Follett jobs - 80 jobs

Since 1948 Follett Products, LLC has led the industry in designing and manufacturing high quality, innovative ice storage bins, ice storage and transport systems, ice machines, ice and water dispensers, ice and beverage dispensers, and medical-grade refrigerators and freezers for the foodservice and healthcare industries. Follett is actively searching for a Customer Service Representative to join our Team! The Customer Service Representative creates and maintains customer satisfaction by building and maintaining customer relationships; assisting customers through extensive telephone contact and email communication; providing product, promotional, and problem-solving information utilizing technical understanding of products; taking and administering customer orders; and providing after-sales support. Responsibilities: Promote the sale of equipment by furnishing information on products, pricing, policies, and deliveries; calculating and preparing quotations; forwarding sales leads to appropriate field sales personnel; verbal or written follow-up with customers to ensure Follett specification. Process customer orders. Ensure appropriate product and on-time delivery by clarifying order information; verifying product availability; inputting the order; working with production and planning personnel as necessary; tracking delayed orders; resolving or facilitating the resolution of problems. Optimize meeting customer needs by probing for application information, providing consultation on capacity, size, features, dimensional constraints, etc. Resolve product, service, or customer problems and complaints by clarifying the customer's complaint or concern; determining the cause of the problem; personally, resolving the problem or referring to others for resolution; expediting the correction or adjustment; coordinating returns; generating credits; following up to ensure resolution; and notifying management. Maintain technical and professional knowledge by attending training, workshops, and trade shows; and reviewing publications. Work remotely with minimal distraction or in an office setting. Much of this position will be remote work after initial in-person training. Requirements: Associates degree in business/office related field or equivalent experience. Detailed-oriented customer service experience, manufacturing environment experience a plus. Demonstrated use of strong math skills. Demonstrated experience problem solving to meet customer needs. Proficiency using Microsoft Office products with strong organizational skills. Excellent written, oral communication, and listening skills. If this excites you, then Follett is where you will want to continue your career. Submit your most recent resume. Follett Products, LLC is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants.

O U R M I S S I O N S T A T E M E N T "Be fair to customers and our employees, promote literacy, be kind to the environment and remain financially viable so we may continue." America's largest family-owned new and used book retailer, Half Price Books, is looking for enthusiastic and motivated people to help us fulfill online orders, sort and price books, as well as other tasks in our fast-paced warehouse environment. We're looking for people who have strong communication skills, a positive attitude, and the ability to lift 30-50 pounds consistently. Ideal candidates are dependable, hard-working and independently-motivated. Knowledge of books and/or media is preferred, but not required. In addition to the pleasure of working at a great place with great people and getting paid for it you'll receive a compensation package that is enhanced by benefits including: reliable hours/shifts, paid vacation and holidays, paid sick time, health insurance, 401(k), and more. Perks also include an employee discount on almost all of the already low-priced merchandise available in Half Price Books stores. Half Price Books is a place for people who are interested in preserving, recycling and passing along information and entertainment in every form. We buy and sell books, records, CDs, collectibles, magazines, videos, DVDs and games. We believe books should fill our lives, not our landfills, so we also strive to donate and recycle what we cannot sell. Are you ready to join the Half Price Books family? Fill out an employment application online or bring your application by the warehouse today. We'd love to meet you and say hello. Half Price Books is an equal opportunity employer. Half Price Books respects your privacy. To learn more about the information we may collect about job applicants and how we may use it, please visit our Privacy Policy.

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of “Connecting Active People with Their Passions.” As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork." HOW YOU'LL MAKE A DIFFERENCE Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.). Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations. Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately. Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently. YOU HAVE No specific education required (High School Diploma or GED preferred) 2 (or less) years of experience in a position or specialization. Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools. 16 years of age or older JOB CONDITIONS Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability. This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. ************************************************************************************ If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.At Columbia Sportswear Company, we're proud to offer part-time employees benefits that include a variety of services and products to help make your life and work more rewarding. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers EAP + which is free and confidential 24/7/365 counseling services. There are commuter benefits such as transit and parking reimbursement programs. We have wellness benefits and employee discounts available.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to ****************** with the Subject: Applicant Assistance Requested.

O U R M I S S I O N S T A T E M E N T "Be fair to customers and our employees, promote literacy, be kind to the environment and remain financially viable so we may continue." NOW HIRING BOOKSELLERS Do you like books? Would you like to help fellow booklovers find their next favorite read? Do you want to find one-of-a-kind treasures that you never knew existed? America's largest family-owned new and used book retailer, Half Price Books, is looking for enthusiastic and motivated people to work in our fun, fast-paced retail environment to fill the position of Bookseller. Every day, Booksellers get to work on a variety of tasks, including delivering quality customer service, sharing their knowledge about books, movies, and music with customers and co-workers, operating the cash register, shelving new merchandise, and buying books from the public. Each day can be unique and filled with surprises! We're looking for people who have strong communication skills and a positive attitude. Ideal candidates are dependable, hard-working and independently-motivated. In addition to the pleasure of working at a great place with great people and getting paid for it you'll receive a compensation package that is enhanced by benefits including: reliable hours/shifts, paid vacation and holidays, paid sick time, health insurance, 401(k), and more. Perks also include an employee discount on almost all of the already low-priced merchandise available in Half Price Books stores. Half Price Books is a place for people who are interested in preserving, recycling and passing along information and entertainment in every form. We buy and sell books, records, CDs, collectibles, magazines, videos, DVDs and games. We believe books should fill our lives, not our landfills, so we also strive to donate and recycle what we cannot sell. We promote from within so most everyone starts right here, as a Bookseller. Are you ready to join the Half Price Books family? Fill out an employment application online or bring your application by the store today. We'd love to meet you and say hello. Half Price Books is an equal opportunity employer. Half Price Books respects your privacy. To learn more about the information we may collect about job applicants and how we may use it, please visit our Privacy Policy.

Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations. Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education. Pay Rate - $48,400 - $54,000 per year Position Overview As a Campus Store Manager, you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational excellence by ensuring your team delivers an engaging customer service experience. Through your expertise and influence, you will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics, store performance, and short/long-term planning and support a Regional Manager with overall store and campus relationships and operations. Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. Responsibilities Driving Results/Sales: Execute operating plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. Including: Execute sales promotions, special events, book signings, and preparation of merchandise displays, store layout, and advertising copy. Responsible for leading in-store course materials activities in collaboration with course materials leadership. Partner with Regional Manager to review store financials and adjust accordingly to drive sales. Responsible for meeting annual shrink budget. Review and approve store markups, markdowns, and write-offs within company guidelines. Ensures the security of company assets and the safety of associates and customers, and adherence to company policies. Campus Relationships: Communicate and partner with the campus including: Facilitation of campus and/or community events. Day-to-day communication of store operational activities. Strategic Partnership Reviews. Ensure campus outreach and engagement. Bookstore Advisory Committees. Talent Management: Responsible for full cycle talent management, including: Develop cross-functional teams of engaged team members with the ability to execute initiatives and drive operational standards to produce business results. Ensure effective performance management and maintain a culture of accountability. Recruit, train, coach, and develop all team members. Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include: Develop and maintain relationships with customers, faculty, staff, administrators, vendors, and One Team Center staff to share information to improve and drive market share. Answer routine inquiries and handle escalated complaints. Ensure the store is neat, clean, and orderly. May oversee a café or convenience store and must ensure compliance with all health and food safety regulations. Other duties as assigned to support general store operations. Follett Higher Education is a drug-free workplace environment.Requirements Bachelor's Degree or Equivalent. 3-5 years of retail management or strong customer service experience. General Computer Skills. Academic retail experience is a plus. Strong organizational, time management, and problem-solving skills. Vital customer service, communication, and presentation skills. Strong analytical skills and financial acumen. Advanced relationship building, a demonstrated ability to influence a team, and customer outreach. Travel: minimal - less than 10%. Full time benefits: • Medical, Dental, & Vison • Voluntary Insurance plans • 401k + 100% company match (up to 4%) • 80 hours vacation + sick days • 10 paid company holidays • Quarterly Bonus Plan Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items. Equally, you are an essential part of the café team in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service. You'll make a great Barista if you have what we term to be good “behaviors.” Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: • Maintain reliable and punctual attendance for scheduled shifts. • Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. • Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably. • Are supportive and considerate of colleagues, going out of your way to help others in the team and showing them kindness. • Are always cheerful with customers, consistently going out of your way to help them. • Show aptitude and willingness to learn new skills and acquire new knowledge in the store. • Above all, show that you enjoy being a barista! As a Barista, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista. You will be trained and expected to be proficient in: • Using varied technology including registers, computers, tablets, programs and other tools comfortably and efficiently. • Developing strong merchandising skills to maintain the café presentation and cleanliness of the Café. • Developing effective visual merchandising skills to maintain the counter and floor retail fixtures, equally. • Running a register competently to serve customers quickly and reliably. • Supporting the receiving and unpacking of deliveries, and the efficient and accurate stocking that follows. • Making food and drinks properly with ease and accuracy, using a combination of your own knowledge or that of your colleagues, and the available information like drink recipe guides, product spec sheets and other tools. • Maintaining café cleanliness through accurate and reliable execution of daily and weekly cleaning tasks during your shift. • Following and executing First In First Out (FIFO) practices and dating product consistently and correctly. • Supporting the bookfloor team willingly and effectively when needed. • Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behaviors and issues in the store. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your barista knowledge and skills to develop. Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: • Build café knowledge of the products we offer across beverage, bakery and savory options and gifting. • Use this knowledge to maintain the presentation in an interesting and appetizing manner. • Speak about and support key sales objectives such as new LTO items or café promotions sharing this knowledge with customers and colleagues. • Be able to make effective food and beverage customization recommendations to customers on varied items. • Build knowledge and engagement for execution of café retail options. • Understand and use Café training tools appropriately. • Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards correctly and reliably. • Use this knowledge to support the success of key products and promotions, equally. As already said, above all we expect you to enjoy being a barista at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path - Senior Barista - where you will take on new challenges and gain further opportunities for growth. You will, of course, comply with all company policies and procedures. EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy © 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003

Apple Technicians help create energy and excitement around Apple products, provide technology solutions, and get products into customers' hands. Introducing people to the exciting world of Apple, turning curiosity into intense interest by staying in tune with the latest products and initiatives, ready to apply your expertise in customer interactions. Helping to get more out of our products by sharing knowledge and providing exceptional customer service by thriving on interactions with customers as well as with team members. Apple technicians get new owners started and provide current Apple users with quick and efficient support. Respond to customer concerns and requests and ensure all bookstore property and personnel are secure. Responsibilities Driving sales and providing product support. Exemplify superior Apple knowledge and expertise in troubleshooting and repairs. Work with the vendor to resolve complex problems and ensures customer satisfaction. Strong communication skills in which you can converse freely and comfortably with small groups and individual customers. Assess customers' sales and/ or support needs when they arrive, provide solutions and deliver great customer experiences in any environment, and be invigorated by constant personal interaction. Repair flexibility (diagnosis, MRI) to regularly rotate through different technical specialties and skill sets. Superior Apple knowledge and expertise in troubleshooting and repairs. Work with the vendor to resolve complex problems and ensures customer satisfaction. Keep current on Apple and computer product changes or new product launches. Other duties as assigned. Follett Higher Education is a drug-free workplace environment. Pay Range $12.00-$29.88/hour

is remote and is not required to be in Florida - open to any U.S. location. Product Designers work with Scholastic's Tangerine Press publishing team to create, develop, and design high-quality and very high kid appeal Nonfiction Books, Activity Kits, Stationery, and School Supplies for distribution mainly through Scholastic's Book Fairs and Book Clubs. KEY RESPONSIBILITIES 1. Manage the design and production of a variety of projects per season, which include books, kits, non-book, and packaging designs, working closely with the Art Director and senior staff. 1. Create print-ready files that follow the printer's specifications and templates provided. 3. Provide 2D and 3D illustrations, as well as product mock-up designs with dimensions provided, for proposed projects in Stationery and School Supplies. 4. With guidance from the Associate Art Director, hire and art direct freelance designers on projects managed internally, and successfully guide them from beginning templates through photo licensing and pre-flighting files. 5. Create design schedules for assigned projects and participate in weekly production meetings with the larger team, as well as smaller weekly staff meetings to surface opportunities, problem solve, and ensure projects meet expectations and due dates. 6. Assist with the layout and design of (2) seasonal Trend Presentations that include product mock-ups showing how we can implement those trends into our future product designs, with guidance from senior staff members. 7. Collaborate across teams-production, editorial, and safety-to understand and ensure design work meets all objectives. 8. Ensure company branding and image standards are adhered to, including following all processes in place for licensing images and fonts. 9. Be involved in every stage of preparation of pre-flighting digital files for pre-press and work with our vendors through to mass production. 10. Manage archival of files for all completed projects and assist the design department with archival of projects from past seasons. 11. Contribute to editorial brainstorms and product pitches to develop high-novelty, trend-right, quality Tangerine Press product lists. Qualifications 1. Minimum 2 years design experience in an art department in a Designer position or equivalent role, in publishing, stationery, packaging, or the toy industry 2. Thorough knowledge of, and work experience with, Adobe Creative Suite (InDesign, Photoshop, and Illustrator) 3. Organization and strong verbal and written communication skills, attention to detail 4. Ability to meet deadlines for multiple projects while working independently; ability to thrive in a remote work environment 5. Ability to conceptualize ideas, sketch, and understand 3D packaging, such as cardboard display boxes 6. A portfolio featuring a variety of design work, which demonstrates knowledge of Adobe Creative Suite, and ability in layout and design, typography, and/or illustration is required for review. 7. BFA or similar degree, or certification from a technical school in Graphic Design or related field is a plus but not required. 8. Knowledge of Adobe Workfront and Microsoft PowerPoint is a plus. The salary range for this position is $55,000 to $62,000 annually. Time Type:Full time Job Type:RegularJob Family Group:Art & Graphic DesignLocation Region/State:FloridaEEO Statement: Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. EEO is the Law Poster EEO Scholastic Policy Statement Pay Transparency Provision

The Shipper/Receiver is responsible for the proper handling of materials, adherence to safety procedures, and providing accurate, timely shipments. Responsibilities Prepares and processes incoming and outgoing shipments by performing the following tasks: Records receipt of shipments. Completes shipping logs. Unpacks boxes, verifies items match the purchase order, and enters received goods into the store system. Verifies items scan at the correct price and moves items to the appropriate store locations. Weighs incoming/outgoing cartons and may unload or load trucks. Packs and affixes shipping labels with proper postage on packed cartons. Files paperwork according to the FHEG filing standards. Sorts and distributes incoming mail. Verifies incoming shipments against purchase orders, invoices, or packing slips to ensure all items are received, not damaged, and enters them into store systems in compliance with company policies, procedures, and standards. May prepare inter-store transfer forms. Assists customers on the selling floor. Directs customers to the area of the store their item is in and answers routine inquiries. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Calls publishers to ascertain the status of an order, about damaged books, or to place an order. Shelves and stocks merchandise on the selling floor and perform store cleaning duties. Performs other duties as assigned. Pay Range $12.00-$22.46/hour

As a loss prevention market manager (LPMM), you collaborate with your assigned stores ensuring a safe and secure environment by identifying safety issues, assessing risks and empowering the stores to make the appropriate changes. You partner to develop, implement and manage company inventory shrink initiatives that will reduce shrink and enhance the financial performance of the stores. You support the annual physical inventory of the stores ensuring the integrity of the inventory. You analyze data with the goal of identifying issues and trends as they relate to both internal and external theft. An LPMM proactively partners with the stores through regular store visits and reporting and by providing enhanced training on LP initiatives when needed. You lead a team of market investigators and leverage their expertise across the market to ensure successful day-to-day programs and implementation of key initiatives. You quickly adapt to changing situations and provide clear communication to support store teams. An employee in this position can expect an annual starting rate between $90,000 - $100,000 depending on experience, seniority, geographic locations, and other factors permitted by law. What You Do • Manage and ensure all physical security standards are in place and communicate any risk exposures to Home Office Loss Prevention partners. • During in-store and/or virtual visits, actively walk the sales floor to identify merchandise protection opportunities and to ensure the sales floor is safe and free from hazards. If needed, coach bookselling team in the moment regarding these areas. • Manage the execution and ongoing maintenance of the shrink reduction and LP awareness programs and measure results. • Investigate and help resolve inventory integrity issues by working with business partners for appropriate resolution. • Manage data analytics for your assigned stores by regularly analyzing and reviewing trends and providing recommendations to prevent future incidents. • Assess compliance with Loss Prevention programs and identify areas of potential risk and gaps between actual performance and company standards. • Advise and manage all Loss Prevention issues by partnering with field management to determine impact, resolution and preventive measures on all shrink and quality of life issues. • Tailor and manage Loss Prevention programs for the market and train, educate and motivate store teams on safety, shrinkage reduction and all other loss prevention procedures. • Develop excellent market investigators, providing them with motivation, feedback, development and realistic goals that align with the needs of the stores. • Write and review incident summaries and investigative reports that are timely, concise and accurate. • Respectively, manage internal and external investigations, including apprehending shoplifters and interviewing employees. • Ensure that the Loss Prevention programs align/support our five bookstore principles (i.e., Presentation, Commerciality, Section Detail, Localization & Sense of Theater). • Manage the preparation, execution and reconciliation of the physical inventory process and provide oversight and guidance to respective stores. • Manage all health and safety issues by partnering appropriately and escalating when needed. • Use remote working technology (Teams, Outlook 365, etc.) and select travel to support the above. Knowledge & Experience • High-school degree and related work experience, including a minimum of eight years of retail loss prevention, with at least 2 years in a multi-unit environment. • Ability to collaborate effectively with cross-functional teams. • Ability to influence and manage teams without having direct management responsibilities in certain areas. • Experience in coaching teams to deliver performance. • Demonstrated track record of being proactive, managing multiple complex projects simultaneously and focusing on critical priorities with little to no supervision. • Strong organizational and analytical skills. • Must possess a demonstrated understanding of general and civil liability. • Previous experience working with local law enforcement. • Knowledge and understanding of the principles of Loss Prevention and Store Operations. • Experience respectfully apprehending shoplifters and installing CCTV cameras. • Ability to write clear and concise summaries of issues. • Experienced investigator & interviewer with completed certifications. Strong in-person and telephone interview skills are required. Expected Behaviors • Prioritize customer experience above all else. • Strong communicator. • Strong interpersonal skills. • Ability to maintain confidentiality. • Discreet and unbiased. • Demonstrate empathy in difficult situations. • Provide direct and actionable feedback, motivating through coaching and developing teams to deliver effective programs that protect our employees, customers and the business. • Adaptable, positive and proactive. Has the flexibility to change an action or behavior quickly based on a situation while simultaneously remaining balanced. • Make appropriate critical decisions in high pressure situations without having all the required/desired information. • Deescalate high-risk situations, respectfully. • Gather all information and make sound and timely decisions when solving problems. • Strong organizational and time-management skills with the ability to juggle tasks on multiple projects. • Work well under deadlines; self-starter; innovative. • Effectively present to and influence partners on programs to support the business goals. Provide field partners with correct information to make accurate decisions and employ the appropriate approach in various situations to support and influence results. • Gain the confidence and trust of others through honesty, integrity and authenticity. • Manage processes and systems remotely. • Availability to travel occasionally and answer calls at all hours. EEO Statement Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format using a sign language interpreter, or using specialized equipment. Contact **************.

NOTE: This role is temporary and remote with an expected end date effective June 30, 2026. THE OPPORTUNITY Responsible for the day-to-day support of the broadbased and executive Compensation functions. Provides regular and ad-hoc reports and assists with administration of various compensation plans and programs. Performs analysis and data audits procedural in maintaining data integrity. This role will report to the Compensation Manager and work closely with the Director, Executive Compensation. Interfaces with HRBPs, Finance, Payroll, vendors, HRIS and Legal. RESPONSIBILITIES Executive Compensation Support the day-to-day operations of executive compensation. Support the maintenance of long-term incentive plans (LTIP) Support the administration of the Management Stock Purchase Plan (MSPP), and Employee Stock Purchase Plan (ESPP) Provide reporting on all aspects of executive compensation, as well as ad-hoc requests. Compensation Assist with the administration of annual merit processes, including working with HRIS to ensure data integrity and testing of systems. Collaborate on salary surveys, gather data for annual submissions. Track Spot Bonus program, monitor budget spend and generate quarterly reports. Track Compensation Commitments, confirm payments with HRBPs, payroll and partner with Finance on monthly reports. Audit data in WorkDay and collaborate with HRBPs. Support FLSA and entry level job evaluations requests. Reporting & Compliance Support with the preparation of compensation-related proxy tables. Support the preparation of annual CEO Pay Ratio analysis. Support and prepare Financial, Accounting and SOX reporting. Project Support Gather data for Total Rewards Statement preparation. Prepare supporting materials for the Job Family project. Support with ad-hoc compensation projects, and participate in departmental initiatives as requested. About Scholastic For more than 100 years, Scholastic Corporation (NASDAQ: SCHL) has been meeting children where they are - at school, at home and in their communities - by creating quality content and experiences, all beginning with literacy. Scholastic delivers stories, characters, and learning moments that empower all kids to become lifelong readers and learners through bestselling children's books, literacy- and knowledge-building resources for schools including classroom magazines, and award-winning, entertaining children's media. As the world's largest publisher and distributor of children's books through school-based book clubs and book fairs, classroom libraries, school and public libraries, retail, and online, and with a global reach into more than 135 countries, Scholastic encourages the personal and intellectual growth of all children, while nurturing a lifelong relationship with reading, themselves, and the world around them. Learn more at ******************* Some benefits that we offer: Full suite of health and wellness benefits (including a $0 deductible Medical Plan) Retirement Savings Plan 401(k) with options for both Roth and Traditional Contributions Tuition-Free programs for undergraduate and graduate degrees Generous Parental Leave Program Employee Stock Purchase Plan (ESPP) with opportunity for discounted stock at a 15% discount Thank you for your consideration in choosing Scholastic. #LI-MA1 Qualifications HOW YOU CAN FIT (Qualifications) Knowledge, Skills and Abilities: Excellent analytical, organizational, project management skills with strong attention to detail. Ability to manage multiple tasks and meet deadlines. Strong written and verbal communication skills. Demonstrated knowledge of excel, and HRIS systems. WorkDay experience preferred. Experience and Education: 2 years of compensation experience. Equity compensation experience preferred. Knowledge of compensation best practices and processes. Ability to work independently, with teammates and interact with all levels of professionals. Education: Bachelor's degree in HR, business or finance. Time Type:Full time Job Type:TemporaryJob Family Group:Temp EmployeeLocation Region/State:New YorkCompensation Range:Annual Salary: 60,000.00 - 75,000.00EEO Statement: Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. EEO is the Law Poster EEO Scholastic Policy Statement Pay Transparency Provision

Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together. At Scholastic Book Fairs, we bring "the best school day of the year" in 110,000 unique pop-up shops annually. Irresistibly defying expectations of how one must act in a library, Fairs raise over 200 million dollars in funds and resources for schools that host Fairs. And we're just getting started... We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family. We are currently in search of Fair Consultants to help grow the Book Fair business. These full-time positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal, and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and summers off. In additions to the base rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives. Base Hourly Range: $22.00 to $26.00 Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company. They will support our mission to encourage reading and promote lifelong learning and demonstrate our values of caring and respect for all people. Summary: Flex Fair Consultant is responsible for maximizing Book Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will minimize cancellations and optimize event schedules, ensuring smooth operations and maximized profits. Ultimately, you'll be a passionate advocate for reading, igniting a love for books within every school you serve. This role does not have an assigned area but will support the territory pod as a whole until an opening becomes available. JOB RESPONSIBILITIES Revenue Growth: + Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities within the assigned territory. + Identify new business opportunities and cultivate relationships with prospective customers to expand market presence and drive sales growth. Customer Account Maintenance and Growth: + Build and maintain strong relationships with existing customers to understand their needs, preferences, and challenges. + Proactively engage with customers to identify upsell and cross-sell opportunities and drive incremental revenue from existing accounts. Relationship Building: + Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations. + Act as a trusted advisor to customers, providing expert guidance, product recommendations, and solutions to meet their business objectives. Territory Management: + Effectively manage territory activities, including prospecting, lead generation, pipeline management, and sales forecasting. + Utilize CRM systems and sales tools to track customer interactions, manage sales pipelines, and optimize territory performance. Market Intelligence: + Stay informed about industry trends, market dynamics, competitor activities, and customer needs to identify opportunities and mitigate risks. + Gather and analyze customer feedback and market data to inform sales strategies and product development initiatives. **Qualifications** Knowledge, Skills, and Abilities: Sales Acumen: + Understanding of sales techniques, negotiation skills, and closing strategies. + Knowledge of industry trends, market dynamics, and competitive landscape. Customer Relationship Management: + Ability to build and maintain strong relationships with customers. + Skill in identifying customer needs and presenting solutions effectively. Communication Skills: + Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building. + Ability to convey complex information in a clear and concise manner. Time Management and Organization: + Strong time management skills and ability to prioritize tasks effectively. + Capacity to manage multiple priorities and meet deadlines in a fast-paced environment. + Ability to execute a vision, manage multiple priorities, and achieve results. Additional Skills + Proficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet. + Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers. + Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC. Experience: + Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service. + Proven track record of success in sales, with a focus on revenue growth and customer relationship management. Education: + Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field. **Time Type:** Full time **Job Type:** Regular Seasonal **Job Family Group:** Sales **Location Region/State:** Florida **EEO Statement:** Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. EEO is the Law Poster (********************************************************************************************** EEO Scholastic Policy Statement Pay Transparency Provision (********************************************************************************* Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 97 years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at: ****************** We're always looking for talented people to join Scholastic in instilling a love of reading and lifelong learning in children. At Scholastic, our benefit plans have been designed to be in line with market conditions and employee needs. Our plans provide flexibility and allow individuals a broad range of choices that can be tailored to meet each employee's needs. Scholastic is an Equal Opportunity Employer.

Position Overview The Team Lead Shipping/Receiving oversees the shipping and receiving department. Is responsible for the proper handling of materials, adherence to safety procedures, and providing accurate, timely shipments. Direct activities to meet the financial and marketing objectives of the company. Act as the leader on duty, responding to customer and associate concerns in the absence of the store manager. As well as opening and closing the store and ensuring all bookstore property and personnel are secure. Responsibilities Supervises the work activities of sales associates FT/PT and Temporary, including: Trains new associates FT/PT and seasonal associates hired for peak seasons. Ensures Sales Associates follow company and store policies, procedures, and standards. Oversees the maintenance of systems data, forms, files, and reports in accordance with Store policies and procedures. Ensure the shipping/receiving area has adequate supplies and materials and area is neat, clean, and organized. Establish and maintain relationships with publishers to ascertain the status of an order or damaged books and/or return to vendors. Verifies items scanned at the correct price and moves items to the appropriate store location. Verifies incoming shipments against purchase orders, invoices, or packing slips to ensure all items are received and not damaged and enters them into store systems in compliance with company policies, procedures, and standards. Records receipt of shipments and complete shipping logs. Unpacks boxes, verifies items match the purchase order, and enters received goods into the store system. Weighs incoming/outgoing cartons and may unload or load trucks or pallets. Packs and affixes shipping labels with proper postage on packed cartons. May prepare inter-store transfer forms. Unloads boxes and prepares products to stock on bookshelves and/or displays. Directs customers to the area of the store their item is in and answers routine inquiries. Leads efforts to reduce in-store shrink activity through Asset Protection education, awareness, and compliance. Acts as the key carrier with store opening and closing responsibilities. Other duties as assigned. Follett Higher Education is a drug-free workplace environment. Pay Range $12.00-$24.33/hour

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items. Equally, you are an essential part of the café team in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service. You'll make a great Barista if you have what we term to be good “behaviors.” Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: • Maintain reliable and punctual attendance for scheduled shifts. • Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays. • Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably. • Are supportive and considerate of colleagues, going out of your way to help others in the team and showing them kindness. • Are always cheerful with customers, consistently going out of your way to help them. • Show aptitude and willingness to learn new skills and acquire new knowledge in the store. • Above all, show that you enjoy being a barista! As a Barista, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista. You will be trained and expected to be proficient in: • Using varied technology including registers, computers, tablets, programs and other tools comfortably and efficiently. • Developing strong merchandising skills to maintain the café presentation and cleanliness of the Café. • Developing effective visual merchandising skills to maintain the counter and floor retail fixtures, equally. • Running a register competently to serve customers quickly and reliably. • Supporting the receiving and unpacking of deliveries, and the efficient and accurate stocking that follows. • Making food and drinks properly with ease and accuracy, using a combination of your own knowledge or that of your colleagues, and the available information like drink recipe guides, product spec sheets and other tools. • Maintaining café cleanliness through accurate and reliable execution of daily and weekly cleaning tasks during your shift. • Following and executing First In First Out (FIFO) practices and dating product consistently and correctly. • Supporting the bookfloor team willingly and effectively when needed. • Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behaviors and issues in the store. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your barista knowledge and skills to develop. Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will: • Build café knowledge of the products we offer across beverage, bakery and savory options and gifting. • Use this knowledge to maintain the presentation in an interesting and appetizing manner. • Speak about and support key sales objectives such as new LTO items or café promotions sharing this knowledge with customers and colleagues. • Be able to make effective food and beverage customization recommendations to customers on varied items. • Build knowledge and engagement for execution of café retail options. • Understand and use Café training tools appropriately. • Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards correctly and reliably. • Use this knowledge to support the success of key products and promotions, equally. As already said, above all we expect you to enjoy being a barista at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path - Senior Barista - where you will take on new challenges and gain further opportunities for growth. You will, of course, comply with all company policies and procedures. EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy © 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003

is remote and is not required to be in Florida - open to any U.S. location. _Product Designers work with Scholastic's Tangerine Press publishing team to create, develop, and design high-quality and very high kid appeal Nonfiction Books, Activity Kits, Stationery, and School Supplies for distribution mainly through Scholastic's Book Fairs and Book Clubs._ **KEY RESPONSIBILITIES** 1. Manage the design and production of a variety of projects per season, which include books, kits, non-book, and packaging designs, working closely with the Art Director and senior staff. 1. Create print-ready files that follow the printer's specifications and templates provided. 3. Provide 2D and 3D illustrations, as well as product mock-up designs with dimensions provided, for proposed projects in Stationery and School Supplies. 4. With guidance from the Associate Art Director, hire and art direct freelance designers on projects managed internally, and successfully guide them from beginning templates through photo licensing and pre-flighting files. 5. Create design schedules for assigned projects and participate in weekly production meetings with the larger team, as well as smaller weekly staff meetings to surface opportunities, problem solve, and ensure projects meet expectations and due dates. 6. Assist with the layout and design of (2) seasonal Trend Presentations that include product mock-ups showing how we can implement those trends into our future product designs, with guidance from senior staff members. 7. Collaborate across teams-production, editorial, and safety-to understand and ensure design work meets all objectives. 8. Ensure company branding and image standards are adhered to, including following all processes in place for licensing images and fonts. 9. Be involved in every stage of preparation of pre-flighting digital files for pre-press and work with our vendors through to mass production. 10. Manage archival of files for all completed projects and assist the design department with archival of projects from past seasons. 11. Contribute to editorial brainstorms and product pitches to develop high-novelty, trend-right, quality Tangerine Press product lists. **Qualifications** 1. Minimum 2 years design experience in an art department in a Designer position or equivalent role, in publishing, stationery, packaging, or the toy industry 2. Thorough knowledge of, and work experience with, Adobe Creative Suite (InDesign, Photoshop, and Illustrator) 3. Organization and strong verbal and written communication skills, attention to detail 4. Ability to meet deadlines for multiple projects while working independently; ability to thrive in a remote work environment 5. Ability to conceptualize ideas, sketch, and understand 3D packaging, such as cardboard display boxes 6. A portfolio featuring a variety of design work, which demonstrates knowledge of Adobe Creative Suite, and ability in layout and design, typography, and/or illustration is required for review. 7. BFA or similar degree, or certification from a technical school in Graphic Design or related field is a plus but not required. 8. Knowledge of Adobe Workfront and Microsoft PowerPoint is a plus. The salary range for this position is $55,000 to $62,000 annually. **Time Type:** Full time **Job Type:** Regular **Job Family Group:** Art & Graphic Design **Location Region/State:** Florida **EEO Statement:** Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. EEO is the Law Poster (********************************************************************************************** EEO Scholastic Policy Statement Pay Transparency Provision (********************************************************************************* Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 97 years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at: ****************** We're always looking for talented people to join Scholastic in instilling a love of reading and lifelong learning in children. At Scholastic, our benefit plans have been designed to be in line with market conditions and employee needs. Our plans provide flexibility and allow individuals a broad range of choices that can be tailored to meet each employee's needs. Scholastic is an Equal Opportunity Employer.

As a Campus Store Manager, you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational excellence by ensuring your team delivers an engaging customer service experience. Through your expertise and influence, you will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics, store performance, and short/long-term planning and support a Regional Manager with overall store and campus relationships and operations. Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. Responsibilities Driving Results/Sales: Execute operating plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. Including: Execute sales promotions, special events, book signings, and preparation of merchandise displays, store layout, and advertising copy. Responsible for leading in-store course materials activities in collaboration with course materials leadership. Partner with Regional Manager to review store financials and adjust accordingly to drive sales. Responsible for meeting annual shrink budget. Review and approve store markups, markdowns, and write-offs within company guidelines. Ensures the security of company assets and the safety of associates and customers, and adherence to company policies. Campus Relationships: Communicate and partner with the campus including: Facilitation of campus and/or community events. Day-to-day communication of store operational activities. Strategic Partnership Reviews. Ensure campus outreach and engagement. Bookstore Advisory Committees. Talent Management: Responsible for full cycle talent management, including: Develop cross-functional teams of engaged team members with the ability to execute initiatives and drive operational standards to produce business results. Ensure effective performance management and maintain a culture of accountability. Recruit, train, coach, and develop all team members. Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include: Develop and maintain relationships with customers, faculty, staff, administrators, vendors, and One Team Center staff to share information to improve and drive market share. Answer routine inquiries and handle escalated complaints. Ensure the store is neat, clean, and orderly. May oversee a café or convenience store and must ensure compliance with all health and food safety regulations. Other duties as assigned to support general store operations. Follett Higher Education is a drug-free workplace environment.

Title: Loss Prevention Market Manager EmploymentType: Full-Time JobSummary: As a loss prevention market manager (LPMM), you collaborate with your assigned stores ensuring a safe and secure environment by identifying safety issues, assessing risks and empowering the stores to make the appropriate changes. You partner to develop, implement and manage company inventory shrink initiatives that will reduce shrink and enhance the financial performance of the stores. You support the annual physical inventory of the stores ensuring the integrity of the inventory. You analyze data with the goal of identifying issues and trends as they relate to both internal and external theft. An LPMM proactively partners with the stores through regular store visits and reporting and by providing enhanced training on LP initiatives when needed. You lead a team of market investigators and leverage their expertise across the market to ensure successful day-to-day programs and implementation of key initiatives. You quickly adapt to changing situations and provide clear communication to support store teams. An employee in this position can expect an annual starting rate between $90,000 - $100,000 depending on experience, seniority, geographic locations, and other factors permitted by law. WhatYouDo: - Manage and ensure all physical security standards are in place and communicate any risk exposures to Home Office Loss Prevention partners. - During in-store and/or virtual visits, actively walk the sales floor to identify merchandise protection opportunities and to ensure the sales floor is safe and free from hazards. If needed, coach bookselling team in the moment regarding these areas. - Manage the execution and ongoing maintenance of the shrink reduction and LP awareness programs and measure results. - Investigate and help resolve inventory integrity issues by working with business partners for appropriate resolution. - Manage data analytics for your assigned stores by regularly analyzing and reviewing trends and providing recommendations to prevent future incidents. - Assess compliance with Loss Prevention programs and identify areas of potential risk and gaps between actual performance and company standards. - Advise and manage all Loss Prevention issues by partnering with field management to determine impact, resolution and preventive measures on all shrink and quality of life issues. - Tailor and manage Loss Prevention programs for the market and train, educate and motivate store teams on safety, shrinkage reduction and all other loss prevention procedures. - Develop excellent market investigators, providing them with motivation, feedback, development and realistic goals that align with the needs of the stores. - Write and review incident summaries and investigative reports that are timely, concise and accurate. - Respectively, manage internal and external investigations, including apprehending shoplifters and interviewing employees. - Ensure that the Loss Prevention programs align/support our five bookstore principles (i.e., Presentation, Commerciality, Section Detail, Localization & Sense of Theater). - Manage the preparation, execution and reconciliation of the physical inventory process and provide oversight and guidance to respective stores. - Manage all health and safety issues by partnering appropriately and escalating when needed. - Use remote working technology (Teams, Outlook 365, etc.) and select travel to support the above. Knowledge&Experience: - High-school degree and related work experience, including a minimum of eight years of retail loss prevention, with at least 2 years in a multi-unit environment. - Ability to collaborate effectively with cross-functional teams. - Ability to influence and manage teams without having direct management responsibilities in certain areas. - Experience in coaching teams to deliver performance. - Demonstrated track record of being proactive, managing multiple complex projects simultaneously and focusing on critical priorities with little to no supervision. - Strong organizational and analytical skills. - Must possess a demonstrated understanding of general and civil liability. - Previous experience working with local law enforcement. - Knowledge and understanding of the principles of Loss Prevention and Store Operations. - Experience respectfully apprehending shoplifters and installing CCTV cameras. - Ability to write clear and concise summaries of issues. - Experienced investigator & interviewer with completed certifications. Strong in-person and telephone interview skills are required. Expected Behaviors - Prioritize customer experience above all else. - Strong communicator. - Strong interpersonal skills. - Ability to maintain confidentiality. - Discreet and unbiased. - Demonstrate empathy in difficult situations. - Provide direct and actionable feedback, motivating through coaching and developing teams to deliver effective programs that protect our employees, customers and the business. - Adaptable, positive and proactive. Has the flexibility to change an action or behavior quickly based on a situation while simultaneously remaining balanced. - Make appropriate critical decisions in high pressure situations without having all the required/desired information. - Deescalate high-risk situations, respectfully. - Gather all information and make sound and timely decisions when solving problems. - Strong organizational and time-management skills with the ability to juggle tasks on multiple projects. - Work well under deadlines; self-starter; innovative. - Effectively present to and influence partners on programs to support the business goals. Provide field partners with correct information to make accurate decisions and employ the appropriate approach in various situations to support and influence results. - Gain the confidence and trust of others through honesty, integrity and authenticity. - Manage processes and systems remotely. - Availability to travel occasionally and answer calls at all hours. EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of store manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure. Responsibilities Leads the work activities of department team members, PT, and Temporary including: Ensures shelves and other displays are stocked, restocked, and maintained according to company standards. Ensures markups or markdowns are taken according to company directives. Greets and assists customers with inquiries and purchases, utilizing the cash register to process payments and refunds, and resolves escalated customer issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Verifies cashier daily balancing of cash drawers for accuracy while ensuring safe cash handling policies and procedures, including cash, checks, and credit/debit cards. Coordinates team members' work activities, including training new employees. Ensures team members understand and follow Corporate and store policies and procedures. Receives and verifies orders and completes store reports. May be a key holder responsible for opening and/or closing the store. Understands and processes website orders, including picking merchandise and shipping orders. Maintains neat and clean store and work areas. May assist other team members with completing the work of the department. Performs other duties as assigned. Follett Higher Education is a drug-free workplace environment. Pay Range $12.00-$24.33/hour

Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together. At Scholastic Book Fairs, we bring “the best school day of the year” in 110,000 unique pop-up shops annually. Irresistibly defying expectations of how one must act in a library, Fairs raise over 200 million dollars in funds and resources for schools that host Fairs. And we're just getting started… We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family. We are currently in search of Fair Consultants to help grow the Book Fair business. These full-time positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal, and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and summers off. In additions to the base rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives. Base Hourly Range: $22.00 to $26.00 Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company. They will support our mission to encourage reading and promote lifelong learning and demonstrate our values of caring and respect for all people. Summary: Flex Fair Consultant is responsible for maximizing Book Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will minimize cancellations and optimize event schedules, ensuring smooth operations and maximized profits. Ultimately, you'll be a passionate advocate for reading, igniting a love for books within every school you serve. This role does not have an assigned area but will support the territory pod as a whole until an opening becomes available. JOB RESPONSIBILITIES Revenue Growth: Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities within the assigned territory. Identify new business opportunities and cultivate relationships with prospective customers to expand market presence and drive sales growth. Customer Account Maintenance and Growth: Build and maintain strong relationships with existing customers to understand their needs, preferences, and challenges. Proactively engage with customers to identify upsell and cross-sell opportunities and drive incremental revenue from existing accounts. Relationship Building: Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations. Act as a trusted advisor to customers, providing expert guidance, product recommendations, and solutions to meet their business objectives. Territory Management: Effectively manage territory activities, including prospecting, lead generation, pipeline management, and sales forecasting. Utilize CRM systems and sales tools to track customer interactions, manage sales pipelines, and optimize territory performance. Market Intelligence: Stay informed about industry trends, market dynamics, competitor activities, and customer needs to identify opportunities and mitigate risks. Gather and analyze customer feedback and market data to inform sales strategies and product development initiatives. Qualifications Knowledge, Skills, and Abilities: Sales Acumen: Understanding of sales techniques, negotiation skills, and closing strategies. Knowledge of industry trends, market dynamics, and competitive landscape. Customer Relationship Management: Ability to build and maintain strong relationships with customers. Skill in identifying customer needs and presenting solutions effectively. Communication Skills: Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building. Ability to convey complex information in a clear and concise manner. Time Management and Organization: Strong time management skills and ability to prioritize tasks effectively. Capacity to manage multiple priorities and meet deadlines in a fast-paced environment. Ability to execute a vision, manage multiple priorities, and achieve results. Additional Skills Proficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet. Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers. Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC. Experience: Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service. Proven track record of success in sales, with a focus on revenue growth and customer relationship management. Education: Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field. Time Type:Full time Job Type:Regular SeasonalJob Family Group:SalesLocation Region/State:FloridaEEO Statement: Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. EEO is the Law Poster EEO Scholastic Policy Statement Pay Transparency Provision