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Service Coordinator jobs at Fontainebleau Miami Beach - 63 jobs

  • VIP Services | VIP Services Coordinator

    Fontainebleau Miami Beach 4.5company rating

    Service coordinator job at Fontainebleau Miami Beach

    "IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." - Morris Lapidus A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career. Responsibilities We are looking for a VIP Services Supervisor to join our team! The VIP Services Supervisor will supervise the day-to-day activities of the VIP services Teams to ensure quality standards, services, and guest satisfaction. Examples of Duties, includes but is not limited to the following: Oversee and monitor staff to ensure positive and engaging customer relations. Make reservations for room accommodations, restaurants, etc., as requested by guest or personal assistant. Create and maintain guest personal profiles. Resolve guest concerns and implement resolutions. Schedule labor force and assign work for efficient use of equipment and personnel. Supervise VIP Services staff to ensure compliance of Company and departmental rules, policies, and procedures. Ensure an effective staff by interviewing candidates, recommending candidates for hire, preparing and conducting performance evaluations, verbal counseling, and other disciplinary actions. Perform concierge duties and other related duties as necessary or assigned. Standing or walking for long periods of time. Professional shoes in alignment with the front office/concierge grooming standards Qualifications * Well organized and demonstrated strong problem solving skills. * Ability to communicate effectively and establish and maintain effective working relationships with staff. * Previous concierge and VIP services experience preferred. One year supervisory experience preferred. * Bilingual highly desireable. * High school education or equivalent. College degree preferred.
    $32k-47k yearly est. Auto-Apply 37d ago
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  • Coordinator Title Services

    Hilton Grand Vacations 4.8company rating

    Orlando, FL jobs

    Responsible for the review and auditing of contracts sales documents for accuracy to comply with legal and company policies. Responsible to review and process the receipt of correspondence, communications and materials received from consumers and/or their agent. * Verification of all financial terms to ensure adherence to company's underwriting guidelines. * Verification of all title requirements including vesting, tenancies, and inventory. * Redaction of any personal identifiable information or bank/cc information. * Issues identification for any contracts missing documents or having incorrect contract information * Entering pertinent audit findings into the various tracking systems (i.e. Chorus and TSW) * Carry out any reasonable request by management of which the employee can perform. * Receive and validate contract packages sent from site. Notify site of discrepancies. * Audit contract documents for accuracy of execution and compliance to company policies. * Receive and review correspondence, i.e. rescission letters, owner kits, etc. * Receive shipments of contracts from sites, document contracts received in TSW and run reports to be included in audit process. * Manage contract workflow in system to disposition status changes daily, i.e. rescission cancels, NSFs, Credit Card Chargebacks * Prepare contract packages and cancels to be sent to the imaging department daily. * Provide customer service to field offices and corporate partners to resolve document issues. * Maintain a minimum average production level as set by management. * Provide support and vacation coverage for DSC audit team as required. * Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now, * Completes all required Company training/compliance courses as assigned. * Adheres to Company standards and maintains compliance with all policies and procedures. * Performs other related duties as assigned. To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience: * Strong organizational skills with ability to prioritize and function in multiple computer programs * Ability to produce high volume work product that has a high degree of accuracy * Must have strong communication skills to convey problems with contracts and required resolution with field sales offices. * Good communications and interpersonal skills to interact effectively and maintain positive relationships with process partners * Ability to work overtime when necessary to meet company goals and deadlines * Ability to multi-task and work well under pressure * Enthusiastic team player attitude In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred: * Previous timeshare experience a plus * Knowledge of the documents required for a timeshare closing * Must have MS Excel experience with creating and maintaining spreadsheets Come and experience the difference in working for a company that values each one of its employees! "Where You Belong" isn't just a tagline - it's a promise. Whether you're starting your career or looking for your next opportunity, HGV is a place where your talent is valued, your growth is supported, and your work makes a real impact. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $42k-59k yearly est. 2d ago
  • Coordinator Title Services

    Hilton Grand Vacations 4.8company rating

    Boca Raton, FL jobs

    WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY* At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. Here's why you will love it here: Recognition Programs and Rewards Excellent health care options, including medical, dental, and vision A people-first culture Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. Perks at work: Employee Pricing platform Employee Assistance Program that supports your physical and mental well-being. Paid Vacation Time and Paid Sick Days 401(k) program with company match Tuition reimbursement programs Numerous learning and advancement opportunities And more! What Will I be Doing? The Coordinator Title Services is responsible for the closing and administration of closing for timeshare sales. The functions performed by a Coordinator Title Services include but are not limited to preparing, assembling, verifying and processing of various title documents related to real property conveyances while ensuring all applicable state federal and regulatory requirements are met. Ensure quality customer service and timely closings for the client and lenders. Track and status the contracts in multiple systems. The Coordinator Title Services will work with title agencies, underwriting agencies, internal and external business partners and consumers as applicable. Responsibilities Efficiently and accurately post-close closings of new or existing timeshare sales to include: review of sales documents, confirmation of transaction type, affidavit, and delivery of final closing documents to include deed, mortgage, title policies to internal business partners. Data entry of recorded documents into master database. Maintain a high degree of confidentiality, both internally and externally. Facilitate the issuance and payment of title policies as applicable. Must be able to work independently as well as part of a team. Analytical and critical thinking skills required. Meet or exceed post-close goals and deadlines as set by leadership which may change from time to time as business needs dictate. The Coordinator Title Services will perform data entry, accounts payable, upload of documents for electronic file retention, and report generation tasks. The Coordinator Title Services must be proficient in managing multiple systems and maintaining accurate records to include Bluegreen proprietary systems. Communicate any areas in need of improvement to leadership and practice delivering solutions to problems. Offer training to new associates. Assist with special projects as required. Remain detail oriented while multitasking. Maintain accurate closing schedules. Follow up with closers and attorneys to obtain missing documentation. Ability to work under demanding conditions, make decisions and exercise discretion when necessary. Function as a team and realize all members of the teams are vital to its success. Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now, Completes all required Company training/compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. Qualifications What Are We Looking For: Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience: HS Diploma 1-3 years or related experience Exhibit proficiency in MSOffice programs Data entry experience is required. Must be detail-oriented and have strong organizational and communication skills Capability to handle multiple tasks simultaneously. Eager to acquire new skills and grow both personally and professionally. In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred: Basic knowledge of AS400, Basic knowledge of Title Express Basic knowledge of Synergy system Basic knowledge of TimeshareWare Knowledge of mortgage loan documentation processes is helpful. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. *Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $41k-58k yearly est. Auto-Apply 60d+ ago
  • ADMINISTRATIVE SERVICES COORDINATOR

    Compass Group USA Inc. 4.2company rating

    Miami, FL jobs

    Rapport Salary: $35/Hr-$36.25/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career. Job Summary The Administrative Services Coordinator interacts closely with the General Manager, internal teams, vendors, and visitors to ensure the smooth day-to-day operation of the Miami office. This role is responsible for administrative services, facilities coordination, client-facing support, and office operations, ensuring a professional, efficient, and well-maintained workplace environment. Reports To: General Manager RESPONSIBILITIES: * Receive, sort, and distribute incoming and outgoing mail and packages * Answer and direct calls on the Miami main phone line * Coordinate with vendors for maintenance and repairs, including HVAC issues (temperature concerns), IDF closets, copier services (Xerox), and pantry equipment such as coffee machines, dishwashers, and refrigerators * Troubleshoot copier issues and coordinate service and repairs with Xerox as needed * Provide basic computer and technology assistance by working remotely with IT on minor issues (e.g., installing keyboards, setting up printers, peripheral support) * Maintain and organize the file room; order replenishment supplies and handle special supply requests as needed * Oversee conference rooms using EMS, ensuring rooms are properly set up and stocked with supplies (pads, pens, etc.) * Coordinate catering orders for meetings and events as needed * Assist with pantry operations, including running and unloading the dishwasher and returning cleaned items to proper locations * Partner with Compass to order, receive, and restock pantry supplies, including milk, coffee, tea, and snacks * Work closely with the building cleaning vendor to ensure office cleanliness and maintenance standards are met * Coordinate valet parking services for visitors * Conduct walkthroughs of office spaces to ensure proper setup, cleanliness, and operational readiness * Respond promptly to requests from staff, management, and visitors, maintaining a high level of service * Participate in operational check-ins or planning discussions as required * Take on additional administrative or office services duties as assigned; responsibilities may be adjusted as business needs evolve KEY COMPETENCIES: * Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously * Strong verbal and written communication skills * Strong customer service orientation with a professional and courteous demeanor * Working knowledge of office technology, equipment, and basic IT troubleshooting * Ability to coordinate effectively with vendors, service providers, and internal teams * Ability to remain calm, flexible, and solution-oriented in a fast-paced environment * High attention to detail and commitment to maintaining a well-run office * Dependable, punctual, and proactive * Ability to work independently while also contributing as a collaborative team member * Discreet and professional, with respect for confidentiality and workplace standards Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. * Medical * Dental * Vision * Life Insurance/ AD * Disability Insurance * Retirement Plan * Paid Time Off * Holiday Time Off (varies by site/state) * Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft Protection * Pet Insurance * Commuter Benefits * Employee Assistance Program * Flexible Spending Accounts (FSAs) * Paid Parental Leave * Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ************************************************************************************************ Req ID: 1496894 Rapport a specialized division of FLIK Hospitality Group
    $35 hourly 16d ago
  • Management-Ft. Myers: Cleveland Ave.

    PDQ 4.6company rating

    Fort Myers, FL jobs

    Job DescriptionManager Are you looking for the best job you'll ever have? All PDQ Managers must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our Managers enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Managers to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: We are hiring a Restaurant Manager at our PDQ restaurant at this location! As a part of the PDQ Team we offer: Career Development and Growth Opportunities Medical, Dental, Vision Vacation Competitive pay with monthly bonus program Comprehensive training program Master Class Leadership Training - Learn from some of the best Leaders in the business! We are looking for people who have a passion for Guest service and providing a great Team Member experience. Successful restaurant managers (RM) have been in roles such as shift managers or assistant restaurant managers (AM) for 2+ years and have worked in other quick service restaurants. The manager assists the Operating Director in providing direction, training and the skill to ensure that the Guests' expectations are exceeded, Team Members are treated fairly and with respect and that each shift reaches its business goals. A PDQ Manager: Has excellent people and Guest service skills Is fully proficient in all aspects of the kitchen. Manages both Front and Heart of the House operations. Relentlessly focuses on quality and making sure we meet or exceed our standards. Is responsible for all product ordering and receiving. Is responsible for scheduling and running efficient shifts of Team Members Is able to read, interpret and positively impact P&L statements. Operates the business in accordance with strict PDQ standards. Cultivates a diverse culture for our Team Members where they are safe, secure and free from harassment Coaches and teaches our Team Members while recognizing and rewarding performance as well as effort.
    $29k-39k yearly est. 6d ago
  • Management-Ft. Myers: Cleveland Ave.

    PDQ 4.6company rating

    Fort Myers, FL jobs

    Manager Are you looking for the best job you'll ever have? All PDQ Managers must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our Managers enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Managers to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: We are hiring a Restaurant Manager at our PDQ restaurant at this location! As a part of the PDQ Team we offer: Career Development and Growth Opportunities Medical, Dental, Vision Vacation Competitive pay with monthly bonus program Comprehensive training program Master Class Leadership Training - Learn from some of the best Leaders in the business! We are looking for people who have a passion for Guest service and providing a great Team Member experience. Successful restaurant managers (RM) have been in roles such as shift managers or assistant restaurant managers (AM) for 2+ years and have worked in other quick service restaurants. The manager assists the Operating Director in providing direction, training and the skill to ensure that the Guests' expectations are exceeded, Team Members are treated fairly and with respect and that each shift reaches its business goals. A PDQ Manager: Has excellent people and Guest service skills Is fully proficient in all aspects of the kitchen. Manages both Front and Heart of the House operations. Relentlessly focuses on quality and making sure we meet or exceed our standards. Is responsible for all product ordering and receiving. Is responsible for scheduling and running efficient shifts of Team Members Is able to read, interpret and positively impact P&L statements. Operates the business in accordance with strict PDQ standards. Cultivates a diverse culture for our Team Members where they are safe, secure and free from harassment Coaches and teaches our Team Members while recognizing and rewarding performance as well as effort.
    $29k-39k yearly est. 60d+ ago
  • Academic Coordinator-South Elementary

    Boys & Girls Clubs of Central Illinois 3.4company rating

    Jacksonville, FL jobs

    POSITION TITLE: Boys & Girls Clubs of Central Illinois Academic Coordinator DEPARTMENT: School Based Satellite Site REPORTS TO: Site Director FLSA Non-Exempt PRIMARY FUNCTION: Responsible for integrating the standards of academic achievement set by the school district, in the areas of reading, math, and science and monitors the tutoring component at a designated Boys & Girls Clubs of Central Illinois satellite site. This position is responsible to the Boys & Girls Clubs of Central Illinois Site Dirctor. MAJOR DUTIES AND RESPONSIBILITIES: 1. Plans and implements activities within budget constraints to achieve program objectives. Prepares monthly reports reflecting activities, including attendance and program participation for Site Director and/or Director of Satellite Operations. Performs any other duties the Directors might deem necessary. 2. Provides Site Director and/or Director of Satellite Operations with regular schedules and reports of activities. Takes direction and implementation requests from the Site Director on program development, implementation, supervision and outcome measurement. Provides information on program to public through assistance of Site Director and/or Director of Satellite Operations. 3. Assists Site Director with recruiting participants for the program. Focuses on participants' personal development through diverse program offerings, with a focus on increasing their interests and attendance, program participation, knowledge and abilities. 4. Implements guidance and discipline policies. Communicates and maintains standards of conduct for program participants. Assists with maintenance of records relating to participant's discipline situations and development issues. 5. Recommends new offerings in specific program areas and creates and implements necessary plans to initiate new program offerings. Identifies prospective community resources/volunteers that could assist with the program. 6. Plans and implements special events and activities that give program participants the opportunity to exhibit their skills. Provides special guidance and development of participants assigned through the Boys & Girls Clubs of Central Illinois project and other assigned projects. References initial participant intake forms to determine needs and complete periodic tracking forms to track attendance and program participation. Identifies and implements individualized guidance strategies based on the participant's identified needs in consultation with Site Director and/or Director of Satellite Operations. Develops and implements opportunities for participant's involvement in outside educational, recreational and leadership programs and activities relating to program area. Plans, implements and leads field trips that complement program activities. Provides information to Volunteer Coordinator to allow necessary recruitment of volunteers for program area. Supervises volunteers and provides thanks and recognition. Represents the organization and interprets its policies, objectives, standards and programs to project participants, parents, community organizations and the public. Promotes and stimulates the project participants knowledge of and interest in BGCCIL programs and activities. Involves parents in addressing participant development issues through planning and implementing activities to foster their involvement. Helps maintain the cleanliness and appearance of the facility through encouraging participant's involvement in keeping program areas clean, putting away supplies after use, etc. Assists with activities in other program areas as assigned. ADDITIONAL RESPONSIBILITIES: Academic Coordinator specific duties: 1. Assists with student completion and organization of assignments. 2. Maintains accurate report of student assignment sheet completion. 3. Assumes responsibility for checking and maintaining information concerning grade records of participating students. 4. Participants with classroom teachers to coordinate assignments. Provides enrichment materials for enhancing BGCCIL site. Coordinates with Site Director and/or Director of Satellite Operations to implement attendance and disciplinary procedures. Responsible for monitoring activities of youth mentors. RELATIONSHIPS: Internal: Maintains contact with Site management staff to interpret and explain organizational missions, program objectives and standards, discuss issues, and provide/receive information. Maintains contact with Site Director and/or Director of Satellite Operations to ensure consistency of policies. External: Maintains positive relationships with school district personnel, participant's parents, and the public to assist in resolving problems and to publicize the project. SKILLS/KNOWLEDGE REQUIRED: Current Illinois teaching certificate. Required availability is Monday through Thursday, program hours starting as early as 1:30pm, extending until as late as 6:30pm as well as prep and planning time as requested by Site Director and/or Director of Satellite Operations. Knowledge of youth development; ability to motivate and provide guidance to youth through establishing positive relationships with youth participants; demonstrated caring and respect exhibited toward participants. Ability to relate to the general public, parents and BGCCIL participants in a friendly, positive, and professional manner. Demonstrated ability to convey BGCCIL policies and procedures to participants, and to implement appropriate guidance and discipline policies. Ability to organize and supervise participants to maintain a safe and welcoming environment. Mandatory CPR and First Aid Certifications Valid Illinois Drivers License. Good verbal and written communication skills. Demonstrated enthusiasm, energy and commitment in personal contact with participants, parents, supervisors and the general public. PHYSICAL REQUIREMENTS: Sitting and standing as needed. Full use of all limbs and at least one hand. Full verbal, color vision, and hearing ability. Lifting up to 50 pounds on occasion. Ability to intervene in a fight or control youth aged 6 to 18. Ability to drive motor vehicle preferred (with valid IL drivers license). WORKING CONDITIONS: May be exposed to outdoor weather conditions during all seasons. Limited exposure during winter. May be exposed to moderate to loud noise; unruly or irate youth and/or parents. May be exposed to potentially dangerous situations including youth fighting or bringing unauthorized materials onto premises. May be exposed to potentially dangerous medical situations; exposure to airborne diseases or infected blood while treating participants. Exposed to risk of vehicle accidents while driving or riding in agency vehicles. Risk of injury from being near, or participating in, athletic or recreational activities. PAY & BENEFITS: As of 01/2025 This role pays $20/hour This role is eligible for paid time off in accordance with the Paid Leave for All Workers Act, meaning that paid time off may be earned in accordance with paid leave laws and company policies.
    $20 hourly 60d+ ago
  • Independent Living Coordinator I - Child Welfare

    Kids Central, Inc. 4.3company rating

    Wildwood, FL jobs

    Do you enjoy helping others? Would you like a career that provides you an opportunity to help families and to make a difference in the lives of children? Join us in creating a brighter future for children and their families. At Kids Central we believe every child deserves to grow up in a safe and loving home that provides a path to a bright future. However sometimes children, and their families, need additional support to ensure their safety and well-being. That is where we step in. The Independent Living Coordinator is responsible for ensuring that young adults who are transitioning out of the foster care system have the necessary knowledge, skills and resources that will ensure their successful independence from care. Special attention must be given to the youth's educational progress; development of employment skills as well as ensuring each youth has a network of supportive adults to support them in their transition. ESSENTIAL FUNCTIONS: Serves as primary case manager for youth 18-23 Serves as secondary case manager for youth 17 Schedules Transition Meetings/My Pathways to Success Plans in the youth's home Completes quarterly home visits every 30 days with youth age 17 in licensed foster care Ensures youth are receiving life skills in their placement and tracks their progress their formal 17 year old assessments Assists with educational workshops geared toward youth/young adults Assists with various youth functions that may occur after hours including the Youth Advisory Council, Summer Camps and IL Graduation Celebration Prepares and processes necessary paperwork for youth participating in the Road to Independence Program which are the following programs: Postsecondary Education Services and Support, Educational Training Voucher (ETV), (PESS), Extended Foster Care (EFC) and Aftercare programs, Prepares Case Plans and Judicial Reviews and attends court for young adults ages 18-22 in Extended Foster Care Attends court hearings for youth age 17-year-old in Licensed care and prepares a Status Report to be filed with the court Monitors youth and young adults educational progress to ensure success Monitors youth in EFC program in their placement Other duties as assigned This list of functions is not intended to be exhaustive. Kids Central, Inc. reserves the right to revise this job description as needed to comply with actual job requirements. QUALIFICATIONS: Education, Training, Years of Experience: Master's degree preferred. Bachelor's degree in human services or related field. If degree is in an unrelated field, must be eligible for a waiver. Eligible college or university degrees must be awarded by an institution accredited by an accreditation body recognized by the Federal Department of Education and/or Council on Higher Education Accreditation (CHEA). The college or university must have been accredited at the time the degree was awarded. 2-3 years of Child Welfare experience preferred. License/Certification/Special Requirements: Child Welfare Certification preferred but not required at time of hire. Must obtain and maintain certification in good standings within one year of employment. Must maintain a clear criminal background and driving record. Valid Florida Driver's license required. Must maintain and show proof of the appropriate automobile insurance limits ($100,000/$300,000) per Florida Statutes and have reliable transportation. Must successfully clear Level II Background Screen Must have a passion for teens/young adults Must be able to work independently and cohesively with a team in the workplace KNOWLEDGE, SKILLS & ABILITIES: Ability to meet Organizational Required Competency standards Excellent communications (verbal and written) Effective platform (public speaking) skills Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) Excellent mentoring skills Excellent critical thinking skills Ability to assess risk Ability to travel up to 65% Ability to safely operate motor vehicle Ability to complete tasks timely in accordance with Florida Statutes and Administrative Codes WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is generally in an office environment but may also be required to visit other settings such as a client's home, court, or other agencies. The noise level is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and to reach with hands and arms. The employee must also frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The employee is regularly required to bend/stoop and kneel. Repetitive motion is also required. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. ORGANIZATIONAL PROFILE Our mission is, “Protecting Children, Supporting Families, and Engaging Communities”. Kids Central, Inc. is the lead Community Based Care agency for child welfare in Circuit 5, which encompasses Marion, Lake, Hernando, Sumter, and Citrus Counties. We maintain a system of care for children and families that have experienced or are at-risk of experiencing child abuse or neglect. Kids Central, Inc. does not discriminate on the basis of race, color, national origin, ethnic origin, sex, sexual orientation, age, religion, creed, disability, or veteran status as those terms are defined under applicable law. Kids Central is a Drug-Free Workplace, Equal Employment Opportunity and E-Verify Employer. COMPENSATION & BENEFITS Kids Central, Inc. provides a comprehensive compensation package including medical, dental, vision, life insurance, 401(k) with company match, and a generous paid time off allotment. Employer is an Equal Opportunity Employer M/F/D/V
    $28k-35k yearly est. Auto-Apply 15d ago
  • Route & Service Coordinator

    Consolidated Water Group, LLC 4.3company rating

    Panama City, FL jobs

    The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field operations. This role ensures efficiency and accuracy in scheduling, account management, and operational processes, contributing to an excellent customer experience. Specific Job Function: Customer Interaction & Support • Handle inbound and outbound customer calls with professionalism and empathy. • Greet and assist walk-in customers. • Resolve customer inquiries, concerns, and complaints efficiently. • Schedule service appointments/deliveries and follow-up communications. • Conduct outbound calls to generate revenue and promote services. Service/Route Coordination & Scheduling • Create and manage service tickets, preventive maintenance actions, and work orders. • Review service schedules and assign tasks to field service technicians. • Optimize routes for field service teams to ensure minimal travel time and maximum efficiency. • Adjust schedules as needed based on availability, emergencies, or cancellations. • Track service completion and follow up on open work orders. Process and review work orders to ensure accuracy and compliance. • Collaborate with field teams to resolve scheduling conflicts and operational issues. Assist field teams with support requests and maintain effective communication. Account & Equipment Management • Set up and maintain accurate customer records in the system. • Process customer cancellations and ensure proper documentation. Facilitate the collection of equipment after cancellations and update account statuses. • Coordinate the collection or replacement of rental equipment. Operational & Administrative Support • Monitor call volumes and identify support needs. • Assist with special projects and reporting as required. • Continuous Improvement & Training • Propose process improvements to enhance efficiency and customer satisfaction. • Contribute to team discussions to optimize operational workflows and identify improvement opportunities. • Participate in ongoing training and development initiatives. • Support special projects and initiatives as assigned by management. Qualifications: • High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Operations Management, or a related field (preferred). • Proficiency in IFS, Salesforce, or similar systems, with strong Microsoft Office Suite skills. • Excellent verbal and written communication for effective customer and team interactions. • Strong organizational skills, with the ability to multitask and prioritize in a fast-paced environment. • Proven problem-solving abilities to address scheduling and operational challenges. • Attention to detail and accuracy in managing records, invoices, and schedules. • Previous experience in customer service, route coordination, or operations (preferred). Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Resourcefulness Customer Focus Team Player Attention to Detail Integrity Organizational/Planning Communication Analytical Judgment/Decision Making #LI-AC2
    $33k-44k yearly est. 29d ago
  • Route & Service Coordinator

    Consolidated Water Group, LLC 4.3company rating

    Hollywood, FL jobs

    The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field operations. This role ensures efficiency and accuracy in scheduling, account management, and operational processes, contributing to an excellent customer experience. Specific Job Function: Customer Interaction & Support • Handle inbound and outbound customer calls with professionalism and empathy. • Greet and assist walk-in customers. • Resolve customer inquiries, concerns, and complaints efficiently. • Schedule service appointments/deliveries and follow-up communications. • Conduct outbound calls to generate revenue and promote services. Service/Route Coordination & Scheduling • Create and manage service tickets, preventive maintenance actions, and work orders. • Review service schedules and assign tasks to field service technicians. • Optimize routes for field service teams to ensure minimal travel time and maximum efficiency. • Adjust schedules as needed based on availability, emergencies, or cancellations. • Track service completion and follow up on open work orders. Process and review work orders to ensure accuracy and compliance. • Collaborate with field teams to resolve scheduling conflicts and operational issues. Assist field teams with support requests and maintain effective communication. Account & Equipment Management • Set up and maintain accurate customer records in the system. • Process customer cancellations and ensure proper documentation. Facilitate the collection of equipment after cancellations and update account statuses. • Coordinate the collection or replacement of rental equipment. Operational & Administrative Support • Monitor call volumes and identify support needs. • Assist with special projects and reporting as required. • Continuous Improvement & Training • Propose process improvements to enhance efficiency and customer satisfaction. • Contribute to team discussions to optimize operational workflows and identify improvement opportunities. • Participate in ongoing training and development initiatives. • Support special projects and initiatives as assigned by management. Qualifications: • High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Operations Management, or a related field (preferred). • Proficiency in IFS, Salesforce, or similar systems, with strong Microsoft Office Suite skills. • Excellent verbal and written communication for effective customer and team interactions. • Strong organizational skills, with the ability to multitask and prioritize in a fast-paced environment. • Proven problem-solving abilities to address scheduling and operational challenges. • Attention to detail and accuracy in managing records, invoices, and schedules. • Previous experience in customer service, route coordination, or operations (preferred). Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Resourcefulness Customer Focus Team Player Attention to Detail Integrity Organizational/Planning Communication Analytical Judgment/Decision Making #LI-AC2
    $34k-45k yearly est. 7d ago
  • Family & Youth Program Coordinator

    Mandel Jewish Community Center of The Palm Beaches 4.2company rating

    Boynton Beach, FL jobs

    Job Title: Family & Youth Engagement Coordinator Department: Family & Youth Engagement Reports To: Director of Family & Youth Engagement and Camp Shalom __________________________________________________________________________________________________________ Position Summary: The Mandel JCC of Boynton Beach is looking for a passionate, highly motivated Family & Youth Engagement Coordinator to join our Family & Youth Engagement team. Under the direction of the Director of Family & Youth Engagement and working closely with the Family & Youth Engagement Manager, the Coordinator is directly responsible for the oversight of the Mandel JCC's Afterschool program, Club J. The coordinator will serve in a senior leadership capacity at Camp Shalom during the summer, as well as support the Director and Manager in development and implementation of high-quality year-round family and youth programming. __________________________________________________________________________________________________________ Key Responsibilities Afterschool Program: Supervise daily K-5 th grade afterschool program (Club J) for over 100 participants, including working with children, staff, communication with families, day-to-day operations, administration, and hands on needs of the program. Recruit, hire, train, and supervise all part-time staff working in Club J in partnership with the Director. Design and implement creative programming to create engaging experience for all participants. Lead behavior management efforts within the afterschool program by supporting staff, partnering with the inclusion team, and promoting positive, inclusive environments for all children. In partnership with the marketing department and Director coordinate annual recruitment and retention process to promote the program and increase enrollment. Manage registration and enrollment processes for all participants. Work with the finance department to ensure up to date payment collection for all Club J participants. Coordinate with local schools and bus company to ensure smooth transportation process. Camp Shalom: Serve in a senior leadership capacity over the summer in Camp Shalom. Coordinate operational needs of Camp Shalom potentially including supply ordering, food service, facility upkeep, expense tracking, creation and updating of camp documents, and oversight of camp office. Additional duties will be assigned based on the skills of the candidate and needs of camp. Additional: Support the Director and Manager in development and implementation of high-quality year-round family and youth programming. Maintain high standards of professional service in interactions with all families, participants, staff, and any other stakeholders. Uphold and enforce all JCC policies, procedures, and safety standards. Responsibilities may change according to the needs of the department and agency at the discretion of the supervisor. __________________________________________________________________________________________________________ Qualifications & Abilities: Bachelor's degree or equivalent experience. Passion for and experience in working with kindergarten-5th graders in a programmatic setting. Effective communication, organization, and leadership skills. Proficient with Microsoft Office; experience with registration or scheduling software preferred. Ability to work collaboratively with staff and community members. Plans and utilizes time effectively with minimal supervision. Strong work ethic and desire for learning and growth. Experience working in an inclusive childcare setting or with children with special needs is a bonus. __________________________________________________________________________________________________________ Physical Requirements: Ability to lift and carry up to 50 lbs. Ability to work extended periods of time at a keyboard or workstation. Ability to stand, walk, and engage in activities with kids for extended periods of time. Flexibility to work various schedules as needed. __________________________________________________________________________________________________________ Benefits: Full-time employees at the Mandel JCC of Palm Beaches enjoy a comprehensive benefits package including: Medical, dental, and vision insurance Paid time off and holidays 401(k) retirement plan with employer match Life and disability insurance JCC Program discounts Opportunities for growth: Internal mobility is highly encouraged and fully supported. __________________________________________________________________________________________________________ Our JCC is a Place for All People The Mandel JCC of Palm Beaches is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and participants. The JCC does not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital or familial status, or any other characteristic protected by federal or state law. __________________________________________________________________________________________________________
    $31k-39k yearly est. 18d ago
  • Community Association Coordinator

    Spire Hospitality 4.1company rating

    Winter Garden, FL jobs

    Located just six miles from Walt Disney World Theme Parks, The Grove Resort & Water Park Orlando puts Orlando's world-famous parks and attractions at your fingertips. Offering daily transportation to Walt Disney World Theme Parks, Universal Orlando, and SeaWorld. Free Surfari Water Park entry for all resort guests. The property also boasts a 6,000-square-foot meeting space and a variety of dining options to suit every preference. Valencia Restaurant provides picturesque poolside dining with offerings for breakfast, lunch, and dinner. The outdoor Longboard Restaurant is situated at the water park, while Alfresco Market serves as a coffee shop and apparel store. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. In this role, you'll warmly welcome and assist our community members and potential buyers, providing exceptional service and support. As a Community Association Coordinator, you will play a pivotal role in embodying excellence, fostering a sense of community and trust. Your efforts will create positive experiences and lasting relationships. Additionally, you'll ensure owner service requests are handled professionally and timely, while maintaining accurate owner accounts. Essential Job Functions: * Prepare relevant documentation for potential buyers. * Discuss Condominium Bylaws and Program Terms with current and potential owners. * Fosters strong working relationships with owners, potential buyers and with other departments by communicating effectively. * Process closing documents and maintain individual unit owner records. * Assist in maintaining accurate HOA receivables. * Assist unit owners with inquiries and prepare monthly rental statements. * Conduct necessary research and correspondence. * Maintain accurate records and files, including updating owner File Audit worksheet. * Prioritize tasks and work independently as needed. * Fulfill any other tasks assigned by the manager or department head. * Effectively communicate with all departments to ensure coordinated operations. Hotel Specific: * Proficient communication with hotel guests, owners, potential buyers, team members, vendors, and contractors. * Strong interpersonal skills to build and maintain positive relationships. * Ability to manage multiple tasks concurrently and adhere to deadlines. Physical Demands: * Ability to sit for long periods of time * Stand and walk frequently throughout the hotel during the shift * Exercise judgement in evaluating situations and making sound decisions Qualifications: Education: * High school diploma or its equivalent. Experience: * Community Association Manager License (CAM) is preferred * Must possess a minimum of 3 years hotel guest service experience. * Confident utilizing MS outlook, Word, and Excel * Prior experience in Homeowner Associations (HOA) or Condo Owner Associations (COA). * Bilingual English and Spanish Preferred. * Prior experience in Rental Management Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans
    $37k-49k yearly est. 7d ago
  • Bilingual Family Service Coordinator

    Champions for Children 3.4company rating

    Tampa, FL jobs

    Job Summary: The Case Manager, Family Service Coordinator, connects families with community resources, assists with community outreach and engages families in program-driven services/activities. The Family Service Coordinator provides individualized support through a family support plan, community resource referrals, potential home visits, and ensures successful enrollment in key services; flexible hours which includes some nights and weekends is required. This position reports to the Program Director. Specific responsibilities include, but are not limited to: Responsibilities/Duties: Complete Family Resource Scale to assess family needs and help establish goals in identified service areas Assist families in development of a family support plan to complete established goals Refer and link families to appropriate community agencies and ensure necessary follow-up Provide families with referrals and follow-up via phone and in-person Assist families with completion of applications to community services and/or programs Make home visits for families enrolled in service if needed Assist in development and implementation of family support programming Orient new families to the program services and environment Coordinate and facilitate programming and events Assist in providing a warm greeting and engagement of neighborhood families into Layla's house Maintain cooperative working relationship with co-workers, supervisors, families, partners and the community Maintain confidentiality of all information at all times Research available community resources Perform targeted outreach as needed Complete accurate and timely data collection to complete reporting requirements. Coordinate program's compliance to contract, grant, accreditation and agency requirements. Attend staff meetings, on-going in-service training and reflective supervision as required. Participate on appropriate agency, department and community planning teams. Performs other related duties as assigned. Qualifications Qualifications/Requirements: Minimum Bachelor's Degree in social work, human services, early childhood or related field is required Minimum of 3 years' experience working directly with families Ability to be speak fluently and communicate effectively, including written, in English and Spanish is required Experience making referrals and linking families to community services Experience in case management preferred Ability to work independently Ability to work some evenings and weekends Professional, self-directed, follow-through on projects and prompt responsiveness to internal and external stakeholders. Good interpersonal skills, team-oriented, customer service focused enjoys working with others Strong verbal communication skills and demonstrated ability to write clearly and persuasively Proficiency in of Microsoft Word, Excel, Outlook, and PowerPoint Ability to walk, stand, climb stairs, kneel, bend, reach, and manipulate objects; move materials up to 10 pounds on a regular basis; infrequently require moving materials weighing up to 40 pounds Some travel around Hillsborough County required Must be sensitive to the culturally diverse population Champions for Children serves Must have a reliable car, active auto insurance, and valid Florida driver's license Must be able to successfully complete a criminal background check, motor vehicle records check and drug screening Champions for Children, Inc. is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Drug Free Workplace. Champions for Children, Inc. participates in the federal government's E-Verify program. Care Provider Background Screening Clearinghouse Education and Awareness website: *********************************
    $33k-46k yearly est. 18d ago
  • Community Outreach Coordinator

    Lifespace Communities 4.1company rating

    Longwood, FL jobs

    Community: Village on the Green Address: 500 Village PlaceLongwood, Florida 32779 Pay Range $42,700.00-$58,700.00+ Annual Commission incentive for the Outreach Coordinator if they bring back a lead to sales that moves in. Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences. At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our talented team as our new Outreach Coordinator today! A few details about the role: Perform public relations, marketing and development for the community as needed. Responsible for maintaining census at budgeted level. Serves as public relations agent on behalf of the community with referring communities, soliciting feedback, and sharing information with supervisor. Make presentations about the community at scheduled physician networking luncheons. Work closely with health center and social service departments to facilitate efficient admission/transfer to HC from referring community to appropriate level of care. And here's what you need to apply: Associates or bachelor's degree required. Two-three years applicable experience. Lifespace has enjoyed over 40 years of success, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace family get ready to ignite your life and experience Living Lifespace. COMPANY OVERVIEW: Lifespace Communities headquartered in West Des Moines, Iowa and Dallas, Texas, is one of the nation's largest Senior Living providers of non-profit retirement communities. Lifespace employs over 4,500 team members and servers over 5,100 residents. The organization is committed to creating communities where people are empowered to live their aspirations. Equal Opportunity Employer If you are excited to learn and grow, be excellent, thrive with your team and deliver personalized experiences you'll enjoy your career with us!
    $42.7k-58.7k yearly Auto-Apply 60d+ ago
  • Resident Care Coordinator

    Hawthorne Inn of Lakeland 3.6company rating

    Lakeland, FL jobs

    Now Hiring: Resident Care Coordinator!Tuesday - Saturday 11:00 AM to 7:00 PM Hawthorne Inn Lakeland-an Assisted Living and Memory Care community-is located in the heart of beautiful Lakeland, Florida. We're just 40 minutes from downtown Tampa and 60 minutes from downtown Orlando. Location: 6150 Lakeland Highlands Rd, Lakeland, FL 33813 This role requires Florida AHCA Clearinghouse background screening. ******************************** Now Hiring: Resident Care Coordinator We are seeking a compassionate and organized Resident Care Coordinator to assist the Director of Wellness in supporting resident care and ensuring a positive experience for residents and families. Responsibilities: Assist the Director of Wellness with coordinating resident care and services Communicate with residents, families, and care teams Support care planning, documentation, and follow-up Assist with admissions, transfers, and discharges Help ensure compliance with facility policies and regulations Qualifications: Prior experience in healthcare, senior living, or care coordination preferred Strong communication and organizational skills Compassionate, resident-focused approach Ability to work collaboratively with the wellness team
    $40k-53k yearly est. 7d ago
  • Hospitality Service Support

    Palm Bay 4.6company rating

    Melbourne, FL jobs

    The mission of Hooters is to “ Make People Happy ” and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Performing the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations fully stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities Guest Happiness Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service Financial Management Responsible Cash Handling Brand Operating Standards Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness Other Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees • Must be 17/18 years of age or older • Customer Service Skills • Basic Mathematical Computations Skills • Ability to Promote Brand Integrity • Ability to Maintain Professionalism at All Times • Ability to Communicate Clearly • Ability to Work Well with Others • Ability to Multi-Task within a Fast-Paced Environment • Ability to Adapt to Change • Menu Knowledge • Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.
    $36k-48k yearly est. 60d+ ago
  • VIP Services | VIP Services Coordinator

    Fontainebleau Florida Hotel, LLC 4.5company rating

    Service coordinator job at Fontainebleau Miami Beach

    "IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." - Morris Lapidus A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career. Responsibilities We are looking for a VIP Services Supervisor to join our team! The VIP Services Supervisor will supervise the day-to-day activities of the VIP services Teams to ensure quality standards, services, and guest satisfaction. Examples of Duties, includes but is not limited to the following: Oversee and monitor staff to ensure positive and engaging customer relations. Make reservations for room accommodations, restaurants, etc., as requested by guest or personal assistant. Create and maintain guest personal profiles. Resolve guest concerns and implement resolutions. Schedule labor force and assign work for efficient use of equipment and personnel. Supervise VIP Services staff to ensure compliance of Company and departmental rules, policies, and procedures. Ensure an effective staff by interviewing candidates, recommending candidates for hire, preparing and conducting performance evaluations, verbal counseling, and other disciplinary actions. Perform concierge duties and other related duties as necessary or assigned. Standing or walking for long periods of time. Professional shoes in alignment with the front office/concierge grooming standards Qualifications Well organized and demonstrated strong problem solving skills. Ability to communicate effectively and establish and maintain effective working relationships with staff. Previous concierge and VIP services experience preferred. One year supervisory experience preferred. Bilingual highly desireable. High school education or equivalent. College degree preferred. We can recommend jobs specifically for you! Click here to get started!
    $32k-47k yearly est. Auto-Apply 22d ago
  • VIP Coordinator

    Sh Hotels 4.1company rating

    South Beach, FL jobs

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand's best self. We're current searching for a warm, welcoming, articulate VIP Coordinator to ensure that every guest's experience is relaxing and effortless-at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we'd love to chat. Inside Tip: Knowing a thing or two...or three about the history of our hotel to share with your guests will set you up for success. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $33k-52k yearly est. 5d ago
  • Lightning Foundation Coordinator

    Tampa Bay Lightning 3.6company rating

    Tampa, FL jobs

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Lightning Foundation Coordinator will support several key department initiatives, including Foundation fundraising programs and events, the Lightning Community Heroes program, and community programming throughout Tampa Bay. This position will report to the Director, Lightning Foundation & Community Events and will work closely with the Foundation, Community Relations & Social Impact team, Public Relations, Hockey Operations, Partnership Activation, & Hockey Development staff. Essential Duties & Responsibilities Oversee the management of the Bolts Silent Auction during game nights and support online specialty jersey auctions (e.g., Hockey Fights Cancer, Military) throughout the season. Handle post-auction communications with winners, including coordinating item pickups and shipments. Facilitate mystery puck fundraising program, including labeling and wrapping signed pucks, mailing pucks to online purchasers, and selling pucks in-arena on home game days as scheduled Manage charitable tax receipt processes for all Foundation fundraising events and programs, Bolt For Life member donated tickets, and one-off donations as they arise Support of in-game 50/50 raffle execution, including supporting game-night staff, drawing winning number, financial reconciliation, etc. Assist with fundraising events and programs conducted by the Lightning Foundation, including the Bolt Run and Coop's Catch for Kids. Assist with Community Hero program, including the preparation of packet of Community Hero nomination finalists for review by the Community Advisory Committee Maintain contact database of Community Heroes as well as non-profits funded by Hero program and help manage on-going relationships, as well as lead the collection of follow-up reports of funding impact Oversee Foundation license plate fundraising program, including financial reporting and marketing efforts to increase license plate sales Oversee VSG's Employee Holiday Giving program Manage team calendar of on-going outreach and charitable events Support execution of internal merchandise signings multiple times per year Assist with in-game programming/activations, including facilitation of FanZam experience, seat visits to non-profit ticket beneficiary guests, plaza collection drives, etc. Other duties as assigned Game/Event Responsibilities Game/Event Night Responsibilities: Yes Approximate number of Tampa Bay Lightning games worked per year: 45 Qualifications Minimum of Bachelor's degree and 1-2 years of relevant non-profit, sports, public relations or marketing experience Excellent written and verbal communication skills An upmost professional demeanor Individual must be extremely organized and detail oriented Proficiency in MS Office products (Outlook, Word and Excel) Working Conditions Ability to work efficiently and effectively in office and arena environment that can be exciting, loud and distracting This is an onsite role; flexibility to work a minority of time remotely. Ability to work extended hours including late nights, holidays, and weekends as needed Ability to work in cold/hot indoor and outdoor temperatures Ability to commute to various venues throughout the Greater Tampa Bay Area Ability to work in areas that can become crowded with equipment and/or people Ability to work compassionately with individuals from different backgrounds and experiences We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $60k-70k yearly est. 39d ago
  • COORDINATOR - PLAYER DEV

    Seminole Hard Rock Hotel & Casino 4.0company rating

    Tampa, FL jobs

    Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa & Salon and VIP services galore. Our Commitment to Service: We don't have customers, we have Guests. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits! Appearance: How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments. JOB DESCRIPTION Responsibilities This position is responsible for coordinating the daily operations of Casino Hosts and Player Development Essential duties include, but are not limited to: * Coordinates complimentary process with Player Development and other operating departments * Maintain up-to-date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information * Monitors activities that could affect efficiencies and effectiveness of the department including internal controls, department rules and regulations and equipment maintenance * Promotes casino by interacting with customers in an enthusiastic, helpful, manner * Maintains confidentiality of company documents * Ensures consistent service standards are maintained * Resolves guest complaints and takes appropriate action under the direction of the Player Development Executives * Greets guests in casino and participates in social events and special promotions * Conducts themselves in accordance with all Gaming Commission, Seminole Tribe of Florida, and Player Development department policies and procedures * Other duties as assigned #gotoworkhappy Qualifications * High School diploma, GED, or equivalent required * Bachelor's degree preferred * Minimum of six (6) months of related experience required, or an equivalent combination of education and experience * Must be computer literate * Proficient knowledge of Microsoft Office, Excel, and Word is required * Must be efficient in Players Club, Hotel Reservations, Casino Marketplace, and administrative functions * Must possess exceptional communicative and interpersonal skills * Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience * Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals * Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance * Must be able to work a variety of schedules, to include evenings, weekends, and holidays * Must be team-oriented and must enjoy working with and assisting people * Must be able to exercise judgment on an independent basis. * Must be articulate and possess a professional appearance and demeanor * Punctuality and meeting of deadlines is critical Work Environment: * Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check * Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $31k-39k yearly est. Auto-Apply 60d+ ago

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