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Food and beverage manager skills for your resume and career

Updated January 8, 2025
4 min read
Food and beverage manager example skills
Below we've compiled a list of the most critical food and beverage manager skills. We ranked the top skills for food and beverage managers based on the percentage of resumes they appeared on. For example, 10.5% of food and beverage manager resumes contained customer service as a skill. Continue reading to find out what skills a food and beverage manager needs to be successful in the workplace.

15 food and beverage manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how food and beverage managers use customer service:
  • Leveraged superior business leadership ability to motivate team members to unsurpassed levels of performance, quality, and customer service.
  • Educated, supervised and evaluated staff by providing information to improve upon performance while retaining focus on customer service quality.

2. Wine

Here's how food and beverage managers use wine:
  • Monitored hotel occupancy and banquet business when placing orders and utilized obsolete wine inventory for wine pairings and guest amenities.
  • Implemented up-selling strategies, and developed wine menu featuring seasonal cocktails increasing overall sales.

3. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how food and beverage managers use pos:
  • Remodeled concession stands and implemented POS and perpetual inventory systems with software.
  • Managed Contract Administration: Negotiated contractual agreements (i.e., requisitions, purchase/change orders, POS system, P-Card purchases).

4. Guest Satisfaction

Here's how food and beverage managers use guest satisfaction:
  • Monitored overall performance to ensure adherence to service standards, sanitation standards and productivity standards that ensures exceptional guest satisfaction.
  • Monitored service quality within restaurant areas and establish standards and procedures to increase guest satisfaction, value, and profitability.

5. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how food and beverage managers use food service:
  • Performed all management responsibilities relating to employees, budgeting and daily operation of food service outlets.
  • Organized & standardized all purchasing and inventory procedures for all food service operations.

6. Guest Service

Here's how food and beverage managers use guest service:
  • Handled all guest service issues by formulating solutions and resolving them immediately and professionally.
  • Developed and instituted several inter-departmental programs and policies towards increased guest service.

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7. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how food and beverage managers use payroll:
  • Managed subordinate managers and supervisors, managed various personnel functions including payroll, hiring, disciplinary actions, grievances and promotions.
  • Assisted director with overall office organization, oversaw employees, booked banquets and catering events; Administered payroll preparation.

8. Banquet Events

Here's how food and beverage managers use banquet events:
  • Coordinated and executed all banquet events and daily financial responsibilities.
  • Negotiated and executed all banquet events.

9. Culinary

Here's how food and beverage managers use culinary:
  • Utilized culinary skills as a teaching environment for J1 students to successfully execute food receivables and preparation.
  • Created elegant and sophisticated catering experiences that exceed culinary and service expectations while enhancing client objectives.

10. Room Service

Here's how food and beverage managers use room service:
  • Maximize Room Service department profitability.
  • Oversee Banquet staff and Room Service staff in all aspects of scheduling, set-up and banquet service for all sales group.

11. Cleanliness

Here's how food and beverage managers use cleanliness:
  • Established and outperformed predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.
  • Developed high quality standards directly related to food safety, cleanliness, and organization.

12. Customer Satisfaction

Here's how food and beverage managers use customer satisfaction:
  • Dedicated to continuous quality control, diligently following policy and standard operating procedures that enhanced food safety and customer satisfaction.
  • General Manager: Headed strategic operations, ensuring exceptional facility upkeep, customer satisfaction, and employee management.

13. Professional Work

Here's how food and beverage managers use professional work:
  • Work closely with chefs, vendors, management teams and staff creating a positive and professional work environment.

14. Beverage Operations

Here's how food and beverage managers use beverage operations:
  • Managed food & beverage operations across three separate vessels -Fulfilled specific customer requests and demands -Oversaw weekly inventory and ordering procedures
  • Provided key management support to food & beverage operations for this internationally recognized 100+ seat restaurant and hotel.

15. Food Handling

Here's how food and beverage managers use food handling:
  • Ensured proper food handling by all staff members and made sure entire venue was up-to-date with current health code regulations.
  • Stay current and up to date on food handling and alcohol (TABC) laws for the state of Texas.
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List of food and beverage manager skills to add to your resume

Food and beverage manager skills

The most important skills for a food and beverage manager resume and required skills for a food and beverage manager to have include:

  • Customer Service
  • Wine
  • POS
  • Guest Satisfaction
  • Food Service
  • Guest Service
  • Payroll
  • Banquet Events
  • Culinary
  • Room Service
  • Cleanliness
  • Customer Satisfaction
  • Professional Work
  • Beverage Operations
  • Food Handling
  • Beverage Outlets
  • Fine Dining
  • BARS
  • B Operations
  • Excellent Organizational
  • Cost Control
  • Labor Costs
  • Cash Handling
  • Performance Reviews
  • In-Room
  • Beverage Management
  • Restaurant Operations
  • Micros
  • TIP
  • Food Preparation
  • Food Quality
  • Beverage Service
  • Exceptional Guest
  • Training Programs
  • Excellent Guest
  • Product Quality
  • Inventory Control
  • Guest Complaints
  • HR
  • Menu Planning
  • BEO
  • Bartending
  • Maintaining Budgets
  • Front Desk
  • Event Planning
  • Banquet Functions
  • Customer Complaints
  • Beverage Inventory

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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