Scheduling Specialist jobs at FM Global

- 355 jobs

Substance Abuse Specialist
VNS Health 4.1
New York, NY jobs
Licensed Behavioral Health Clinicians provide supportive counseling, advocacy, education, and care management to help patients and their families navigate mental illness, access community resources, and manage symptoms to help them remain safely in the community This is a senior, master's level, licensed social services role that provides direct care as part of a team. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. VNS Health Behavioral Health team members provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. What We Provide Attractive sign-on bonus and referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Utilizes approved assessments to identify clients/members needs and family needs; develops initial and ongoing clinical plan of care. Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances Performs and maintains effective care management for assigned caseload of clients/members. Leads the care coordination for complex psychiatric clinical cases. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation Provides supportive counseling and/or supportive therapy as well as ongoing mental health services Collaborates and refers to appropriate agencies as required. Addresses any client/member concerns to ensure satisfaction with overall services provided and uses motivational interviewing techniques to foster behavioral changes Develops inventory of resources that meet the clients/members needs as identified in the assessment Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary Assists clients/members and/or families in the development of a sustainable network of community-based supports, utilizing identified strengths and tools designed to prevent future participant crises and/or reduce the negative impact if a crisis does occur Participates in initial and ongoing trainings as necessary to maintain and enhance clinical and professional skills Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements Participates and consults with team supervisor in case conferences, staff meetings, utilization review and discharge planning meetings to determine if client/member requires an alternate level of care or is appropriate for discharge Participates in 24/7 on-call coverage schedule and performs on-call duties, as required Acts as liaison with other community agencies Provides short term counseling (coping skills, trauma informed, decision making) and Risk Health Assessment/Safety Planning Collects and reports data, as required while adhering to productivity standards Leads and participates in “Network Meetings” with client, client/ member's personal support network and other team members using the Open Dialogue Model Qualifications Master's Degree in Social Work, Psychology, Mental Health Counseling, Family Therapy or related degree Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required Effective oral/written/interpersonal communication skills required Bilingual skills may be required as determined by operational needs License and current registration to practice as a Mental Health Counselor, Marriage and Family Therapist , Social Worker, Clinical Social Worker or related license in New York State Valid NYS ID or NYS driver's license may be required as determined by operational needs. Pay Range USD $63,800.00 - USD $79,800.00 /Yr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
$63.8k-79.8k yearly 2d ago
Insurance Specialist I - Corporate Patient AR Mgmt - Full Time
Guthrie 3.3
Towanda, PA jobs
Responsible for non‐complex electronic and paper claim submissions to insurance payers. Coordinates required information for filing secondary and tertiary claims reviews and analyzes claims for accuracy, i.e. diagnosis and procedure codes are compatible and accurate. Makes charge corrections or follows up with appropriate parties as needed to ensure billing invoice is correct. Follows up with payers on unresponded claims. Works denied claims by following correct coding and payer guidelines resulting in appeal or charge correction. Teams with Insurance Billing Specialist II and Denial Resolution staff to work projects, request guidance on more complex billing issues and cross training for other payers and tasks. Responds to a variety of questions from insurance companies, government agencies and all Guthrie Medical Group offices. Partners with CRC and other Guthrie departments to field billing inquiries. Answers all correspondence from insurance carriers including requests for supportive documentation. Education, License & Cert: High school diploma required; CPC, CCA, RHIA, RHIT certification in medical billing and coding or Associates degree preferred. Experience: Strong organizational and customer service skills a must. Experience with office software such as Word and Excel required. Previous experience performing in a high volume and fast paced environment. Essential Functions: 1. Works pre‐AR edits, paper claims, reports and work queues as assigned to ensure accurate and timely claim submission to individual payers. Reports possible payer or submission issues. 2. Works closely with a Denial Resolution Specialist or Billing Specialist II mentor to cross train on various payers and tasks to expand insurance billing knowledge and skills. 3. Follows up on rejected and/or non‐responded claims as assigned. Utilizes internal rejection protocols, coding knowledge, reimbursement policies, payer guidelines and other sources in order to research rejections to secure appropriate payment. 4. Provides back up to Central Charge Entry and Cash Applications. Manually enters charges, posts and distributes insurance and patient payments. 5. Promptly reports payer, system or billing issues. 6. Utilizes Epic system functions accurately to perform assigned tasks. Ex: charge corrections, invoice inquiry, billing edits, insurance eligibility. 7. Exports and prepares spreadsheets, manipulating data fields for project work. 8. Identifies and provides appropriate follow up for claims that require correction or appeal. 9. Provides timely resolution of credit balance as identified and/or assigned. 10. Requests adjustments on invoices that have been thoroughly researched and/or were unable to reach payment resolution. Documents support on request forms and performs adjustments within policy guidelines. Other Duties: 1. Provides feedback related to workflow processes in order to promote efficiency. 2. Answers phone calls and correspondence providing request information. Documents action taken and provides appropriate follow up. 3. Acquires and maintains knowledge of and performs within the compliance of the Guthrie Clinic's Corporate Revenue Cycle policies and insurance payer regulations and guidelines. 4. Demonstrates excellent customer service skills for both internal and external customers. 5. Maintains strict confidentiality related to patient health information in accordance with HIPAA regulations. 6. Assists with and completes projects and other duties as assigned.
$34k-47k yearly est. 4d ago
Insurance Specialist I - Corporate Patient AR Mgmt - Full Time
Guthrie 3.3
Sayre, PA jobs
Responsible for non‐complex electronic and paper claim submissions to insurance payers. Coordinates required information for filing secondary and tertiary claims reviews and analyzes claims for accuracy, i.e. diagnosis and procedure codes are compatible and accurate. Makes charge corrections or follows up with appropriate parties as needed to ensure billing invoice is correct. Follows up with payers on unresponded claims. Works denied claims by following correct coding and payer guidelines resulting in appeal or charge correction. Teams with Insurance Billing Specialist II and Denial Resolution staff to work projects, request guidance on more complex billing issues and cross training for other payers and tasks. Responds to a variety of questions from insurance companies, government agencies and all Guthrie Medical Group offices. Partners with CRC and other Guthrie departments to field billing inquiries. Answers all correspondence from insurance carriers including requests for supportive documentation. Education, License & Cert: High school diploma required; CPC, CCA, RHIA, RHIT certification in medical billing and coding or Associates degree preferred. Experience: Strong organizational and customer service skills a must. Experience with office software such as Word and Excel required. Previous experience performing in a high volume and fast paced environment. Essential Functions: 1. Works pre‐AR edits, paper claims, reports and work queues as assigned to ensure accurate and timely claim submission to individual payers. Reports possible payer or submission issues. 2. Works closely with a Denial Resolution Specialist or Billing Specialist II mentor to cross train on various payers and tasks to expand insurance billing knowledge and skills. 3. Follows up on rejected and/or non‐responded claims as assigned. Utilizes internal rejection protocols, coding knowledge, reimbursement policies, payer guidelines and other sources in order to research rejections to secure appropriate payment. 4. Provides back up to Central Charge Entry and Cash Applications. Manually enters charges, posts and distributes insurance and patient payments. 5. Promptly reports payer, system or billing issues. 6. Utilizes Epic system functions accurately to perform assigned tasks. Ex: charge corrections, invoice inquiry, billing edits, insurance eligibility. 7. Exports and prepares spreadsheets, manipulating data fields for project work. 8. Identifies and provides appropriate follow up for claims that require correction or appeal. 9. Provides timely resolution of credit balance as identified and/or assigned. 10. Requests adjustments on invoices that have been thoroughly researched and/or were unable to reach payment resolution. Documents support on request forms and performs adjustments within policy guidelines. Other Duties: 1. Provides feedback related to workflow processes in order to promote efficiency. 2. Answers phone calls and correspondence providing request information. Documents action taken and provides appropriate follow up. 3. Acquires and maintains knowledge of and performs within the compliance of the Guthrie Clinic's Corporate Revenue Cycle policies and insurance payer regulations and guidelines. 4. Demonstrates excellent customer service skills for both internal and external customers. 5. Maintains strict confidentiality related to patient health information in accordance with HIPAA regulations. 6. Assists with and completes projects and other duties as assigned. Pay Range $17.00 - $25.34/hour, DOE
$17-25.3 hourly 1d ago
Scheduler -Home Equity & Origination Services
Servicelink 4.7
Remote
Are you eager to unlock your ultimate career potential in a role focused on creating value for customers every day? ServiceLink, the unsurpassed leader in the mortgage industry, seeks an action-oriented individual with superior attention to detail and accuracy to fill the position of Scheduler. The ideal candidate must possess excellent communication and problems-solving skills as well as a strong desire to provide customers with the highest level of satisfaction. If you thrive in a fast paced environment and seek a career with a company committed to offering high quality learning initiatives and supporting employee goals, this is an exciting time to join and grow with ServiceLink. We encourage you to apply today! Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Schedule appointments with Signing Agents. · Confirm appointments with borrowers in order to meet specific scheduling and signing requirements. · Build and maintain working relationships with team members, management and signing agents. · Montitor the scheduling queue to ensure client turn times are met. · Review special instructions and order notes to ensure appointments are scheduled accurately. · Monitor the scheduling systems to ensure the team is not falling behind. · Working the assigned tasks given for that day. WHO YOU ARE You possess … · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. · The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients. · Excellent verbal and written communication skills. Responsibilities · Enter scheduling requests as necessary · Assign scheduling requests within the company's turn time per client agreement · Sending recruit requests to your managing team within a timely manner · Monitor vendor fees to ensure fee guidelines are being met · Obtain management approval for any fees exceeding the region's fee limit · Adhere to all company policies and procedures · Meet minimum production goals and quality requirements as set by management · Proficient in ServiceLink operating systems and internal search engines · Perform all other duties as assigned Qualifications · High School diploma or equivalent required · Demonstrate good communication and customer service skills · Detail oriented, efficient and organized We can recommend jobs specifically for you! Click here to get started.
$49k-82k yearly est. Auto-Apply 20d ago
Physician Advisory Review - Dental Specialist (Board- Certified) NY
Dane Street 4.2
New York jobs
Dane Street, a leading Independent Review Organization (IRO) and national provider of Utilization Review (UR) services, is seeking Board-Certified Dental Specialists with an active New York dental license to join our panel of clinical reviewers. This is a remote, non-clinical opportunity ideal for dental professionals seeking supplemental income and maximum flexibility while maintaining their clinical practice. Position Overview Specialty: General Dentistry or Dental Subspecialties (e.g., Oral & Maxillofacial Surgery, Endodontics, Periodontics, Prosthodontics) License Requirement: Active, unrestricted New York Dental License Employment Type: Independent Contractor (1099) Location: 100% Remote Compensation: Paid per case (average case takes 15-20 minutes) Scheduling: Set your own availability and case volume Start Timeline: Onboarding and training can be completed in under one week Key Responsibilities Conduct Utilization Reviews to evaluate the medical necessity of requested dental treatments and procedures Review prior authorization and appeal cases based on clinical guidelines and standards of care Provide objective, evidence-based written determinations Use Dane Street's secure, user-friendly online platform No direct patient care or in-person evaluations-advisory role only Qualifications Board Certification in a dental specialty (e.g., Oral Surgery, Endodontics, etc.) Active, unrestricted New York Dental License Current or recent engagement in clinical practice Strong analytical skills and excellent written communication Familiarity with evidence-based guidelines and electronic dental records Why Work with Dane Street? Flexible Schedule: Work anytime, from anywhere Efficient Workflow: Most reviews take just 15-20 minutes No Administrative Burden: We handle all case setup and communication Full Support: Comprehensive onboarding and continuous support Streamlined Tech: Organized case files with integrated guidelines Predictable Deadlines: Most cases due within 1-5 business days Put your dental expertise to work in a rewarding, non-clinical role. Join Dane Street's panel and help shape high-quality, evidence-based dental care decisions-on your own terms.
$99k-166k yearly est. Auto-Apply 60d+ ago
Patient Scheduling Specialist II
PCA Medical Group 4.3
Costa Mesa, CA jobs
**This position requires candidates to be located within reasonable commuting distance to Costa Mesa, CA. Training will be conducted on-site, with periodic visits required after training. The Patient Scheduling Specialist II builds on foundational scheduling skills and handles more complex patient interactions. This role is responsible for coordinating multi-provider schedules, verifying insurance benefits, and addressing scheduling issues with greater independence. PSS II may also mentor new hires and support daily operations. Note: This position will follow a hybrid training model during the first ninety (90) days of employment, requiring a combination of in-office and remote work. After the initial training period, the position will transition to a remote role. However, business needs may require adjustments, and team members must maintain the flexibility to report to the office when requested. Duties/Responsibilities: · Answer phones and greet patients courteously and respectfully. · Schedule and reschedule appointments for consultations, procedures, and follow-ups. · Verify and update basic patient demographic and insurance information. · Provide appointment instructions to patients in a clear and friendly manner. · Maintain accurate and confidential patient records in the scheduling system. · Communicate schedule updates with clinics and other departments as needed. · Participate in initial training and ongoing development sessions. · Meet basic productivity expectations for call handling and documentation. · Coordinate appointments across multiple physicians and departments. · Provide insurance verification and preliminary benefit information. · Create accurate price estimates and communicate them to patients. · Troubleshoot and resolve basic scheduling conflicts or escalations. · Assist with onboarding and mentoring of new staff. · Monitor schedules for efficiency and proactively address gaps or overlaps. · Contribute to process improvement by identifying workflow issues. · Meet or exceed performance benchmarks in accuracy and productivity. Qualifications: · High School Diploma or equivalent. · 2 years of scheduling experience in a medical setting. · Strong verbal and written customer service skills. · Excellent organizational and planning abilities; able to manage multiple tasks simultaneously. · Working knowledge of medical terminology, insurance plans, and authorization processes. · Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). · Familiarity with EMR systems; NextGen and Phreesia preferred. · Strong problem-solving and communication skills. · Bilingual (English/Spanish) preferred. Physical Requirements: · Prolonged sitting at a computer workstation. · Frequent use of a telephone. · Ability to maintain focus while multitasking. · Extended periods of viewing a computer monitor and reading small print. · Ability to retrieve files from cabinets, requiring reaching, bending, or kneeling. · Capability to lift and carry light objects. Pay Range: $24.00 per hr - $26.00 per hr
$24-26 hourly 36d ago
Schedule Specialist, Home Health - Remote
Unitedhealth Group Inc. 4.6
Tyler, TX jobs
Explore opportunities with Christus Homecare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Scheduling Specialist you will managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: * Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers * Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits * Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits * Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in Required Qualifications: * High school education or equivalent experience Preferred Qualifications: * 1+ years of scheduling experience in a health care setting using an online scheduling system * Exceptional organizational, customer service, communication, and decision-making skills * Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$14-27.7 hourly 1d ago
Scheduler, Valuations
Servicelink 4.7
Moon, PA jobs
Are you eager to unlock your ultimate career potential in a role focused on creating value for customers every day? ServiceLink, the unsurpassed leader in the mortgage industry, seeks an action-oriented individual with superior attention to detail and accuracy to fill the position of Scheduler. The ideal candidate is a highly motivated individual, driven by competition, yet customer service oriented. A Scheduler's role is unique in that it requires high levels of both production and customer service. If you thrive in a fast paced environment and seek a career with a company committed to offering high quality learning initiatives and supporting employee goals, this is an exciting time to join and grow with ServiceLink. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Review and assess appraisal order needs · Perform call center responsibilities, such as making and taking high volume phone calls to and from access contacts such consumers, realtors and property managers · Coordinate scheduling appraisal appointments within ServiceLink's operating system, and engaging real estate appraisers as needed · Meet and exceed daily production goals and quality requirements · Support all operational teams WHO YOU ARE You possess … · Exceptional customer service skills · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients. · Excellent verbal and written communication skills. Responsibilities · Assess order requirements, client and vendor needs · Ensure company's performance commitment to client(s) is met by monitoring and prioritizing work-in-progress · Follow escalation processes as directed · Confirm appointment completion via phone and/or email with appraisers and access contacts · Troubleshoot through complex engagements and provide feedback to appropriate parties · Communicate process expectations via phone and email with access contacts and vendors · Monitor team email folder · Adhere to all company policies and procedures · Meet minimum production goals and quality requirements · Be proficient in ServiceLink operating systems and internal search engines · Perform all other duties as assigned Qualifications · High School diploma or equivalent preferred · Detail oriented, efficient and organized · Exceptional customer service skills · Some proficiency in Microsoft Outlook and Excel · Ability and willingness to work a flexible schedule, to include overtime, evenings, and/or weekends as needed We can recommend jobs specifically for you! Click here to get started.
$54k-86k yearly est. Auto-Apply 6d ago
NationalLink Scheduler
Servicelink 4.7
Moon, PA jobs
Scheduler is responsible for identifying, locating and scheduling signing agents associated with the closing management industry nationwide, following the selection and assignment process based upon company established standards determined by Senior Management. Please note - this is a HYBRID role. All candidates should be reasonable commuting distance to Moon Township, PA. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Review Work In Progress (WIP) to ensure timely completion of scheduling requests Schedule a minimum of 30 orders in an 8 hour day (3.75 average per hour) on a consistent basis Locate and contract approved signing agents to secure their services, including verifying fees Continuously monitor and renegotiate signing agent fees and attempt to reduce costs Explain company policies and procedures to signing agents Confirm closing appointments with signing agents, borrowers & clients Respond to email and phone calls promptly during normal business hours Conduct business in a professional and courteous manner at all time, adhering to organizational and departmental policies and procedures Attend and participate in team meetings All other duties as assigned Qualifications MINIMUM QUALIFICATIONS Education: High School diploma or equivalent Work Experience: Prior work experience within real estate industry and/or in vendor management preferred Knowledge base: Basic understanding of real estate titles and closing procedures preferred Communication: Able to communicate professionally both verbally and through email with vendors, borrowers, clients and within the organization General Skills: Proven customer service skills, strong attention to detail and ability to multi-task in a fast-paced environment; ability to prioritize in order to meet deadlines Computer skills: Basic knowledge of personal computer operation; typing and data entry skills; must be able to type 30-35 wpm with 95% accuracy, familiarity with Microsoft Office (Outlook, Word, Excel) We can recommend jobs specifically for you! Click here to get started.
$54k-86k yearly est. Auto-Apply 1d ago
Scheduler, Valuations
Servicelink, a Black Knight Company 4.7
Moon, PA jobs
Are you eager to unlock your ultimate career potential in a role focused on creating value for customers every day? ServiceLink, the unsurpassed leader in the mortgage industry, seeks an action-oriented individual with superior attention to detail and accuracy to fill the position of Scheduler. The ideal candidate is a highly motivated individual, driven by competition, yet customer service oriented. A Scheduler's role is unique in that it requires high levels of both production and customer service. If you thrive in a fast paced environment and seek a career with a company committed to offering high quality learning initiatives and supporting employee goals, this is an exciting time to join and grow with ServiceLink. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… * Review and assess appraisal order needs * Perform call center responsibilities, such as making and taking high volume phone calls to and from access contacts such consumers, realtors and property managers * Coordinate scheduling appraisal appointments within ServiceLink's operating system, and engaging real estate appraisers as needed * Meet and exceed daily production goals and quality requirements * Support all operational teams WHO YOU ARE You possess … * Exceptional customer service skills * A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. * The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients. * Excellent verbal and written communication skills. Responsibilities * Assess order requirements, client and vendor needs * Ensure company's performance commitment to client(s) is met by monitoring and prioritizing work-in-progress * Follow escalation processes as directed * Confirm appointment completion via phone and/or email with appraisers and access contacts * Troubleshoot through complex engagements and provide feedback to appropriate parties * Communicate process expectations via phone and email with access contacts and vendors * Monitor team email folder * Adhere to all company policies and procedures * Meet minimum production goals and quality requirements * Be proficient in ServiceLink operating systems and internal search engines * Perform all other duties as assigned Qualifications * High School diploma or equivalent preferred * Detail oriented, efficient and organized * Exceptional customer service skills * Some proficiency in Microsoft Outlook and Excel * Ability and willingness to work a flexible schedule, to include overtime, evenings, and/or weekends as needed Responsibilities · Assess order requirements, client and vendor needs · Ensure company's performance commitment to client(s) is met by monitoring and prioritizing work-in-progress · Follow escalation processes as directed · Confirm appointment completion via phone and/or email with appraisers and access contacts · Troubleshoot through complex engagements and provide feedback to appropriate parties · Communicate process expectations via phone and email with access contacts and vendors · Monitor team email folder · Adhere to all company policies and procedures · Meet minimum production goals and quality requirements · Be proficient in ServiceLink operating systems and internal search engines · Perform all other duties as assigned
$54k-86k yearly est. Auto-Apply 6d ago
NationalLink Scheduler
Servicelink, a Black Knight Company 4.7
Moon, PA jobs
Scheduler is responsible for identifying, locating and scheduling signing agents associated with the closing management industry nationwide, following the selection and assignment process based upon company established standards determined by Senior Management. Please note - this is a HYBRID role. All candidates should be reasonable commuting distance to Moon Township, PA. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES * Review Work In Progress (WIP) to ensure timely completion of scheduling requests * Schedule a minimum of 30 orders in an 8 hour day (3.75 average per hour) on a consistent basis * Locate and contract approved signing agents to secure their services, including verifying fees * Continuously monitor and renegotiate signing agent fees and attempt to reduce costs * Explain company policies and procedures to signing agents * Confirm closing appointments with signing agents, borrowers & clients * Respond to email and phone calls promptly during normal business hours * Conduct business in a professional and courteous manner at all time, adhering to organizational and departmental policies and procedures * Attend and participate in team meetings * All other duties as assigned Qualifications MINIMUM QUALIFICATIONS * Education: High School diploma or equivalent * Work Experience: Prior work experience within real estate industry and/or in vendor management preferred * Knowledge base: Basic understanding of real estate titles and closing procedures preferred * Communication: Able to communicate professionally both verbally and through email with vendors, borrowers, clients and within the organization * General Skills: Proven customer service skills, strong attention to detail and ability to multi-task in a fast-paced environment; ability to prioritize in order to meet deadlines * Computer skills: Basic knowledge of personal computer operation; typing and data entry skills; must be able to type 30-35 wpm with 95% accuracy, familiarity with Microsoft Office (Outlook, Word, Excel) Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES - Review Work In Progress (WIP) to ensure timely completion of scheduling requests - Schedule a minimum of 30 orders in an 8 hour day (3.75 average per hour) on a consistent basis - Locate and contract approved signing agents to secure their services, including verifying fees - Continuously monitor and renegotiate signing agent fees and attempt to reduce costs - Explain company policies and procedures to signing agents - Confirm closing appointments with signing agents, borrowers & clients - Respond to email and phone calls promptly during normal business hours - Conduct business in a professional and courteous manner at all time, adhering to organizational and departmental policies and procedures - Attend and participate in team meetings - All other duties as assigned
$54k-86k yearly est. Auto-Apply 34d ago
Intake Specialist- Home Health
Allcare Health 4.0
Los Angeles, CA jobs
Home Health Links is a tech forward company that serves as a liaison between healthcare providers and leading home health agencies. We ensure patients receive timely, high-quality care by managing referrals, coordinating staffing, and fostering strong relationships across the healthcare continuum. Job Description As a Home Health Intake Specialist , you'll serve as the key liaison between healthcare providers and home health agencies within your assigned territory. This role blends relationship management, operational coordination, and business development - perfect for someone who enjoys both structured office time and time in the field. You'll split your time between working on-site and traveling (approximately 25%) to visit local providers and partner agencies. Responsibilities : Build and maintain relationships with referral sources to drive home health referrals. Educate providers about Home Health Links' services and coordinate ongoing communication. Collaborate with licensed clinicians (PT, OT, ST, RN) to ensure timely staffing and visit compliance. Supervise and support Provider Support staff. Assist with interviewing, onboarding, and managing field clinicians in your territory. Track referral trends and operational performance; report progress to management. Why Join Us: Flexible on-site location: Choose from our LA-area offices in Cerritos, Long Beach, Huntington Park, or Covina. Mileage reimbursement in accordance with California Labor Code 2802. Impactful work: Make a difference in patient care without direct clinical duties. Career growth: Opportunities for advancement within a fast-growing, mission-driven company. Tech-driven environment: Work with a modern, innovative healthcare organization. Collaborative culture: Partner with clinicians and healthcare leaders across the continuum of care. Qualifications 3+ years of experience in healthcare sales, home health coordination, or case management. Excellent communication, relationship-building, and organizational skills. Knowledge of home health operations and compliance standards. Tech-savvy and comfortable using CRMs, scheduling systems, and digital tools. Valid driver's license and reliable personal vehicle (travel up to 25%). Compensation is commensurate with experience, with an annual salary range of $50,000-$55,000, plus a bonus of up to 15% of annual compensation based on achievement of key performance indicators (KPIs). Additional Information Travel required: Approximately up to 25% of the time, with mileage reimbursement in accordance with California Labor Code 2802. All your information will be kept confidential according to EEO guidelines. All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$50k-55k yearly 16h ago
Client Scheduling Coordinator
Chubb 4.3
White House Station, NJ jobs
As the point of contact between Chubb and the customer throughout the home assessment scheduling process, this position requires a great deal of relationship building to create strong partnerships with internal and external business partners. The Client Scheduling Coordinator is accountable for managing the home assessment scheduling process in an assigned territory and for meeting monthly/yearly production and timeliness goals. To meet these expectations, the Client Scheduling Coordinator must be results driven, able to multi-task, work independently and diligent in making a high volume of outbound contacts daily (calls/emails) to secure appointments. The Client Scheduling Coordinator is also responsible for managing the appointment setting process in their territory to accommodate the needs of both our customers and business partners. The Client Scheduling Coordinator is responsible for functioning as a subject matter expert on the geography of their assigned territory and will work to ensure that appointments are scheduled logically and efficiently. The Client Scheduling Coordinator will be expected to become proficient in Outlook, RiskID, mapping technology, underwriting systems, Sharepoint, MS Teams, and the Chubb Village. This position requires a high level of confidentiality and discretion regarding the services provided to our customers. Minimal travel for meetings may be required. Competencies & Skills Required Superior customer service skills Excellent written and verbal communication The ability to maintain an exceptional phone presence when dealing with complex or difficult situations Excellent time management and organizational skills Proactive decision maker Detail oriented Ability to set priorities and manage multiple tasks Proven record of being a team player with the ability to independently resolve problems Strong negotiation skills with the ability to speak with customers and senior level business partners Strong business acumen Forward thinking self-starter Strong analytical skills and ability to complete tasks with efficiency and accuracy Strong leadership skills Dependable with a proven track record Accepts accountability and practices good judgment Excellent phone skills for an outbound call environment Personal lines knowledge a plus The pay range for the role is $ 34,800 to $59,200. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
$34.8k-59.2k yearly Auto-Apply 60d+ ago
Radiology Scheduler
RPCI Oncology PC 4.4
Williamsville, NY jobs
Full-time Description Bring your attention to detail and love for helping others to our team! We're seeking an enthusiastic Radiology Scheduler in Williamsville, NY who's ready to make a difference in patient care while working in a supportive, team-oriented environment. Roswell Park Care Network is a recognized leader in oncology and specialty care, serving community physician practices across New York State. We are committed to delivering exceptional patient care and advancing innovative treatment options. We offer: Work-Life Balance: Monday-Friday schedule - no nights or weekends! Comprehensive Benefits: Medical, dental, and vision coverage Retirement Savings: 401(k) with company match Insurance Coverage: Company-paid life insurance, plus options for long-term disability, critical illness, and accident coverage Paid Time Off: Generous vacation and sick time Holidays: 11 paid holidays As the Radiology Scheduler, you will be responsible for scheduling radiology appointments, ensuring efficient patient flow, and providing excellent customer service to patients and healthcare providers. Responsibilities: Schedule and confirm radiology appointments for patients in a timely manner. Communicate effectively with patients to explain procedures and answer any questions. Collaborate with radiologists and medical staff to optimize scheduling and patient care. Maintain accurate records of appointments and patient information in the scheduling system. Handle patient inquiries and resolve scheduling conflicts professionally. Ensure compliance with healthcare regulations and confidentiality standards. Assist in the coordination of patient referrals and follow-up appointments as needed. Make outbound calls to referring physicians and patient. Answer the telephone using correct telephone techniques and handle each inquiry in a competent and courteous way Requirements Education/Experience: High School Diploma or G.E.D required Strong organizational skills and attention to detail One (1) year of full-time clerical health care experience is required Customer service experience in an office, preferably with patients One (1) year of Medent EMR experience preferred Knowledge of medical terminology and radiology procedures is an advantage. Salary Description $19.00 - $22.00/hour
$19-22 hourly 60d+ ago
Referral Coordinator
Rising Medical Solutions 4.4
Chicago, IL jobs
We are looking for an Referral Coordinator (working title: Pre-Clinical Coordinator) to join our team! Are you someone who thrives in a fast-paced environment where your time management, attention-to-detail, and communication skills are put to good use? We might have the perfect entry/mid-level opportunity for you. Join our medically-based concierge service and early intervention program and help impact injured workers lives by coordinating services, providing resources to our constituencies, and helping people when they need it most. In this job, you will: Manage and/or assign files to appropriate staff members and initiate appropriate verbal and/or written contacts with employers, clients, claimants, and medical providers. Set up files in all appropriate systems; assign files, when applicable, to the nurse Facilitate and schedule appointments as needed, and keep the Telephonic Nurse Case Manager (TCM), clients, claimants, providers, and employers informed verbally and/or in writing of any changes, delays, updates, or problems Maintain appropriate electronic and paper files Obtain authorization for medical release of information from the adjuster, as necessary, for records acquisition Interface with a variety of inter-disciplinary providers (e.g., PT, diagnostic, psychology, etc.) Identify, maintain, and update participating providers Utilize Share Point tool for evaluating case risk, and input all activities (including verbal and written discussions) into the Ultimate database and customer/client system Answer incoming calls, and direct the call appropriately Process all documents using computer, copier, and scanner Search and copy the appropriate internal criteria guidelines, when appropriate Screen all re-open files (subsequent URs) to determine duplicate requests, vs. an appeal request that is beyond the allotted timeframe, vs. a reconsideration, vs. a new UR Basic invoicing Continually improve job skills and knowledge of all company products and services as well as customer issues and needs, through ongoing training and self-directed research. Adhere to company policies, procedures, and reporting requirements. Requirements Experience in any of the following disciplines a plus - CNA, Medical Assistant, Physical Therapy Aide, Workers' Compensation, Medical Unit Claims Administrator, IME Coordinator, Medical Office Manager Experience with workers' compensation or disability (a plus!) Strong computer and internet skills (will work with programs including MS Word, Outlook, and Excel) Basic knowledge of/ability to read medical reports, or enthusiastic about learning medical terminology The ability to research evidence-based guidelines Proficient verbal/telephone and written communication skills A high level of efficiency, ability to maintain rapid workflow An aptitude for learning, organization skills and the ability to follow systems and procedures A time-management mindset, along with planning, and prioritization skills The ability to multi-task in a fast-paced environment The ability to work independently as well as part of a team The ability to express empathy with injured and/or disabled people Deductive reasoning and think outside the box for creative solutions Independent thinking & problem-solving experience A bachelor's degree, or an Associate's/Certification with professional experience A customer service mindset Benefits Hourly Rate: $19.00-22.00. Profit sharing, 401k matching, generous time off, and career growth opportunities A relaxed, yet upbeat, work environment, with a jeans professional dress code Rising was named a Top Workplace in the healthcare industry for 2023! Check out our profile here: Rising Medical Solutions, Inc Profile (topworkplaces.com) We're on YouTube! Check out our culture at: ***************************************** Want to see more? Check out our: Facebook: *********************************************** LinkedIn: ***************************************************** Glassdoor: ********************************************************************** EI_IE322608.11,35.htm pages If you are ready to join a team of professionals dedicated to making a difference and making lives better, please apply today!
$19-22 hourly Auto-Apply 56d ago
New Business Intake Specialist - 100% Commission | Fort Worth, TX (TSG-20251201-045)
Strickland Group LLC 3.7
Fort Worth, TX jobs
Job DescriptionAbout The Strickland Group: The Strickland Group is a family-driven, vision-first financial services agency helping families protect and build wealth through life insurance and retirement solutions. This is a 100% commission, remote role with flexible hours, mentorship, and a clear path to agency ownership. You'll meet with warm leads, uncover needs, present options, and help clients put protection in place. Training is provided; no experience required, but strong work ethic, coachability, and a desire to grow are musts.
$27k-35k yearly est. 9d ago
Client Intake Specialist - 100% Commission | Augusta, GA (TSG-20251201-025)
Strickland Group LLC 3.7
Augusta, GA jobs
Job DescriptionAbout The Strickland Group: The Strickland Group is a family-driven, vision-first financial services agency helping families protect and build wealth through life insurance and retirement solutions. This is a 100% commission, remote role with flexible hours, mentorship, and a clear path to agency ownership. You'll meet with warm leads, uncover needs, present options, and help clients put protection in place. Training is provided; no experience required, but strong work ethic, coachability, and a desire to grow are musts.
$25k-32k yearly est. 9d ago
Insurance Verification Specialist - OB/GYN
Northeast OB/GYN 3.6
San Antonio, TX jobs
Through the use of the Mod Med schedule, secure insurance verification strives to stay 5 days ahead using the Mod Med insurance verification system or other payer portals as necessary. Prioritize verification for same day or next day patients added in as necessary. Verification includes patient eligibility, benefits and network status for all payers for the patient. Discrepancies with any plans will require communication with patient and/or requesting a copy of the insurance card to resolve issues prior to the appointment and mitigate patient care delays in the clinic. Field insurance related calls from patients and other department team members timely prior to appointments which may include insurance network status, benefits, Coordination of benefits, etc. Update the patient account with insurance verification information. Documentation would include benefits of all payers, expectation of estimated patient responsibility to include deductible, coinsurance or copay due at time of service. Explain out of network policy to include loss of maximizing benefits and expectation to sign Out of Network Policy form at time of service. Communication will be documented in the patient account for historical reference. Review the insurance plan(s) loaded in Mod Med. Ensure plans are active and accurate payer matches the cards scanned. Ensure the plans are in the appropriate order as primary, secondary, tertiary to ensure clean claims and promote timely reimbursement. Ensure review of insurance information to include other payers not given by patient and investigate. Identify changes in payer addresses, networks, names, etc. to promote timely updates to our Insurance List and Insurance Dictionary. Stay abreast of changes to the Insurance List and provide feedback to management if discrepancies or trends are noted to include providers being dropped from a network. Collaborate with the Billing team to identify changes in insurance that may affect prior claims. Aim to be proactive and have real time communication with the Billing team to achieve favorable reimbursement outcomes. Ensure timely response with internal and external customers through all means of communication. Ensure professional demeanor at all times and strive to be of assistance by being a bridge to other departments as needed. Mitigate a blind transfer to another department and ensure timely and effective communication with front desk to ensure alignment. Perform additional duties that may be assigned.
$28k-32k yearly est. 33d ago
Central Intake Specialist
Bestself Behavioral Health 4.0
Buffalo, NY jobs
FLSA Status: Non-Exempt Starting Rate: $18 per hour Located in 899 Main St., Buffalo, NY 35 hours Full Time The Central Intake Specialist, functioning as the client's advocate in the scheduling process, handles requests for initial appointments, performs a preliminary mental health/chemical dependency screening, determines urgency and initial level of care, and schedules the client accordingly. This individual will schedule initial appointments based on medical necessity, insurance requirements, and all agreements with state and county licensing bodies. The Central Intake Specialist will ensure all necessary authorizations and/or referrals are in place to cover the initial appointment and will verify insurance coverage. This individual will maintain documentation and perform record keeping in accordance with agency requirements. The Central Intake Specialist will maintain confidentiality in accordance with all applicable state and federal regulations. The Central Intake Specialist will receive clinical and administrative supervision from the Central Intake Supervisor. RESPONSIBILITIES * Conducts a telephonic triage of requests for initial appointments which will involve but not limited to, a brief lethality assessment, description of the presenting problem, and level of care determination * Works cooperatively with referral sources to ensure continuation of referral support * Verifies insurance coverage, obtains necessary authorizations and referrals, and ensures financial supports are in place for the initial visit. * Educates the client about the treatment/rehabilitation processes and procedures as well as what to expect as a customer of BBH. * Assessments are documented electronically and, as they are done, are transmitted to the receiving therapist and program Director. * Completes all trainings required by the agency. * Performs all other duties as assigned. QUALIFICATIONS * Associates degree in social work, psychology or closely related human services field, plus experience working with central intake or psychiatric triage. -OR- 2 years of full-time paid experience in a related mental health, substance abuse or social service agency, with experience with third party payers * Must have knowledge of both mental health and addictive disorders and their treatment and rehabilitation. * Must know the admission criteria for the various licensed mental health and addition services offered by BBH. * Must possess skills in telephonic interviewing and psychiatric triage. * Knowledge of insurance requirements and community resources is a plus. * Must be goal directed, organized and able to work independently. * Demonstrated ability to work effectively with behavioral health clients, referral sources, and community agencies. * Must have excellent telephone engagement and customer service skills. * Must be computer literate and able to navigate between several programs. Benefits include: * Sign on bonuses for all * Multiple health insurance options * Employee referral bonus * Tuition Reimbursement * Clinical license renewal reimbursement * Generous paid time
$18 hourly 30d ago
Medical Receptionist
Allcare Health 4.0
San Diego, CA jobs
All Care Therapies provides speech, occupational, and physical therapy-virtually and in person. With clinics in California, Texas, and Nevada, we support clients of all ages and backgrounds. Our team is made up of passionate clinicians who value flexibility, collaboration, and meaningful care. Whether we're helping a client communicate or supporting recovery after injury, we meet people where they are. Job Description We are currently seeking a Bilingual (Spanish) Front Office Coordinator that will provide general office support with various clerical activities and related tasks, including but not limited to: Receiving and answering emails, telephone calls, and mail for the facility. Scheduling appointments for patients and clinicians. Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases. Checking and verifying information on patient medical records. Coordinating admissions and discharge of patients. Consulting with clinicians about patients' medical records. Ensuring that forms and documents are correctly filled in. Handling complaints and queries professionally. Provide occasional translation to caregivers and staff Why Join Us? Experience the difference of working with a close-knit team of dedicated therapists who value collaboration, mentorship, and shared professional growth. Competitive compensation that recognizes your expertise A referral bonus program to reward your network A clear pathway for career advancement through leadership development and internal promotion opportunities Comprehensive benefits for full-time employees, including medical, dental, vision, 401(k), and paid time off Join us and build a rewarding career in an environment that invests in your success. We set standard base pay ranges for all roles based on function and level. Final offer is determined by multiple factors including, skillset, work experience and languages, and may vary from the amounts listed below. The pay range for this position is: $17 - $19/hr Qualifications ******MUST BE BILINGUAL (Spanish/English) **** Excellent customer services skills Strong verbal and written communications skills Must be detail-orientated and have thorough follow-up skills Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft Must be available FULL-TIME Monday-Friday 8:00AM-5:00PM Office location: 8929 Aero Dr, Suite E, San Diego, CA 92123 Additional Information All your information will be kept confidential according to EEO guidelines. All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$17-19 hourly 16h ago