Follett salaries

Follett's training is terrible. It is disorganized, out of date, inaccurate, and contradictory. The program consists of a whole series of required training videos, power point presentations, and slideshows, but they're full of broken links, and most of the policies and procedures have been changed. Links are broken, software is updated or abandoned, whole departments have been consolidated... The training is a farce.

Really great people, really great environment, and working on college campuses is fun.

Decent insurance, paid vacation first year, typically good communication.

Revamp training. Better yet, completely abandon the current system, and start from scratch. And - as with any large retail corporation - have the executives come and spend time working in actual stores. As a general rule, the C-Suite folks have likely never spent time in an actual retail store, working with actual customers on a regular basis.

All the usual ways.

I think the compensation is reasonable, and the benefits are decent.

To my knowledge, the company is very accepting of a diverse community. This is essential on college campuses.

I am able to make sure students have the materials they need to succeed.

Love the school connection and helping parents and students

They have the worst upper management. They fire all the hardworking woman who have given their all to the job. Their upper management do not care about the local workers. Their systems are lacking. No training for team members.

My favorite benefit is I can help new incoming students.

Absolutely nothing is good about the CEO and leadership team. They are greedy and pay is very low and you cannot earn a living wage. They could care less about loyalty and do not support the local giftshops. There is low opportunity to advance.

Start by investing in your people. Get rid of all upper management and support local bookstores/giftshop on college campuses.

I just let my extensive retail experience and positive attitude shine.

The compensation is very low compared to the industry average. You can flip burgers and make more money than working for Follett.

They seem to hire a diverse group if people but only put men in position of power. They are the first to fire women.

The most joy is being a customer service representative for our local college. I truly enjoy helping customers.

The work environment and coworkers

Workload is too much for only getting paid minimum wage

Flexible hours

the culture and work-life balance

supervisor's tend to micromanage

anything that promotes "team" and "family" culture