Follett jobs in Boston, MA - 47 jobs

Job DescriptionJoin the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations. Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education. Pay Rate - $19.75 - $23.64 per hour Position Overview The Department Manager General Merchandise (GM) manages the General Merchandise department at a large store, including managing employee activities to meet the financial and marketing objectives of the company. Coordinates sales promotions with the Home Office and manages execution in the store. This position also assists customers and suggests the selection of products based on knowledge of current products, familiarity with offerings, and customer interactions. Demonstrates strong knowledge of Follett systems and strategies (Included Program, Academic Tools, System Integrations, etc.), the industry, and the competitive landscape to execute initiatives, drive profitable sales, and control expenses. Effectively executes company programs and initiatives. Ensures compliance with company policies and procedures. Partners with various support partners, including Store Operations, RCMS, AP, HR, and Training. Consistently demonstrates Follett Values - Integrity, Accountability, Customers, Each and Every Associate, Innovation, and Teamwork. Demonstrates proficiency in Follett Strategic Competencies. Responsibilities Supervises the employees of the department, including assigning and evaluating work as well as interviewing, hiring, and training new employees. Supervises the Home Office-regulated Return-to-Vendor (RTV) receiving and scanning processes. Assists customers in finding products. Manages the special order functions and notifies customers. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Builds key partnerships with other store staff and campus organizations for promotional and special events and assists with off-site sales opportunities (e.g., graduation, basketball, football, author signings, etc.). Conducts store walkthroughs daily to ensure proper stock levels, inventory placement, and customer service levels. Manages the in-store merchandise display from the stockroom to the sales floor, serving as the liaison between the Store and the Planner. Creates and maintains displays in compliance with company standards. Executes Home Office-initiated markups and markdowns, analyzes financial reports, processes purchase orders, and approves invoices. Partners with the Store Manager to execute promotions and sales and ensures proper inventory levels based on sales and trends. May perform website maintenance and fill orders. Maintains price accuracy and merchandise availability on the store website. Responds to student, faculty, staff, alumni, and other customer questions and issues resolving escalated issues as necessary. May manage the store in the store manager's absence or occasionally supervise other departments. May open or close the store. Performs other related duties as assigned. Follett Higher Education is a drug-free workplace environment.Requirements 3-5 years of relevant experience. Bachelor's degree or equivalent. 3-5 years of retail supervisory experience; computer literacy. Strong communication skills (verbal and written) are required. Previous supervisory/management experience is required. General computer skills. Full time benefits: • Medical, Dental, & Vison • Voluntary Insurance plans • 401k + 100% company match (up to 4%) • 80 hours vacation + sick days • 10 paid company holidays • Quarterly Bonus Plan Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Powered by JazzHR CQgYfiH7xD

Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. Overview Barnes & Noble College is seeking a customer-focused, sales-driven, leader to work as a Retail Store Manager in our MIT Coop @ Kendall Square bookstore. The Store Manager will lead the store in the daily operation of our retail store. You will build and maintain positive relationships with the campus community, supervise employees and departments, work directly with employees, customers, and faculty, and deliver measurable results for the store and for your school. Driving sales, leadership, customer service, team building, and problem solving are essential skills that will be used on a daily basis. Responsibilities As a Store Manager you are the store's leader and are accountable for all aspects of the store-- financial results, operations, merchandising, talent acquisition, customer service, and campus relations. You will build and maintain positive relationships with the campus community and your Corporate Office partners to create the finest and most profitable bookstore for the school campus community we serve. You will be a people manager and have direct involvement with training, directing, and counseling our team to create customer experiences that enhance bookstore loyalty and deliver measurable results for the store and for your school. A Store Manager must be knowledgeable of and a resource for all departments, model exceptional customer service, drive sales, and be a skillful problem solver. Expectations: Execute developed business strategies and identify opportunities drive sales, increase customer satisfaction, and expand store traffic. Strong delegation, follow up, and management skills to maintain outstanding visual merchandising standards, ensure availability of merchandise, maintain appropriate inventories, and complete projects in a deadline driven industry. Ensure high levels of customer satisfaction and sales through effective scheduling, talent acquisition, training, and development of store team members. Ability to identify creative solutions, learn independently, embrace change, and act as a change agent. Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable. Ensure standards for quality, customer service, and health and safety are met by providing a safe and clean store environment and implementing loss prevention measures. Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores): Pay: Store Manager pay range $29.00 - $38.75/hour. Supplemental Pay: Eligible to participate in an annual bonus program. Target bonus is 15% of base salary. Payout eligibility and amount is based on meeting stated objectives updated each year. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees. Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Commuter Benefit Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period. COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications 5+ years' supervisory experience in a retail setting preferred or a graduate of the Best Seller Program. Bachelors in Business Administration or relevant field preferred. Leadership experience to direct and develop a workforce of managers and sales associates. Strong interpersonal, communication, and problem solving skills to manage campus relationships and corporate initiatives while achieving customer sales and service goals. Familiarity with financial and customer service principles. Basic reading, writing and accounting skills required. Excellent customer service and communication skills needed. Ability to work a flexible schedule including evenings, weekends, and holidays. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #INDBNED

**Introduction** Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community all while being part of a company that is consistently rated as a great place to work - and where employees love what they do. **Overview** Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Operations Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community. **Responsibilities** As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. **Expectations:** + Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service. + Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members. + Help resolve customer issues and complaints and escalating problems to the management team when necessary. + Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at offsite textbook warehouse. + Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload. + Assist with processing sales transactions involving cash, credit, or financial aid payments as needed. + Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store. + Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. **Physical Demands:** + Frequent movement within the store to access various departments, areas, and/or products. + Ability to remain in a stationary position for extended periods. + Frequent lifting. + Occasional reaching, stooping, kneeling, crouching, and climbing ladders. **Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores):** Pay: Part-time Supervisor- Store Operations pay range $17.00/hour. **Benefits available include:** + Get paid sooner! Daily Pay earned wage access is available to all store employees + Employee Discount + Paid sick time (accrued based on time worked) + Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) + Commuter Benefits Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period. **COVID-19 Considerations:** Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. **Qualifications** + 2+ years' experience in a retail setting preferred. + High school diploma/GED preferred. + Outstanding customer service skills to match customers to products that meet their needs. + Basic reading, writing and accounting skills required. + Excellent customer service and communication skills needed. + Strong interpersonal, communication, and problem solving skills. + Ability to work a flexible schedule including evenings, weekends, and holidays. **EEO Statement** **Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.** **Job Locations** _US-MA-BOSTON_ **ID** _2025-20277_ **Category** _Retail Sales Associate_ **Position Type** _Regular PT_

Introduction Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education. Overview You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance. Perks * Flexible Scheduling * Sick time accrual from date of hire * Generous employee discount - including course materials & textbooks * Management Development Program Opportunities * The opportunity to add valuable, transferrable experience and skills to your resume Responsibilities Expectations: * Assist with processing sales transactions involving cash, credit, or financial aid payments. * Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit. * Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions. * Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store. * Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts. * Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. Physical Demands: * Frequent movement within the store to access various departments, areas, and/or products. * Ability to remain in a stationary position for extended periods. * Frequent lifting. * Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores): Pay: Temporary Bookseller pay rate: $15.00/hr. Benefits available include: * Get paid sooner! Daily Pay earned wage access is available to all store employees * Employee Discount * Paid sick time (accrued based on time worked) * Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) * Commuter Benefits Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period. COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications * Candidates must be a minimum of 16 years of age to be considered for temporary employment. * Confident and comfortable engaging customers to deliver an elevated experience. * An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment. * Basic math, keyboarding, and data entry skills. * Flexible availability throughout the academic year including peak periods. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you! The Marketing Assistant helps plan and execute creative, multi-step marketing campaigns that support educators and students. This role blends creativity with organization, coordinating details, collaborating across teams, and helping turn ideas into meaningful action. At Macmillan Learning, marketing isn't just about promotion, it's about purpose. Every campaign contributes to improving teaching and learning experiences for real people. The Marketing Assistant helps make that impact possible, supporting initiatives that inform, inspire, and empower educators. We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization. Responsibilities include, but are not limited to: Research and deliver data-based reports in systems such as SalesForce.com and PowerBI to analyze customer segmentation and create tracking for marketing planning purposes. Work closely with marketing colleagues as well as other departments including Product and Sales on campaigns and initiatives. Use project management tools like Asana to communicate with stakeholders and ensure timely delivery of campaign elements. Create and edit email campaigns through Marketo, our webmail application, in collaboration with the team. Implement creative application of discipline-based customer information in the form of flyers, documents, and comparative grids. Execute session logistics for National Sales Meetings (2/year); travel required. Populate/edit/organize data on key department reports and forms. Support live conferences and/or virtual meetings; help to execute high-impact events (requires independent judgment and discretion). Support sales representatives online and at meetings/conferences. Other projects as assigned. Required Qualifications: Bachelor's Degree. Attention to detail and thoroughness. Ability to manage a number of ongoing tasks simultaneously. Strong written and oral communication skills. Enthusiasm as a creator and collaborator in a dynamic department. Willingness to take risks and eagerness to learn. Preferred Qualifications: Google Suite with expertise particularly in Docs, Sheets, and Slides. Experience with Marketo, Salesforce, Qualtrics and/or similar software. Knowledge of/experience with Gen AI tools for productivity and efficiency. Willingness to learn to maximize efficiency and keep up with emerging technologies that impact higher education. Willingness to take calculated risks and learn from outcomes in the pursuit of continuous improvement and process innovation. Strong interest in the intersection of marketing, technology, and education, with a desire to stay current on trends shaping the future of work and learning. Salary: This is an entry level role and the salary is $42,000/year. Exemption status: Non-exempt Physical Requirements: Requires periods of close concentration. The employee must be able to multitask, must be able to sit for long periods, must be able to concentrate in a noisy/busy environment. The position is also eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming. Benefits Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. Competitive pay and bonus plan Generous Health Benefits (Medical, Dental, Vision) Contributions to your 401k retirement account through Fidelity Generous paid time off, sick time, discretionary days. and paid holidays (International Day for the Elimination of Racial Discrimination, Juneteenth, Indigenous People's Day, and more!) Employee Assistance Program, Education Assistance Program 100% employer-paid life and AD&D insurance And much more! Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visit macmillanlearning.com or see us on Facebook, Twitter, LinkedIn or join our Macmillan Community. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany. At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law. You can read more about our Diversity, Equity, & Inclusion initiatives here. The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education's guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.

Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance. We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside. SUMMARY Our Sun & Ski Sports store is looking for an Apparel and Footwear Coordinator that has the passion and drive to be number one and to work in a team atmosphere! Here you'll lead a team whose central focus is revolutionizing the entire customer experience! In addition to developing this winning team, you will also streamline processes and cultivate an environment that is exciting, interactive, and fun for both customers and employees! These are amazing opportunities for dynamic individuals. JOB RESPONSIBILITIES This is a supervisory role that includes opening and closing the store. Ensure your team delivers exceptional Customer Service that is consistent and beyond expectations. Train & develop store team on selling strategies and continuous improvement. Increase store sales through product knowledge communication and enthusiasm. Develop creative plans and strategies to increase store sales through business analysis, action planning, and consistent accountability. Identify problems and opportunities and present viable solutions. Maintain store visual presentation that is consistent with company standards and creates an inspiring shopping experience. Ensure Employees follow company policies and procedures. Lead, attend and assist with various events, including product knowledge clinics. Promote Sun & Ski within the local community. Maintain communication with General Manager, District Manager, and Home Office team. Manage store expenses and payroll; prioritize, plan, delegate and adapt to business needs. Loss Prevention minimize inventory loss and maintain accurate cash control. Requirements Preferred: Snow Enthusiast 1+ years management experience; Ability to manage, motivate and develop. Knowledge of business operations & shrink reduction. Talent in networking, recruiting, interviewing, training, and developing others. Exceptional interpersonal and communication skills for establishing and maintaining strong working relationships with Vendors, Buyers, Store Team, and Upper Management. Must have organizational and time management skills, with the ability to multi-task. Analytical and problem-solving skills, as well as attention to detail a must. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Company Benefits Pay: Hourly Rate + Commission Available to Full-Time Employees Health, vision, dental Employer Paid basic life insurance Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal Paid time off 401 (k) Plan + Company Match Employee Purchase Discount

Follett Higher Education is a leading educational service provider and omnichannel retailer, providing students, faculty, staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the collegiate journey. Follett Higher Education supports over 6 million students through its 1,100 physical and 1,750 eCommerce campus stores across North America. The ELP (Experiential Learning Platform) Team Member is a student of the campus, where the bookstore is located, and focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensure the sales floor is fully stocked and items priced properly. Team members are required to maintain availability that meets business needs. Responsibilities Greet customers and render assistance as necessary, responding to inquiries pertaining to products and merchandise. Partners to create and maintain a Hassle-free customer service culture, focused on solutions-based selling and an exceptional customer experience. Complete online orders in a timely manner. Proficient in the use of order processing applications and shipping applications. Operates POS system: accepting payments, giving change, bagging purchases, and processing employee or faculty discounts as appropriate. Starts up and shuts down register, troubleshoots, counts down register, performs cashier audits, etc. Balances the cash drawer, including checks, credit card receipts, and student charge slips. Observes proper cash handling procedures. May perform data entry/order placement for books and/or merchandise as directed by manager. Conducts research into chargebacks, late orders, and shipping requisitions to answer inquiries and resolve problems. Carry and shelve merchandise inventory; may also pull and package merchandise for return to vendors. Straightens merchandise, stocks shelves, prices merchandise and may assist in setting up displays and signs. May be required to mop, vacuum, clean shelves and take out trash. Follows all safety and loss prevention processes as outlined by company policy or procedure: Test the EAS security system daily and approach customers who set off the EAS system, investigating alarms, resolving issues, and logging EAS activations. Ensure inventory control tags are removed and/or replaced on merchandise according to company standards as applicable. Other Duties as assigned.

As a Sales Lead (SL), you model great selling behaviors - you love selling our products and make the customer experience exceptional by sharing your knowledge with your team and your customers. Your desire to lead the team and manage the store supports the achievement of sales goals, efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful in their Paper Source careers. In your role, you support the store and work collaboratively within it to ensure the best experience, making sure our customers are satisfied and come back to shop again and again. Notes An employee in this position can expect an hourly rate starting at $16.00 What You Do ● Create memorable shopping experiences where customers look forward to coming back to shop again because of the consistent, friendly and informed service that you provide and model for the store team. ● Ensure a vibrant store through the flawless execution of Visual Merchandising & Replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation. ● Leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc. to actively sell and engage in conversation with every customer. ● Help to develop employees by sharing your knowledge and supporting their understanding of the different areas in the store. ● Ensure the efficient execution of store operations by directing work with timely management of receiving, returns and other day-to-day processes, understanding issues of shrink and expenses when running the store. ● Identify opportunities for continuous improvement in operations, communicating and sharing with your team and pod to enhance the store experience for both customers and fellow employees. ● Communicate effectively and collaboratively with the store team. ● Give feedback honestly and respectfully to store team when appropriate. ● Drive results during assigned Manager on Duty (MOD) segments - delivering sales and behaviors that meet the store's performance targets. ● Lead merchandising and replenishment efforts during assigned MOD periods. ● Open and close the building, ensuring the safety of our employees and customers. ● Ensure compliance to company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll). ● Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing) Knowledge & Experience • Understand and deliver excellent standards of service. • Continue to grow knowledge of product/market and the current cultural trends. • Solid operational knowledge to run the store. • Proven experience training employees. • Solid decision-making skills. • Proven ability to communicate effectively and work collaboratively Expected Behaviors ● Prioritize customer experience above all else. ● Communicate feedback effectively with others. ● Work collaboratively with and through others. ● Delegate effectively and works through others. • Is curious and continues to develop deep knowledge about the industry. • Support results through observation and development of store team. • Enjoy working with people and value them. • Can-do attitude and a team-player. • Well-organized and manages time efficiently. • Shift gears quickly, prioritizes and multi-tasks in an ever changing work environment. • Use good judgment when making decisions. • Remain calm, cool and collected when situations escalate. • Take responsibility for own actions. • Is open to feedback and can reflect on this insight to develop and grow. EEO Statement As an Affirmative Action Employer, Barnes & Noble hires qualified people to work for its Paper Source subsidiary to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy © 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003

Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance. We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside. SUMMARY Our Sun & Ski Sports store is seeking a driven Sales Associate. We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! Customer Service is our mission. Here you'll help cultivate an environment that is exciting, interactive, and fun for both customers and employees! This is an amazing opportunity for a dynamic individual to earn significant additional compensation from their own personal sales. JOB RESPONSIBILITIES Greet and assist customers with enthusiasm and a genuine smile. Ensure you deliver exceptional Customer Service that is consistent and beyond expectations. Take initiative to remain familiar with the merchandise carried in the store, including key features and benefits, as well as ability to make accurate suggestions to customers. Attend product knowledge clinics/camps. Assist with visual presentation of merchandise. Ensure that you are aware of current advertised items and specials. Notify Management of any suspicious people or situations. Loss Prevention maintain accurate cash control and minimize inventory losses. REQUIREMENTS Preferred: Outdoor Enthusiast Preferred: Sales experience Strong selling and customer service skills Exceptional interpersonal and communication skills Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Company Benefits Pay: Hourly Rate + Commission Available to Full-Time Employees Health, vision, dental Employer Paid basic life insurance Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal Paid time off 401 (k) Plan + Company Match Employee Purchase Discount

Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance. We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside. SUMMARY Sun & Ski Sports is seeking a Shipping & Receiving Clerk. We are looking for candidates that are driven, organized, and have a passion for working in a team atmosphere! This is an amazing opportunity for a dynamic individual. JOB RESPONSIBILITIES Ensure you deliver exceptional Customer Service that is consistent and beyond expectations. Adhere to safety procedures regarding lifting and use of tools and equipment. Process all inter-store merchandise transfers. Process all merchandise shipments. Report any discrepancies and follow process to correct quickly and accurately. Maintain accurate paperwork. Ensure merchandise has correct security devices. Assist with visual merchandising of merchandise on sales floor, including floor moves, re-stocking and back-stock items. Maintain an organized and clean shipping/receiving/work area. Notify Management of any suspicious people or situations Loss Prevention - maintain accurate cash control and minimize inventory losses. REQUIREMENTS Preferred: Retail, Shipping/Receiving and Customer Service experience. Strong organizational skills and attention to detail. Ability to work quickly, efficiently, and accurately. Basic computer skills. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Company Benefits Employee Purchase Discount

Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. Overview Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis. Responsibilities As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team. With people management you may have direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives. Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation. Expectations: Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members. Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service. Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary. Manage customer and/or employee issues appropriately, timely, and with respect. Assist with hiring and training new employees for the sales floor or other departments. Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store. Assist with processing sales transactions involving cash, credit, or financial aid payments. Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees. Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Commuter Benefits COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications 3+ years' experience in a retail setting. 1+ year supervisory experience preferred or a graduate of the Best Seller Program. High school diploma/GED preferred. Ability to work a flexible schedule including evenings, weekends, and holidays. Familiarity with financial and customer service principles. Basic reading, writing and accounting skills required. Excellent customer service and communication skills needed. Strong interpersonal, communication, and problem solving skills. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

* Total Rewards: Quarterly Bonus Program to award store performance, Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans, 401(k) participation with company matching * Wellbeing support: Paid Time Off, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more. * Community impact: We give back with paid DEI and Volunteer Hours to support your passion! * Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development courses * Employees discounts from all our brands including Columbia, pr Ana, Sorel, and Mountain Hardwear ABOUT THE POSITION With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company's mission of "Connecting Active People with Their Passions." As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate-level team members in an assigned area of responsibility. The Retail Supervisor fosters a positive environment and displays a high professional standard of individual behavior, leading by example while demonstrating Columbia Sportswear Company values. HOW YOU'LL MAKE A DIFFERENCE * Oversees the day-to-day work of associate level staff. * Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store. * Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing. * Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example. * Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility. * Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors. YOU HAVE * No specific education required (High School Diploma or GED preferred) * 2-5 years of experience in position or specialization * Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone. * Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers. JOB CONDITIONS * Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. * Occasionally requires the ability to work in a place. * Ability to communicate clearly with others. * Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability. This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. ************************************************************************************ If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter. Pay Range: $17.60 - $25.34 Expected Pay Range for Hire: $17.60 - $22.76 * Pay decisions are determined by multiple factors, including what the market is paying, a candidate's capabilities and skills, years of experience, and internal equity. At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available. If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to ****************** with the Subject: Applicant Assistance Requested.

Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance. We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside. SUMMARY Sun & Ski Sports is looking for a Softgoods Coordinator to lead our Apparel and Footwear departments with energy and purpose! In this role, you'll lead a customer-focused, high-performing team dedicated to revolutionizing the shopping experience through exceptional service, merchandising excellence, and a fun, interactive environment. You'll drive results, streamline processes, and help build a team culture rooted in teamwork, excitement, and success. If you're ready to take your retail career to the next level - and have a blast doing it - we'd love to have you on board! JOB RESPONSIBILITIES Serve in a supervisory capacity, including opening and closing the store. Lead by example, ensuring your team consistently delivers exceptional customer service that exceeds expectations. Train and develop team members on selling techniques and promote a culture of continuous improvement. Increase sales through product knowledge communication and by sharing enthusiasm with both team and customers. Analyze store performance and implement strategic action plans to drive results and maintain accountability. Identify challenges and opportunities, providing viable solutions that support operational success. Maintain an engaging visual merchandising presentation consistent with brand standards. Ensure employee compliance with all company policies and procedures. Lead and participate in in-store events, product knowledge clinics, and community outreach. Represent and promote the Sun & Ski Sports brand within the local community. Communicate regularly with the General Manager, District Manager, and Home Office to stay aligned with company goals. Assist in managing store expenses and payroll, including planning, delegation, and adapting to evolving business needs. Support Loss Prevention initiatives, minimizing inventory loss and ensuring accurate cash control. REQUIREMENTS 1+ years of management experience, with the ability to lead, motivate, and develop others. Knowledge of retail operations, including shrink reduction and inventory control practices. Strong skills in recruiting, interviewing, training, and team development. Exceptional interpersonal and communication abilities, with a talent for building relationships with vendors, buyers, teammates, and leadership. Excellent organizational and time management skills, with the ability to multi-task in a fast-paced environment. Proven analytical and problem-solving skills, with a sharp attention to detail. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities. Company Benefits Pay: Hourly Rate + Commission Health, Vision, and Dental Insurance Employer Paid Basic Life Insurance Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal Paid Time Off (PTO) 401 (k) Plan + Company Match Employee Purchase Discount Company/Vendor sponsored Product Knowledge/Training Adventure trips

Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance. We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside. SUMMARY Our Sun & Ski Sports store is seeking a driven Sales Associate. We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! Customer Service is our mission. Here you'll help cultivate an environment that is exciting, interactive, and fun for both customers and employees! This is an amazing opportunity for a dynamic individual to earn significant additional compensation from their own personal sales. JOB RESPONSIBILITIES Greet and assist customers with enthusiasm and a genuine smile. Ensure you deliver exceptional Customer Service that is consistent and beyond expectations. Take initiative to remain familiar with the merchandise carried in the store, including key features and benefits, as well as ability to make accurate suggestions to customers. Attend product knowledge clinics/camps. Assist with visual presentation of merchandise. Ensure that you are aware of current advertised items and specials. Notify Management of any suspicious people or situations. Loss Prevention maintain accurate cash control and minimize inventory losses. REQUIREMENTS Preferred: Outdoor Enthusiast Preferred: Sales experience Strong selling and customer service skills Exceptional interpersonal and communication skills Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Company Benefits Pay: Hourly Rate + Commission Available to Full-Time Employees Health, vision, dental Employer Paid basic life insurance Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal Paid time off 401 (k) Plan + Company Match Employee Purchase Discount

The Department Manager General Merchandise (GM) manages the General Merchandise department at a large store, including managing employee activities to meet the financial and marketing objectives of the company. Coordinates sales promotions with the Home Office and manages execution in the store. This position also assists customers and suggests the selection of products based on knowledge of current products, familiarity with offerings, and customer interactions. Demonstrates strong knowledge of Follett systems and strategies (Included Program, Academic Tools, System Integrations, etc.), the industry, and the competitive landscape to execute initiatives, drive profitable sales, and control expenses. Effectively executes company programs and initiatives. Ensures compliance with company policies and procedures. Partners with various support partners, including Store Operations, RCMS, AP, HR, and Training. Consistently demonstrates Follett Values - Integrity, Accountability, Customers, Each and Every Associate, Innovation, and Teamwork. Demonstrates proficiency in Follett Strategic Competencies. Responsibilities Supervises the employees of the department, including assigning and evaluating work as well as interviewing, hiring, and training new employees. Supervises the Home Office-regulated Return-to-Vendor (RTV) receiving and scanning processes. Assists customers in finding products. Manages the special order functions and notifies customers. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Builds key partnerships with other store staff and campus organizations for promotional and special events and assists with off-site sales opportunities (e.g., graduation, basketball, football, author signings, etc.). Conducts store walkthroughs daily to ensure proper stock levels, inventory placement, and customer service levels. Manages the in-store merchandise display from the stockroom to the sales floor, serving as the liaison between the Store and the Planner. Creates and maintains displays in compliance with company standards. Executes Home Office-initiated markups and markdowns, analyzes financial reports, processes purchase orders, and approves invoices. Partners with the Store Manager to execute promotions and sales and ensures proper inventory levels based on sales and trends. May perform website maintenance and fill orders. Maintains price accuracy and merchandise availability on the store website. Responds to student, faculty, staff, alumni, and other customer questions and issues resolving escalated issues as necessary. May manage the store in the store manager's absence or occasionally supervise other departments. May open or close the store. Performs other related duties as assigned. Follett Higher Education is a drug-free workplace environment.

Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance. We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside. SUMMARY Sun & Ski Sports is seeking a Shipping & Receiving Clerk. We are looking for candidates that are driven, organized, and have a passion for working in a team atmosphere! This is an amazing opportunity for a dynamic individual. JOB RESPONSIBILITIES Ensure you deliver exceptional Customer Service that is consistent and beyond expectations. Adhere to safety procedures regarding lifting and use of tools and equipment. Process all inter-store merchandise transfers. Process all merchandise shipments. Report any discrepancies and follow process to correct quickly and accurately. Maintain accurate paperwork. Ensure merchandise has correct security devices. Assist with visual merchandising of merchandise on sales floor, including floor moves, re-stocking and back-stock items. Maintain an organized and clean shipping/receiving/work area. Notify Management of any suspicious people or situations Loss Prevention - maintain accurate cash control and minimize inventory losses. REQUIREMENTS Preferred: Retail, Shipping/Receiving and Customer Service experience. Strong organizational skills and attention to detail. Ability to work quickly, efficiently, and accurately. Basic computer skills. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Company Benefits Employee Purchase Discount

Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. Overview Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis. Responsibilities As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team. With people management you may have direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives. Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation. Expectations: Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members. Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service. Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary. Manage customer and/or employee issues appropriately, timely, and with respect. Assist with hiring and training new employees for the sales floor or other departments. Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store. Assist with processing sales transactions involving cash, credit, or financial aid payments. Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Massachusetts Pay Transparency Information (Only applicable in Massachusetts stores): Pay: Assistant Store Manager pay range $20.00 - $25.00/hour. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees Medical, Dental and Vision Insurance Life Insurance Short term and Long Term disability Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Paid Time Off (Vacation, Sick and Flex Days) Commuter Benefits Employee Assistance Program Employee Discount Eligibility for each plan may include a waiting period and may require the employee to enroll during a stated eligibility period. COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications 3+ years' experience in a retail setting. 1+ year supervisory experience preferred or a graduate of the Best Seller Program. High school diploma/GED preferred. Ability to work a flexible schedule including evenings, weekends, and holidays. Familiarity with financial and customer service principles. Basic reading, writing and accounting skills required. Excellent customer service and communication skills needed. Strong interpersonal, communication, and problem solving skills. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Established in 1980, Sun & Ski Sports calls an unexpected city home - Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile-26.2 of them, to be exact-to provide you with the right gear and guidance. We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We're looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We've been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports - Find Yourself Outside. SUMMARY Sun & Ski Sports is looking for a Softgoods Coordinator to lead our Apparel and Footwear departments with energy and purpose! In this role, you'll lead a customer-focused, high-performing team dedicated to revolutionizing the shopping experience through exceptional service, merchandising excellence, and a fun, interactive environment. You'll drive results, streamline processes, and help build a team culture rooted in teamwork, excitement, and success. If you're ready to take your retail career to the next level - and have a blast doing it - we'd love to have you on board! JOB RESPONSIBILITIES Serve in a supervisory capacity, including opening and closing the store. Lead by example, ensuring your team consistently delivers exceptional customer service that exceeds expectations. Train and develop team members on selling techniques and promote a culture of continuous improvement. Increase sales through product knowledge communication and by sharing enthusiasm with both team and customers. Analyze store performance and implement strategic action plans to drive results and maintain accountability. Identify challenges and opportunities, providing viable solutions that support operational success. Maintain an engaging visual merchandising presentation consistent with brand standards. Ensure employee compliance with all company policies and procedures. Lead and participate in in-store events, product knowledge clinics, and community outreach. Represent and promote the Sun & Ski Sports brand within the local community. Communicate regularly with the General Manager, District Manager, and Home Office to stay aligned with company goals. Assist in managing store expenses and payroll, including planning, delegation, and adapting to evolving business needs. Support Loss Prevention initiatives, minimizing inventory loss and ensuring accurate cash control. REQUIREMENTS 1+ years of management experience, with the ability to lead, motivate, and develop others. Knowledge of retail operations, including shrink reduction and inventory control practices. Strong skills in recruiting, interviewing, training, and team development. Exceptional interpersonal and communication abilities, with a talent for building relationships with vendors, buyers, teammates, and leadership. Excellent organizational and time management skills, with the ability to multi-task in a fast-paced environment. Proven analytical and problem-solving skills, with a sharp attention to detail. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities. Company Benefits Pay: Hourly Rate + Commission Health, Vision, and Dental Insurance Employer Paid Basic Life Insurance Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal Paid Time Off (PTO) 401 (k) Plan + Company Match Employee Purchase Discount Company/Vendor sponsored Product Knowledge/Training Adventure trips

Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations. Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education. Pay Rate - $19.75 - $23.64 per hour Position Overview The Department Manager General Merchandise (GM) manages the General Merchandise department at a large store, including managing employee activities to meet the financial and marketing objectives of the company. Coordinates sales promotions with the Home Office and manages execution in the store. This position also assists customers and suggests the selection of products based on knowledge of current products, familiarity with offerings, and customer interactions. Demonstrates strong knowledge of Follett systems and strategies (Included Program, Academic Tools, System Integrations, etc.), the industry, and the competitive landscape to execute initiatives, drive profitable sales, and control expenses. Effectively executes company programs and initiatives. Ensures compliance with company policies and procedures. Partners with various support partners, including Store Operations, RCMS, AP, HR, and Training. Consistently demonstrates Follett Values - Integrity, Accountability, Customers, Each and Every Associate, Innovation, and Teamwork. Demonstrates proficiency in Follett Strategic Competencies. Responsibilities Supervises the employees of the department, including assigning and evaluating work as well as interviewing, hiring, and training new employees. Supervises the Home Office-regulated Return-to-Vendor (RTV) receiving and scanning processes. Assists customers in finding products. Manages the special order functions and notifies customers. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Builds key partnerships with other store staff and campus organizations for promotional and special events and assists with off-site sales opportunities (e.g., graduation, basketball, football, author signings, etc.). Conducts store walkthroughs daily to ensure proper stock levels, inventory placement, and customer service levels. Manages the in-store merchandise display from the stockroom to the sales floor, serving as the liaison between the Store and the Planner. Creates and maintains displays in compliance with company standards. Executes Home Office-initiated markups and markdowns, analyzes financial reports, processes purchase orders, and approves invoices. Partners with the Store Manager to execute promotions and sales and ensures proper inventory levels based on sales and trends. May perform website maintenance and fill orders. Maintains price accuracy and merchandise availability on the store website. Responds to student, faculty, staff, alumni, and other customer questions and issues resolving escalated issues as necessary. May manage the store in the store manager's absence or occasionally supervise other departments. May open or close the store. Performs other related duties as assigned. Follett Higher Education is a drug-free workplace environment.Requirements 3-5 years of relevant experience. Bachelor's degree or equivalent. 3-5 years of retail supervisory experience; computer literacy. Strong communication skills (verbal and written) are required. Previous supervisory/management experience is required. General computer skills. Full time benefits: • Medical, Dental, & Vison • Voluntary Insurance plans • 401k + 100% company match (up to 4%) • 80 hours vacation + sick days • 10 paid company holidays • Quarterly Bonus Plan Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.