is located in downtown Salt Lake City, Utah. The Construction Disbursement Administration (CDA) group is responsible for managing roughly 200 commercial construction projects simultaneously. We work with multiple departments around the Bancorp to ensure that construction is progressing properly and all agreements within the loan documentation are being followed by all parties. We have currently switched to a new construction monitoring system and are working to streamline and improve our processes in all aspects of construction monitoring. The Salt Lake City group works closely with one another and we maintain a collaborative mentality when monitoring the construction loans assigned to us. We are looking for someone who is willing to work hard and jump in with both feet into our team and help us maintain our high standards of service within the department. The Disbursement Specialist will: Review, analyze and process customer loan draws for commercial and residential construction projects, loan fund disbursements, equity draws, etc., including review of invoices, lien waivers, and budget. Prepare payoff quotes, credit bids, default letters and loan modifications. Schedule and direct pre-construction discussion with Borrower, Builder, and RM when requested. Administer participation loans, coordinate with participating/lead bank(s). Order, input, and review inspection reports. Updates and maintains various reports and ticklers for loan maintenance. Assists with and may serve as liaison with lenders, loan administration, and outside vendors. Monitor and may process interest rate changes. Review loans for past due status, insurance coverage, tickler exceptions, etc. Ensure loan administration is consistent with loan documents, bank and department policies and procedures. Other duties as assigned. Requirements: 1+ yrs experience with commercial, real estate, construction or loan servicing process and procedures, loan documentation or processing or other directly related experience. Working knowledge of lending disbursement processes, procedures and loan documentation. Working knowledge of standard construction budget and loan servicing practices and techniques. Must have solid audit, problem solving, data entry and customer service skills. Ability to review and process data per loan documentation. Good time management and organizational skills. Must be accurate, detail oriented and able to multi-task. Solid communication skills, both verbal and written. Working knowledge of computer software programs such as word, excel, etc. Requires High School Degree or Equivalent A combination of education and experience may meet job requirements. Location: This position has a hybrid work from home schedule with a minimum of three days per week in the office. This position is located in downtown Salt Lake City, UT. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
$30k-40k yearly est. 60d+ ago
Senior Manager, Product Design Lead (Brand and Marketing)
Capital One 4.7
McLean, VA Job
The Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. We are passionate about advocating for user needs and delivering innovative, accessible, and world-class products that redefine our customers' day-to-day financial activities. We are currently seeking a Sr. Manager, Design Lead, with brand and marketing experience, to join our Business Cards & Payments design team. The ideal candidate will be an expert at blending brand and user experience design to drive prospect marketing initiatives on our CapitalOne.com site. If you're an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you. What You'll Do: As a leader and maker, you'll be asked to handle responsibilities, including: Strategy & Planning Collaborating with brand, marketing, business, product, and technology teams to uncover customer and business needs - then translating them into transformative, intuitive, user friendly, and on-brand interfaces. Translating complex ideas into understandable concepts that evolve and enhance the shopping and applying experience for business customers. Engaging in portfolio prioritization to help set the strategy and roadmap for the team. Managing through shifting priorities to provide clear direction and input on prioritization and support early product definition. Advocating for the customer through human-centered design methods, including: discovery, ideation, and user testing. Championing prioritization of design centered product enhancements grounded in research and analysis. Working with partners and teams across different locations. Connecting with design community peers by learning, sharing, and teaching. Creating and facilitating design led workshops to engage and build alignment across different partners and teams. Lead & Develop Teams Building and leading successful teams by mentoring, coaching, and elevating others. Guiding team members in strategy, research, alignment, analysis, design critiques, and design execution tasks. Leading your team through career development plans to encourage talent growth. Navigating conflict resolution within your team as well as within projects, teams and partner relationships. Discovery & Delivery Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities. Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams. Storytelling - evangelizing the value of a systems-mindset, influencing partner adoption and making it easy to realize business impact. Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes. Drive end-to-end product design by: Working with researchers to understand customer needs and interpreting information into visual forms that are impactful and intuitive. Framing problems, determining insights, and defining visual designs to serve customer needs. Working within an established design system. Ideating, sketching, and delivering low to high fidelity prototypes. Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines. Storytelling and presenting visual concepts to various stakeholders. Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues. Basic Qualifications At least 9 years of experience with user interface and user experience design. Preferred Qualifications Bachelor's degree or military experience. Advanced degree, trainings, or certifications in User Interface design. Comfortable working with a variety of business partners and delivering outcomes. Familiarity with design and prototyping tools, such as Sketch and/or Figma. Experience designing for cross channel experiences. Experience working within an established design system. Experience managing a cross-functional team. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $193,000 - $220,300 for Sr. Manager, Design New York, NY: $210,500 - $240,300 for Sr. Manager, Design Richmond, VA: $175,500 - $200,300 for Sr. Manager, Design Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. #J-18808-Ljbffr
$85k-107k yearly est. 34d ago
Network Administrator
First Bank 4.6
Remote or Carmi, IL Job
Thank you for your interest in joining First Bank. If you're looking to be part of a team that values integrity, humility, excellence, challenge, and life-long learning, you've come to the right place. At First Bank we believe in offering opportunities to help individuals build a long and lasting career, and we are currently seeking a Network Administrator. The Network Administrator helps the company to fulfill its vision by designing, implementing, maintaining, and troubleshooting of all network infrastructure including local area networks (LANs), wide area networks (WANs) and wireless networks. The Network Administrator also provides technical support to end-users, ensuring security measures are in place, collaborating with other IT teams, and helping drive organizational efficiency through technology. Duties and Responsibilities -Network Design and Implementation: Plan, design, implement, maintain and troubleshoot all network infrastructure, including LANs, WANs, Wi-Fi networks, routers, switches, firewalls and related equipment. -Troubleshooting and Support: Provide technical support to end-users on a wide range of IT issues, including network connectivity problems, hardware and software troubleshooting, and other technology-related concerns. -Network Security: Implement and maintain security measures to protect the company's network from unauthorized access or malicious activity, such as firewalls, intrusion detection systems, antivirus software, etc. -System Administration: Assist with system administration tasks, including user account management, password resets, and basic server maintenance (e.g., patching, backups). -Technology-Driven Efficiency Initiatives: Collaborate with other departments to identify opportunities for using technology to improve organizational efficiency and productivity; design, implement and maintain solutions that leverage automation, workflow optimization, data analytics, or other technologies to streamline business processes. -IT Helpdesk Support: Provide support to end-users on a wide range of IT issues. -Documentation and Reporting: Maintain accurate records of network configurations, security settings, and other relevant information; provide regular reports on network performance and any potential issues. -Protects the bank and clients by following company policies and procedures. -Performs other duties as assigned. Qualifications -Skill Requirements: · Problem solving · Customer service · Detail orientation · Critical thinking · Complaint resolution · Multitasking · Task prioritization · Driven to meet deadlines -Knowledge: Knowledge of Linux-based network devices (e.g., routers, switches) -Work experience: Five+ years experience in a Network Administrator role; experience with Windows Server operating systems and Active Directory; experience with VMware; experience with SOAP/REST API calls; familiarity with IT helpdesk software and ticketing systems; -Certifications: CCNA/CCNP or equivalent experience -Management experience: n/a -Education: Bachelor's degree in Computer Science or related field preferred -Motivations: Desire to grow in career Work Environment -Work Hours: Monday through Friday, 7:45-4:45, plus a Saturday morning on call rotation from 8:30 AM - 10:00 AM. (Additional hours may be required for company meetings or training.) -Travel Requirement: Over-night travel will be infrequent as some off-site training may be required. -Remote Work: The job role is generally in-person. A personal or work crisis could prompt the role to become temporarily remote. Remote options are based on performance. -Physical Effort: Because of occasional hardware deployment responsibilities, the employee will stand, walk, use hands and fingers to handle and feel, and reach with hands and arms. The employee is occasionally required to bend, kneel, crouch, climb stairs, and reach overhead. The employee must occasionally lift and/or move up to 40 pounds. -Environmental Conditions: No adverse environmental conditions expected. -Client Facing Role: No. -Culture of Team: Client-focused. Growth-minded. Take results seriously but not ourselves. The position offers a competitive salary, medical insurance coverage, 401K-retirement plan, and other benefits. EEO / M /F/ Vet / Disability. First Bank is an equal opportunity employer. It is our policy to provide opportunities to all qualified persons without regard to race, creed, color, religious belief, sex, sexual orientation, gender identification, age, national origin, ancestry, physical or mental handicap, or veteran's status. Equal access to programs, service, and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources. This application will be given every consideration, but its receipt does not imply that the applicant will be employed. Applications will be considered for vacancies which arise during the 60-day period following submission. Applicants should complete an updated application if not contacted and/or hired during this 60-day evaluation period. Replies to all questions will be held in strictest confidence. In order to be considered for employment, this application must be completed in full. APPLICANT'S STATEMENT By submitting an application I agree to the following statement: (A) In consideration for the Bank's review of this application, I authorize investigation of all statements contained in this electronic application. My cooperation includes authorizing the Bank to conduct a pre-employment drug screen and, when requested by the Bank, a criminal or credit history investigation. (B) As a candidate for employment, I realize that the Bank requires information concerning my past work performance, background, and qualifications. Much of this information may only be supplied by my prior employers. In consideration for the Bank evaluating my application, I request that the previous employers referenced in my application provide information to the Bank's human resource representatives concerning my work performance, my employment relationship, my qualifications, and my conduct while an employee of their organizations. Recognizing that this information is necessary for the Bank to consider me for employment, I release these prior employers and waive any claims which I may have against those employers for providing this information. (C) I understand that my employment, if hired, is not for a definite period and may be terminated with or without cause at my option or the option of the Bank at any time without any previous notice. (D) If hired, I will comply with all rules and regulations as set forth in the Bank's policy manual and other communications distributed to employees. (E) If hired, I understand that I am obligated to advise the Bank if I am subject to or observe sexual harassment, or other forms of prohibited harassment or discrimination. (F) The information submitted in my application is true and complete to the best of my knowledge. I understand that any false or misleading statements or omissions, whether intentional or unintentional, are grounds for disqualification from further consideration of employment or dismissal from employment regardless of when the false or misleading information is discovered. (G) I hereby acknowledge that I have read the above statement and understand the same.
$66k-85k yearly est. 60d+ ago
UI/UX Designer - Principal Associate
Capital One 4.7
McLean, VA Job
We are currently seeking a UX Designer to join our team. We are passionate about advocating for user needs and delivering world-class products that redefine our customers' day-to-day financial activities. The Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you. What You'll Do: You'll be asked to handle a variety of responsibilities, including: Collaboration & Connection Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiences Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience Advocating for the customer through human centered design methods, including: discovery, research, whiteboarding sessions, and user testing Championing prioritization of design centered product enhancements grounded in research and analysis Connecting with design community peers by learning, sharing, and teaching Working with partners and teams across various geographies Embracing and advocating for an experience mindset - this is as important to the work as the results Participating in hiring by reviewing resumes, conducting interviews and attending consensus Discovery & Delivery Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams Participate in end-to-end product design by: Working with researchers to understand customer needs and define opportunities through usability and empathy studies Creating process and user flows, wireframes, journey maps and interaction models, resulting in low to high fidelity prototypes Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines Supporting effective storytelling and presentation of visual concepts to various stakeholders Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues Basic Qualifications At least 4 years of experience with User Experience design Preferred Qualifications Comfortable working with Product and Tech partners Familiarity with design and prototyping tools, such as: Sketch and/or Figma Familiarity with working in an established design system At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $127,500 - $145,500 for Pr. Associate, Design Richmond, VA: $115,900 - $132,200 for Pr. Associate, Design New York, NY: $139,100 - $158,700 for Pr. Associate, Design Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. #J-18808-Ljbffr
$139.1k-158.7k yearly 25d ago
Director, Technical Program Management (Bank Modernization)
Capital One National Association 4.7
McLean, VA Job
Director, Technical Program Management (Bank Modernization) Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the team: The banking business within Capital One is making multi-year investments in modernizing our core platforms. At our destination, our Bank technology stack will support real-time, intelligent experiences with enhanced resiliency and risk management. As part of the Technical Program Management team, you will work closely with product and engineering partners to build a modern, secure, flexible and resilient Core Banking Platform. The new platform will simplify existing processes and products across Capital One's Bank organization and modernize the tools that power key business capabilities. Along the way we will standardize core data and migrate customer accounts from legacy systems to the new core. As a Director of Technical Program Management (TPM), we're looking for someone who can help us build modern solutions that will help Capital One customers have incredible experiences. In addition to driving the technical program, you will also work to pave the way for an expanding the TPM discipline within the team by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle. Exceptional communication and collaboration skills. Excellent problem solving and influencing skills. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice. Experience leading and driving delivery across complex program initiatives. Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives. Deep focus on execution, follow-through, accountability, and results. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Basic Qualifications: Bachelor's degree. At least 7 years of experience managing technical programs. Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing. 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS. 3+ years experience building highly scalable mobile products & platforms. 3+ years of experience with Agile delivery. 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Experience in building systems & solutions within a highly regulated environment. Bachelor's degree in a related technical field (Computer Science, Software Engineering). MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. #J-18808-Ljbffr
$105k-131k yearly est. 35d ago
Fraud Investigator - UT, NV, AZ
Zions Bancorporation 4.5
Remote or Midvale, UT Job
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the “Best Banks to Work For” and as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. We are currently seeking a Fraud Investigator to join our team. This position will be full time remote, working from in the Salt Lake City, Utah; Las Vegas, Nevada; or Phoenix, Arizona area. What you'll do: · Conducts financial crimes investigations of external and customer activity. · Writes clear and concise reports in an accurate and timely manner. · Communicates with branch, department managers, BSA Officers, and frontline groups as necessary, in researching and investigating cases. · Makes recommendations for closing account relationships to the Investigations management. Escalates identified risks to team leadership. · Uses various bank systems to conduct research of customer transaction activity including the case management system. · Keeps current on fraud and BSA/AML investigative operations and the application of the BSA and USA PATRIOT Act requirements along with training requirements for the investigative role. · Perform other duties as assigned. Qualifications: · A bachelor's degree in a related field or combination of investigative experience. Financial crime investigation experience preferred. A combination of education and experience may meet requirements. · Relevant Professional Certification\: Association of Certified Anti-Money Laundering Specialists (ACAMS), Associate of Certified Fraud Examiners (ACFE) or Association of Certified Financial Crime Specialists (ACFCS) is a plus. · Basic working knowledge of fraud detection/prevention principals, BSA/AML Compliance as it applies to suspicious activity for money laundering, terrorist financing and fraud. · Basic understanding of complex financial transactions and business relationships and relationships between business entities. · Good understanding of bank operations as it relates to the flow of funds through financial institutions. · Good understanding of fraud, AML and terrorist financing red flags related to the identification of suspicious activity. ·
$33k-41k yearly est. 12d ago
Banking Associate
First Bank 4.6
Front Royal, VA Job
* Manage individual cash drawer and process customer transactions * Maintain established teller cash drawer limits (top & bottom) and adhere to the work quality standards as outlined in the Teller Balancing Standards. * Assist customers with account maintenance, service issues and inquiries to include but not limited to change of address, debit card servicing, stop payment, etc.) * Assist with all bank functions (e.g. night drop, notary, ATM duties) * Cross-sell additional bank products other than those requested by the customer. * Achieve stated individual sales goals. * Refer clients to other departments * Provide exceptional customer service. * Be flexible and adaptable to frequent changing environments, particularly important for Banking Associates who often work outside of their home branches. * Be up to date with all technology and remote services. * Attendance: Reporting to work on time and on scheduled day at your scheduled location. * Face-to-face interaction with co-workers and the ability to work in a team environment. Other Duties: (Additional things necessary to assist) * Perform other branch specific tasks as defined by the Banking Center Manager or the Assistant Banking Center Manager. * Process loose coin and maintain the coin machine. * Facilitates cash shipments/orders * Assist in balancing vault and ATM cash. * Order branch supplies as required by branch activities. * Assist customers in entering their safe deposit boxes. * Log activity and customer interaction in Synapsys * Liaison to special projects. Training: (Training required to be fully proficient in this position) * Computer/Software training. * Product specific training (e.g. IRA's). * Quality customer service, including telephone etiquette. * Bank security. * Regulation CC (Procedures for placing holds on checks) * HR training * Bank Secrecy Act * Privacy Act * Other compliance training as assigned Communication: (Requirement to communicate orally and verbally) Each Banking Associate must possess well refined verbal and written communications skills to effectively and efficiently execute their duties. Effective communication with subordinates, management, and customers will greatly impact the success of the branch. Knowledge and Skills: (Any academic levels, years of experience or required skill) Proficiency in the above listed "training" requirements will be expected of each Banking Associate. Due to differences in personal experiences and education levels, these skills will be evaluated on an individual basis. Each Banking Associate will be required to pass a product proficiency exam annually and adhere to teller balancing standard requirements. Working Conditions: (How much time is spent standing, sitting, talking, use of hands, requirements to lift maximum weight amount and frequency) Depending upon the role of the Banking Associate, the majority of the day is generally spent at either the teller window or at a desk. The BA position requires the ability to move about the office and continuously operate a computer and other office machinery. In addition, some duties require the ability to move 45lbs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed under the knowledge/skills section are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Other details * Pay Type Hourly Apply Now * Front Royal, VA 22630, USA
$101k-150k yearly est. 5d ago
Loan Disbursement Specialist - Salt Lake City, UT (Hybrid)
Zions Bancorporation 4.5
Remote or Salt Lake City, UT Job
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. We are currently seeking a Loan Disbursement Specialist to join our Construction Disbursements Team. This position offers a hybrid work schedule and is located in downtown Salt Lake City, Utah. The Construction Disbursement Administration (CDA) group is responsible for managing roughly 200 commercial construction projects simultaneously. We work with multiple departments around the Bancorp to ensure that construction is progressing properly and all agreements within the loan documentation are being followed by all parties. We have currently switched to a new construction monitoring system and are working to streamline and improve our processes in all aspects of construction monitoring. The Salt Lake City group works closely with one another and we maintain a collaborative mentality when monitoring the construction loans assigned to us. We are looking for someone who is willing to work hard and jump in with both feet into our team and help us maintain our high standards of service within the department. The Disbursement Specialist will: + Review, analyze and process customer loan draws for commercial and residential construction projects, loan fund disbursements, equity draws, etc., including review of invoices, lien waivers, and budget. + Prepare payoff quotes, credit bids, default letters and loan modifications. + Schedule and direct pre-construction discussion with Borrower, Builder, and RM when requested. + Administer participation loans, coordinate with participating/lead bank(s). + Order, input, and review inspection reports. + Updates and maintains various reports and ticklers for loan maintenance. + Assists with and may serve as liaison with lenders, loan administration, and outside vendors. + Monitor and may process interest rate changes. + Review loans for past due status, insurance coverage, tickler exceptions, etc. + Ensure loan administration is consistent with loan documents, bank and department policies and procedures. + Other duties as assigned. Requirements: + 1+ yrs experience with commercial, real estate, construction or loan servicing process and procedures, loan documentation or processing or other directly related experience. + Working knowledge of lending disbursement processes, procedures and loan documentation. + Working knowledge of standard construction budget and loan servicing practices and techniques. + Must have solid audit, problem solving, data entry and customer service skills. + Ability to review and process data per loan documentation. + Good time management and organizational skills. + Must be accurate, detail oriented and able to multi-task. + Solid communication skills, both verbal and written. + Working knowledge of computer software programs such as word, excel, etc. + Requires High School Degree or Equivalent + A combination of education and experience may meet job requirements. Location: This position has a hybrid work from home schedule with a minimum of three days per week in the office. This position is located in downtown Salt Lake City, UT. Benefits: + Medical, Dental and Vision Insurance - START DAY ONE! + Life and Disability Insurance, Paid Parental Leave and Adoption Assistance + Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts + Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays + 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience + Mental health benefits including coaching and therapy sessions + Tuition Reimbursement for qualifying employees + Employee Ambassador preferred banking products Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve. Req ID: 066012 Equal Opportunity Employer It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws. If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at **************, Mon.-Fri. between 9 a.m. - 5 p.m. MST. Click here to view applicable Federal, State and/or local employment law posters.
$30k-40k yearly est. 60d+ ago

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Updated April 14, 2025

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FM BANK may also be known as or be related to FM BANK, Farmers Merchants Bank & Trust and Farmers-Merchants Bank & Trust Company (Breaux Bridge, LA).

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