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Become A Food And Beverage Attendant

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Working As A Food And Beverage Attendant

  • Performing for or Working Directly with the Public
  • Performing General Physical Activities
  • Getting Information
  • Selling or Influencing Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Outdoors/walking/standing

  • $22,000

    Average Salary

What Does A Food And Beverage Attendant Do

Waiters and waitresses take orders and serve food and beverages to customers in dining establishments.

Duties

Waiters and waitresses typically do the following:

  • Greet customers, present menus, and explain daily specials to customers
  • Answer questions related to menu
  • Take food and beverage orders from customers
  • Relay food and beverage orders to the kitchen staff
  • Prepare drinks and food garnishes
  • Carry trays of food or drinks from the kitchen to the dining tables
  • Remove dirty dishes and glasses, and clean tables after customers finish meals
  • Prepare itemized checks and take payments from customers
  • Set up dining areas, refill condiments, and stock service areas

Waiters and waitresses, also called servers, are responsible for ensuring that customers have a satisfying dining experience. The specific duties of servers vary with the establishment in which they work.

In casual-dining restaurants that offer simple menu items, such as salads, soups, and sandwiches, servers provide fast, efficient, and courteous service. In fine-dining restaurants, where more complicated meals are prepared and are often served over several courses, waiters and waitresses emphasize personal, attentive treatment at a more leisurely pace. For example, they may suggest a beverage choice such as a wine recommendation with certain foods.

Waiters and waitresses may meet with managers and chefs before each shift to discuss the menu or specials, review ingredients for potential food allergies, or talk about any food safety concerns. They also discuss coordination between the kitchen and the dining room and review any customer service issues from the previous day or shift.

In establishments where alcohol is served, waiters and waitresses verify the age of customers and ensure that they meet legal requirements for the purchase of alcohol.

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How To Become A Food And Beverage Attendant

Most waiter and waitress jobs are entry level, and workers learn through short-term on-the-job training. No formal education or previous work experience is required to enter the occupation.

Most states require workers who serve alcoholic beverages to be at least 18 years of age, but some states require servers to be older. Waiters and waitresses who serve alcohol must be familiar with state and local laws concerning the sale of alcoholic beverages.

Education

No formal education is required to become a waiter or waitress.

Training

Most waiters and waitresses learn their skills through short-term on-the-job-training, usually lasting a few weeks. Trainees typically work with an experienced waiter or waitress, who teaches them basic serving techniques.

Some full-service restaurants provide new employees with some form of classroom training that alternates with periods of on-the-job work experience. These training programs communicate the operating philosophy of the restaurant, help new servers establish a rapport with other staff, teach serving techniques, and instill a desire to work as a team. They also discuss customer service situations and the proper ways to handle unpleasant circumstances or unruly customers.

Training for waiters and waitresses in establishments that serve alcohol typically involves learning state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate the training, which typically lasts a few hours and can be taken online or in-house.

Important Qualities

Communication skills. Waiters and waitresses must listen carefully to customers’ specific requests, ask questions, and relay the information to the kitchen staff, so that orders are prepared to the customers’ satisfaction.

Customer-service skills. Waiters and waitresses spend most of their work time serving customers. They should be friendly and polite and be able to develop a rapport with customers.

Detail oriented. Waiters and waitresses must record customers’ orders accurately. They need be able to recall the details of each order and match the food or drink orders to the correct customers.

Interpersonal skills. Waiters and waitresses should be courteous, tactful, and attentive as they deal with customers in all circumstances to resolve any issues that arise.

Physical stamina. Waiters and waitresses spend hours on their feet carrying heavy trays, dishes, and drinks.

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Food And Beverage Attendant Demographics

Gender

Female

59.1%

Male

29.0%

Unknown

12.0%
Ethnicity

White

58.8%

Hispanic or Latino

18.8%

Black or African American

11.8%

Asian

7.1%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

58.0%

French

10.2%

Portuguese

3.4%

German

3.4%

Tagalog

3.4%

Filipino

2.3%

Chinese

2.3%

Cantonese

2.3%

Japanese

2.3%

Mandarin

2.3%

Polish

2.3%

Bulgarian

1.1%

Kurdish

1.1%

Bosnian

1.1%

Malay

1.1%

Russian

1.1%

Slovak

1.1%

Czech

1.1%
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Food And Beverage Attendant Education

Schools

Valencia College

19.3%

University of Phoenix

13.7%

University of Central Florida

8.1%

University of South Carolina - Columbia

5.6%

Augusta Technical College

5.0%

Kansas State University

4.3%

University of Houston

4.3%

Montclair State University

4.3%

Stratford University

3.1%

Arizona State University

3.1%

Ohio State University

3.1%

Texas State University

3.1%

Florida International University

3.1%

University of Georgia

3.1%

University of Cincinnati

3.1%

Central Michigan University

3.1%

Grand Canyon University

3.1%

University of Alabama

2.5%

Sistema Universitario Ana G Mendez - Universidad Del Este

2.5%

University of Texas at San Antonio

2.5%
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Majors

Business

16.9%

Hospitality Management

13.6%

Health Care Administration

9.0%

Psychology

7.6%

Nursing

6.0%

Criminal Justice

4.9%

Communication

4.6%

Management

3.9%

Medical Assisting Services

3.9%

General Studies

3.7%

Accounting

3.7%

Liberal Arts

3.1%

Graphic Design

3.0%

Biology

2.9%

Culinary Arts

2.7%

Education

2.7%

Marketing

2.2%

Computer Science

2.0%

Political Science

1.8%

Finance

1.8%
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Degrees

Bachelors

42.0%

Other

31.0%

Associate

13.7%

Masters

4.6%

Certificate

4.5%

Diploma

3.3%

License

0.7%

Doctorate

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$22,000
View Detailed Salary Report
$10,000
Min 10%
$22,000
Median 50%
$22,000
Median 50%
$22,000
Median 50%
$22,000
Median 50%
$22,000
Median 50%
$22,000
Median 50%
$22,000
Median 50%
$45,000
Max 90%
Best Paying Company
Omni Hotels & Resorts
Highest Paying City
Cleveland, OH
Highest Paying State
Hawaii
Avg Experience Level
1.7 years
How much does a Food And Beverage Attendant make at top companies?
The national average salary for a Food And Beverage Attendant in the United States is $22,196 per year or $11 per hour. Those in the bottom 10 percent make under $10,000 a year, and the top 10 percent make over $45,000.

Real Food And Beverage Attendant Salaries

Job Title Company Location Start Date Salary
Food and Beverage Checker Marriott Resorts Hospitality Corporation DBA Marri FL Oct 15, 2011 $21,392
Food and Beverage Attendant Chebeague Island Inn LLC Chebeague Island, ME May 16, 2016 $20,453
Food and Beverage Checker The Breakers Palm Beach, Inc. DBA The Breakers FL Oct 01, 2012 $19,827
Food and Beverage Checker Spruce Point Inn ME May 01, 2011 $19,806
Food and Beverage Checker Coonamessett Farm MA Apr 01, 2012 $19,013
Food & Beverage Attendant Grand Country, Inc. Branson, MO Mar 09, 2015 $18,971
Food & Beverage Attendant Grand Country, Inc. MO Mar 06, 2014 $18,929
Food and Beverage Attendant Grand Country, Inc. Branson, MO Dec 24, 2016 $18,866
Food and Beverage Checker Nantucket Island Resorts MA Apr 01, 2012 $18,866
Food and Beverage Attendant Grand Country, Inc. Branson, MO Mar 10, 2016 $18,846
Food and Beverage Checker Newman Network DBA Subway TX Apr 15, 2011 $18,658
Food and Beverage Checker Cross Sound Deli Services, Inc. DBA Cross Sound de CT Apr 01, 2011 $18,115
Food and Beverage Checker Three Bear Lodge, Inc. MT Dec 15, 2010 $17,635
Food and Beverage Checker Dave's Grill NY Apr 01, 2011 $17,218
Food and Beverage Checker Regency CSP Ventures Limited Partnership DBA Custe SD Apr 01, 2012 $17,093

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Top Skills for A Food And Beverage Attendant

  1. Food Safety
  2. Customer Service
  3. Beverage Orders
You can check out examples of real life uses of top skills on resumes here:
  • Provided customer service: Demonstrated excellence in service and hospitality by demonstrating valuable interpersonal communication skills.
  • Delivered beverage orders within established time-frames Maintained full knowledge of all menu items, contents and preparation methods.
  • Interact with guests to ensure guest satisfaction.
  • Served as a Food & Beverage Attendant at a busy hotel in Greater London throughout the 2014 holiday season.
  • Set up food service counters and steam tables with hot and cold foods and beverages.

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Top 10 Best States for Food And Beverage Attendants

  1. Hawaii
  2. Vermont
  3. Alaska
  4. Massachusetts
  5. North Dakota
  6. Arizona
  7. Minnesota
  8. Nevada
  9. Oregon
  10. Washington
  • (69 jobs)
  • (24 jobs)
  • (22 jobs)
  • (237 jobs)
  • (28 jobs)
  • (210 jobs)
  • (234 jobs)
  • (190 jobs)
  • (109 jobs)
  • (187 jobs)

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