FM Global jobs in Los Angeles, CA - 57 jobs

Chubb is currently seeking a Workers' Compensation Senior Claims Examiner for our West Region. The successful applicant will be managing moderate-to-high complexity California claims ensuring all aspects of regulatory compliance and best practices are met. This position requires a hybrid work schedule with a minimum of 3 days per week working from the Los Angeles Office. Duties & Responsibilities: Display advanced claim handling skills on claim investigation, reserving, medical, disability and litigation management, case resolution and settlement strategies. Accurate documentation of claim activity within file notes. Ensure quality documentation is produced in an accurate and timely manner, e.g., benefit notices, nurse and legal referrals, record requests, settlement documents. Respond timely and appropriately to internal and external customers on claim related issues. Adhere to Best Practice guidelines. Utilization of advanced analytics and metrics to manage claims efficiently and effectively within the region. Understand jurisdictional compliance requirements and ensure the region is meeting or exceeding the standards, providing feedback when warranted. Demonstrate highly developed analytical, problem-solving and negotiation skills. Develop and maintain strong business relationships with internal and external customers to enhance Chubb's brand in the marketplace. Partner with underwriting, claims business consultants, and claims teams to enhance and manage marketing initiatives and customer service commitments. Exhibit strong business acumen to internal and external customers by providing accurate guidance on statutes, regulations, coverages, and service issues. Effectively control the use, work product and expenses of outside vendors. Positively influence the team environment to maintain a high level of employee engagement. Technical Skills & Competencies: Superior customer service showcasing verbal, written, and interpersonal skills. Aptitude for evaluating, analyzing, and interpreting information. Effective time management skills which demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments. Adaptability to constantly evolving environments and demonstrable flexibility which meets or exceeds a state requirement or a customer's expectation. Ability to work independently and efficiently while performing defined functions with minimal errors. Advanced understanding of Workers' Compensation and claim handling processes. Proficient computer skills and extensive knowledge of the Microsoft suite of Office products including Outlook, Word, Excel, and PowerPoint, and Adobe Acrobat. Experience, Education & Requirements: College Degree or equivalent experience preferred. Minimum of 5 years of experience directly handling California Workers' Compensation lost time claims required. Current with California WC Adjuster continuing education requirements. Experience in a fast paced, fluid environment. Strong communication and telephonic skills. Proficiency with Microsoft Office Products. If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $72,400 to $123,100. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Chubb is currently seeking a Workers' Compensation Claim Technical Assistant for our West Region. The successful applicant will be providing advanced technical support to our claim representatives and examiners for multiple jurisdictions. This position offers a hybrid work schedule with a minimum of 3 days per week working from the Los Angeles Office. Duties & Responsibilities: When necessary, assist with contacts for examiner so that appropriate compensability decisions can be made. Maintain active file diaries to ensure delegated tasks are completed. Understand jurisdictional benefit rates and payment deadlines to ensure compliance with state timeframes. Accurate documentation of claim activity within file notes. Produce quality documentation in an accurate and timely manner i.e., benefit notices, nurse and legal referrals, record requests, settlement documents. Respond timely and appropriately to internal and external customers on claim related issues. Adhere to state regulations for assigned states. Adhere to Best Practice guidelines. Collaborate with appropriate resources to timely resolve issues. Collaborate with peers in region to ensure adequate coverage during vacations or absences. Organize, summarize, and update materials as needed (e.g., legal pleadings, deposition transcripts, financial documents, etc.). Technical Skills & Competencies: Superior customer service showcasing verbal, written, and interpersonal skills. Aptitude for evaluating, analyzing, and interpreting information. Effective time management skills which demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments. Adaptability to constantly evolving environments and demonstrable flexibility which meets or exceeds a state requirement or a customer's expectation. Ability to work independently and efficiently while performing defined functions with minimal errors. Basic understanding of the Workers' Compensation and claim handling processes. Proficient computer skills and extensive knowledge of the Microsoft suite of Office products including Outlook, Word, Excel, and PowerPoint; Adobe Acrobat; and knowledge of state EDI systems a plus. Experience, Education & Requirements: Prior clerical and technical experience in researching and indexing data are preferred but not required. Proficiency with Microsoft Office Products. Experience in a fast paced, fluid environment. Strong communication and telephonic skills. Knowledge of medical terminology is a plus but not required. Knowledge of bill processing is a plus but not required. Knowledge of claim handling is a plus but not required. College degree in any area of study is preferred. If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $39,800 to $67,600. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

The Executive Entertainment Underwriter has responsibility for new and renewal business for his/her own book of business ($5-6M renewal book and a $2M new business goal) based in Los Angeles, CA. The position will be responsible for driving profitable growth with specific Entertainment brokers in the Pacific, Southwest and Midwest Regions. Lines of business include entertainment packages, property, general liability, automobile, umbrella, international and workers' compensation. Underwriting duties will include developing and negotiating price, coverage, terms and conditions for all new business and renewals while actively identifying account rounding opportunities for other Chubb Commercial Insurance practices. Collaborating with underwriters, operations, claims, risk engineering, marketing, and home office management is necessary. Must implement and manage effective pricing and rate strategies that will produce profitability, book growth, and successful producer relations. We are looking for a candidate who is highly motivated, results oriented with solid business and underwriting acumen. Knowledge, Skills, and Abilities Required: Experience in Entertainment multi-line package underwriting is preferred. Strong sales and marketing skills are critical; able to position accounts and close deals. Candidate must be able to demonstrate success in marketing, producer management, new business development, and the ability to successfully negotiate on all levels with both internal and external partners. Teamwork, communication, and negotiation skills required. Candidate will need a solid background in risk analysis and experience with complex accounts. Possess a high degree of proficiency with the underwriting process and partner effectively with an Underwriting Associate. Candidate must have exemplary ability to effectively interact with all levels of customers and coworkers. Knowledge and proficiency with technical issues, compliance, coverage, products and pricing strategies expected. The ability to be creative and adaptable in a changing business environment. Sound decision making skills required. Bachelor's degree or equivalent experience Minimum 7+ years of underwriting experience Proficiency in Microsoft Office Suite Presentation and public speaking skills Strong negotiations skills Local broker and insurance marketplace relationships Knowledge and understanding of current insurance marketplace conditions Understanding and adherence to organizational and regulatory rules, and ability to adhere to underwriting authority The pay range for the role is $100,000 to $165,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb Insurance's Pacific Region is currently looking for a Technology Underwriter to join its North America Commercial Insurance division. The position will be based in our Los Angeles office. This Senior underwriter will manage a $6-8M book of Technology renewal business and be responsible for new business as well. Lines of business include package, E & O, automobile, umbrella, international, and workers' compensation. Underwriting duties will include marketing, and servicing accounts based on Chubb guidelines, agency management. Must implement and manage effective pricing and rate strategies that will garner probability, book growth and successful producer relations. We are looking for a candidate who is highly motivated to succeed and is results oriented. Qualifications Candidate will have experience in multi-line/technology package underwriting and knowledge of technology industry. Technology industry underwriting experience preferred, but not required. Strong sales and marketing skills are critical; must be able to demonstrate success in marketing, producer management and new business development. A strong track record of service orientation is required. Candidate will need a solid background in risk analysis and experience with complex accounts. Candidate must possess a high degree of proficiency with the underwriting process and partner effectively with an Underwriting Associate. Candidate must have exemplary ability to effectively interact with all levels of customers and coworkers. Knowledge and proficiency with technical issues, compliance, coverage, products and pricing strategies expected. Education and Experience: Bachelor's degree or equivalent experience Minimum 5 years of underwriting experience The pay range for the role is $128,500 to $218,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Reporting to the ESIS Regional Vice President, the AVP ESIS Business Development Manager (BDM) leads ESIS' regional sales strategies for unbundled and opportunities bundled with Chubb Global Casualty. The BDM is charged with creating preference with prospective clients by developing relationships with key buying influencers and is responsible for producing profitable new business within the region. As a participant in the ESIS sales compensation incentive plan, the BDM has significant earning potential. Note: This hybrid position requires 3 days in either the Los Angeles or San Francisco office and 2 days working from home when not traveling. Essential Functions and Responsibilities: Sells ESIS' people, products and processes within our defined space and marketplace. Identifies, cultivates and sustains both internal/external relationships and partnerships with the insurance brokerage community, consultants and ultimately targeted clients. Actively develops rapports with potential clients and prospects. Develops an extensive pipeline of clients to assure sales goals and objectives are met short and long term. Establishes sales strategies and tactics for their responsible sales territory. Upon sale of a new client is involved in and oversight role in the client implementation process to guarantee a smooth onboarding process. Efficiently researches and analyzes individual prospects operations in order to pinpoint their exact needs, which creates lucrative opportunities for marketing the company's programs. Focuses on identifying resources that may be required to meet each prospect's demands. Harnesses resources to enable timely and accurate responses to RFPs, proposals, and presentations while ensuring appropriate pricing models. Is the lead role in the sales process, subsequent presentations and negotiations. Designs and implements a yearly sales and service plan including identifying new potential client prospects, accurately forecasting and analyzing their needs, and devising a methodology of presenting the company's proficiency in meeting those needs. Negotiates the terms and conditions with new clients to assure a long-term relationship and profitability are achieved. Works within the authority levels granted the position and works effectively with management and other ESIS leaders to assure legal and compliance needs are followed. Meets and/or exceeds one's stated annual regional sales goals and objectives Bachelor's degree in marketing, finance or business preferred. Strong understanding of insurance, risk management and claims management services. Prior Third Party Administrator (TPA) experience preferred. Sales or business development experience required. Demonstrated pattern of achieving results. Business savvy with a profit and efficiency orientation. Excellent oral and written communication skills. Demonstrated relationship development, negotiation, and presentation skills. Strong collaboration and interpersonal skills. High level of energy and stamina to work and deliver under pressure. Ability and willingness to travel (50%). Understanding the importance and impact of sales strategy on business results. Strong Excel and analytical skills to track and analyze data. Knowledge of Sales Force a plus. The base salary range for the role is $102,000 to $168,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- and post-loss services.

Chubb is currently seeking a Workers' Compensation Medical Only Claim Examiner for our West Coast/Pacific region. The successful applicant will be handling claims from California. The position will report and reside in our Los Angeles, CA office. Duties & Responsibilities: Handles all aspects of workers' compensation medical only claims from set-up to case closure ensuring strong customer relations are maintained throughout the process. Review and assess new medical-only claims to determine eligibility and coverage under workers' compensation policies and complete coverage match where necessary. Conducts initial and ongoing investigations, obtaining facts and takes statements as necessary, with insured, claimant and medical providers. Evaluates the facts gathered through the investigation to determine compensability of the claim or if additional investigation for AOE/COE investigation. Coordinate and authorize appropriate medical treatment for injured workers, ensuring timely and effective care. Sets timely reserves within authority limits for medical and expenses and recommends reserve changes to Team Leader throughout the life of the claim. Reviews the claim status at regular intervals and makes recommendations to Team Leader to discuss problems and remedial actions to resolve them. Prepares and submits to Team Leader unusual or possible undesirable exposures when encountered. Controls and directs vendors, telephonic cases managers, and use all medical cost containment programs. Complies with customer service requests including Special Claims Handling procedures, file status notes and claim reviews. Files workers' compensation forms and electronic data with states to ensure compliance with statutory regulations. Works with in-house Technical Assistants, Special Investigators, Nurse to exceed customer's expectations for exceptional claims handling service. Always maintains 100%+ closing rate. Timely recommend transfer of claims to lost time status. Maintain detailed and accurate records of all claim activities, including medical reports, correspondence, and payment information. Serve as the primary point of contact for claimants, medical providers, and employers, providing updates and information as needed. Address and resolve any issues or disputes related to medical treatment or claim processing. Technical Skills & Competencies: Preference for prior experience as MO Claim Examiner in workers' compensation as a lost time examiner, or similar examiner experience in short-term / long-term disability, auto personal injury protection / medical injury, or general liability claims. Requires basic knowledge of workers' compensation statutes, regulations, and compliance. Understanding of workers' compensation laws and medical terminology. Exceptional customer service and focus. Ability to openly collaborate with leadership and peers to accomplish goals. Demonstrates a commitment to a career in claims. Exceptional time management and multi-tasking capabilities with consistent follow through to meet deadlines. Use analytical skills to find mutually beneficial solutions to claim and customer issues. Conscientious about the quality and professionalism of work product and relationships with co-workers and clients. Willing to take ownership and tackle obstacles to meet Chubb's quality standards for service, investigation, reserving, inventory management, teamwork, and diversity appreciation. Superior verbal and written communication skills. High school diploma or equivalent; some positions may require an associate's or bachelor's degree in a related field. Experience, Education & Requirements: Experience working in a customer focused, fast-paced, fluid environment Experience utilizing strong communication and telephonic skills Prior experience requiring a high level of organization, follow-up, and accountability Prior workers' compensation claim handling experience or other similar type of claim handling experience is preferred (healthcare, short-term / long-term disability, auto personal injury protection / medical injury, or general liability). Proficiency with Microsoft Office Products If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $42,100 to $71,600. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Job Opportunity: Senior Premium Auditor We are currently seeking a Senior Premium Auditor with a strong and extensive background in completing Workers' Compensation and General Liability audits for construction risks. This role involves collaboration with a managing general agent (MGA), audit processing centers, various departments within Chubb, and third-party vendors. The position is primarily remote, with audits completed through a remote physical audit process. However, onsite physical audits may be required as necessary. While preference is given to candidates residing in California, we welcome applications from individuals regardless of their location. Responsibilities: Manage all aspects of field scheduling and inventory management. Resolve audit questions, disputes, and assist with rating bureau criticisms. Build and maintain productive, professional relationships with producers and customers to ensure high-quality audit services. Performance will be evaluated based on productivity, time service, technical quality, and interpersonal communication. Provide feedback and conduct quality reviews for third-party vendors as needed. Ensure compliance with established Chubb audit guidelines. Collaborate with internal premium audit staff, managing general agents (MGA), and other Chubb business units. Required Skills: Proficiency in analyzing electronic payroll information. Comprehensive knowledge of Workers' Compensation statutory rules and requirements across all 50 states. Familiarity with accounting records and bookkeeping methods. Intermediate to advanced expertise in Microsoft Excel, including pivot tables, formulas (relative and absolute), VLOOKUP, ranges, and more. Strong verbal and written communication skills, with the ability to explain audit requirements to insureds or risk managers effectively. Excellent time management skills to meet deadlines while managing multiple assignments simultaneously. Self-discipline to work independently with minimal supervision while keeping relevant parties informed. Initiative and self-motivation to manage inventories effectively. Ability to work both independently and collaboratively as part of a team. Consistently interact with others in a positive, respectful, and professional manner. Commitment to upholding the highest ethical standards in all job responsibilities. Experience and Education: At least five (5) years of experience delivering premium audit services to construction accounts. Knowledge of casualty insurance; professional insurance designations such as APA or CPCU are a plus. A four-year college degree or equivalent business experience in the Premium Audit field. Proficiency in Microsoft Office Suite and other business-related software applications. Chubb Individual Contributor Competences Problem Solving: Takes an organized and logical approach to addressing problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to identify root causes and develop insights. Continuous Learning: Demonstrates a commitment to expanding expertise, developing new skills, and growing professionally. Actively seeks opportunities to learn and deepen technical knowledge. Embraces challenging assignments that foster professional growth. Initiative: Exceeds expectations by taking ownership of tasks and meeting objectives with minimal supervision. Demonstrates self-motivation and a willingness to go the extra mile. Seizes opportunities to make a positive impact. Adaptability: Adjusts personal efforts in response to changing circumstances. Receptive to new ideas and approaches. Effectively prioritizes competing demands and navigates uncertainty with confidence. Results Orientation: Executes plans effectively, drives for results, and takes accountability for outcomes. Perseveres in challenging situations and capitalizes on opportunities. Takes full responsibility for achieving desired results. Values Orientation: Upholds Chubb's values and consistently acts with integrity. Builds trust through honesty and professionalism. Fosters collaboration within teams and across the organization, embodying the “One Chubb” mindset. The pay range for the role is $ 81,100-$137,800.The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

The A&H Business Development Manager will play a critical role in developing and executing sales strategies to achieve revenue goals and drive market expansion within the Pacific North region for retail products (Business Travel Accident, Scholastic, Participant Accident). This position involves collaborating with the regional underwriting team and manager, nurturing internal and external stakeholder relationships, and identifying growth opportunities. The ideal candidate will be a strategic thinker with a proven track record in sales and a deep understanding of the insurance industry. Job Description: Responsible for generating new business leads, building relationships, and promoting various A&H insurance products and services in partnership with Regional A&H Manager and underwriting team. Develop and implement strategic sales and distribution plans to achieve sales targets, maximize revenue, build robust and adequate pipeline to achieve plan and expand our market presence in the A&H marketplace and across Chubb clients. Regular and routine reporting on pipeline, target progression and sales metrics. Identify new market opportunities, emerging trends, and potential clients to develop effective sales strategies and enhance our competitive edge. Build and maintain strong relationships with key stakeholders, including clients, brokers, and insurance partners, to foster mutual trust and ensure successful collaborations. Coordinate with Underwriting to develop and communicate client proposals, negotiating terms, and closing high-value contracts, ensuring timely communication. Collaborate with other departments, such as Underwriting, Claims, Regional Distribution and Marketing, to ensure seamless communication and alignment of business objectives, leveraging cross-functional resources to achieve sales targets. Stay updated with industry trends, competitor activities, and regulatory changes affecting the insurance space, and share related insights with the team to further strengthen our market position. Prepare and present strategic sales reports, forecasts, and budgets to senior management, highlighting areas for improvement, growth potential, and sales performance metrics. Continuously evaluate and improve sales processes, tools, and systems to streamline operations, enhance productivity, and maximize overall efficiency. Uphold the company's values and ethical standards, ensuring compliance with all relevant laws, regulations, and policies governing insurance sales operations. Build a positive and motivating work environment that encourages teamwork, innovation, and a customer-centric approach within the sales team. Bachelor's degree in Business Administration, Sales, or a related field. Proven track record of successful sales activity in the insurance industry, with a minimum of 3 years of relevant sales experience. Strong knowledge of insurance products, services, and market trends, including a comprehensive understanding of underwriting and claims processes. Demonstrated ability to develop and execute successful sales strategies, achieve revenue targets, and drive business growth. Excellent communication, negotiation, and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels. Analytical mindset, with the capability to interpret data, identify trends, and make informed decisions to drive sales performance. Proactive and highly organized, with the ability to prioritize multiple initiatives and meet deadlines in a fast-paced, deadline-driven environment. Existing network and contacts within the insurance industry is highly desirable. Proficiency in relevant sales software and Microsoft Office Suite. The pay range for the role is $100,800 to $171,400. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

The Underwriting Account Representative (UAR) is responsible for supporting the underwriting process for New & Renewal Chubb Customers for multiple lines of insurance coverages, including property, casualty, workers compensation, excess lines and automobile coverages. This position is also accountable for collaborating with team members to achieve growth, profit, service and producer/client management goals for an assigned book of business in the middle market segment of Commercial Insurance. The UAR will gather and analyze account information, interpret, and translate data into rating and issuance instructions and utilize federal and state compliance and regulatory rules to comply with corporate pricing strategies. In partnership with the Underwriter, the UAR will be assisting with binding/issuance of New and Renewal business and appropriate documentation of the file. The ideal candidate must possess the following skills: PC Skills: knowledge of Microsoft Office, Microsoft Word and Excel, Adobe Acrobat, and Internet navigation Excellent verbal and written communication skills Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external partners in a multi-cultural environment. Proven analytical skills and mathematical aptitude (arithmetic, algebra and basic accounting principles) Strong business acumen and critical thinking skills which lead to confident decision making Ability to learn quickly, prioritize work, and perform within time constraints. Strong time and desk management skills and detail orientation will aid the candidate in meeting or exceed the established business goals. Basic knowledge of underwriting principles and policy forms is a plus Ability to work independently within a team/group environment with ability to collaborate with others. Ability to adapt to fast paced environment Education and Experience: Associates Degree or equivalent, 4-Year degree preferred Minimum of 1-2 years relevant insurance experience will be considered. The pay range for the role is $43,700 to $74,200. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb is currently seeking a Workers' Compensation Claim Technical Assistant for our West Region. The successful applicant will be providing advanced technical support to our claim representatives and examiners for multiple jurisdictions. This position offers a hybrid work schedule with a minimum of 3 days per week working from the Los Angeles Office. Duties & Responsibilities: When necessary, assist with contacts for examiner so that appropriate compensability decisions can be made. Maintain active file diaries to ensure delegated tasks are completed. Understand jurisdictional benefit rates and payment deadlines to ensure compliance with state timeframes. Accurate documentation of claim activity within file notes. Produce quality documentation in an accurate and timely manner i.e., benefit notices, nurse and legal referrals, record requests, settlement documents. Respond timely and appropriately to internal and external customers on claim related issues. Adhere to state regulations for assigned states. Adhere to Best Practice guidelines. Collaborate with appropriate resources to timely resolve issues. Collaborate with peers in region to ensure adequate coverage during vacations or absences. Organize, summarize, and update materials as needed (e.g., legal pleadings, deposition transcripts, financial documents, etc.). Technical Skills & Competencies: Superior customer service showcasing verbal, written, and interpersonal skills. Aptitude for evaluating, analyzing, and interpreting information. Effective time management skills which demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments. Adaptability to constantly evolving environments and demonstrable flexibility which meets or exceeds a state requirement or a customer's expectation. Ability to work independently and efficiently while performing defined functions with minimal errors. Basic understanding of the Workers' Compensation and claim handling processes. Proficient computer skills and extensive knowledge of the Microsoft suite of Office products including Outlook, Word, Excel, and PowerPoint; Adobe Acrobat; and knowledge of state EDI systems a plus. Experience, Education & Requirements: Prior clerical and technical experience in researching and indexing data are preferred but not required. Proficiency with Microsoft Office Products. Experience in a fast paced, fluid environment. Strong communication and telephonic skills. Knowledge of medical terminology is a plus but not required. Knowledge of bill processing is a plus but not required. Knowledge of claim handling is a plus but not required. College degree in any area of study is preferred. If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $39,800 to $67,600. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb is currently seeking a highly motivated and outgoing Life Sciences Manager to lead our Pacific South Life Sciences underwriting team. The Life Sciences Manager is responsible for managing a team of underwriters, understanding and managing risks, meeting or exceeding business unit service standards, building or improving trading partner relationships, and demonstrating sound underwriting discipline. Candidate must be willing and able to travel within the territory approximately 25% of the time. Responsibilities: Exceed Life Science property and casualty business plan by managing a team of underwriters with a focus on production, underwriting and maintenance of new and renewal accounts. Responsible for establishing and cultivating business relationships with brokers and clients within the assigned territory to ensure the continued flow of new business opportunities. Establish working relationships with the Commercial Insurance Managers, Branch Managers, and Regional Commercial Insurance Manager to contribute to the overall growth of Commercial Insurance in the region and execute on coordinated strategies and initiatives. Evaluate, select, underwrite, price, quote and maintain new and renewal business. Work with the team of underwriters to develop and implement marketing plans with brokers and clients in territory. Retain accounts through active participation in Chubb Stewardship and Enterprise Account process. Participate in product line projects as required. Forecast monthly production and annual plan and pipeline to manager. 5-7 years commercial Life Science property and casualty experience Management experience is strongly preferred. Superior communication, interpersonal and negotiating skills. Solid knowledge of commercial underwriting with the ability to analyze risks, adhere to underwriting strategies, and prioritize the gathering of underwriting data. Demonstrated technical expertise and product specific knowledge with experience handling Life Science business. Strong analytical skills including financial analysis. Strong interpersonal and communication skills. Ability to effectively interact with both internal and external business partners. Ability to be creative and adaptable in a changing business environment. The pay range for the role is $171,100 to $231,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb is currently seeking a Workers' Compensation Lost Time Senior Claim Examiner for our West Coast/Pacific region. The successful applicant will be handling claims from California. The position will report and reside in our Los Angeles, CA office. Duties & Responsibilities: Handles all aspects of workers' compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process. Reviews claim and policy information to provide background for investigation. Conducts 3-part ongoing investigations, obtaining facts and taking statements as necessary, with insured, claimant and medical providers. Evaluates the facts gathered through the investigation to determine compensability of the claim. Informs insureds, claimants, and attorneys of claim denials when applicable. Prepares reports on investigation, settlements, denials of claims and evaluations of involved parties, etc. Timely administration of statutory medical and indemnity benefits throughout the life of the claim. Sets reserves within authority limits for medical, indemnity and expenses and recommends reserve changes to Team Leader throughout the life of the claim. Reviews the claim status at regular intervals and makes recommendations to Team Leader to discuss problems and remedial actions to resolve them. Prepares and submits to Team Leader unusual or possible undesirable exposures when encountered. Works with attorneys to manage hearings and litigation Controls and directs vendors, nurse case managers, telephonic cases managers and rehabilitation managers on medical management and return to work initiatives. Complies with customer service requests including Special Claims Handling procedures, file status notes and claim reviews. Files workers' compensation forms and electronic data with states to ensure compliance with statutory regulations. Refers appropriate claims to subrogation and secures necessary information to ensure that recovery opportunities are maximized. Works with in-house Technical Assistants, Special Investigators, Nurse Consultants, Telephonic Case Managers as well as Team Supervisors to exceed customer's expectations for exceptional claims handling service. Technical Skills & Competencies: Lost Time Claim Examiner position with prior experience in workers' compensation as a lost time examiner, or similar examiner experience in short-term / long-term disability, auto personal injury protection / medical injury, or general liability claims. Requires basic knowledge of workers' compensation statutes, regulations, and compliance. Ability to incorporate data analytics and modeling into daily activities to expedite fair and equitable resolution of claims and claim issues. Exceptional customer service and focus. Ability to openly collaborate with leadership and peers to accomplish goals. Demonstrates a commitment to a career in claims. Exceptional time management and multi-tasking capabilities with consistent follow through to meet deadlines. Use analytical skills to find mutually beneficial solutions to claim and customer issues. Ability to prepare and make exceptional presentations to internal and external customers. Conscientious about the quality and professionalism of work product and relationships with co-workers and clients. Willing to take ownership and tackle obstacles to meet Chubb's quality standards for service, investigation, reserving, inventory management, teamwork, and diversity appreciation. Superior verbal and written communication skills. Experience, Education & Requirements: Experience working in a customer focused, fast-paced, fluid environment Experience utilizing strong communication and telephonic skills Prior experience requiring a high level of organization, follow-up, and accountability Prior workers' compensation claim handling experience or other similar type of claim handling experience is required (healthcare, short-term / long-term disability, auto personal injury protection / medical injury, or general liability). Prior insurance, legal or corporate business experience is a plus but not required AIC, RMA, or CPCU completed coursework or designation(s) is a plus but not required Proficiency with Microsoft Office Products Knowledge of medical terminology is required Knowledge of bill processing is required Certification to handle CA Workers Compensation claims is required Experience handling claims in the states of CO, UT, NV and AZ preferred If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $62,200 to $105,800. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb is currently seeking a Workers' Compensation Senior Claims Director for our West Region. The successful applicant will be managing high complexity California claims, ensuring all aspects of regulatory compliance and best practices are met. This position requires a hybrid work schedule with a minimum of 3 days per week working from the Los Angeles Office. Duties & Responsibilities: Display advanced claim handling skills on claim investigation, reserving, medical, disability and litigation management, case resolution and settlement strategies. Accurate documentation of claim activity within file notes. Ensure quality documentation is produced in an effective and timely manner, e.g., benefit notices, nurse and legal referrals, record requests, settlement documents. Respond timely and appropriately to internal and external customers on claim related issues. Adhere to Best Practice guidelines. Utilization of advanced analytics and metrics to manage claims efficiently and effectively within the region. Understand jurisdictional compliance requirements and ensure the region is meeting or exceeding the standards, providing feedback when warranted. Demonstrate highly developed analytical, problem-solving and negotiation skills. Develop and maintain strong business relationships with internal and external customers to enhance Chubb's brand in the marketplace. Partner with underwriting, claims business consultants, and claims teams to enhance and manage marketing initiatives and customer service commitments. Exhibit strong business acumen to internal and external customers by providing accurate guidance on statutes, regulations, coverages, and service issues. Effectively control the use, work product, and expenses of outside vendors. Positively influence the team environment to maintain a high level of employee engagement. Technical Skills & Competencies: Superior customer service showcasing verbal, written, and interpersonal skills. Aptitude for evaluating, analyzing, and interpreting information. Effective time management skills which demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments. Adaptability to constantly evolving environments and demonstrable flexibility which meets or exceeds a state requirement or a customer's expectation. Ability to work independently and efficiently while performing defined functions with minimal errors. Advanced understanding of Workers' Compensation and claim handling processes. Proficient computer skills and extensive knowledge of the Microsoft suite of Office products including Outlook, Word, Excel, and PowerPoint, and Adobe Acrobat. Experience, Education & Requirements: College Degree or equivalent experience preferred. Minimum of 7 years of experience directly handling California Workers' Compensation lost time claims required. Current with California WC Adjuster continuing education requirements. Experience in a fast paced, fluid environment. Strong communication and telephonic skills. Proficiency with Microsoft Office Products If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $100,000 to $169,900. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

The A&H Business Development Manager will play a critical role in developing and executing sales strategies to achieve revenue goals and drive market expansion within the Pacific North region for retail products (Business Travel Accident, Scholastic, Participant Accident). This position involves collaborating with the regional underwriting team and manager, nurturing internal and external stakeholder relationships, and identifying growth opportunities. The ideal candidate will be a strategic thinker with a proven track record in sales and a deep understanding of the insurance industry. Job Description: * Responsible for generating new business leads, building relationships, and promoting various A&H insurance products and services in partnership with Regional A&H Manager and underwriting team. * Develop and implement strategic sales and distribution plans to achieve sales targets, maximize revenue, build robust and adequate pipeline to achieve plan and expand our market presence in the A&H marketplace and across Chubb clients. * Regular and routine reporting on pipeline, target progression and sales metrics. * Identify new market opportunities, emerging trends, and potential clients to develop effective sales strategies and enhance our competitive edge. * Build and maintain strong relationships with key stakeholders, including clients, brokers, and insurance partners, to foster mutual trust and ensure successful collaborations. * Coordinate with Underwriting to develop and communicate client proposals, negotiating terms, and closing high-value contracts, ensuring timely communication. * Collaborate with other departments, such as Underwriting, Claims, Regional Distribution and Marketing, to ensure seamless communication and alignment of business objectives, leveraging cross-functional resources to achieve sales targets. * Stay updated with industry trends, competitor activities, and regulatory changes affecting the insurance space, and share related insights with the team to further strengthen our market position. * Prepare and present strategic sales reports, forecasts, and budgets to senior management, highlighting areas for improvement, growth potential, and sales performance metrics. * Continuously evaluate and improve sales processes, tools, and systems to streamline operations, enhance productivity, and maximize overall efficiency. * Uphold the company's values and ethical standards, ensuring compliance with all relevant laws, regulations, and policies governing insurance sales operations. * Build a positive and motivating work environment that encourages teamwork, innovation, and a customer-centric approach within the sales team. * Bachelor's degree in Business Administration, Sales, or a related field. * Proven track record of successful sales activity in the insurance industry, with a minimum of 3 years of relevant sales experience. * Strong knowledge of insurance products, services, and market trends, including a comprehensive understanding of underwriting and claims processes. * Demonstrated ability to develop and execute successful sales strategies, achieve revenue targets, and drive business growth. * Excellent communication, negotiation, and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels. * Analytical mindset, with the capability to interpret data, identify trends, and make informed decisions to drive sales performance. * Proactive and highly organized, with the ability to prioritize multiple initiatives and meet deadlines in a fast-paced, deadline-driven environment. * Existing network and contacts within the insurance industry is highly desirable. * Proficiency in relevant sales software and Microsoft Office Suite. The pay range for the role is $93,700 to $159,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb is currently seeking a Workers' Compensation Technical Assistant for our West Coast/Pacific region. The successful applicant will have experience in California Workers' Compensation space assisting Medical Only and Lost Time adjusters. The position will report and reside in our Los Angeles, CA office. Description: When necessary, help the examiner make appropriate compensability decisions by assisting with contacts. Ensure the completion of delegated tasks by maintaining active file diaries. Understand jurisdictional benefit rates and payment deadlines to ensure compliance with state timeframes. Complete benefit notices timely and accurately. Accurate documentation of claim activity is within the file notes. Produce quality documentation in an accurate and timely manner, i.e., benefit notices, nurse and legal referrals, record requests, and settlement documents. Respond timely and appropriately to internal and external customers on claim-related issues. Adhere to state regulations for AZ, CA, CO, and UT. Adhere to Best Practice guidelines. Collaborate with appropriate resources to timely resolve issues. Manage an inventory of direct-handle pension and/or lifetime medical files. Collaborate with peers in the Region to ensure adequate coverage during vacations or absences. Technical Skills & Competencies: Superior customer service showcasing verbal, written, and interpersonal skills. Aptitude for evaluating, analyzing, and interpreting information. Effective time management skills demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments. Adaptability to constantly evolving environments and demonstrable flexibility that meets or exceeds a state requirement or a customer's expectation. Ability to work independently and efficiently while performing defined functions with minimal errors. Basic understanding of the Workers' Compensation and claim handling processes. Proficient computer skills and extensive knowledge of the Microsoft suite of Office products, including Outlook, Word, Excel, and PowerPoint; knowledge of state EDI systems and/or familiarity with CA Workers Compensation terminology are a plus. Experience, Education, & Requirements: Prior clerical and technical experience in researching and indexing data is preferred but not required. Proficiency in using Microsoft Office Products Experience in a fast-paced, fluid environment Strong communication and telephonic skills Knowledge of medical terminology is a plus but not required. Knowledge of bill processing is a plus but not required. Knowledge of claim handling is a plus but not required. If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $39,300 to $66,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Under the direction of the Environmental Manager, execute business unit strategy for the Pacific South Region. As a member of the regional Environmental team, contribute to profitable underwriting results through selection, development, servicing and underwriting of environmental Premises Pollution Liability and Contractor's Pollution Liability business. This position is responsible for contributing to profit and production goals, meeting branch administrative standards, and being an active participant on the regional team. The position requires extensive marketing and collaboration with other Chubb business units located in Chubb's Los Angeles, CA; Newport Beach, CA; San Diego, CA; and Phoenix, AZ branches. Major Duties & Responsibilities include but are not limited to: Determine terms, conditions and pricing using approved rating plans, underwriting guidelines and within authority levels Handle accounts and portfolio of business within underwriting authority Adhere to all underwriting standards and guidelines as outlined by the Division including all applicable Underwriting Guidelines, Authorities and Position Papers Adhere to guidelines for accurate and timely policy issuance, accurate premium booking and billing, manuscript form and endorsement processes, and file construction and documentation Document underwriting files thoroughly and accurately Solicit new and renewal submissions from agents and brokers Execute regional marketing and sales strategies including prospecting, cross sell and upsell initiatives Work collaboratively with Regional Manager, Underwriters, Underwriting Associates and other unit and region colleagues Local and regional agency and broker travel 1-3 Years underwriting experience, environmental consulting/engineering or other applicable business/ analytical role. Bachelor's Degree Desired Qualifications: Bachelor's degree; many majors will be considered to include Environmental Engineering, Environmental Science, Geology, Risk Management, Economics, Business as well as other related business/ analytical fields. Prior work experience (including summer, part time or internships) within the environmental field preferred 2 to 5 years of environmental underwriting, property & casualty underwriting, or consulting experience is preferred. Knowledge of insurance concepts, practice, environmental regulations, and procedures is desirable MS Office experience, including Word, Excel, and Outlook Demonstrated skills in: Critical thinking Oral and written communication skills Influencing both formally and informally Articulating a message / point of view in presentation and in writing The pay range for the role is $70,000 to $105,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Our Chubb Associate Program is a great starting point for individuals seeking an entry-level role in the insurance industry. As an underwriting professional, you'll have the chance to use advanced tools to determine what risks Chubb can help cover. You will be able to take difficult situations and exposures and help people and businesses face them with confidence. At the end of each workday, you'll be able to take pride in helping deliver peace of mind to people and teams who really appreciate it! Our Chubb Associate Underwriting roles offer growth opportunities and serve as a foundation for a career in insurance, while being supported by our experienced team members. By joining the Chubb Associate Program, you will be part of a cohort of top early career talent who will participate in a robust, comprehensive technical and experiential learning journey. Our two-year program is designed to accelerate your development, enhance your network, support you in reaching your career goals and enable you to contribute to the future success of Chubb. As a Chubb Associate, you will be in a full-time position within a specific line of business, and you will experience: Challenging assignments and the opportunity to contribute to the results of a team. Collaborative learning and group assignments with your cohort to help gain broader organizational understanding. Technical training to develop an understanding of our industry and deepen your skill level within your chosen discipline. Personalized development opportunities to help your immersion into a professional work environment and support your career goals. Executive engagement allowing you the opportunity to network and learn from Chubb's thought leaders. Mentoring support from your manager and former Chubb Associates to help you navigate through professional situations Bachelor's degree required (multiple majors will be considered). GPA of 3.0 or above required. Preferred prior work experience, including but not limited to summer jobs, part-time roles, or internships. Preferred leadership experience, including but not limited to work, involvement in community service, athletics, clubs, or other activities. Sponsorship, now or in the future, is not available for this role. Applicants must be legally authorized for employment in the U.S. without need for current or future employment-based sponsorship. The pay range for the role is $60,000 to $75,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers site. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

PRS Business Development Manager (BDM) Irvine or Los Angeles, California Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions. Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles. Chubb Personal Risk Services is seeking a Business Development Manager (BDM) for our Southern California territory. The BDM position is responsible for overall agency relationship management including new client acquisition and renewal client management for assigned tier 1 and 2 agents and brokers including key Cornerstone agency partners. The BDM's territory consists of nearly $90 million total written premium and will need to conduct agency field visits to their assigned agents and brokers from two Chubb branches - Newport Beach (Irvine), and Los Angeles, with the largest concentration being in the Orange and Los Angeles County area. The position will be based within the defined geography, with a preference for the candidate to live near a Chubb Regional or Branch Office (Irvine or Los Angeles, California). The BDM will report directly to the Southern California AVP, Personal Lines Manager. Key Responsibilities: Develop agency assessments and business plans with assigned independent agencies designed to grow new business from new clients as well as retention and cross selling of existing clients. Identify new clients with annual premium of $5,000 to $250,000+ through effective pipeline development, account pre-qualification and territory analysis/management, ultimately leading to closing deals. Responsible for new and existing client quote follow up and quote optimization with agents. Renewal retention management by demonstrating the ability to position rate and exposure changes with value-based selling techniques. Premier account segment new and renewal table set best practice. Cross-sell and upselling of existing clients via account rounding initiatives. Provide support to assigned agencies including: Agency training to understand Chubb's products, services and competitive advantages. Product and service enhancements and rate changes. Address and respond to agency inquiries specific to billing, policy services, systems, BORs, commissions, claims, agency coding/licensing and the like. Coordinate home office initiatives and marketing campaigns that are new and renewal customer oriented, including attendance at associated events. Adhere to a disciplined sales process to ensure consistent execution of best practices, including Salesforce documentation. Book management including analysis of results to identify agency specific and territory trends. Develop and maintain trusted agency relationships primarily through in person travel. Participate in internal meetings and report on results as appropriate. Work with agents and underwriting on new clients, retention and cross selling. Collaborate and interact with Sales, Underwriting, Risk Consulting, Product, Claims and Branch Administration. Results Orientation : Proven track record of sustained high sales performance and achievement with an ability to drive results and innovate in a fast- paced environment by: Recognizing and capitalizing on opportunities Distinguishing what results are important with a focus on achieving high-payoff activities and goals Challenging self and others to do better without minimizing accomplishments Identifying critical success factors to accomplish desired results and develop plans to achieve them Ensuring goals and objectives are measurable and focus on goals not activities Continually looking for ways to change and improve processes to create improved business results. Adaptability : Agile learner who can quickly absorb information and apply it to current business situations by: Responding well to change Handling multiple demands/priorities Adapting to best fit with situation at hand Handling conflict effectively Developing new skills quickly Accepting new responsibilities willingly Customer Engagement : Delivers end to end customer engagement that leads to measurable revenue growth by: Building rapport quickly and finding common ground Establishing trust and credibility through timely delivery of commitments Leveraging goodwill to gain larger share of wallet Allocating resources to maximize business potential Analyzing data with the goal of discerning useful information that informs conclusions and supports fact based decision-making Problem Solving : Identifies/reacts to problems and opportunities, produces alternatives and implements viable solutions by: Responding to, and resolving, inquiries in a timely manner Engaging appropriate resources to resolve problems and following through to conclusion Simplifying complexity by breaking down issues into manageable parts Looking beyond the obvious to get at root cause Developing insight into problems, issues and situations Sales Acumen : Leverage market, business and technical knowledge and insights by: Possessing a big picture perspective and detailed operational understanding of own area of responsibility Employing a disciplined sales process to ensure consistent execution of best practices (agency assessments drive pipeline management, business plans set goals and drive execution of tactics, effective agency travel advances new business activities/results, etc.) Effective utilization of Salesforce to view dashboard information, review open opportunities and add updates, run agency financial reports and summarize agency travel Intrinsic curiosity paired with effective questioning and active listening skills Strong negotiation, leveraging and value-based selling skills Influence Management : Influence and inspire others by: Communicating effectively and passionately about Chubb/Personal Risk Services Successfully persuading, convincing, and influencing others on “why Chubb” Anticipating and preparing for how others will react and overcome obstacles/resistance Leveraging agency relationships to close deals Education and Experience: Bachelor's degree or equivalent work experience Minimum of 3 years of personal lines sales, marketing, underwriting, claims, risk consulting or agency experience Experience selling to high net worth clients preferred The pay range for the role is $95,000 to $137,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb is seeking a Claim Director to handle claims in the Employment Practices Liability group. The Claim Director, under appropriate direction from the manager, investigates and settles employment claims promptly, equitably and within established best practices guidelines. This non-remote position is based in our Los Angeles, CA office will report to the Assistant Vice President of EPL Claims. This is not a remote role. This is not your average Claims role. When you think of a job handling insurance claims, you may think about storm damage or auto accidents. Or maybe a large stack of paper? A career in Employment Practices Liability exposes you to emerging issues in the workplace that have been and remain at the center of national and global media. Issues such as the Me Too movement, Racial Injustice and Covid. In this paperless environment, you will use your analytical skills to resolve workplace claims. We will teach you about Employment Law, contracts and claims. You will use your influence skills and knowledge to partner with defense counsel and our insureds in resolving discrimination, harassment and other workplace related claims. The work is interesting. The environment is collaborative. Our Claims Professionals in Employment Practices Liability enjoy the work they do and working with their peers that come from a variety of backgrounds (including Law Enforcement, Human Resources, other disciplines in Claims and Legal, to name a few) and bring different perspectives into the team. Responsibilities after training include: Contribute to a collaborative environment by raising new ideas and demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives. Complete accurate and timely coverage, liability and damage investigations and evaluations on complex Employment Practices Liability insurance policies. Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned claims. Represent the company at meetings with management and business partners, as well as virtually at mediations. Effectively utilize technology systems and tools to track and manage caseload in most efficient and effective manner. Build and maintain productive relationships with internal and external customers, including clients, underwriters and agents. Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management. Assume part of training responsibilities for new claim examiners. Provide coaching and guidance to new claim examiners. Qualifications: BA/BS College Degree. JD is preferred, but not required. 5+ years work experience, handling claims of a comparable complexity or working in a legal position. Prior EPL preferred. Prior Financial Lines work preferred. Excellent verbal and written communication skills. A personal commitment to superior performance that adds value to our company. Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external customers. An aptitude for evaluating, analyzing, and interpreting technical information. Sound decision making skills. Proven ability to work independently as well as part of a team. Must demonstrate a high level of initiative and leadership skills. Excellent time management, problem solving, and organizational skills are required. An ability to adapt to new ideas and situations. A willingness to use creative thinking to overcome obstacles and an ability to develop creative approaches to solving customer problems. Additional Requirements: Training: Chubb managers, claim examiners and defense counsel provide a combination of classroom and on-the-job training to ensure our Claim Examiners are prepared to assume full claim handling responsibilities. The training will involve a wide range of knowledge and skill development, including: Cultivating relationships with internal clients (e.g. underwriters) Developing the ability to analyze initial claim reports Developing an understanding of the legal system Understanding how to effectively investigate and document findings Understanding Chubb's products to appropriately determine coverage Learning to interpret and apply insurance contracts Learning how to negotiate settlements If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $72,400 to $123,100. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.