Food and beverage attendant job description

At InterContinental Hotels & Resorts , we own, operate and franchise more than 6000 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired, and successful hotel company the world over.

At IHG Army Hotels, our mission is to provide great on-post hotel stay experiences to military personnel, families, as well as guests. We do this by providing convenient, reasonably priced hotels on 40 installations across the nation- many featuring brand-name hotels previously only offered off post.

At Holiday Inn Express we want our guests to relax and be themselves which means we need team members to:

Be you - by being natural, professional, and personable in the way you are with people

Get ready - by taking notice and using your knowledge so that you are prepared for anything

Show you care - by being thoughtful in the way you welcome and connect with guests

Take action - by showing initiative, taking ownership, and going the extra mile

Your day to day

Attend food and beverage buffet areas ensuring a high level of quality and consistency. Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standard, and hotel requirements.

Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas.

Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary.

Follow preparation methods, times, and quality and presentation standards. Monitor taste, appearance, texture, serving temperature, portion size, and garnish method as required.

Welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management.

Purchase and/or requisition for purchase inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment.

Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.

Maintain a clean, neat, and well-organized work and buffet area, which may include but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clear tables as required.

Check the working condition of equipment and machinery in accordance with specifications. Report to supervisor all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs.

May operate dishwashing machine in accordance with manufacturer specifications and instructions and place clean dishes and utensils in assigned storage location.

Promote teamwork and quality service through daily communication and coordination with other departments.

Perform other duties as assigned.

What we need from you

Basic reading, writing and math skills and some prior food preparation experience preferred.

This job requires ability to perform the following:

Carrying or lifting items weighing up to 50 pounds

Standing up and moving about the kitchen and cafeteria

Handling food, objects, products, and utensils

Bending, stooping, kneeling

Communication skills are utilized a significant amount of time when interacting with guests and supervisors.

Food service permit or valid health/food handler card as required by local or state government agency.

Reading and writing abilities are utilized often when preparing buffet items from instructions.

Mathematical skills, including basic math, measurements, quantities, and variances are used frequently.

May be required to work nights, weekends, and/or holidays

What we offer

We'll reward all your hard work with a great salary and benefits - including great room discount and superb training.

Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

Not Applicable for Colorado Applicants.

The Food & Beverage Attendant is responsible for positive guest interactions by welcoming guests, handling transactions in a friendly and efficient manner, and maintaining a clean and inviting restaurant facility.
Essential Job Functions


Responsible for following designated opening/closing procedures for the restaurant, to include housekeeping functions for restaurant and restroom areas. Engage with guests, offering assistance as needed to ensure their needs are met Utilize a point of sale (POS) system to accurately charge guests, apply discounts Alert Restaurant Manager to discrepancies with pricing or other guest concerns/comments Clean and clear tables efficiently, pre-bussing items at busy times to be able to turn tables quickly Ensure all food items are stocked and alert manager to items which are out of stock Move tables, chairs, bus stations to facilitate housekeeping and snow removal Maintain cleanliness of bus stations to include removal of trash, recycling Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand Other duties as assigned



Qualifications



Must be over 16 years of age Prior guest service experience is preferred Prior work experience in a commercial kitchen is preferred Ability to communicate and follow oral or written directions in English is required Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants in winter



Additional Information



Supervision Given and Received

Supervision Given: This position has no supervisory responsibilities.
Supervision Received: Works under direct supervision of Sous Chef or Chef De Cuisine. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.


Work Environment and Physical Demands:

Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time. Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces. Must be able to continually lift, push or pull up to 50 lbs. individually or with assistance.

This position /certain locations will require an employee to ski or snowboardout restaurants in winter.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-###-####.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.


Aspen Skiing Company / ASPENX / The Little Nell /Limelight Hotelis an equal opportunity employer.


For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits


As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace.Read more about our policies as it relates to employee safety here

Starting at $15.00 per hour!

Property Location:

555 Donelson Pike - Nashville, Tennessee 37214

YOU BELONG AT DRURY HOTELS.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonuses up to $1600/year (we succeed together!) based on hotel results
• Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Forbes' Best Midsize Employers (2022) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 17 years in a row (that's a record!)

What you will do:

Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.

Ensure exceptional, positive experiences for our diverse team members and guests.

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.

• See to it that the kitchen and lobby area are clean and well organized.

• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.

• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

• Answer guest's questions using your knowledge of the hotel, area, and events.

• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, energetic communicators with these qualifications.

• Knowledge of hotel accommodations, the community. and hotel services

• Ability to conduct accurate inventory of food items and calculate order levels

• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere

• Ability to speak and receive direction (written and verbal direction) in English

Rise. Shine. Work Happy. Apply Now.