Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
Summary
The Client Experience Planner supports client and partner visit logistics at the Science & Technology Center in Norwood, MA. The Client Experience team designs and hosts outcome-focused visits at FM's unique facilities around the world in support of strengthening relationships and business outcomes. This role will ensure a seamless experience from arrival to departure for visitors. The Client Experience Planner will also serve as a global subject matter expert for the online briefing management tool, and will lead the development and maintenance of global logistics processes and reporting for visitor centers and briefings across FM's international locations.
Schedule & Location
This is a full-time on-site position in Norwood, MA. Occasional domestic travel may be required.
Responsibilities
Client Visit Coordination
Coordinate all logistics for client, broker and other partner visits to the FM Science & Technology Center in Norwood, MA.
Manage catering, transportation, name badges, agendas and other visit logistics.
Coordinate visits with departments involved including security, EHS, food service, Research, FM Approvals, FM Academy and others.
Consult with internal stakeholders to build customized agendas aligned with client objectives.
Personalize visitor experiences through tailored agendas, collateral, welcome screens, and branded materials.
Oversee ordering and stock of giveaways and other supplies for the visitor center.
Facilitate on-site, virtual, and hybrid briefings, including welcoming guests, managing transitions, and ensuring a seamless experience.
Briefing Source Administration
Serve as the global administrator and expert for Briefing Source, our briefing / visit management tool.
Train and support global users on best practices and system functionality.
Maintain data integrity and generate reports to support program metrics and continuous improvement.
Global Logistics & Process Development
Develop and implement standardized logistics processes for FM's visitor centers worldwide.
Collaborate with regional teams to ensure consistency in briefing execution and visitor experience.
Establish vendor relationships and service-level expectations for global support functions.
Program Support & Continuous Improvement
Maintain briefing center readiness, including supplies, cleanliness, and technology.
Coordinate with facilities, A/V, and security teams to ensure operational excellence.
Collect and analyze feedback from clients and account teams to enhance future engagements.
Provide backup support to other New England area visitor experiences, including the Research Campus (Rhode Island) and downtown Boston.
Support special projects and strategic initiatives, as assigned.
Qualifications
Required Education
Bachelor's degree or equivalent experience.
Required Work Experience
3+ years in a client-facing, event coordination, or executive briefing role.
Highly Preferred Work Experience
Experience with briefing management systems (e.g., Briefing Source) strongly preferred.
Experience in a corporate briefing center preferred.
Required Skills
Strong organizational and project management skills.
Excellent interpersonal, written, and verbal communication abilities.
Ability to manage multiple priorities in a fast-paced, high-stakes environment.
Proficiency in Microsoft Office Suite.
Highly Preferred Skills
Global mindset with experience supporting international teams or clients.
Comfortable working independently and collaboratively across functions.
Professional demeanor with a commitment to delivering world-class client experiences.
Willingness to travel occasionally to support initiatives.
The hiring range for this position is $72,160-$103,700 annually. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
$72.2k-103.7k yearly Auto-Apply 13d ago
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Senior Investment Operations Analyst
FM Global 4.8
FM Global job in Waltham, MA
Responsibilities Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
Summary:
FM Investment Operations supports the investment activity of the Investment Team across asset classes, including both internally and externally managed portfolios, multiple investing entities, and various vehicle types including mutual funds, Collective Investment Trusts, Hedge Funds, Private Funds, as well as separately managed accounts.
Investment Operations is seeking a highly motivated and detail-oriented Senior Investment Operations Analyst to play a lead role in supporting and expanding FM's Order Management System ("OMS") life cycle. OMS support and expansion consists of researching new market trading opportunities, counter-party management, aggregate and segregate portfolio compliance, along with various related activities.
The ideal candidate will leverage their experience within investment operations, including counterparty management, regulatory compliance and risk management exposure, strong technical proficiency, and eagerness to optimize processes to provide exceptional support to the continued growth and evolution of FM's investment management infrastructure.
This role requires excellent communication and organizational skills, strong problem-solving abilities, and the ability to thrive in a small team environment where individual and small group collaboration are critical.
Schedule & Location
This position is an exempt, full-time office-based position in Waltham, MA and Boston, MA.
Internal Portfolio Support
* Analyze, maintain and remedy daily post-trade processing and reconciliation for equity and fixed income trades, ensuring timely matching, settlement, and updates to core systems (e.g., Bloomberg AIM).
* Facilitate onboarding and ongoing engagement with trading counterparties to ensure seamless trade execution and connectivity.
* Support the expansion of trading instruments in developed and emerging markets.
Compliance Monitoring
* Expand the compliance and monitoring structure through daily, weekly, and monthly portfolio oversight and internal reporting through Bloomberg AIM or other available resources.
* Configure and maintain compliance rules within Bloomberg AIM, ensuring thorough testing, documentation, and adherence to change management protocols.
System Setup & Maintenance
* Set up and maintain accounts and assets within core systems for both internally and externally managed portfolios.
* Oversee data integration processes including start-of-day (SOD) position reviews and ongoing updates of non-custodied assets within core systems.
Process Optimization & Automation
* Collaborate with team members and external parties to identify and implement opportunities to streamline operational workflows and activities to improve efficiency and reduce risk.
External Manager Oversight
* Support reconciliation and oversight of external manager trading activity and performance data, ensuring accuracy and consistency across systems.
Reporting & Documentation
* Maintain ownership of various internal reporting deliverables and support monthly/quarterly management reporting processes.
* Ensure key processes and controls are well documented, maintained and where applicable enhanced, ensuring a high degree of operational transparency and audit readiness.
Project & Initiative Support
* Participate in cross-functional projects and strategic initiatives aimed at enhancing investment operations capabilities and infrastructure.
Required Work Experience
* 5-10 years of experience in investment operations, preferably within an institutional asset management or insurance company setting, consisting of an OMS and Trade Compliance focus.
* Strong understanding of post-trade processing and settlement across various markets and asset types.
* Strong technical proficiency and experience, preferably working with database development.
* Previous experience and exposure to portfolio accounting requirements and deliverables, highly desired.
Required Education
* Bachelor's degree in Finance, Economics, Accounting, or related field.
Required Skills
* Excellent analytical, organizational, and communication skills.
* Desired experience in leading transition management initiatives intra and inter-departmentally.
* Ability to proactively work individually and collectively in a small team-oriented environment.
The hiring range for this position is $117,280 - $168,600 annually. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
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$117.3k-168.6k yearly 41d ago
Westchester Executive Underwriter
Chubb 4.3
Boston, MA job
Key Objective:
To execute the CHUBB Westchester Specialty Casualty business unit strategy; product line responsibilities include
Primary General Liability
, Lead Umbrella, follow form Excess, and High Excess placements. As an underwriting member of the CHUBB Westchester Specialty Casualty Division, this position will work within their local team to achieve profitable underwriting results through the growth, development, servicing and underwriting of Excess and Surplus Lines business.
This position will be working directly with other CHUBB divisions toward driving profitable business development within the CHUBB Westchester Specialty Casualty Division. The position will work exclusively through contracted wholesale brokers. The CHUBB Westchester Specialty Casualty Division will provide a single source of access to CHUBB's broad domestic and international product and service offerings within the property and casualty underwriting disciplines.
Under limited supervision, primary responsibility is to underwrite individual risks; may also supervise employees.
Duties may include but are not limited to:
Solicits new and renewal submissions from appointed wholesaler brokers.
Determines terms and conditions and complex rating plans.
Binds coverage.
Documents the underwriting files to company/division expectations.
Handles more complex files and portfolios within underwriting authority.
PROFITABILITY & PRODUCTION
Goal Achievement - Delivering upon the established New and Renewal business goals as provided by the Regional Underwriting Manager. This will include Premium projections as well as all Policy Acquisition Expense budgets.
Growth Strategies - Executing upon the assigned roles per the regional marketing plans and strategies. This includes:
Client & broker relations including sales calls & attendant strategies
Completing target account responsibilities & cross sell strategies
Underwriting Integrity - Achieving all underwriting standards as outlined by the CHUBB Westchester Specialty Casualty Division home office and all applicable Underwriting Guidelines, Authorities, and Position Papers. This includes:
Risk selection:
Fundamentals of coverage, terms and conditions. Ability to offer coverage, terms and conditions which generate a profit for the Company while meeting the needs of the customer.
Risk Assessment. Ability to identify risk exposures, special or common hazards, and appropriate controls. Ability to select risk based on exposure and risk analysis. Ability to analyze claims and quantify losses.
Financial proficiency. Understanding of financial statements and ratios used in risk analysis.
Understanding of insurance financial fundamentals; impact of underwriting decisions on company assets. Ability to understand credit risk
Actuarial fundamentals. Ability to understand the basics of loss trends, loss triangles, and ratemaking. Ability to quantify risk based on experience history and forecasting methods.
Pricing & attachments including rate change goals
Terms & conditions - understand and underwrite terms and conditions and underlying terms and conditions.
Marketing and Communications - Ability to sell and negotiate to achieve bottom line profitability for the Company. Ability to make presentations and communicate articulately. Ability to base communications on strategic thinking. Ability to manage producer strategy.
Systems and programs - Ability to use systems and software programs needed to conduct daily business.
BRANCH ADMINISTRATIVE
Ensuring the achievement of all divisional standards with regards to all administrative responsibilities as outlined in the CHUBB Westchester Specialty Casualty Operations Manual, including:
Accurate & timely policy issuance
Accurate billings
Manuscript form & endorsement processes
File construction and documentation
Performance will be measured by:
Achievement of premium goals & budgets
Adherence to underwriting goals, guidelines & objectives
Adherence to departmental workflow and service standards
Qualitative assessment of underwriting decisions
Results of internal and external underwriting audits:
New business submission and quote activity
Marketing activity
Minimum of 5-7 Years Underwriting experience
Experience in underwriting wholesale general liability, umbrella and excess business
Construction underwriting experience preferred
Insurance related business acumen
High level of product knowledge including:
Exposure analysis
Form & coverages
Rating principles and mechanics
Negotiation & presentation skills
Knowledge of wholesale casualty insurance industry
Proven broker relations & customer management skill set
Strong verbal and written communication skills
Strong organizational skills with attention to detail
Ability to work effectively in a team
Basic proficiency in Microsoft Word, Excel, Power Point
$123k-182k yearly est. Auto-Apply 60d+ ago
Site Support Analyst
Chubb 4.3
Boston, MA job
Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions. With an extreme focus on the end user and a drive for excellence, the organization owns and oversees activities that support new ways of working to help improve productivity and simplify the technology experience.
We are looking for a Site Support Analyst to assist employees, new hires and contractors with technical issues related to their PC's, mobile devices, and peripherals. The role holder will support hardware and software issues as well as upgrades related to desktop technology, will help develop, implement and enforce policies and procedures related to end user technology and will have excellent customer service skills and a positive attitude.
Key Responsibilities:
Troubleshoot and remediate PC/peripheral/mobile device hardware and software issues and incidents related to internal and external applications including all Microsoft products.
Support users in their use of printers, digital scanners, smart devices, meeting room scheduling and video conferencing technology
Train and guide staff on hardware and software usage
Ensure patch compliance for PCs
Support of training and meeting room hardware as well as supporting users in scheduling and executing meetings and conference calls
Process help desk tickets for employees and contractors
Support end users both physically in the office as well as working remotely
Configure and build hardware; install and configure software based on user service requests
Document resolution to desktop issues, propose solutions to root cause problems
Maintain hardware and surplus inventories and processes associated with receiving, processing, and tracking incoming and outgoing equipment
Interact with 3rd party vendors to drive and resolve specific technical problems
Respond to incidents by phone, chat or email in a timely manner
Take ownership of role related tasks
Manage new hire setups, including coordination and configuration of equipment
Assist with new hire orientations and onboard new users from a technology perspective
Demonstrate a high level of professionalism, interpersonal skills, and team-oriented attitude
Demonstrate active listening skills with ability to act with sensitivity and empathize with end user's situation
Document resolutions to desktop issues and propose solutions to root cause problems
Identify opportunities to improve, automate, or simplify processes or systems
Serve as a key contact and representative of IT for projects and initiatives such as:
Office Moves and Real Estate Initiatives
Hardware Refreshes
Major Software Roll Outs
Desktop Migrations
Security Implementations and Compliance issues
Standardization of End User Services to align the EUS catalogue of services globally.
Train and guide staff on hardware and software usage
Document resolution to desktop issues, propose solutions to root cause problems.
Interact with 3rd party vendors to drive and resolve specific technical problems.
Identify opportunities to improve, automate, or simplify processes or systems.
Experience/Qualifications
Strong understanding of PC hardware skills and an interest and eagerness in technology and support for end users
Can work independently or with a team
Microsoft Certified Desktop Support Technician certification a plus
Well versed in desktop tools including O365
Knowledge of Mac OS/Apple iOS
Experience setting up printers, monitors and IT cabling
Some experience with Active Directory beneficial
Ability to document processes and procedures
Superior customer service and interpersonal skills
Ability to effectively communicate about technology
Excellent oral and written communication skills
The pay range for the role is $62,200 to $105,800. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
$62.2k-105.8k yearly Auto-Apply 60d+ ago
Risk Engineer, Property & Casualty
Chubb 4.3
Remote or Boston, MA job
We are currently seeking candidates for a Risk Engineer, Property & Casualty with experience in the insurance, loss control, and/or safety industry. This person will be supporting our Boston, MA underwriting operations, but can be based anywhere in metro Boston or southeastern New England. The Risk Engineer professional operates within the Risk Consulting division and is considered an integral component of our value-added services for commercial insurance policyholders. The position will report to the Regional Risk Consulting Manager and directly support our New England territory. Regular travel is sometimes required throughout the region as business needs warrant. The position requires overnight travel, approximately 2 nights per month. Outside of local and regional client engagement travel, this is a "work from home" position.
The primary focus of this position is to provide an understanding of a client's operations to our underwriting team; counsel clients on best practices related to their existing operations and programs (employee safety, fleet, facility maintenance, business continuity, product safety, etc.); assist clients with identifying hazards within their facilities and, as appropriate, provide recommendations for improved practices; discuss and provide Chubb's risk consulting services to meet client needs and/or improve the accounts loss history (i.e. business continuity planning, employee safety training, safety committee support, product safety review and evaluate building fire protection systems). On-site visits with existing and prospective customers will be conducted, and comprehensive reports will be completed that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques that will lead to profitable growth.
Day-to-day activities will include scheduling client visits, processing client correspondence and inquiries, completing reports and following up on recommendations, and coordinating with claims and underwriting partners to ensure we exceed service expectations and consistently support satisfactory risk selection and client retention.
Five years or more of experience in property, casualty, and workers' compensation insurance risk management and loss prevention functions, focusing on evaluating hazards and controls
Proficiency in hazard identification skills, emphasizing Property, General Liability, Products, & Workers' Compensation coverages
Counseling and providing presentations to existing customers on a variety of safety-related topics
Comprehensive understanding of existing exposures and safety controls for the following lines of business: property, business interruption, product liability, workers' compensation, and commercial auto.
Excellent communication skills, both written and oral
Proficient interviewing techniques and technical report writing ability
Initiative, effective time management, and ability to function both independently and collaboratively as an integral team member
Proficiency in Microsoft Suites to include Excel, PowerPoint, and Adobe Acrobat
Prior experience in Casualty lines including GL, Products and WC is desirable. Experience in clean tech and sustainable innovation is also preferred.
Education And Certification
Bachelor's degree in a field focused on Engineering, Safety & Health, or relative work experience in the risk control/loss control field
Possessing relevant professional designations or certifications such as ASP, CSP, CFPS, CIH or ARM is highly desirable
$98k-133k yearly est. Auto-Apply 60d+ ago
Insurance Program Delivery Specialist
FM Global 4.8
FM Global job in Norwood, MA
FM is a market leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research, risk management advising, risk transfer capabilities, and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.
This position is responsible for leading and managing the execution of insurance product and service delivery projects, overseeing timelines and deliverables, coordinating efforts across extended team members, and ensuring seamless, high-quality client support throughout the project lifecycle.
The Insurance Program Delivery Specialist handles small to mid-sized global accounts of moderate complexity, requiring technical knowledge of systems and procedures, under supervision.
Responsibilities
Creates master insurance policies, invoices and any required additional documents for their book of business in accordance with negotiated terms and conditions, territory requirements and company compliance.
Manages their accounts renewals by leading extended team members to ensure timely processing of underlyers and invoicing.
Provides high quality customer service for internal and external client needs.
Responsible for assisting with the collection, review and processing of prospect/client locations and values in our corporate systems.
Maintains client and broker contact information and document distribution instructions.
Follows corporate procedures, guidelines and governance for processing of insurance deliverables.
Qualifications
Education: High School or GED required. Prefer some college/university coursework.
Experience: At least one year in an office environment, preferably within an insurance, finance or other regulatory environment. Combination of education and work experience
will be considered.
Skills:
Proficiency in Microsoft Office, especially Excel
Strong written and verbal communication skills
Collaborative team player with ability to work independently
Experience in project coordination or management preferred
Ability to lead through influence and build trust in a fast-paced operations environment
Strong math aptitude with strong analytical and problem-solving skills-solving skills
Excellent planning, organization, and prioritization abilities
High attention to detail and accuracy, including proofreading
Self-motivated with solid time management skills
Comfortable working under pressure and adapting to change
Skilled at managing multiple tasks simultaneously
Proficiency in English required, multilingual skills a plus.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
$68k-99k yearly est. Auto-Apply 13d ago
Receiver
FM Global 4.8
FM Global job in Norwood, MA
Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit ******************* HBRE is the real estate division of FM.
Location: This role is situated at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA. The property belongs to Hobbs Brook Real Estate LLC, the real estate branch of FM, providing a lively hospitality setting supported by a solid organization.
Why join us?
We pride ourselves on a collaborative culture where teamwork, respect, and shared success are at the heart of everything we do. Our award-winning hotel is recognized for excellence in hospitality and has built an outstanding reputation for delivering unforgettable guest experiences.
Join a team that celebrates achievement and values every contribution-where your growth is part of our story!
Shift Hours
4 to 5 shifts scheduled Monday - Saturday between 6am-5pm
Occasional Sunday availability required based on business needs
Holidays
Holiday coverage is necessary according to business demands. Flexibility offered for alternate day off if scheduled to work a holiday.
Relocation is not offered.
Responsibilities
This position is responsible for supporting the receiving of all hotel deliveries, concentrating on Food products and operations.
These duties include:
Receiving all food and non-food supplies for F&B and hotel departments
Ensuring accurate storage of items following outlined procedures
Keeping products rotated to prevent waste
Maintaining clean and organized storage areas, coolers and all kitchen areas, One Bistro and Zachariah's.
Keep Purchasing manager abreast of any food quality issues
Responsibilities also include the following state, local, and Marriott guidelines for handling and storing food products. Additionally, you will:
Oversee walk-ins, storerooms, and freezers to improve product efficiency.
Accept and log packages for hotel guests and conference materials
Ensure timely delivery of packages to the accurate locations
Handle cardboard recycling and disposal by waste management vendors
Assist the F&B Culinary department with dishwashing and kitchen cleaning tasks
Work with the purchasing department and F&B managers to coordinate and store China, glass, and serving pieces
Qualifications
1+ years of receiving work
Experience in a Food & Beverage environment is preferred!
Strong verbal and written communication skills to communicate about products to other employees, department leaders, and vendors/delivery
Proficient in Microsoft products such as outlook, teams, Word and Excel.
Ability to push, pull, lift, and carry up to 50 pounds (unassisted) on a regular basis
Ability to multitask and make decisions.
Knowledge of safe food handling practices.
Teamwork - Skilled with working efficiently and effectively with others.
Willingness to continually learn and improve.
Strong Organizational skills
Ability to work independently to complete tasks in an efficient and timely manner
Strong attention to detail to ensure accuracy of orders received
Ability to operate a manual pallet jack and hand trucks
Experience performing cardboard bailing machines
Education
High School Diploma or equivalent experience required
Serve Safe Certification a plus!
The salary for this role ranges from $18.92 to $23.65 per hour. The actual offer depends on location, education, skills, and experience. This position qualifies FM's Total Rewards program, which includes an incentive plan, health, and wellness benefits, a 401(k) and pension plan, career development, tuition reimbursement, flexible scheduling, time off, free parking and meals, and Marriott employee discounts after completing required trainings.
Hobbs Brook Management LLC is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.
#fourpointsnorwood
$18.9-23.7 hourly Auto-Apply 22d ago
Agency Relationship Manager
Chubb 4.3
Boston, MA job
Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions. Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles.
Chubb Personal Risk Services is seeking an Agency Relationship Manager (ARM) for our New England territory. The ARM position will entail in-person travel as well as telephonic engagement, to assigned tier 1 and 2 agents and brokers. The territory will include the states of Massachusetts, Maine, New Hampshire, and Rhode Island. The preference is for the candidate to live in Massachusetts.
The ARM will be primarily responsible for overall agency relationship management including renewal client management. The ARM will manage agents in partnership with an Agency Sales Manager (ASM) who is responsible for new client acquisition. The ARM and the ASM will work as a team, with both individuals responsible for Written Premium Growth, the ARM assigned to existing client new business and cross selling, and the ASM assigned to new client acquisition, for the same group of agents and brokers.
The ARM will report directly to the Personal Lines Manager for Boston.
Key Responsibilities:
Develop agency business plans with assigned agents designed around retention and cross selling of existing clients.
Renewal retention management by demonstrating the ability to position rate and exposure changes with value-based selling techniques.
Premier account segment renewal table set engagement.
Cross-sell and upselling of existing clients via account rounding initiatives.
Responsible for existing client quote follow up and quote optimization with agents.
Provide support to assigned agencies with non-new client development sales matters. This includes:
Agency training to understand Chubb's products, services and competitive advantages.
Product and service enhancements and rate changes.
Marketing events, campaigns and corporate directives that are designed for existing clients, including COI sponsorships.
Address and respond to agency inquiries specific to billing, policy services, systems, BORs, commissions, claims, agency coding/licensing and the like.
Plan and deliver sales, service, system and continuing education training via webinar or in-person.
Adhere to a disciplined sales process to ensure consistent execution of best practices, including Salesforce documentation.
Book management including analysis of results to identify agency specific and territory trends as related to renewal books.
Develop and maintain trusted agency relationships primarily through in-person engagement.
Participate in internal meetings and report on results as appropriate.
Work with agents and underwriting on retention and cross selling.
Collaborate and interact with Sales, Underwriting, Risk Consulting, Product, Claims and Branch Administration.
Competencies:
Results Orientation
: Proven track record of sustained high sales performance and achievement with an ability to drive results and innovate in a fast- paced environment by:
Recognizing and capitalizing on opportunities
Distinguishing what results are important with a focus on achieving high-payoff activities and goals
Challenging self and others to do better without minimizing accomplishments
Identifying critical success factors to accomplish desired results and develop plans to achieve them
Ensuring goals and objectives are measurable and focus on goals not activities
Continually looking for ways to change and improve processes to create improved business results
Adaptability
: Agile learner who can quickly absorb information and apply it to current business situations by:
Responding well to change
Handling multiple demands/priorities
Adapting to best fit with situation at hand
Handling conflict effectively
Developing new skills quickly
Accepting new responsibilities willingly
Customer Engagement
: Delivers end to end customer engagement that leads to measurable revenue growth by:
Building rapport quickly and finding common ground
Establishing trust and credibility through timely delivery of commitments
Leveraging goodwill to gain larger share of wallet
Allocating resources to maximize business potential
Analyzing data with the goal of discerning useful information that informs conclusions and supports fact based decision-making
Problem Solving
: Identifies/reacts to problems and opportunities, produces alternatives and implements viable solutions by:
Responding to, and resolving, inquiries in a timely manner
Engaging appropriate resources to resolve problems and following through to conclusion
Simplifying complexity by breaking down issues into manageable parts
Looking beyond the obvious to get at root cause
Developing insight into problems, issues and situations
Education and Experience:
Bachelor's degree or equivalent work experience
Minimum of 3 years of personal lines sales, marketing, underwriting, claims, risk consulting or agency experience
Experience selling to successful individuals and families preferred
$91k-132k yearly est. Auto-Apply 60d+ ago
Food Service Worker
FM Global 4.8
FM Global job in Norwood, MA
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
Work Location & Schedule: This is a 5-day office-based position Monday- Friday 6am to 3pm. (flexibility required to work outside of business hours dependent on business needs)
This position will report to our corporate head quarters in Johnston, RI and will support both our Corporate Office in Johnston, RI and our office located in Norwood, MA based on business needs.
Relocation is not offered
Responsibilities
Performs duties related to Food Services in the Corporate Conference Center. Customer Service in a client forward-facing position. Our role is geared towards Hospitality Services for internal FM guests including but not limited to catered breakfasts & lunches, receptions and servicing Senior Level Management.
Specific responsibilities include but are not limited to:
Knowledge of Banquet Event Orders (BEOs) to include: verbiage, format, menu descriptions
Monitor BEOs and Outlook Calendar for daily events and changes
Assist in room set-ups and configurations for all catering events
Proper handling of Food & Beverage
Work closely with Executive Chef(s) and Kitchen Staff for all catering events
Ensure accuracy and efficiency in the set-up and delivery of all catering orders & events
Qualifications
1-2 years of experience in foodservice industry in customer service
Professional communication skills for interacting with guests, including executives.
Ability to interpret Banquet Event Orders for accurate event setup.
Self-starter with strong time management and prioritization skills.
Team-oriented with excellent collaboration abilities.
Detail-oriented and committed to delivering exceptional service.
Knowledge of food safety and handling practices.
Warm, welcoming presence and polished professional demeanor.
Strong interpersonal skills to build effective relationships with internal teams and external partners.
Exceptional attention to detail to deliver flawless guest experiences.
Knowledge of proper food handling standards and safety practices.
Excellent time management and prioritization skills to meet deadlines in a fast-paced setting.
Professional presence and a warm, welcoming personality to create an outstanding experience for every guest.
Education
High school diploma or equivalent
Local Board of Health Serve Safe Certification Preferred
The hiring range for this position is $ 17.52 to $25.18 an hour.
The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs (including medical, dental and vision coverage), a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, and much more!
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
$17.5-25.2 hourly Auto-Apply 12d ago
Facilities Technician
FM Global 4.8
FM Global job in Norwood, MA
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
Work Location & Schedule:
This is a 5-day office-based hourly position based out of Norwood, Massachusetts in our new building that will open in Spring 2026.
Start time for this role is 7am. Flexibility required to work outside of normal business hours to align with business demands.
Training is required at Corporate Headquarters in Johnston, RI until the new office opens in Norwood, MA in Spring 2026.
Occasional business travel to assist our Boston office and corporate office located in Johnston, RI will be necessary depending on business requirements.
Relocation assistance is not provided for this role.
Responsibilities
The Facilities Technician plays a key role in maintaining the cleanliness, safety, and functionality of a coordinated Workplace Facility. This position supports daily operations by performing general maintenance tasks. They coordinate external services and assist with building operations to ensure a safe, professional, and welcoming work environment for tenants, employees, and visitors.
Responsibilities include but are not limited to:
Perform routine cleaning inspections of executive space, common areas including lobbies, restrooms, break rooms, elevators, stairwells, exterior entrances, and coordinate janitorial contractor.
Maintain inventory of cleaning supplies and order/restock as needed.
Coordinate balanced waste management practices, ensuring accurate disposal, recycling, composting, and offsite removal.
Manage vendor relationships for interior plant maintenance to ensure quality services.
Support building operations by setting up conference rooms, moving office furniture, and preparing spaces for tenant events or meetings.
Identify and build work orders for minor carpentry projects such as door closure repairs, installing shelving units, furniture adjustments, and mounting whiteboards and pictures.
Keep track of building systems and notify about concerns involving HVAC, lighting, plumbing, or safety threats.
Respond promptly to work orders and service requests from the Corporate Conference Manager.
Ensure compliance with safety protocols and building security procedures.
Collaborate with vendors and contractors during scheduled maintenance or repair work.
Provide support during emergency situations, including evacuations or building system failures.
Perform daily inspections of assigned buildings, identifying items in need of repair and referring to supervisor.
Qualifications
5+ years of overall facilities and maintenance experience, including handling commercial building equipment required.
Ability to manage multiple vendors and service providers.
Ability to work independently and as part of a team.
Experience with commercial building systems and operations.
Ability to lift up to 50 lbs. and perform physical tasks such as bending, climbing, and standing for extended periods.
Strong written and verbal communication and customer service skills.
Basic knowledge of hand tools and cleaning equipment.
Interpersonal & Coordination Skills
Strong interpersonal abilities with the capacity to engage effectively with executives, managers, colleagues, contractors, and tenants.
Strong organizational and time management capabilities, with the aptitude to prioritize tasks in a fast-paced environment.
Ability to effectively communicate with external vendors, internal partners, and upper-level managers.
Proficiency in Microsoft Office Suite and CMMS (e.g., Outlook, Excel, Teams, Word, Prism).
Education
High School Diploma or GED, or equivalent experience, required.
Facilities Certificates or Licenses are a plus!
The salary range for this role is $32.94 per hour - $47.36 per hour.
The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs (including medical, dental and vision coverage), a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, and much more!
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
$32.9-47.4 hourly Auto-Apply 1d ago
FM Research Cybersecurity Co-op - Summer/Fall 2026
Factory Mutual Insurance Company 4.8
Factory Mutual Insurance Company job in Norwood, MA
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
We are seeking a cybersecurity-focused co-op student to assist in the design, deployment, and monitoring of a cloud-based Operational Technology (OT) honeypot. This role offers hands-on experience in threat detection, network segmentation, and cloud integration, with potential interaction between virtual and physical lab environments.
Responsibilities
Assist in the deployment and configuration of a cloud-based OT honeypot (e.g., using AWS, Azure, or GCP).
Support integration between the honeypot and physical lab infrastructure.
Configure network segmentation and firewall rules to isolate honeypot traffic.
Monitor honeypot activity and analyze captured data for threat intelligence.
Document architecture, configurations, and observed behaviors.
Collaborate with team members to simulate OT protocols (e.g., Modbus, DNP3) and emulate industrial devices.
Apply basic hardening techniques to honeypot systems to simulate realistic environments.
Support log forwarding and integration with SIEM platforms (e.g., Splunk, ELK).
Assist in vulnerability scanning and patching of honeypot components.
Qualifications
Required Skills
Currently enrolled in a degree program in Cybersecurity, Computer Science, Engineering, or a related field.
Strong understanding of networking fundamentals: IP addressing, VLANs, routing, TCP/UDP, DNS, DHCP, NAT.
Familiarity with virtualization platforms (e.g., VMware, Proxmox, Hyper-V).
Basic experience with cloud platforms (AWS, Azure, or GCP): VPCs, subnets, security groups.
Exposure to cybersecurity tools: Wireshark, tcpdump, vulnerability scanners (e.g., Tenable, Qualys).
Knowledge of Windows and Linux OS environments.
Understanding of Active Directory and basic hardening practices.
Comfort with CLI tools and scripting (e.g., Bash, PowerShell, Python).
Preferred Skills
Experience with honeypot frameworks (e.g., Conpot, T-Pot, Cowrie).
Familiarity with OT protocols and industrial control systems.
Hands-on experience with SIEM tools and log analysis.
Knowledge of threat detection and incident response workflows.
Experience with secure authentication practices.
Experience writing technical reports.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
$68k-92k yearly est. Auto-Apply 60d+ ago
Senior Research Scientist - Computational Wind Engineering
FM Global 4.8
FM Global job in Norwood, MA
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
Responsibilities
Join a world-class research team dedicated to reducing the impact of natural hazards and climate risks. FM is a market leader in commercial and industrial property insurance and loss prevention, serving over one-third of FORTUNE 1000 companies with engineering-based risk management and property insurance solutions. FM helps clients maintain business continuity through state-of-the-art engineering and research.
The Structures and Geohazards Research Group at FM is seeking a creative and self-motivated Senior Research Scientist with a strong foundation in wind engineering and a specialized focus on computational wind engineering (CWE). The ideal candidate will possess deep expertise in fluid dynamics, high-performance computing, and wind tunnel testing, along with a demonstrated ability to conduct innovative, high-impact research.
This role is integral to a strategic research initiative aimed at advancing the understanding of wind-related hazards and developing effective mitigation strategies. The successful candidate will contribute to cutting-edge projects that blend computational modeling with experimental validation to address real-world challenges in wind engineering.
Responsibilities:
Develop computational fluid dynamics (CFD) models to simulate wind flow around buildings and infrastructure, capturing complex aerodynamic interactions.
Analyze wind loading on structures using high-resolution simulations; validate results with wind tunnel experiments or field measurements.
Collaborate with interdisciplinary teams to incorporate wind effects into risk models, design standards, and resilience strategies.
Publish and present research in peer-reviewed journals and at scientific or industry conferences.
Contribute to strategic planning and innovation in wind engineering research initiatives.
Qualifications
PhD degree. Mechanical, Civil, Aerospace Engineering or related fields.
Hands-on experience with CFD software, both open-source (e.g., OpenFOAM) and commercial (e.g., ANSYS Fluent).
Proficient in programming languages such as C++, Python, R, MATLAB.
Skilled in high-performance computing (HPC) and parallel computing environments.
Experience with wind tunnel testing or field measurements is highly desirable.
Familiarity with relevant building codes and standards is a plus.
Proven track record of publishing high-quality research and effectively communicating complex technical concepts to diverse audiences.Strong problem-solving abilities, creativity, and the capacity to work independently as well as collaboratively.
The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
$97k-120k yearly est. Auto-Apply 7d ago
Claims Intern
Factory Mutual Insurance Company 4.8
Factory Mutual Insurance Company job in Norwood, MA
FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000- size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.
Responsibilities
Are you interested in a dynamic career where you have the power to influence outcomes and make a difference in the future - yours, your clients', and the company's? The Claims team within our Boston Operations has a great opportunity for you for Summer 2026!
When you join FM as a Property Claims intern, you can bring your talents to life and learn how we help clients when they need us the most - following a loss when they have property damage and potential interruption to their business.
Our unique business model and key differentiators create a collaborative, inclusive and diverse environment with Clients during the claims process. This internship will provide the successful candidate with management of large projects, negotiating skills, review of business financials and relationship management with internal and external stakeholders. Through this internship you will gain exposure to a wide spectrum of large commercial and industrial property Clients, many of whom are Fortune 1000 companies, and experience being a part of the FM team.
If you enjoy variety, both in the office and in the field, we will put your time‐management and organization skills to use. The successful candidate will work with an experienced claims professional to handle all aspects of property damage and business interruption claims including loss investigations, policy application and interpretation, loss mitigation, loss measurement, business communications, restoration of production, claims preparation and subrogation
Qualifications
Currently pursuing a bachelor's degree ideally in Engineering, Business or Risk Management; however, candidates from other academic backgrounds with relevant skills or experience are encouraged to apply.
Ability to work full time during summer internship and commute to assigned operation throughout the internship;
Strong verbal and written communication skills; good analytical, organizational, problem solving, and interpersonal skills;
Efficient time management skills; naturally inquisitive and able to undertake and deliver projects;
Familiarity with MS Office products
The hiring range for this position is $22.00 to $24.00 per hour. The final salary offer will vary based on geographic location, individual education, skills, and experience.
$22-24 hourly Auto-Apply 60d+ ago
Part-time or Full-time Career In Financial Service Business
Primerica 4.6
Attleboro, MA job
PRIMERICA FINANCIAL SERVICES
About: We offer financial coaching, education and strategies that help middle-American families take control of their finances. Most people would like to do better financially but don't believe they can.
Mission Our mission is to help families earn more income and become properly protected, debt free and financially independent.
We currently have 3 offices in Johnston, RI and 11 offices in Rhode Island and are looking to grow to 25 offices in the Areas of RI, MA, CT over the next 3 years. We are hiring for part-time and full-time positions. We are building our leadership team now and training those individuals to run our locations. If you would like an interview, please message me or give me a call.
Available Career Opportunities:
PERSONAL FINANCIAL ANALYST: Part-time or full-time analysts help families and individuals plan their financial future by teaching them to invest wisely for retirement, protect their assets, and become debt free. We cover 90% of licensing fees up front and income can be earned during training prior to becoming licensed. All training is provided for the right candidate and when completed an incentive is given to new licensed associates. No previous financial services experience is required.
MANAGEMENT/BROKER TRAINING: Full-time Manager/Broker Trainees will work with the local Vice President and be mentored to run future new locations. Brokers typically manage a team of 8-10 agents. Potential to earn six figures within 2-3 years. All training is provided for the right candidate. Management/Broker Trainees are allowed to start part time and transition from their current job at their own pace. No previous financial services experience is required.
FINANCIAL SERVICES BROKER: Full-time Broker will hire and train analysts in their local area in order to help the firm open additional offices and grow market share. Entrepreneurial opportunity for highly ambitious individual. Brokers have the potential to earn mid to high six figure residual income within 3-6 years as well as earn a vested ownership interest in the business (offices) they develop through stock grants and equity ownership based on business valuation. (Brokerages sell for 8-12 times annual earnings.) Brokers are allowed to start part-time and transition from their current job at their own pace. No capital requirement.
REQUIREMENTS: Must be a legal resident of the US and have no criminal history. The right candidate will be personable, like to help people, ambitious, high energy and have a great level of integrity. All part-time and full-time career opportunities have flexible schedules and will therefore require the ability to work independently without close supervision.
Location Johnston, Rhode Island 02919
Products Financial Analysis, IRAs, Mutual Funds, Life Insurance, Loans, Long-Term Care Insurance, Auto and Home Insurance, Debt Elimination Programs, Wills, Estate Planning, Annuities, 401(k)s
CALL ************
$32k-49k yearly est. 60d+ ago
Hotel Food and Beverage Supervisor
FM Global 4.8
FM Global job in Norwood, MA
Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit ******************* HBRE is the real estate division of FM.
Location
This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA, supporting the One Bistro Restaurant. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support.
Why Join Us?
It's a great opportunity to join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged.
Shift Hours
Full time Salaried position with a minimum of 40 hours a week
• We require open availability to align for business needs. This includes availability for day, nights and weekends.
Holidays
• This is a 24/7 operation, so holiday coverage is required
• Christmas Day is the only exception unless an event is scheduled.
• Flexibility is offered to take alternate days off when holidays are worked
Responsibilities
This position is directly responsible for supervising and operating a front of the house food and beverage operation to include One Bistro restaurant or Banquet event operation. Responsibility includes creating, implementing and maintaining procedures and policies pertinent to the employees and the front of the house food and beverage unit (One Bistro restaurant, Zachariah's restaurant, and/or banquet events). Assisting in creating, planning, implementing, and evaluating training needs of the staff. Administrative duties include cash handling, end of the shift reports, daily and weekly record keeping, reviewing BEOs, restaurant/ banquet recap, forecasting and other general administrative duties. Supervisory duties include customer and staff issue resolution, implementing SOP and meeting the goals of the organization/ department/ unit. The food and beverage supervisor is responsible for the upkeep of the facility by communicating their needs to designated managers. This position directly regularly supervises (10) full time and part time employees for any given shift.
Responsibilities involve:
Lead food service team in dining area, handling hiring, scheduling, training, guiding, and evaluating.
Manage front-of-house food and beverage operations, including coordinating events and following established procedures.
Participates, assists, and contributes to the annual special events for the hotel and conference such as Mother's Day and Easter events (servicing of over 1000 guest per event)
Responsible for establishing and ensuring all the controls including bi-annual inventory controls are met
To ensure that the state and local sanitation codes are followed
Possess a positive attitude, create a nice first impression.
Responsible for recording all charges are entered in the POS system correctly and balanced at the close of the shift.
All side work is completed at the end of shift
Qualifications
Qualifications
2+ years of restaurant supervisory experience required
Experience supervising banquets a plus!
Experience working in a hotel and free-standing experience are helpful.
Computer proficient with tools such as micro symphony, Microsoft outlook, excel and word.
Strong customer service skills
Effective communication abilities to engage effectively with supervisors and customers both written and verbal
Proven leadership skills
Creating weekly schedules for team
Managerial experience to resolve guest/employee issues
Strong organizational abilities and effective time management, capable of task prioritization in a fast-paced setting.
Understanding of cost controls and cash handling
Physical ability to lift and carry items weighing up to 50 pounds as part of regular job duties.
Education
High School Diploma or GED
Tips and SERV Safe Certified preferred
The hiring range for this position is $65,440 - $81,800. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM' comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, free meals, and Marriott employee discount at participating hotels with successful completion of ongoing trainings.
Hobbs Brook Management LLC is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.
#fourpointsnorwood
$65.4k-81.8k yearly Auto-Apply 35d ago
Underwriting Account Representative
Chubb 4.3
Boston, MA job
The Middle Market Underwriting Account Representative (UAR) is responsible for supporting the underwriting process for New and Renewal Customers for multiple lines of insurance coverages, including property, casualty, workers compensation, excess lines and automobile coverages. This position is also accountable for collaborating with team members to achieve growth, profit, renewal retention, service and producer/client management goals for an assigned book of business in the middle market segment of Commercial Insurance. The UAR will gather and analyze account information, interpret, and translate data into rating and issuance instructions as well as utilize federal and state compliance and regulatory rules to comply with corporate pricing strategies. In partnership with the Underwriter, the UAR will be assisting with binding/issuance of New and Renewal business and appropriate documentation of the file.
The ideal candidate must possess the following skills:
* PC Skills: knowledge of Microsoft Office, Microsoft Word and Excel, Adobe Acrobat, and Internet navigation
* Excellent verbal and written communication skills
* Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external partners in a multi-cultural environment.
* Proven analytical skills and mathematical aptitude (arithmetic, algebra and basic accounting principles)
* Strong business acumen and critical thinking skills which lead to confident decision making
* Ability to learn quickly, prioritize work, and perform within time constraints.
* Strong time and desk management skills and detail orientation will aid the candidate in meeting or exceed the established business goals.
* Basic knowledge of underwriting principles and policy forms is a plus
* Ability to work independently within a team/group environment with ability to collaborate with others.
* Ability to adapt to fast paced environment
Education and Experience:
* High School Diploma or Equivalent
* Associates Degree or equivalent, 4-Year degree preferred
* Minimum of 1-2 years relevant insurance experience will be considered.
The pay range for the role is $ 47,600 to $81,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
$47.6k-81k yearly Auto-Apply 58d ago
Senior Research Engineer - Mechanical
FM Global 4.8
FM Global job in Norwood, MA
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
We are looking for a research engineer to assess the risks of complex industrial equipment and systems, and to develop risk mitigation and loss prevention methodologies accordingly.
Responsibilities
The researcher will join the equipment and material science team of FM Research in Norwood, MA, closely working with team members and under the general guidance of an FM team lead. The research engineer is expected to bring solid engineering and/or research experience and support research proposals.
Responsibilities include:
Review loss data in various formats and develop trends and insights for major industrial equipment such as gas turbines, steam turbines, wind turbines, generators, transformers, boilers and pressure vessels, and other rotating or stationary heavy-duty machinery in high hazard industries and renewable industries.
Work closely with the team lead, staff engineering, and operation engineering to support understanding of contributing factors and root causes of major equipment losses as needed, provide expert input on technical issues and engineering risk assessment.
Assess/evaluate risk mitigation technologies and develop in-house methodologies, to prevent or reduce equipment loss, including tools or job-aids using physics-based and/or data analytics driven approaches.
Support the development and revisions of relevant FM Operating Standards.
Develop, operate, maintain, and troubleshoot tools and testing setups including equipment, devices, instrumentation, network, and software, for various electromechanical applications such as equipment condition monitoring.
Support the development of condition monitoring experiments and test cases using various hardware and software-based methods, to evaluate system efficacy and emulate/simulate/analyze faulty or failure conditions of complex equipment and engineering systems.
Develop solid and fluid mechanics models (FEA and/or CFD) as needed to assess thermal and mechanical properties of systems, components, and material coupons.
Lead or support experimental works for the evaluation of mechanical properties of systems, components, and coupons, interpret and evaluate test results.
Develop research technical reports or memos under the guidance of technical lead.
Propose and develop feasible, relevant, and value-added research topics or project ideas including potential collaborations with internal and external entities.
Qualifications
Doctoral degree in mechanical engineering (or other fields of science and engineering with the right experience / exposure) with at least 5 years of industrial experience or a Master degree with at least 10 years of industrial experience, in the field of mechanical engineering, preferably rotating machinery.
Strong hands-on knowledge and experience in several engineering functions related to industrial equipment including product design, analysis, testing, operation, maintenance, inspection, continuous monitoring, and troubleshooting. The focus is placed on turbines, generators, transformers, boilers and pressure vessels, electromechanical systems, HVAC systems, and other rotating or stationary equipment, as well as the complex systems/processes consist of these machines and associated peripherals and accessories.
Strong engineering fundamentals such as heat transfer, thermodynamics, fluid dynamics, engineering mechanics especially vibration/dynamics and mechanics of failure, at material, component, and system levels, engineering design and analysis with software and programming, as well as instrumentation and experimentation.
Knowledge and experience in data modeling/analytics including physics or rule-based methods, statistical methods, machine learning and AI methods, for applications in risk assessment, risk differentiation, fault detection and diagnostics, etc.
Strong accountability, through strength in attention to details, problem-solving, result delivery, and sufficient project management skills.
Strong self-driven work ethics and work under general advisory but not close supervision.
Strong verbal and written communication including presentation skills, facing management and leaders, colleagues, advisors, customers, collaborators, and technology providers/vendors.
Strong collaboration and team working spirit, receptive, transparent, and respectful.
The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
#FMG
#LI-TA1
DUTIES AND RESPONSIBILITIES: New Business * Develops and establishes productive, professional relationships with key personnel and buyers of EHS&S (Environmental, Health, Safety, and Sustainability) and property risk engineering consulting services * Meets direct sales objectives by working with clients and prospects on analyzing needs, gathering data and developing / proposing solutions
* Utilizes Customer Relationship Management tool to track and measure key sales metrics and implement target industry, service, and account strategies
* Coordinates activities to enhance presence, commitment, and capabilities in the local, regional, national and international marketplace
Client Services
* Meets assigned targets for profitable account retention and expansion revenue while also exceeding key objectives for named accounts
* Creates and sustains positive client relationships and customer experience to ensure a consistently high level of client satisfaction
* Proactively assesses, clarifies, and validates account / client needs on an ongoing basis
* Conduct technical field work within your area of expertise, such as assessments, evaluations, or audits related to Environmental, Health, Safety, and Sustainability (EHS&S) or property risk engineering.
* Executes activities to ensure successful completion of projects within budget and established project timelines. Activities include, but are not limited to, pre-project planning, coordination, stakeholder engagement, regular communication (project status updates), managing change requests, project accounting and invoicing.
Key Metrics
* Meet sales objectives, inclusive of existing (retention and expansion) and new business targets
* Meet account revenue objectives
* Achieve billable hours targets through account management activities and technical field work
* Meet pipeline and forecast objectives
* Strong marketing orientation with proven consultative sales experience and success within the EHS&S space
* Ability to manage deadlines and thrive in a fast-paced environment
* Demonstrated conflict resolution skills both internally and externally focused
* Strong presentation, research and analytical skills
* Accuracy, efficiency, quality, and good judgment
* Excellent oral and written presentation/communication skills
* Location - Major US metros
* Travel - Up to 35% with occasional overnight travel required
Sponsorship, now or in the future, is not available for this role. Applicants must be legally authorized for employment in the U.S. without need for current or future employment-based sponsorship.
The pay range for the role is $124,900 to $154,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- and post-loss services.
Chubb Risk Consulting is your single avenue to our more than 550 property and casualty engineering, health, safety and environmental consultants located wherever our clients do business - all focused on helping our clients develop and deploy solutions that advance their risk management, compliance and sustainability objectives, while positively impacting their financial results.
$124.9k-154.7k yearly Auto-Apply 60d+ ago
Bistro Cook
FM Global 4.8
FM Global job in Norwood, MA
Bistro Cook Hospitality/Food/Lodging, Hobbs Brook Job ID: 2026-16144 Date Posted: 01/12/2026 Primary Location: Norwood, Massachusetts Hiring Range: $20.81 - $26.01 Workstyle: On-Site Apply Now Save Job Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit ******************* HBRE is the real estate division of FM. Location: This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA, supporting both the One Bistro Restaurant. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support. Why Join Us? It's a great opportunity to work alongside an award-winning chef in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged. Shift Hours: * Open availability including days, nights and weekends required to schedule as needed to support business operations. Holidays: * This is a 24/7 operation, so holiday coverage is required with the exception of Christmas. * Flexibility is offered to take alternate days off when holidays are worked Assessments * This position will require an on-site cooking staj as part of the interview process. The Cook's responsibility is to contribute to food service operations by assisting in all operations related to the kitchen including preparation, cooking, and storage of food, sanitation, etc. * Physically delivering a food product according to the restaurant's standards. * Conducting oneself and work in a clean and safe manner, maintaining a professional atmosphere at all times. * Meeting any special requests presented by guests. * Preparing the dishes with creative flair. * Being knowledgeable of ingredients used in foods to comply with a customer's specific dietary requirements. 1+ years of cooking experience in a high volume restaurant or bistro environment required *
2+ years of cooking experience a plus! Knowledge of sanitation, cooking methods (i.e. sautéing and grilling) and knife skills Culinary Arts Degree and Local board of Health ServSafe Certification preferred The hiring range for this position is $20.81 to $26.01 hourly. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health, and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, free meals, Access to Marriott discounts upon successful completion of required ongoing trainings and much more! Hobbs Brook Management LLC is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce. #Fourpointsnorwood Apply Now
$20.8-26 hourly 9d ago
Senior Investment Operations Analyst
FM Global 4.8
FM Global job in Waltham, MA
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
FM Investment Operations supports the investment activity of the FM Investment Team across asset classes, including both internally and externally managed portfolios, multiple investing entities, and various vehicle types such as separate accounts, mutual funds, CITs, hedge funds, and private funds.
We are seeking a highly detail-oriented and proactive Senior Investment Operations Analyst to support the continued growth of our externally managed portfolio, playing a lead role in coordinating the onboarding and set-up of new managers, supporting ongoing transaction activity and capital movements, as well as providing detailed cash forecasting and oversight. The ideal candidate will take a collaborative and hands-on approach to driving efficient execution of these activities, developing strong working relationships both internally, as well as with our key service providers and external investment managers, ensuring proactive, concise, and transparent communication.
This role requires excellent organizational skills, deep experience supporting investment activity across multiple vehicle types including both public and private assets, and the ability to thrive in a small, collaborative team environment.
Schedule & Location
This position is an exempt, full-time office-based position in Waltham, MA and Boston, MA.
Responsibilities
External Manager Onboarding & Lifecycle Support
• Lead operational onboarding of external managers across FM investment portfolios, including separate accounts and pooled fund types (mutual funds, CITs, hedge funds, private funds, etc.)
• Interface with external managers, administrators, transfer agents, and custodians to establish accounts, prepare subscription documents and related KYC information, and coordinate detailed funding mechanics through completion ensuring seamless execution.
• Lead bi-weekly internal onboarding meetings, track action items, and provide proactive weekly updates to ensure transparency across workstreams.
• Support ongoing administrative aspects related to the external portfolio including KYC updates, maintenance, and provision of contact lists, authorized signers lists, etc.
• Assist in operational due diligence of external managers in collaboration with senior Investment Operations team members.
Cash Forecasting & Reconciliation
• Support daily cash forecasting and reconciliation processes, integrating internal and external portfolio activity with FM operational flows to produce actionable forecasts for senior management.
• Drive enhancements to the cash forecasting process through automation, improved data integration, and robust quality controls.
Capital Activity Oversight
• Provide ongoing support for capital call and distribution activity across FM's private investment portfolio, coordinating with external service providers to ensure timely execution of transaction activity.
• Ensure accurate setup and maintenance of new private investments within FM's core systems and service providers.
Reporting & Controls
• Contribute to monthly and quarterly management reporting deliverables.
• Maintain and enhance documentation of procedures and internal controls.
• Participate in team projects and strategic initiatives.
Qualifications
Required Work Experience
• 5-10 years of relevant investment operations experiences supporting multi asset class investments including privates market investments.
• Deep knowledge of investment operations across various asset, account, and vehicle types and related transaction processes.
• Hands-on experience supporting private asset portfolios including capital call and distribution processing.
Required Education
• Bachelor's degree in Finance, Accounting, Economics, or a related field.
Required Skills
• Exceptional attention to detail and organizational skills.
• Strong communication and problem-solving abilities.
• Ability to manage multiple priorities and collaborate effectively across teams.
• Proven team player comfortable working in a small, dynamic team environment.
The hiring range for this position is $117,280 - $168,600 annually. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
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FM Global may also be known as or be related to Factory Mutual Insurance Company, FM Global, Fm Global and Factory Mutual Insurance Co.