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Follett CEO and executives

Executive Summary. Based on our data team's research, Patrick Connolly is the Follett's CEO. Follett has 7,500 employees, of which 8 are in a leadership position.
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Name & TitleBio
Patrick Connolly

CEO / President

C. W. Follett

Founder

C. W. Follett's LinkedIn

Charles Barnes

Founder

John Wilcox

Founder

Ray Griffith

Board Member

Ric Phillips

Board Member

Roe J. McFarlane

President - Follett Higher Education Group

Roe J. McFarlane's LinkedIn

As the President of Follett Higher Education, Roe leads a team of high-performing professionals who are delivering on the company’s mission to improve access and affordability for college students across North America. At the intersection of omnichannel retail and course material delivery, the team serves more than 5 million students across nearly 1,200 campus stores and engages more than 45 million customers online.Under his leadership, Follett Higher Education continues to reinvent the omnichannel retail experience, including a $50 million investment to transform the eFollett platform. They also continue to disrupt the higher education space, including the launch of Follett ACCESS, which lowers costs for course materials and improves student outcomes by preparing all students for classwork on day one. Prior to joining Follett, Roe held executive positions at Redbox Entertainment where he helped disrupt the entertainment model in America, providing access for less, and at RR Donnelly Premedia Technologies where he built new profitable revenue streams for a legacy brand and contributed to the company's growth.Roe serves on the board of directors for Lumen Learning, a leading provider of open educational resources (OER) courseware solutions.Originally from New Brunswick, Canada, Roe graduated from St. Francis Xavier University in Nova Scotia, with a bachelor of arts in political science and business administration. He later earned his MBA in international business and product marketing from the University of New Brunswick in Fredericton.

Todd Litzsinger

Chairman and Acting and CEO

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Follett jobs

Follett founders

Name & TitleBio
C. W. Follett

Founder

C. W. Follett's LinkedIn

Charles Barnes

Founder

John Wilcox

Founder

Follett board members

Name & TitleBio
Ray Griffith

Board Member

Ric Phillips

Board Member

What employees say about the executives at Follett

Employee reviews
profile
1.0
A zippia user wrote a review on May 2024
Pros of working at Follett

Love the school connection and helping parents and students

Cons of working at Follett

They have the worst upper management. They fire all the hardworking woman who have given their all to the job. Their upper management do not care about the local workers. Their systems are lacking. No training for team members.

Follett benefits

My favorite benefit is I can help new incoming students.

What do you like best about Follett's CEO and the leadership team?

Absolutely nothing is good about the CEO and leadership team. They are greedy and pay is very low and you cannot earn a living wage. They could care less about loyalty and do not support the local giftshops. There is low opportunity to advance.

How would you improve Follett's culture?

Start by investing in your people. Get rid of all upper management and support local bookstores/giftshop on college campuses.

How did you prepare for the Follett interview?

I just let my extensive retail experience and positive attitude shine.

How does your compensation at Follett compare to the industry average?

The compensation is very low compared to the industry average. You can flip burgers and make more money than working for Follett.

What's the diversity at Follett like?

They seem to hire a diverse group if people but only put men in position of power. They are the first to fire women.

What brings you the most joy at Follett?

The most joy is being a customer service representative for our local college. I truly enjoy helping customers.

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4.0
A zippia user wrote a review on Jan 2021
Pros of working at Follett

Great atmosphere & team to work with

Cons of working at Follett

Sometimes stressful during rush

Follett benefits

Time off

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5.0
A zippia user wrote a review on Nov 2020
Pros of working at Follett

the culture and work-life balance

Cons of working at Follett

supervisor's tend to micromanage

Follett benefits

anything that promotes "team" and "family" culture

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5.0
A zippia user wrote a review on Nov 2020
Pros of working at Follett

Learning how to handle sale transactions.

Cons of working at Follett

It was temporary.

Follett benefits

Being a part of a team.

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5.0
A zippia user wrote a review on Jun 2020
Pros of working at Follett

Good schedule. I was at school while working at the store in the same campus.

Cons of working at Follett

Their stoking used to take a while to arrive and they used to send them every other week.

Follett benefits

I chose my own hours. The manager was very understanding.

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Follett executives FAQs

Zippia gives an in-depth look into the details of Follett, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Follett. The employee data is based on information from people who have self-reported their past or current employments at Follett. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Follett. The data presented on this page does not represent the view of Follett and its employees or that of Zippia.

Follett may also be known as or be related to Follett, Follett Corp., Follett Corporation and Follett Higher Education Group.